Complaints & Recalls
Consumer Complaints
115 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
occasionally shifts into neutral while doing down the interstate at 60-70 miles an hour. does this after hours of driving.
Corrective Action:
occasionally shifts into neutral while doing down the interstate at 60-70 miles an hour. does this after hours of driving.
Additional Notes:
occasionally shifts into neutral while doing down the interstate at 60-70 miles an hour. does this after hours of driving.
Mfg Campaign: 11646906
Recall Date: Mar 7, 2025
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
occasionally shifts into neutral while doing down the interstate at 60-70 miles an hour. does this after hours of driving.
Corrective Action:
occasionally shifts into neutral while doing down the interstate at 60-70 miles an hour. does this after hours of driving.
Additional Notes:
occasionally shifts into neutral while doing down the interstate at 60-70 miles an hour. does this after hours of driving.
Mfg Campaign: 11646906
Recall Date: Mar 7, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
occasionally shifts into neutral while doing down the interstate at 60-70 miles an hour. does this after hours of driving.
Corrective Action:
occasionally shifts into neutral while doing down the interstate at 60-70 miles an hour. does this after hours of driving.
Additional Notes:
occasionally shifts into neutral while doing down the interstate at 60-70 miles an hour. does this after hours of driving.
Mfg Campaign: 11646906
Recall Date: Mar 7, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There has been a recall on this vehicle (2024 Ford Maverick) since September 2024 with no available fix. The problem is with the backup camera freezing. The 2025 Maverick seems to not have the problem, so it appears to have been addressed with the new models. Why is this recall repair taking so long?
Corrective Action:
There has been a recall on this vehicle (2024 Ford Maverick) since September 2024 with no available fix. The problem is with the backup camera freezing. The 2025 Maverick seems to not have the problem, so it appears to have been addressed with the new models. Why is this recall repair taking so long?
Additional Notes:
There has been a recall on this vehicle (2024 Ford Maverick) since September 2024 with no available fix. The problem is with the backup camera freezing. The 2025 Maverick seems to not have the problem, so it appears to have been addressed with the new models. Why is this recall repair taking so long?
Mfg Campaign: 11644982
Recall Date: Feb 26, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Cuando venia de un viaje con mi familia y active el control crucero el carro estaba muy bien. Pero cuando lo desactive se escucharon 2 golpes en la parte del motor y cuando frene la frenada era como pulsada Fue algo rraro que nunca avia experimentado y cuando esta apagada hace un ruino como de bloqueo y desbloqueo aunque no toque la lleve
Corrective Action:
Cuando venia de un viaje con mi familia y active el control crucero el carro estaba muy bien. Pero cuando lo desactive se escucharon 2 golpes en la parte del motor y cuando frene la frenada era como pulsada Fue algo rraro que nunca avia experimentado y cuando esta apagada hace un ruino como de bloqueo y desbloqueo aunque no toque la lleve
Additional Notes:
Cuando venia de un viaje con mi familia y active el control crucero el carro estaba muy bien. Pero cuando lo desactive se escucharon 2 golpes en la parte del motor y cuando frene la frenada era como pulsada Fue algo rraro que nunca avia experimentado y cuando esta apagada hace un ruino como de bloqueo y desbloqueo aunque no toque la lleve
Mfg Campaign: 11645037
Recall Date: Feb 26, 2025
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Cuando venia de un viaje con mi familia y active el control crucero el carro estaba muy bien. Pero cuando lo desactive se escucharon 2 golpes en la parte del motor y cuando frene la frenada era como pulsada Fue algo rraro que nunca avia experimentado y cuando esta apagada hace un ruino como de bloqueo y desbloqueo aunque no toque la lleve
Corrective Action:
Cuando venia de un viaje con mi familia y active el control crucero el carro estaba muy bien. Pero cuando lo desactive se escucharon 2 golpes en la parte del motor y cuando frene la frenada era como pulsada Fue algo rraro que nunca avia experimentado y cuando esta apagada hace un ruino como de bloqueo y desbloqueo aunque no toque la lleve
Additional Notes:
Cuando venia de un viaje con mi familia y active el control crucero el carro estaba muy bien. Pero cuando lo desactive se escucharon 2 golpes en la parte del motor y cuando frene la frenada era como pulsada Fue algo rraro que nunca avia experimentado y cuando esta apagada hace un ruino como de bloqueo y desbloqueo aunque no toque la lleve
Mfg Campaign: 11645037
Recall Date: Feb 26, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Orignial battery was dead after 60 days of ownership. Vehicle would not start and had to be jump started. Vehicle driven to dealership and battery was replaced.
Corrective Action:
Orignial battery was dead after 60 days of ownership. Vehicle would not start and had to be jump started. Vehicle driven to dealership and battery was replaced.
Additional Notes:
Orignial battery was dead after 60 days of ownership. Vehicle would not start and had to be jump started. Vehicle driven to dealership and battery was replaced.
Mfg Campaign: 11643074
Recall Date: Feb 17, 2025
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Since October 2024, at approximately 6,000 miles, began receiving this warning message in the ford pass app: “Remote features disabled to preserve battery Your 2024 Maverick equipped with FordPass(TM) Connect has entered Deep Sleep mode to conserve battery energy. Remote features including start/stop and lock/unlock may be temporarily unavailable because your battery charge level is low. You can easily fix this yourself by going for a longer ride. Make sure to keep your air conditioning and accessories off during this drive to recharge your battery faster. If your vehicle doesn't start: - Jump start it then take it for a drive to recharge the battery - Contact your preferred dealer for further service if needed” In November the interior lights stopped working when the car door would be open with or without the truck on. No open door would register the lights to come on. I have done exactly what they say to do in the message but still, I am getting this same message and no interior lights. I plugged in a code reader into the truck to test the battery and it showed that it had an abnormal battery function. There is no recall for my truck for this issue, but there are for other vehicles. My truck needs to be included in this recall so I can have working interior lights, and a normal-functioning battery. This has been an on-going issue for roughly 4 months. The photo included over the interior light is showing you that the switch is in the proper position and the door is open but no lights. The second photo is showing the switch in the on position and no lights.
Corrective Action:
Since October 2024, at approximately 6,000 miles, began receiving this warning message in the ford pass app: “Remote features disabled to preserve battery Your 2024 Maverick equipped with FordPass(TM) Connect has entered Deep Sleep mode to conserve battery energy. Remote features including start/stop and lock/unlock may be temporarily unavailable because your battery charge level is low. You can easily fix this yourself by going for a longer ride. Make sure to keep your air conditioning and accessories off during this drive to recharge your battery faster. If your vehicle doesn't start: - Jump start it then take it for a drive to recharge the battery - Contact your preferred dealer for further service if needed” In November the interior lights stopped working when the car door would be open with or without the truck on. No open door would register the lights to come on. I have done exactly what they say to do in the message but still, I am getting this same message and no interior lights. I plugged in a code reader into the truck to test the battery and it showed that it had an abnormal battery function. There is no recall for my truck for this issue, but there are for other vehicles. My truck needs to be included in this recall so I can have working interior lights, and a normal-functioning battery. This has been an on-going issue for roughly 4 months. The photo included over the interior light is showing you that the switch is in the proper position and the door is open but no lights. The second photo is showing the switch in the on position and no lights.
Additional Notes:
Since October 2024, at approximately 6,000 miles, began receiving this warning message in the ford pass app: “Remote features disabled to preserve battery Your 2024 Maverick equipped with FordPass(TM) Connect has entered Deep Sleep mode to conserve battery energy. Remote features including start/stop and lock/unlock may be temporarily unavailable because your battery charge level is low. You can easily fix this yourself by going for a longer ride. Make sure to keep your air conditioning and accessories off during this drive to recharge your battery faster. If your vehicle doesn't start: - Jump start it then take it for a drive to recharge the battery - Contact your preferred dealer for further service if needed” In November the interior lights stopped working when the car door would be open with or without the truck on. No open door would register the lights to come on. I have done exactly what they say to do in the message but still, I am getting this same message and no interior lights. I plugged in a code reader into the truck to test the battery and it showed that it had an abnormal battery function. There is no recall for my truck for this issue, but there are for other vehicles. My truck needs to be included in this recall so I can have working interior lights, and a normal-functioning battery. This has been an on-going issue for roughly 4 months. The photo included over the interior light is showing you that the switch is in the proper position and the door is open but no lights. The second photo is showing the switch in the on position and no lights.
Mfg Campaign: 11642163
Recall Date: Feb 12, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Since October 2024, at approximately 6,000 miles, began receiving this warning message in the ford pass app: “Remote features disabled to preserve battery Your 2024 Maverick equipped with FordPass(TM) Connect has entered Deep Sleep mode to conserve battery energy. Remote features including start/stop and lock/unlock may be temporarily unavailable because your battery charge level is low. You can easily fix this yourself by going for a longer ride. Make sure to keep your air conditioning and accessories off during this drive to recharge your battery faster. If your vehicle doesn't start: - Jump start it then take it for a drive to recharge the battery - Contact your preferred dealer for further service if needed” In November the interior lights stopped working when the car door would be open with or without the truck on. No open door would register the lights to come on. I have done exactly what they say to do in the message but still, I am getting this same message and no interior lights. I plugged in a code reader into the truck to test the battery and it showed that it had an abnormal battery function. There is no recall for my truck for this issue, but there are for other vehicles. My truck needs to be included in this recall so I can have working interior lights, and a normal-functioning battery. This has been an on-going issue for roughly 4 months. The photo included over the interior light is showing you that the switch is in the proper position and the door is open but no lights. The second photo is showing the switch in the on position and no lights.
Corrective Action:
Since October 2024, at approximately 6,000 miles, began receiving this warning message in the ford pass app: “Remote features disabled to preserve battery Your 2024 Maverick equipped with FordPass(TM) Connect has entered Deep Sleep mode to conserve battery energy. Remote features including start/stop and lock/unlock may be temporarily unavailable because your battery charge level is low. You can easily fix this yourself by going for a longer ride. Make sure to keep your air conditioning and accessories off during this drive to recharge your battery faster. If your vehicle doesn't start: - Jump start it then take it for a drive to recharge the battery - Contact your preferred dealer for further service if needed” In November the interior lights stopped working when the car door would be open with or without the truck on. No open door would register the lights to come on. I have done exactly what they say to do in the message but still, I am getting this same message and no interior lights. I plugged in a code reader into the truck to test the battery and it showed that it had an abnormal battery function. There is no recall for my truck for this issue, but there are for other vehicles. My truck needs to be included in this recall so I can have working interior lights, and a normal-functioning battery. This has been an on-going issue for roughly 4 months. The photo included over the interior light is showing you that the switch is in the proper position and the door is open but no lights. The second photo is showing the switch in the on position and no lights.
Additional Notes:
Since October 2024, at approximately 6,000 miles, began receiving this warning message in the ford pass app: “Remote features disabled to preserve battery Your 2024 Maverick equipped with FordPass(TM) Connect has entered Deep Sleep mode to conserve battery energy. Remote features including start/stop and lock/unlock may be temporarily unavailable because your battery charge level is low. You can easily fix this yourself by going for a longer ride. Make sure to keep your air conditioning and accessories off during this drive to recharge your battery faster. If your vehicle doesn't start: - Jump start it then take it for a drive to recharge the battery - Contact your preferred dealer for further service if needed” In November the interior lights stopped working when the car door would be open with or without the truck on. No open door would register the lights to come on. I have done exactly what they say to do in the message but still, I am getting this same message and no interior lights. I plugged in a code reader into the truck to test the battery and it showed that it had an abnormal battery function. There is no recall for my truck for this issue, but there are for other vehicles. My truck needs to be included in this recall so I can have working interior lights, and a normal-functioning battery. This has been an on-going issue for roughly 4 months. The photo included over the interior light is showing you that the switch is in the proper position and the door is open but no lights. The second photo is showing the switch in the on position and no lights.
Mfg Campaign: 11642163
Recall Date: Feb 12, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Concerning 2024 Ford Maverick hybrid pickup. Vehicle has had a sudden loss of power and loss of acceleration at highway speeds on four different dates between December 2024 and late January 2025. Took to local Ford dealer service [XXX] There were no vehicle health alerts or diagnostic trouble alerts. Service advisor searched manufacturer database found no information related to problem, and to call and bring vehicle in again if it reoccurred. Safety of passenger and self endangered due to sudden power and acceleration losses. On 3/4 incidents I was able to pull over to shoulder and engage emergency flashers. On two of these occasions vehicles close behind mine had to quickly engage their brakes to avoid collisions, and one following vehicle also had to make an emergency move to swerve away from my vehicle and avoid collision. On fourth episode there was a very near miss of collision - six following vehicles had to emergency brake to avoid a multi vehicle collision at highway speed. Problem could not be reproduced by dealer service center. The vehicle was inspected by dealer service tech on [XXX] as noted above. There were no warning lamps, messages or other symptoms of problem prior to the failures that I was aware of. However, since my focus was on quickly and safely reacting to get the vehicle off the road and avoiding collisions there may have been warnings or symptoms I was unaware of. The speedometer needle went down and the accelerator was completely unresponsive when I depressed the gas pedal. I called local dealer service again on [XXX] after reading several reports online of the same or very similar incidents that occurred in earlier model years of Ford Maverick and other models sharing same or similar platform or components. Dealer reset or updated PCM and BCM software. [XXX] … INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Concerning 2024 Ford Maverick hybrid pickup. Vehicle has had a sudden loss of power and loss of acceleration at highway speeds on four different dates between December 2024 and late January 2025. Took to local Ford dealer service [XXX] There were no vehicle health alerts or diagnostic trouble alerts. Service advisor searched manufacturer database found no information related to problem, and to call and bring vehicle in again if it reoccurred. Safety of passenger and self endangered due to sudden power and acceleration losses. On 3/4 incidents I was able to pull over to shoulder and engage emergency flashers. On two of these occasions vehicles close behind mine had to quickly engage their brakes to avoid collisions, and one following vehicle also had to make an emergency move to swerve away from my vehicle and avoid collision. On fourth episode there was a very near miss of collision - six following vehicles had to emergency brake to avoid a multi vehicle collision at highway speed. Problem could not be reproduced by dealer service center. The vehicle was inspected by dealer service tech on [XXX] as noted above. There were no warning lamps, messages or other symptoms of problem prior to the failures that I was aware of. However, since my focus was on quickly and safely reacting to get the vehicle off the road and avoiding collisions there may have been warnings or symptoms I was unaware of. The speedometer needle went down and the accelerator was completely unresponsive when I depressed the gas pedal. I called local dealer service again on [XXX] after reading several reports online of the same or very similar incidents that occurred in earlier model years of Ford Maverick and other models sharing same or similar platform or components. Dealer reset or updated PCM and BCM software. [XXX] … INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Concerning 2024 Ford Maverick hybrid pickup. Vehicle has had a sudden loss of power and loss of acceleration at highway speeds on four different dates between December 2024 and late January 2025. Took to local Ford dealer service [XXX] There were no vehicle health alerts or diagnostic trouble alerts. Service advisor searched manufacturer database found no information related to problem, and to call and bring vehicle in again if it reoccurred. Safety of passenger and self endangered due to sudden power and acceleration losses. On 3/4 incidents I was able to pull over to shoulder and engage emergency flashers. On two of these occasions vehicles close behind mine had to quickly engage their brakes to avoid collisions, and one following vehicle also had to make an emergency move to swerve away from my vehicle and avoid collision. On fourth episode there was a very near miss of collision - six following vehicles had to emergency brake to avoid a multi vehicle collision at highway speed. Problem could not be reproduced by dealer service center. The vehicle was inspected by dealer service tech on [XXX] as noted above. There were no warning lamps, messages or other symptoms of problem prior to the failures that I was aware of. However, since my focus was on quickly and safely reacting to get the vehicle off the road and avoiding collisions there may have been warnings or symptoms I was unaware of. The speedometer needle went down and the accelerator was completely unresponsive when I depressed the gas pedal. I called local dealer service again on [XXX] after reading several reports online of the same or very similar incidents that occurred in earlier model years of Ford Maverick and other models sharing same or similar platform or components. Dealer reset or updated PCM and BCM software. [XXX] … INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11641999
Recall Date: Feb 11, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Concerning 2024 Ford Maverick hybrid pickup. Vehicle has had a sudden loss of power and loss of acceleration at highway speeds on four different dates between December 2024 and late January 2025. Took to local Ford dealer service [XXX] There were no vehicle health alerts or diagnostic trouble alerts. Service advisor searched manufacturer database found no information related to problem, and to call and bring vehicle in again if it reoccurred. Safety of passenger and self endangered due to sudden power and acceleration losses. On 3/4 incidents I was able to pull over to shoulder and engage emergency flashers. On two of these occasions vehicles close behind mine had to quickly engage their brakes to avoid collisions, and one following vehicle also had to make an emergency move to swerve away from my vehicle and avoid collision. On fourth episode there was a very near miss of collision - six following vehicles had to emergency brake to avoid a multi vehicle collision at highway speed. Problem could not be reproduced by dealer service center. The vehicle was inspected by dealer service tech on [XXX] as noted above. There were no warning lamps, messages or other symptoms of problem prior to the failures that I was aware of. However, since my focus was on quickly and safely reacting to get the vehicle off the road and avoiding collisions there may have been warnings or symptoms I was unaware of. The speedometer needle went down and the accelerator was completely unresponsive when I depressed the gas pedal. I called local dealer service again on [XXX] after reading several reports online of the same or very similar incidents that occurred in earlier model years of Ford Maverick and other models sharing same or similar platform or components. Dealer reset or updated PCM and BCM software. [XXX] … INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Concerning 2024 Ford Maverick hybrid pickup. Vehicle has had a sudden loss of power and loss of acceleration at highway speeds on four different dates between December 2024 and late January 2025. Took to local Ford dealer service [XXX] There were no vehicle health alerts or diagnostic trouble alerts. Service advisor searched manufacturer database found no information related to problem, and to call and bring vehicle in again if it reoccurred. Safety of passenger and self endangered due to sudden power and acceleration losses. On 3/4 incidents I was able to pull over to shoulder and engage emergency flashers. On two of these occasions vehicles close behind mine had to quickly engage their brakes to avoid collisions, and one following vehicle also had to make an emergency move to swerve away from my vehicle and avoid collision. On fourth episode there was a very near miss of collision - six following vehicles had to emergency brake to avoid a multi vehicle collision at highway speed. Problem could not be reproduced by dealer service center. The vehicle was inspected by dealer service tech on [XXX] as noted above. There were no warning lamps, messages or other symptoms of problem prior to the failures that I was aware of. However, since my focus was on quickly and safely reacting to get the vehicle off the road and avoiding collisions there may have been warnings or symptoms I was unaware of. The speedometer needle went down and the accelerator was completely unresponsive when I depressed the gas pedal. I called local dealer service again on [XXX] after reading several reports online of the same or very similar incidents that occurred in earlier model years of Ford Maverick and other models sharing same or similar platform or components. Dealer reset or updated PCM and BCM software. [XXX] … INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Concerning 2024 Ford Maverick hybrid pickup. Vehicle has had a sudden loss of power and loss of acceleration at highway speeds on four different dates between December 2024 and late January 2025. Took to local Ford dealer service [XXX] There were no vehicle health alerts or diagnostic trouble alerts. Service advisor searched manufacturer database found no information related to problem, and to call and bring vehicle in again if it reoccurred. Safety of passenger and self endangered due to sudden power and acceleration losses. On 3/4 incidents I was able to pull over to shoulder and engage emergency flashers. On two of these occasions vehicles close behind mine had to quickly engage their brakes to avoid collisions, and one following vehicle also had to make an emergency move to swerve away from my vehicle and avoid collision. On fourth episode there was a very near miss of collision - six following vehicles had to emergency brake to avoid a multi vehicle collision at highway speed. Problem could not be reproduced by dealer service center. The vehicle was inspected by dealer service tech on [XXX] as noted above. There were no warning lamps, messages or other symptoms of problem prior to the failures that I was aware of. However, since my focus was on quickly and safely reacting to get the vehicle off the road and avoiding collisions there may have been warnings or symptoms I was unaware of. The speedometer needle went down and the accelerator was completely unresponsive when I depressed the gas pedal. I called local dealer service again on [XXX] after reading several reports online of the same or very similar incidents that occurred in earlier model years of Ford Maverick and other models sharing same or similar platform or components. Dealer reset or updated PCM and BCM software. [XXX] … INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11641999
Recall Date: Feb 11, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Concerning 2024 Ford Maverick hybrid pickup. Vehicle has had a sudden loss of power and loss of acceleration at highway speeds on four different dates between December 2024 and late January 2025. Took to local Ford dealer service [XXX] There were no vehicle health alerts or diagnostic trouble alerts. Service advisor searched manufacturer database found no information related to problem, and to call and bring vehicle in again if it reoccurred. Safety of passenger and self endangered due to sudden power and acceleration losses. On 3/4 incidents I was able to pull over to shoulder and engage emergency flashers. On two of these occasions vehicles close behind mine had to quickly engage their brakes to avoid collisions, and one following vehicle also had to make an emergency move to swerve away from my vehicle and avoid collision. On fourth episode there was a very near miss of collision - six following vehicles had to emergency brake to avoid a multi vehicle collision at highway speed. Problem could not be reproduced by dealer service center. The vehicle was inspected by dealer service tech on [XXX] as noted above. There were no warning lamps, messages or other symptoms of problem prior to the failures that I was aware of. However, since my focus was on quickly and safely reacting to get the vehicle off the road and avoiding collisions there may have been warnings or symptoms I was unaware of. The speedometer needle went down and the accelerator was completely unresponsive when I depressed the gas pedal. I called local dealer service again on [XXX] after reading several reports online of the same or very similar incidents that occurred in earlier model years of Ford Maverick and other models sharing same or similar platform or components. Dealer reset or updated PCM and BCM software. [XXX] … INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Concerning 2024 Ford Maverick hybrid pickup. Vehicle has had a sudden loss of power and loss of acceleration at highway speeds on four different dates between December 2024 and late January 2025. Took to local Ford dealer service [XXX] There were no vehicle health alerts or diagnostic trouble alerts. Service advisor searched manufacturer database found no information related to problem, and to call and bring vehicle in again if it reoccurred. Safety of passenger and self endangered due to sudden power and acceleration losses. On 3/4 incidents I was able to pull over to shoulder and engage emergency flashers. On two of these occasions vehicles close behind mine had to quickly engage their brakes to avoid collisions, and one following vehicle also had to make an emergency move to swerve away from my vehicle and avoid collision. On fourth episode there was a very near miss of collision - six following vehicles had to emergency brake to avoid a multi vehicle collision at highway speed. Problem could not be reproduced by dealer service center. The vehicle was inspected by dealer service tech on [XXX] as noted above. There were no warning lamps, messages or other symptoms of problem prior to the failures that I was aware of. However, since my focus was on quickly and safely reacting to get the vehicle off the road and avoiding collisions there may have been warnings or symptoms I was unaware of. The speedometer needle went down and the accelerator was completely unresponsive when I depressed the gas pedal. I called local dealer service again on [XXX] after reading several reports online of the same or very similar incidents that occurred in earlier model years of Ford Maverick and other models sharing same or similar platform or components. Dealer reset or updated PCM and BCM software. [XXX] … INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Concerning 2024 Ford Maverick hybrid pickup. Vehicle has had a sudden loss of power and loss of acceleration at highway speeds on four different dates between December 2024 and late January 2025. Took to local Ford dealer service [XXX] There were no vehicle health alerts or diagnostic trouble alerts. Service advisor searched manufacturer database found no information related to problem, and to call and bring vehicle in again if it reoccurred. Safety of passenger and self endangered due to sudden power and acceleration losses. On 3/4 incidents I was able to pull over to shoulder and engage emergency flashers. On two of these occasions vehicles close behind mine had to quickly engage their brakes to avoid collisions, and one following vehicle also had to make an emergency move to swerve away from my vehicle and avoid collision. On fourth episode there was a very near miss of collision - six following vehicles had to emergency brake to avoid a multi vehicle collision at highway speed. Problem could not be reproduced by dealer service center. The vehicle was inspected by dealer service tech on [XXX] as noted above. There were no warning lamps, messages or other symptoms of problem prior to the failures that I was aware of. However, since my focus was on quickly and safely reacting to get the vehicle off the road and avoiding collisions there may have been warnings or symptoms I was unaware of. The speedometer needle went down and the accelerator was completely unresponsive when I depressed the gas pedal. I called local dealer service again on [XXX] after reading several reports online of the same or very similar incidents that occurred in earlier model years of Ford Maverick and other models sharing same or similar platform or components. Dealer reset or updated PCM and BCM software. [XXX] … INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11641999
Recall Date: Feb 11, 2025
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2024 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility which prevented the driver from safely operating the vehicle. The contact stated that several unknown warning lights were also illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, while stopped at a traffic light after the hybrid battery turned on, the engine revved independently. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 1,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility which prevented the driver from safely operating the vehicle. The contact stated that several unknown warning lights were also illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, while stopped at a traffic light after the hybrid battery turned on, the engine revved independently. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 1,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility which prevented the driver from safely operating the vehicle. The contact stated that several unknown warning lights were also illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, while stopped at a traffic light after the hybrid battery turned on, the engine revved independently. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 1,000. VIN tool confirms parts not available.
Mfg Campaign: 11640417
Recall Date: Feb 3, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2024 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility which prevented the driver from safely operating the vehicle. The contact stated that several unknown warning lights were also illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, while stopped at a traffic light after the hybrid battery turned on, the engine revved independently. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 1,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility which prevented the driver from safely operating the vehicle. The contact stated that several unknown warning lights were also illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, while stopped at a traffic light after the hybrid battery turned on, the engine revved independently. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 1,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility which prevented the driver from safely operating the vehicle. The contact stated that several unknown warning lights were also illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, while stopped at a traffic light after the hybrid battery turned on, the engine revved independently. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 1,000. VIN tool confirms parts not available.
Mfg Campaign: 11640417
Recall Date: Feb 3, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
12 volt battery systems drains power while in the off position making the cab unsafe because no lighting is available when the truck goes into deep sleep mode (this is caused by the battery drain). This occurs frequently. Lighting the cab is a safety feature in my opinion.
Corrective Action:
12 volt battery systems drains power while in the off position making the cab unsafe because no lighting is available when the truck goes into deep sleep mode (this is caused by the battery drain). This occurs frequently. Lighting the cab is a safety feature in my opinion.
Additional Notes:
12 volt battery systems drains power while in the off position making the cab unsafe because no lighting is available when the truck goes into deep sleep mode (this is caused by the battery drain). This occurs frequently. Lighting the cab is a safety feature in my opinion.
Mfg Campaign: 11639811
Recall Date: Jan 31, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A Blue Ox baseplate Part #2690 broke at the weld joint. This is due to the attachment points being to far apart. The industry standard is 24-28”. The blue ox is 41”. This causes undo stress on the weld especially during heavy braking.
Corrective Action:
A Blue Ox baseplate Part #2690 broke at the weld joint. This is due to the attachment points being to far apart. The industry standard is 24-28”. The blue ox is 41”. This causes undo stress on the weld especially during heavy braking.
Additional Notes:
A Blue Ox baseplate Part #2690 broke at the weld joint. This is due to the attachment points being to far apart. The industry standard is 24-28”. The blue ox is 41”. This causes undo stress on the weld especially during heavy braking.
Mfg Campaign: 11639879
Recall Date: Jan 31, 2025
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
This recall was put into effect in December, causing my vehicle to be taken off a rental program, causing a loss in income. 24V684 states that the vehicle camera will freeze, but to continue to drive the vehicle. This recall should not have been released until a remedy was available.
Corrective Action:
This recall was put into effect in December, causing my vehicle to be taken off a rental program, causing a loss in income. 24V684 states that the vehicle camera will freeze, but to continue to drive the vehicle. This recall should not have been released until a remedy was available.
Additional Notes:
This recall was put into effect in December, causing my vehicle to be taken off a rental program, causing a loss in income. 24V684 states that the vehicle camera will freeze, but to continue to drive the vehicle. This recall should not have been released until a remedy was available.
Mfg Campaign: 11639750
Recall Date: Jan 30, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This recall was put into effect in December, causing my vehicle to be taken off a rental program, causing a loss in income. 24V684 states that the vehicle camera will freeze, but to continue to drive the vehicle. This recall should not have been released until a remedy was available.
Corrective Action:
This recall was put into effect in December, causing my vehicle to be taken off a rental program, causing a loss in income. 24V684 states that the vehicle camera will freeze, but to continue to drive the vehicle. This recall should not have been released until a remedy was available.
Additional Notes:
This recall was put into effect in December, causing my vehicle to be taken off a rental program, causing a loss in income. 24V684 states that the vehicle camera will freeze, but to continue to drive the vehicle. This recall should not have been released until a remedy was available.
Mfg Campaign: 11639750
Recall Date: Jan 30, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This recall was put into effect in December, causing my vehicle to be taken off a rental program, causing a loss in income. 24V684 states that the vehicle camera will freeze, but to continue to drive the vehicle. This recall should not have been released until a remedy was available.
Corrective Action:
This recall was put into effect in December, causing my vehicle to be taken off a rental program, causing a loss in income. 24V684 states that the vehicle camera will freeze, but to continue to drive the vehicle. This recall should not have been released until a remedy was available.
Additional Notes:
This recall was put into effect in December, causing my vehicle to be taken off a rental program, causing a loss in income. 24V684 states that the vehicle camera will freeze, but to continue to drive the vehicle. This recall should not have been released until a remedy was available.
Mfg Campaign: 11639750
Recall Date: Jan 30, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This is a hybrid vehicle and offers remote features to be able to lock/unlock and start the vehicle through an app. However there is apparently a "known issue" (dealer service department confirmed) with no known fix and an approximate resolution date of mid 2025. the issue is that the 12V battery (not hybrid) drains on its own and begins to fail when the vehicle is not running. They aren't sure of the cause but it could be related to the remote features and causes the battery to be always on or running. We wake up to error messages several times a week on our app that the remote features are unavailable, that the battery is drained, and that we may need to jumpstart the battery and drive it a long time. This has been a safety issue because we have been unable to access the car via app or key remote, needing the physical key, and on occasion have needed to jumpstart the vehicle. We have brought this vehicle to the dealer where they have replaced the battery at least once maybe twice, and the last time confirmed to us that there is not yet a recall but might turn into one because it is a known safety issue and the manufacturer has issued them specific codes and warnings and authorized them to replace and test battery more frequently than usual due to the issue and that a workaround will be announced from the manufacturers to the dealers sometime in 2025. But calling AAA to jumpstart your car just so you can drive it to the dealership when you need to go to work is not a safe way to start your day!
Corrective Action:
This is a hybrid vehicle and offers remote features to be able to lock/unlock and start the vehicle through an app. However there is apparently a "known issue" (dealer service department confirmed) with no known fix and an approximate resolution date of mid 2025. the issue is that the 12V battery (not hybrid) drains on its own and begins to fail when the vehicle is not running. They aren't sure of the cause but it could be related to the remote features and causes the battery to be always on or running. We wake up to error messages several times a week on our app that the remote features are unavailable, that the battery is drained, and that we may need to jumpstart the battery and drive it a long time. This has been a safety issue because we have been unable to access the car via app or key remote, needing the physical key, and on occasion have needed to jumpstart the vehicle. We have brought this vehicle to the dealer where they have replaced the battery at least once maybe twice, and the last time confirmed to us that there is not yet a recall but might turn into one because it is a known safety issue and the manufacturer has issued them specific codes and warnings and authorized them to replace and test battery more frequently than usual due to the issue and that a workaround will be announced from the manufacturers to the dealers sometime in 2025. But calling AAA to jumpstart your car just so you can drive it to the dealership when you need to go to work is not a safe way to start your day!
Additional Notes:
This is a hybrid vehicle and offers remote features to be able to lock/unlock and start the vehicle through an app. However there is apparently a "known issue" (dealer service department confirmed) with no known fix and an approximate resolution date of mid 2025. the issue is that the 12V battery (not hybrid) drains on its own and begins to fail when the vehicle is not running. They aren't sure of the cause but it could be related to the remote features and causes the battery to be always on or running. We wake up to error messages several times a week on our app that the remote features are unavailable, that the battery is drained, and that we may need to jumpstart the battery and drive it a long time. This has been a safety issue because we have been unable to access the car via app or key remote, needing the physical key, and on occasion have needed to jumpstart the vehicle. We have brought this vehicle to the dealer where they have replaced the battery at least once maybe twice, and the last time confirmed to us that there is not yet a recall but might turn into one because it is a known safety issue and the manufacturer has issued them specific codes and warnings and authorized them to replace and test battery more frequently than usual due to the issue and that a workaround will be announced from the manufacturers to the dealers sometime in 2025. But calling AAA to jumpstart your car just so you can drive it to the dealership when you need to go to work is not a safe way to start your day!
Mfg Campaign: 11639006
Recall Date: Jan 28, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury