Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Mustang vehicles. The rearview camera wiring may be loose or damaged, which can result in a blank or distorted image.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S06
Recall Date: Feb 16, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2017 Mustang vehicles manufactured February 24, 2015, to August 30, 2016. A hose may separate from the engine oil cooler tube assembly causing an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S40
Recall Date: Oct 26, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Mustang vehicles manufactured September 26, 2015, to October 1, 2015. The front and rear seat belts and child seat tether anchors may have been damaged in shipping from the supplier to the vehicle assembly plant and may not adequately restrain the occupant in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 225, "Child restraint anchorage systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C13
Recall Date: Oct 26, 2015
Consumer Complaints
456 ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Backup camera fails after recall repair is performed
Corrective Action:
Backup camera fails after recall repair is performed
Additional Notes:
Backup camera fails after recall repair is performed
Mfg Campaign: 11601845
Recall Date: Jul 14, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Backup camera fails after recall repair is performed
Corrective Action:
Backup camera fails after recall repair is performed
Additional Notes:
Backup camera fails after recall repair is performed
Mfg Campaign: 11601845
Recall Date: Jul 14, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Windows started fogging up when driving. Turned on ac to resolve and no cold air came out resulting a dangerous driving condition trying to see through condensation. Took vehicle to the dealer and found the cause was yet another leaking ac evaporator coil as several others have reported. Concerning to know there were toxic chemicals leaking in the vehicle. Dealer quoted at $3,000 to replace. Ford has changed manufacturers of this part due to widespread failure of the original equipment. Why is it on the vehicle owners to pay and replace this known faulty part which causes a safety issue?
Corrective Action:
Windows started fogging up when driving. Turned on ac to resolve and no cold air came out resulting a dangerous driving condition trying to see through condensation. Took vehicle to the dealer and found the cause was yet another leaking ac evaporator coil as several others have reported. Concerning to know there were toxic chemicals leaking in the vehicle. Dealer quoted at $3,000 to replace. Ford has changed manufacturers of this part due to widespread failure of the original equipment. Why is it on the vehicle owners to pay and replace this known faulty part which causes a safety issue?
Additional Notes:
Windows started fogging up when driving. Turned on ac to resolve and no cold air came out resulting a dangerous driving condition trying to see through condensation. Took vehicle to the dealer and found the cause was yet another leaking ac evaporator coil as several others have reported. Concerning to know there were toxic chemicals leaking in the vehicle. Dealer quoted at $3,000 to replace. Ford has changed manufacturers of this part due to widespread failure of the original equipment. Why is it on the vehicle owners to pay and replace this known faulty part which causes a safety issue?
Mfg Campaign: 11600972
Recall Date: Jul 10, 2024
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windows started fogging up when driving. Turned on ac to resolve and no cold air came out resulting a dangerous driving condition trying to see through condensation. Took vehicle to the dealer and found the cause was yet another leaking ac evaporator coil as several others have reported. Concerning to know there were toxic chemicals leaking in the vehicle. Dealer quoted at $3,000 to replace. Ford has changed manufacturers of this part due to widespread failure of the original equipment. Why is it on the vehicle owners to pay and replace this known faulty part which causes a safety issue?
Corrective Action:
Windows started fogging up when driving. Turned on ac to resolve and no cold air came out resulting a dangerous driving condition trying to see through condensation. Took vehicle to the dealer and found the cause was yet another leaking ac evaporator coil as several others have reported. Concerning to know there were toxic chemicals leaking in the vehicle. Dealer quoted at $3,000 to replace. Ford has changed manufacturers of this part due to widespread failure of the original equipment. Why is it on the vehicle owners to pay and replace this known faulty part which causes a safety issue?
Additional Notes:
Windows started fogging up when driving. Turned on ac to resolve and no cold air came out resulting a dangerous driving condition trying to see through condensation. Took vehicle to the dealer and found the cause was yet another leaking ac evaporator coil as several others have reported. Concerning to know there were toxic chemicals leaking in the vehicle. Dealer quoted at $3,000 to replace. Ford has changed manufacturers of this part due to widespread failure of the original equipment. Why is it on the vehicle owners to pay and replace this known faulty part which causes a safety issue?
Mfg Campaign: 11600972
Recall Date: Jul 10, 2024
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
During routine service my mechanic repoted “3x lugnuts swollen past 22mm”
Corrective Action:
During routine service my mechanic repoted “3x lugnuts swollen past 22mm”
Additional Notes:
During routine service my mechanic repoted “3x lugnuts swollen past 22mm”
Mfg Campaign: 11599220
Recall Date: Jul 5, 2024
Ford Motor Company
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
During routine service my mechanic repoted “3x lugnuts swollen past 22mm”
Corrective Action:
During routine service my mechanic repoted “3x lugnuts swollen past 22mm”
Additional Notes:
During routine service my mechanic repoted “3x lugnuts swollen past 22mm”
Mfg Campaign: 11599220
Recall Date: Jul 5, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Intake manifold assembly is nationally back ordered. And it seems to be a problem with many mustangs. This is preventing me from getting my smog.
Corrective Action:
Intake manifold assembly is nationally back ordered. And it seems to be a problem with many mustangs. This is preventing me from getting my smog.
Additional Notes:
Intake manifold assembly is nationally back ordered. And it seems to be a problem with many mustangs. This is preventing me from getting my smog.
Mfg Campaign: 11597352
Recall Date: Jun 27, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the engine seized. The contact stated that while attempting to restart the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that chunks of the head gasket were found inside the engine. In addition, coolant and metal shavings were found in the oil pan. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 110,000.
Corrective Action:
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the engine seized. The contact stated that while attempting to restart the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that chunks of the head gasket were found inside the engine. In addition, coolant and metal shavings were found in the oil pan. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 110,000.
Additional Notes:
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the engine seized. The contact stated that while attempting to restart the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that chunks of the head gasket were found inside the engine. In addition, coolant and metal shavings were found in the oil pan. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 110,000.
Mfg Campaign: 11593892
Recall Date: Jun 12, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 114,000. The VIN was not available.
Corrective Action:
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 114,000. The VIN was not available.
Additional Notes:
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 114,000. The VIN was not available.
Mfg Campaign: 11592483
Recall Date: Jun 4, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Leaking evaporator core, seems to be very common with ‘15-‘17 Mustangs and Ford has done nothing about it.
Corrective Action:
Leaking evaporator core, seems to be very common with ‘15-‘17 Mustangs and Ford has done nothing about it.
Additional Notes:
Leaking evaporator core, seems to be very common with ‘15-‘17 Mustangs and Ford has done nothing about it.
Mfg Campaign: 11591865
Recall Date: Jun 1, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Passenger door suddenly opens while driving even with doors locked . It’s all over in forums online. Ford won’t cover and sometimes won’t even fix the issue. Has happened on a few occasions already
Corrective Action:
Passenger door suddenly opens while driving even with doors locked . It’s all over in forums online. Ford won’t cover and sometimes won’t even fix the issue. Has happened on a few occasions already
Additional Notes:
Passenger door suddenly opens while driving even with doors locked . It’s all over in forums online. Ford won’t cover and sometimes won’t even fix the issue. Has happened on a few occasions already
Mfg Campaign: 11590716
Recall Date: May 25, 2024
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
The driver and passenger seatbelts are unusable due to deterioration. The fabric has shredded to the point that they jam in the mechanism and do not extend far enough to be buckled. I first noticed the issue in February 2024 and have been unable to obtain parts to repair my vehicle due to backorder. I have been unable to use my vehicle safely for over three months and counting. On May 20, 2024 I elevated this issue to Ford customer service (case reference: CAS494959874) and they were unable to do anything for me.
Corrective Action:
The driver and passenger seatbelts are unusable due to deterioration. The fabric has shredded to the point that they jam in the mechanism and do not extend far enough to be buckled. I first noticed the issue in February 2024 and have been unable to obtain parts to repair my vehicle due to backorder. I have been unable to use my vehicle safely for over three months and counting. On May 20, 2024 I elevated this issue to Ford customer service (case reference: CAS494959874) and they were unable to do anything for me.
Additional Notes:
The driver and passenger seatbelts are unusable due to deterioration. The fabric has shredded to the point that they jam in the mechanism and do not extend far enough to be buckled. I first noticed the issue in February 2024 and have been unable to obtain parts to repair my vehicle due to backorder. I have been unable to use my vehicle safely for over three months and counting. On May 20, 2024 I elevated this issue to Ford customer service (case reference: CAS494959874) and they were unable to do anything for me.
Mfg Campaign: 11589761
Recall Date: May 20, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
A warning light appeared warning that the engine was overheating. However the temperature hand never indicated this. I pulled over immediately and turned the car off. I had it towed to a dealership that would accept my extended warranty. They discovered that the engine block was cracked and that the vehicle will need the engine replaced. My warranty company will not cover it because they said it is a known defect from ford. I know that ford had this same issue on other ecoboost engines but mine is a 2.3l and they have not included that one in the recall.
Corrective Action:
A warning light appeared warning that the engine was overheating. However the temperature hand never indicated this. I pulled over immediately and turned the car off. I had it towed to a dealership that would accept my extended warranty. They discovered that the engine block was cracked and that the vehicle will need the engine replaced. My warranty company will not cover it because they said it is a known defect from ford. I know that ford had this same issue on other ecoboost engines but mine is a 2.3l and they have not included that one in the recall.
Additional Notes:
A warning light appeared warning that the engine was overheating. However the temperature hand never indicated this. I pulled over immediately and turned the car off. I had it towed to a dealership that would accept my extended warranty. They discovered that the engine block was cracked and that the vehicle will need the engine replaced. My warranty company will not cover it because they said it is a known defect from ford. I know that ford had this same issue on other ecoboost engines but mine is a 2.3l and they have not included that one in the recall.
Mfg Campaign: 11588980
Recall Date: May 15, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the engine was misfiring. In addition, the check engine warning light illuminated. The contact inspected the vehicle and became aware of coolant leaking into the engine cylinder. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The warranty company declined to cover the repair under warranty because the failure was a known failure with the manufacturer. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 85,080.
Corrective Action:
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the engine was misfiring. In addition, the check engine warning light illuminated. The contact inspected the vehicle and became aware of coolant leaking into the engine cylinder. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The warranty company declined to cover the repair under warranty because the failure was a known failure with the manufacturer. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 85,080.
Additional Notes:
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the engine was misfiring. In addition, the check engine warning light illuminated. The contact inspected the vehicle and became aware of coolant leaking into the engine cylinder. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The warranty company declined to cover the repair under warranty because the failure was a known failure with the manufacturer. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 85,080.
Mfg Campaign: 11588645
Recall Date: May 14, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer to be diagnosed and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 73,000.
Corrective Action:
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer to be diagnosed and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 73,000.
Additional Notes:
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer to be diagnosed and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 73,000.
Mfg Campaign: 11585525
Recall Date: Apr 26, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
It started to squeak
Corrective Action:
It started to squeak
Additional Notes:
It started to squeak
Mfg Campaign: 11585329
Recall Date: Apr 25, 2024
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
Heated and cool seats stopped working after a bit of investigating i saw the ground wire for the module under the passenger seat had melted and could cause a fire. No warning lights or anything.
Corrective Action:
Heated and cool seats stopped working after a bit of investigating i saw the ground wire for the module under the passenger seat had melted and could cause a fire. No warning lights or anything.
Additional Notes:
Heated and cool seats stopped working after a bit of investigating i saw the ground wire for the module under the passenger seat had melted and could cause a fire. No warning lights or anything.
Mfg Campaign: 11581254
Recall Date: Apr 4, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Potential Consequences:
The contact owns a 2016 Ford Mustang. The contact stated while driving at an undisclosed speed, the vehicle began to stall. The contact stated no warning light was illuminated. The vehicle was diagnosed by an independent mechanic. The contact was informed that the failure was due to the alternator. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000.
Corrective Action:
The contact owns a 2016 Ford Mustang. The contact stated while driving at an undisclosed speed, the vehicle began to stall. The contact stated no warning light was illuminated. The vehicle was diagnosed by an independent mechanic. The contact was informed that the failure was due to the alternator. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000.
Additional Notes:
The contact owns a 2016 Ford Mustang. The contact stated while driving at an undisclosed speed, the vehicle began to stall. The contact stated no warning light was illuminated. The vehicle was diagnosed by an independent mechanic. The contact was informed that the failure was due to the alternator. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000.
Mfg Campaign: 11580442
Recall Date: Apr 1, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Attempted to start the vehicle and heard some sort of noise and nothing happened. Vehicle engine would not turned over or attempt to start. Received a message on the display stating Steering Lock Malfunction. Service now. I found a response from the NHTSA stating how to correct the issue. This only applied to the 2020 model. However, this corrected my issue.
Corrective Action:
Attempted to start the vehicle and heard some sort of noise and nothing happened. Vehicle engine would not turned over or attempt to start. Received a message on the display stating Steering Lock Malfunction. Service now. I found a response from the NHTSA stating how to correct the issue. This only applied to the 2020 model. However, this corrected my issue.
Additional Notes:
Attempted to start the vehicle and heard some sort of noise and nothing happened. Vehicle engine would not turned over or attempt to start. Received a message on the display stating Steering Lock Malfunction. Service now. I found a response from the NHTSA stating how to correct the issue. This only applied to the 2020 model. However, this corrected my issue.
Mfg Campaign: 11579410
Recall Date: Mar 25, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Component failed: Driver side door latch Safety put at risk: Door could open while car was in motion making driver vulnerable to an accident or exposure of driver to road conditions Has the problem been confirmed: Manufacture Ford has a Safety recalls 15S16 and 16S30 for the problem Component has been inspected by Ford dealer ship. Both drive and passenger door latches were replaced. Were there any warnings before hand: No. Under recall 15S16 and 16S30 2015 Ford Mustang vehicles built at Flat Rock Assembly Plant, Feb. 14, 2014, to April 30, 2015 were included for the door latch failures. My car was built in Sept of 2015 yet experienced the same issue. I was charged for the door latch replacement when the car should have included in the recall.
Corrective Action:
Component failed: Driver side door latch Safety put at risk: Door could open while car was in motion making driver vulnerable to an accident or exposure of driver to road conditions Has the problem been confirmed: Manufacture Ford has a Safety recalls 15S16 and 16S30 for the problem Component has been inspected by Ford dealer ship. Both drive and passenger door latches were replaced. Were there any warnings before hand: No. Under recall 15S16 and 16S30 2015 Ford Mustang vehicles built at Flat Rock Assembly Plant, Feb. 14, 2014, to April 30, 2015 were included for the door latch failures. My car was built in Sept of 2015 yet experienced the same issue. I was charged for the door latch replacement when the car should have included in the recall.
Additional Notes:
Component failed: Driver side door latch Safety put at risk: Door could open while car was in motion making driver vulnerable to an accident or exposure of driver to road conditions Has the problem been confirmed: Manufacture Ford has a Safety recalls 15S16 and 16S30 for the problem Component has been inspected by Ford dealer ship. Both drive and passenger door latches were replaced. Were there any warnings before hand: No. Under recall 15S16 and 16S30 2015 Ford Mustang vehicles built at Flat Rock Assembly Plant, Feb. 14, 2014, to April 30, 2015 were included for the door latch failures. My car was built in Sept of 2015 yet experienced the same issue. I was charged for the door latch replacement when the car should have included in the recall.
Mfg Campaign: 11578522
Recall Date: Mar 20, 2024
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