Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Mustang vehicles. The rearview camera wiring may be loose or damaged, which can result in a blank or distorted image.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S06
Recall Date: Feb 16, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2017 Mustang vehicles manufactured February 24, 2015, to August 30, 2016. A hose may separate from the engine oil cooler tube assembly causing an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S40
Recall Date: Oct 26, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Mustang vehicles manufactured September 26, 2015, to October 1, 2015. The front and rear seat belts and child seat tether anchors may have been damaged in shipping from the supplier to the vehicle assembly plant and may not adequately restrain the occupant in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 225, "Child restraint anchorage systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C13
Recall Date: Oct 26, 2015
Consumer Complaints
456 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
My check engine light came on it was cylinder 2 misfire. Sputtering and stalling in traffic. Slow to excelarate, started losing coolant and blowing white smoke on start up. Stuck in traffic. Then the turbo blew out. Replaced turbo, replaced spark plugs replaced edition coil. Still cylinder 2 misfire. Still a rough idle, Still dies in traffic Still losing coolant, dies unexpectedly and then won't start. Replaced fuel pump about 3 years ago for it dying in the middle of sams club traffic lane. Currently issues with the other problems listed above. Have found out this is a common problem with these motors. I called Ford and was told it's because I have 112,000 miles on my car. I've never missed a service, never driven the car hard, never over heated it. I have taken excellent car of this vehicle. Currently waiting for another diagnostic test. We pay to much for these cars to be stuck in traffic and have the engines go out and so many problems with them. Yes this car can be inspected at any time. Ford needs to recall this engine and fix its mistake. This is not okay. And it's dangerous to continue to let people drive these vehicles.
Corrective Action:
My check engine light came on it was cylinder 2 misfire. Sputtering and stalling in traffic. Slow to excelarate, started losing coolant and blowing white smoke on start up. Stuck in traffic. Then the turbo blew out. Replaced turbo, replaced spark plugs replaced edition coil. Still cylinder 2 misfire. Still a rough idle, Still dies in traffic Still losing coolant, dies unexpectedly and then won't start. Replaced fuel pump about 3 years ago for it dying in the middle of sams club traffic lane. Currently issues with the other problems listed above. Have found out this is a common problem with these motors. I called Ford and was told it's because I have 112,000 miles on my car. I've never missed a service, never driven the car hard, never over heated it. I have taken excellent car of this vehicle. Currently waiting for another diagnostic test. We pay to much for these cars to be stuck in traffic and have the engines go out and so many problems with them. Yes this car can be inspected at any time. Ford needs to recall this engine and fix its mistake. This is not okay. And it's dangerous to continue to let people drive these vehicles.
Additional Notes:
My check engine light came on it was cylinder 2 misfire. Sputtering and stalling in traffic. Slow to excelarate, started losing coolant and blowing white smoke on start up. Stuck in traffic. Then the turbo blew out. Replaced turbo, replaced spark plugs replaced edition coil. Still cylinder 2 misfire. Still a rough idle, Still dies in traffic Still losing coolant, dies unexpectedly and then won't start. Replaced fuel pump about 3 years ago for it dying in the middle of sams club traffic lane. Currently issues with the other problems listed above. Have found out this is a common problem with these motors. I called Ford and was told it's because I have 112,000 miles on my car. I've never missed a service, never driven the car hard, never over heated it. I have taken excellent car of this vehicle. Currently waiting for another diagnostic test. We pay to much for these cars to be stuck in traffic and have the engines go out and so many problems with them. Yes this car can be inspected at any time. Ford needs to recall this engine and fix its mistake. This is not okay. And it's dangerous to continue to let people drive these vehicles.
Mfg Campaign: 11524234
Recall Date: May 28, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated backup camera, gps, is not working and the trunk is inoperable.
Corrective Action:
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated backup camera, gps, is not working and the trunk is inoperable.
Additional Notes:
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated backup camera, gps, is not working and the trunk is inoperable.
Mfg Campaign: 11523620
Recall Date: May 24, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
While driving on route 95 the passenger door became unlatched. This happened several times (4~6 ?) on our long (12 hr) drive. I researched and saw that there was a recall for this exact problem for 2015 Mustangs, but none for 2016. I have seen multiple reports from other 2016 Mustang owners that they have encountered the same issue.
Corrective Action:
While driving on route 95 the passenger door became unlatched. This happened several times (4~6 ?) on our long (12 hr) drive. I researched and saw that there was a recall for this exact problem for 2015 Mustangs, but none for 2016. I have seen multiple reports from other 2016 Mustang owners that they have encountered the same issue.
Additional Notes:
While driving on route 95 the passenger door became unlatched. This happened several times (4~6 ?) on our long (12 hr) drive. I researched and saw that there was a recall for this exact problem for 2015 Mustangs, but none for 2016. I have seen multiple reports from other 2016 Mustang owners that they have encountered the same issue.
Mfg Campaign: 11516252
Recall Date: Apr 10, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I’ve been trying for a year to get my camera repaired on my car and they always say the parts aren’t in . I’m started to get mad . AutoNation ford mobile Alabama
Corrective Action:
I’ve been trying for a year to get my camera repaired on my car and they always say the parts aren’t in . I’m started to get mad . AutoNation ford mobile Alabama
Additional Notes:
I’ve been trying for a year to get my camera repaired on my car and they always say the parts aren’t in . I’m started to get mad . AutoNation ford mobile Alabama
Mfg Campaign: 11515640
Recall Date: Apr 5, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
I’ve been trying for a year to get my camera repaired on my car and they always say the parts aren’t in . I’m started to get mad . AutoNation ford mobile Alabama
Corrective Action:
I’ve been trying for a year to get my camera repaired on my car and they always say the parts aren’t in . I’m started to get mad . AutoNation ford mobile Alabama
Additional Notes:
I’ve been trying for a year to get my camera repaired on my car and they always say the parts aren’t in . I’m started to get mad . AutoNation ford mobile Alabama
Mfg Campaign: 11515640
Recall Date: Apr 5, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2016 Ford Mustang. The contact stated the trunk failed to open as needed. The electrical sensors were inoperable. While driving at an undetermined speed, the accelerator pedal was depressed but the vehicle failed to respond. The TPMS warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no additional assistance was provided. The approximate failure mileage was 92,000.
Corrective Action:
The contact owns a 2016 Ford Mustang. The contact stated the trunk failed to open as needed. The electrical sensors were inoperable. While driving at an undetermined speed, the accelerator pedal was depressed but the vehicle failed to respond. The TPMS warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no additional assistance was provided. The approximate failure mileage was 92,000.
Additional Notes:
The contact owns a 2016 Ford Mustang. The contact stated the trunk failed to open as needed. The electrical sensors were inoperable. While driving at an undetermined speed, the accelerator pedal was depressed but the vehicle failed to respond. The TPMS warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no additional assistance was provided. The approximate failure mileage was 92,000.
Mfg Campaign: 11511186
Recall Date: Mar 10, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2016 Ford Mustang. The contact stated the trunk failed to open as needed. The electrical sensors were inoperable. While driving at an undetermined speed, the accelerator pedal was depressed but the vehicle failed to respond. The TPMS warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no additional assistance was provided. The approximate failure mileage was 92,000.
Corrective Action:
The contact owns a 2016 Ford Mustang. The contact stated the trunk failed to open as needed. The electrical sensors were inoperable. While driving at an undetermined speed, the accelerator pedal was depressed but the vehicle failed to respond. The TPMS warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no additional assistance was provided. The approximate failure mileage was 92,000.
Additional Notes:
The contact owns a 2016 Ford Mustang. The contact stated the trunk failed to open as needed. The electrical sensors were inoperable. While driving at an undetermined speed, the accelerator pedal was depressed but the vehicle failed to respond. The TPMS warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no additional assistance was provided. The approximate failure mileage was 92,000.
Mfg Campaign: 11511186
Recall Date: Mar 10, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY:TRUNK LID
Potential Consequences:
The contact owns a 2016 Ford Mustang. The contact stated the trunk failed to open as needed. The electrical sensors were inoperable. While driving at an undetermined speed, the accelerator pedal was depressed but the vehicle failed to respond. The TPMS warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no additional assistance was provided. The approximate failure mileage was 92,000.
Corrective Action:
The contact owns a 2016 Ford Mustang. The contact stated the trunk failed to open as needed. The electrical sensors were inoperable. While driving at an undetermined speed, the accelerator pedal was depressed but the vehicle failed to respond. The TPMS warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no additional assistance was provided. The approximate failure mileage was 92,000.
Additional Notes:
The contact owns a 2016 Ford Mustang. The contact stated the trunk failed to open as needed. The electrical sensors were inoperable. While driving at an undetermined speed, the accelerator pedal was depressed but the vehicle failed to respond. The TPMS warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no additional assistance was provided. The approximate failure mileage was 92,000.
Mfg Campaign: 11511186
Recall Date: Mar 10, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the backup camera had failed, and the trunk failed to open as needed. The approximate failure mileage was 50,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the backup camera had failed, and the trunk failed to open as needed. The approximate failure mileage was 50,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the backup camera had failed, and the trunk failed to open as needed. The approximate failure mileage was 50,000. Parts distribution disconnect.
Mfg Campaign: 11509967
Recall Date: Mar 3, 2023
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
Potential Consequences:
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the backup camera had failed, and the trunk failed to open as needed. The approximate failure mileage was 50,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the backup camera had failed, and the trunk failed to open as needed. The approximate failure mileage was 50,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the backup camera had failed, and the trunk failed to open as needed. The approximate failure mileage was 50,000. Parts distribution disconnect.
Mfg Campaign: 11509967
Recall Date: Mar 3, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11509693
Recall Date: Mar 1, 2023
Ford Motor Company
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
My 2016 Mustang GT has swollen lug nuts which must be replaced . This is a safety issue. Please advise as to whether tyhe company intends to correct this failure.
Corrective Action:
My 2016 Mustang GT has swollen lug nuts which must be replaced . This is a safety issue. Please advise as to whether tyhe company intends to correct this failure.
Additional Notes:
My 2016 Mustang GT has swollen lug nuts which must be replaced . This is a safety issue. Please advise as to whether tyhe company intends to correct this failure.
Mfg Campaign: 11508856
Recall Date: Feb 24, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Noticed a fuel vapor odor for a couple of weeks. After filling the fuel tank the odor intensified. Drove the vehicle about 20 miles to my house. I could smell fuel when I exited the vehicle and noticed fuel leaking from the fuel tank. Took vehicle to the dealership, and when the tank was removed found the fitting for the evaporative system connection cracked. (See photos) There is no apparent impact that would have caused the crack.
Corrective Action:
Noticed a fuel vapor odor for a couple of weeks. After filling the fuel tank the odor intensified. Drove the vehicle about 20 miles to my house. I could smell fuel when I exited the vehicle and noticed fuel leaking from the fuel tank. Took vehicle to the dealership, and when the tank was removed found the fitting for the evaporative system connection cracked. (See photos) There is no apparent impact that would have caused the crack.
Additional Notes:
Noticed a fuel vapor odor for a couple of weeks. After filling the fuel tank the odor intensified. Drove the vehicle about 20 miles to my house. I could smell fuel when I exited the vehicle and noticed fuel leaking from the fuel tank. Took vehicle to the dealership, and when the tank was removed found the fitting for the evaporative system connection cracked. (See photos) There is no apparent impact that would have caused the crack.
Mfg Campaign: 11508296
Recall Date: Feb 21, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) and would like to be removed from the recall distribution list. The local dealer and the manufacturer were contacted.
Corrective Action:
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) and would like to be removed from the recall distribution list. The local dealer and the manufacturer were contacted.
Additional Notes:
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) and would like to be removed from the recall distribution list. The local dealer and the manufacturer were contacted.
Mfg Campaign: 11505798
Recall Date: Feb 6, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera image was blank while reversing. Additionally, the trunk door would no longer open. The contact stated upon inspecting the wiring harness of the trunk, he noticed that the wires were fractured. The contact added wires to the trunk wiring harness as a temporary fix. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera image was blank while reversing. Additionally, the trunk door would no longer open. The contact stated upon inspecting the wiring harness of the trunk, he noticed that the wires were fractured. The contact added wires to the trunk wiring harness as a temporary fix. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera image was blank while reversing. Additionally, the trunk door would no longer open. The contact stated upon inspecting the wiring harness of the trunk, he noticed that the wires were fractured. The contact added wires to the trunk wiring harness as a temporary fix. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000. Parts distribution disconnect.
Mfg Campaign: 11505213
Recall Date: Feb 2, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving at 65mph with both heated seats on, I noticed a burning smell in the cabin. I assumed this was from an external source, but was prepared to pull over on the highway if I saw smoke, which I did not. The following day, I noticed the heated seats of my vehicle no longer worked, although the lights indicate they were on without any issue (implying power was still being supplied). I searched Google to determine if this is common, and to my disappointment, it seems that a number of ford vehicles fitted with heated seats have suffered the same failure: the power connector to the module controlling seat heating/ventilation had melted. I first checked the 30A fuses in my vehicle to see if they had blown, and confirmed they had not. I safely unplugged the affected cable on my vehicle from the seat, which required pliers because it was melted to the connector, only to confirm that my power connector had melted. I have identified that fixing this issue requires replacing the wiring harness, this can be done at home for $100 but should be done by an auto electrician. Ford appear to be quoting $700-$1100 for the same fix, encouraging individuals to undertake the work themselves without the expertise to do so. Had the scarf that was in my passenger foot well been near the connector, it's entirely plausible that this issue would have caused a fire in my vehicle and put mine and others life at risk while I was driving at highway speeds. I will make my vehicle available for assessment to the manufacturer and interested parties, and keep the cable disconnected until it is replaced. I will not pay for this repair given the issue is something that should not be a problem in the first place, and that is not expected to be part of a vehicles regular maintenance.
Corrective Action:
While driving at 65mph with both heated seats on, I noticed a burning smell in the cabin. I assumed this was from an external source, but was prepared to pull over on the highway if I saw smoke, which I did not. The following day, I noticed the heated seats of my vehicle no longer worked, although the lights indicate they were on without any issue (implying power was still being supplied). I searched Google to determine if this is common, and to my disappointment, it seems that a number of ford vehicles fitted with heated seats have suffered the same failure: the power connector to the module controlling seat heating/ventilation had melted. I first checked the 30A fuses in my vehicle to see if they had blown, and confirmed they had not. I safely unplugged the affected cable on my vehicle from the seat, which required pliers because it was melted to the connector, only to confirm that my power connector had melted. I have identified that fixing this issue requires replacing the wiring harness, this can be done at home for $100 but should be done by an auto electrician. Ford appear to be quoting $700-$1100 for the same fix, encouraging individuals to undertake the work themselves without the expertise to do so. Had the scarf that was in my passenger foot well been near the connector, it's entirely plausible that this issue would have caused a fire in my vehicle and put mine and others life at risk while I was driving at highway speeds. I will make my vehicle available for assessment to the manufacturer and interested parties, and keep the cable disconnected until it is replaced. I will not pay for this repair given the issue is something that should not be a problem in the first place, and that is not expected to be part of a vehicles regular maintenance.
Additional Notes:
While driving at 65mph with both heated seats on, I noticed a burning smell in the cabin. I assumed this was from an external source, but was prepared to pull over on the highway if I saw smoke, which I did not. The following day, I noticed the heated seats of my vehicle no longer worked, although the lights indicate they were on without any issue (implying power was still being supplied). I searched Google to determine if this is common, and to my disappointment, it seems that a number of ford vehicles fitted with heated seats have suffered the same failure: the power connector to the module controlling seat heating/ventilation had melted. I first checked the 30A fuses in my vehicle to see if they had blown, and confirmed they had not. I safely unplugged the affected cable on my vehicle from the seat, which required pliers because it was melted to the connector, only to confirm that my power connector had melted. I have identified that fixing this issue requires replacing the wiring harness, this can be done at home for $100 but should be done by an auto electrician. Ford appear to be quoting $700-$1100 for the same fix, encouraging individuals to undertake the work themselves without the expertise to do so. Had the scarf that was in my passenger foot well been near the connector, it's entirely plausible that this issue would have caused a fire in my vehicle and put mine and others life at risk while I was driving at highway speeds. I will make my vehicle available for assessment to the manufacturer and interested parties, and keep the cable disconnected until it is replaced. I will not pay for this repair given the issue is something that should not be a problem in the first place, and that is not expected to be part of a vehicles regular maintenance.
Mfg Campaign: 11504217
Recall Date: Jan 28, 2023
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
While driving at 65mph with both heated seats on, I noticed a burning smell in the cabin. I assumed this was from an external source, but was prepared to pull over on the highway if I saw smoke, which I did not. The following day, I noticed the heated seats of my vehicle no longer worked, although the lights indicate they were on without any issue (implying power was still being supplied). I searched Google to determine if this is common, and to my disappointment, it seems that a number of ford vehicles fitted with heated seats have suffered the same failure: the power connector to the module controlling seat heating/ventilation had melted. I first checked the 30A fuses in my vehicle to see if they had blown, and confirmed they had not. I safely unplugged the affected cable on my vehicle from the seat, which required pliers because it was melted to the connector, only to confirm that my power connector had melted. I have identified that fixing this issue requires replacing the wiring harness, this can be done at home for $100 but should be done by an auto electrician. Ford appear to be quoting $700-$1100 for the same fix, encouraging individuals to undertake the work themselves without the expertise to do so. Had the scarf that was in my passenger foot well been near the connector, it's entirely plausible that this issue would have caused a fire in my vehicle and put mine and others life at risk while I was driving at highway speeds. I will make my vehicle available for assessment to the manufacturer and interested parties, and keep the cable disconnected until it is replaced. I will not pay for this repair given the issue is something that should not be a problem in the first place, and that is not expected to be part of a vehicles regular maintenance.
Corrective Action:
While driving at 65mph with both heated seats on, I noticed a burning smell in the cabin. I assumed this was from an external source, but was prepared to pull over on the highway if I saw smoke, which I did not. The following day, I noticed the heated seats of my vehicle no longer worked, although the lights indicate they were on without any issue (implying power was still being supplied). I searched Google to determine if this is common, and to my disappointment, it seems that a number of ford vehicles fitted with heated seats have suffered the same failure: the power connector to the module controlling seat heating/ventilation had melted. I first checked the 30A fuses in my vehicle to see if they had blown, and confirmed they had not. I safely unplugged the affected cable on my vehicle from the seat, which required pliers because it was melted to the connector, only to confirm that my power connector had melted. I have identified that fixing this issue requires replacing the wiring harness, this can be done at home for $100 but should be done by an auto electrician. Ford appear to be quoting $700-$1100 for the same fix, encouraging individuals to undertake the work themselves without the expertise to do so. Had the scarf that was in my passenger foot well been near the connector, it's entirely plausible that this issue would have caused a fire in my vehicle and put mine and others life at risk while I was driving at highway speeds. I will make my vehicle available for assessment to the manufacturer and interested parties, and keep the cable disconnected until it is replaced. I will not pay for this repair given the issue is something that should not be a problem in the first place, and that is not expected to be part of a vehicles regular maintenance.
Additional Notes:
While driving at 65mph with both heated seats on, I noticed a burning smell in the cabin. I assumed this was from an external source, but was prepared to pull over on the highway if I saw smoke, which I did not. The following day, I noticed the heated seats of my vehicle no longer worked, although the lights indicate they were on without any issue (implying power was still being supplied). I searched Google to determine if this is common, and to my disappointment, it seems that a number of ford vehicles fitted with heated seats have suffered the same failure: the power connector to the module controlling seat heating/ventilation had melted. I first checked the 30A fuses in my vehicle to see if they had blown, and confirmed they had not. I safely unplugged the affected cable on my vehicle from the seat, which required pliers because it was melted to the connector, only to confirm that my power connector had melted. I have identified that fixing this issue requires replacing the wiring harness, this can be done at home for $100 but should be done by an auto electrician. Ford appear to be quoting $700-$1100 for the same fix, encouraging individuals to undertake the work themselves without the expertise to do so. Had the scarf that was in my passenger foot well been near the connector, it's entirely plausible that this issue would have caused a fire in my vehicle and put mine and others life at risk while I was driving at highway speeds. I will make my vehicle available for assessment to the manufacturer and interested parties, and keep the cable disconnected until it is replaced. I will not pay for this repair given the issue is something that should not be a problem in the first place, and that is not expected to be part of a vehicles regular maintenance.
Mfg Campaign: 11504217
Recall Date: Jan 28, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
While on a road trip and driving aprx 70 MPH, the passenger door released to the secondary latch position and the "Passenger Door Ajar" light came on. After stopping and opening and closing (and locking) the door, the light went off. However, later it released again. The driver side door also released in the same manor. There were four occasions of this happening. After returning home, I did some research and found Ford's Customer Satisfaction Program 21N10 dated 12-15-2021, which states criteria in which my vehicle falls (Mustang, model year, assembly plant, build dates). I contacted my dealership and was told that my vehicle's VIN was not included in their "OASIS" VIN report, and that they would not honor the terms of the program.
Corrective Action:
While on a road trip and driving aprx 70 MPH, the passenger door released to the secondary latch position and the "Passenger Door Ajar" light came on. After stopping and opening and closing (and locking) the door, the light went off. However, later it released again. The driver side door also released in the same manor. There were four occasions of this happening. After returning home, I did some research and found Ford's Customer Satisfaction Program 21N10 dated 12-15-2021, which states criteria in which my vehicle falls (Mustang, model year, assembly plant, build dates). I contacted my dealership and was told that my vehicle's VIN was not included in their "OASIS" VIN report, and that they would not honor the terms of the program.
Additional Notes:
While on a road trip and driving aprx 70 MPH, the passenger door released to the secondary latch position and the "Passenger Door Ajar" light came on. After stopping and opening and closing (and locking) the door, the light went off. However, later it released again. The driver side door also released in the same manor. There were four occasions of this happening. After returning home, I did some research and found Ford's Customer Satisfaction Program 21N10 dated 12-15-2021, which states criteria in which my vehicle falls (Mustang, model year, assembly plant, build dates). I contacted my dealership and was told that my vehicle's VIN was not included in their "OASIS" VIN report, and that they would not honor the terms of the program.
Mfg Campaign: 11504016
Recall Date: Jan 27, 2023
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
While on a road trip and driving aprx 70 MPH, the passenger door released to the secondary latch position and the "Passenger Door Ajar" light came on. After stopping and opening and closing (and locking) the door, the light went off. However, later it released again. The driver side door also released in the same manor. There were four occasions of this happening. After returning home, I did some research and found Ford's Customer Satisfaction Program 21N10 dated 12-15-2021, which states criteria in which my vehicle falls (Mustang, model year, assembly plant, build dates). I contacted my dealership and was told that my vehicle's VIN was not included in their "OASIS" VIN report, and that they would not honor the terms of the program.
Corrective Action:
While on a road trip and driving aprx 70 MPH, the passenger door released to the secondary latch position and the "Passenger Door Ajar" light came on. After stopping and opening and closing (and locking) the door, the light went off. However, later it released again. The driver side door also released in the same manor. There were four occasions of this happening. After returning home, I did some research and found Ford's Customer Satisfaction Program 21N10 dated 12-15-2021, which states criteria in which my vehicle falls (Mustang, model year, assembly plant, build dates). I contacted my dealership and was told that my vehicle's VIN was not included in their "OASIS" VIN report, and that they would not honor the terms of the program.
Additional Notes:
While on a road trip and driving aprx 70 MPH, the passenger door released to the secondary latch position and the "Passenger Door Ajar" light came on. After stopping and opening and closing (and locking) the door, the light went off. However, later it released again. The driver side door also released in the same manor. There were four occasions of this happening. After returning home, I did some research and found Ford's Customer Satisfaction Program 21N10 dated 12-15-2021, which states criteria in which my vehicle falls (Mustang, model year, assembly plant, build dates). I contacted my dealership and was told that my vehicle's VIN was not included in their "OASIS" VIN report, and that they would not honor the terms of the program.
Mfg Campaign: 11504016
Recall Date: Jan 27, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11502683
Recall Date: Jan 19, 2023
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