Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Roush Performance Products, Inc.
Safety Issue:
Roush Performance Products, Inc. (Roush) is recalling certain aftermarket supercharger kits, part number R1318-6006P1-AA, sold for installation on 2018 Ford Mustangs. The hose barb fittings on the supercharger kits may be manufactured incorrectly, possibly causing damage to the fuel lines and resulting in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: REMay2018
Recall Date: May 24, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford F-150 and 2018 Ford Expedition and Mustang and Lincoln Navigator vehicles equipped with 10-speed automatic transmissions. A roll pin may not have been installed in the transmission, potentially causing a loss of the "Park" function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S09
Recall Date: Apr 4, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company is recalling certain 2018 Ford Mustang vehicles equipped with an automatic transmission and a 12.4" digital instrument cluster. If the ignition is turned off when the transmission is not in PARK, the instrument cluster may not illuminate the PRNDL gear position display and the operator may not receive the "Key in Ignition" chime when the driver's door is opened. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect," and number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C21
Recall Date: Dec 18, 2017
Consumer Complaints
191 ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Mustang. The contact stated that upon starting the vehicle, there was an abnormal knocking sound coming from the engine compartment. Upon inspecting the vehicle, the contact found oil underneath the engine compartment. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was 49,000.
Corrective Action:
The contact owns a 2018 Ford Mustang. The contact stated that upon starting the vehicle, there was an abnormal knocking sound coming from the engine compartment. Upon inspecting the vehicle, the contact found oil underneath the engine compartment. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was 49,000.
Additional Notes:
The contact owns a 2018 Ford Mustang. The contact stated that upon starting the vehicle, there was an abnormal knocking sound coming from the engine compartment. Upon inspecting the vehicle, the contact found oil underneath the engine compartment. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was 49,000.
Mfg Campaign: 11674242
Recall Date: Jul 17, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Mustang. The contact stated while driving at an undisclosed speed, the engine seized. There was no warning light illuminated. The vehicle was pushed to a nearby independent mechanic however, the vehicle was not diagnosed. The vehicle was then towed to another independent mechanic where it was diagnosed with a ruptured cylinder #1, causing engine failure. The contact was informed that the engine needed to be repaired or replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 18,000.
Corrective Action:
The contact owns a 2018 Ford Mustang. The contact stated while driving at an undisclosed speed, the engine seized. There was no warning light illuminated. The vehicle was pushed to a nearby independent mechanic however, the vehicle was not diagnosed. The vehicle was then towed to another independent mechanic where it was diagnosed with a ruptured cylinder #1, causing engine failure. The contact was informed that the engine needed to be repaired or replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 18,000.
Additional Notes:
The contact owns a 2018 Ford Mustang. The contact stated while driving at an undisclosed speed, the engine seized. There was no warning light illuminated. The vehicle was pushed to a nearby independent mechanic however, the vehicle was not diagnosed. The vehicle was then towed to another independent mechanic where it was diagnosed with a ruptured cylinder #1, causing engine failure. The contact was informed that the engine needed to be repaired or replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 18,000.
Mfg Campaign: 11673497
Recall Date: Jul 14, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I own a 2018 Ford Mustang EcoBoost with a Gasoline Direct Injection (GDI) engine. At around 100,000 miles, the engine developed severe carbon buildup, resulting in cylinder scoring and catastrophic engine failure. Despite following Ford’s recommended maintenance schedule (including a 100,000-mile GDI cleaning service performed by the dealership), my car now has one cylinder with only 70 psi compression (confirmed by borescope and mechanical test). Other cylinders measure 135–160 psi. I have learned Ford is aware of this issue and has made design changes in later models (adding extra fuel pumps/dual injection systems) to address it, but no recall or owner warning has been issued for earlier EcoBoost Mustangs. My research and discussions with BG Products and independent experts show this is a common flaw with GDI-only systems, and Ford has failed to inform owners or provide a lasting solution. The dealership and Ford have offered limited goodwill, but the engine is beyond repair and requires a full replacement. I believe Ford’s failure to warn owners about this well-known defect constitutes a safety and reliability risk. I am requesting NHTSA to investigate this widespread issue and require Ford to take responsibility for affected vehicles.
Corrective Action:
I own a 2018 Ford Mustang EcoBoost with a Gasoline Direct Injection (GDI) engine. At around 100,000 miles, the engine developed severe carbon buildup, resulting in cylinder scoring and catastrophic engine failure. Despite following Ford’s recommended maintenance schedule (including a 100,000-mile GDI cleaning service performed by the dealership), my car now has one cylinder with only 70 psi compression (confirmed by borescope and mechanical test). Other cylinders measure 135–160 psi. I have learned Ford is aware of this issue and has made design changes in later models (adding extra fuel pumps/dual injection systems) to address it, but no recall or owner warning has been issued for earlier EcoBoost Mustangs. My research and discussions with BG Products and independent experts show this is a common flaw with GDI-only systems, and Ford has failed to inform owners or provide a lasting solution. The dealership and Ford have offered limited goodwill, but the engine is beyond repair and requires a full replacement. I believe Ford’s failure to warn owners about this well-known defect constitutes a safety and reliability risk. I am requesting NHTSA to investigate this widespread issue and require Ford to take responsibility for affected vehicles.
Additional Notes:
I own a 2018 Ford Mustang EcoBoost with a Gasoline Direct Injection (GDI) engine. At around 100,000 miles, the engine developed severe carbon buildup, resulting in cylinder scoring and catastrophic engine failure. Despite following Ford’s recommended maintenance schedule (including a 100,000-mile GDI cleaning service performed by the dealership), my car now has one cylinder with only 70 psi compression (confirmed by borescope and mechanical test). Other cylinders measure 135–160 psi. I have learned Ford is aware of this issue and has made design changes in later models (adding extra fuel pumps/dual injection systems) to address it, but no recall or owner warning has been issued for earlier EcoBoost Mustangs. My research and discussions with BG Products and independent experts show this is a common flaw with GDI-only systems, and Ford has failed to inform owners or provide a lasting solution. The dealership and Ford have offered limited goodwill, but the engine is beyond repair and requires a full replacement. I believe Ford’s failure to warn owners about this well-known defect constitutes a safety and reliability risk. I am requesting NHTSA to investigate this widespread issue and require Ford to take responsibility for affected vehicles.
Mfg Campaign: 11670898
Recall Date: Jul 2, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sync to my phone works off and on. The radio stays on even when the vehicle is shut off, and media button stopped working.
Corrective Action:
Sync to my phone works off and on. The radio stays on even when the vehicle is shut off, and media button stopped working.
Additional Notes:
Sync to my phone works off and on. The radio stays on even when the vehicle is shut off, and media button stopped working.
Mfg Campaign: 11669657
Recall Date: Jun 27, 2025
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2018 Ford Mustang. The contact stated that the front driver’s side and front passenger’s side seat belts failed to retract and failed to properly secure the occupants seated in the vehicle. The vehicle was taken to the local dealer who replaced the seat belts, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.
Corrective Action:
The contact owns a 2018 Ford Mustang. The contact stated that the front driver’s side and front passenger’s side seat belts failed to retract and failed to properly secure the occupants seated in the vehicle. The vehicle was taken to the local dealer who replaced the seat belts, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.
Additional Notes:
The contact owns a 2018 Ford Mustang. The contact stated that the front driver’s side and front passenger’s side seat belts failed to retract and failed to properly secure the occupants seated in the vehicle. The vehicle was taken to the local dealer who replaced the seat belts, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.
Mfg Campaign: 11668802
Recall Date: Jun 24, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Check engine light came on. Took car to dealership where I learned that the car needs a new engine due to coolant leaking into the cylinders. I later learned this is a "known issue" with this engine, yet Ford has refused to fix or do a recall. The engine could fail or catch on fire if not replaced.
Corrective Action:
Check engine light came on. Took car to dealership where I learned that the car needs a new engine due to coolant leaking into the cylinders. I later learned this is a "known issue" with this engine, yet Ford has refused to fix or do a recall. The engine could fail or catch on fire if not replaced.
Additional Notes:
Check engine light came on. Took car to dealership where I learned that the car needs a new engine due to coolant leaking into the cylinders. I later learned this is a "known issue" with this engine, yet Ford has refused to fix or do a recall. The engine could fail or catch on fire if not replaced.
Mfg Campaign: 11665795
Recall Date: Jun 9, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Mustang. The contact stated that while starting the vehicle, there was a misfire coming from the engine. The contact stated that the vehicle was shaking abnormally, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the head gasket had failed, and the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 66,637.
Corrective Action:
The contact owns a 2018 Ford Mustang. The contact stated that while starting the vehicle, there was a misfire coming from the engine. The contact stated that the vehicle was shaking abnormally, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the head gasket had failed, and the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 66,637.
Additional Notes:
The contact owns a 2018 Ford Mustang. The contact stated that while starting the vehicle, there was a misfire coming from the engine. The contact stated that the vehicle was shaking abnormally, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the head gasket had failed, and the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 66,637.
Mfg Campaign: 11665107
Recall Date: Jun 5, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Clutch pedal is making a creaking sound when pressed and released. This is known on online forums to lead to failure of the welds near the top of the pedal arm where it pivots. This can cause the pedal to come off while driving and is not safe.
Corrective Action:
Clutch pedal is making a creaking sound when pressed and released. This is known on online forums to lead to failure of the welds near the top of the pedal arm where it pivots. This can cause the pedal to come off while driving and is not safe.
Additional Notes:
Clutch pedal is making a creaking sound when pressed and released. This is known on online forums to lead to failure of the welds near the top of the pedal arm where it pivots. This can cause the pedal to come off while driving and is not safe.
Mfg Campaign: 11663295
Recall Date: May 27, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Took Mustang Ecoboost to Ford dealership as result of steady check engine light. Prior to check engine light rough idle at start up that smooths out after 10 to 15 seconds. Dealer identified CYL 3 misfire as well as random misfires. They also observed carbon tracking on plugs. Dealer replaced plugs and performed GDI cleaning service. About three weeks following repair same conditions reappeared rough idle and check engine light. Upon dealer inspection and use of bore scope discovered coolant intrusion in cylinder and recommended long block engine replacement. The second dealer appointment was several days after my warranty expired and mileage was 30,106 miles. Although the dealership was very supportive and understanding Ford would not provide any assistance even after I also pursued relief directly. As a result the long block engine replacement cost is $8,200. After considerable research was able to identify that ecoboost 2.3 engines as well as other small ecoboost engines all had a block defect that has since been corrected. The defect tends to permit, over time, coolant to leak into cylinders. Although a new head gasket may correct the condition, Ford normally recommends long block engine replacement as a long term fix. This condition if not attended to or if coming on suddenly will cause total engine failure. And, as failure can only occur when operating an engine failure under any driving condition is fraught with danger. To my knowledge Ford has not taken any steps to address this issue with the 2.3 liter engine built prior to about February 2020. And, at that time made an engineering change to the engine block addressing the design defect. Additionally, Ford did provide relief to owners of other smaller ecoboost engines having a similar design defect. At the present time there are several class actions suits pending for this 2.3 coolant intrusion issue. One final point should an ecoboost experience CYL or random misfires ensure bore scope is employed.
Corrective Action:
Took Mustang Ecoboost to Ford dealership as result of steady check engine light. Prior to check engine light rough idle at start up that smooths out after 10 to 15 seconds. Dealer identified CYL 3 misfire as well as random misfires. They also observed carbon tracking on plugs. Dealer replaced plugs and performed GDI cleaning service. About three weeks following repair same conditions reappeared rough idle and check engine light. Upon dealer inspection and use of bore scope discovered coolant intrusion in cylinder and recommended long block engine replacement. The second dealer appointment was several days after my warranty expired and mileage was 30,106 miles. Although the dealership was very supportive and understanding Ford would not provide any assistance even after I also pursued relief directly. As a result the long block engine replacement cost is $8,200. After considerable research was able to identify that ecoboost 2.3 engines as well as other small ecoboost engines all had a block defect that has since been corrected. The defect tends to permit, over time, coolant to leak into cylinders. Although a new head gasket may correct the condition, Ford normally recommends long block engine replacement as a long term fix. This condition if not attended to or if coming on suddenly will cause total engine failure. And, as failure can only occur when operating an engine failure under any driving condition is fraught with danger. To my knowledge Ford has not taken any steps to address this issue with the 2.3 liter engine built prior to about February 2020. And, at that time made an engineering change to the engine block addressing the design defect. Additionally, Ford did provide relief to owners of other smaller ecoboost engines having a similar design defect. At the present time there are several class actions suits pending for this 2.3 coolant intrusion issue. One final point should an ecoboost experience CYL or random misfires ensure bore scope is employed.
Additional Notes:
Took Mustang Ecoboost to Ford dealership as result of steady check engine light. Prior to check engine light rough idle at start up that smooths out after 10 to 15 seconds. Dealer identified CYL 3 misfire as well as random misfires. They also observed carbon tracking on plugs. Dealer replaced plugs and performed GDI cleaning service. About three weeks following repair same conditions reappeared rough idle and check engine light. Upon dealer inspection and use of bore scope discovered coolant intrusion in cylinder and recommended long block engine replacement. The second dealer appointment was several days after my warranty expired and mileage was 30,106 miles. Although the dealership was very supportive and understanding Ford would not provide any assistance even after I also pursued relief directly. As a result the long block engine replacement cost is $8,200. After considerable research was able to identify that ecoboost 2.3 engines as well as other small ecoboost engines all had a block defect that has since been corrected. The defect tends to permit, over time, coolant to leak into cylinders. Although a new head gasket may correct the condition, Ford normally recommends long block engine replacement as a long term fix. This condition if not attended to or if coming on suddenly will cause total engine failure. And, as failure can only occur when operating an engine failure under any driving condition is fraught with danger. To my knowledge Ford has not taken any steps to address this issue with the 2.3 liter engine built prior to about February 2020. And, at that time made an engineering change to the engine block addressing the design defect. Additionally, Ford did provide relief to owners of other smaller ecoboost engines having a similar design defect. At the present time there are several class actions suits pending for this 2.3 coolant intrusion issue. One final point should an ecoboost experience CYL or random misfires ensure bore scope is employed.
Mfg Campaign: 11661473
Recall Date: May 16, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Mustang. The contact stated while attempting to accelerate from a stop, the vehicle jerked until shifting into gear. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the CDF drum and the main control were faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Technical Service Bulletin: 25-2126 as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage 102,000.
Corrective Action:
The contact owns a 2018 Ford Mustang. The contact stated while attempting to accelerate from a stop, the vehicle jerked until shifting into gear. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the CDF drum and the main control were faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Technical Service Bulletin: 25-2126 as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage 102,000.
Additional Notes:
The contact owns a 2018 Ford Mustang. The contact stated while attempting to accelerate from a stop, the vehicle jerked until shifting into gear. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the CDF drum and the main control were faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Technical Service Bulletin: 25-2126 as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage 102,000.
Mfg Campaign: 11659987
Recall Date: May 9, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Mustang. The contact stated that while the vehicle was parked, the contact stated that the vehicle failed to shift into reverse properly, with several unknown warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 70,000.
Corrective Action:
The contact owns a 2018 Ford Mustang. The contact stated that while the vehicle was parked, the contact stated that the vehicle failed to shift into reverse properly, with several unknown warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 70,000.
Additional Notes:
The contact owns a 2018 Ford Mustang. The contact stated that while the vehicle was parked, the contact stated that the vehicle failed to shift into reverse properly, with several unknown warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 70,000.
Mfg Campaign: 11659199
Recall Date: May 6, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Backup camera fails frequently. Screen turns blue and error message of backup camera not available is displayed on the screen.
Corrective Action:
Backup camera fails frequently. Screen turns blue and error message of backup camera not available is displayed on the screen.
Additional Notes:
Backup camera fails frequently. Screen turns blue and error message of backup camera not available is displayed on the screen.
Mfg Campaign: 11657679
Recall Date: Apr 30, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Mustang. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed the vehicle with a misfire in cylinder #1, and coolant leaking into the engine. The mechanic referred the contact to the dealer. The vehicle was taken to the dealer who confirmed the diagnosis and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 49,000.
Corrective Action:
The contact owns a 2018 Ford Mustang. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed the vehicle with a misfire in cylinder #1, and coolant leaking into the engine. The mechanic referred the contact to the dealer. The vehicle was taken to the dealer who confirmed the diagnosis and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 49,000.
Additional Notes:
The contact owns a 2018 Ford Mustang. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed the vehicle with a misfire in cylinder #1, and coolant leaking into the engine. The mechanic referred the contact to the dealer. The vehicle was taken to the dealer who confirmed the diagnosis and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 49,000.
Mfg Campaign: 11656746
Recall Date: Apr 25, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Mustang. The contact stated while the vehicle was stationary, the contact attempted to warm up the vehicle; however, when the contact returned to the vehicle, the vehicle was off. The contact attempted to restart the vehicle and the check engine warning light illuminated. The contact restarted the vehicle however, the engine sounded like it was losing power with an abnormal ticking sound coming from the engine. The message to “Shift to Park” was displayed; however, the gear shifter was already in park(P). The vehicle was towed to an independent mechanic, the vehicle was diagnosed with engine failure due to a lack of engine oil. The vehicle was not repaired. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.
Corrective Action:
The contact owns a 2018 Ford Mustang. The contact stated while the vehicle was stationary, the contact attempted to warm up the vehicle; however, when the contact returned to the vehicle, the vehicle was off. The contact attempted to restart the vehicle and the check engine warning light illuminated. The contact restarted the vehicle however, the engine sounded like it was losing power with an abnormal ticking sound coming from the engine. The message to “Shift to Park” was displayed; however, the gear shifter was already in park(P). The vehicle was towed to an independent mechanic, the vehicle was diagnosed with engine failure due to a lack of engine oil. The vehicle was not repaired. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.
Additional Notes:
The contact owns a 2018 Ford Mustang. The contact stated while the vehicle was stationary, the contact attempted to warm up the vehicle; however, when the contact returned to the vehicle, the vehicle was off. The contact attempted to restart the vehicle and the check engine warning light illuminated. The contact restarted the vehicle however, the engine sounded like it was losing power with an abnormal ticking sound coming from the engine. The message to “Shift to Park” was displayed; however, the gear shifter was already in park(P). The vehicle was towed to an independent mechanic, the vehicle was diagnosed with engine failure due to a lack of engine oil. The vehicle was not repaired. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.
Mfg Campaign: 11655943
Recall Date: Apr 21, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car has issues with SYNC software and Radio Module and the display screen goes black while reverse parking or using the navigation system. Car is with the dealership and they are not able to do diagnosis as ford sync system has issues.
Corrective Action:
Car has issues with SYNC software and Radio Module and the display screen goes black while reverse parking or using the navigation system. Car is with the dealership and they are not able to do diagnosis as ford sync system has issues.
Additional Notes:
Car has issues with SYNC software and Radio Module and the display screen goes black while reverse parking or using the navigation system. Car is with the dealership and they are not able to do diagnosis as ford sync system has issues.
Mfg Campaign: 11655949
Recall Date: Apr 21, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2018 Ford Mustang Echo boost. Engine light came on code P0420 which is the Catalytic Converter and we already new this when bringing it into Ford dealership. We informed the check in Advisor the Transmission feels like it's slipping or jerks when in 2nd Geer which slows down the vehicle. Took it to Ford and was first informed the Transmission was good nothing wrong with it just need to change my Catalytic Converter because that was the code. We changed the Catalytic Converter but when driving still was experiencing the same thing we originally brought it in for which is the Jerking and slowing down upon accelaration. Took it back to Ford they re checked it and said the CDF Drum is failing and to repair it would cost $4000. I don't have $4000 and my vehicle is out of warranty because of the mileage.
Corrective Action:
2018 Ford Mustang Echo boost. Engine light came on code P0420 which is the Catalytic Converter and we already new this when bringing it into Ford dealership. We informed the check in Advisor the Transmission feels like it's slipping or jerks when in 2nd Geer which slows down the vehicle. Took it to Ford and was first informed the Transmission was good nothing wrong with it just need to change my Catalytic Converter because that was the code. We changed the Catalytic Converter but when driving still was experiencing the same thing we originally brought it in for which is the Jerking and slowing down upon accelaration. Took it back to Ford they re checked it and said the CDF Drum is failing and to repair it would cost $4000. I don't have $4000 and my vehicle is out of warranty because of the mileage.
Additional Notes:
2018 Ford Mustang Echo boost. Engine light came on code P0420 which is the Catalytic Converter and we already new this when bringing it into Ford dealership. We informed the check in Advisor the Transmission feels like it's slipping or jerks when in 2nd Geer which slows down the vehicle. Took it to Ford and was first informed the Transmission was good nothing wrong with it just need to change my Catalytic Converter because that was the code. We changed the Catalytic Converter but when driving still was experiencing the same thing we originally brought it in for which is the Jerking and slowing down upon accelaration. Took it back to Ford they re checked it and said the CDF Drum is failing and to repair it would cost $4000. I don't have $4000 and my vehicle is out of warranty because of the mileage.
Mfg Campaign: 11654673
Recall Date: Apr 15, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car jerking,Rpm needle jumps alot,feel like im going to run into someone or something, not getting gas mileage like before.
Corrective Action:
Car jerking,Rpm needle jumps alot,feel like im going to run into someone or something, not getting gas mileage like before.
Additional Notes:
Car jerking,Rpm needle jumps alot,feel like im going to run into someone or something, not getting gas mileage like before.
Mfg Campaign: 11654386
Recall Date: Apr 14, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car jerking,Rpm needle jumps alot,feel like im going to run into someone or something, not getting gas mileage like before.
Corrective Action:
Car jerking,Rpm needle jumps alot,feel like im going to run into someone or something, not getting gas mileage like before.
Additional Notes:
Car jerking,Rpm needle jumps alot,feel like im going to run into someone or something, not getting gas mileage like before.
Mfg Campaign: 11654386
Recall Date: Apr 14, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Car jerking,Rpm needle jumps alot,feel like im going to run into someone or something, not getting gas mileage like before.
Corrective Action:
Car jerking,Rpm needle jumps alot,feel like im going to run into someone or something, not getting gas mileage like before.
Additional Notes:
Car jerking,Rpm needle jumps alot,feel like im going to run into someone or something, not getting gas mileage like before.
Mfg Campaign: 11654386
Recall Date: Apr 14, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Head gasket failure from research online there seems to be a flaw in the engine block that leads to coolant leaking in between cylinder walls causing premature head gasket failure.
Corrective Action:
Head gasket failure from research online there seems to be a flaw in the engine block that leads to coolant leaking in between cylinder walls causing premature head gasket failure.
Additional Notes:
Head gasket failure from research online there seems to be a flaw in the engine block that leads to coolant leaking in between cylinder walls causing premature head gasket failure.
Mfg Campaign: 11653988
Recall Date: Apr 10, 2025
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