Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S75
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Mustang vehicles. The brake fluid level sensor may not activate the visual warning indicator when the brake fluid is low. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C35
Recall Date: Oct 27, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang vehicles. An insufficient weld on the front passenger knee air bag may result in an improper air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S07
Recall Date: Feb 16, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Mustang vehicles. The side curtain air bag inflators may have been manufactured with the incorrect amount of compressed gas, which can result in improper air bag inflation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 226, "Ejection Mitigation," and 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C37
Recall Date: Dec 16, 2021
Consumer Complaints
48 ComplaintsFord Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns 2021 Ford Mustang. The contact stated that while her husband was attempting to make a right turn, the vehicle stalled. The vehicle was turned off however, while attempting to restart the vehicle the vehicle failed to respond as needed. No warning light was illuminated. A dealer was contacted. The vehicle was towed to a dealer where it was diagnosed and determined that the fuel pump and battery needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 4,855.
Corrective Action:
The contact owns 2021 Ford Mustang. The contact stated that while her husband was attempting to make a right turn, the vehicle stalled. The vehicle was turned off however, while attempting to restart the vehicle the vehicle failed to respond as needed. No warning light was illuminated. A dealer was contacted. The vehicle was towed to a dealer where it was diagnosed and determined that the fuel pump and battery needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 4,855.
Additional Notes:
The contact owns 2021 Ford Mustang. The contact stated that while her husband was attempting to make a right turn, the vehicle stalled. The vehicle was turned off however, while attempting to restart the vehicle the vehicle failed to respond as needed. No warning light was illuminated. A dealer was contacted. The vehicle was towed to a dealer where it was diagnosed and determined that the fuel pump and battery needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 4,855.
Mfg Campaign: 11676728
Recall Date: Jul 28, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Ford Mustang. The contact received notification of NHTSA Campaign Number:25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after storing the vehicle in storage for the winter and connecting a battery retainer, the check engine warning light temporarily illuminated for one day. The dealer was contacted and was unsure when parts would be available. The contact called another dealer, Evansville Ford (428 N Union Rd, Evansville, WI 53536); who was unable to confirm when parts would be available. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Ford Mustang. The contact received notification of NHTSA Campaign Number:25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after storing the vehicle in storage for the winter and connecting a battery retainer, the check engine warning light temporarily illuminated for one day. The dealer was contacted and was unsure when parts would be available. The contact called another dealer, Evansville Ford (428 N Union Rd, Evansville, WI 53536); who was unable to confirm when parts would be available. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Ford Mustang. The contact received notification of NHTSA Campaign Number:25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after storing the vehicle in storage for the winter and connecting a battery retainer, the check engine warning light temporarily illuminated for one day. The dealer was contacted and was unsure when parts would be available. The contact called another dealer, Evansville Ford (428 N Union Rd, Evansville, WI 53536); who was unable to confirm when parts would be available. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000. VIN tool confirms parts not available.
Mfg Campaign: 11675387
Recall Date: Jul 22, 2025
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Ford Mustang. The contact received notification of NHTSA Campaign Number:25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after storing the vehicle in storage for the winter and connecting a battery retainer, the check engine warning light temporarily illuminated for one day. The dealer was contacted and was unsure when parts would be available. The contact called another dealer, Evansville Ford (428 N Union Rd, Evansville, WI 53536); who was unable to confirm when parts would be available. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Ford Mustang. The contact received notification of NHTSA Campaign Number:25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after storing the vehicle in storage for the winter and connecting a battery retainer, the check engine warning light temporarily illuminated for one day. The dealer was contacted and was unsure when parts would be available. The contact called another dealer, Evansville Ford (428 N Union Rd, Evansville, WI 53536); who was unable to confirm when parts would be available. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Ford Mustang. The contact received notification of NHTSA Campaign Number:25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after storing the vehicle in storage for the winter and connecting a battery retainer, the check engine warning light temporarily illuminated for one day. The dealer was contacted and was unsure when parts would be available. The contact called another dealer, Evansville Ford (428 N Union Rd, Evansville, WI 53536); who was unable to confirm when parts would be available. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000. VIN tool confirms parts not available.
Mfg Campaign: 11675387
Recall Date: Jul 22, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle stalled while pulling into traffic from apartment driveway.
Corrective Action:
Vehicle stalled while pulling into traffic from apartment driveway.
Additional Notes:
Vehicle stalled while pulling into traffic from apartment driveway.
Mfg Campaign: 11672643
Recall Date: Jul 11, 2025
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2021 Ford Mustang. The contact stated that while reversing, the rearview camera image was distorted and black intermittently. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that rearview camera needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 25V315000(Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 53,291.
Corrective Action:
The contact owns a 2021 Ford Mustang. The contact stated that while reversing, the rearview camera image was distorted and black intermittently. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that rearview camera needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 25V315000(Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 53,291.
Additional Notes:
The contact owns a 2021 Ford Mustang. The contact stated that while reversing, the rearview camera image was distorted and black intermittently. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that rearview camera needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 25V315000(Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 53,291.
Mfg Campaign: 11672751
Recall Date: Jul 11, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My 2021 Ford Mustang EcoBoost is currently experiencing an ongoing issue with the EVAP purge valve, a critical emissions component. The vehicle suffers from stuttering, rough idle, and a check engine light, especially immediately after refueling, where the engine has stalled multiple times—posing a serious safety risk during traffic re-entry and acceleration.The purge valve has not been replaced, and the issue remains unresolved. I contacted Ford Customer Relations and three separate Ford dealerships, all of which refused to service the vehicle under warranty, despite the fact that it is still covered under the federal emissions warranty (8 years/80,000 miles) and the powertrain warranty.This refusal contradicts federal warranty guidelines, as the purge valve is clearly part of the evaporative emissions control system. The failure disrupts vapor flow and fuel trim stability, leading to erratic engine behavior and emissions system malfunction.I previously owned another Ford Mustang EcoBoost while living in a different part of the state, and that vehicle experienced the exact same purge valve issue, including stalling after refueling and triggering the check engine light. This recurring failure across multiple vehicles suggests a design flaw or supplier defect that Ford has failed to address.There are hundreds of documented complaints and videos online, including on YouTube and Mustang forums, showing other owners experiencing the same purge valve failure and warranty denial. This suggests a systemic issue that Ford is aware of but continues to ignore.I believe this issue warrants investigation for warranty non-compliance, emissions system reliability, and potential recall consideration due to the safety and environmental risks involved.
Corrective Action:
My 2021 Ford Mustang EcoBoost is currently experiencing an ongoing issue with the EVAP purge valve, a critical emissions component. The vehicle suffers from stuttering, rough idle, and a check engine light, especially immediately after refueling, where the engine has stalled multiple times—posing a serious safety risk during traffic re-entry and acceleration.The purge valve has not been replaced, and the issue remains unresolved. I contacted Ford Customer Relations and three separate Ford dealerships, all of which refused to service the vehicle under warranty, despite the fact that it is still covered under the federal emissions warranty (8 years/80,000 miles) and the powertrain warranty.This refusal contradicts federal warranty guidelines, as the purge valve is clearly part of the evaporative emissions control system. The failure disrupts vapor flow and fuel trim stability, leading to erratic engine behavior and emissions system malfunction.I previously owned another Ford Mustang EcoBoost while living in a different part of the state, and that vehicle experienced the exact same purge valve issue, including stalling after refueling and triggering the check engine light. This recurring failure across multiple vehicles suggests a design flaw or supplier defect that Ford has failed to address.There are hundreds of documented complaints and videos online, including on YouTube and Mustang forums, showing other owners experiencing the same purge valve failure and warranty denial. This suggests a systemic issue that Ford is aware of but continues to ignore.I believe this issue warrants investigation for warranty non-compliance, emissions system reliability, and potential recall consideration due to the safety and environmental risks involved.
Additional Notes:
My 2021 Ford Mustang EcoBoost is currently experiencing an ongoing issue with the EVAP purge valve, a critical emissions component. The vehicle suffers from stuttering, rough idle, and a check engine light, especially immediately after refueling, where the engine has stalled multiple times—posing a serious safety risk during traffic re-entry and acceleration.The purge valve has not been replaced, and the issue remains unresolved. I contacted Ford Customer Relations and three separate Ford dealerships, all of which refused to service the vehicle under warranty, despite the fact that it is still covered under the federal emissions warranty (8 years/80,000 miles) and the powertrain warranty.This refusal contradicts federal warranty guidelines, as the purge valve is clearly part of the evaporative emissions control system. The failure disrupts vapor flow and fuel trim stability, leading to erratic engine behavior and emissions system malfunction.I previously owned another Ford Mustang EcoBoost while living in a different part of the state, and that vehicle experienced the exact same purge valve issue, including stalling after refueling and triggering the check engine light. This recurring failure across multiple vehicles suggests a design flaw or supplier defect that Ford has failed to address.There are hundreds of documented complaints and videos online, including on YouTube and Mustang forums, showing other owners experiencing the same purge valve failure and warranty denial. This suggests a systemic issue that Ford is aware of but continues to ignore.I believe this issue warrants investigation for warranty non-compliance, emissions system reliability, and potential recall consideration due to the safety and environmental risks involved.
Mfg Campaign: 11672874
Recall Date: Jul 11, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My 2021 Ford Mustang EcoBoost is currently experiencing an ongoing issue with the EVAP purge valve, a critical emissions component. The vehicle suffers from stuttering, rough idle, and a check engine light, especially immediately after refueling, where the engine has stalled multiple times—posing a serious safety risk during traffic re-entry and acceleration.The purge valve has not been replaced, and the issue remains unresolved. I contacted Ford Customer Relations and three separate Ford dealerships, all of which refused to service the vehicle under warranty, despite the fact that it is still covered under the federal emissions warranty (8 years/80,000 miles) and the powertrain warranty.This refusal contradicts federal warranty guidelines, as the purge valve is clearly part of the evaporative emissions control system. The failure disrupts vapor flow and fuel trim stability, leading to erratic engine behavior and emissions system malfunction.I previously owned another Ford Mustang EcoBoost while living in a different part of the state, and that vehicle experienced the exact same purge valve issue, including stalling after refueling and triggering the check engine light. This recurring failure across multiple vehicles suggests a design flaw or supplier defect that Ford has failed to address.There are hundreds of documented complaints and videos online, including on YouTube and Mustang forums, showing other owners experiencing the same purge valve failure and warranty denial. This suggests a systemic issue that Ford is aware of but continues to ignore.I believe this issue warrants investigation for warranty non-compliance, emissions system reliability, and potential recall consideration due to the safety and environmental risks involved.
Corrective Action:
My 2021 Ford Mustang EcoBoost is currently experiencing an ongoing issue with the EVAP purge valve, a critical emissions component. The vehicle suffers from stuttering, rough idle, and a check engine light, especially immediately after refueling, where the engine has stalled multiple times—posing a serious safety risk during traffic re-entry and acceleration.The purge valve has not been replaced, and the issue remains unresolved. I contacted Ford Customer Relations and three separate Ford dealerships, all of which refused to service the vehicle under warranty, despite the fact that it is still covered under the federal emissions warranty (8 years/80,000 miles) and the powertrain warranty.This refusal contradicts federal warranty guidelines, as the purge valve is clearly part of the evaporative emissions control system. The failure disrupts vapor flow and fuel trim stability, leading to erratic engine behavior and emissions system malfunction.I previously owned another Ford Mustang EcoBoost while living in a different part of the state, and that vehicle experienced the exact same purge valve issue, including stalling after refueling and triggering the check engine light. This recurring failure across multiple vehicles suggests a design flaw or supplier defect that Ford has failed to address.There are hundreds of documented complaints and videos online, including on YouTube and Mustang forums, showing other owners experiencing the same purge valve failure and warranty denial. This suggests a systemic issue that Ford is aware of but continues to ignore.I believe this issue warrants investigation for warranty non-compliance, emissions system reliability, and potential recall consideration due to the safety and environmental risks involved.
Additional Notes:
My 2021 Ford Mustang EcoBoost is currently experiencing an ongoing issue with the EVAP purge valve, a critical emissions component. The vehicle suffers from stuttering, rough idle, and a check engine light, especially immediately after refueling, where the engine has stalled multiple times—posing a serious safety risk during traffic re-entry and acceleration.The purge valve has not been replaced, and the issue remains unresolved. I contacted Ford Customer Relations and three separate Ford dealerships, all of which refused to service the vehicle under warranty, despite the fact that it is still covered under the federal emissions warranty (8 years/80,000 miles) and the powertrain warranty.This refusal contradicts federal warranty guidelines, as the purge valve is clearly part of the evaporative emissions control system. The failure disrupts vapor flow and fuel trim stability, leading to erratic engine behavior and emissions system malfunction.I previously owned another Ford Mustang EcoBoost while living in a different part of the state, and that vehicle experienced the exact same purge valve issue, including stalling after refueling and triggering the check engine light. This recurring failure across multiple vehicles suggests a design flaw or supplier defect that Ford has failed to address.There are hundreds of documented complaints and videos online, including on YouTube and Mustang forums, showing other owners experiencing the same purge valve failure and warranty denial. This suggests a systemic issue that Ford is aware of but continues to ignore.I believe this issue warrants investigation for warranty non-compliance, emissions system reliability, and potential recall consideration due to the safety and environmental risks involved.
Mfg Campaign: 11672874
Recall Date: Jul 11, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Reverse camera stopped working.
Corrective Action:
Reverse camera stopped working.
Additional Notes:
Reverse camera stopped working.
Mfg Campaign: 11662978
Recall Date: May 24, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving my 10R80 automatic transmission shifted into neutral even though the shifter was positioned in drive. I was unable to accelerate and was forced to pull over on the side of the road to prevent an accident from occurring. I placed the shifter into park and turned the car off. I then started the vehicle back up and began driving. The transmission continuously shifted rough while driving my destination.
Corrective Action:
While driving my 10R80 automatic transmission shifted into neutral even though the shifter was positioned in drive. I was unable to accelerate and was forced to pull over on the side of the road to prevent an accident from occurring. I placed the shifter into park and turned the car off. I then started the vehicle back up and began driving. The transmission continuously shifted rough while driving my destination.
Additional Notes:
While driving my 10R80 automatic transmission shifted into neutral even though the shifter was positioned in drive. I was unable to accelerate and was forced to pull over on the side of the road to prevent an accident from occurring. I placed the shifter into park and turned the car off. I then started the vehicle back up and began driving. The transmission continuously shifted rough while driving my destination.
Mfg Campaign: 11650202
Recall Date: Mar 24, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle has serious transmission problem, jerking on upshifting, downshifting, banging when changing gears - any speed, skipping gears, slipping while shifting, making grinding sounds, whining sounds when shifting gears, clunking sounds while shifting from park to drive, reverse, neutral. Vehicle have no power, hardly moves.
Corrective Action:
Vehicle has serious transmission problem, jerking on upshifting, downshifting, banging when changing gears - any speed, skipping gears, slipping while shifting, making grinding sounds, whining sounds when shifting gears, clunking sounds while shifting from park to drive, reverse, neutral. Vehicle have no power, hardly moves.
Additional Notes:
Vehicle has serious transmission problem, jerking on upshifting, downshifting, banging when changing gears - any speed, skipping gears, slipping while shifting, making grinding sounds, whining sounds when shifting gears, clunking sounds while shifting from park to drive, reverse, neutral. Vehicle have no power, hardly moves.
Mfg Campaign: 11648410
Recall Date: Mar 14, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Vehicle engine is noisy with grinding sounds coming from lower side of engine, can be heard at idle speeds plus popping, ticking. Engine has no power, smells like raw fuel. Engine internal problems exist at 46,000 miles. Vehicle feels like will stall any minute. Ford engine V8 GT Fastback, Ford Mustang. Engine internal parts grinding, popping and ticking sounds from engine while running. Under warranty but dealer is not honoring warranty. Nielsen Ford, Morristown, NJ.
Corrective Action:
Vehicle engine is noisy with grinding sounds coming from lower side of engine, can be heard at idle speeds plus popping, ticking. Engine has no power, smells like raw fuel. Engine internal problems exist at 46,000 miles. Vehicle feels like will stall any minute. Ford engine V8 GT Fastback, Ford Mustang. Engine internal parts grinding, popping and ticking sounds from engine while running. Under warranty but dealer is not honoring warranty. Nielsen Ford, Morristown, NJ.
Additional Notes:
Vehicle engine is noisy with grinding sounds coming from lower side of engine, can be heard at idle speeds plus popping, ticking. Engine has no power, smells like raw fuel. Engine internal problems exist at 46,000 miles. Vehicle feels like will stall any minute. Ford engine V8 GT Fastback, Ford Mustang. Engine internal parts grinding, popping and ticking sounds from engine while running. Under warranty but dealer is not honoring warranty. Nielsen Ford, Morristown, NJ.
Mfg Campaign: 11648411
Recall Date: Mar 14, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Purge valve has gone out multiple times, replaced multiple times. Very bad randomly occurring idle
Corrective Action:
Purge valve has gone out multiple times, replaced multiple times. Very bad randomly occurring idle
Additional Notes:
Purge valve has gone out multiple times, replaced multiple times. Very bad randomly occurring idle
Mfg Campaign: 11637519
Recall Date: Jan 21, 2025
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2021 Ford Mustang. The contact stated while driving at an undisclosed speed, there was a popping sound coming from the front driver's and passenger's side wheel wells. The contact stated that the failure had occurred while making a turn or while reversing. The vehicle was taken to a second dealer where it was diagnosed with failed front strut seats. The contact was informed that the strut seats needed to be replaced. The vehicle was repaired. In addition, the contact stated that the failure had started shortly after the vehicle was purchased. The vehicle was taken back to the dealer; however, the failure was not duplicated. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 5,130.
Corrective Action:
The contact owns a 2021 Ford Mustang. The contact stated while driving at an undisclosed speed, there was a popping sound coming from the front driver's and passenger's side wheel wells. The contact stated that the failure had occurred while making a turn or while reversing. The vehicle was taken to a second dealer where it was diagnosed with failed front strut seats. The contact was informed that the strut seats needed to be replaced. The vehicle was repaired. In addition, the contact stated that the failure had started shortly after the vehicle was purchased. The vehicle was taken back to the dealer; however, the failure was not duplicated. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 5,130.
Additional Notes:
The contact owns a 2021 Ford Mustang. The contact stated while driving at an undisclosed speed, there was a popping sound coming from the front driver's and passenger's side wheel wells. The contact stated that the failure had occurred while making a turn or while reversing. The vehicle was taken to a second dealer where it was diagnosed with failed front strut seats. The contact was informed that the strut seats needed to be replaced. The vehicle was repaired. In addition, the contact stated that the failure had started shortly after the vehicle was purchased. The vehicle was taken back to the dealer; however, the failure was not duplicated. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 5,130.
Mfg Campaign: 11636354
Recall Date: Jan 16, 2025
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
Light keeps coming up for restraint warning for airbags not working properly
Corrective Action:
Light keeps coming up for restraint warning for airbags not working properly
Additional Notes:
Light keeps coming up for restraint warning for airbags not working properly
Mfg Campaign: 11635052
Recall Date: Jan 9, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
At idle the engine idles roughly and rotates randomly at speeds from 300 to 900 RPM. When starting from a stop such as a traffic light or when pulling onto a roadway hesitation is often noted and on several occasions this has resulted in near accidents as the vehicle won't proceed as required to move through an intersection.
Corrective Action:
At idle the engine idles roughly and rotates randomly at speeds from 300 to 900 RPM. When starting from a stop such as a traffic light or when pulling onto a roadway hesitation is often noted and on several occasions this has resulted in near accidents as the vehicle won't proceed as required to move through an intersection.
Additional Notes:
At idle the engine idles roughly and rotates randomly at speeds from 300 to 900 RPM. When starting from a stop such as a traffic light or when pulling onto a roadway hesitation is often noted and on several occasions this has resulted in near accidents as the vehicle won't proceed as required to move through an intersection.
Mfg Campaign: 11620825
Recall Date: Oct 19, 2024
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
I had to put 3 sets of tires on my car by 50,000 miles. The Ford company told me to go to an alignment specialist because without putting some sort of aftermarket part on my car they can't properly align it and they are tired of fooling with it. I had taken my car for a regular 25,000 mile service, and my tires were so bad that the Ford company would not allow me to leave without rotating the tires. They told me that new tires are soft and not good quality really, they are for selling the car so they are soft rubber. They also told me i had to drive fast because its a muscle car and it would squatt upon going fast making the tires contact the road more even. After getting new, more premium tires and driving another 25,000 miles and the same thing happened at my 50,000 mile service, I started investigating and other year models have this same problem (years 15-23). I am in a situation where I have to put aftermarket parts on my car and potentially void my warranties and pay out of my own pocket. I have had an alignment 4 times and they say it is within specs but at the same time they say I do not have any camber adjustment left to prevent this problem. Ford makes an adjustable cam plate that is 410$ and another 480$ labor plus tax is almost a thousand dollars. Plus another realignment. This is not fair for a new car. I had to research myself and it was most definitely a safety concern. If I hadn't went right on time, I could have had a blow out. My tires have been properly rotated, and not driven in some bad way. It is also an environmental problem because I am throwing away perfectly good tires that are worn thru on the insides
Corrective Action:
I had to put 3 sets of tires on my car by 50,000 miles. The Ford company told me to go to an alignment specialist because without putting some sort of aftermarket part on my car they can't properly align it and they are tired of fooling with it. I had taken my car for a regular 25,000 mile service, and my tires were so bad that the Ford company would not allow me to leave without rotating the tires. They told me that new tires are soft and not good quality really, they are for selling the car so they are soft rubber. They also told me i had to drive fast because its a muscle car and it would squatt upon going fast making the tires contact the road more even. After getting new, more premium tires and driving another 25,000 miles and the same thing happened at my 50,000 mile service, I started investigating and other year models have this same problem (years 15-23). I am in a situation where I have to put aftermarket parts on my car and potentially void my warranties and pay out of my own pocket. I have had an alignment 4 times and they say it is within specs but at the same time they say I do not have any camber adjustment left to prevent this problem. Ford makes an adjustable cam plate that is 410$ and another 480$ labor plus tax is almost a thousand dollars. Plus another realignment. This is not fair for a new car. I had to research myself and it was most definitely a safety concern. If I hadn't went right on time, I could have had a blow out. My tires have been properly rotated, and not driven in some bad way. It is also an environmental problem because I am throwing away perfectly good tires that are worn thru on the insides
Additional Notes:
I had to put 3 sets of tires on my car by 50,000 miles. The Ford company told me to go to an alignment specialist because without putting some sort of aftermarket part on my car they can't properly align it and they are tired of fooling with it. I had taken my car for a regular 25,000 mile service, and my tires were so bad that the Ford company would not allow me to leave without rotating the tires. They told me that new tires are soft and not good quality really, they are for selling the car so they are soft rubber. They also told me i had to drive fast because its a muscle car and it would squatt upon going fast making the tires contact the road more even. After getting new, more premium tires and driving another 25,000 miles and the same thing happened at my 50,000 mile service, I started investigating and other year models have this same problem (years 15-23). I am in a situation where I have to put aftermarket parts on my car and potentially void my warranties and pay out of my own pocket. I have had an alignment 4 times and they say it is within specs but at the same time they say I do not have any camber adjustment left to prevent this problem. Ford makes an adjustable cam plate that is 410$ and another 480$ labor plus tax is almost a thousand dollars. Plus another realignment. This is not fair for a new car. I had to research myself and it was most definitely a safety concern. If I hadn't went right on time, I could have had a blow out. My tires have been properly rotated, and not driven in some bad way. It is also an environmental problem because I am throwing away perfectly good tires that are worn thru on the insides
Mfg Campaign: 11616555
Recall Date: Sep 26, 2024
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
After owning the car for 3 years and putting a little under 50K miles on the vehicle, I have had to change my tires twice now because the inner tread would go bald after 20k miles or so. I had to alignment checked and the dealership said it was within spec. I have kept up with the tire rotations as well and the suspension and shocks are working as well. I believe the problem is that the camber/toe in and toe out specs are too wide that it allows for the tires to wear unevenly.
Corrective Action:
After owning the car for 3 years and putting a little under 50K miles on the vehicle, I have had to change my tires twice now because the inner tread would go bald after 20k miles or so. I had to alignment checked and the dealership said it was within spec. I have kept up with the tire rotations as well and the suspension and shocks are working as well. I believe the problem is that the camber/toe in and toe out specs are too wide that it allows for the tires to wear unevenly.
Additional Notes:
After owning the car for 3 years and putting a little under 50K miles on the vehicle, I have had to change my tires twice now because the inner tread would go bald after 20k miles or so. I had to alignment checked and the dealership said it was within spec. I have kept up with the tire rotations as well and the suspension and shocks are working as well. I believe the problem is that the camber/toe in and toe out specs are too wide that it allows for the tires to wear unevenly.
Mfg Campaign: 11610255
Recall Date: Aug 22, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owned a 2021 Ford Mustang. The contact stated that while driving at highway speeds, the steering wheel independently veered in the right direction causing the contact to crash into a barrier without warning. The air bags deployed upon impact. The contact sought medical attention and was treated for lacerations and bruising to the left eye. A CT scan was also performed which ruled out any further injuries. A police report was not filed. The vehicle was towed from the scene to a local dealer where it was deemed a total loss. The manufacturer was notified of the failure and was informed that there were no recalls on the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 24E055000(Steering) which was linked to the failure. The failure mileage was 5,800.
Corrective Action:
The contact owned a 2021 Ford Mustang. The contact stated that while driving at highway speeds, the steering wheel independently veered in the right direction causing the contact to crash into a barrier without warning. The air bags deployed upon impact. The contact sought medical attention and was treated for lacerations and bruising to the left eye. A CT scan was also performed which ruled out any further injuries. A police report was not filed. The vehicle was towed from the scene to a local dealer where it was deemed a total loss. The manufacturer was notified of the failure and was informed that there were no recalls on the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 24E055000(Steering) which was linked to the failure. The failure mileage was 5,800.
Additional Notes:
The contact owned a 2021 Ford Mustang. The contact stated that while driving at highway speeds, the steering wheel independently veered in the right direction causing the contact to crash into a barrier without warning. The air bags deployed upon impact. The contact sought medical attention and was treated for lacerations and bruising to the left eye. A CT scan was also performed which ruled out any further injuries. A police report was not filed. The vehicle was towed from the scene to a local dealer where it was deemed a total loss. The manufacturer was notified of the failure and was informed that there were no recalls on the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 24E055000(Steering) which was linked to the failure. The failure mileage was 5,800.
Mfg Campaign: 11602670
Recall Date: Jul 16, 2024
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Ford Mustang. The contact stated while starting the vehicle, the air bag warning light illuminated. The contact stated that the onboard App diagnosed the vehicle and related the failure with the air bags knee bolster. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact related the failure to NHTSA Campaign Number: 22V083000 (Air Bags). The manufacturer was contacted and confirmed that the vehicle was not included in the recall. The failure mileage was approximately 5,000.
Corrective Action:
The contact owns a 2021 Ford Mustang. The contact stated while starting the vehicle, the air bag warning light illuminated. The contact stated that the onboard App diagnosed the vehicle and related the failure with the air bags knee bolster. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact related the failure to NHTSA Campaign Number: 22V083000 (Air Bags). The manufacturer was contacted and confirmed that the vehicle was not included in the recall. The failure mileage was approximately 5,000.
Additional Notes:
The contact owns a 2021 Ford Mustang. The contact stated while starting the vehicle, the air bag warning light illuminated. The contact stated that the onboard App diagnosed the vehicle and related the failure with the air bags knee bolster. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact related the failure to NHTSA Campaign Number: 22V083000 (Air Bags). The manufacturer was contacted and confirmed that the vehicle was not included in the recall. The failure mileage was approximately 5,000.
Mfg Campaign: 11590389
Recall Date: May 23, 2024
Ford Motor Company
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2021 Ford Mustang. The contact stated that while the vehicle was parked while closing the convertible top, the driver’s side rear window failed to close. No warning light was illuminated. The contact stated that the failure had occurred to the rear passenger’s side window when the vehicle was first purchased and was repaired under warranty. The vehicle was taken to the dealer where it was diagnosed with a defective driver’s side rear window power motor. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,800.
Corrective Action:
The contact owns a 2021 Ford Mustang. The contact stated that while the vehicle was parked while closing the convertible top, the driver’s side rear window failed to close. No warning light was illuminated. The contact stated that the failure had occurred to the rear passenger’s side window when the vehicle was first purchased and was repaired under warranty. The vehicle was taken to the dealer where it was diagnosed with a defective driver’s side rear window power motor. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,800.
Additional Notes:
The contact owns a 2021 Ford Mustang. The contact stated that while the vehicle was parked while closing the convertible top, the driver’s side rear window failed to close. No warning light was illuminated. The contact stated that the failure had occurred to the rear passenger’s side window when the vehicle was first purchased and was repaired under warranty. The vehicle was taken to the dealer where it was diagnosed with a defective driver’s side rear window power motor. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,800.
Mfg Campaign: 11586633
Recall Date: May 2, 2024
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