Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S49
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2024 Mustang vehicles. The Instrument Panel Cluster (IPC) may not illuminate at startup or while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C35
Recall Date: Oct 25, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023 Lincoln Corsair, 2023-2024 Escape, 2024 Mustang, and 2025 Explorer vehicles. The fuel injectors may have been assembled without O-ring support discs, which can result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24S54
Recall Date: Aug 23, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2024 Mustang vehicles. The rear suspension knuckles may have a casting defect that causes them to fail, which can result in a loss of vehicle handling and steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S49
Recall Date: Aug 9, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2024 Mustang vehicles. The brake fluid level sensor may not be properly configured after a Body Control Module (BCM) service update, resulting in a constantly illuminated brake fluid level warning light that can conceal a low brake fluid condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S43
Recall Date: Jun 28, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2024 Mustang vehicles. The clutch pressure line may be improperly secured and contact hot exhaust components, which can result in melting of the clutch pressure line and cause a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S36
Recall Date: Jun 3, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2024 Mustang vehicles equipped with 2.3L engines. The low-pressure fuel supply line may be damaged or cut, which can result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S19
Recall Date: Mar 22, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2024 Mustang vehicles. The brake pedal assembly may have been manufactured incorrectly, which can result in a loose brake pedal.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S61
Recall Date: Nov 28, 2023
Consumer Complaints
77 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The shift knob in this car has an issue where the silver ABS plastic piece with the gear numbers and the shift pattern detaches from the rest of the shift knob. This issue has been confirmed and repaired by a Ford dealer twice already in the 9 months I have owned the car. The first time this issue occurred, the silver piece was loose. Before it completely detached, I was able to get it repaired at a Ford dealer. The issue was confirmed by the dealer in the receipt they gave me: "Verified customer concern, shifter knob loose, the aluminum to the leather, replaced shifter knob. No other concerns at this time." The second time this issue occurred, the silver piece suddenly detached when shifting gears during normal city driving. When this happened, the silver piece flew off the shift knob and fell into a gap next to the passenger seat. I was able to get it repaired at a Ford dealer again. They again confirmed the issue on the service receipt: "Verified customer concern, Replaced gear shifter knob". This is a safety issue since it is hard to tell what gear I am shifting into if the plastic piece with the shift patterns breaks off. Once the piece breaks off, it is not easy to grip the shift knob normally, requiring the driver contort their arm in a different direction to grip the shift knob, making it harder and slower to shift. As someone who is experienced with the car, I can get around these issues. However, if someone who just started driving this car experiences this issue, they may not be able to shift gears or shift into reverse, since they may not be familiar with the shift pattern. During the second occurrence of the issue, it caused a lot of confusion and momentarily reduced my attention to the road and the surroundings as I was shocked by the shift knob suddenly breaking and the piece flying off. I attached pictures of the second occurrence of the issue and receipts from the two service visits to a Ford dealer.
Corrective Action:
The shift knob in this car has an issue where the silver ABS plastic piece with the gear numbers and the shift pattern detaches from the rest of the shift knob. This issue has been confirmed and repaired by a Ford dealer twice already in the 9 months I have owned the car. The first time this issue occurred, the silver piece was loose. Before it completely detached, I was able to get it repaired at a Ford dealer. The issue was confirmed by the dealer in the receipt they gave me: "Verified customer concern, shifter knob loose, the aluminum to the leather, replaced shifter knob. No other concerns at this time." The second time this issue occurred, the silver piece suddenly detached when shifting gears during normal city driving. When this happened, the silver piece flew off the shift knob and fell into a gap next to the passenger seat. I was able to get it repaired at a Ford dealer again. They again confirmed the issue on the service receipt: "Verified customer concern, Replaced gear shifter knob". This is a safety issue since it is hard to tell what gear I am shifting into if the plastic piece with the shift patterns breaks off. Once the piece breaks off, it is not easy to grip the shift knob normally, requiring the driver contort their arm in a different direction to grip the shift knob, making it harder and slower to shift. As someone who is experienced with the car, I can get around these issues. However, if someone who just started driving this car experiences this issue, they may not be able to shift gears or shift into reverse, since they may not be familiar with the shift pattern. During the second occurrence of the issue, it caused a lot of confusion and momentarily reduced my attention to the road and the surroundings as I was shocked by the shift knob suddenly breaking and the piece flying off. I attached pictures of the second occurrence of the issue and receipts from the two service visits to a Ford dealer.
Additional Notes:
The shift knob in this car has an issue where the silver ABS plastic piece with the gear numbers and the shift pattern detaches from the rest of the shift knob. This issue has been confirmed and repaired by a Ford dealer twice already in the 9 months I have owned the car. The first time this issue occurred, the silver piece was loose. Before it completely detached, I was able to get it repaired at a Ford dealer. The issue was confirmed by the dealer in the receipt they gave me: "Verified customer concern, shifter knob loose, the aluminum to the leather, replaced shifter knob. No other concerns at this time." The second time this issue occurred, the silver piece suddenly detached when shifting gears during normal city driving. When this happened, the silver piece flew off the shift knob and fell into a gap next to the passenger seat. I was able to get it repaired at a Ford dealer again. They again confirmed the issue on the service receipt: "Verified customer concern, Replaced gear shifter knob". This is a safety issue since it is hard to tell what gear I am shifting into if the plastic piece with the shift patterns breaks off. Once the piece breaks off, it is not easy to grip the shift knob normally, requiring the driver contort their arm in a different direction to grip the shift knob, making it harder and slower to shift. As someone who is experienced with the car, I can get around these issues. However, if someone who just started driving this car experiences this issue, they may not be able to shift gears or shift into reverse, since they may not be familiar with the shift pattern. During the second occurrence of the issue, it caused a lot of confusion and momentarily reduced my attention to the road and the surroundings as I was shocked by the shift knob suddenly breaking and the piece flying off. I attached pictures of the second occurrence of the issue and receipts from the two service visits to a Ford dealer.
Mfg Campaign: 11677673
Recall Date: Jul 31, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Condensing Core failed at 16k miles, 2024 new Ecoboost mustang. Been in the shop 3 weeks with no help.
Corrective Action:
Condensing Core failed at 16k miles, 2024 new Ecoboost mustang. Been in the shop 3 weeks with no help.
Additional Notes:
Condensing Core failed at 16k miles, 2024 new Ecoboost mustang. Been in the shop 3 weeks with no help.
Mfg Campaign: 11677150
Recall Date: Jul 30, 2025
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
The curtain airbags deployed without any collision or impact. This suggests a failure of the airbag sensors. The vehicle and all components, including the deployed airbags and related sensors, are available for inspection upon request. The sudden airbag deployment created a significant safety hazard. If this had occurred while driving at higher speeds, it could have caused me to lose control of the vehicle. The force of the deployment itself poses a risk of injury and can cause burns, bruises, or hearing damage. Myself and the passenger experienced these injuries. Other drivers could have been endangered if my vehicle reacted unexpectedly due to the deployment. The manufacturer inspected the EDR system which claimed that there was collision. There was no collision and no physical damage on the vehicle to suggest otherwise. This suggests a fault with the EDR system, sensors, and safety components of the vehicle. The vehicle is currently under inspection by insurance representatives. A few months into initially driving my vehicle, a warning lamp stating "RESTRAINT INDICATOR LAMP FAULT" was appearing. In March, there was dent and paint damage on the vehicle caused by a driveway gate, unrelated to the recent airbag deployment. These damages and warning lamp were fixed by an insurance certified shop. A report from this repair shop will be provided upon request. It cannot be attached below due to significant file size. There were no indication or warnings suggesting further fault with the airbags or any other safety restraint from March to the July, when the incident occurred.
Corrective Action:
The curtain airbags deployed without any collision or impact. This suggests a failure of the airbag sensors. The vehicle and all components, including the deployed airbags and related sensors, are available for inspection upon request. The sudden airbag deployment created a significant safety hazard. If this had occurred while driving at higher speeds, it could have caused me to lose control of the vehicle. The force of the deployment itself poses a risk of injury and can cause burns, bruises, or hearing damage. Myself and the passenger experienced these injuries. Other drivers could have been endangered if my vehicle reacted unexpectedly due to the deployment. The manufacturer inspected the EDR system which claimed that there was collision. There was no collision and no physical damage on the vehicle to suggest otherwise. This suggests a fault with the EDR system, sensors, and safety components of the vehicle. The vehicle is currently under inspection by insurance representatives. A few months into initially driving my vehicle, a warning lamp stating "RESTRAINT INDICATOR LAMP FAULT" was appearing. In March, there was dent and paint damage on the vehicle caused by a driveway gate, unrelated to the recent airbag deployment. These damages and warning lamp were fixed by an insurance certified shop. A report from this repair shop will be provided upon request. It cannot be attached below due to significant file size. There were no indication or warnings suggesting further fault with the airbags or any other safety restraint from March to the July, when the incident occurred.
Additional Notes:
The curtain airbags deployed without any collision or impact. This suggests a failure of the airbag sensors. The vehicle and all components, including the deployed airbags and related sensors, are available for inspection upon request. The sudden airbag deployment created a significant safety hazard. If this had occurred while driving at higher speeds, it could have caused me to lose control of the vehicle. The force of the deployment itself poses a risk of injury and can cause burns, bruises, or hearing damage. Myself and the passenger experienced these injuries. Other drivers could have been endangered if my vehicle reacted unexpectedly due to the deployment. The manufacturer inspected the EDR system which claimed that there was collision. There was no collision and no physical damage on the vehicle to suggest otherwise. This suggests a fault with the EDR system, sensors, and safety components of the vehicle. The vehicle is currently under inspection by insurance representatives. A few months into initially driving my vehicle, a warning lamp stating "RESTRAINT INDICATOR LAMP FAULT" was appearing. In March, there was dent and paint damage on the vehicle caused by a driveway gate, unrelated to the recent airbag deployment. These damages and warning lamp were fixed by an insurance certified shop. A report from this repair shop will be provided upon request. It cannot be attached below due to significant file size. There were no indication or warnings suggesting further fault with the airbags or any other safety restraint from March to the July, when the incident occurred.
Mfg Campaign: 11676041
Recall Date: Jul 24, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The curtain airbags deployed without any collision or impact. This suggests a failure of the airbag sensors. The vehicle and all components, including the deployed airbags and related sensors, are available for inspection upon request. The sudden airbag deployment created a significant safety hazard. If this had occurred while driving at higher speeds, it could have caused me to lose control of the vehicle. The force of the deployment itself poses a risk of injury and can cause burns, bruises, or hearing damage. Myself and the passenger experienced these injuries. Other drivers could have been endangered if my vehicle reacted unexpectedly due to the deployment. The manufacturer inspected the EDR system which claimed that there was collision. There was no collision and no physical damage on the vehicle to suggest otherwise. This suggests a fault with the EDR system, sensors, and safety components of the vehicle. The vehicle is currently under inspection by insurance representatives. A few months into initially driving my vehicle, a warning lamp stating "RESTRAINT INDICATOR LAMP FAULT" was appearing. In March, there was dent and paint damage on the vehicle caused by a driveway gate, unrelated to the recent airbag deployment. These damages and warning lamp were fixed by an insurance certified shop. A report from this repair shop will be provided upon request. It cannot be attached below due to significant file size. There were no indication or warnings suggesting further fault with the airbags or any other safety restraint from March to the July, when the incident occurred.
Corrective Action:
The curtain airbags deployed without any collision or impact. This suggests a failure of the airbag sensors. The vehicle and all components, including the deployed airbags and related sensors, are available for inspection upon request. The sudden airbag deployment created a significant safety hazard. If this had occurred while driving at higher speeds, it could have caused me to lose control of the vehicle. The force of the deployment itself poses a risk of injury and can cause burns, bruises, or hearing damage. Myself and the passenger experienced these injuries. Other drivers could have been endangered if my vehicle reacted unexpectedly due to the deployment. The manufacturer inspected the EDR system which claimed that there was collision. There was no collision and no physical damage on the vehicle to suggest otherwise. This suggests a fault with the EDR system, sensors, and safety components of the vehicle. The vehicle is currently under inspection by insurance representatives. A few months into initially driving my vehicle, a warning lamp stating "RESTRAINT INDICATOR LAMP FAULT" was appearing. In March, there was dent and paint damage on the vehicle caused by a driveway gate, unrelated to the recent airbag deployment. These damages and warning lamp were fixed by an insurance certified shop. A report from this repair shop will be provided upon request. It cannot be attached below due to significant file size. There were no indication or warnings suggesting further fault with the airbags or any other safety restraint from March to the July, when the incident occurred.
Additional Notes:
The curtain airbags deployed without any collision or impact. This suggests a failure of the airbag sensors. The vehicle and all components, including the deployed airbags and related sensors, are available for inspection upon request. The sudden airbag deployment created a significant safety hazard. If this had occurred while driving at higher speeds, it could have caused me to lose control of the vehicle. The force of the deployment itself poses a risk of injury and can cause burns, bruises, or hearing damage. Myself and the passenger experienced these injuries. Other drivers could have been endangered if my vehicle reacted unexpectedly due to the deployment. The manufacturer inspected the EDR system which claimed that there was collision. There was no collision and no physical damage on the vehicle to suggest otherwise. This suggests a fault with the EDR system, sensors, and safety components of the vehicle. The vehicle is currently under inspection by insurance representatives. A few months into initially driving my vehicle, a warning lamp stating "RESTRAINT INDICATOR LAMP FAULT" was appearing. In March, there was dent and paint damage on the vehicle caused by a driveway gate, unrelated to the recent airbag deployment. These damages and warning lamp were fixed by an insurance certified shop. A report from this repair shop will be provided upon request. It cannot be attached below due to significant file size. There were no indication or warnings suggesting further fault with the airbags or any other safety restraint from March to the July, when the incident occurred.
Mfg Campaign: 11676041
Recall Date: Jul 24, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Automatic breaking engaged too sensitively, the driver infront of me had stopped a few yards away and I was already starting to stop when the vehicle suddenly stopped. The driver behind me almost rear ended me. This was at a green light.
Corrective Action:
Automatic breaking engaged too sensitively, the driver infront of me had stopped a few yards away and I was already starting to stop when the vehicle suddenly stopped. The driver behind me almost rear ended me. This was at a green light.
Additional Notes:
Automatic breaking engaged too sensitively, the driver infront of me had stopped a few yards away and I was already starting to stop when the vehicle suddenly stopped. The driver behind me almost rear ended me. This was at a green light.
Mfg Campaign: 11675438
Recall Date: Jul 22, 2025
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Automatic breaking engaged too sensitively, the driver infront of me had stopped a few yards away and I was already starting to stop when the vehicle suddenly stopped. The driver behind me almost rear ended me. This was at a green light.
Corrective Action:
Automatic breaking engaged too sensitively, the driver infront of me had stopped a few yards away and I was already starting to stop when the vehicle suddenly stopped. The driver behind me almost rear ended me. This was at a green light.
Additional Notes:
Automatic breaking engaged too sensitively, the driver infront of me had stopped a few yards away and I was already starting to stop when the vehicle suddenly stopped. The driver behind me almost rear ended me. This was at a green light.
Mfg Campaign: 11675438
Recall Date: Jul 22, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I purchased a new 2024 Mustang GT. Shortly after I experiences a dead throttle. The car would coast to a near stop and pushing the gas pedal multiple times had no effect. This has happen more than 4 times now. It was taken into the dealership twice. The first time the car was kept for a week and returned with no problem found. The second time is was returned more quickly again with no problem found. With what was asked I don't think I was taken seriously. I drive in areas with poor visibility due to hills and curves and only single lane roads without usable shoulders. Twice it happened in middle of one of these roads and I was at a near stop in middle of the roadway. I was nearly rear ended my a truck traveling at high speed twice with nowhere or no way to move. Another time exiting one street and enter on to another rather busy street with fast moving traffic. The car nearly came to a complete stop in mid turn. Power came back just in time to avoid an accident. I and possibly others could have easily been seriously injured or worse in any of those. I have concerns taking this car anywhere at this point.
Corrective Action:
I purchased a new 2024 Mustang GT. Shortly after I experiences a dead throttle. The car would coast to a near stop and pushing the gas pedal multiple times had no effect. This has happen more than 4 times now. It was taken into the dealership twice. The first time the car was kept for a week and returned with no problem found. The second time is was returned more quickly again with no problem found. With what was asked I don't think I was taken seriously. I drive in areas with poor visibility due to hills and curves and only single lane roads without usable shoulders. Twice it happened in middle of one of these roads and I was at a near stop in middle of the roadway. I was nearly rear ended my a truck traveling at high speed twice with nowhere or no way to move. Another time exiting one street and enter on to another rather busy street with fast moving traffic. The car nearly came to a complete stop in mid turn. Power came back just in time to avoid an accident. I and possibly others could have easily been seriously injured or worse in any of those. I have concerns taking this car anywhere at this point.
Additional Notes:
I purchased a new 2024 Mustang GT. Shortly after I experiences a dead throttle. The car would coast to a near stop and pushing the gas pedal multiple times had no effect. This has happen more than 4 times now. It was taken into the dealership twice. The first time the car was kept for a week and returned with no problem found. The second time is was returned more quickly again with no problem found. With what was asked I don't think I was taken seriously. I drive in areas with poor visibility due to hills and curves and only single lane roads without usable shoulders. Twice it happened in middle of one of these roads and I was at a near stop in middle of the roadway. I was nearly rear ended my a truck traveling at high speed twice with nowhere or no way to move. Another time exiting one street and enter on to another rather busy street with fast moving traffic. The car nearly came to a complete stop in mid turn. Power came back just in time to avoid an accident. I and possibly others could have easily been seriously injured or worse in any of those. I have concerns taking this car anywhere at this point.
Mfg Campaign: 11673481
Recall Date: Jul 14, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The front windshield on my vehicle has cracked twice under normal driving conditions, without any significant impact or debris striking it. The cracks originated near the middle top and then another time lower edge of the glass and expanded rapidly across the surface. This seems to indicate a structural or design flaw, especially since I have seen multiple reports from other owners of the same make and model experiencing similar spontaneous windshield cracking. No, the cracked windshield is not available for inspection upon request. But I did have it sent to the dealership for review. The cracks compromised my visibility, particularly in sunlight and during night driving, which directly put my safety—and the safety of others—at risk. The second incident occurred on a highway, which was especially dangerous due to high-speed travel and glare from sunlight refracting through the cracks. This problem has not yet been formally reproduced or confirmed by a dealer or service center, but I have found numerous owner complaints online and in forums documenting the same issue. I believe this supports the theory that it's a broader defect rather than isolated cases. The vehicle has not been inspected by the manufacturer, police, or insurance agents regarding this specific issue. I am open to having the damaged windshield reviewed by any party they recommend. There were no warning lights, error messages, or visible signs of damage before the cracks appeared. Both times, the windshield cracked suddenly while the car was parked or driving at moderate speeds, and the temperature conditions were not extreme.
Corrective Action:
The front windshield on my vehicle has cracked twice under normal driving conditions, without any significant impact or debris striking it. The cracks originated near the middle top and then another time lower edge of the glass and expanded rapidly across the surface. This seems to indicate a structural or design flaw, especially since I have seen multiple reports from other owners of the same make and model experiencing similar spontaneous windshield cracking. No, the cracked windshield is not available for inspection upon request. But I did have it sent to the dealership for review. The cracks compromised my visibility, particularly in sunlight and during night driving, which directly put my safety—and the safety of others—at risk. The second incident occurred on a highway, which was especially dangerous due to high-speed travel and glare from sunlight refracting through the cracks. This problem has not yet been formally reproduced or confirmed by a dealer or service center, but I have found numerous owner complaints online and in forums documenting the same issue. I believe this supports the theory that it's a broader defect rather than isolated cases. The vehicle has not been inspected by the manufacturer, police, or insurance agents regarding this specific issue. I am open to having the damaged windshield reviewed by any party they recommend. There were no warning lights, error messages, or visible signs of damage before the cracks appeared. Both times, the windshield cracked suddenly while the car was parked or driving at moderate speeds, and the temperature conditions were not extreme.
Additional Notes:
The front windshield on my vehicle has cracked twice under normal driving conditions, without any significant impact or debris striking it. The cracks originated near the middle top and then another time lower edge of the glass and expanded rapidly across the surface. This seems to indicate a structural or design flaw, especially since I have seen multiple reports from other owners of the same make and model experiencing similar spontaneous windshield cracking. No, the cracked windshield is not available for inspection upon request. But I did have it sent to the dealership for review. The cracks compromised my visibility, particularly in sunlight and during night driving, which directly put my safety—and the safety of others—at risk. The second incident occurred on a highway, which was especially dangerous due to high-speed travel and glare from sunlight refracting through the cracks. This problem has not yet been formally reproduced or confirmed by a dealer or service center, but I have found numerous owner complaints online and in forums documenting the same issue. I believe this supports the theory that it's a broader defect rather than isolated cases. The vehicle has not been inspected by the manufacturer, police, or insurance agents regarding this specific issue. I am open to having the damaged windshield reviewed by any party they recommend. There were no warning lights, error messages, or visible signs of damage before the cracks appeared. Both times, the windshield cracked suddenly while the car was parked or driving at moderate speeds, and the temperature conditions were not extreme.
Mfg Campaign: 11669926
Recall Date: Jun 28, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Center dashboard screen visually displaying BACKUP CAMERA, ventilation controls, radio, etc., does not boot leaving screen blank and nonfunctional. This problem did not begin until the NHTSA Campaign Number: 24V802000 software update was installed in January 2025. Safety hazard: Cannot view backup camera. This VIN appears to not have been included yet in current NHTSA Campaign Number: 25V315000 recall.
Corrective Action:
Center dashboard screen visually displaying BACKUP CAMERA, ventilation controls, radio, etc., does not boot leaving screen blank and nonfunctional. This problem did not begin until the NHTSA Campaign Number: 24V802000 software update was installed in January 2025. Safety hazard: Cannot view backup camera. This VIN appears to not have been included yet in current NHTSA Campaign Number: 25V315000 recall.
Additional Notes:
Center dashboard screen visually displaying BACKUP CAMERA, ventilation controls, radio, etc., does not boot leaving screen blank and nonfunctional. This problem did not begin until the NHTSA Campaign Number: 24V802000 software update was installed in January 2025. Safety hazard: Cannot view backup camera. This VIN appears to not have been included yet in current NHTSA Campaign Number: 25V315000 recall.
Mfg Campaign: 11668126
Recall Date: Jun 20, 2025
Ford Motor Company
Defect Description:
SEAT BELTS:FRONT:RETRACTOR
Potential Consequences:
The contact owns a 2024 Ford Mustang. The contact stated that while seated in the front driver's seat, the front driver's side seat belt failed to properly retract and failed to properly secure the driver. The vehicle was taken to the local dealer who inspected the vehicle and determined that the seat belt operated normally, and no failure was found. The contact was concerned that the seatbelt would not function properly during a crash. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 5,000.
Corrective Action:
The contact owns a 2024 Ford Mustang. The contact stated that while seated in the front driver's seat, the front driver's side seat belt failed to properly retract and failed to properly secure the driver. The vehicle was taken to the local dealer who inspected the vehicle and determined that the seat belt operated normally, and no failure was found. The contact was concerned that the seatbelt would not function properly during a crash. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 5,000.
Additional Notes:
The contact owns a 2024 Ford Mustang. The contact stated that while seated in the front driver's seat, the front driver's side seat belt failed to properly retract and failed to properly secure the driver. The vehicle was taken to the local dealer who inspected the vehicle and determined that the seat belt operated normally, and no failure was found. The contact was concerned that the seatbelt would not function properly during a crash. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 5,000.
Mfg Campaign: 11666787
Recall Date: Jun 13, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2024 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to restart. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was not available.
Corrective Action:
The contact owns a 2024 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to restart. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was not available.
Additional Notes:
The contact owns a 2024 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to restart. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was not available.
Mfg Campaign: 11663377
Recall Date: May 28, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2024 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to restart. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was not available.
Corrective Action:
The contact owns a 2024 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to restart. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was not available.
Additional Notes:
The contact owns a 2024 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to restart. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was not available.
Mfg Campaign: 11663377
Recall Date: May 28, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
dashboard screen visually displaying backup camera, ventilation controls, radio, etc goes blank intermittently without warning. Other 2024 mustangs have been recalled for this issue.
Corrective Action:
dashboard screen visually displaying backup camera, ventilation controls, radio, etc goes blank intermittently without warning. Other 2024 mustangs have been recalled for this issue.
Additional Notes:
dashboard screen visually displaying backup camera, ventilation controls, radio, etc goes blank intermittently without warning. Other 2024 mustangs have been recalled for this issue.
Mfg Campaign: 11661263
Recall Date: May 15, 2025
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
dashboard screen visually displaying backup camera, ventilation controls, radio, etc goes blank intermittently without warning. Other 2024 mustangs have been recalled for this issue.
Corrective Action:
dashboard screen visually displaying backup camera, ventilation controls, radio, etc goes blank intermittently without warning. Other 2024 mustangs have been recalled for this issue.
Additional Notes:
dashboard screen visually displaying backup camera, ventilation controls, radio, etc goes blank intermittently without warning. Other 2024 mustangs have been recalled for this issue.
Mfg Campaign: 11661263
Recall Date: May 15, 2025
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
dashboard screen visually displaying backup camera, ventilation controls, radio, etc goes blank intermittently without warning. Other 2024 mustangs have been recalled for this issue.
Corrective Action:
dashboard screen visually displaying backup camera, ventilation controls, radio, etc goes blank intermittently without warning. Other 2024 mustangs have been recalled for this issue.
Additional Notes:
dashboard screen visually displaying backup camera, ventilation controls, radio, etc goes blank intermittently without warning. Other 2024 mustangs have been recalled for this issue.
Mfg Campaign: 11661263
Recall Date: May 15, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I received a recall from Ford, about the rear camera screen software update. But ford said repair is unavailable until three quarter of 2025, which means it may repair from July to September. Now is only 13th of May. It said it cause the risk of crash. I bought a brand new car and I cannot drive it for nearly 5 months? To save my life , I cannot drive it as I need to protect myself.It’s ridiculous. No any compensation for these recall. No exact repair date. Only wait! And I still responsible for the loan payment and the devalued of the vehicle? I called the dealership and they said they have nothing to do with this. What can I do ? It’s really making troubles to my life and everyday is getting lost of money. But this is not my fault!
Corrective Action:
I received a recall from Ford, about the rear camera screen software update. But ford said repair is unavailable until three quarter of 2025, which means it may repair from July to September. Now is only 13th of May. It said it cause the risk of crash. I bought a brand new car and I cannot drive it for nearly 5 months? To save my life , I cannot drive it as I need to protect myself.It’s ridiculous. No any compensation for these recall. No exact repair date. Only wait! And I still responsible for the loan payment and the devalued of the vehicle? I called the dealership and they said they have nothing to do with this. What can I do ? It’s really making troubles to my life and everyday is getting lost of money. But this is not my fault!
Additional Notes:
I received a recall from Ford, about the rear camera screen software update. But ford said repair is unavailable until three quarter of 2025, which means it may repair from July to September. Now is only 13th of May. It said it cause the risk of crash. I bought a brand new car and I cannot drive it for nearly 5 months? To save my life , I cannot drive it as I need to protect myself.It’s ridiculous. No any compensation for these recall. No exact repair date. Only wait! And I still responsible for the loan payment and the devalued of the vehicle? I called the dealership and they said they have nothing to do with this. What can I do ? It’s really making troubles to my life and everyday is getting lost of money. But this is not my fault!
Mfg Campaign: 11660807
Recall Date: May 14, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2024 Ford Mustang Ecoboost, Purchased New, Under 6,000 miles, check engine light came on. Vehicle was entering freeway and immediately had a loss of power. When taken to dealer, they stated that it was a cylinder 2 misfire, 2 weeks later they said I needed a new engine. The safety of myself and others were at risk because my vehicle lost power on the highway and immediately started shaking and making noise while operating at road posted speeds. This is not a first time occurance, I have the same model vehicle that I purchased in 2015 that did the exact same thing, only before 90k miles. There is a common element and I've heard other vehicle owners that have this same vehicle complaining of the same problem. They call it "Ecoboom" and Ford seems to be ignoring the problem.
Corrective Action:
2024 Ford Mustang Ecoboost, Purchased New, Under 6,000 miles, check engine light came on. Vehicle was entering freeway and immediately had a loss of power. When taken to dealer, they stated that it was a cylinder 2 misfire, 2 weeks later they said I needed a new engine. The safety of myself and others were at risk because my vehicle lost power on the highway and immediately started shaking and making noise while operating at road posted speeds. This is not a first time occurance, I have the same model vehicle that I purchased in 2015 that did the exact same thing, only before 90k miles. There is a common element and I've heard other vehicle owners that have this same vehicle complaining of the same problem. They call it "Ecoboom" and Ford seems to be ignoring the problem.
Additional Notes:
2024 Ford Mustang Ecoboost, Purchased New, Under 6,000 miles, check engine light came on. Vehicle was entering freeway and immediately had a loss of power. When taken to dealer, they stated that it was a cylinder 2 misfire, 2 weeks later they said I needed a new engine. The safety of myself and others were at risk because my vehicle lost power on the highway and immediately started shaking and making noise while operating at road posted speeds. This is not a first time occurance, I have the same model vehicle that I purchased in 2015 that did the exact same thing, only before 90k miles. There is a common element and I've heard other vehicle owners that have this same vehicle complaining of the same problem. They call it "Ecoboom" and Ford seems to be ignoring the problem.
Mfg Campaign: 11661043
Recall Date: May 14, 2025
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I was driving on the highway went to adjust my rearview mirror and my mirror just snapped from the windshield and broke off from the windshield also breaking the windshield as well took it to the ford dealership the car is just only 5k miles they wouldn’t even cover it said it was “excessive force” multiple people with the same vehicle had the same issue and they don’t want to cover it it’s $1000 to replace the windshield or you rearview mirror is just broke and the windshield is just cracked
Corrective Action:
I was driving on the highway went to adjust my rearview mirror and my mirror just snapped from the windshield and broke off from the windshield also breaking the windshield as well took it to the ford dealership the car is just only 5k miles they wouldn’t even cover it said it was “excessive force” multiple people with the same vehicle had the same issue and they don’t want to cover it it’s $1000 to replace the windshield or you rearview mirror is just broke and the windshield is just cracked
Additional Notes:
I was driving on the highway went to adjust my rearview mirror and my mirror just snapped from the windshield and broke off from the windshield also breaking the windshield as well took it to the ford dealership the car is just only 5k miles they wouldn’t even cover it said it was “excessive force” multiple people with the same vehicle had the same issue and they don’t want to cover it it’s $1000 to replace the windshield or you rearview mirror is just broke and the windshield is just cracked
Mfg Campaign: 11649474
Recall Date: Mar 20, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2024 Ford Mustang. The contact was made aware of NHTSA Campaign Number: 24V802000 (ELECTRICAL SYSTEM). The vehicle was taken to the dealer for the recall repair. The contact stated that while at the dealer, the dealer informed the contact that the remedy had made the vehicle disabled. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.
Corrective Action:
The contact owns a 2024 Ford Mustang. The contact was made aware of NHTSA Campaign Number: 24V802000 (ELECTRICAL SYSTEM). The vehicle was taken to the dealer for the recall repair. The contact stated that while at the dealer, the dealer informed the contact that the remedy had made the vehicle disabled. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.
Additional Notes:
The contact owns a 2024 Ford Mustang. The contact was made aware of NHTSA Campaign Number: 24V802000 (ELECTRICAL SYSTEM). The vehicle was taken to the dealer for the recall repair. The contact stated that while at the dealer, the dealer informed the contact that the remedy had made the vehicle disabled. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.
Mfg Campaign: 11648339
Recall Date: Mar 14, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2024 Ford Mustang. The contact stated that while making a left or right turn, the left or right turn signals were activated; however, the audible chime failed to engage. A dealer was not contacted. The vehicle was taken to a dealer, and failure was replicated. The vehicle was not repaired. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure and then transferred the contact to the NHTSA Hotline. The approximate failure mileage was 2,894.
Corrective Action:
The contact owns a 2024 Ford Mustang. The contact stated that while making a left or right turn, the left or right turn signals were activated; however, the audible chime failed to engage. A dealer was not contacted. The vehicle was taken to a dealer, and failure was replicated. The vehicle was not repaired. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure and then transferred the contact to the NHTSA Hotline. The approximate failure mileage was 2,894.
Additional Notes:
The contact owns a 2024 Ford Mustang. The contact stated that while making a left or right turn, the left or right turn signals were activated; however, the audible chime failed to engage. A dealer was not contacted. The vehicle was taken to a dealer, and failure was replicated. The vehicle was not repaired. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure and then transferred the contact to the NHTSA Hotline. The approximate failure mileage was 2,894.
Mfg Campaign: 11648069
Recall Date: Mar 13, 2025
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury