Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco, 2023 Super Duty F-250, and 2019-2023 Ranger vehicles. The Tire and Loading Information (TREAD) label states the incorrect load carrying capacity, which can result in an overloaded vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C18
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Explorer and Ranger vehicles equipped with 2.3L engines. The fuel line may be loose due to improper tightening of the fuel line connection.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S60
Recall Date: Sep 14, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Bronco and Ranger vehicles. The windshield may not have been properly bonded to the vehicle, which could allow it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22C12
Recall Date: Jun 24, 2022
Consumer Complaints
34 ComplaintsFord Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Had someone driving behind me flag me over. I had no tail lights, brake lights, turn signals front or rear or hazzard lights in the front or back. There is only 15,000kms on this truck. Head light low beam and high beam work. trying to get in contact with ford canada and a ford dealership. was scanned at a shop and showed multiple body control module faults and looks like a module. but not touching the vehicle as it has the max warranty they sell this vehicle is in nova scotia, but came from the michigan plant. it will not accept my canadian address
Corrective Action:
Had someone driving behind me flag me over. I had no tail lights, brake lights, turn signals front or rear or hazzard lights in the front or back. There is only 15,000kms on this truck. Head light low beam and high beam work. trying to get in contact with ford canada and a ford dealership. was scanned at a shop and showed multiple body control module faults and looks like a module. but not touching the vehicle as it has the max warranty they sell this vehicle is in nova scotia, but came from the michigan plant. it will not accept my canadian address
Additional Notes:
Had someone driving behind me flag me over. I had no tail lights, brake lights, turn signals front or rear or hazzard lights in the front or back. There is only 15,000kms on this truck. Head light low beam and high beam work. trying to get in contact with ford canada and a ford dealership. was scanned at a shop and showed multiple body control module faults and looks like a module. but not touching the vehicle as it has the max warranty they sell this vehicle is in nova scotia, but came from the michigan plant. it will not accept my canadian address
Mfg Campaign: 11529833
Recall Date: Jun 30, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Had someone driving behind me flag me over. I had no tail lights, brake lights, turn signals front or rear or hazzard lights in the front or back. There is only 15,000kms on this truck. Head light low beam and high beam work. trying to get in contact with ford canada and a ford dealership. was scanned at a shop and showed multiple body control module faults and looks like a module. but not touching the vehicle as it has the max warranty they sell this vehicle is in nova scotia, but came from the michigan plant. it will not accept my canadian address
Corrective Action:
Had someone driving behind me flag me over. I had no tail lights, brake lights, turn signals front or rear or hazzard lights in the front or back. There is only 15,000kms on this truck. Head light low beam and high beam work. trying to get in contact with ford canada and a ford dealership. was scanned at a shop and showed multiple body control module faults and looks like a module. but not touching the vehicle as it has the max warranty they sell this vehicle is in nova scotia, but came from the michigan plant. it will not accept my canadian address
Additional Notes:
Had someone driving behind me flag me over. I had no tail lights, brake lights, turn signals front or rear or hazzard lights in the front or back. There is only 15,000kms on this truck. Head light low beam and high beam work. trying to get in contact with ford canada and a ford dealership. was scanned at a shop and showed multiple body control module faults and looks like a module. but not touching the vehicle as it has the max warranty they sell this vehicle is in nova scotia, but came from the michigan plant. it will not accept my canadian address
Mfg Campaign: 11529833
Recall Date: Jun 30, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Had someone driving behind me flag me over. I had no tail lights, brake lights, turn signals front or rear or hazzard lights in the front or back. There is only 15,000kms on this truck. Head light low beam and high beam work. trying to get in contact with ford canada and a ford dealership. was scanned at a shop and showed multiple body control module faults and looks like a module. but not touching the vehicle as it has the max warranty they sell this vehicle is in nova scotia, but came from the michigan plant. it will not accept my canadian address
Corrective Action:
Had someone driving behind me flag me over. I had no tail lights, brake lights, turn signals front or rear or hazzard lights in the front or back. There is only 15,000kms on this truck. Head light low beam and high beam work. trying to get in contact with ford canada and a ford dealership. was scanned at a shop and showed multiple body control module faults and looks like a module. but not touching the vehicle as it has the max warranty they sell this vehicle is in nova scotia, but came from the michigan plant. it will not accept my canadian address
Additional Notes:
Had someone driving behind me flag me over. I had no tail lights, brake lights, turn signals front or rear or hazzard lights in the front or back. There is only 15,000kms on this truck. Head light low beam and high beam work. trying to get in contact with ford canada and a ford dealership. was scanned at a shop and showed multiple body control module faults and looks like a module. but not touching the vehicle as it has the max warranty they sell this vehicle is in nova scotia, but came from the michigan plant. it will not accept my canadian address
Mfg Campaign: 11529833
Recall Date: Jun 30, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Ford Ranger. The contact stated while driving 35 MPH, the contact heard a clicking sound coming from the rear of the vehicle, but no warning light was illuminated. The contact pulled over on the side the roadway but found no failure with the rear of the vehicle. The vehicle was taken to the dealer, but no failure was found. The manufacturer was contacted but no assistance was provided. The failure mileage was 2,000.
Corrective Action:
The contact owns a 2022 Ford Ranger. The contact stated while driving 35 MPH, the contact heard a clicking sound coming from the rear of the vehicle, but no warning light was illuminated. The contact pulled over on the side the roadway but found no failure with the rear of the vehicle. The vehicle was taken to the dealer, but no failure was found. The manufacturer was contacted but no assistance was provided. The failure mileage was 2,000.
Additional Notes:
The contact owns a 2022 Ford Ranger. The contact stated while driving 35 MPH, the contact heard a clicking sound coming from the rear of the vehicle, but no warning light was illuminated. The contact pulled over on the side the roadway but found no failure with the rear of the vehicle. The vehicle was taken to the dealer, but no failure was found. The manufacturer was contacted but no assistance was provided. The failure mileage was 2,000.
Mfg Campaign: 11529322
Recall Date: Jun 28, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I have experienced the transmission hunting for a proper gear, skipping gears while driving and, at times, hear a clunk when the gear is put into place.
Corrective Action:
I have experienced the transmission hunting for a proper gear, skipping gears while driving and, at times, hear a clunk when the gear is put into place.
Additional Notes:
I have experienced the transmission hunting for a proper gear, skipping gears while driving and, at times, hear a clunk when the gear is put into place.
Mfg Campaign: 11519584
Recall Date: Apr 29, 2023
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2022 Ford Ranger. The contact received notification of NHTSA Campaign Number: 22V685000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.
Corrective Action:
The contact owns a 2022 Ford Ranger. The contact received notification of NHTSA Campaign Number: 22V685000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.
Additional Notes:
The contact owns a 2022 Ford Ranger. The contact received notification of NHTSA Campaign Number: 22V685000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.
Mfg Campaign: 11508978
Recall Date: Feb 24, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission and or converter on the vehicle continue to have harsh vibrations in all gears. The unit has a difficult time finding the right gear for the traveling speed. Some times accelerates slightly from a stopped position which requires excessive force on the brake. At highway speeds downshifts are very slow and sometimes not at all when trying to pass slower vehicles. Employee's refuse to drive this vehicle due to excessive vibration felt through the steering wheel and foot pedal's when coming to a stop. They don't feel that the vehicle is going to come to a stop. I would agree. It's as if the transmission does not start downshifting as the vehicle slows, and then drops into first very hard as the vehicle is coming to a stop. The vehicle started doing this at 220 miles and continues to get worse. It has been to the Dealer four times, with the first being a driveshaft shim placement to the driveshaft per a TSB. Second visit, the dealer states there is nothing wrong with the vehicle. Third visit, complete drive shaft and components replaced, with no remedy. Fourth visit, an engineer from Ford came to the dealership and determined there is nothing wrong with the vehicle. These problems have been occurring since the vehicle had 220 miles on it. The vehicle has 1700 miles and note being driven very much.
Corrective Action:
The transmission and or converter on the vehicle continue to have harsh vibrations in all gears. The unit has a difficult time finding the right gear for the traveling speed. Some times accelerates slightly from a stopped position which requires excessive force on the brake. At highway speeds downshifts are very slow and sometimes not at all when trying to pass slower vehicles. Employee's refuse to drive this vehicle due to excessive vibration felt through the steering wheel and foot pedal's when coming to a stop. They don't feel that the vehicle is going to come to a stop. I would agree. It's as if the transmission does not start downshifting as the vehicle slows, and then drops into first very hard as the vehicle is coming to a stop. The vehicle started doing this at 220 miles and continues to get worse. It has been to the Dealer four times, with the first being a driveshaft shim placement to the driveshaft per a TSB. Second visit, the dealer states there is nothing wrong with the vehicle. Third visit, complete drive shaft and components replaced, with no remedy. Fourth visit, an engineer from Ford came to the dealership and determined there is nothing wrong with the vehicle. These problems have been occurring since the vehicle had 220 miles on it. The vehicle has 1700 miles and note being driven very much.
Additional Notes:
The transmission and or converter on the vehicle continue to have harsh vibrations in all gears. The unit has a difficult time finding the right gear for the traveling speed. Some times accelerates slightly from a stopped position which requires excessive force on the brake. At highway speeds downshifts are very slow and sometimes not at all when trying to pass slower vehicles. Employee's refuse to drive this vehicle due to excessive vibration felt through the steering wheel and foot pedal's when coming to a stop. They don't feel that the vehicle is going to come to a stop. I would agree. It's as if the transmission does not start downshifting as the vehicle slows, and then drops into first very hard as the vehicle is coming to a stop. The vehicle started doing this at 220 miles and continues to get worse. It has been to the Dealer four times, with the first being a driveshaft shim placement to the driveshaft per a TSB. Second visit, the dealer states there is nothing wrong with the vehicle. Third visit, complete drive shaft and components replaced, with no remedy. Fourth visit, an engineer from Ford came to the dealership and determined there is nothing wrong with the vehicle. These problems have been occurring since the vehicle had 220 miles on it. The vehicle has 1700 miles and note being driven very much.
Mfg Campaign: 11505415
Recall Date: Feb 3, 2023
Ford Motor Company
Defect Description:
EQUIPMENT
Potential Consequences:
I bought a rack from a company called Carid.com. It was a Torxe Model 40-1001620 Adjustable Truck Bed Carrier With Bend Mount Kayak Surf Canoe 2-Bar. https://www.carid.com/torxe/adjustable-truck-bed-carrier-rack-mpn-40-1001620.html It came with about 60 undecipherable parts with no instructions. I asked the company for instructions and they were non-responsive for a week. Called them again. Some photos came, but it still did not explain how to put it together. Many of the pieces did not seem to fit where they logically looked like they would. I am a licensed architect with over 30 years of experience, and I would not even attempt to put this together without instructions, as it would potentially pose a safety hazard running down the road. The company is now stating I cannot return the product. Just thought I would let you know. It appears this is not a DOT safe product, as one would expect some instructions to come with it in order to insure it is properly assembled.
Corrective Action:
I bought a rack from a company called Carid.com. It was a Torxe Model 40-1001620 Adjustable Truck Bed Carrier With Bend Mount Kayak Surf Canoe 2-Bar. https://www.carid.com/torxe/adjustable-truck-bed-carrier-rack-mpn-40-1001620.html It came with about 60 undecipherable parts with no instructions. I asked the company for instructions and they were non-responsive for a week. Called them again. Some photos came, but it still did not explain how to put it together. Many of the pieces did not seem to fit where they logically looked like they would. I am a licensed architect with over 30 years of experience, and I would not even attempt to put this together without instructions, as it would potentially pose a safety hazard running down the road. The company is now stating I cannot return the product. Just thought I would let you know. It appears this is not a DOT safe product, as one would expect some instructions to come with it in order to insure it is properly assembled.
Additional Notes:
I bought a rack from a company called Carid.com. It was a Torxe Model 40-1001620 Adjustable Truck Bed Carrier With Bend Mount Kayak Surf Canoe 2-Bar. https://www.carid.com/torxe/adjustable-truck-bed-carrier-rack-mpn-40-1001620.html It came with about 60 undecipherable parts with no instructions. I asked the company for instructions and they were non-responsive for a week. Called them again. Some photos came, but it still did not explain how to put it together. Many of the pieces did not seem to fit where they logically looked like they would. I am a licensed architect with over 30 years of experience, and I would not even attempt to put this together without instructions, as it would potentially pose a safety hazard running down the road. The company is now stating I cannot return the product. Just thought I would let you know. It appears this is not a DOT safe product, as one would expect some instructions to come with it in order to insure it is properly assembled.
Mfg Campaign: 11474622
Recall Date: Jul 18, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
When coming to a stop at a stop sign or light and your foot is a little off on the brake pedal you can simultaneously hit the brake and the accelerator pedal causing the vehicle to not stopping properly. The brake pedal is closer to the floor board when applied than the accelerator pedal.
Corrective Action:
When coming to a stop at a stop sign or light and your foot is a little off on the brake pedal you can simultaneously hit the brake and the accelerator pedal causing the vehicle to not stopping properly. The brake pedal is closer to the floor board when applied than the accelerator pedal.
Additional Notes:
When coming to a stop at a stop sign or light and your foot is a little off on the brake pedal you can simultaneously hit the brake and the accelerator pedal causing the vehicle to not stopping properly. The brake pedal is closer to the floor board when applied than the accelerator pedal.
Mfg Campaign: 11474356
Recall Date: Jul 17, 2022
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The lighting on the shift lever that shows what mode the transmission is being selected is missing. Apparently Ford stopped installing the lighting that lights the "Park, Reverse, Neutral, Drive" in the shifter beginning in 2021. This is a serious safety issue because at night, the driver cannot look down at determine what mode is being selected. The dealer stated to me the selected mode is in the driver console at night. I'm a 5'9" male and any time the wheel is turned or my hand in on the wheel, I cannot see the mode selected. I quickly realized this the first time I drove the vehicle at night, none of the lighting on the shifter was on. I thought it was broken! Basically Ford has skimped a few dollars and NOT installed internal night lighting on the lettering. A simple correction for this is require ford to install the lighting in the unit as a retrofit kit (basically put back what they stopped installing). This would not incur a great expense or time, however, this could PREVENT the driver from selecting the wrong mode causing abrupt forward or backward movement injuring another person or vehicle when moving the vehicle out of park, in particular, backing in or out of parking spots for example that require you to turn the vehicle (AKA WHEEL NOT CENTERED). If not requiring a recall, FORD should make this retrofit available to owners because as of right now, I was told there is none. I included a short video showing the impeded view of the shift mode selected on the driver panel when the steering wheel is being moved and not at wheel centered. At night, this would be the only lighted shifting reference. I also included a day photo of the same view, a view of an earlier 2020 ranger (that had the shifter lighting standard) and my 2022 ranger shifter at night with no lighting. The current standard equipment lighting presents a safety hazard and is directly related to the movement of the vehicle so the likelihood of injury or occurrence are both HIGH.
Corrective Action:
The lighting on the shift lever that shows what mode the transmission is being selected is missing. Apparently Ford stopped installing the lighting that lights the "Park, Reverse, Neutral, Drive" in the shifter beginning in 2021. This is a serious safety issue because at night, the driver cannot look down at determine what mode is being selected. The dealer stated to me the selected mode is in the driver console at night. I'm a 5'9" male and any time the wheel is turned or my hand in on the wheel, I cannot see the mode selected. I quickly realized this the first time I drove the vehicle at night, none of the lighting on the shifter was on. I thought it was broken! Basically Ford has skimped a few dollars and NOT installed internal night lighting on the lettering. A simple correction for this is require ford to install the lighting in the unit as a retrofit kit (basically put back what they stopped installing). This would not incur a great expense or time, however, this could PREVENT the driver from selecting the wrong mode causing abrupt forward or backward movement injuring another person or vehicle when moving the vehicle out of park, in particular, backing in or out of parking spots for example that require you to turn the vehicle (AKA WHEEL NOT CENTERED). If not requiring a recall, FORD should make this retrofit available to owners because as of right now, I was told there is none. I included a short video showing the impeded view of the shift mode selected on the driver panel when the steering wheel is being moved and not at wheel centered. At night, this would be the only lighted shifting reference. I also included a day photo of the same view, a view of an earlier 2020 ranger (that had the shifter lighting standard) and my 2022 ranger shifter at night with no lighting. The current standard equipment lighting presents a safety hazard and is directly related to the movement of the vehicle so the likelihood of injury or occurrence are both HIGH.
Additional Notes:
The lighting on the shift lever that shows what mode the transmission is being selected is missing. Apparently Ford stopped installing the lighting that lights the "Park, Reverse, Neutral, Drive" in the shifter beginning in 2021. This is a serious safety issue because at night, the driver cannot look down at determine what mode is being selected. The dealer stated to me the selected mode is in the driver console at night. I'm a 5'9" male and any time the wheel is turned or my hand in on the wheel, I cannot see the mode selected. I quickly realized this the first time I drove the vehicle at night, none of the lighting on the shifter was on. I thought it was broken! Basically Ford has skimped a few dollars and NOT installed internal night lighting on the lettering. A simple correction for this is require ford to install the lighting in the unit as a retrofit kit (basically put back what they stopped installing). This would not incur a great expense or time, however, this could PREVENT the driver from selecting the wrong mode causing abrupt forward or backward movement injuring another person or vehicle when moving the vehicle out of park, in particular, backing in or out of parking spots for example that require you to turn the vehicle (AKA WHEEL NOT CENTERED). If not requiring a recall, FORD should make this retrofit available to owners because as of right now, I was told there is none. I included a short video showing the impeded view of the shift mode selected on the driver panel when the steering wheel is being moved and not at wheel centered. At night, this would be the only lighted shifting reference. I also included a day photo of the same view, a view of an earlier 2020 ranger (that had the shifter lighting standard) and my 2022 ranger shifter at night with no lighting. The current standard equipment lighting presents a safety hazard and is directly related to the movement of the vehicle so the likelihood of injury or occurrence are both HIGH.
Mfg Campaign: 11461578
Recall Date: Apr 20, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The lighting on the shift lever that shows what mode the transmission is being selected is missing. Apparently Ford stopped installing the lighting that lights the "Park, Reverse, Neutral, Drive" in the shifter beginning in 2021. This is a serious safety issue because at night, the driver cannot look down at determine what mode is being selected. The dealer stated to me the selected mode is in the driver console at night. I'm a 5'9" male and any time the wheel is turned or my hand in on the wheel, I cannot see the mode selected. I quickly realized this the first time I drove the vehicle at night, none of the lighting on the shifter was on. I thought it was broken! Basically Ford has skimped a few dollars and NOT installed internal night lighting on the lettering. A simple correction for this is require ford to install the lighting in the unit as a retrofit kit (basically put back what they stopped installing). This would not incur a great expense or time, however, this could PREVENT the driver from selecting the wrong mode causing abrupt forward or backward movement injuring another person or vehicle when moving the vehicle out of park, in particular, backing in or out of parking spots for example that require you to turn the vehicle (AKA WHEEL NOT CENTERED). If not requiring a recall, FORD should make this retrofit available to owners because as of right now, I was told there is none. I included a short video showing the impeded view of the shift mode selected on the driver panel when the steering wheel is being moved and not at wheel centered. At night, this would be the only lighted shifting reference. I also included a day photo of the same view, a view of an earlier 2020 ranger (that had the shifter lighting standard) and my 2022 ranger shifter at night with no lighting. The current standard equipment lighting presents a safety hazard and is directly related to the movement of the vehicle so the likelihood of injury or occurrence are both HIGH.
Corrective Action:
The lighting on the shift lever that shows what mode the transmission is being selected is missing. Apparently Ford stopped installing the lighting that lights the "Park, Reverse, Neutral, Drive" in the shifter beginning in 2021. This is a serious safety issue because at night, the driver cannot look down at determine what mode is being selected. The dealer stated to me the selected mode is in the driver console at night. I'm a 5'9" male and any time the wheel is turned or my hand in on the wheel, I cannot see the mode selected. I quickly realized this the first time I drove the vehicle at night, none of the lighting on the shifter was on. I thought it was broken! Basically Ford has skimped a few dollars and NOT installed internal night lighting on the lettering. A simple correction for this is require ford to install the lighting in the unit as a retrofit kit (basically put back what they stopped installing). This would not incur a great expense or time, however, this could PREVENT the driver from selecting the wrong mode causing abrupt forward or backward movement injuring another person or vehicle when moving the vehicle out of park, in particular, backing in or out of parking spots for example that require you to turn the vehicle (AKA WHEEL NOT CENTERED). If not requiring a recall, FORD should make this retrofit available to owners because as of right now, I was told there is none. I included a short video showing the impeded view of the shift mode selected on the driver panel when the steering wheel is being moved and not at wheel centered. At night, this would be the only lighted shifting reference. I also included a day photo of the same view, a view of an earlier 2020 ranger (that had the shifter lighting standard) and my 2022 ranger shifter at night with no lighting. The current standard equipment lighting presents a safety hazard and is directly related to the movement of the vehicle so the likelihood of injury or occurrence are both HIGH.
Additional Notes:
The lighting on the shift lever that shows what mode the transmission is being selected is missing. Apparently Ford stopped installing the lighting that lights the "Park, Reverse, Neutral, Drive" in the shifter beginning in 2021. This is a serious safety issue because at night, the driver cannot look down at determine what mode is being selected. The dealer stated to me the selected mode is in the driver console at night. I'm a 5'9" male and any time the wheel is turned or my hand in on the wheel, I cannot see the mode selected. I quickly realized this the first time I drove the vehicle at night, none of the lighting on the shifter was on. I thought it was broken! Basically Ford has skimped a few dollars and NOT installed internal night lighting on the lettering. A simple correction for this is require ford to install the lighting in the unit as a retrofit kit (basically put back what they stopped installing). This would not incur a great expense or time, however, this could PREVENT the driver from selecting the wrong mode causing abrupt forward or backward movement injuring another person or vehicle when moving the vehicle out of park, in particular, backing in or out of parking spots for example that require you to turn the vehicle (AKA WHEEL NOT CENTERED). If not requiring a recall, FORD should make this retrofit available to owners because as of right now, I was told there is none. I included a short video showing the impeded view of the shift mode selected on the driver panel when the steering wheel is being moved and not at wheel centered. At night, this would be the only lighted shifting reference. I also included a day photo of the same view, a view of an earlier 2020 ranger (that had the shifter lighting standard) and my 2022 ranger shifter at night with no lighting. The current standard equipment lighting presents a safety hazard and is directly related to the movement of the vehicle so the likelihood of injury or occurrence are both HIGH.
Mfg Campaign: 11461578
Recall Date: Apr 20, 2022
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
This vehicle is brand new. 250 miles. Seat belt warning indicator remains on for rear passenger side and will not clear. No one is in the seat. Tried buckling seat belt for rear passenger seat - warning cleared. Unbuckled and warning appears again and won't clear. There are no objects on the seat. Shut vehicle off and dismounted. Got back in and restarted vehicle. Seat belt warning indicator remains on for rear passenger side and will not clear. FORD has nothing documented for clearing this. Dealership will not acknowledge this and does not have a 'fix'. The resulting warning may now affect how safety/collision systems will operate in an actual collision.
Corrective Action:
This vehicle is brand new. 250 miles. Seat belt warning indicator remains on for rear passenger side and will not clear. No one is in the seat. Tried buckling seat belt for rear passenger seat - warning cleared. Unbuckled and warning appears again and won't clear. There are no objects on the seat. Shut vehicle off and dismounted. Got back in and restarted vehicle. Seat belt warning indicator remains on for rear passenger side and will not clear. FORD has nothing documented for clearing this. Dealership will not acknowledge this and does not have a 'fix'. The resulting warning may now affect how safety/collision systems will operate in an actual collision.
Additional Notes:
This vehicle is brand new. 250 miles. Seat belt warning indicator remains on for rear passenger side and will not clear. No one is in the seat. Tried buckling seat belt for rear passenger seat - warning cleared. Unbuckled and warning appears again and won't clear. There are no objects on the seat. Shut vehicle off and dismounted. Got back in and restarted vehicle. Seat belt warning indicator remains on for rear passenger side and will not clear. FORD has nothing documented for clearing this. Dealership will not acknowledge this and does not have a 'fix'. The resulting warning may now affect how safety/collision systems will operate in an actual collision.
Mfg Campaign: 11461172
Recall Date: Apr 18, 2022
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
This vehicle is brand new. 250 miles. Seat belt warning indicator remains on for rear passenger side and will not clear. No one is in the seat. Tried buckling seat belt for rear passenger seat - warning cleared. Unbuckled and warning appears again and won't clear. There are no objects on the seat. Shut vehicle off and dismounted. Got back in and restarted vehicle. Seat belt warning indicator remains on for rear passenger side and will not clear. FORD has nothing documented for clearing this. Dealership will not acknowledge this and does not have a 'fix'. The resulting warning may now affect how safety/collision systems will operate in an actual collision.
Corrective Action:
This vehicle is brand new. 250 miles. Seat belt warning indicator remains on for rear passenger side and will not clear. No one is in the seat. Tried buckling seat belt for rear passenger seat - warning cleared. Unbuckled and warning appears again and won't clear. There are no objects on the seat. Shut vehicle off and dismounted. Got back in and restarted vehicle. Seat belt warning indicator remains on for rear passenger side and will not clear. FORD has nothing documented for clearing this. Dealership will not acknowledge this and does not have a 'fix'. The resulting warning may now affect how safety/collision systems will operate in an actual collision.
Additional Notes:
This vehicle is brand new. 250 miles. Seat belt warning indicator remains on for rear passenger side and will not clear. No one is in the seat. Tried buckling seat belt for rear passenger seat - warning cleared. Unbuckled and warning appears again and won't clear. There are no objects on the seat. Shut vehicle off and dismounted. Got back in and restarted vehicle. Seat belt warning indicator remains on for rear passenger side and will not clear. FORD has nothing documented for clearing this. Dealership will not acknowledge this and does not have a 'fix'. The resulting warning may now affect how safety/collision systems will operate in an actual collision.
Mfg Campaign: 11461172
Recall Date: Apr 18, 2022
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I was stopped at a red light, not moving, and the rear window completely shattered, the entire window, except the small center slider.
Corrective Action:
I was stopped at a red light, not moving, and the rear window completely shattered, the entire window, except the small center slider.
Additional Notes:
I was stopped at a red light, not moving, and the rear window completely shattered, the entire window, except the small center slider.
Mfg Campaign: 11449739
Recall Date: Feb 1, 2022
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury