Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2019 Transit Connect vehicles. An improper bond may exist between the panoramic roof and the vehicle body, which can result in the panel detaching from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S29
Recall Date: Apr 26, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S24
Recall Date: May 24, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Transit Connect vehicles. The front driver and/or passenger seat belt pretensioner initiators could contain an improper generant mix ratio that may prevent the seat belt pretensioners from deploying in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S25
Recall Date: May 27, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S22
Recall Date: May 8, 2020
Consumer Complaints
28 ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REAR WINDOW (IN THE HATCHBACK) CRACKED AND COMPLETELY BROKE APART WHEN I CLOSED THE DRIVER DOOR AFTER ENTERING THE VEHICLE. VEHICLE WAS PARKED OUTSIDE, HAD NOT MOVED/DRIVEN/BEEN ON IN SEVERAL HOURS. NO SIGNS OF VANDALISM/IMPACT ANY OTHER INTERFERENCE.
Corrective Action:
REAR WINDOW (IN THE HATCHBACK) CRACKED AND COMPLETELY BROKE APART WHEN I CLOSED THE DRIVER DOOR AFTER ENTERING THE VEHICLE. VEHICLE WAS PARKED OUTSIDE, HAD NOT MOVED/DRIVEN/BEEN ON IN SEVERAL HOURS. NO SIGNS OF VANDALISM/IMPACT ANY OTHER INTERFERENCE.
Additional Notes:
REAR WINDOW (IN THE HATCHBACK) CRACKED AND COMPLETELY BROKE APART WHEN I CLOSED THE DRIVER DOOR AFTER ENTERING THE VEHICLE. VEHICLE WAS PARKED OUTSIDE, HAD NOT MOVED/DRIVEN/BEEN ON IN SEVERAL HOURS. NO SIGNS OF VANDALISM/IMPACT ANY OTHER INTERFERENCE.
Mfg Campaign: 11390795
Recall Date: Jan 30, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT CONNECT. THE CONTACT STATED THAT UPON HIS A/C UNIT BECOMING INOPERATIVE, HE HAD TAKEN HIS VEHICLE TO AN INDEPENDENT MECHANIC. THE MECHANIC DISCOVERED THAT THE ENGINE FAN HAD EATEN AWAY AT THE HIGH COMPRESSION FREON LINE WHICH CAUSED FREON TO LEAK INTO HIS ENGINE. THE MECHANIC INFORMED THE CONTACT THAT THE FAILURE WAS DUE TO A MANUFACTURER ERROR AND THAT THE VEHICLE SHOULD NOT HAVE BEEN DESIGNED IN THAT FASHION. THE CONTACT WAS GIVEN AN ESTIMATE FOR THE REPAIR OF THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM THAT THERE WERE NO RECALLS ON THE VEHICLE; THE CONTACT WAS THEN TRANSFERRED TO NHTSA FOR ASSISTANCE. A DEALER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT CONNECT. THE CONTACT STATED THAT UPON HIS A/C UNIT BECOMING INOPERATIVE, HE HAD TAKEN HIS VEHICLE TO AN INDEPENDENT MECHANIC. THE MECHANIC DISCOVERED THAT THE ENGINE FAN HAD EATEN AWAY AT THE HIGH COMPRESSION FREON LINE WHICH CAUSED FREON TO LEAK INTO HIS ENGINE. THE MECHANIC INFORMED THE CONTACT THAT THE FAILURE WAS DUE TO A MANUFACTURER ERROR AND THAT THE VEHICLE SHOULD NOT HAVE BEEN DESIGNED IN THAT FASHION. THE CONTACT WAS GIVEN AN ESTIMATE FOR THE REPAIR OF THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM THAT THERE WERE NO RECALLS ON THE VEHICLE; THE CONTACT WAS THEN TRANSFERRED TO NHTSA FOR ASSISTANCE. A DEALER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD TRANSIT CONNECT. THE CONTACT STATED THAT UPON HIS A/C UNIT BECOMING INOPERATIVE, HE HAD TAKEN HIS VEHICLE TO AN INDEPENDENT MECHANIC. THE MECHANIC DISCOVERED THAT THE ENGINE FAN HAD EATEN AWAY AT THE HIGH COMPRESSION FREON LINE WHICH CAUSED FREON TO LEAK INTO HIS ENGINE. THE MECHANIC INFORMED THE CONTACT THAT THE FAILURE WAS DUE TO A MANUFACTURER ERROR AND THAT THE VEHICLE SHOULD NOT HAVE BEEN DESIGNED IN THAT FASHION. THE CONTACT WAS GIVEN AN ESTIMATE FOR THE REPAIR OF THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM THAT THERE WERE NO RECALLS ON THE VEHICLE; THE CONTACT WAS THEN TRANSFERRED TO NHTSA FOR ASSISTANCE. A DEALER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Mfg Campaign: 11365533
Recall Date: Oct 21, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ELECTRONICS PROBLEMS: CONSOLE DISPLAY WORKS ON A DELAY, WHEN UNLOCKING THE CAR WITH REMOTE KEY ALL 4 WINDOWS WILL ROLL DOWN, LIGHTS DO NOT SHUT OFF WHEN CAR IS LOCKED. CAR HAS TOW PACKAGE AND SHOULD BE INCLUDED IN 2015-2017 FORD TRANSIT RECALL FROM 5/2018
Corrective Action:
ELECTRONICS PROBLEMS: CONSOLE DISPLAY WORKS ON A DELAY, WHEN UNLOCKING THE CAR WITH REMOTE KEY ALL 4 WINDOWS WILL ROLL DOWN, LIGHTS DO NOT SHUT OFF WHEN CAR IS LOCKED. CAR HAS TOW PACKAGE AND SHOULD BE INCLUDED IN 2015-2017 FORD TRANSIT RECALL FROM 5/2018
Additional Notes:
ELECTRONICS PROBLEMS: CONSOLE DISPLAY WORKS ON A DELAY, WHEN UNLOCKING THE CAR WITH REMOTE KEY ALL 4 WINDOWS WILL ROLL DOWN, LIGHTS DO NOT SHUT OFF WHEN CAR IS LOCKED. CAR HAS TOW PACKAGE AND SHOULD BE INCLUDED IN 2015-2017 FORD TRANSIT RECALL FROM 5/2018
Mfg Campaign: 11162399
Recall Date: Dec 19, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE DOOR LATCH IS MALFUNCTIONING CAUSING THE ELECTRONICS NOT TO TURN OFF WHEN THE CAR IS OFF AND PASSENGERS LEAVE THE VEHICLE. SAME ISSUES AS THE RECALL ON THE 2016 TRANSIT CONNECT.
Corrective Action:
THE DOOR LATCH IS MALFUNCTIONING CAUSING THE ELECTRONICS NOT TO TURN OFF WHEN THE CAR IS OFF AND PASSENGERS LEAVE THE VEHICLE. SAME ISSUES AS THE RECALL ON THE 2016 TRANSIT CONNECT.
Additional Notes:
THE DOOR LATCH IS MALFUNCTIONING CAUSING THE ELECTRONICS NOT TO TURN OFF WHEN THE CAR IS OFF AND PASSENGERS LEAVE THE VEHICLE. SAME ISSUES AS THE RECALL ON THE 2016 TRANSIT CONNECT.
Mfg Campaign: 11162398
Recall Date: Dec 19, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
42000 MILES , THE FRONT BEARING S) IS PRODUCING A HUMMING SOUND., MORE LIKELY ARE BAD. THERE ARE MANY COMPLAINTS ON THE INTERNET REGARDING SUCH PROBLEM.
Corrective Action:
42000 MILES , THE FRONT BEARING S) IS PRODUCING A HUMMING SOUND., MORE LIKELY ARE BAD. THERE ARE MANY COMPLAINTS ON THE INTERNET REGARDING SUCH PROBLEM.
Additional Notes:
42000 MILES , THE FRONT BEARING S) IS PRODUCING A HUMMING SOUND., MORE LIKELY ARE BAD. THERE ARE MANY COMPLAINTS ON THE INTERNET REGARDING SUCH PROBLEM.
Mfg Campaign: 11151210
Recall Date: Nov 13, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
VEHICLE HAS A STEERING ASSIST FAILURE, TOTAL LOSS OF POWER STEERING. MAKING VEHICLE VERY DIFFICULT TO STEER
Corrective Action:
VEHICLE HAS A STEERING ASSIST FAILURE, TOTAL LOSS OF POWER STEERING. MAKING VEHICLE VERY DIFFICULT TO STEER
Additional Notes:
VEHICLE HAS A STEERING ASSIST FAILURE, TOTAL LOSS OF POWER STEERING. MAKING VEHICLE VERY DIFFICULT TO STEER
Mfg Campaign: 11145385
Recall Date: Nov 5, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
AT 10,127 MILES, WHILE DRIVING, MY STEERING FAILED. THERE WAS AN ELECTRONIC POWER ASSIST FAILURE NEARLY CAUSING ME TO CAREEN OFF A HIGHWAY AND DIE. NOT ONLY WAS THERE A LOSS OF POWER STEERING, THERE WAS RESISTANCE. FORD DEALERSHIP HAS HAD MY VEHICLE FOPR 45 DAYS NOW, THE PART HAS BEEN ON BACKORDER, THE BACKORDER DATE KEEPS GETTING LATER AND LATER. I AM TERRIFIED TO HAVE TO DRIVE THIS VEHICLE ONCE IT IS RETURNED TO ME, I WILL HAVE LITTLE FAITH IN SOMETHING THAT ALMOST KILLED ME. THIS IS A BRAND NEW VEHICLE. THIS DEFECT WILL KILL SOMEONE.
Corrective Action:
AT 10,127 MILES, WHILE DRIVING, MY STEERING FAILED. THERE WAS AN ELECTRONIC POWER ASSIST FAILURE NEARLY CAUSING ME TO CAREEN OFF A HIGHWAY AND DIE. NOT ONLY WAS THERE A LOSS OF POWER STEERING, THERE WAS RESISTANCE. FORD DEALERSHIP HAS HAD MY VEHICLE FOPR 45 DAYS NOW, THE PART HAS BEEN ON BACKORDER, THE BACKORDER DATE KEEPS GETTING LATER AND LATER. I AM TERRIFIED TO HAVE TO DRIVE THIS VEHICLE ONCE IT IS RETURNED TO ME, I WILL HAVE LITTLE FAITH IN SOMETHING THAT ALMOST KILLED ME. THIS IS A BRAND NEW VEHICLE. THIS DEFECT WILL KILL SOMEONE.
Additional Notes:
AT 10,127 MILES, WHILE DRIVING, MY STEERING FAILED. THERE WAS AN ELECTRONIC POWER ASSIST FAILURE NEARLY CAUSING ME TO CAREEN OFF A HIGHWAY AND DIE. NOT ONLY WAS THERE A LOSS OF POWER STEERING, THERE WAS RESISTANCE. FORD DEALERSHIP HAS HAD MY VEHICLE FOPR 45 DAYS NOW, THE PART HAS BEEN ON BACKORDER, THE BACKORDER DATE KEEPS GETTING LATER AND LATER. I AM TERRIFIED TO HAVE TO DRIVE THIS VEHICLE ONCE IT IS RETURNED TO ME, I WILL HAVE LITTLE FAITH IN SOMETHING THAT ALMOST KILLED ME. THIS IS A BRAND NEW VEHICLE. THIS DEFECT WILL KILL SOMEONE.
Mfg Campaign: 11112968
Recall Date: Jul 23, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE INSTRUMENT CLUSTER, INCLUDING THE SPEEDOMETER CAN NOT BE READ IN DAYLIGHT, IT IS COMPLETELY BLACK, BUT CAN BE READ AT NIGHT.
Corrective Action:
THE INSTRUMENT CLUSTER, INCLUDING THE SPEEDOMETER CAN NOT BE READ IN DAYLIGHT, IT IS COMPLETELY BLACK, BUT CAN BE READ AT NIGHT.
Additional Notes:
THE INSTRUMENT CLUSTER, INCLUDING THE SPEEDOMETER CAN NOT BE READ IN DAYLIGHT, IT IS COMPLETELY BLACK, BUT CAN BE READ AT NIGHT.
Mfg Campaign: 11032570
Recall Date: Oct 9, 2017
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury