Complaints & Recalls
Official Safety Recalls - Important!
42 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles previously repaired incorrectly under recall number 20V-636. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay engine cooling and result in engine overheating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S32
Recall Date: Mar 28, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 and 2020 Transit Connect vehicles. The front windshield may have been manufactured with inadequate adhesion to the vehicle body structure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S20
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S24
Recall Date: May 24, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C26
Recall Date: Dec 17, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S60
Recall Date: Oct 15, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S49
Recall Date: Sep 10, 2020
Consumer Complaints
33 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Ford Transit Connect. The contact received a notification for NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and an appointment was scheduled for the recall repair. The contact arrived for the appointment but was informed that the appointment was canceled. The contact was informed to bring the vehicle back once he experienced the failure stated in the recall. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ford Transit Connect. The contact received a notification for NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and an appointment was scheduled for the recall repair. The contact arrived for the appointment but was informed that the appointment was canceled. The contact was informed to bring the vehicle back once he experienced the failure stated in the recall. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ford Transit Connect. The contact received a notification for NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and an appointment was scheduled for the recall repair. The contact arrived for the appointment but was informed that the appointment was canceled. The contact was informed to bring the vehicle back once he experienced the failure stated in the recall. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11481024
Recall Date: Aug 24, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Three summers in a row now the transmission "overheats" causing warning lights and errors to pop up while driving, then going away. Sometimes disabling vehicle power altogether. When control does come back, transmission gear changes happen at the wrong rpm , stuttering the vehicle and making erratic driving behavior. Ford ignored my requests to investigate for two years, and now that it's out of warranty, tell me I need to pay them to install a brand new transmission
Corrective Action:
Three summers in a row now the transmission "overheats" causing warning lights and errors to pop up while driving, then going away. Sometimes disabling vehicle power altogether. When control does come back, transmission gear changes happen at the wrong rpm , stuttering the vehicle and making erratic driving behavior. Ford ignored my requests to investigate for two years, and now that it's out of warranty, tell me I need to pay them to install a brand new transmission
Additional Notes:
Three summers in a row now the transmission "overheats" causing warning lights and errors to pop up while driving, then going away. Sometimes disabling vehicle power altogether. When control does come back, transmission gear changes happen at the wrong rpm , stuttering the vehicle and making erratic driving behavior. Ford ignored my requests to investigate for two years, and now that it's out of warranty, tell me I need to pay them to install a brand new transmission
Mfg Campaign: 11478261
Recall Date: Aug 8, 2022
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Three summers in a row now the transmission "overheats" causing warning lights and errors to pop up while driving, then going away. Sometimes disabling vehicle power altogether. When control does come back, transmission gear changes happen at the wrong rpm , stuttering the vehicle and making erratic driving behavior. Ford ignored my requests to investigate for two years, and now that it's out of warranty, tell me I need to pay them to install a brand new transmission
Corrective Action:
Three summers in a row now the transmission "overheats" causing warning lights and errors to pop up while driving, then going away. Sometimes disabling vehicle power altogether. When control does come back, transmission gear changes happen at the wrong rpm , stuttering the vehicle and making erratic driving behavior. Ford ignored my requests to investigate for two years, and now that it's out of warranty, tell me I need to pay them to install a brand new transmission
Additional Notes:
Three summers in a row now the transmission "overheats" causing warning lights and errors to pop up while driving, then going away. Sometimes disabling vehicle power altogether. When control does come back, transmission gear changes happen at the wrong rpm , stuttering the vehicle and making erratic driving behavior. Ford ignored my requests to investigate for two years, and now that it's out of warranty, tell me I need to pay them to install a brand new transmission
Mfg Campaign: 11478261
Recall Date: Aug 8, 2022
Ford Motor Company
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Three summers in a row now the transmission "overheats" causing warning lights and errors to pop up while driving, then going away. Sometimes disabling vehicle power altogether. When control does come back, transmission gear changes happen at the wrong rpm , stuttering the vehicle and making erratic driving behavior. Ford ignored my requests to investigate for two years, and now that it's out of warranty, tell me I need to pay them to install a brand new transmission
Corrective Action:
Three summers in a row now the transmission "overheats" causing warning lights and errors to pop up while driving, then going away. Sometimes disabling vehicle power altogether. When control does come back, transmission gear changes happen at the wrong rpm , stuttering the vehicle and making erratic driving behavior. Ford ignored my requests to investigate for two years, and now that it's out of warranty, tell me I need to pay them to install a brand new transmission
Additional Notes:
Three summers in a row now the transmission "overheats" causing warning lights and errors to pop up while driving, then going away. Sometimes disabling vehicle power altogether. When control does come back, transmission gear changes happen at the wrong rpm , stuttering the vehicle and making erratic driving behavior. Ford ignored my requests to investigate for two years, and now that it's out of warranty, tell me I need to pay them to install a brand new transmission
Mfg Campaign: 11478261
Recall Date: Aug 8, 2022
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2020 Ford Transit Connect. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.
Corrective Action:
The contact owns a 2020 Ford Transit Connect. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.
Additional Notes:
The contact owns a 2020 Ford Transit Connect. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.
Mfg Campaign: 11454671
Recall Date: Mar 1, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission failed with only 17,000 miles (mostly highway) on the car. The car did not move forward from a parked location. It only moved in reverse. It had to be towed to the nearest dealership and when they examined it, it did not move in reverse either. Even though it is under warranty, the dealers are taking a long time to repair the car.
Corrective Action:
Transmission failed with only 17,000 miles (mostly highway) on the car. The car did not move forward from a parked location. It only moved in reverse. It had to be towed to the nearest dealership and when they examined it, it did not move in reverse either. Even though it is under warranty, the dealers are taking a long time to repair the car.
Additional Notes:
Transmission failed with only 17,000 miles (mostly highway) on the car. The car did not move forward from a parked location. It only moved in reverse. It had to be towed to the nearest dealership and when they examined it, it did not move in reverse either. Even though it is under warranty, the dealers are taking a long time to repair the car.
Mfg Campaign: 11451925
Recall Date: Feb 14, 2022
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ON TWO DIFFERENT OCCASIONS THE DASH INDICATOR STATED AS FOLLOWS: "PRE-COLLISION ASSIST NOT AVAILABLE". WHEN THIS ERROR MESSAGE APPEARS, THE CAR DOES NOT ACCELERATE PROPERLY. THE TRANSMISSION SEEMS TO FLUCTUATE BETWEEN GEARS, AND THE CAR WILL NOT ACCELERATE, AND THE VEHICLE SEEMS AS IF THE PRE-COLLISION ALERT IS ENGAGING OR ATTEMPTING TO ENGAGE, BUT DOES NOT HOWEVER, STOP THE VEHICLE, RATHER, THE VEHICLE HESITATINGLY OR HALTINGLY WILL NOT ACCELERATE PROPERLY UPON PRESSING THE ACCELERATOR PEDAL. ON BOTH OCCASIONS , I IMMEDIATELY STOPPED THE VEHICLE IN A SAFE LOCATION, TURNED THE VEHICLE OFF, AND TURNED THE VEHICLE BACK ON AGAIN. IT SEEMS AS IF THE COMPUTER MODULE IS RESET UPON TURNING THE VEHICLE OFF AND THEN ON AGAIN. UPON TURNING THE VEHICLE ON AGAIN, IN BOTH INSTANCES, THE PROBLEM DISAPPEARED. HOWEVER, THE MOST RECENT INSTANCE OF THIS PROBLEM, UPON TURNING THE VEHICLE BACK ON, THE ERROR MESSAGE DISAPPEARED, AND THE ACCELERATION OF THE VEHICLE RETURNED TO NORMAL, BUT THE YELLOW ENGINE LIGHT REMAINED ON, UNTIL RESTARTING THE VEHICLE THE NEXT DAY.
Corrective Action:
ON TWO DIFFERENT OCCASIONS THE DASH INDICATOR STATED AS FOLLOWS: "PRE-COLLISION ASSIST NOT AVAILABLE". WHEN THIS ERROR MESSAGE APPEARS, THE CAR DOES NOT ACCELERATE PROPERLY. THE TRANSMISSION SEEMS TO FLUCTUATE BETWEEN GEARS, AND THE CAR WILL NOT ACCELERATE, AND THE VEHICLE SEEMS AS IF THE PRE-COLLISION ALERT IS ENGAGING OR ATTEMPTING TO ENGAGE, BUT DOES NOT HOWEVER, STOP THE VEHICLE, RATHER, THE VEHICLE HESITATINGLY OR HALTINGLY WILL NOT ACCELERATE PROPERLY UPON PRESSING THE ACCELERATOR PEDAL. ON BOTH OCCASIONS , I IMMEDIATELY STOPPED THE VEHICLE IN A SAFE LOCATION, TURNED THE VEHICLE OFF, AND TURNED THE VEHICLE BACK ON AGAIN. IT SEEMS AS IF THE COMPUTER MODULE IS RESET UPON TURNING THE VEHICLE OFF AND THEN ON AGAIN. UPON TURNING THE VEHICLE ON AGAIN, IN BOTH INSTANCES, THE PROBLEM DISAPPEARED. HOWEVER, THE MOST RECENT INSTANCE OF THIS PROBLEM, UPON TURNING THE VEHICLE BACK ON, THE ERROR MESSAGE DISAPPEARED, AND THE ACCELERATION OF THE VEHICLE RETURNED TO NORMAL, BUT THE YELLOW ENGINE LIGHT REMAINED ON, UNTIL RESTARTING THE VEHICLE THE NEXT DAY.
Additional Notes:
ON TWO DIFFERENT OCCASIONS THE DASH INDICATOR STATED AS FOLLOWS: "PRE-COLLISION ASSIST NOT AVAILABLE". WHEN THIS ERROR MESSAGE APPEARS, THE CAR DOES NOT ACCELERATE PROPERLY. THE TRANSMISSION SEEMS TO FLUCTUATE BETWEEN GEARS, AND THE CAR WILL NOT ACCELERATE, AND THE VEHICLE SEEMS AS IF THE PRE-COLLISION ALERT IS ENGAGING OR ATTEMPTING TO ENGAGE, BUT DOES NOT HOWEVER, STOP THE VEHICLE, RATHER, THE VEHICLE HESITATINGLY OR HALTINGLY WILL NOT ACCELERATE PROPERLY UPON PRESSING THE ACCELERATOR PEDAL. ON BOTH OCCASIONS , I IMMEDIATELY STOPPED THE VEHICLE IN A SAFE LOCATION, TURNED THE VEHICLE OFF, AND TURNED THE VEHICLE BACK ON AGAIN. IT SEEMS AS IF THE COMPUTER MODULE IS RESET UPON TURNING THE VEHICLE OFF AND THEN ON AGAIN. UPON TURNING THE VEHICLE ON AGAIN, IN BOTH INSTANCES, THE PROBLEM DISAPPEARED. HOWEVER, THE MOST RECENT INSTANCE OF THIS PROBLEM, UPON TURNING THE VEHICLE BACK ON, THE ERROR MESSAGE DISAPPEARED, AND THE ACCELERATION OF THE VEHICLE RETURNED TO NORMAL, BUT THE YELLOW ENGINE LIGHT REMAINED ON, UNTIL RESTARTING THE VEHICLE THE NEXT DAY.
Mfg Campaign: 11384813
Recall Date: Dec 24, 2020
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
ON TWO DIFFERENT OCCASIONS THE DASH INDICATOR STATED AS FOLLOWS: "PRE-COLLISION ASSIST NOT AVAILABLE". WHEN THIS ERROR MESSAGE APPEARS, THE CAR DOES NOT ACCELERATE PROPERLY. THE TRANSMISSION SEEMS TO FLUCTUATE BETWEEN GEARS, AND THE CAR WILL NOT ACCELERATE, AND THE VEHICLE SEEMS AS IF THE PRE-COLLISION ALERT IS ENGAGING OR ATTEMPTING TO ENGAGE, BUT DOES NOT HOWEVER, STOP THE VEHICLE, RATHER, THE VEHICLE HESITATINGLY OR HALTINGLY WILL NOT ACCELERATE PROPERLY UPON PRESSING THE ACCELERATOR PEDAL. ON BOTH OCCASIONS , I IMMEDIATELY STOPPED THE VEHICLE IN A SAFE LOCATION, TURNED THE VEHICLE OFF, AND TURNED THE VEHICLE BACK ON AGAIN. IT SEEMS AS IF THE COMPUTER MODULE IS RESET UPON TURNING THE VEHICLE OFF AND THEN ON AGAIN. UPON TURNING THE VEHICLE ON AGAIN, IN BOTH INSTANCES, THE PROBLEM DISAPPEARED. HOWEVER, THE MOST RECENT INSTANCE OF THIS PROBLEM, UPON TURNING THE VEHICLE BACK ON, THE ERROR MESSAGE DISAPPEARED, AND THE ACCELERATION OF THE VEHICLE RETURNED TO NORMAL, BUT THE YELLOW ENGINE LIGHT REMAINED ON, UNTIL RESTARTING THE VEHICLE THE NEXT DAY.
Corrective Action:
ON TWO DIFFERENT OCCASIONS THE DASH INDICATOR STATED AS FOLLOWS: "PRE-COLLISION ASSIST NOT AVAILABLE". WHEN THIS ERROR MESSAGE APPEARS, THE CAR DOES NOT ACCELERATE PROPERLY. THE TRANSMISSION SEEMS TO FLUCTUATE BETWEEN GEARS, AND THE CAR WILL NOT ACCELERATE, AND THE VEHICLE SEEMS AS IF THE PRE-COLLISION ALERT IS ENGAGING OR ATTEMPTING TO ENGAGE, BUT DOES NOT HOWEVER, STOP THE VEHICLE, RATHER, THE VEHICLE HESITATINGLY OR HALTINGLY WILL NOT ACCELERATE PROPERLY UPON PRESSING THE ACCELERATOR PEDAL. ON BOTH OCCASIONS , I IMMEDIATELY STOPPED THE VEHICLE IN A SAFE LOCATION, TURNED THE VEHICLE OFF, AND TURNED THE VEHICLE BACK ON AGAIN. IT SEEMS AS IF THE COMPUTER MODULE IS RESET UPON TURNING THE VEHICLE OFF AND THEN ON AGAIN. UPON TURNING THE VEHICLE ON AGAIN, IN BOTH INSTANCES, THE PROBLEM DISAPPEARED. HOWEVER, THE MOST RECENT INSTANCE OF THIS PROBLEM, UPON TURNING THE VEHICLE BACK ON, THE ERROR MESSAGE DISAPPEARED, AND THE ACCELERATION OF THE VEHICLE RETURNED TO NORMAL, BUT THE YELLOW ENGINE LIGHT REMAINED ON, UNTIL RESTARTING THE VEHICLE THE NEXT DAY.
Additional Notes:
ON TWO DIFFERENT OCCASIONS THE DASH INDICATOR STATED AS FOLLOWS: "PRE-COLLISION ASSIST NOT AVAILABLE". WHEN THIS ERROR MESSAGE APPEARS, THE CAR DOES NOT ACCELERATE PROPERLY. THE TRANSMISSION SEEMS TO FLUCTUATE BETWEEN GEARS, AND THE CAR WILL NOT ACCELERATE, AND THE VEHICLE SEEMS AS IF THE PRE-COLLISION ALERT IS ENGAGING OR ATTEMPTING TO ENGAGE, BUT DOES NOT HOWEVER, STOP THE VEHICLE, RATHER, THE VEHICLE HESITATINGLY OR HALTINGLY WILL NOT ACCELERATE PROPERLY UPON PRESSING THE ACCELERATOR PEDAL. ON BOTH OCCASIONS , I IMMEDIATELY STOPPED THE VEHICLE IN A SAFE LOCATION, TURNED THE VEHICLE OFF, AND TURNED THE VEHICLE BACK ON AGAIN. IT SEEMS AS IF THE COMPUTER MODULE IS RESET UPON TURNING THE VEHICLE OFF AND THEN ON AGAIN. UPON TURNING THE VEHICLE ON AGAIN, IN BOTH INSTANCES, THE PROBLEM DISAPPEARED. HOWEVER, THE MOST RECENT INSTANCE OF THIS PROBLEM, UPON TURNING THE VEHICLE BACK ON, THE ERROR MESSAGE DISAPPEARED, AND THE ACCELERATION OF THE VEHICLE RETURNED TO NORMAL, BUT THE YELLOW ENGINE LIGHT REMAINED ON, UNTIL RESTARTING THE VEHICLE THE NEXT DAY.
Mfg Campaign: 11384813
Recall Date: Dec 24, 2020
Ford Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ON SATURDAY AUGUST 1, 2020, ME AND MY WIFE DROVE A CAR AFTER WORK AROUND 6:30PM. THIS FORD TRANSIT CONNECT HAS BEEN DRIVING A MONTH SINCE WE BOUGHT IT. WHEN WE TOOK ON THE ROAD WITH AROUND 30MILES SPEED 10MINUTES AFTER WE LEFT, SUDDENLY A WARNING MESSAGE CAME UP SAID THAT "PRE-COLLISION ASSIST NOT AVAILABLE". AS WE SAW THE MESSAGE WE HAD NEVER SEEN BEFORE, WE SLIGHTLY REDUCED A SPEED BELOW 25MILES AND KEPT DRIVING. WE SLOWLY PUSH AN ACCELERATOR TO SPEED UP AGAIN, HOWEVER SUDDENLY WE HEARD CLUNK SOUND, AND THE CAR SHOOK BACK AND FORTH. RPM INDICATOR MOVE ABNORMALLY. WE TRIED TO FIND A RIGHT PLACE FOR PULLING OFF A CAR, HOWEVER WE COULDN'T FIND IT IMMEDIATELY. AROUND 3 MILES DROVE, WE PULL OFF A CAR AND TURNED ENGINE OFF. AFTER A WHILE, TURN IT ON AGAIN. A WARNING MESSAGE IS STILL ON. A CAR STILL SHOOK BACK AND FORTH WHILE WE DROVE AND RETURN TO HOME.
Corrective Action:
ON SATURDAY AUGUST 1, 2020, ME AND MY WIFE DROVE A CAR AFTER WORK AROUND 6:30PM. THIS FORD TRANSIT CONNECT HAS BEEN DRIVING A MONTH SINCE WE BOUGHT IT. WHEN WE TOOK ON THE ROAD WITH AROUND 30MILES SPEED 10MINUTES AFTER WE LEFT, SUDDENLY A WARNING MESSAGE CAME UP SAID THAT "PRE-COLLISION ASSIST NOT AVAILABLE". AS WE SAW THE MESSAGE WE HAD NEVER SEEN BEFORE, WE SLIGHTLY REDUCED A SPEED BELOW 25MILES AND KEPT DRIVING. WE SLOWLY PUSH AN ACCELERATOR TO SPEED UP AGAIN, HOWEVER SUDDENLY WE HEARD CLUNK SOUND, AND THE CAR SHOOK BACK AND FORTH. RPM INDICATOR MOVE ABNORMALLY. WE TRIED TO FIND A RIGHT PLACE FOR PULLING OFF A CAR, HOWEVER WE COULDN'T FIND IT IMMEDIATELY. AROUND 3 MILES DROVE, WE PULL OFF A CAR AND TURNED ENGINE OFF. AFTER A WHILE, TURN IT ON AGAIN. A WARNING MESSAGE IS STILL ON. A CAR STILL SHOOK BACK AND FORTH WHILE WE DROVE AND RETURN TO HOME.
Additional Notes:
ON SATURDAY AUGUST 1, 2020, ME AND MY WIFE DROVE A CAR AFTER WORK AROUND 6:30PM. THIS FORD TRANSIT CONNECT HAS BEEN DRIVING A MONTH SINCE WE BOUGHT IT. WHEN WE TOOK ON THE ROAD WITH AROUND 30MILES SPEED 10MINUTES AFTER WE LEFT, SUDDENLY A WARNING MESSAGE CAME UP SAID THAT "PRE-COLLISION ASSIST NOT AVAILABLE". AS WE SAW THE MESSAGE WE HAD NEVER SEEN BEFORE, WE SLIGHTLY REDUCED A SPEED BELOW 25MILES AND KEPT DRIVING. WE SLOWLY PUSH AN ACCELERATOR TO SPEED UP AGAIN, HOWEVER SUDDENLY WE HEARD CLUNK SOUND, AND THE CAR SHOOK BACK AND FORTH. RPM INDICATOR MOVE ABNORMALLY. WE TRIED TO FIND A RIGHT PLACE FOR PULLING OFF A CAR, HOWEVER WE COULDN'T FIND IT IMMEDIATELY. AROUND 3 MILES DROVE, WE PULL OFF A CAR AND TURNED ENGINE OFF. AFTER A WHILE, TURN IT ON AGAIN. A WARNING MESSAGE IS STILL ON. A CAR STILL SHOOK BACK AND FORTH WHILE WE DROVE AND RETURN TO HOME.
Mfg Campaign: 11342857
Recall Date: Aug 2, 2020
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ON SATURDAY AUGUST 1, 2020, ME AND MY WIFE DROVE A CAR AFTER WORK AROUND 6:30PM. THIS FORD TRANSIT CONNECT HAS BEEN DRIVING A MONTH SINCE WE BOUGHT IT. WHEN WE TOOK ON THE ROAD WITH AROUND 30MILES SPEED 10MINUTES AFTER WE LEFT, SUDDENLY A WARNING MESSAGE CAME UP SAID THAT "PRE-COLLISION ASSIST NOT AVAILABLE". AS WE SAW THE MESSAGE WE HAD NEVER SEEN BEFORE, WE SLIGHTLY REDUCED A SPEED BELOW 25MILES AND KEPT DRIVING. WE SLOWLY PUSH AN ACCELERATOR TO SPEED UP AGAIN, HOWEVER SUDDENLY WE HEARD CLUNK SOUND, AND THE CAR SHOOK BACK AND FORTH. RPM INDICATOR MOVE ABNORMALLY. WE TRIED TO FIND A RIGHT PLACE FOR PULLING OFF A CAR, HOWEVER WE COULDN'T FIND IT IMMEDIATELY. AROUND 3 MILES DROVE, WE PULL OFF A CAR AND TURNED ENGINE OFF. AFTER A WHILE, TURN IT ON AGAIN. A WARNING MESSAGE IS STILL ON. A CAR STILL SHOOK BACK AND FORTH WHILE WE DROVE AND RETURN TO HOME.
Corrective Action:
ON SATURDAY AUGUST 1, 2020, ME AND MY WIFE DROVE A CAR AFTER WORK AROUND 6:30PM. THIS FORD TRANSIT CONNECT HAS BEEN DRIVING A MONTH SINCE WE BOUGHT IT. WHEN WE TOOK ON THE ROAD WITH AROUND 30MILES SPEED 10MINUTES AFTER WE LEFT, SUDDENLY A WARNING MESSAGE CAME UP SAID THAT "PRE-COLLISION ASSIST NOT AVAILABLE". AS WE SAW THE MESSAGE WE HAD NEVER SEEN BEFORE, WE SLIGHTLY REDUCED A SPEED BELOW 25MILES AND KEPT DRIVING. WE SLOWLY PUSH AN ACCELERATOR TO SPEED UP AGAIN, HOWEVER SUDDENLY WE HEARD CLUNK SOUND, AND THE CAR SHOOK BACK AND FORTH. RPM INDICATOR MOVE ABNORMALLY. WE TRIED TO FIND A RIGHT PLACE FOR PULLING OFF A CAR, HOWEVER WE COULDN'T FIND IT IMMEDIATELY. AROUND 3 MILES DROVE, WE PULL OFF A CAR AND TURNED ENGINE OFF. AFTER A WHILE, TURN IT ON AGAIN. A WARNING MESSAGE IS STILL ON. A CAR STILL SHOOK BACK AND FORTH WHILE WE DROVE AND RETURN TO HOME.
Additional Notes:
ON SATURDAY AUGUST 1, 2020, ME AND MY WIFE DROVE A CAR AFTER WORK AROUND 6:30PM. THIS FORD TRANSIT CONNECT HAS BEEN DRIVING A MONTH SINCE WE BOUGHT IT. WHEN WE TOOK ON THE ROAD WITH AROUND 30MILES SPEED 10MINUTES AFTER WE LEFT, SUDDENLY A WARNING MESSAGE CAME UP SAID THAT "PRE-COLLISION ASSIST NOT AVAILABLE". AS WE SAW THE MESSAGE WE HAD NEVER SEEN BEFORE, WE SLIGHTLY REDUCED A SPEED BELOW 25MILES AND KEPT DRIVING. WE SLOWLY PUSH AN ACCELERATOR TO SPEED UP AGAIN, HOWEVER SUDDENLY WE HEARD CLUNK SOUND, AND THE CAR SHOOK BACK AND FORTH. RPM INDICATOR MOVE ABNORMALLY. WE TRIED TO FIND A RIGHT PLACE FOR PULLING OFF A CAR, HOWEVER WE COULDN'T FIND IT IMMEDIATELY. AROUND 3 MILES DROVE, WE PULL OFF A CAR AND TURNED ENGINE OFF. AFTER A WHILE, TURN IT ON AGAIN. A WARNING MESSAGE IS STILL ON. A CAR STILL SHOOK BACK AND FORTH WHILE WE DROVE AND RETURN TO HOME.
Mfg Campaign: 11342857
Recall Date: Aug 2, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE OPERATOR WAS TRAVELING TOO FAST WHEN MERGING, 65 MPH, THEN LOST CONTROL AND STRUCK A SAFETY BARRIER. A FEW MINUTES AFTER THE CRASH, A FIRE STARTED FROM THE FRONT OF THE VEHICLE. SEE ATTACHMENT. *TR*DT
Corrective Action:
VEHICLE OPERATOR WAS TRAVELING TOO FAST WHEN MERGING, 65 MPH, THEN LOST CONTROL AND STRUCK A SAFETY BARRIER. A FEW MINUTES AFTER THE CRASH, A FIRE STARTED FROM THE FRONT OF THE VEHICLE. SEE ATTACHMENT. *TR*DT
Additional Notes:
VEHICLE OPERATOR WAS TRAVELING TOO FAST WHEN MERGING, 65 MPH, THEN LOST CONTROL AND STRUCK A SAFETY BARRIER. A FEW MINUTES AFTER THE CRASH, A FIRE STARTED FROM THE FRONT OF THE VEHICLE. SEE ATTACHMENT. *TR*DT
Mfg Campaign: 11328097
Recall Date: Jun 10, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FAILURE WITH THE TRANSMISSION WITH ONLY 8000 MILES
Corrective Action:
FAILURE WITH THE TRANSMISSION WITH ONLY 8000 MILES
Additional Notes:
FAILURE WITH THE TRANSMISSION WITH ONLY 8000 MILES
Mfg Campaign: 11317230
Recall Date: Mar 10, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AFTER THE DRIVER I STOPPED AT A STOP LIGHT AFTER GETTING OFF THE FREEWAY, HE THE ACCELERATOR PEDAL AND THERE WAS BARELY ANY POWER. THE VEHICLE HAD TROUBLE ACCELERATING AND WAS PUTTING. THE DRIVER PULLED OVER AND CHECKED THE TEMPERATURE GAUGE, WHICH WAS FINE, AND THERE WERE NO BLINKING LIGHTS INDICATING ANY MALFUNCTION. THE DRIVER THEN PROCEEDED BUT THE VEHICLE WAS STILL PUTTING. AFTER PASSING THE NEXT INTERSECTION, THE DRIVER SMELLED AN ODD FUME. THEY PULLED OVER AND SAW SMOKE COMING OUT FROM UNDER THE HOOD. AS THEY PARKED THE VEHICLE, THE SMOKE TURNED BLACK. THE DRIVER THEN HURRIEDLY GOT OUT OF THE VEHICLE. THE VEHICLE WAS NOW ON FIRE AND THE DRIVER BELIEVES THEY SAW SOMETHING WAS LEAKING FROM THE VEHICLE. A BYSTANDER CALLED 911 AND FAIRLY QUICKLY, THE FIRE DEPARTMENT PUT OUT THE FIRE.
Corrective Action:
AFTER THE DRIVER I STOPPED AT A STOP LIGHT AFTER GETTING OFF THE FREEWAY, HE THE ACCELERATOR PEDAL AND THERE WAS BARELY ANY POWER. THE VEHICLE HAD TROUBLE ACCELERATING AND WAS PUTTING. THE DRIVER PULLED OVER AND CHECKED THE TEMPERATURE GAUGE, WHICH WAS FINE, AND THERE WERE NO BLINKING LIGHTS INDICATING ANY MALFUNCTION. THE DRIVER THEN PROCEEDED BUT THE VEHICLE WAS STILL PUTTING. AFTER PASSING THE NEXT INTERSECTION, THE DRIVER SMELLED AN ODD FUME. THEY PULLED OVER AND SAW SMOKE COMING OUT FROM UNDER THE HOOD. AS THEY PARKED THE VEHICLE, THE SMOKE TURNED BLACK. THE DRIVER THEN HURRIEDLY GOT OUT OF THE VEHICLE. THE VEHICLE WAS NOW ON FIRE AND THE DRIVER BELIEVES THEY SAW SOMETHING WAS LEAKING FROM THE VEHICLE. A BYSTANDER CALLED 911 AND FAIRLY QUICKLY, THE FIRE DEPARTMENT PUT OUT THE FIRE.
Additional Notes:
AFTER THE DRIVER I STOPPED AT A STOP LIGHT AFTER GETTING OFF THE FREEWAY, HE THE ACCELERATOR PEDAL AND THERE WAS BARELY ANY POWER. THE VEHICLE HAD TROUBLE ACCELERATING AND WAS PUTTING. THE DRIVER PULLED OVER AND CHECKED THE TEMPERATURE GAUGE, WHICH WAS FINE, AND THERE WERE NO BLINKING LIGHTS INDICATING ANY MALFUNCTION. THE DRIVER THEN PROCEEDED BUT THE VEHICLE WAS STILL PUTTING. AFTER PASSING THE NEXT INTERSECTION, THE DRIVER SMELLED AN ODD FUME. THEY PULLED OVER AND SAW SMOKE COMING OUT FROM UNDER THE HOOD. AS THEY PARKED THE VEHICLE, THE SMOKE TURNED BLACK. THE DRIVER THEN HURRIEDLY GOT OUT OF THE VEHICLE. THE VEHICLE WAS NOW ON FIRE AND THE DRIVER BELIEVES THEY SAW SOMETHING WAS LEAKING FROM THE VEHICLE. A BYSTANDER CALLED 911 AND FAIRLY QUICKLY, THE FIRE DEPARTMENT PUT OUT THE FIRE.
Mfg Campaign: 11270948
Recall Date: Oct 25, 2019
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Barry Edzant
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury