FORD TRANSIT 2020

Complete listing of complaints and recalls for this vehicle

95
Complaints
36
Recalls

Complaints & Recalls

95 Complaints 36 Recalls

Official Safety Recalls - Important!

36 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 25V442000 SAFETY RECALL
200.1K Vehicles Affected
Recall Date: Jun 27, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Potential Risk:
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the rearview camera software, free of charge. Owner notification letters are expected to be mailed July 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S72
Recall Date: Jun 27, 2025
Quality Vans
NHTSA Campaign: 23V499000 SAFETY RECALL
10 Vehicles Affected
Recall Date: Jul 19, 2023
Safety Issue:

Quality Vans (Quality Vans) is recalling certain 2020-2023 Ford Transit vans equipped with Onan QG 2800i EVAP generators, part number 2.8HGLAA-8303A. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may not be properly secured, which can cause a gas leak.

Potential Risk:
A gasoline leak in the presence of an ignition source may increase the risk of fire.
FREE Recall Solution:
Dealers will inspect and replace the fuel hose and clamps as necessary, free of charge. Owner notification letters were mailed August 4, 2023. Owners may contact Quality Vans customer service at 1-480-464-7007.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Notice Date: Aug 7, 2023
Recall Date: Jul 19, 2023
Ford Motor Company
NHTSA Campaign: 21V978000 SAFETY RECALL
4.5K Vehicles Affected
Recall Date: Dec 16, 2021
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Transit vehicles equipped with All Wheel Drive (AWD). The bolts that attach the rear driveshaft to the transfer case may become loose or damaged, which can result in separation of the driveshaft from the transfer case.

Potential Risk:
Driveshaft separation can result in a loss of drive power, or unintended movement while parked if the parking brake is not engaged, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the driveshaft bolts. If any loose bolts are found, the driveshaft, attachment hardware, transfer case flange kit, and seal will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S54.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 21S54
Notice Date: Feb 4, 2022
Recall Date: Dec 16, 2021
Ford Motor Company
NHTSA Campaign: 21V631000 SAFETY RECALL
30 Vehicles Affected
Recall Date: Aug 11, 2021
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.

Potential Risk:
Parking brake failure can result in unintended vehicle movement, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the passenger side parking brake cable with a cable that provides sufficient clearance to the damper shield, free of charge. Interim owner notification letters were mailed on September 24, 2021. Owner notification letters were mailed on March 14, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S39.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 21S39
Notice Date: Mar 14, 2022
Recall Date: Aug 11, 2021
Ford Motor Company
NHTSA Campaign: 20V575000 SAFETY RECALL
620.2K Vehicles Affected
Recall Date: Sep 23, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:
Reduced rearward visibility can increase the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20C19
Notice Date: Feb 1, 2021
Recall Date: Sep 23, 2020
Ford Motor Company
NHTSA Campaign: 20V415000 SAFETY RECALL
68 Vehicles Affected
Recall Date: Jul 17, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.

Potential Risk:
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S35
Notice Date: Jan 11, 2021
Recall Date: Jul 17, 2020
National Van Builders, Inc.
NHTSA Campaign: 20V250000 SAFETY RECALL
5 Vehicles Affected
Recall Date: May 5, 2020
Safety Issue:

National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

Potential Risk:
An unsecured occupant has an increased risk of injury in the event of a crash.
FREE Recall Solution:
National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1-800-443-4540 or National Van Builders customer service at 1-800-527-7477.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20E-004
Notice Date: May 19, 2020
Recall Date: May 5, 2020
Transitworks
NHTSA Campaign: 20V222000 SAFETY RECALL
205 Vehicles Affected
Recall Date: Apr 20, 2020
Safety Issue:

TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

Potential Risk:
An unsecured occupant has an increased risk of injury in the event of a crash.
FREE Recall Solution:
TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Notice Date: May 13, 2020
Recall Date: Apr 20, 2020

Consumer Complaints

95 Complaints
Ford Motor Company
Campaign: 11499682 Other
Jan 1, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Left the van running in my driveway next thing I know it was on fire

Corrective Action:

Left the van running in my driveway next thing I know it was on fire

Additional Notes:

Left the van running in my driveway next thing I know it was on fire

Manufacturer: FORD
Mfg Campaign: 11499682
Notice Date: Jan 1, 2023
Recall Date: Jan 1, 2023
Ford Motor Company
Campaign: 11475300 Other
Jul 22, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2020 Ford Transit. The contact stated while driving 60 MPH, the check engine warning light illuminated. Additionally, the vehicle would not shift out of gear. The vehicle was taken to the local dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was then taken to an independent mechanic. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 150,000.

Corrective Action:

The contact owns a 2020 Ford Transit. The contact stated while driving 60 MPH, the check engine warning light illuminated. Additionally, the vehicle would not shift out of gear. The vehicle was taken to the local dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was then taken to an independent mechanic. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 150,000.

Additional Notes:

The contact owns a 2020 Ford Transit. The contact stated while driving 60 MPH, the check engine warning light illuminated. Additionally, the vehicle would not shift out of gear. The vehicle was taken to the local dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was then taken to an independent mechanic. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 150,000.

Manufacturer: FORD
Mfg Campaign: 11475300
Notice Date: Jul 22, 2022
Recall Date: Jul 22, 2022
Ford Motor Company
Campaign: 11459163 Other
Mar 31, 2022
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2020 Ford Transit. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and made an abnormal sound. Upon inspection, the contact noticed that the rear driver's and passenger's exhaust manifold bolts were fractured and leaking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. Prior to the failure, the vehicle had a cylinder # 2 misfire with code P0302 and the spark plugs were replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000.

Corrective Action:

The contact owns a 2020 Ford Transit. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and made an abnormal sound. Upon inspection, the contact noticed that the rear driver's and passenger's exhaust manifold bolts were fractured and leaking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. Prior to the failure, the vehicle had a cylinder # 2 misfire with code P0302 and the spark plugs were replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000.

Additional Notes:

The contact owns a 2020 Ford Transit. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and made an abnormal sound. Upon inspection, the contact noticed that the rear driver's and passenger's exhaust manifold bolts were fractured and leaking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. Prior to the failure, the vehicle had a cylinder # 2 misfire with code P0302 and the spark plugs were replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000.

Manufacturer: FORD
Mfg Campaign: 11459163
Notice Date: Mar 31, 2022
Recall Date: Mar 31, 2022
Ford Motor Company
Campaign: 11448677 Other
2 Vehicles Affected
Jan 24, 2022
Defect Description:

SEATS

Potential Consequences:

1. 10 SPEED ELECTRIC TRANSMISSION - When traveling at a lower speed when approaching a turn (10, 15, 20, 25mph); when you release the accelerator to make the turn, and then begin to apply pressure to the accelerator to move forward, the transmission has not selected a gear and no acceleration occurs. This leaves the transmission between gears (neutral momentarily) and the vehicle has no power to move forward. It has happened on several occasions and I believe it places the driver in a dangerous position to not maintain power to the drive train. 2. FRONT SEAT ADJUSTMENT RAILS - The two rails on each seat are irregular shaped heavy metal rails which the seat assembly slides back and forth on. When getting into the truck (stepping up and moving your legs around the outside corner of the seat), the sharp metal end (painted) scrapes, scratches, or lacerates your calf, as you get in. This has happened on several occasions to me as the driver, and more than several occasions to my wife; who has the seat adjusted further back, thus exposing more of the metal rail to contact with her leg. In my owner's manual, diagrams show an plastic end cap on the front portion of the rails. They are not installed on the 2020 (actually 2021) model. I spoke to the Ford parts department. They are available for earlier model vans (2017, 2018 as an example) but, they are not available for the 2020 model. The price for me to purchase the "plastic" injection molded end caps to prevent future injury are $96.00 FOR EACH END CAP! Plus tax, over $414. If they were installed on previous models, why not the 2020 model? Injuries are minor but, they are injuries because of a part deletion/omission by Ford Motor Company.

Corrective Action:

1. 10 SPEED ELECTRIC TRANSMISSION - When traveling at a lower speed when approaching a turn (10, 15, 20, 25mph); when you release the accelerator to make the turn, and then begin to apply pressure to the accelerator to move forward, the transmission has not selected a gear and no acceleration occurs. This leaves the transmission between gears (neutral momentarily) and the vehicle has no power to move forward. It has happened on several occasions and I believe it places the driver in a dangerous position to not maintain power to the drive train. 2. FRONT SEAT ADJUSTMENT RAILS - The two rails on each seat are irregular shaped heavy metal rails which the seat assembly slides back and forth on. When getting into the truck (stepping up and moving your legs around the outside corner of the seat), the sharp metal end (painted) scrapes, scratches, or lacerates your calf, as you get in. This has happened on several occasions to me as the driver, and more than several occasions to my wife; who has the seat adjusted further back, thus exposing more of the metal rail to contact with her leg. In my owner's manual, diagrams show an plastic end cap on the front portion of the rails. They are not installed on the 2020 (actually 2021) model. I spoke to the Ford parts department. They are available for earlier model vans (2017, 2018 as an example) but, they are not available for the 2020 model. The price for me to purchase the "plastic" injection molded end caps to prevent future injury are $96.00 FOR EACH END CAP! Plus tax, over $414. If they were installed on previous models, why not the 2020 model? Injuries are minor but, they are injuries because of a part deletion/omission by Ford Motor Company.

Additional Notes:

1. 10 SPEED ELECTRIC TRANSMISSION - When traveling at a lower speed when approaching a turn (10, 15, 20, 25mph); when you release the accelerator to make the turn, and then begin to apply pressure to the accelerator to move forward, the transmission has not selected a gear and no acceleration occurs. This leaves the transmission between gears (neutral momentarily) and the vehicle has no power to move forward. It has happened on several occasions and I believe it places the driver in a dangerous position to not maintain power to the drive train. 2. FRONT SEAT ADJUSTMENT RAILS - The two rails on each seat are irregular shaped heavy metal rails which the seat assembly slides back and forth on. When getting into the truck (stepping up and moving your legs around the outside corner of the seat), the sharp metal end (painted) scrapes, scratches, or lacerates your calf, as you get in. This has happened on several occasions to me as the driver, and more than several occasions to my wife; who has the seat adjusted further back, thus exposing more of the metal rail to contact with her leg. In my owner's manual, diagrams show an plastic end cap on the front portion of the rails. They are not installed on the 2020 (actually 2021) model. I spoke to the Ford parts department. They are available for earlier model vans (2017, 2018 as an example) but, they are not available for the 2020 model. The price for me to purchase the "plastic" injection molded end caps to prevent future injury are $96.00 FOR EACH END CAP! Plus tax, over $414. If they were installed on previous models, why not the 2020 model? Injuries are minor but, they are injuries because of a part deletion/omission by Ford Motor Company.

Manufacturer: FORD
Mfg Campaign: 11448677
Notice Date: Jan 24, 2022
Recall Date: Jan 24, 2022
Ford Motor Company
Campaign: 11448677 Other
2 Vehicles Affected
Jan 24, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

1. 10 SPEED ELECTRIC TRANSMISSION - When traveling at a lower speed when approaching a turn (10, 15, 20, 25mph); when you release the accelerator to make the turn, and then begin to apply pressure to the accelerator to move forward, the transmission has not selected a gear and no acceleration occurs. This leaves the transmission between gears (neutral momentarily) and the vehicle has no power to move forward. It has happened on several occasions and I believe it places the driver in a dangerous position to not maintain power to the drive train. 2. FRONT SEAT ADJUSTMENT RAILS - The two rails on each seat are irregular shaped heavy metal rails which the seat assembly slides back and forth on. When getting into the truck (stepping up and moving your legs around the outside corner of the seat), the sharp metal end (painted) scrapes, scratches, or lacerates your calf, as you get in. This has happened on several occasions to me as the driver, and more than several occasions to my wife; who has the seat adjusted further back, thus exposing more of the metal rail to contact with her leg. In my owner's manual, diagrams show an plastic end cap on the front portion of the rails. They are not installed on the 2020 (actually 2021) model. I spoke to the Ford parts department. They are available for earlier model vans (2017, 2018 as an example) but, they are not available for the 2020 model. The price for me to purchase the "plastic" injection molded end caps to prevent future injury are $96.00 FOR EACH END CAP! Plus tax, over $414. If they were installed on previous models, why not the 2020 model? Injuries are minor but, they are injuries because of a part deletion/omission by Ford Motor Company.

Corrective Action:

1. 10 SPEED ELECTRIC TRANSMISSION - When traveling at a lower speed when approaching a turn (10, 15, 20, 25mph); when you release the accelerator to make the turn, and then begin to apply pressure to the accelerator to move forward, the transmission has not selected a gear and no acceleration occurs. This leaves the transmission between gears (neutral momentarily) and the vehicle has no power to move forward. It has happened on several occasions and I believe it places the driver in a dangerous position to not maintain power to the drive train. 2. FRONT SEAT ADJUSTMENT RAILS - The two rails on each seat are irregular shaped heavy metal rails which the seat assembly slides back and forth on. When getting into the truck (stepping up and moving your legs around the outside corner of the seat), the sharp metal end (painted) scrapes, scratches, or lacerates your calf, as you get in. This has happened on several occasions to me as the driver, and more than several occasions to my wife; who has the seat adjusted further back, thus exposing more of the metal rail to contact with her leg. In my owner's manual, diagrams show an plastic end cap on the front portion of the rails. They are not installed on the 2020 (actually 2021) model. I spoke to the Ford parts department. They are available for earlier model vans (2017, 2018 as an example) but, they are not available for the 2020 model. The price for me to purchase the "plastic" injection molded end caps to prevent future injury are $96.00 FOR EACH END CAP! Plus tax, over $414. If they were installed on previous models, why not the 2020 model? Injuries are minor but, they are injuries because of a part deletion/omission by Ford Motor Company.

Additional Notes:

1. 10 SPEED ELECTRIC TRANSMISSION - When traveling at a lower speed when approaching a turn (10, 15, 20, 25mph); when you release the accelerator to make the turn, and then begin to apply pressure to the accelerator to move forward, the transmission has not selected a gear and no acceleration occurs. This leaves the transmission between gears (neutral momentarily) and the vehicle has no power to move forward. It has happened on several occasions and I believe it places the driver in a dangerous position to not maintain power to the drive train. 2. FRONT SEAT ADJUSTMENT RAILS - The two rails on each seat are irregular shaped heavy metal rails which the seat assembly slides back and forth on. When getting into the truck (stepping up and moving your legs around the outside corner of the seat), the sharp metal end (painted) scrapes, scratches, or lacerates your calf, as you get in. This has happened on several occasions to me as the driver, and more than several occasions to my wife; who has the seat adjusted further back, thus exposing more of the metal rail to contact with her leg. In my owner's manual, diagrams show an plastic end cap on the front portion of the rails. They are not installed on the 2020 (actually 2021) model. I spoke to the Ford parts department. They are available for earlier model vans (2017, 2018 as an example) but, they are not available for the 2020 model. The price for me to purchase the "plastic" injection molded end caps to prevent future injury are $96.00 FOR EACH END CAP! Plus tax, over $414. If they were installed on previous models, why not the 2020 model? Injuries are minor but, they are injuries because of a part deletion/omission by Ford Motor Company.

Manufacturer: FORD
Mfg Campaign: 11448677
Notice Date: Jan 24, 2022
Recall Date: Jan 24, 2022
Ford Motor Company
Campaign: 11444096 Other
Dec 17, 2021
Defect Description:

SEATS

Potential Consequences:

I bought this vehicle in Sept 2020 and have had this issue since day one. The drivers seat creates a bulge about half-way up the seat back when the seat warms up either with the heated seat feature or sunlight and pushes me forward out of the safety of the side seat bolsters. The passenger seat does not have this issue and has a slight concave shape to it for proper support. The Ford dealer has replaced the lumbar support system and "wrapped" the lever inside the seat back to reduce any protrusions. I now can feel that padding which adds to the bulge that pushes me forward. The Ford rep says they have not been able to duplicate the concern. I have asked for someone to drive the vehicle for a period of time so they too can notice how the bulge gets bigger as the seat heats up. The rep says there is nothing more they can do since the problem can't be duplicated. So, I am asking for your help since I feel very unsafe when I have to drive this due to the bulge. This is from the Ford Rep- "[XXX], Good morning. I do apologize for not getting back with you as I said I would. Ford Pro has been experiencing unexpected high call volume for several weeks now. We are actively working to address that issue. I did speak with S/A [XXX] at Monaco & Sons Motor Sales just a few minutes ago. He advised the wheel repair shop has not yet returned the wheel as they said may be done as early as last Friday or Monday at the latest. I asked [XXX] about the driver seat, and he states they have not been able to reproduce the concern you reported, they have also compared it to other Transits at their dealership and find your seat to be similar. Until or unless they are able to verify a concern that is due to a factory defect in the seat or components, they will not be able to address this further. I will schedule my next follow up for Monday, 12/13/21. Barring any unforeseen issues, the wheel should be repaired and your vehicle should be back with you before then." INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U

Corrective Action:

I bought this vehicle in Sept 2020 and have had this issue since day one. The drivers seat creates a bulge about half-way up the seat back when the seat warms up either with the heated seat feature or sunlight and pushes me forward out of the safety of the side seat bolsters. The passenger seat does not have this issue and has a slight concave shape to it for proper support. The Ford dealer has replaced the lumbar support system and "wrapped" the lever inside the seat back to reduce any protrusions. I now can feel that padding which adds to the bulge that pushes me forward. The Ford rep says they have not been able to duplicate the concern. I have asked for someone to drive the vehicle for a period of time so they too can notice how the bulge gets bigger as the seat heats up. The rep says there is nothing more they can do since the problem can't be duplicated. So, I am asking for your help since I feel very unsafe when I have to drive this due to the bulge. This is from the Ford Rep- "[XXX], Good morning. I do apologize for not getting back with you as I said I would. Ford Pro has been experiencing unexpected high call volume for several weeks now. We are actively working to address that issue. I did speak with S/A [XXX] at Monaco & Sons Motor Sales just a few minutes ago. He advised the wheel repair shop has not yet returned the wheel as they said may be done as early as last Friday or Monday at the latest. I asked [XXX] about the driver seat, and he states they have not been able to reproduce the concern you reported, they have also compared it to other Transits at their dealership and find your seat to be similar. Until or unless they are able to verify a concern that is due to a factory defect in the seat or components, they will not be able to address this further. I will schedule my next follow up for Monday, 12/13/21. Barring any unforeseen issues, the wheel should be repaired and your vehicle should be back with you before then." INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U

Additional Notes:

I bought this vehicle in Sept 2020 and have had this issue since day one. The drivers seat creates a bulge about half-way up the seat back when the seat warms up either with the heated seat feature or sunlight and pushes me forward out of the safety of the side seat bolsters. The passenger seat does not have this issue and has a slight concave shape to it for proper support. The Ford dealer has replaced the lumbar support system and "wrapped" the lever inside the seat back to reduce any protrusions. I now can feel that padding which adds to the bulge that pushes me forward. The Ford rep says they have not been able to duplicate the concern. I have asked for someone to drive the vehicle for a period of time so they too can notice how the bulge gets bigger as the seat heats up. The rep says there is nothing more they can do since the problem can't be duplicated. So, I am asking for your help since I feel very unsafe when I have to drive this due to the bulge. This is from the Ford Rep- "[XXX], Good morning. I do apologize for not getting back with you as I said I would. Ford Pro has been experiencing unexpected high call volume for several weeks now. We are actively working to address that issue. I did speak with S/A [XXX] at Monaco & Sons Motor Sales just a few minutes ago. He advised the wheel repair shop has not yet returned the wheel as they said may be done as early as last Friday or Monday at the latest. I asked [XXX] about the driver seat, and he states they have not been able to reproduce the concern you reported, they have also compared it to other Transits at their dealership and find your seat to be similar. Until or unless they are able to verify a concern that is due to a factory defect in the seat or components, they will not be able to address this further. I will schedule my next follow up for Monday, 12/13/21. Barring any unforeseen issues, the wheel should be repaired and your vehicle should be back with you before then." INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U

Manufacturer: FORD
Mfg Campaign: 11444096
Notice Date: Dec 17, 2021
Recall Date: Dec 17, 2021
Ford Motor Company
Campaign: 11440247 Other
Nov 12, 2021
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Driving 30 MPH engine starting revving up to 4000rpm and very loud! Stalled out and wouldn't start, 3 times during a 5 minute drive.

Corrective Action:

Driving 30 MPH engine starting revving up to 4000rpm and very loud! Stalled out and wouldn't start, 3 times during a 5 minute drive.

Additional Notes:

Driving 30 MPH engine starting revving up to 4000rpm and very loud! Stalled out and wouldn't start, 3 times during a 5 minute drive.

Manufacturer: FORD
Mfg Campaign: 11440247
Notice Date: Nov 12, 2021
Recall Date: Nov 12, 2021
Ford Motor Company
Campaign: 11440247 Other
Nov 12, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

Driving 30 MPH engine starting revving up to 4000rpm and very loud! Stalled out and wouldn't start, 3 times during a 5 minute drive.

Corrective Action:

Driving 30 MPH engine starting revving up to 4000rpm and very loud! Stalled out and wouldn't start, 3 times during a 5 minute drive.

Additional Notes:

Driving 30 MPH engine starting revving up to 4000rpm and very loud! Stalled out and wouldn't start, 3 times during a 5 minute drive.

Manufacturer: FORD
Mfg Campaign: 11440247
Notice Date: Nov 12, 2021
Recall Date: Nov 12, 2021
Ford Motor Company
Campaign: 11440247 Other
Nov 12, 2021
Defect Description:

ENGINE

Potential Consequences:

Driving 30 MPH engine starting revving up to 4000rpm and very loud! Stalled out and wouldn't start, 3 times during a 5 minute drive.

Corrective Action:

Driving 30 MPH engine starting revving up to 4000rpm and very loud! Stalled out and wouldn't start, 3 times during a 5 minute drive.

Additional Notes:

Driving 30 MPH engine starting revving up to 4000rpm and very loud! Stalled out and wouldn't start, 3 times during a 5 minute drive.

Manufacturer: FORD
Mfg Campaign: 11440247
Notice Date: Nov 12, 2021
Recall Date: Nov 12, 2021
Ford Motor Company
Campaign: 11427754 Other
Aug 4, 2021
Defect Description:

STEERING

Potential Consequences:

While riding through a Walmart parking lot the power steering went out. I managed to manuever to a nearby Ford service station. While there awaiting service I read online that this make and model looses power steering. The Blog suggested turning off the vehicle and restarting it. I went back to my vehicle and started it and the power steering had returned. I was 5.5 hours away from home but when I got home I parked it until I could get it to the dealership. It has been at the dealership for 10 days and just last night the dealership told me that the vehicle has water and sand in it and that that is what is causing the problems with the vehicle. I have never been in water or sand in this vehicle.

Corrective Action:

While riding through a Walmart parking lot the power steering went out. I managed to manuever to a nearby Ford service station. While there awaiting service I read online that this make and model looses power steering. The Blog suggested turning off the vehicle and restarting it. I went back to my vehicle and started it and the power steering had returned. I was 5.5 hours away from home but when I got home I parked it until I could get it to the dealership. It has been at the dealership for 10 days and just last night the dealership told me that the vehicle has water and sand in it and that that is what is causing the problems with the vehicle. I have never been in water or sand in this vehicle.

Additional Notes:

While riding through a Walmart parking lot the power steering went out. I managed to manuever to a nearby Ford service station. While there awaiting service I read online that this make and model looses power steering. The Blog suggested turning off the vehicle and restarting it. I went back to my vehicle and started it and the power steering had returned. I was 5.5 hours away from home but when I got home I parked it until I could get it to the dealership. It has been at the dealership for 10 days and just last night the dealership told me that the vehicle has water and sand in it and that that is what is causing the problems with the vehicle. I have never been in water or sand in this vehicle.

Manufacturer: FORD
Mfg Campaign: 11427754
Notice Date: Aug 4, 2021
Recall Date: Aug 4, 2021
Ford Motor Company
Campaign: 11416249 Other
May 12, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

VEHICLE INSTRUMENT CLUSTER INTERMITTENTLY LOSES POWER, BOTH WHILE VEHICLE IS IN MOTION OR WHILE STOPPED. INSTRUMENT CLUSTER CEASES TO DISPLAY VEHICLE SPEED, ENGINE RPM, ENGINE TEMP, AND FUEL LEVEL, AS WELL AS ALL OTHER INFO THAT IS TYPICALLY DISPLAYED. THIS CONDITION CAN LAST SECONDS OR SEVERAL MINUTES AT A TIME. IF CRUISE CONTROL IS ACTIVE WHILE THE ISSUE OCCURS, CRUISE CONTROL CEASES TO FUNCTION AND THE VEHICLE STARTS TO SLOW DOWN UNEXPECTEDLY. WHEN THE INSTRUMENT CLUSTER REGAINS POWER, IT SOMETIMES FLASHES VARIOUS WARNINGS, SUCH AS "BLIND SPOT ASSIST ERROR," "TRANSMISSION NOT IN PARK," "PRE-COLLISION ASSIST ERROR," "ADAPTIVE CRUISE NOT AVAILABLE," AND "PARK ASSIST ERROR." THIS PROBLEM OCCURS INTERMITTENTLY, BUT HAS OCCURRED COUNTLESS TIMES SINCE THE VEHICLE WAS PURCHASED NEW IN JANUARY OF 2021.

Corrective Action:

VEHICLE INSTRUMENT CLUSTER INTERMITTENTLY LOSES POWER, BOTH WHILE VEHICLE IS IN MOTION OR WHILE STOPPED. INSTRUMENT CLUSTER CEASES TO DISPLAY VEHICLE SPEED, ENGINE RPM, ENGINE TEMP, AND FUEL LEVEL, AS WELL AS ALL OTHER INFO THAT IS TYPICALLY DISPLAYED. THIS CONDITION CAN LAST SECONDS OR SEVERAL MINUTES AT A TIME. IF CRUISE CONTROL IS ACTIVE WHILE THE ISSUE OCCURS, CRUISE CONTROL CEASES TO FUNCTION AND THE VEHICLE STARTS TO SLOW DOWN UNEXPECTEDLY. WHEN THE INSTRUMENT CLUSTER REGAINS POWER, IT SOMETIMES FLASHES VARIOUS WARNINGS, SUCH AS "BLIND SPOT ASSIST ERROR," "TRANSMISSION NOT IN PARK," "PRE-COLLISION ASSIST ERROR," "ADAPTIVE CRUISE NOT AVAILABLE," AND "PARK ASSIST ERROR." THIS PROBLEM OCCURS INTERMITTENTLY, BUT HAS OCCURRED COUNTLESS TIMES SINCE THE VEHICLE WAS PURCHASED NEW IN JANUARY OF 2021.

Additional Notes:

VEHICLE INSTRUMENT CLUSTER INTERMITTENTLY LOSES POWER, BOTH WHILE VEHICLE IS IN MOTION OR WHILE STOPPED. INSTRUMENT CLUSTER CEASES TO DISPLAY VEHICLE SPEED, ENGINE RPM, ENGINE TEMP, AND FUEL LEVEL, AS WELL AS ALL OTHER INFO THAT IS TYPICALLY DISPLAYED. THIS CONDITION CAN LAST SECONDS OR SEVERAL MINUTES AT A TIME. IF CRUISE CONTROL IS ACTIVE WHILE THE ISSUE OCCURS, CRUISE CONTROL CEASES TO FUNCTION AND THE VEHICLE STARTS TO SLOW DOWN UNEXPECTEDLY. WHEN THE INSTRUMENT CLUSTER REGAINS POWER, IT SOMETIMES FLASHES VARIOUS WARNINGS, SUCH AS "BLIND SPOT ASSIST ERROR," "TRANSMISSION NOT IN PARK," "PRE-COLLISION ASSIST ERROR," "ADAPTIVE CRUISE NOT AVAILABLE," AND "PARK ASSIST ERROR." THIS PROBLEM OCCURS INTERMITTENTLY, BUT HAS OCCURRED COUNTLESS TIMES SINCE THE VEHICLE WAS PURCHASED NEW IN JANUARY OF 2021.

Manufacturer: FORD
Mfg Campaign: 11416249
Notice Date: May 12, 2021
Recall Date: May 12, 2021
Ford Motor Company
Campaign: 11416249 Other
May 12, 2021
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

VEHICLE INSTRUMENT CLUSTER INTERMITTENTLY LOSES POWER, BOTH WHILE VEHICLE IS IN MOTION OR WHILE STOPPED. INSTRUMENT CLUSTER CEASES TO DISPLAY VEHICLE SPEED, ENGINE RPM, ENGINE TEMP, AND FUEL LEVEL, AS WELL AS ALL OTHER INFO THAT IS TYPICALLY DISPLAYED. THIS CONDITION CAN LAST SECONDS OR SEVERAL MINUTES AT A TIME. IF CRUISE CONTROL IS ACTIVE WHILE THE ISSUE OCCURS, CRUISE CONTROL CEASES TO FUNCTION AND THE VEHICLE STARTS TO SLOW DOWN UNEXPECTEDLY. WHEN THE INSTRUMENT CLUSTER REGAINS POWER, IT SOMETIMES FLASHES VARIOUS WARNINGS, SUCH AS "BLIND SPOT ASSIST ERROR," "TRANSMISSION NOT IN PARK," "PRE-COLLISION ASSIST ERROR," "ADAPTIVE CRUISE NOT AVAILABLE," AND "PARK ASSIST ERROR." THIS PROBLEM OCCURS INTERMITTENTLY, BUT HAS OCCURRED COUNTLESS TIMES SINCE THE VEHICLE WAS PURCHASED NEW IN JANUARY OF 2021.

Corrective Action:

VEHICLE INSTRUMENT CLUSTER INTERMITTENTLY LOSES POWER, BOTH WHILE VEHICLE IS IN MOTION OR WHILE STOPPED. INSTRUMENT CLUSTER CEASES TO DISPLAY VEHICLE SPEED, ENGINE RPM, ENGINE TEMP, AND FUEL LEVEL, AS WELL AS ALL OTHER INFO THAT IS TYPICALLY DISPLAYED. THIS CONDITION CAN LAST SECONDS OR SEVERAL MINUTES AT A TIME. IF CRUISE CONTROL IS ACTIVE WHILE THE ISSUE OCCURS, CRUISE CONTROL CEASES TO FUNCTION AND THE VEHICLE STARTS TO SLOW DOWN UNEXPECTEDLY. WHEN THE INSTRUMENT CLUSTER REGAINS POWER, IT SOMETIMES FLASHES VARIOUS WARNINGS, SUCH AS "BLIND SPOT ASSIST ERROR," "TRANSMISSION NOT IN PARK," "PRE-COLLISION ASSIST ERROR," "ADAPTIVE CRUISE NOT AVAILABLE," AND "PARK ASSIST ERROR." THIS PROBLEM OCCURS INTERMITTENTLY, BUT HAS OCCURRED COUNTLESS TIMES SINCE THE VEHICLE WAS PURCHASED NEW IN JANUARY OF 2021.

Additional Notes:

VEHICLE INSTRUMENT CLUSTER INTERMITTENTLY LOSES POWER, BOTH WHILE VEHICLE IS IN MOTION OR WHILE STOPPED. INSTRUMENT CLUSTER CEASES TO DISPLAY VEHICLE SPEED, ENGINE RPM, ENGINE TEMP, AND FUEL LEVEL, AS WELL AS ALL OTHER INFO THAT IS TYPICALLY DISPLAYED. THIS CONDITION CAN LAST SECONDS OR SEVERAL MINUTES AT A TIME. IF CRUISE CONTROL IS ACTIVE WHILE THE ISSUE OCCURS, CRUISE CONTROL CEASES TO FUNCTION AND THE VEHICLE STARTS TO SLOW DOWN UNEXPECTEDLY. WHEN THE INSTRUMENT CLUSTER REGAINS POWER, IT SOMETIMES FLASHES VARIOUS WARNINGS, SUCH AS "BLIND SPOT ASSIST ERROR," "TRANSMISSION NOT IN PARK," "PRE-COLLISION ASSIST ERROR," "ADAPTIVE CRUISE NOT AVAILABLE," AND "PARK ASSIST ERROR." THIS PROBLEM OCCURS INTERMITTENTLY, BUT HAS OCCURRED COUNTLESS TIMES SINCE THE VEHICLE WAS PURCHASED NEW IN JANUARY OF 2021.

Manufacturer: FORD
Mfg Campaign: 11416249
Notice Date: May 12, 2021
Recall Date: May 12, 2021
Ford Motor Company
Campaign: 11416249 Other
May 12, 2021
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

VEHICLE INSTRUMENT CLUSTER INTERMITTENTLY LOSES POWER, BOTH WHILE VEHICLE IS IN MOTION OR WHILE STOPPED. INSTRUMENT CLUSTER CEASES TO DISPLAY VEHICLE SPEED, ENGINE RPM, ENGINE TEMP, AND FUEL LEVEL, AS WELL AS ALL OTHER INFO THAT IS TYPICALLY DISPLAYED. THIS CONDITION CAN LAST SECONDS OR SEVERAL MINUTES AT A TIME. IF CRUISE CONTROL IS ACTIVE WHILE THE ISSUE OCCURS, CRUISE CONTROL CEASES TO FUNCTION AND THE VEHICLE STARTS TO SLOW DOWN UNEXPECTEDLY. WHEN THE INSTRUMENT CLUSTER REGAINS POWER, IT SOMETIMES FLASHES VARIOUS WARNINGS, SUCH AS "BLIND SPOT ASSIST ERROR," "TRANSMISSION NOT IN PARK," "PRE-COLLISION ASSIST ERROR," "ADAPTIVE CRUISE NOT AVAILABLE," AND "PARK ASSIST ERROR." THIS PROBLEM OCCURS INTERMITTENTLY, BUT HAS OCCURRED COUNTLESS TIMES SINCE THE VEHICLE WAS PURCHASED NEW IN JANUARY OF 2021.

Corrective Action:

VEHICLE INSTRUMENT CLUSTER INTERMITTENTLY LOSES POWER, BOTH WHILE VEHICLE IS IN MOTION OR WHILE STOPPED. INSTRUMENT CLUSTER CEASES TO DISPLAY VEHICLE SPEED, ENGINE RPM, ENGINE TEMP, AND FUEL LEVEL, AS WELL AS ALL OTHER INFO THAT IS TYPICALLY DISPLAYED. THIS CONDITION CAN LAST SECONDS OR SEVERAL MINUTES AT A TIME. IF CRUISE CONTROL IS ACTIVE WHILE THE ISSUE OCCURS, CRUISE CONTROL CEASES TO FUNCTION AND THE VEHICLE STARTS TO SLOW DOWN UNEXPECTEDLY. WHEN THE INSTRUMENT CLUSTER REGAINS POWER, IT SOMETIMES FLASHES VARIOUS WARNINGS, SUCH AS "BLIND SPOT ASSIST ERROR," "TRANSMISSION NOT IN PARK," "PRE-COLLISION ASSIST ERROR," "ADAPTIVE CRUISE NOT AVAILABLE," AND "PARK ASSIST ERROR." THIS PROBLEM OCCURS INTERMITTENTLY, BUT HAS OCCURRED COUNTLESS TIMES SINCE THE VEHICLE WAS PURCHASED NEW IN JANUARY OF 2021.

Additional Notes:

VEHICLE INSTRUMENT CLUSTER INTERMITTENTLY LOSES POWER, BOTH WHILE VEHICLE IS IN MOTION OR WHILE STOPPED. INSTRUMENT CLUSTER CEASES TO DISPLAY VEHICLE SPEED, ENGINE RPM, ENGINE TEMP, AND FUEL LEVEL, AS WELL AS ALL OTHER INFO THAT IS TYPICALLY DISPLAYED. THIS CONDITION CAN LAST SECONDS OR SEVERAL MINUTES AT A TIME. IF CRUISE CONTROL IS ACTIVE WHILE THE ISSUE OCCURS, CRUISE CONTROL CEASES TO FUNCTION AND THE VEHICLE STARTS TO SLOW DOWN UNEXPECTEDLY. WHEN THE INSTRUMENT CLUSTER REGAINS POWER, IT SOMETIMES FLASHES VARIOUS WARNINGS, SUCH AS "BLIND SPOT ASSIST ERROR," "TRANSMISSION NOT IN PARK," "PRE-COLLISION ASSIST ERROR," "ADAPTIVE CRUISE NOT AVAILABLE," AND "PARK ASSIST ERROR." THIS PROBLEM OCCURS INTERMITTENTLY, BUT HAS OCCURRED COUNTLESS TIMES SINCE THE VEHICLE WAS PURCHASED NEW IN JANUARY OF 2021.

Manufacturer: FORD
Mfg Campaign: 11416249
Notice Date: May 12, 2021
Recall Date: May 12, 2021
Ford Motor Company
Campaign: 11414772 Other
May 2, 2021
Defect Description:

ENGINE

Potential Consequences:

DRIVING VEHICLE ON THE ROAD AND EXPERIENCE TRANSMISSION SLIPPING, ABOUT AN HOUR LATER IT STARTED MAKING WHINING NOISE, THEN GEAR SHIFTED AND VEHICLE SKID. STARTED MAKING LIGHT GRINDING NOISE WHILE SHIFTING GEARS. AFTER COOLING, VAN WOULD SHIFT GEARS BUT NOT MOVE, INCLUDING REVERSE. TOOK TO DEALERSHIP AND THEY SAID VAN HAD A TRANSMISSION LEAK. VAN DID NOT HAVE ANY EVIDENCE OF LEAKAGE, FROM PUDDLES UNDER VEHICLE TO ANY TRAIL OF FLUID OR MESS WHEN INSPECTING UNDER VEHICLE. HAD THE VAN FOR LESS THAN 30 DAYS AND THEY SAY 10 QUARTS OF OIL LEAKED! THERE IS NO TRANSMISSION FLUID ON MY DRIVEWAY AT ALL!

Corrective Action:

DRIVING VEHICLE ON THE ROAD AND EXPERIENCE TRANSMISSION SLIPPING, ABOUT AN HOUR LATER IT STARTED MAKING WHINING NOISE, THEN GEAR SHIFTED AND VEHICLE SKID. STARTED MAKING LIGHT GRINDING NOISE WHILE SHIFTING GEARS. AFTER COOLING, VAN WOULD SHIFT GEARS BUT NOT MOVE, INCLUDING REVERSE. TOOK TO DEALERSHIP AND THEY SAID VAN HAD A TRANSMISSION LEAK. VAN DID NOT HAVE ANY EVIDENCE OF LEAKAGE, FROM PUDDLES UNDER VEHICLE TO ANY TRAIL OF FLUID OR MESS WHEN INSPECTING UNDER VEHICLE. HAD THE VAN FOR LESS THAN 30 DAYS AND THEY SAY 10 QUARTS OF OIL LEAKED! THERE IS NO TRANSMISSION FLUID ON MY DRIVEWAY AT ALL!

Additional Notes:

DRIVING VEHICLE ON THE ROAD AND EXPERIENCE TRANSMISSION SLIPPING, ABOUT AN HOUR LATER IT STARTED MAKING WHINING NOISE, THEN GEAR SHIFTED AND VEHICLE SKID. STARTED MAKING LIGHT GRINDING NOISE WHILE SHIFTING GEARS. AFTER COOLING, VAN WOULD SHIFT GEARS BUT NOT MOVE, INCLUDING REVERSE. TOOK TO DEALERSHIP AND THEY SAID VAN HAD A TRANSMISSION LEAK. VAN DID NOT HAVE ANY EVIDENCE OF LEAKAGE, FROM PUDDLES UNDER VEHICLE TO ANY TRAIL OF FLUID OR MESS WHEN INSPECTING UNDER VEHICLE. HAD THE VAN FOR LESS THAN 30 DAYS AND THEY SAY 10 QUARTS OF OIL LEAKED! THERE IS NO TRANSMISSION FLUID ON MY DRIVEWAY AT ALL!

Manufacturer: FORD
Mfg Campaign: 11414772
Notice Date: May 2, 2021
Recall Date: May 2, 2021
Ford Motor Company
Campaign: 11414772 Other
May 2, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

DRIVING VEHICLE ON THE ROAD AND EXPERIENCE TRANSMISSION SLIPPING, ABOUT AN HOUR LATER IT STARTED MAKING WHINING NOISE, THEN GEAR SHIFTED AND VEHICLE SKID. STARTED MAKING LIGHT GRINDING NOISE WHILE SHIFTING GEARS. AFTER COOLING, VAN WOULD SHIFT GEARS BUT NOT MOVE, INCLUDING REVERSE. TOOK TO DEALERSHIP AND THEY SAID VAN HAD A TRANSMISSION LEAK. VAN DID NOT HAVE ANY EVIDENCE OF LEAKAGE, FROM PUDDLES UNDER VEHICLE TO ANY TRAIL OF FLUID OR MESS WHEN INSPECTING UNDER VEHICLE. HAD THE VAN FOR LESS THAN 30 DAYS AND THEY SAY 10 QUARTS OF OIL LEAKED! THERE IS NO TRANSMISSION FLUID ON MY DRIVEWAY AT ALL!

Corrective Action:

DRIVING VEHICLE ON THE ROAD AND EXPERIENCE TRANSMISSION SLIPPING, ABOUT AN HOUR LATER IT STARTED MAKING WHINING NOISE, THEN GEAR SHIFTED AND VEHICLE SKID. STARTED MAKING LIGHT GRINDING NOISE WHILE SHIFTING GEARS. AFTER COOLING, VAN WOULD SHIFT GEARS BUT NOT MOVE, INCLUDING REVERSE. TOOK TO DEALERSHIP AND THEY SAID VAN HAD A TRANSMISSION LEAK. VAN DID NOT HAVE ANY EVIDENCE OF LEAKAGE, FROM PUDDLES UNDER VEHICLE TO ANY TRAIL OF FLUID OR MESS WHEN INSPECTING UNDER VEHICLE. HAD THE VAN FOR LESS THAN 30 DAYS AND THEY SAY 10 QUARTS OF OIL LEAKED! THERE IS NO TRANSMISSION FLUID ON MY DRIVEWAY AT ALL!

Additional Notes:

DRIVING VEHICLE ON THE ROAD AND EXPERIENCE TRANSMISSION SLIPPING, ABOUT AN HOUR LATER IT STARTED MAKING WHINING NOISE, THEN GEAR SHIFTED AND VEHICLE SKID. STARTED MAKING LIGHT GRINDING NOISE WHILE SHIFTING GEARS. AFTER COOLING, VAN WOULD SHIFT GEARS BUT NOT MOVE, INCLUDING REVERSE. TOOK TO DEALERSHIP AND THEY SAID VAN HAD A TRANSMISSION LEAK. VAN DID NOT HAVE ANY EVIDENCE OF LEAKAGE, FROM PUDDLES UNDER VEHICLE TO ANY TRAIL OF FLUID OR MESS WHEN INSPECTING UNDER VEHICLE. HAD THE VAN FOR LESS THAN 30 DAYS AND THEY SAY 10 QUARTS OF OIL LEAKED! THERE IS NO TRANSMISSION FLUID ON MY DRIVEWAY AT ALL!

Manufacturer: FORD
Mfg Campaign: 11414772
Notice Date: May 2, 2021
Recall Date: May 2, 2021
Ford Motor Company
Campaign: 11413592 Other
Apr 23, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

TL* THE CONTACT OWNS A 2020 FORD TRANSIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V575000 (VISIBILITY). THE VEHICLE WAS TAKEN TO WAYNE AKERS FORD (2000 10TH AVE N, LAKE WORTH, FL 33461) FOR THE RECALL, HOWEVER THE DEALER DID NOT PERFORM THE REPAIR SINCE PARTS WERE ON BACKORDER. AFTER GETTING THE VEHICLE BACK FROM THE DEALER, THE CONTACT STATED THAT WHILE REVERSING, THE REAR VIEW CAMERA DISPLAYED A DISTORTED IMAGE, WHICH RESULTED IN HER REVERSING INTO AN ELECTRICAL POLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. PARTS DISTRIBUTION DISCONNECT.

Corrective Action:

TL* THE CONTACT OWNS A 2020 FORD TRANSIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V575000 (VISIBILITY). THE VEHICLE WAS TAKEN TO WAYNE AKERS FORD (2000 10TH AVE N, LAKE WORTH, FL 33461) FOR THE RECALL, HOWEVER THE DEALER DID NOT PERFORM THE REPAIR SINCE PARTS WERE ON BACKORDER. AFTER GETTING THE VEHICLE BACK FROM THE DEALER, THE CONTACT STATED THAT WHILE REVERSING, THE REAR VIEW CAMERA DISPLAYED A DISTORTED IMAGE, WHICH RESULTED IN HER REVERSING INTO AN ELECTRICAL POLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. PARTS DISTRIBUTION DISCONNECT.

Additional Notes:

TL* THE CONTACT OWNS A 2020 FORD TRANSIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V575000 (VISIBILITY). THE VEHICLE WAS TAKEN TO WAYNE AKERS FORD (2000 10TH AVE N, LAKE WORTH, FL 33461) FOR THE RECALL, HOWEVER THE DEALER DID NOT PERFORM THE REPAIR SINCE PARTS WERE ON BACKORDER. AFTER GETTING THE VEHICLE BACK FROM THE DEALER, THE CONTACT STATED THAT WHILE REVERSING, THE REAR VIEW CAMERA DISPLAYED A DISTORTED IMAGE, WHICH RESULTED IN HER REVERSING INTO AN ELECTRICAL POLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. PARTS DISTRIBUTION DISCONNECT.

Manufacturer: FORD
Mfg Campaign: 11413592
Notice Date: Apr 23, 2021
Recall Date: Apr 23, 2021
Ford Motor Company
Campaign: 11406319 Other
Apr 4, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

PURCHASED NEW AWD AND NOTICED VEHICLE DOES NOT HAVE WHEEL WELL COVERS, I PURCHASED THE AWD BECAUSE I LIVE ON A DIRT ROAD AND WANT TO TAKE OUT ON UNPAVED ROADS, I'VE NOTICED THE AREA HAS COLLECTED LARGE AMOUNTS OF DIRT AND ROCKS. IF I'M DRIVING ON A HIGHWAY A BIG CHUCK COULD FLY OUT AND POSSIBLY DAMAGE CARS BEHIND ME, AND ALSO CASE CONTAINING SEVERAL WIRES IS LOCATED IN THIS SPOT. I'VE CLEANED THIS AREA AND DIRT AND ROCKS CONSTANTLY COLLECTS IN THIS SPOT, I SPENT WELL OVER $50,000 ON THIS VEHICLE, FEEL VEHICLE SHOULD BE INCLUDED ON AN ALL WHEEL DRIVE VEHICLE

Corrective Action:

PURCHASED NEW AWD AND NOTICED VEHICLE DOES NOT HAVE WHEEL WELL COVERS, I PURCHASED THE AWD BECAUSE I LIVE ON A DIRT ROAD AND WANT TO TAKE OUT ON UNPAVED ROADS, I'VE NOTICED THE AREA HAS COLLECTED LARGE AMOUNTS OF DIRT AND ROCKS. IF I'M DRIVING ON A HIGHWAY A BIG CHUCK COULD FLY OUT AND POSSIBLY DAMAGE CARS BEHIND ME, AND ALSO CASE CONTAINING SEVERAL WIRES IS LOCATED IN THIS SPOT. I'VE CLEANED THIS AREA AND DIRT AND ROCKS CONSTANTLY COLLECTS IN THIS SPOT, I SPENT WELL OVER $50,000 ON THIS VEHICLE, FEEL VEHICLE SHOULD BE INCLUDED ON AN ALL WHEEL DRIVE VEHICLE

Additional Notes:

PURCHASED NEW AWD AND NOTICED VEHICLE DOES NOT HAVE WHEEL WELL COVERS, I PURCHASED THE AWD BECAUSE I LIVE ON A DIRT ROAD AND WANT TO TAKE OUT ON UNPAVED ROADS, I'VE NOTICED THE AREA HAS COLLECTED LARGE AMOUNTS OF DIRT AND ROCKS. IF I'M DRIVING ON A HIGHWAY A BIG CHUCK COULD FLY OUT AND POSSIBLY DAMAGE CARS BEHIND ME, AND ALSO CASE CONTAINING SEVERAL WIRES IS LOCATED IN THIS SPOT. I'VE CLEANED THIS AREA AND DIRT AND ROCKS CONSTANTLY COLLECTS IN THIS SPOT, I SPENT WELL OVER $50,000 ON THIS VEHICLE, FEEL VEHICLE SHOULD BE INCLUDED ON AN ALL WHEEL DRIVE VEHICLE

Manufacturer: FORD
Mfg Campaign: 11406319
Notice Date: Apr 4, 2021
Recall Date: Apr 4, 2021
Ford Motor Company
Campaign: 11405697 Other
Mar 30, 2021
Defect Description:

ENGINE

Potential Consequences:

WHEN STARTING THE CAR, I HEAR POPPING NOISES SOUNDING LIKE A SPARK PLUG AND OR A TAP/POP NOISE. I HEAR THE NOISE EVERY COUPLE OF DAYS DURING STARTUP, DRIVING, AND AT IDLE.

Corrective Action:

WHEN STARTING THE CAR, I HEAR POPPING NOISES SOUNDING LIKE A SPARK PLUG AND OR A TAP/POP NOISE. I HEAR THE NOISE EVERY COUPLE OF DAYS DURING STARTUP, DRIVING, AND AT IDLE.

Additional Notes:

WHEN STARTING THE CAR, I HEAR POPPING NOISES SOUNDING LIKE A SPARK PLUG AND OR A TAP/POP NOISE. I HEAR THE NOISE EVERY COUPLE OF DAYS DURING STARTUP, DRIVING, AND AT IDLE.

Manufacturer: FORD
Mfg Campaign: 11405697
Notice Date: Mar 30, 2021
Recall Date: Mar 30, 2021
Ford Motor Company
Campaign: 11405697 Other
Mar 30, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

WHEN STARTING THE CAR, I HEAR POPPING NOISES SOUNDING LIKE A SPARK PLUG AND OR A TAP/POP NOISE. I HEAR THE NOISE EVERY COUPLE OF DAYS DURING STARTUP, DRIVING, AND AT IDLE.

Corrective Action:

WHEN STARTING THE CAR, I HEAR POPPING NOISES SOUNDING LIKE A SPARK PLUG AND OR A TAP/POP NOISE. I HEAR THE NOISE EVERY COUPLE OF DAYS DURING STARTUP, DRIVING, AND AT IDLE.

Additional Notes:

WHEN STARTING THE CAR, I HEAR POPPING NOISES SOUNDING LIKE A SPARK PLUG AND OR A TAP/POP NOISE. I HEAR THE NOISE EVERY COUPLE OF DAYS DURING STARTUP, DRIVING, AND AT IDLE.

Manufacturer: FORD
Mfg Campaign: 11405697
Notice Date: Mar 30, 2021
Recall Date: Mar 30, 2021
Ford Motor Company
Campaign: 11399543 Other
Mar 6, 2021
Defect Description:

STEERING

Potential Consequences:

2020 FORD TRANSIT HIGH ROOF.UPON STARTING VAN 'STEERING ASSIST FAULT SERVICE REQUIRED'MESSAGE CAME UP.STEERING WAS VERY DIFFICULT.WAITING ABOUT 5 MINUTES MESSAGE WAS GONE.VEHICLE WITH ONLY 11K MILES

Corrective Action:

2020 FORD TRANSIT HIGH ROOF.UPON STARTING VAN 'STEERING ASSIST FAULT SERVICE REQUIRED'MESSAGE CAME UP.STEERING WAS VERY DIFFICULT.WAITING ABOUT 5 MINUTES MESSAGE WAS GONE.VEHICLE WITH ONLY 11K MILES

Additional Notes:

2020 FORD TRANSIT HIGH ROOF.UPON STARTING VAN 'STEERING ASSIST FAULT SERVICE REQUIRED'MESSAGE CAME UP.STEERING WAS VERY DIFFICULT.WAITING ABOUT 5 MINUTES MESSAGE WAS GONE.VEHICLE WITH ONLY 11K MILES

Manufacturer: FORD
Mfg Campaign: 11399543
Notice Date: Mar 6, 2021
Recall Date: Mar 6, 2021

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