Complaints & Recalls
Official Safety Recalls - Important!
26 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles previously repaired incorrectly under recall number 22V415. The Instrument Panel Cluster may not properly illuminate warning lights or gauges. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25C19
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S49
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles previously repaired incorrectly under recall number 23V-598. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S38
Recall Date: Apr 11, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles previously repaired incorrectly under recall number 22V-791. The heating, ventilation, and air-conditioning (HVAC) system's controls, including those for defog and defrost, may become inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S23
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator, 2018-2021 Lincoln Navigator, 2022-2023 Ford Transit, and 2021 Ford Bronco vehicles. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S48
Recall Date: Aug 25, 2023
Quality Vans
Safety Issue:
Quality Vans (Quality Vans) is recalling certain 2020-2023 Ford Transit vans equipped with Onan QG 2800i EVAP generators, part number 2.8HGLAA-8303A. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may not be properly secured, which can cause a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jul 19, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles. The heating, ventilation, and air-conditioning (HVAC) system's controls, including those for defog and defrost, may become inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S65
Recall Date: Oct 20, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Transit vehicles equipped with a rearview camera. These vehicles may have a missing audio control module (ACM), resulting in no rearview camera image while in reverse gear.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S54
Recall Date: Aug 12, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Transit vehicles. The Instrument Panel Cluster may not properly illuminate telltales or gauges and the speedometer and tachometer pointers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect," and 105, "Hydraulic and Electric Brake Systems," and 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22C11
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 F-Super Duty F-250, F-350, F-450, F-550, F600, and 2023 E-Series vehicles. In addition, certain 2016 E-Series, 2017 and 2019 F-450, 2021 F-350, and 2021 Transit vehicles that received a reprinted label are also included in this recall. The Safety Certification Labels are missing the tire size, rim type, and tire pressure values for both the front and rear axles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 110, "Tire Selection and Rim", and 120, "Wheels and Rims-Other Than Passenger Cars."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22C09
Recall Date: May 27, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Transit vehicles. The rearview camera supplied in the Rear Video Camera and Prep Kit will not function when installed by the final stage manufacturer (upfitter), resulting in a blank rearview image.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S18
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Transit vehicles. The image processing module for the 360-degree camera system may not process the image from the rearview camera under certain rear loading vehicle conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S16
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Transit and 2021 Transit Connect vehicles. The front passenger seat belt automatic locking retractor (ALR) may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C18
Recall Date: Jul 30, 2021
Consumer Complaints
28 ComplaintsFord Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2022 Ford Transit. The contact stated that upon shifting to reverse(R), the contact noticed that the rearview camera image was frozen. The contact became aware that the VIN was included in NHTSA Campaign Number: 25V315000(Back Over Prevention); however, the part to do the recall repair was not yet available. An unknown dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Ford Transit. The contact stated that upon shifting to reverse(R), the contact noticed that the rearview camera image was frozen. The contact became aware that the VIN was included in NHTSA Campaign Number: 25V315000(Back Over Prevention); however, the part to do the recall repair was not yet available. An unknown dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Ford Transit. The contact stated that upon shifting to reverse(R), the contact noticed that the rearview camera image was frozen. The contact became aware that the VIN was included in NHTSA Campaign Number: 25V315000(Back Over Prevention); however, the part to do the recall repair was not yet available. An unknown dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.
Mfg Campaign: 11677291
Recall Date: Jul 30, 2025
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2022 Ford Transit. The contact received notifications of NHTSA Campaign Numbers: 25V242000 (Back Over Prevention) and 25V315000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse and attempting to use the back over prevention camera, the image was displayed distorted, or a white screen was displayed. The vehicle was taken to the dealer, who diagnosed that the back-over prevention camera had failed. The dealer completed a software update and 360-degree alignment. The dealer replaced the left side camera; however, the failure persisted. The manufacturer was not made aware of the issue. The failure was approximately 75,800. VIN tool confirms parts not available for NHTSA Campaign Number: 25V315000 (Back Over Prevention), and Parts distribution disconnect for NHTSA Campaign Number: 25V242000 (Back Over Prevention).
Corrective Action:
The contact owns a 2022 Ford Transit. The contact received notifications of NHTSA Campaign Numbers: 25V242000 (Back Over Prevention) and 25V315000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse and attempting to use the back over prevention camera, the image was displayed distorted, or a white screen was displayed. The vehicle was taken to the dealer, who diagnosed that the back-over prevention camera had failed. The dealer completed a software update and 360-degree alignment. The dealer replaced the left side camera; however, the failure persisted. The manufacturer was not made aware of the issue. The failure was approximately 75,800. VIN tool confirms parts not available for NHTSA Campaign Number: 25V315000 (Back Over Prevention), and Parts distribution disconnect for NHTSA Campaign Number: 25V242000 (Back Over Prevention).
Additional Notes:
The contact owns a 2022 Ford Transit. The contact received notifications of NHTSA Campaign Numbers: 25V242000 (Back Over Prevention) and 25V315000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse and attempting to use the back over prevention camera, the image was displayed distorted, or a white screen was displayed. The vehicle was taken to the dealer, who diagnosed that the back-over prevention camera had failed. The dealer completed a software update and 360-degree alignment. The dealer replaced the left side camera; however, the failure persisted. The manufacturer was not made aware of the issue. The failure was approximately 75,800. VIN tool confirms parts not available for NHTSA Campaign Number: 25V315000 (Back Over Prevention), and Parts distribution disconnect for NHTSA Campaign Number: 25V242000 (Back Over Prevention).
Mfg Campaign: 11661157
Recall Date: May 15, 2025
Ford Motor Company
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
2021 Ford Bronco® and 2022—2023 Ford Transit® Van — 360-Degree and Rearview Camera Recall (23S48). I have taken my Van in 4 times to fix this issue, and it is still not fixed but it is marked as fixed on your website. Randomly the back up cameras on all sides will stop working and go blue or green with no image.
Corrective Action:
2021 Ford Bronco® and 2022—2023 Ford Transit® Van — 360-Degree and Rearview Camera Recall (23S48). I have taken my Van in 4 times to fix this issue, and it is still not fixed but it is marked as fixed on your website. Randomly the back up cameras on all sides will stop working and go blue or green with no image.
Additional Notes:
2021 Ford Bronco® and 2022—2023 Ford Transit® Van — 360-Degree and Rearview Camera Recall (23S48). I have taken my Van in 4 times to fix this issue, and it is still not fixed but it is marked as fixed on your website. Randomly the back up cameras on all sides will stop working and go blue or green with no image.
Mfg Campaign: 11643800
Recall Date: Feb 19, 2025
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
2021 Ford Bronco® and 2022—2023 Ford Transit® Van — 360-Degree and Rearview Camera Recall (23S48). I have taken my Van in 4 times to fix this issue, and it is still not fixed but it is marked as fixed on your website. Randomly the back up cameras on all sides will stop working and go blue or green with no image.
Corrective Action:
2021 Ford Bronco® and 2022—2023 Ford Transit® Van — 360-Degree and Rearview Camera Recall (23S48). I have taken my Van in 4 times to fix this issue, and it is still not fixed but it is marked as fixed on your website. Randomly the back up cameras on all sides will stop working and go blue or green with no image.
Additional Notes:
2021 Ford Bronco® and 2022—2023 Ford Transit® Van — 360-Degree and Rearview Camera Recall (23S48). I have taken my Van in 4 times to fix this issue, and it is still not fixed but it is marked as fixed on your website. Randomly the back up cameras on all sides will stop working and go blue or green with no image.
Mfg Campaign: 11643800
Recall Date: Feb 19, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2021 Ford Bronco® and 2022—2023 Ford Transit® Van — 360-Degree and Rearview Camera Recall (23S48). I have taken my Van in 4 times to fix this issue, and it is still not fixed but it is marked as fixed on your website. Randomly the back up cameras on all sides will stop working and go blue or green with no image.
Corrective Action:
2021 Ford Bronco® and 2022—2023 Ford Transit® Van — 360-Degree and Rearview Camera Recall (23S48). I have taken my Van in 4 times to fix this issue, and it is still not fixed but it is marked as fixed on your website. Randomly the back up cameras on all sides will stop working and go blue or green with no image.
Additional Notes:
2021 Ford Bronco® and 2022—2023 Ford Transit® Van — 360-Degree and Rearview Camera Recall (23S48). I have taken my Van in 4 times to fix this issue, and it is still not fixed but it is marked as fixed on your website. Randomly the back up cameras on all sides will stop working and go blue or green with no image.
Mfg Campaign: 11643800
Recall Date: Feb 19, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
This is a fleet vehicle operated by Walmart and managed by Wheels Inc Fleet Management. Vehicle experienced loss of brake effectiveness due to brake vacuum pump failure. As operator described: "CUSTOMER STATES BRAKE LIGHT ERROR POPPED UP ON DASH AND BRAKES BECAME SPONGY AND VEHICLE FELT UNSAFE TO DRIVE... VEHICLE WAS TOWED IN." This failure has occurred on probably 30 identical vehicles in their fleet. Repair order evidence for this particular incident and several others is attached. Please contact me if further information is needed. Thanks.
Corrective Action:
This is a fleet vehicle operated by Walmart and managed by Wheels Inc Fleet Management. Vehicle experienced loss of brake effectiveness due to brake vacuum pump failure. As operator described: "CUSTOMER STATES BRAKE LIGHT ERROR POPPED UP ON DASH AND BRAKES BECAME SPONGY AND VEHICLE FELT UNSAFE TO DRIVE... VEHICLE WAS TOWED IN." This failure has occurred on probably 30 identical vehicles in their fleet. Repair order evidence for this particular incident and several others is attached. Please contact me if further information is needed. Thanks.
Additional Notes:
This is a fleet vehicle operated by Walmart and managed by Wheels Inc Fleet Management. Vehicle experienced loss of brake effectiveness due to brake vacuum pump failure. As operator described: "CUSTOMER STATES BRAKE LIGHT ERROR POPPED UP ON DASH AND BRAKES BECAME SPONGY AND VEHICLE FELT UNSAFE TO DRIVE... VEHICLE WAS TOWED IN." This failure has occurred on probably 30 identical vehicles in their fleet. Repair order evidence for this particular incident and several others is attached. Please contact me if further information is needed. Thanks.
Mfg Campaign: 11623369
Recall Date: Nov 4, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is a recall 23S48 to replace the rear camera. My 2022 Ford Transit has a 360 camera and only the rear camera was replaced with the recall. My side camera is also having intermittent issues where it shows a grey/blue screen when the vehicle is placed in reverse. Ford needs to replace all three cameras for the 360 system and not just the rear. This is still a safety issue when you cannot see vehicles on your side when reversing.
Corrective Action:
There is a recall 23S48 to replace the rear camera. My 2022 Ford Transit has a 360 camera and only the rear camera was replaced with the recall. My side camera is also having intermittent issues where it shows a grey/blue screen when the vehicle is placed in reverse. Ford needs to replace all three cameras for the 360 system and not just the rear. This is still a safety issue when you cannot see vehicles on your side when reversing.
Additional Notes:
There is a recall 23S48 to replace the rear camera. My 2022 Ford Transit has a 360 camera and only the rear camera was replaced with the recall. My side camera is also having intermittent issues where it shows a grey/blue screen when the vehicle is placed in reverse. Ford needs to replace all three cameras for the 360 system and not just the rear. This is still a safety issue when you cannot see vehicles on your side when reversing.
Mfg Campaign: 11607279
Recall Date: Aug 8, 2024
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
We have a fleet of 17 Ford Transit Cargo Vans. The older generation ones didn't give us a problem whatsoever for visibility but the new ones are all breaking. The sun visor is getting locked and snapping very easily and once broken it is hanging blocking our drivers view even when the sun visor isn't pulled down to be used to block the sun. Each sun visor is a cost of $400 we have purchased new ones to get it repaired thinking it was our drivers fault. However within one month it was broken again.
Corrective Action:
We have a fleet of 17 Ford Transit Cargo Vans. The older generation ones didn't give us a problem whatsoever for visibility but the new ones are all breaking. The sun visor is getting locked and snapping very easily and once broken it is hanging blocking our drivers view even when the sun visor isn't pulled down to be used to block the sun. Each sun visor is a cost of $400 we have purchased new ones to get it repaired thinking it was our drivers fault. However within one month it was broken again.
Additional Notes:
We have a fleet of 17 Ford Transit Cargo Vans. The older generation ones didn't give us a problem whatsoever for visibility but the new ones are all breaking. The sun visor is getting locked and snapping very easily and once broken it is hanging blocking our drivers view even when the sun visor isn't pulled down to be used to block the sun. Each sun visor is a cost of $400 we have purchased new ones to get it repaired thinking it was our drivers fault. However within one month it was broken again.
Mfg Campaign: 11599259
Recall Date: Jul 5, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Have not had dealer see this. At totally random intervals van will ask me to "keep hands on wheel ". My hands are ALWAYS on the wheel
Corrective Action:
Have not had dealer see this. At totally random intervals van will ask me to "keep hands on wheel ". My hands are ALWAYS on the wheel
Additional Notes:
Have not had dealer see this. At totally random intervals van will ask me to "keep hands on wheel ". My hands are ALWAYS on the wheel
Mfg Campaign: 11598419
Recall Date: Jul 2, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The contact owns a 2022 Ford Transit. The contact stated that while driving at approximately 63-64 MPH, the solar panel suddenly detached and landed in the street after a semi-truck drove by. The vehicle was taken to the dealer however, the dealer was unable to find what caused the solar panel to detach. The contact was informed that the solar panel needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not covered under recall or warranty. The failure mileage was 8,632.
Corrective Action:
The contact owns a 2022 Ford Transit. The contact stated that while driving at approximately 63-64 MPH, the solar panel suddenly detached and landed in the street after a semi-truck drove by. The vehicle was taken to the dealer however, the dealer was unable to find what caused the solar panel to detach. The contact was informed that the solar panel needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not covered under recall or warranty. The failure mileage was 8,632.
Additional Notes:
The contact owns a 2022 Ford Transit. The contact stated that while driving at approximately 63-64 MPH, the solar panel suddenly detached and landed in the street after a semi-truck drove by. The vehicle was taken to the dealer however, the dealer was unable to find what caused the solar panel to detach. The contact was informed that the solar panel needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not covered under recall or warranty. The failure mileage was 8,632.
Mfg Campaign: 11597197
Recall Date: Jun 27, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My van has the 360 camera (1 one each side and 1 on the rear). My van would intermittently experience blue image on the sides and rear when vehicle is placed in reverse. There was a recall on the rear camera only (Recall 23V598) that was recently performed on my van. It looks like the rear camera is fixed but I am now intermitently getting a gray image on the left and right camera when the vehicle is placed in reverse. Ford needs to replace all 3 of the cameras to really fix this issue.
Corrective Action:
My van has the 360 camera (1 one each side and 1 on the rear). My van would intermittently experience blue image on the sides and rear when vehicle is placed in reverse. There was a recall on the rear camera only (Recall 23V598) that was recently performed on my van. It looks like the rear camera is fixed but I am now intermitently getting a gray image on the left and right camera when the vehicle is placed in reverse. Ford needs to replace all 3 of the cameras to really fix this issue.
Additional Notes:
My van has the 360 camera (1 one each side and 1 on the rear). My van would intermittently experience blue image on the sides and rear when vehicle is placed in reverse. There was a recall on the rear camera only (Recall 23V598) that was recently performed on my van. It looks like the rear camera is fixed but I am now intermitently getting a gray image on the left and right camera when the vehicle is placed in reverse. Ford needs to replace all 3 of the cameras to really fix this issue.
Mfg Campaign: 11591128
Recall Date: May 28, 2024
Ford Motor Company
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
My 360 side cameras are turning blue while reversing. I asked Ford Corp to fix it under the recall, but Ford refused to rectify. I ended up paying $701 out of my own pocket. I told them this is part of the recall but still denied the repair. I had to go to Check Cashing place to borrow $701 NOTE: I almost hit a mother and a child while backing up because my screen turn blue all of a sudden.
Corrective Action:
My 360 side cameras are turning blue while reversing. I asked Ford Corp to fix it under the recall, but Ford refused to rectify. I ended up paying $701 out of my own pocket. I told them this is part of the recall but still denied the repair. I had to go to Check Cashing place to borrow $701 NOTE: I almost hit a mother and a child while backing up because my screen turn blue all of a sudden.
Additional Notes:
My 360 side cameras are turning blue while reversing. I asked Ford Corp to fix it under the recall, but Ford refused to rectify. I ended up paying $701 out of my own pocket. I told them this is part of the recall but still denied the repair. I had to go to Check Cashing place to borrow $701 NOTE: I almost hit a mother and a child while backing up because my screen turn blue all of a sudden.
Mfg Campaign: 11589827
Recall Date: May 21, 2024
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
My 360 side cameras are turning blue while reversing. I asked Ford Corp to fix it under the recall, but Ford refused to rectify. I ended up paying $701 out of my own pocket. I told them this is part of the recall but still denied the repair. I had to go to Check Cashing place to borrow $701 NOTE: I almost hit a mother and a child while backing up because my screen turn blue all of a sudden.
Corrective Action:
My 360 side cameras are turning blue while reversing. I asked Ford Corp to fix it under the recall, but Ford refused to rectify. I ended up paying $701 out of my own pocket. I told them this is part of the recall but still denied the repair. I had to go to Check Cashing place to borrow $701 NOTE: I almost hit a mother and a child while backing up because my screen turn blue all of a sudden.
Additional Notes:
My 360 side cameras are turning blue while reversing. I asked Ford Corp to fix it under the recall, but Ford refused to rectify. I ended up paying $701 out of my own pocket. I told them this is part of the recall but still denied the repair. I had to go to Check Cashing place to borrow $701 NOTE: I almost hit a mother and a child while backing up because my screen turn blue all of a sudden.
Mfg Campaign: 11589827
Recall Date: May 21, 2024
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
My 360 side cameras are turning blue while reversing. I asked Ford Corp to fix it under the recall, but Ford refused to rectify. I ended up paying $701 out of my own pocket. I told them this is part of the recall but still denied the repair. I had to go to Check Cashing place to borrow $701 NOTE: I almost hit a mother and a child while backing up because my screen turn blue all of a sudden.
Corrective Action:
My 360 side cameras are turning blue while reversing. I asked Ford Corp to fix it under the recall, but Ford refused to rectify. I ended up paying $701 out of my own pocket. I told them this is part of the recall but still denied the repair. I had to go to Check Cashing place to borrow $701 NOTE: I almost hit a mother and a child while backing up because my screen turn blue all of a sudden.
Additional Notes:
My 360 side cameras are turning blue while reversing. I asked Ford Corp to fix it under the recall, but Ford refused to rectify. I ended up paying $701 out of my own pocket. I told them this is part of the recall but still denied the repair. I had to go to Check Cashing place to borrow $701 NOTE: I almost hit a mother and a child while backing up because my screen turn blue all of a sudden.
Mfg Campaign: 11589827
Recall Date: May 21, 2024
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2022 Ford Transit. The contact stated that while reversing, the camera was blurry. There were no warning lights illuminated. While reversing the contact crashed, into a parked vehicle. There were no injuries or police reports filed. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Ford Transit. The contact stated that while reversing, the camera was blurry. There were no warning lights illuminated. While reversing the contact crashed, into a parked vehicle. There were no injuries or police reports filed. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Ford Transit. The contact stated that while reversing, the camera was blurry. There were no warning lights illuminated. While reversing the contact crashed, into a parked vehicle. There were no injuries or police reports filed. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000. Parts distribution disconnect.
Mfg Campaign: 11580867
Recall Date: Apr 3, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR
Potential Consequences:
The contact owns a 2022 Ford Transit. The contact stated while driving at an undisclosed speed, the side view cameras became inoperable and were displaying a black screen. No warning light was illuminated. The vehicle was taken to the dealer and was repaired under NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 1,000.
Corrective Action:
The contact owns a 2022 Ford Transit. The contact stated while driving at an undisclosed speed, the side view cameras became inoperable and were displaying a black screen. No warning light was illuminated. The vehicle was taken to the dealer and was repaired under NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 1,000.
Additional Notes:
The contact owns a 2022 Ford Transit. The contact stated while driving at an undisclosed speed, the side view cameras became inoperable and were displaying a black screen. No warning light was illuminated. The vehicle was taken to the dealer and was repaired under NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 1,000.
Mfg Campaign: 11575998
Recall Date: Mar 7, 2024
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Campaign/NHTSA# 23S48/23V598 Even though Ford Motor website sows the fix for the recall is available, when we approach the authorized dealers they are saying it is not available. I have contacted two authorized dealers and none of them are able to fix the issue, saying the parts not avaialble. Dealers that I have contacted are: AutoNation Ford Jacksonville (10720 Phillips Highway Jacksonville, FL 32256 (904) 865-5509) Coggin Ford (9650 Atlantic Boulevard Jacksonville, FL 32225 (904) 893-2735) This is pretty much not drivable now the camera hardly works anytime.
Corrective Action:
Campaign/NHTSA# 23S48/23V598 Even though Ford Motor website sows the fix for the recall is available, when we approach the authorized dealers they are saying it is not available. I have contacted two authorized dealers and none of them are able to fix the issue, saying the parts not avaialble. Dealers that I have contacted are: AutoNation Ford Jacksonville (10720 Phillips Highway Jacksonville, FL 32256 (904) 865-5509) Coggin Ford (9650 Atlantic Boulevard Jacksonville, FL 32225 (904) 893-2735) This is pretty much not drivable now the camera hardly works anytime.
Additional Notes:
Campaign/NHTSA# 23S48/23V598 Even though Ford Motor website sows the fix for the recall is available, when we approach the authorized dealers they are saying it is not available. I have contacted two authorized dealers and none of them are able to fix the issue, saying the parts not avaialble. Dealers that I have contacted are: AutoNation Ford Jacksonville (10720 Phillips Highway Jacksonville, FL 32256 (904) 865-5509) Coggin Ford (9650 Atlantic Boulevard Jacksonville, FL 32225 (904) 893-2735) This is pretty much not drivable now the camera hardly works anytime.
Mfg Campaign: 11572451
Recall Date: Feb 16, 2024
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2022 Ford Transit. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Ford Transit. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Ford Transit. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11568844
Recall Date: Jan 30, 2024
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Ford has failed to fix the rear backup camera issue for months with incorrect timing information on the recall notice
Corrective Action:
Ford has failed to fix the rear backup camera issue for months with incorrect timing information on the recall notice
Additional Notes:
Ford has failed to fix the rear backup camera issue for months with incorrect timing information on the recall notice
Mfg Campaign: 11560470
Recall Date: Dec 16, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2022 Ford Transit. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the back-over prevention camera image on the screen was blue. The contact stated that he was not able to see objects directly behind the vehicle while reversing. The failure mileage was approximately 18,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Ford Transit. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the back-over prevention camera image on the screen was blue. The contact stated that he was not able to see objects directly behind the vehicle while reversing. The failure mileage was approximately 18,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Ford Transit. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the back-over prevention camera image on the screen was blue. The contact stated that he was not able to see objects directly behind the vehicle while reversing. The failure mileage was approximately 18,000. Parts distribution disconnect.
Mfg Campaign: 11557866
Recall Date: Dec 1, 2023
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