Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Cadillac Escalade, Chevrolet Silverado 1500 and Tahoe, GMC Sierra 1500 and Yukon vehicles equipped with either a 5.3L or 6.2L V8 engine. The output of the mechanical vacuum pump can decrease over time, decreasing the amount of vacuum/power brake assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202300860
Recall Date: Oct 1, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
Consumer Complaints
74 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Possible cam shaft or lifter failure. The engines power greatly reduced speed and sputtered which significantly slowed the vehicle down and could have caused and accident. It has been inspected by a certified GMC service shop. There was a check engine light on and it was supposed to be all fuel injectors, that didn't solve the problem the shop kept on digging and digging and said that they don't know if it is the cam or lifter. It is my understanding that this is a very common issue amongst these vehicles and puts alot of people upside down and out of a vehicle due to this issues. The service shop said that a new engine would cost up to $20k and it could take 4 weeks to 4 months to get the new engine in. They are back ordered because so many people are going through this issue. The service shop also said that they didn't know exactly when the engine would come in.
Corrective Action:
Possible cam shaft or lifter failure. The engines power greatly reduced speed and sputtered which significantly slowed the vehicle down and could have caused and accident. It has been inspected by a certified GMC service shop. There was a check engine light on and it was supposed to be all fuel injectors, that didn't solve the problem the shop kept on digging and digging and said that they don't know if it is the cam or lifter. It is my understanding that this is a very common issue amongst these vehicles and puts alot of people upside down and out of a vehicle due to this issues. The service shop said that a new engine would cost up to $20k and it could take 4 weeks to 4 months to get the new engine in. They are back ordered because so many people are going through this issue. The service shop also said that they didn't know exactly when the engine would come in.
Additional Notes:
Possible cam shaft or lifter failure. The engines power greatly reduced speed and sputtered which significantly slowed the vehicle down and could have caused and accident. It has been inspected by a certified GMC service shop. There was a check engine light on and it was supposed to be all fuel injectors, that didn't solve the problem the shop kept on digging and digging and said that they don't know if it is the cam or lifter. It is my understanding that this is a very common issue amongst these vehicles and puts alot of people upside down and out of a vehicle due to this issues. The service shop said that a new engine would cost up to $20k and it could take 4 weeks to 4 months to get the new engine in. They are back ordered because so many people are going through this issue. The service shop also said that they didn't know exactly when the engine would come in.
Mfg Campaign: 11597729
Recall Date: Jun 29, 2024
General Motors, Llc
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS
Potential Consequences:
The contact owns a 2018 GMC Yukon. The contact stated that the A/C unit failed to function properly. The vehicle was taken to a local dealer where it was diagnosed that the A/C coolant line was leaking and needed to be replaced. The vehicle was repaired under warranty. The contact was concerned that the failure could cause medical health risks during high weather temperatures. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.
Corrective Action:
The contact owns a 2018 GMC Yukon. The contact stated that the A/C unit failed to function properly. The vehicle was taken to a local dealer where it was diagnosed that the A/C coolant line was leaking and needed to be replaced. The vehicle was repaired under warranty. The contact was concerned that the failure could cause medical health risks during high weather temperatures. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.
Additional Notes:
The contact owns a 2018 GMC Yukon. The contact stated that the A/C unit failed to function properly. The vehicle was taken to a local dealer where it was diagnosed that the A/C coolant line was leaking and needed to be replaced. The vehicle was repaired under warranty. The contact was concerned that the failure could cause medical health risks during high weather temperatures. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.
Mfg Campaign: 11594401
Recall Date: Jun 14, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
After stopping and then go, like at a light or stop sign, on acceleration SUV will go slightly forward and stalls and high rev for a second and car feels like it’s dying or losing power and starts back up. I feel unsafe and that the car might stop middle of intersection from stop-and-go. Sometimes while driving I lose power driving and stepping on gas pedal has a few second lag time to pick back up. I’ve never had this issue before or any of my vehicles and I bought it new and we are original owners.
Corrective Action:
After stopping and then go, like at a light or stop sign, on acceleration SUV will go slightly forward and stalls and high rev for a second and car feels like it’s dying or losing power and starts back up. I feel unsafe and that the car might stop middle of intersection from stop-and-go. Sometimes while driving I lose power driving and stepping on gas pedal has a few second lag time to pick back up. I’ve never had this issue before or any of my vehicles and I bought it new and we are original owners.
Additional Notes:
After stopping and then go, like at a light or stop sign, on acceleration SUV will go slightly forward and stalls and high rev for a second and car feels like it’s dying or losing power and starts back up. I feel unsafe and that the car might stop middle of intersection from stop-and-go. Sometimes while driving I lose power driving and stepping on gas pedal has a few second lag time to pick back up. I’ve never had this issue before or any of my vehicles and I bought it new and we are original owners.
Mfg Campaign: 11576314
Recall Date: Mar 8, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
After stopping and then go, like at a light or stop sign, on acceleration SUV will go slightly forward and stalls and high rev for a second and car feels like it’s dying or losing power and starts back up. I feel unsafe and that the car might stop middle of intersection from stop-and-go. Sometimes while driving I lose power driving and stepping on gas pedal has a few second lag time to pick back up. I’ve never had this issue before or any of my vehicles and I bought it new and we are original owners.
Corrective Action:
After stopping and then go, like at a light or stop sign, on acceleration SUV will go slightly forward and stalls and high rev for a second and car feels like it’s dying or losing power and starts back up. I feel unsafe and that the car might stop middle of intersection from stop-and-go. Sometimes while driving I lose power driving and stepping on gas pedal has a few second lag time to pick back up. I’ve never had this issue before or any of my vehicles and I bought it new and we are original owners.
Additional Notes:
After stopping and then go, like at a light or stop sign, on acceleration SUV will go slightly forward and stalls and high rev for a second and car feels like it’s dying or losing power and starts back up. I feel unsafe and that the car might stop middle of intersection from stop-and-go. Sometimes while driving I lose power driving and stepping on gas pedal has a few second lag time to pick back up. I’ve never had this issue before or any of my vehicles and I bought it new and we are original owners.
Mfg Campaign: 11576314
Recall Date: Mar 8, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
No warning light presented to warn of transmission issues. While driving is hesitating sluggish when accelerating and stalling around 60mph then shifts . Putt Putt then pick up a bit then back down.
Corrective Action:
No warning light presented to warn of transmission issues. While driving is hesitating sluggish when accelerating and stalling around 60mph then shifts . Putt Putt then pick up a bit then back down.
Additional Notes:
No warning light presented to warn of transmission issues. While driving is hesitating sluggish when accelerating and stalling around 60mph then shifts . Putt Putt then pick up a bit then back down.
Mfg Campaign: 11570844
Recall Date: Feb 8, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
No warning light presented to warn of transmission issues. While driving is hesitating sluggish when accelerating and stalling around 60mph then shifts . Putt Putt then pick up a bit then back down.
Corrective Action:
No warning light presented to warn of transmission issues. While driving is hesitating sluggish when accelerating and stalling around 60mph then shifts . Putt Putt then pick up a bit then back down.
Additional Notes:
No warning light presented to warn of transmission issues. While driving is hesitating sluggish when accelerating and stalling around 60mph then shifts . Putt Putt then pick up a bit then back down.
Mfg Campaign: 11570844
Recall Date: Feb 8, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I own a 2018 GMC Yukon Denali that keeps burning oil. I was told that the light had to be on or the issue had to be duplicated. I did an oil change and 2000 miles later the oil light came on. I was out of town so took picture of dipstick which was bone dry. The dealership GMC of Brandywine had my SUV. I am highly upset because in other states the started a lawsuit bit nothing in MD. If GM knows this is an issue then why aren't they doing something. My SUV has been down since October 16 and no ETA for the part. No loaner or rental help from GM as well.
Corrective Action:
I own a 2018 GMC Yukon Denali that keeps burning oil. I was told that the light had to be on or the issue had to be duplicated. I did an oil change and 2000 miles later the oil light came on. I was out of town so took picture of dipstick which was bone dry. The dealership GMC of Brandywine had my SUV. I am highly upset because in other states the started a lawsuit bit nothing in MD. If GM knows this is an issue then why aren't they doing something. My SUV has been down since October 16 and no ETA for the part. No loaner or rental help from GM as well.
Additional Notes:
I own a 2018 GMC Yukon Denali that keeps burning oil. I was told that the light had to be on or the issue had to be duplicated. I did an oil change and 2000 miles later the oil light came on. I was out of town so took picture of dipstick which was bone dry. The dealership GMC of Brandywine had my SUV. I am highly upset because in other states the started a lawsuit bit nothing in MD. If GM knows this is an issue then why aren't they doing something. My SUV has been down since October 16 and no ETA for the part. No loaner or rental help from GM as well.
Mfg Campaign: 11556278
Recall Date: Nov 21, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sunroof exploded while I was driving. Had I not had the shade closed I could have been injured by shattered glass. Glass has been replaced at the dealer of purchase, via insurance claim with my agent. There was no indication that this would occur.
Corrective Action:
Sunroof exploded while I was driving. Had I not had the shade closed I could have been injured by shattered glass. Glass has been replaced at the dealer of purchase, via insurance claim with my agent. There was no indication that this would occur.
Additional Notes:
Sunroof exploded while I was driving. Had I not had the shade closed I could have been injured by shattered glass. Glass has been replaced at the dealer of purchase, via insurance claim with my agent. There was no indication that this would occur.
Mfg Campaign: 11527157
Recall Date: Jun 15, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
GM already has extended the warrant for faulty AC Condensers model years 2015-2017. This model 2018 experiences the same exact condenser leak as the 2015-2017 models. In fact special coverage adjustment 17336 which omits the 2018 model has the same failure. This warranty should be extended into 2018 as well.
Corrective Action:
GM already has extended the warrant for faulty AC Condensers model years 2015-2017. This model 2018 experiences the same exact condenser leak as the 2015-2017 models. In fact special coverage adjustment 17336 which omits the 2018 model has the same failure. This warranty should be extended into 2018 as well.
Additional Notes:
GM already has extended the warrant for faulty AC Condensers model years 2015-2017. This model 2018 experiences the same exact condenser leak as the 2015-2017 models. In fact special coverage adjustment 17336 which omits the 2018 model has the same failure. This warranty should be extended into 2018 as well.
Mfg Campaign: 11523225
Recall Date: May 22, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
While driving I made a right hand turn. As soon as the turn was made, the powering steering completely went out. The power steering is found to fail upon cold starts, then return to normal after operating. The vehicle has been taken to gmc numerous times with no explanation as to why or how it has happened. When asked to replace the steering rack. They stated vehicle is working as expected. It is unsafe. GMC has had recalls on the steering for many years now.
Corrective Action:
While driving I made a right hand turn. As soon as the turn was made, the powering steering completely went out. The power steering is found to fail upon cold starts, then return to normal after operating. The vehicle has been taken to gmc numerous times with no explanation as to why or how it has happened. When asked to replace the steering rack. They stated vehicle is working as expected. It is unsafe. GMC has had recalls on the steering for many years now.
Additional Notes:
While driving I made a right hand turn. As soon as the turn was made, the powering steering completely went out. The power steering is found to fail upon cold starts, then return to normal after operating. The vehicle has been taken to gmc numerous times with no explanation as to why or how it has happened. When asked to replace the steering rack. They stated vehicle is working as expected. It is unsafe. GMC has had recalls on the steering for many years now.
Mfg Campaign: 11520792
Recall Date: May 7, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Air conditioning intermittently working, but mostly not at all right to be a leak involved. Still need it fixed to know more.
Corrective Action:
Air conditioning intermittently working, but mostly not at all right to be a leak involved. Still need it fixed to know more.
Additional Notes:
Air conditioning intermittently working, but mostly not at all right to be a leak involved. Still need it fixed to know more.
Mfg Campaign: 11517291
Recall Date: Apr 16, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Despite Wheelers fixing the vehicle’s recall, it still pulls one way and never improved.
Corrective Action:
Despite Wheelers fixing the vehicle’s recall, it still pulls one way and never improved.
Additional Notes:
Despite Wheelers fixing the vehicle’s recall, it still pulls one way and never improved.
Mfg Campaign: 11517292
Recall Date: Apr 16, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Keeps showing a service trailer brake system, it does it once in a while but when it does it keeps showing the message after pressing dismiss, I was researching online and apparently there is a lot of people dealing with this same issue and looks like it is a defect from factory.
Corrective Action:
Keeps showing a service trailer brake system, it does it once in a while but when it does it keeps showing the message after pressing dismiss, I was researching online and apparently there is a lot of people dealing with this same issue and looks like it is a defect from factory.
Additional Notes:
Keeps showing a service trailer brake system, it does it once in a while but when it does it keeps showing the message after pressing dismiss, I was researching online and apparently there is a lot of people dealing with this same issue and looks like it is a defect from factory.
Mfg Campaign: 11513477
Recall Date: Mar 23, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Keeps showing a service trailer brake system, it does it once in a while but when it does it keeps showing the message after pressing dismiss, I was researching online and apparently there is a lot of people dealing with this same issue and looks like it is a defect from factory.
Corrective Action:
Keeps showing a service trailer brake system, it does it once in a while but when it does it keeps showing the message after pressing dismiss, I was researching online and apparently there is a lot of people dealing with this same issue and looks like it is a defect from factory.
Additional Notes:
Keeps showing a service trailer brake system, it does it once in a while but when it does it keeps showing the message after pressing dismiss, I was researching online and apparently there is a lot of people dealing with this same issue and looks like it is a defect from factory.
Mfg Campaign: 11513477
Recall Date: Mar 23, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
2018 Yukon Denali with 37,000 miles has developed a leak in the radiator and needs replaced
Corrective Action:
2018 Yukon Denali with 37,000 miles has developed a leak in the radiator and needs replaced
Additional Notes:
2018 Yukon Denali with 37,000 miles has developed a leak in the radiator and needs replaced
Mfg Campaign: 11489925
Recall Date: Oct 19, 2022
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
INVOLVED IN A FRONT/SIDE PASSENGER SIDE COLLISION WITH SIGNIFICANT DAMAGE AND SPEED WITH NO AIRBAG DEPLOYMENT(S).
Corrective Action:
INVOLVED IN A FRONT/SIDE PASSENGER SIDE COLLISION WITH SIGNIFICANT DAMAGE AND SPEED WITH NO AIRBAG DEPLOYMENT(S).
Additional Notes:
INVOLVED IN A FRONT/SIDE PASSENGER SIDE COLLISION WITH SIGNIFICANT DAMAGE AND SPEED WITH NO AIRBAG DEPLOYMENT(S).
Mfg Campaign: 11470248
Recall Date: Jun 21, 2022
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2018 GMC Yukon. The contact stated that while operating the vehicle, the Service SRS message was displayed. The vehicle was taken to the local dealer who diagnosed that the front passenger’s seat air bag control module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000.
Corrective Action:
The contact owns a 2018 GMC Yukon. The contact stated that while operating the vehicle, the Service SRS message was displayed. The vehicle was taken to the local dealer who diagnosed that the front passenger’s seat air bag control module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000.
Additional Notes:
The contact owns a 2018 GMC Yukon. The contact stated that while operating the vehicle, the Service SRS message was displayed. The vehicle was taken to the local dealer who diagnosed that the front passenger’s seat air bag control module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000.
Mfg Campaign: 11468591
Recall Date: Jun 10, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
May 31st 2022-While driving on the highway, I lost control of my power steering. Luckily my husband was with me to drive it back home. June 1st 2022-Took it to a service center and was told it needed a part to fix the problem. We ordered the part, which would not be delivered until may 6th 2022. June 4th 2022- Went to drive, made it a couple blocks down the road when the ABS, electronic stability control, & the engine light came on. So I turned around to take it back home, only now my power steering was completely out, my car would not shift out of first gear. After arriving home, I attempted to put it in park but was unable to. My motor shut off but would not allow me to place it in park or turn the electric power off. The only option I had was to disconnect the battery. I let it sit for a few hours, reconnected the battery, now my car will not start at all. I am now unable to take my car to the dealership due to power failure Note: June 2nd & 3rd, my vehicle was not driven I did contact my local dealer to check if there were any open recalls, was told no
Corrective Action:
May 31st 2022-While driving on the highway, I lost control of my power steering. Luckily my husband was with me to drive it back home. June 1st 2022-Took it to a service center and was told it needed a part to fix the problem. We ordered the part, which would not be delivered until may 6th 2022. June 4th 2022- Went to drive, made it a couple blocks down the road when the ABS, electronic stability control, & the engine light came on. So I turned around to take it back home, only now my power steering was completely out, my car would not shift out of first gear. After arriving home, I attempted to put it in park but was unable to. My motor shut off but would not allow me to place it in park or turn the electric power off. The only option I had was to disconnect the battery. I let it sit for a few hours, reconnected the battery, now my car will not start at all. I am now unable to take my car to the dealership due to power failure Note: June 2nd & 3rd, my vehicle was not driven I did contact my local dealer to check if there were any open recalls, was told no
Additional Notes:
May 31st 2022-While driving on the highway, I lost control of my power steering. Luckily my husband was with me to drive it back home. June 1st 2022-Took it to a service center and was told it needed a part to fix the problem. We ordered the part, which would not be delivered until may 6th 2022. June 4th 2022- Went to drive, made it a couple blocks down the road when the ABS, electronic stability control, & the engine light came on. So I turned around to take it back home, only now my power steering was completely out, my car would not shift out of first gear. After arriving home, I attempted to put it in park but was unable to. My motor shut off but would not allow me to place it in park or turn the electric power off. The only option I had was to disconnect the battery. I let it sit for a few hours, reconnected the battery, now my car will not start at all. I am now unable to take my car to the dealership due to power failure Note: June 2nd & 3rd, my vehicle was not driven I did contact my local dealer to check if there were any open recalls, was told no
Mfg Campaign: 11467589
Recall Date: Jun 5, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
May 31st 2022-While driving on the highway, I lost control of my power steering. Luckily my husband was with me to drive it back home. June 1st 2022-Took it to a service center and was told it needed a part to fix the problem. We ordered the part, which would not be delivered until may 6th 2022. June 4th 2022- Went to drive, made it a couple blocks down the road when the ABS, electronic stability control, & the engine light came on. So I turned around to take it back home, only now my power steering was completely out, my car would not shift out of first gear. After arriving home, I attempted to put it in park but was unable to. My motor shut off but would not allow me to place it in park or turn the electric power off. The only option I had was to disconnect the battery. I let it sit for a few hours, reconnected the battery, now my car will not start at all. I am now unable to take my car to the dealership due to power failure Note: June 2nd & 3rd, my vehicle was not driven I did contact my local dealer to check if there were any open recalls, was told no
Corrective Action:
May 31st 2022-While driving on the highway, I lost control of my power steering. Luckily my husband was with me to drive it back home. June 1st 2022-Took it to a service center and was told it needed a part to fix the problem. We ordered the part, which would not be delivered until may 6th 2022. June 4th 2022- Went to drive, made it a couple blocks down the road when the ABS, electronic stability control, & the engine light came on. So I turned around to take it back home, only now my power steering was completely out, my car would not shift out of first gear. After arriving home, I attempted to put it in park but was unable to. My motor shut off but would not allow me to place it in park or turn the electric power off. The only option I had was to disconnect the battery. I let it sit for a few hours, reconnected the battery, now my car will not start at all. I am now unable to take my car to the dealership due to power failure Note: June 2nd & 3rd, my vehicle was not driven I did contact my local dealer to check if there were any open recalls, was told no
Additional Notes:
May 31st 2022-While driving on the highway, I lost control of my power steering. Luckily my husband was with me to drive it back home. June 1st 2022-Took it to a service center and was told it needed a part to fix the problem. We ordered the part, which would not be delivered until may 6th 2022. June 4th 2022- Went to drive, made it a couple blocks down the road when the ABS, electronic stability control, & the engine light came on. So I turned around to take it back home, only now my power steering was completely out, my car would not shift out of first gear. After arriving home, I attempted to put it in park but was unable to. My motor shut off but would not allow me to place it in park or turn the electric power off. The only option I had was to disconnect the battery. I let it sit for a few hours, reconnected the battery, now my car will not start at all. I am now unable to take my car to the dealership due to power failure Note: June 2nd & 3rd, my vehicle was not driven I did contact my local dealer to check if there were any open recalls, was told no
Mfg Campaign: 11467589
Recall Date: Jun 5, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
May 31st 2022-While driving on the highway, I lost control of my power steering. Luckily my husband was with me to drive it back home. June 1st 2022-Took it to a service center and was told it needed a part to fix the problem. We ordered the part, which would not be delivered until may 6th 2022. June 4th 2022- Went to drive, made it a couple blocks down the road when the ABS, electronic stability control, & the engine light came on. So I turned around to take it back home, only now my power steering was completely out, my car would not shift out of first gear. After arriving home, I attempted to put it in park but was unable to. My motor shut off but would not allow me to place it in park or turn the electric power off. The only option I had was to disconnect the battery. I let it sit for a few hours, reconnected the battery, now my car will not start at all. I am now unable to take my car to the dealership due to power failure Note: June 2nd & 3rd, my vehicle was not driven I did contact my local dealer to check if there were any open recalls, was told no
Corrective Action:
May 31st 2022-While driving on the highway, I lost control of my power steering. Luckily my husband was with me to drive it back home. June 1st 2022-Took it to a service center and was told it needed a part to fix the problem. We ordered the part, which would not be delivered until may 6th 2022. June 4th 2022- Went to drive, made it a couple blocks down the road when the ABS, electronic stability control, & the engine light came on. So I turned around to take it back home, only now my power steering was completely out, my car would not shift out of first gear. After arriving home, I attempted to put it in park but was unable to. My motor shut off but would not allow me to place it in park or turn the electric power off. The only option I had was to disconnect the battery. I let it sit for a few hours, reconnected the battery, now my car will not start at all. I am now unable to take my car to the dealership due to power failure Note: June 2nd & 3rd, my vehicle was not driven I did contact my local dealer to check if there were any open recalls, was told no
Additional Notes:
May 31st 2022-While driving on the highway, I lost control of my power steering. Luckily my husband was with me to drive it back home. June 1st 2022-Took it to a service center and was told it needed a part to fix the problem. We ordered the part, which would not be delivered until may 6th 2022. June 4th 2022- Went to drive, made it a couple blocks down the road when the ABS, electronic stability control, & the engine light came on. So I turned around to take it back home, only now my power steering was completely out, my car would not shift out of first gear. After arriving home, I attempted to put it in park but was unable to. My motor shut off but would not allow me to place it in park or turn the electric power off. The only option I had was to disconnect the battery. I let it sit for a few hours, reconnected the battery, now my car will not start at all. I am now unable to take my car to the dealership due to power failure Note: June 2nd & 3rd, my vehicle was not driven I did contact my local dealer to check if there were any open recalls, was told no
Mfg Campaign: 11467589
Recall Date: Jun 5, 2022
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