Complaints & Recalls
Official Safety Recalls - Important!
62 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2023-2025 Momentum fifth wheel trailers. The interior step base does not adequately support the step tread.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 910047
Recall Date: Dec 10, 2024
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2022-2024 Momentum 23G and 25G travel trailers. The installed safety chains are underrated for the Gross Vehicle Weight Rating (GVWR).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910040
Recall Date: Aug 17, 2023
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC. (Grand Design) is recalling certain 2021-2024 Momentum and Solitude fifth wheels, equipped with certain CURT 7000 and 8000 lb axles. The U-bolts may have been improperly tightened, which can cause the axle to move out of position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910039
Recall Date: Jul 17, 2023
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2023 Momentum and Reflection travel trailers, equipped with certain 5200 and 6000 CURT RV axles. The axles may have an improperly tightened grease fitting that can separate and cause damage, possibly resulting in wheel detachment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910038
Recall Date: Jun 29, 2023
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2023 Momentum toy haulers. The Cargo Carrying Capacity (CCC) label is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910036
Recall Date: Jun 15, 2023
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling 2022-2023 Momentum fifth wheels. The electric ramp door cut-off switch may allow for continuous power to the ramp door, which can cause the door to fall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910032
Recall Date: Aug 11, 2022
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2022-2023 Momentum, Solitude, Imagine, Reflection, and Transcend travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910031
Recall Date: Aug 9, 2022
Consumer Complaints
30 ComplaintsGrand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
For the safety of others I would like to report a potential issue with 2023 Grand Design Momentum 5th wheel trailer where the wheel will separate from the axle. This happened recently on September 15th @ 1:30pm while heading west bound on 1-80 just east of Sidney, NE. We heard a clunk, thinking it was a blowout I checked the rear view mirror only see the tire (drivers side rear) rolling away from the vehicle. We immediately pulled over to the side of the interstate and further inspection found the disc rotor hub/spindle missing from the ale. My understanding is this can only occur if the castle nut that holds the hub on the axle is missing. Further, the castle nut is locked in place by a cotter pin. Both the castle nut and cotter pin were missing. I found some parts remnants by the side of the road. (disc brake pad, broken rotor, brake caliper piston) While investigating the issue further in an attempt to understand what happened, I ran across a recall for a very similar issue NHTSA 23V-455 Curt Axle Grease Zerk.
Corrective Action:
For the safety of others I would like to report a potential issue with 2023 Grand Design Momentum 5th wheel trailer where the wheel will separate from the axle. This happened recently on September 15th @ 1:30pm while heading west bound on 1-80 just east of Sidney, NE. We heard a clunk, thinking it was a blowout I checked the rear view mirror only see the tire (drivers side rear) rolling away from the vehicle. We immediately pulled over to the side of the interstate and further inspection found the disc rotor hub/spindle missing from the ale. My understanding is this can only occur if the castle nut that holds the hub on the axle is missing. Further, the castle nut is locked in place by a cotter pin. Both the castle nut and cotter pin were missing. I found some parts remnants by the side of the road. (disc brake pad, broken rotor, brake caliper piston) While investigating the issue further in an attempt to understand what happened, I ran across a recall for a very similar issue NHTSA 23V-455 Curt Axle Grease Zerk.
Additional Notes:
For the safety of others I would like to report a potential issue with 2023 Grand Design Momentum 5th wheel trailer where the wheel will separate from the axle. This happened recently on September 15th @ 1:30pm while heading west bound on 1-80 just east of Sidney, NE. We heard a clunk, thinking it was a blowout I checked the rear view mirror only see the tire (drivers side rear) rolling away from the vehicle. We immediately pulled over to the side of the interstate and further inspection found the disc rotor hub/spindle missing from the ale. My understanding is this can only occur if the castle nut that holds the hub on the axle is missing. Further, the castle nut is locked in place by a cotter pin. Both the castle nut and cotter pin were missing. I found some parts remnants by the side of the road. (disc brake pad, broken rotor, brake caliper piston) While investigating the issue further in an attempt to understand what happened, I ran across a recall for a very similar issue NHTSA 23V-455 Curt Axle Grease Zerk.
Mfg Campaign: 11618459
Recall Date: Oct 7, 2024
Grand Design Rv, Llc
Defect Description:
WHEELS:HUB
Potential Consequences:
For the safety of others I would like to report a potential issue with 2023 Grand Design Momentum 5th wheel trailer where the wheel will separate from the axle. This happened recently on September 15th @ 1:30pm while heading west bound on 1-80 just east of Sidney, NE. We heard a clunk, thinking it was a blowout I checked the rear view mirror only see the tire (drivers side rear) rolling away from the vehicle. We immediately pulled over to the side of the interstate and further inspection found the disc rotor hub/spindle missing from the ale. My understanding is this can only occur if the castle nut that holds the hub on the axle is missing. Further, the castle nut is locked in place by a cotter pin. Both the castle nut and cotter pin were missing. I found some parts remnants by the side of the road. (disc brake pad, broken rotor, brake caliper piston) While investigating the issue further in an attempt to understand what happened, I ran across a recall for a very similar issue NHTSA 23V-455 Curt Axle Grease Zerk.
Corrective Action:
For the safety of others I would like to report a potential issue with 2023 Grand Design Momentum 5th wheel trailer where the wheel will separate from the axle. This happened recently on September 15th @ 1:30pm while heading west bound on 1-80 just east of Sidney, NE. We heard a clunk, thinking it was a blowout I checked the rear view mirror only see the tire (drivers side rear) rolling away from the vehicle. We immediately pulled over to the side of the interstate and further inspection found the disc rotor hub/spindle missing from the ale. My understanding is this can only occur if the castle nut that holds the hub on the axle is missing. Further, the castle nut is locked in place by a cotter pin. Both the castle nut and cotter pin were missing. I found some parts remnants by the side of the road. (disc brake pad, broken rotor, brake caliper piston) While investigating the issue further in an attempt to understand what happened, I ran across a recall for a very similar issue NHTSA 23V-455 Curt Axle Grease Zerk.
Additional Notes:
For the safety of others I would like to report a potential issue with 2023 Grand Design Momentum 5th wheel trailer where the wheel will separate from the axle. This happened recently on September 15th @ 1:30pm while heading west bound on 1-80 just east of Sidney, NE. We heard a clunk, thinking it was a blowout I checked the rear view mirror only see the tire (drivers side rear) rolling away from the vehicle. We immediately pulled over to the side of the interstate and further inspection found the disc rotor hub/spindle missing from the ale. My understanding is this can only occur if the castle nut that holds the hub on the axle is missing. Further, the castle nut is locked in place by a cotter pin. Both the castle nut and cotter pin were missing. I found some parts remnants by the side of the road. (disc brake pad, broken rotor, brake caliper piston) While investigating the issue further in an attempt to understand what happened, I ran across a recall for a very similar issue NHTSA 23V-455 Curt Axle Grease Zerk.
Mfg Campaign: 11618459
Recall Date: Oct 7, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
I was made aware of Grand Design’s Technical Service Bulletin 24-001 concerning issues with undersized and/or missing lag screws possibly be on some models of their fifth wheel campers. I was able to determine that our Momentum 381MS had the undersized 3/8” lag screws used in the construction of our camper. I made an appointment with Campers Inn in Jeffersonville, IN and took it in. I was notified by them on 8-5-24 that there were also 4 missing lag screws. They also told me there were broken welds on the frame. I went there on 8-6-24 and took pictures of the frame and a lag screws. In addition to this, on the only trip we have made with the camper we had issues of both walk through entrance doors coming open while traveling. The entrance door into the garage door came open twice and the door into the main area came open once. I was made aware of this by other motorists.
Corrective Action:
I was made aware of Grand Design’s Technical Service Bulletin 24-001 concerning issues with undersized and/or missing lag screws possibly be on some models of their fifth wheel campers. I was able to determine that our Momentum 381MS had the undersized 3/8” lag screws used in the construction of our camper. I made an appointment with Campers Inn in Jeffersonville, IN and took it in. I was notified by them on 8-5-24 that there were also 4 missing lag screws. They also told me there were broken welds on the frame. I went there on 8-6-24 and took pictures of the frame and a lag screws. In addition to this, on the only trip we have made with the camper we had issues of both walk through entrance doors coming open while traveling. The entrance door into the garage door came open twice and the door into the main area came open once. I was made aware of this by other motorists.
Additional Notes:
I was made aware of Grand Design’s Technical Service Bulletin 24-001 concerning issues with undersized and/or missing lag screws possibly be on some models of their fifth wheel campers. I was able to determine that our Momentum 381MS had the undersized 3/8” lag screws used in the construction of our camper. I made an appointment with Campers Inn in Jeffersonville, IN and took it in. I was notified by them on 8-5-24 that there were also 4 missing lag screws. They also told me there were broken welds on the frame. I went there on 8-6-24 and took pictures of the frame and a lag screws. In addition to this, on the only trip we have made with the camper we had issues of both walk through entrance doors coming open while traveling. The entrance door into the garage door came open twice and the door into the main area came open once. I was made aware of this by other motorists.
Mfg Campaign: 11606828
Recall Date: Aug 6, 2024
Grand Design Rv, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
On this RV the back man door will not close/latch. We have to use a bungy cord to keep it closed. The latch on the door doesn't catch on the wall catch plate.
Corrective Action:
On this RV the back man door will not close/latch. We have to use a bungy cord to keep it closed. The latch on the door doesn't catch on the wall catch plate.
Additional Notes:
On this RV the back man door will not close/latch. We have to use a bungy cord to keep it closed. The latch on the door doesn't catch on the wall catch plate.
Mfg Campaign: 11599517
Recall Date: Jul 6, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The dealership has declared frame failure and failure of the pin box flexing up to 3-4 inches just picking it up with a forklift. Lag bolts are missing and/or backed out. Dealer has deemed it not safe for use. They will not move it out of their bay. Fist signs were wall separation throughout the RV. Doors not closing because door opening was out of square. Floor squeaking in multiple location. Center Island moves and squeaking. Abnormal wear on middle axle tires. Unusual pop from passenger level leg that shakes the rig. Excessive creaking underway.
Corrective Action:
The dealership has declared frame failure and failure of the pin box flexing up to 3-4 inches just picking it up with a forklift. Lag bolts are missing and/or backed out. Dealer has deemed it not safe for use. They will not move it out of their bay. Fist signs were wall separation throughout the RV. Doors not closing because door opening was out of square. Floor squeaking in multiple location. Center Island moves and squeaking. Abnormal wear on middle axle tires. Unusual pop from passenger level leg that shakes the rig. Excessive creaking underway.
Additional Notes:
The dealership has declared frame failure and failure of the pin box flexing up to 3-4 inches just picking it up with a forklift. Lag bolts are missing and/or backed out. Dealer has deemed it not safe for use. They will not move it out of their bay. Fist signs were wall separation throughout the RV. Doors not closing because door opening was out of square. Floor squeaking in multiple location. Center Island moves and squeaking. Abnormal wear on middle axle tires. Unusual pop from passenger level leg that shakes the rig. Excessive creaking underway.
Mfg Campaign: 11591178
Recall Date: May 28, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The dealership has declared frame failure and failure of the pin box flexing up to 3-4 inches just picking it up with a forklift. Lag bolts are missing and/or backed out. Dealer has deemed it not safe for use. They will not move it out of their bay. Fist signs were wall separation throughout the RV. Doors not closing because door opening was out of square. Floor squeaking in multiple location. Center Island moves and squeaking. Abnormal wear on middle axle tires. Unusual pop from passenger level leg that shakes the rig. Excessive creaking underway.
Corrective Action:
The dealership has declared frame failure and failure of the pin box flexing up to 3-4 inches just picking it up with a forklift. Lag bolts are missing and/or backed out. Dealer has deemed it not safe for use. They will not move it out of their bay. Fist signs were wall separation throughout the RV. Doors not closing because door opening was out of square. Floor squeaking in multiple location. Center Island moves and squeaking. Abnormal wear on middle axle tires. Unusual pop from passenger level leg that shakes the rig. Excessive creaking underway.
Additional Notes:
The dealership has declared frame failure and failure of the pin box flexing up to 3-4 inches just picking it up with a forklift. Lag bolts are missing and/or backed out. Dealer has deemed it not safe for use. They will not move it out of their bay. Fist signs were wall separation throughout the RV. Doors not closing because door opening was out of square. Floor squeaking in multiple location. Center Island moves and squeaking. Abnormal wear on middle axle tires. Unusual pop from passenger level leg that shakes the rig. Excessive creaking underway.
Mfg Campaign: 11591178
Recall Date: May 28, 2024
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The dealership has declared frame failure and failure of the pin box flexing up to 3-4 inches just picking it up with a forklift. Lag bolts are missing and/or backed out. Dealer has deemed it not safe for use. They will not move it out of their bay. Fist signs were wall separation throughout the RV. Doors not closing because door opening was out of square. Floor squeaking in multiple location. Center Island moves and squeaking. Abnormal wear on middle axle tires. Unusual pop from passenger level leg that shakes the rig. Excessive creaking underway.
Corrective Action:
The dealership has declared frame failure and failure of the pin box flexing up to 3-4 inches just picking it up with a forklift. Lag bolts are missing and/or backed out. Dealer has deemed it not safe for use. They will not move it out of their bay. Fist signs were wall separation throughout the RV. Doors not closing because door opening was out of square. Floor squeaking in multiple location. Center Island moves and squeaking. Abnormal wear on middle axle tires. Unusual pop from passenger level leg that shakes the rig. Excessive creaking underway.
Additional Notes:
The dealership has declared frame failure and failure of the pin box flexing up to 3-4 inches just picking it up with a forklift. Lag bolts are missing and/or backed out. Dealer has deemed it not safe for use. They will not move it out of their bay. Fist signs were wall separation throughout the RV. Doors not closing because door opening was out of square. Floor squeaking in multiple location. Center Island moves and squeaking. Abnormal wear on middle axle tires. Unusual pop from passenger level leg that shakes the rig. Excessive creaking underway.
Mfg Campaign: 11591178
Recall Date: May 28, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Upon returning from a most recent trip we started to notice significant floor noise, moving interior cabinetry, and a cracked front cap on our 2023 Grand Design Momentum 395MS-R. We were instructed by Grand Design to take our unit to our dealer for inspection and servicing. During the time at the dealer, an SRT from Grand Design was on site and was actually the one to perform the inspection and supposed repairs. The only work done was a few sets of measurements, which Grand Design originally provided conflicting information on and the addition of larger lag bolts in a certain easily accessible area of our unit. There is a documented TSB 24-001 that has been dispersed for owners and the exact process detailed in this TSB was not in any way followed by the SRT during the inspection and remedy of our unit. This is the exact response we are receiving when questioning this specific part, "SRT didn’t feel he needed to tear the whole front apart because measurements were within tolerance. He mentioned that it really wasn’t necessary to compromise the seal on the front filon." According to the SRT, the measurements are in spec, however we have not been able to obtain the actual official measurements from the SRT on the TSB. We fear at this point our unit is compromised and being covered up by the manufacturer. This issue is known and has been expressed by many. Countless models are in the dealer warranty centers being worked on for the identical issues where a shortcut or mistake was made in the manufacturing process leaving hundreds if not thousands of consumers with units they are questioning to be road worthy. We deserve better handling of the issues and honestly a nationwide recall of all units falling within the model and year range. I would like to have my specific case addressed and escalated along with a better answer from the company to consumers on how exactly this is going to be handled and resolved. These units can not be deemed road worthy!!!! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
Corrective Action:
Upon returning from a most recent trip we started to notice significant floor noise, moving interior cabinetry, and a cracked front cap on our 2023 Grand Design Momentum 395MS-R. We were instructed by Grand Design to take our unit to our dealer for inspection and servicing. During the time at the dealer, an SRT from Grand Design was on site and was actually the one to perform the inspection and supposed repairs. The only work done was a few sets of measurements, which Grand Design originally provided conflicting information on and the addition of larger lag bolts in a certain easily accessible area of our unit. There is a documented TSB 24-001 that has been dispersed for owners and the exact process detailed in this TSB was not in any way followed by the SRT during the inspection and remedy of our unit. This is the exact response we are receiving when questioning this specific part, "SRT didn’t feel he needed to tear the whole front apart because measurements were within tolerance. He mentioned that it really wasn’t necessary to compromise the seal on the front filon." According to the SRT, the measurements are in spec, however we have not been able to obtain the actual official measurements from the SRT on the TSB. We fear at this point our unit is compromised and being covered up by the manufacturer. This issue is known and has been expressed by many. Countless models are in the dealer warranty centers being worked on for the identical issues where a shortcut or mistake was made in the manufacturing process leaving hundreds if not thousands of consumers with units they are questioning to be road worthy. We deserve better handling of the issues and honestly a nationwide recall of all units falling within the model and year range. I would like to have my specific case addressed and escalated along with a better answer from the company to consumers on how exactly this is going to be handled and resolved. These units can not be deemed road worthy!!!! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
Additional Notes:
Upon returning from a most recent trip we started to notice significant floor noise, moving interior cabinetry, and a cracked front cap on our 2023 Grand Design Momentum 395MS-R. We were instructed by Grand Design to take our unit to our dealer for inspection and servicing. During the time at the dealer, an SRT from Grand Design was on site and was actually the one to perform the inspection and supposed repairs. The only work done was a few sets of measurements, which Grand Design originally provided conflicting information on and the addition of larger lag bolts in a certain easily accessible area of our unit. There is a documented TSB 24-001 that has been dispersed for owners and the exact process detailed in this TSB was not in any way followed by the SRT during the inspection and remedy of our unit. This is the exact response we are receiving when questioning this specific part, "SRT didn’t feel he needed to tear the whole front apart because measurements were within tolerance. He mentioned that it really wasn’t necessary to compromise the seal on the front filon." According to the SRT, the measurements are in spec, however we have not been able to obtain the actual official measurements from the SRT on the TSB. We fear at this point our unit is compromised and being covered up by the manufacturer. This issue is known and has been expressed by many. Countless models are in the dealer warranty centers being worked on for the identical issues where a shortcut or mistake was made in the manufacturing process leaving hundreds if not thousands of consumers with units they are questioning to be road worthy. We deserve better handling of the issues and honestly a nationwide recall of all units falling within the model and year range. I would like to have my specific case addressed and escalated along with a better answer from the company to consumers on how exactly this is going to be handled and resolved. These units can not be deemed road worthy!!!! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
Mfg Campaign: 11587221
Recall Date: May 6, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
We have a brand new 2023 Grand Design Momentum 5th wheel. Had her for 9 months. Taken only 2 trips thus far. I have a structural stress fractures on the corner of my closet slide (approx 4”), caulking around the front cap has been pulled away, both sides of our bedroom upper cabinets have about 3” cracks on the bottom along the wall from frame flex / failure. It’s difficult to close our main door. Often times it requires us to slam once or twice to get the door to close. All this is due to frame flex. I have spoken to Grand Design and they are sending a mobile SRT tech to my trailer to inspect and provide immediate repairs and deem the trailer safe to travel so I can take trailer to an authorized Grand Design dealer in New Orleans to fix our trailer.
Corrective Action:
We have a brand new 2023 Grand Design Momentum 5th wheel. Had her for 9 months. Taken only 2 trips thus far. I have a structural stress fractures on the corner of my closet slide (approx 4”), caulking around the front cap has been pulled away, both sides of our bedroom upper cabinets have about 3” cracks on the bottom along the wall from frame flex / failure. It’s difficult to close our main door. Often times it requires us to slam once or twice to get the door to close. All this is due to frame flex. I have spoken to Grand Design and they are sending a mobile SRT tech to my trailer to inspect and provide immediate repairs and deem the trailer safe to travel so I can take trailer to an authorized Grand Design dealer in New Orleans to fix our trailer.
Additional Notes:
We have a brand new 2023 Grand Design Momentum 5th wheel. Had her for 9 months. Taken only 2 trips thus far. I have a structural stress fractures on the corner of my closet slide (approx 4”), caulking around the front cap has been pulled away, both sides of our bedroom upper cabinets have about 3” cracks on the bottom along the wall from frame flex / failure. It’s difficult to close our main door. Often times it requires us to slam once or twice to get the door to close. All this is due to frame flex. I have spoken to Grand Design and they are sending a mobile SRT tech to my trailer to inspect and provide immediate repairs and deem the trailer safe to travel so I can take trailer to an authorized Grand Design dealer in New Orleans to fix our trailer.
Mfg Campaign: 11574151
Recall Date: Feb 27, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We have a brand new 2023 Grand Design Momentum 5th wheel. Had her for 9 months. Taken only 2 trips thus far. I have a structural stress fractures on the corner of my closet slide (approx 4”), caulking around the front cap has been pulled away, both sides of our bedroom upper cabinets have about 3” cracks on the bottom along the wall from frame flex / failure. It’s difficult to close our main door. Often times it requires us to slam once or twice to get the door to close. All this is due to frame flex. I have spoken to Grand Design and they are sending a mobile SRT tech to my trailer to inspect and provide immediate repairs and deem the trailer safe to travel so I can take trailer to an authorized Grand Design dealer in New Orleans to fix our trailer.
Corrective Action:
We have a brand new 2023 Grand Design Momentum 5th wheel. Had her for 9 months. Taken only 2 trips thus far. I have a structural stress fractures on the corner of my closet slide (approx 4”), caulking around the front cap has been pulled away, both sides of our bedroom upper cabinets have about 3” cracks on the bottom along the wall from frame flex / failure. It’s difficult to close our main door. Often times it requires us to slam once or twice to get the door to close. All this is due to frame flex. I have spoken to Grand Design and they are sending a mobile SRT tech to my trailer to inspect and provide immediate repairs and deem the trailer safe to travel so I can take trailer to an authorized Grand Design dealer in New Orleans to fix our trailer.
Additional Notes:
We have a brand new 2023 Grand Design Momentum 5th wheel. Had her for 9 months. Taken only 2 trips thus far. I have a structural stress fractures on the corner of my closet slide (approx 4”), caulking around the front cap has been pulled away, both sides of our bedroom upper cabinets have about 3” cracks on the bottom along the wall from frame flex / failure. It’s difficult to close our main door. Often times it requires us to slam once or twice to get the door to close. All this is due to frame flex. I have spoken to Grand Design and they are sending a mobile SRT tech to my trailer to inspect and provide immediate repairs and deem the trailer safe to travel so I can take trailer to an authorized Grand Design dealer in New Orleans to fix our trailer.
Mfg Campaign: 11574151
Recall Date: Feb 27, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury