Complaints & Recalls
Official Safety Recalls - Important!
87 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2019-2024 Grand Design Solitude fifth wheel trailers. The step tread joints may be unsupported, causing the tread to break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 910048
Recall Date: Feb 6, 2025
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2023 Solitude fifth wheels. Loose or missing fasteners on the refrigerator cooling unit can allow excessive movement of the unit, possibly causing the propane line to crack and leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910043
Recall Date: May 29, 2024
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC. (Grand Design) is recalling certain 2021-2024 Momentum and Solitude fifth wheels, equipped with certain CURT 7000 and 8000 lb axles. The U-bolts may have been improperly tightened, which can cause the axle to move out of position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910039
Recall Date: Jul 17, 2023
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2022-2023 Momentum, Solitude, Imagine, Reflection, and Transcend travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910031
Recall Date: Aug 9, 2022
Consumer Complaints
27 ComplaintsGrand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
We are a fulltime RVer living in this unit for 11 months. We had missing lag bolts that attaches the upper deck to the frame and what bolts were installed were too small. They were 3/8" x 3" in a 1/2" hole that was supposed to be 1/2" x 3.5". We called Grand Design in Indiana and opened a case. They told us to take our unit to the dealership where we bought it and have the frame inspected for flex and the proper lag bolts installed. Grand Design told us if there was any cracks in the steel then it will need further repair in Indiana. When we arrived and during this process; they found other issues. crack in bedroom wall, wrinkled wallpaper, crack in the sill plate and half the screws missing. Did some work on the end cap on the roof. They told us the flex was 1/4" on both sides and that was ok. They called in a welder for the sill plate. Replaced all the lag bolts. After receiving it back none of the doors closed correctly as if the whole unit was now twisted. We decided to trade it in as we don't trust it now. When we took it back for the switch we noticed the end cap had separated and see daylight at the floor. We told the manager because they already put it on the market to sell. This unit is compromised and should not be sold. We saw that our grand design solitude was transferred to another facility that we happen to stop for warranty on our new 5th wheel and saw it. We talked to the manager again and said you can't sell this; it's compromised and they said they already did and were prepping it for the new owners. When we found out that our Grand Design had issues it cost us a lot to get out of it and into another unit so we weren't without a home. This unit is not safe to be on the road. When we hitched up the new 5th wheel of same size we were shocked in the difference. The grand design did not tow smoothly; there is still something wrong with it and afraid someone else owns it now so a dealer can make a buck.
Corrective Action:
We are a fulltime RVer living in this unit for 11 months. We had missing lag bolts that attaches the upper deck to the frame and what bolts were installed were too small. They were 3/8" x 3" in a 1/2" hole that was supposed to be 1/2" x 3.5". We called Grand Design in Indiana and opened a case. They told us to take our unit to the dealership where we bought it and have the frame inspected for flex and the proper lag bolts installed. Grand Design told us if there was any cracks in the steel then it will need further repair in Indiana. When we arrived and during this process; they found other issues. crack in bedroom wall, wrinkled wallpaper, crack in the sill plate and half the screws missing. Did some work on the end cap on the roof. They told us the flex was 1/4" on both sides and that was ok. They called in a welder for the sill plate. Replaced all the lag bolts. After receiving it back none of the doors closed correctly as if the whole unit was now twisted. We decided to trade it in as we don't trust it now. When we took it back for the switch we noticed the end cap had separated and see daylight at the floor. We told the manager because they already put it on the market to sell. This unit is compromised and should not be sold. We saw that our grand design solitude was transferred to another facility that we happen to stop for warranty on our new 5th wheel and saw it. We talked to the manager again and said you can't sell this; it's compromised and they said they already did and were prepping it for the new owners. When we found out that our Grand Design had issues it cost us a lot to get out of it and into another unit so we weren't without a home. This unit is not safe to be on the road. When we hitched up the new 5th wheel of same size we were shocked in the difference. The grand design did not tow smoothly; there is still something wrong with it and afraid someone else owns it now so a dealer can make a buck.
Additional Notes:
We are a fulltime RVer living in this unit for 11 months. We had missing lag bolts that attaches the upper deck to the frame and what bolts were installed were too small. They were 3/8" x 3" in a 1/2" hole that was supposed to be 1/2" x 3.5". We called Grand Design in Indiana and opened a case. They told us to take our unit to the dealership where we bought it and have the frame inspected for flex and the proper lag bolts installed. Grand Design told us if there was any cracks in the steel then it will need further repair in Indiana. When we arrived and during this process; they found other issues. crack in bedroom wall, wrinkled wallpaper, crack in the sill plate and half the screws missing. Did some work on the end cap on the roof. They told us the flex was 1/4" on both sides and that was ok. They called in a welder for the sill plate. Replaced all the lag bolts. After receiving it back none of the doors closed correctly as if the whole unit was now twisted. We decided to trade it in as we don't trust it now. When we took it back for the switch we noticed the end cap had separated and see daylight at the floor. We told the manager because they already put it on the market to sell. This unit is compromised and should not be sold. We saw that our grand design solitude was transferred to another facility that we happen to stop for warranty on our new 5th wheel and saw it. We talked to the manager again and said you can't sell this; it's compromised and they said they already did and were prepping it for the new owners. When we found out that our Grand Design had issues it cost us a lot to get out of it and into another unit so we weren't without a home. This unit is not safe to be on the road. When we hitched up the new 5th wheel of same size we were shocked in the difference. The grand design did not tow smoothly; there is still something wrong with it and afraid someone else owns it now so a dealer can make a buck.
Mfg Campaign: 11624050
Recall Date: Nov 7, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We are a fulltime RVer living in this unit for 11 months. We had missing lag bolts that attaches the upper deck to the frame and what bolts were installed were too small. They were 3/8" x 3" in a 1/2" hole that was supposed to be 1/2" x 3.5". We called Grand Design in Indiana and opened a case. They told us to take our unit to the dealership where we bought it and have the frame inspected for flex and the proper lag bolts installed. Grand Design told us if there was any cracks in the steel then it will need further repair in Indiana. When we arrived and during this process; they found other issues. crack in bedroom wall, wrinkled wallpaper, crack in the sill plate and half the screws missing. Did some work on the end cap on the roof. They told us the flex was 1/4" on both sides and that was ok. They called in a welder for the sill plate. Replaced all the lag bolts. After receiving it back none of the doors closed correctly as if the whole unit was now twisted. We decided to trade it in as we don't trust it now. When we took it back for the switch we noticed the end cap had separated and see daylight at the floor. We told the manager because they already put it on the market to sell. This unit is compromised and should not be sold. We saw that our grand design solitude was transferred to another facility that we happen to stop for warranty on our new 5th wheel and saw it. We talked to the manager again and said you can't sell this; it's compromised and they said they already did and were prepping it for the new owners. When we found out that our Grand Design had issues it cost us a lot to get out of it and into another unit so we weren't without a home. This unit is not safe to be on the road. When we hitched up the new 5th wheel of same size we were shocked in the difference. The grand design did not tow smoothly; there is still something wrong with it and afraid someone else owns it now so a dealer can make a buck.
Corrective Action:
We are a fulltime RVer living in this unit for 11 months. We had missing lag bolts that attaches the upper deck to the frame and what bolts were installed were too small. They were 3/8" x 3" in a 1/2" hole that was supposed to be 1/2" x 3.5". We called Grand Design in Indiana and opened a case. They told us to take our unit to the dealership where we bought it and have the frame inspected for flex and the proper lag bolts installed. Grand Design told us if there was any cracks in the steel then it will need further repair in Indiana. When we arrived and during this process; they found other issues. crack in bedroom wall, wrinkled wallpaper, crack in the sill plate and half the screws missing. Did some work on the end cap on the roof. They told us the flex was 1/4" on both sides and that was ok. They called in a welder for the sill plate. Replaced all the lag bolts. After receiving it back none of the doors closed correctly as if the whole unit was now twisted. We decided to trade it in as we don't trust it now. When we took it back for the switch we noticed the end cap had separated and see daylight at the floor. We told the manager because they already put it on the market to sell. This unit is compromised and should not be sold. We saw that our grand design solitude was transferred to another facility that we happen to stop for warranty on our new 5th wheel and saw it. We talked to the manager again and said you can't sell this; it's compromised and they said they already did and were prepping it for the new owners. When we found out that our Grand Design had issues it cost us a lot to get out of it and into another unit so we weren't without a home. This unit is not safe to be on the road. When we hitched up the new 5th wheel of same size we were shocked in the difference. The grand design did not tow smoothly; there is still something wrong with it and afraid someone else owns it now so a dealer can make a buck.
Additional Notes:
We are a fulltime RVer living in this unit for 11 months. We had missing lag bolts that attaches the upper deck to the frame and what bolts were installed were too small. They were 3/8" x 3" in a 1/2" hole that was supposed to be 1/2" x 3.5". We called Grand Design in Indiana and opened a case. They told us to take our unit to the dealership where we bought it and have the frame inspected for flex and the proper lag bolts installed. Grand Design told us if there was any cracks in the steel then it will need further repair in Indiana. When we arrived and during this process; they found other issues. crack in bedroom wall, wrinkled wallpaper, crack in the sill plate and half the screws missing. Did some work on the end cap on the roof. They told us the flex was 1/4" on both sides and that was ok. They called in a welder for the sill plate. Replaced all the lag bolts. After receiving it back none of the doors closed correctly as if the whole unit was now twisted. We decided to trade it in as we don't trust it now. When we took it back for the switch we noticed the end cap had separated and see daylight at the floor. We told the manager because they already put it on the market to sell. This unit is compromised and should not be sold. We saw that our grand design solitude was transferred to another facility that we happen to stop for warranty on our new 5th wheel and saw it. We talked to the manager again and said you can't sell this; it's compromised and they said they already did and were prepping it for the new owners. When we found out that our Grand Design had issues it cost us a lot to get out of it and into another unit so we weren't without a home. This unit is not safe to be on the road. When we hitched up the new 5th wheel of same size we were shocked in the difference. The grand design did not tow smoothly; there is still something wrong with it and afraid someone else owns it now so a dealer can make a buck.
Mfg Campaign: 11624050
Recall Date: Nov 7, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
2023 Grand Design Solitude 2930RL, entry door opens when driving, even when fully closed and locked. This happened to me on Friday 9/6/2024. When I towed it again on Wednesday 9/11/2024 I made absolutely sure the entry door was fully closed and locked. I even explained and showed my wife to confirm it was closed and locked based on my experience Friday. When we arrived home 9/11/2024 and checked the door, it was still locked but the door was open. This is a major safety concern as the door could lead to a collision with a vehicle passing by. It can also lead to objects inside the RV falling out, becoming projectiles and obstacles for other motorists to avoid or have hit their vehicle or worst, their windshield. The door is not part of a smart system so there was no warning notification or message. I have not had the dealership try to reproduce this issue yet at this time. This all happened within 5 days.
Corrective Action:
2023 Grand Design Solitude 2930RL, entry door opens when driving, even when fully closed and locked. This happened to me on Friday 9/6/2024. When I towed it again on Wednesday 9/11/2024 I made absolutely sure the entry door was fully closed and locked. I even explained and showed my wife to confirm it was closed and locked based on my experience Friday. When we arrived home 9/11/2024 and checked the door, it was still locked but the door was open. This is a major safety concern as the door could lead to a collision with a vehicle passing by. It can also lead to objects inside the RV falling out, becoming projectiles and obstacles for other motorists to avoid or have hit their vehicle or worst, their windshield. The door is not part of a smart system so there was no warning notification or message. I have not had the dealership try to reproduce this issue yet at this time. This all happened within 5 days.
Additional Notes:
2023 Grand Design Solitude 2930RL, entry door opens when driving, even when fully closed and locked. This happened to me on Friday 9/6/2024. When I towed it again on Wednesday 9/11/2024 I made absolutely sure the entry door was fully closed and locked. I even explained and showed my wife to confirm it was closed and locked based on my experience Friday. When we arrived home 9/11/2024 and checked the door, it was still locked but the door was open. This is a major safety concern as the door could lead to a collision with a vehicle passing by. It can also lead to objects inside the RV falling out, becoming projectiles and obstacles for other motorists to avoid or have hit their vehicle or worst, their windshield. The door is not part of a smart system so there was no warning notification or message. I have not had the dealership try to reproduce this issue yet at this time. This all happened within 5 days.
Mfg Campaign: 11614100
Recall Date: Sep 11, 2024
Grand Design Rv, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Our brakes have not worked right since purchasing this unit in June 23, when we took our Solitude for inspection in March 24 the brakes need replaced, they were so bad with less than 3000 miles(1000 from transport, 2000 from us) on it, we did not take this in earlier due to our dealership closing so we were unable to get warranty work done on it. My husband has changed the control number to 5, 6,7,8,9,10 and the trailer never stops moving we did this test 7/19/24 before taking out to grand design. we asked if they could replace the brakes to 8k, was told no. I just found out this issue is a concern and to report it.
Corrective Action:
Our brakes have not worked right since purchasing this unit in June 23, when we took our Solitude for inspection in March 24 the brakes need replaced, they were so bad with less than 3000 miles(1000 from transport, 2000 from us) on it, we did not take this in earlier due to our dealership closing so we were unable to get warranty work done on it. My husband has changed the control number to 5, 6,7,8,9,10 and the trailer never stops moving we did this test 7/19/24 before taking out to grand design. we asked if they could replace the brakes to 8k, was told no. I just found out this issue is a concern and to report it.
Additional Notes:
Our brakes have not worked right since purchasing this unit in June 23, when we took our Solitude for inspection in March 24 the brakes need replaced, they were so bad with less than 3000 miles(1000 from transport, 2000 from us) on it, we did not take this in earlier due to our dealership closing so we were unable to get warranty work done on it. My husband has changed the control number to 5, 6,7,8,9,10 and the trailer never stops moving we did this test 7/19/24 before taking out to grand design. we asked if they could replace the brakes to 8k, was told no. I just found out this issue is a concern and to report it.
Mfg Campaign: 11607262
Recall Date: Aug 8, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
we have frame flex issues, the doors to the generator compartment has come open while driving, the safety lights are being pushed out from the body, trim is coming off, our bedroom slide does not close all the way, our living room slide broke and dropped down. Our hitch flex while on the our trucks, and the trim is moving so the movement on the frame is actively happening. We had the unit now for 1 year now but these issues started since we purchased the unit. this is the complete list of issues we can see: 1. Bedroom Slide is not closing tight, major gaps at the bottom compared to the top. 2. Hitch flexes while attached to truck 3.Decals have been pushed and peeling around the trim, due to trim moving. 4. Trim is coming off the out side of trailer on bedroom slide side 5.Under bedroom slide is separating and screws have been coming out (we caught them and put them back in) 6. Light on outside wall (same side as bedroom slide) is popping out from the bottom and peeling the decals our. Looks like something is pushing it out. 7. Generator and propane compartment doors do not shut properly. They have shifted over time since we have had the unit. We had to put an extension on generator compartment door just so we could keep it shut, it had come open while we were traveling. 8. Closet shelfs do stay, they fall out every time we travel. At first it was only the top shelf now the second shelf fell out on our last trip. 9. Slide floor broke and fell. This slide is also missing or broken off screw on the outside. 10. In front wardrobe closet the trim is pulling away from walls, and shelves have gaps against the walls. 11.Missing lag bolt 12. There is popping, grinding and creaking when moving and raising trailer on/ off truck. Grand design is ignoring our concerns about the safelty of this unit and how the frame could have a complete failure at any time.
Corrective Action:
we have frame flex issues, the doors to the generator compartment has come open while driving, the safety lights are being pushed out from the body, trim is coming off, our bedroom slide does not close all the way, our living room slide broke and dropped down. Our hitch flex while on the our trucks, and the trim is moving so the movement on the frame is actively happening. We had the unit now for 1 year now but these issues started since we purchased the unit. this is the complete list of issues we can see: 1. Bedroom Slide is not closing tight, major gaps at the bottom compared to the top. 2. Hitch flexes while attached to truck 3.Decals have been pushed and peeling around the trim, due to trim moving. 4. Trim is coming off the out side of trailer on bedroom slide side 5.Under bedroom slide is separating and screws have been coming out (we caught them and put them back in) 6. Light on outside wall (same side as bedroom slide) is popping out from the bottom and peeling the decals our. Looks like something is pushing it out. 7. Generator and propane compartment doors do not shut properly. They have shifted over time since we have had the unit. We had to put an extension on generator compartment door just so we could keep it shut, it had come open while we were traveling. 8. Closet shelfs do stay, they fall out every time we travel. At first it was only the top shelf now the second shelf fell out on our last trip. 9. Slide floor broke and fell. This slide is also missing or broken off screw on the outside. 10. In front wardrobe closet the trim is pulling away from walls, and shelves have gaps against the walls. 11.Missing lag bolt 12. There is popping, grinding and creaking when moving and raising trailer on/ off truck. Grand design is ignoring our concerns about the safelty of this unit and how the frame could have a complete failure at any time.
Additional Notes:
we have frame flex issues, the doors to the generator compartment has come open while driving, the safety lights are being pushed out from the body, trim is coming off, our bedroom slide does not close all the way, our living room slide broke and dropped down. Our hitch flex while on the our trucks, and the trim is moving so the movement on the frame is actively happening. We had the unit now for 1 year now but these issues started since we purchased the unit. this is the complete list of issues we can see: 1. Bedroom Slide is not closing tight, major gaps at the bottom compared to the top. 2. Hitch flexes while attached to truck 3.Decals have been pushed and peeling around the trim, due to trim moving. 4. Trim is coming off the out side of trailer on bedroom slide side 5.Under bedroom slide is separating and screws have been coming out (we caught them and put them back in) 6. Light on outside wall (same side as bedroom slide) is popping out from the bottom and peeling the decals our. Looks like something is pushing it out. 7. Generator and propane compartment doors do not shut properly. They have shifted over time since we have had the unit. We had to put an extension on generator compartment door just so we could keep it shut, it had come open while we were traveling. 8. Closet shelfs do stay, they fall out every time we travel. At first it was only the top shelf now the second shelf fell out on our last trip. 9. Slide floor broke and fell. This slide is also missing or broken off screw on the outside. 10. In front wardrobe closet the trim is pulling away from walls, and shelves have gaps against the walls. 11.Missing lag bolt 12. There is popping, grinding and creaking when moving and raising trailer on/ off truck. Grand design is ignoring our concerns about the safelty of this unit and how the frame could have a complete failure at any time.
Mfg Campaign: 11598269
Recall Date: Jul 2, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
we have frame flex issues, the doors to the generator compartment has come open while driving, the safety lights are being pushed out from the body, trim is coming off, our bedroom slide does not close all the way, our living room slide broke and dropped down. Our hitch flex while on the our trucks, and the trim is moving so the movement on the frame is actively happening. We had the unit now for 1 year now but these issues started since we purchased the unit. this is the complete list of issues we can see: 1. Bedroom Slide is not closing tight, major gaps at the bottom compared to the top. 2. Hitch flexes while attached to truck 3.Decals have been pushed and peeling around the trim, due to trim moving. 4. Trim is coming off the out side of trailer on bedroom slide side 5.Under bedroom slide is separating and screws have been coming out (we caught them and put them back in) 6. Light on outside wall (same side as bedroom slide) is popping out from the bottom and peeling the decals our. Looks like something is pushing it out. 7. Generator and propane compartment doors do not shut properly. They have shifted over time since we have had the unit. We had to put an extension on generator compartment door just so we could keep it shut, it had come open while we were traveling. 8. Closet shelfs do stay, they fall out every time we travel. At first it was only the top shelf now the second shelf fell out on our last trip. 9. Slide floor broke and fell. This slide is also missing or broken off screw on the outside. 10. In front wardrobe closet the trim is pulling away from walls, and shelves have gaps against the walls. 11.Missing lag bolt 12. There is popping, grinding and creaking when moving and raising trailer on/ off truck. Grand design is ignoring our concerns about the safelty of this unit and how the frame could have a complete failure at any time.
Corrective Action:
we have frame flex issues, the doors to the generator compartment has come open while driving, the safety lights are being pushed out from the body, trim is coming off, our bedroom slide does not close all the way, our living room slide broke and dropped down. Our hitch flex while on the our trucks, and the trim is moving so the movement on the frame is actively happening. We had the unit now for 1 year now but these issues started since we purchased the unit. this is the complete list of issues we can see: 1. Bedroom Slide is not closing tight, major gaps at the bottom compared to the top. 2. Hitch flexes while attached to truck 3.Decals have been pushed and peeling around the trim, due to trim moving. 4. Trim is coming off the out side of trailer on bedroom slide side 5.Under bedroom slide is separating and screws have been coming out (we caught them and put them back in) 6. Light on outside wall (same side as bedroom slide) is popping out from the bottom and peeling the decals our. Looks like something is pushing it out. 7. Generator and propane compartment doors do not shut properly. They have shifted over time since we have had the unit. We had to put an extension on generator compartment door just so we could keep it shut, it had come open while we were traveling. 8. Closet shelfs do stay, they fall out every time we travel. At first it was only the top shelf now the second shelf fell out on our last trip. 9. Slide floor broke and fell. This slide is also missing or broken off screw on the outside. 10. In front wardrobe closet the trim is pulling away from walls, and shelves have gaps against the walls. 11.Missing lag bolt 12. There is popping, grinding and creaking when moving and raising trailer on/ off truck. Grand design is ignoring our concerns about the safelty of this unit and how the frame could have a complete failure at any time.
Additional Notes:
we have frame flex issues, the doors to the generator compartment has come open while driving, the safety lights are being pushed out from the body, trim is coming off, our bedroom slide does not close all the way, our living room slide broke and dropped down. Our hitch flex while on the our trucks, and the trim is moving so the movement on the frame is actively happening. We had the unit now for 1 year now but these issues started since we purchased the unit. this is the complete list of issues we can see: 1. Bedroom Slide is not closing tight, major gaps at the bottom compared to the top. 2. Hitch flexes while attached to truck 3.Decals have been pushed and peeling around the trim, due to trim moving. 4. Trim is coming off the out side of trailer on bedroom slide side 5.Under bedroom slide is separating and screws have been coming out (we caught them and put them back in) 6. Light on outside wall (same side as bedroom slide) is popping out from the bottom and peeling the decals our. Looks like something is pushing it out. 7. Generator and propane compartment doors do not shut properly. They have shifted over time since we have had the unit. We had to put an extension on generator compartment door just so we could keep it shut, it had come open while we were traveling. 8. Closet shelfs do stay, they fall out every time we travel. At first it was only the top shelf now the second shelf fell out on our last trip. 9. Slide floor broke and fell. This slide is also missing or broken off screw on the outside. 10. In front wardrobe closet the trim is pulling away from walls, and shelves have gaps against the walls. 11.Missing lag bolt 12. There is popping, grinding and creaking when moving and raising trailer on/ off truck. Grand design is ignoring our concerns about the safelty of this unit and how the frame could have a complete failure at any time.
Mfg Campaign: 11598269
Recall Date: Jul 2, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have an inclusion (crack?) on the frame web of both main frames just forward of the axle assembly. I have seen this similar inclusion on other RVs that are the same model. There seems to be a major defect with this model. Also I have missing fasteners in the structural wall assembly that also seems to be chronic.
Corrective Action:
I have an inclusion (crack?) on the frame web of both main frames just forward of the axle assembly. I have seen this similar inclusion on other RVs that are the same model. There seems to be a major defect with this model. Also I have missing fasteners in the structural wall assembly that also seems to be chronic.
Additional Notes:
I have an inclusion (crack?) on the frame web of both main frames just forward of the axle assembly. I have seen this similar inclusion on other RVs that are the same model. There seems to be a major defect with this model. Also I have missing fasteners in the structural wall assembly that also seems to be chronic.
Mfg Campaign: 11588317
Recall Date: May 12, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
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