HONDA ACCORD HYBRID 2019

Complete listing of complaints and recalls for this vehicle

122
Complaints
298
Recalls

Complaints & Recalls

122 Complaints 298 Recalls

Official Safety Recalls - Important!

298 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V158000 SAFETY RECALL
448.6K Vehicles Affected
Recall Date: Mar 9, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.

Potential Risk:
An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.
FREE Recall Solution:
Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: NDA, QDB, BDC, MDD
Notice Date: Apr 18, 2023
Recall Date: Mar 9, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V215000 SAFETY RECALL
624.6K Vehicles Affected
Recall Date: Mar 25, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: Multiple Codes
Notice Date: May 18, 2021
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V771000 SAFETY RECALL
737.2K Vehicles Affected
Recall Date: Dec 10, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield Defrosting and Defogging Systems" and number 111, "Rear Visibility" as well as FMVSS numbers 104, 108, 114, 118, and 305.

Potential Risk:
Various system malfunctions such as inoperative windshield wipers, defroster, rearview camera, or exterior lighting can increase the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will update the BCM software, free of charge. The recall is expected to begin February 22, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X95.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: X95
Notice Date: Feb 22, 2021
Recall Date: Dec 10, 2020

Consumer Complaints

122 Complaints
Honda (american Honda Motor Co.)
Campaign: 11598017 Other
Jul 1, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2019 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2019 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2019 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: HONDA
Mfg Campaign: 11598017
Notice Date: Jul 1, 2024
Recall Date: Jul 1, 2024
Honda (american Honda Motor Co.)
Campaign: 11597706 Other
Jun 29, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

There is recall on my 2019 Honda Hybrid and according to dealership they have no parts available for the fix and they said they can't do anything about it.

Corrective Action:

There is recall on my 2019 Honda Hybrid and according to dealership they have no parts available for the fix and they said they can't do anything about it.

Additional Notes:

There is recall on my 2019 Honda Hybrid and according to dealership they have no parts available for the fix and they said they can't do anything about it.

Manufacturer: HONDA
Mfg Campaign: 11597706
Notice Date: Jun 29, 2024
Recall Date: Jun 29, 2024
Honda (american Honda Motor Co.)
Campaign: 11583859 Other
Apr 18, 2024
Defect Description:

ENGINE

Potential Consequences:

Head Gasket developed holes at 70,000 miles despite all recommended maintenance completed. This can cause serious engine damage which can lead to multiple safety issues

Corrective Action:

Head Gasket developed holes at 70,000 miles despite all recommended maintenance completed. This can cause serious engine damage which can lead to multiple safety issues

Additional Notes:

Head Gasket developed holes at 70,000 miles despite all recommended maintenance completed. This can cause serious engine damage which can lead to multiple safety issues

Manufacturer: HONDA
Mfg Campaign: 11583859
Notice Date: Apr 18, 2024
Recall Date: Apr 18, 2024
Honda (american Honda Motor Co.)
Campaign: 11569934 Other
Feb 5, 2024
Defect Description:

STEERING

Potential Consequences:

I have was called steering sticking in my steering wheel when I’m driving and it stuck straight and I have to turn it a little bit. I have to kinda yank it just a tad bit because the steering is sticking is an issue with other Hondas. I’m having it also.

Corrective Action:

I have was called steering sticking in my steering wheel when I’m driving and it stuck straight and I have to turn it a little bit. I have to kinda yank it just a tad bit because the steering is sticking is an issue with other Hondas. I’m having it also.

Additional Notes:

I have was called steering sticking in my steering wheel when I’m driving and it stuck straight and I have to turn it a little bit. I have to kinda yank it just a tad bit because the steering is sticking is an issue with other Hondas. I’m having it also.

Manufacturer: HONDA
Mfg Campaign: 11569934
Notice Date: Feb 5, 2024
Recall Date: Feb 5, 2024
Honda (american Honda Motor Co.)
Campaign: 11569934 Other
Feb 5, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

I have was called steering sticking in my steering wheel when I’m driving and it stuck straight and I have to turn it a little bit. I have to kinda yank it just a tad bit because the steering is sticking is an issue with other Hondas. I’m having it also.

Corrective Action:

I have was called steering sticking in my steering wheel when I’m driving and it stuck straight and I have to turn it a little bit. I have to kinda yank it just a tad bit because the steering is sticking is an issue with other Hondas. I’m having it also.

Additional Notes:

I have was called steering sticking in my steering wheel when I’m driving and it stuck straight and I have to turn it a little bit. I have to kinda yank it just a tad bit because the steering is sticking is an issue with other Hondas. I’m having it also.

Manufacturer: HONDA
Mfg Campaign: 11569934
Notice Date: Feb 5, 2024
Recall Date: Feb 5, 2024
Honda (american Honda Motor Co.)
Campaign: 11569934 Other
Feb 5, 2024
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

I have was called steering sticking in my steering wheel when I’m driving and it stuck straight and I have to turn it a little bit. I have to kinda yank it just a tad bit because the steering is sticking is an issue with other Hondas. I’m having it also.

Corrective Action:

I have was called steering sticking in my steering wheel when I’m driving and it stuck straight and I have to turn it a little bit. I have to kinda yank it just a tad bit because the steering is sticking is an issue with other Hondas. I’m having it also.

Additional Notes:

I have was called steering sticking in my steering wheel when I’m driving and it stuck straight and I have to turn it a little bit. I have to kinda yank it just a tad bit because the steering is sticking is an issue with other Hondas. I’m having it also.

Manufacturer: HONDA
Mfg Campaign: 11569934
Notice Date: Feb 5, 2024
Recall Date: Feb 5, 2024
Honda (american Honda Motor Co.)
Campaign: 11565024 Other
Jan 12, 2024
Defect Description:

LANE DEPARTURE: WARNING

Potential Consequences:

The Lane Departure Warning. Auto Dimming Headlights,, and traffic sign Recognition system stopped working at about 40000 miles. The dealer says they can't fix it. Also, my windshield, like so many others I've read about, spontaneously cracked while parked, on a day with moderate temperature and no hail. The camera was realigned. Still, the 3 sensing aids above still don't work. Uncertain about exact date

Corrective Action:

The Lane Departure Warning. Auto Dimming Headlights,, and traffic sign Recognition system stopped working at about 40000 miles. The dealer says they can't fix it. Also, my windshield, like so many others I've read about, spontaneously cracked while parked, on a day with moderate temperature and no hail. The camera was realigned. Still, the 3 sensing aids above still don't work. Uncertain about exact date

Additional Notes:

The Lane Departure Warning. Auto Dimming Headlights,, and traffic sign Recognition system stopped working at about 40000 miles. The dealer says they can't fix it. Also, my windshield, like so many others I've read about, spontaneously cracked while parked, on a day with moderate temperature and no hail. The camera was realigned. Still, the 3 sensing aids above still don't work. Uncertain about exact date

Manufacturer: HONDA
Mfg Campaign: 11565024
Notice Date: Jan 12, 2024
Recall Date: Jan 12, 2024
Honda (american Honda Motor Co.)
Campaign: 11558094 Other
Dec 2, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Car makes a highly audible hum resonance at 45-55 mph. This sounds like a very load wheel bearing issue but it apparently related to auto noise reduction system putting the sound through the speakers. This is a known Honda issue they need to fix, shouldn't happen on a nearly new car.

Corrective Action:

Car makes a highly audible hum resonance at 45-55 mph. This sounds like a very load wheel bearing issue but it apparently related to auto noise reduction system putting the sound through the speakers. This is a known Honda issue they need to fix, shouldn't happen on a nearly new car.

Additional Notes:

Car makes a highly audible hum resonance at 45-55 mph. This sounds like a very load wheel bearing issue but it apparently related to auto noise reduction system putting the sound through the speakers. This is a known Honda issue they need to fix, shouldn't happen on a nearly new car.

Manufacturer: HONDA
Mfg Campaign: 11558094
Notice Date: Dec 2, 2023
Recall Date: Dec 2, 2023
Honda (american Honda Motor Co.)
Campaign: 11549462 Other
Oct 11, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

On multiple occasion my vehicle will brake unexpectedly with no object in the road or surrounding my car. It has done it at freeway speeds as well as driving through parking lots. It often will sense construction repairs on the road and think I am departing the lane again slamming on the brakes (on the freeway) I have luckily avoided accidents but have had numerous close calls.

Corrective Action:

On multiple occasion my vehicle will brake unexpectedly with no object in the road or surrounding my car. It has done it at freeway speeds as well as driving through parking lots. It often will sense construction repairs on the road and think I am departing the lane again slamming on the brakes (on the freeway) I have luckily avoided accidents but have had numerous close calls.

Additional Notes:

On multiple occasion my vehicle will brake unexpectedly with no object in the road or surrounding my car. It has done it at freeway speeds as well as driving through parking lots. It often will sense construction repairs on the road and think I am departing the lane again slamming on the brakes (on the freeway) I have luckily avoided accidents but have had numerous close calls.

Manufacturer: HONDA
Mfg Campaign: 11549462
Notice Date: Oct 11, 2023
Recall Date: Oct 11, 2023
Honda (american Honda Motor Co.)
Campaign: 11549462 Other
Oct 11, 2023
Defect Description:

LANE DEPARTURE: WARNING

Potential Consequences:

On multiple occasion my vehicle will brake unexpectedly with no object in the road or surrounding my car. It has done it at freeway speeds as well as driving through parking lots. It often will sense construction repairs on the road and think I am departing the lane again slamming on the brakes (on the freeway) I have luckily avoided accidents but have had numerous close calls.

Corrective Action:

On multiple occasion my vehicle will brake unexpectedly with no object in the road or surrounding my car. It has done it at freeway speeds as well as driving through parking lots. It often will sense construction repairs on the road and think I am departing the lane again slamming on the brakes (on the freeway) I have luckily avoided accidents but have had numerous close calls.

Additional Notes:

On multiple occasion my vehicle will brake unexpectedly with no object in the road or surrounding my car. It has done it at freeway speeds as well as driving through parking lots. It often will sense construction repairs on the road and think I am departing the lane again slamming on the brakes (on the freeway) I have luckily avoided accidents but have had numerous close calls.

Manufacturer: HONDA
Mfg Campaign: 11549462
Notice Date: Oct 11, 2023
Recall Date: Oct 11, 2023
Honda (american Honda Motor Co.)
Campaign: 11549462 Other
Oct 11, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

On multiple occasion my vehicle will brake unexpectedly with no object in the road or surrounding my car. It has done it at freeway speeds as well as driving through parking lots. It often will sense construction repairs on the road and think I am departing the lane again slamming on the brakes (on the freeway) I have luckily avoided accidents but have had numerous close calls.

Corrective Action:

On multiple occasion my vehicle will brake unexpectedly with no object in the road or surrounding my car. It has done it at freeway speeds as well as driving through parking lots. It often will sense construction repairs on the road and think I am departing the lane again slamming on the brakes (on the freeway) I have luckily avoided accidents but have had numerous close calls.

Additional Notes:

On multiple occasion my vehicle will brake unexpectedly with no object in the road or surrounding my car. It has done it at freeway speeds as well as driving through parking lots. It often will sense construction repairs on the road and think I am departing the lane again slamming on the brakes (on the freeway) I have luckily avoided accidents but have had numerous close calls.

Manufacturer: HONDA
Mfg Campaign: 11549462
Notice Date: Oct 11, 2023
Recall Date: Oct 11, 2023
Honda (american Honda Motor Co.)
Campaign: 11544996 Other
Sep 17, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

07/28/2023 - Car showed many brake system errors: electric parking brake, vehicle stability, adaptive cruise control, etc. Took to Heritage Honda, Bel Air, MD, and got error code diagnosis of PI20-00, brake system/pedal simulator failure. Heritage "reflashed" pedal simulator and cleared code. Told OK to drive but if brake system errors showed up again, pull over to side of road and have car towed. Drove 20+ miles home. 07/29/2023 - Car again showed brake system errors as on 07/28. Husband and I drove car around our development and there were no brakes, even after husband pumping and pushing down on brake pedal very hard. 07/31/2023 - Flat bed towed car to Martin Honda, Newark, DE and got same error code. Paid to replace brake pedal simulator, PN 01469-TWA-A56. Issue is that brake system did not fail safely, because failure of pedal simulator left me with no brakes. Requested Honda pay entire Martin Honda invoice but Honda paid $1400 of repair. Have since requested that Honda pay remaining $1000 that I paid, plus diagnostic fee for Heritage Honda, and towing charge.

Corrective Action:

07/28/2023 - Car showed many brake system errors: electric parking brake, vehicle stability, adaptive cruise control, etc. Took to Heritage Honda, Bel Air, MD, and got error code diagnosis of PI20-00, brake system/pedal simulator failure. Heritage "reflashed" pedal simulator and cleared code. Told OK to drive but if brake system errors showed up again, pull over to side of road and have car towed. Drove 20+ miles home. 07/29/2023 - Car again showed brake system errors as on 07/28. Husband and I drove car around our development and there were no brakes, even after husband pumping and pushing down on brake pedal very hard. 07/31/2023 - Flat bed towed car to Martin Honda, Newark, DE and got same error code. Paid to replace brake pedal simulator, PN 01469-TWA-A56. Issue is that brake system did not fail safely, because failure of pedal simulator left me with no brakes. Requested Honda pay entire Martin Honda invoice but Honda paid $1400 of repair. Have since requested that Honda pay remaining $1000 that I paid, plus diagnostic fee for Heritage Honda, and towing charge.

Additional Notes:

07/28/2023 - Car showed many brake system errors: electric parking brake, vehicle stability, adaptive cruise control, etc. Took to Heritage Honda, Bel Air, MD, and got error code diagnosis of PI20-00, brake system/pedal simulator failure. Heritage "reflashed" pedal simulator and cleared code. Told OK to drive but if brake system errors showed up again, pull over to side of road and have car towed. Drove 20+ miles home. 07/29/2023 - Car again showed brake system errors as on 07/28. Husband and I drove car around our development and there were no brakes, even after husband pumping and pushing down on brake pedal very hard. 07/31/2023 - Flat bed towed car to Martin Honda, Newark, DE and got same error code. Paid to replace brake pedal simulator, PN 01469-TWA-A56. Issue is that brake system did not fail safely, because failure of pedal simulator left me with no brakes. Requested Honda pay entire Martin Honda invoice but Honda paid $1400 of repair. Have since requested that Honda pay remaining $1000 that I paid, plus diagnostic fee for Heritage Honda, and towing charge.

Manufacturer: HONDA
Mfg Campaign: 11544996
Notice Date: Sep 17, 2023
Recall Date: Sep 17, 2023
Honda (american Honda Motor Co.)
Campaign: 11544996 Other
Sep 17, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

07/28/2023 - Car showed many brake system errors: electric parking brake, vehicle stability, adaptive cruise control, etc. Took to Heritage Honda, Bel Air, MD, and got error code diagnosis of PI20-00, brake system/pedal simulator failure. Heritage "reflashed" pedal simulator and cleared code. Told OK to drive but if brake system errors showed up again, pull over to side of road and have car towed. Drove 20+ miles home. 07/29/2023 - Car again showed brake system errors as on 07/28. Husband and I drove car around our development and there were no brakes, even after husband pumping and pushing down on brake pedal very hard. 07/31/2023 - Flat bed towed car to Martin Honda, Newark, DE and got same error code. Paid to replace brake pedal simulator, PN 01469-TWA-A56. Issue is that brake system did not fail safely, because failure of pedal simulator left me with no brakes. Requested Honda pay entire Martin Honda invoice but Honda paid $1400 of repair. Have since requested that Honda pay remaining $1000 that I paid, plus diagnostic fee for Heritage Honda, and towing charge.

Corrective Action:

07/28/2023 - Car showed many brake system errors: electric parking brake, vehicle stability, adaptive cruise control, etc. Took to Heritage Honda, Bel Air, MD, and got error code diagnosis of PI20-00, brake system/pedal simulator failure. Heritage "reflashed" pedal simulator and cleared code. Told OK to drive but if brake system errors showed up again, pull over to side of road and have car towed. Drove 20+ miles home. 07/29/2023 - Car again showed brake system errors as on 07/28. Husband and I drove car around our development and there were no brakes, even after husband pumping and pushing down on brake pedal very hard. 07/31/2023 - Flat bed towed car to Martin Honda, Newark, DE and got same error code. Paid to replace brake pedal simulator, PN 01469-TWA-A56. Issue is that brake system did not fail safely, because failure of pedal simulator left me with no brakes. Requested Honda pay entire Martin Honda invoice but Honda paid $1400 of repair. Have since requested that Honda pay remaining $1000 that I paid, plus diagnostic fee for Heritage Honda, and towing charge.

Additional Notes:

07/28/2023 - Car showed many brake system errors: electric parking brake, vehicle stability, adaptive cruise control, etc. Took to Heritage Honda, Bel Air, MD, and got error code diagnosis of PI20-00, brake system/pedal simulator failure. Heritage "reflashed" pedal simulator and cleared code. Told OK to drive but if brake system errors showed up again, pull over to side of road and have car towed. Drove 20+ miles home. 07/29/2023 - Car again showed brake system errors as on 07/28. Husband and I drove car around our development and there were no brakes, even after husband pumping and pushing down on brake pedal very hard. 07/31/2023 - Flat bed towed car to Martin Honda, Newark, DE and got same error code. Paid to replace brake pedal simulator, PN 01469-TWA-A56. Issue is that brake system did not fail safely, because failure of pedal simulator left me with no brakes. Requested Honda pay entire Martin Honda invoice but Honda paid $1400 of repair. Have since requested that Honda pay remaining $1000 that I paid, plus diagnostic fee for Heritage Honda, and towing charge.

Manufacturer: HONDA
Mfg Campaign: 11544996
Notice Date: Sep 17, 2023
Recall Date: Sep 17, 2023
Honda (american Honda Motor Co.)
Campaign: 11544996 Other
Sep 17, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

07/28/2023 - Car showed many brake system errors: electric parking brake, vehicle stability, adaptive cruise control, etc. Took to Heritage Honda, Bel Air, MD, and got error code diagnosis of PI20-00, brake system/pedal simulator failure. Heritage "reflashed" pedal simulator and cleared code. Told OK to drive but if brake system errors showed up again, pull over to side of road and have car towed. Drove 20+ miles home. 07/29/2023 - Car again showed brake system errors as on 07/28. Husband and I drove car around our development and there were no brakes, even after husband pumping and pushing down on brake pedal very hard. 07/31/2023 - Flat bed towed car to Martin Honda, Newark, DE and got same error code. Paid to replace brake pedal simulator, PN 01469-TWA-A56. Issue is that brake system did not fail safely, because failure of pedal simulator left me with no brakes. Requested Honda pay entire Martin Honda invoice but Honda paid $1400 of repair. Have since requested that Honda pay remaining $1000 that I paid, plus diagnostic fee for Heritage Honda, and towing charge.

Corrective Action:

07/28/2023 - Car showed many brake system errors: electric parking brake, vehicle stability, adaptive cruise control, etc. Took to Heritage Honda, Bel Air, MD, and got error code diagnosis of PI20-00, brake system/pedal simulator failure. Heritage "reflashed" pedal simulator and cleared code. Told OK to drive but if brake system errors showed up again, pull over to side of road and have car towed. Drove 20+ miles home. 07/29/2023 - Car again showed brake system errors as on 07/28. Husband and I drove car around our development and there were no brakes, even after husband pumping and pushing down on brake pedal very hard. 07/31/2023 - Flat bed towed car to Martin Honda, Newark, DE and got same error code. Paid to replace brake pedal simulator, PN 01469-TWA-A56. Issue is that brake system did not fail safely, because failure of pedal simulator left me with no brakes. Requested Honda pay entire Martin Honda invoice but Honda paid $1400 of repair. Have since requested that Honda pay remaining $1000 that I paid, plus diagnostic fee for Heritage Honda, and towing charge.

Additional Notes:

07/28/2023 - Car showed many brake system errors: electric parking brake, vehicle stability, adaptive cruise control, etc. Took to Heritage Honda, Bel Air, MD, and got error code diagnosis of PI20-00, brake system/pedal simulator failure. Heritage "reflashed" pedal simulator and cleared code. Told OK to drive but if brake system errors showed up again, pull over to side of road and have car towed. Drove 20+ miles home. 07/29/2023 - Car again showed brake system errors as on 07/28. Husband and I drove car around our development and there were no brakes, even after husband pumping and pushing down on brake pedal very hard. 07/31/2023 - Flat bed towed car to Martin Honda, Newark, DE and got same error code. Paid to replace brake pedal simulator, PN 01469-TWA-A56. Issue is that brake system did not fail safely, because failure of pedal simulator left me with no brakes. Requested Honda pay entire Martin Honda invoice but Honda paid $1400 of repair. Have since requested that Honda pay remaining $1000 that I paid, plus diagnostic fee for Heritage Honda, and towing charge.

Manufacturer: HONDA
Mfg Campaign: 11544996
Notice Date: Sep 17, 2023
Recall Date: Sep 17, 2023
Honda (american Honda Motor Co.)
Campaign: 11535731 Other
Aug 1, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The malfunctioning component is the electronic door lock system of my 2019 Honda Accord Touring Hybrid, specifically the driver's side door. This problem persists and is available for inspection. The failure of this system posed a safety risk as it prevents secure access and egress from the vehicle. I was unable to unlock my vehicle using the electronic key fob or the interior lock/unlock button, which could pose a problem in emergency situations where quick exit from the vehicle is required. The problem has been reproduced over a period of 6-8 weeks, with the issue becoming consistent and isolated to the driver's side door. The issue has not been confirmed by a dealer or independent service center yet, nor has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others. My car has recently aged out of warranty and given the experiences of others online, I don't have the money to hand over to the dealer for diagnostic fees with zero resolution. There were no warning lamps, messages or other symptoms prior to the issue's occurrence. It started sporadically, sometimes affecting different doors, but in recent weeks, it has been a consistent problem with the driver's door. This problem isn't exclusive to my vehicle. I've read online forums where others, even with different models of Honda Accords, have encountered similar issues, suggesting this could be a common issue across certain models. One person described a similar, erratic door lock behavior where the failure would switch from door to door. It was speculated that the issue could be either software-related or potentially a faulty relay that couldn't supply power to all the actuators simultaneously. Given these circumstances, I think it's crucial to investigate this matter further, as it poses both a security and safety risk for Honda Accord users.

Corrective Action:

The malfunctioning component is the electronic door lock system of my 2019 Honda Accord Touring Hybrid, specifically the driver's side door. This problem persists and is available for inspection. The failure of this system posed a safety risk as it prevents secure access and egress from the vehicle. I was unable to unlock my vehicle using the electronic key fob or the interior lock/unlock button, which could pose a problem in emergency situations where quick exit from the vehicle is required. The problem has been reproduced over a period of 6-8 weeks, with the issue becoming consistent and isolated to the driver's side door. The issue has not been confirmed by a dealer or independent service center yet, nor has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others. My car has recently aged out of warranty and given the experiences of others online, I don't have the money to hand over to the dealer for diagnostic fees with zero resolution. There were no warning lamps, messages or other symptoms prior to the issue's occurrence. It started sporadically, sometimes affecting different doors, but in recent weeks, it has been a consistent problem with the driver's door. This problem isn't exclusive to my vehicle. I've read online forums where others, even with different models of Honda Accords, have encountered similar issues, suggesting this could be a common issue across certain models. One person described a similar, erratic door lock behavior where the failure would switch from door to door. It was speculated that the issue could be either software-related or potentially a faulty relay that couldn't supply power to all the actuators simultaneously. Given these circumstances, I think it's crucial to investigate this matter further, as it poses both a security and safety risk for Honda Accord users.

Additional Notes:

The malfunctioning component is the electronic door lock system of my 2019 Honda Accord Touring Hybrid, specifically the driver's side door. This problem persists and is available for inspection. The failure of this system posed a safety risk as it prevents secure access and egress from the vehicle. I was unable to unlock my vehicle using the electronic key fob or the interior lock/unlock button, which could pose a problem in emergency situations where quick exit from the vehicle is required. The problem has been reproduced over a period of 6-8 weeks, with the issue becoming consistent and isolated to the driver's side door. The issue has not been confirmed by a dealer or independent service center yet, nor has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others. My car has recently aged out of warranty and given the experiences of others online, I don't have the money to hand over to the dealer for diagnostic fees with zero resolution. There were no warning lamps, messages or other symptoms prior to the issue's occurrence. It started sporadically, sometimes affecting different doors, but in recent weeks, it has been a consistent problem with the driver's door. This problem isn't exclusive to my vehicle. I've read online forums where others, even with different models of Honda Accords, have encountered similar issues, suggesting this could be a common issue across certain models. One person described a similar, erratic door lock behavior where the failure would switch from door to door. It was speculated that the issue could be either software-related or potentially a faulty relay that couldn't supply power to all the actuators simultaneously. Given these circumstances, I think it's crucial to investigate this matter further, as it poses both a security and safety risk for Honda Accord users.

Manufacturer: HONDA
Mfg Campaign: 11535731
Notice Date: Aug 1, 2023
Recall Date: Aug 1, 2023
Honda (american Honda Motor Co.)
Campaign: 11535731 Other
Aug 1, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The malfunctioning component is the electronic door lock system of my 2019 Honda Accord Touring Hybrid, specifically the driver's side door. This problem persists and is available for inspection. The failure of this system posed a safety risk as it prevents secure access and egress from the vehicle. I was unable to unlock my vehicle using the electronic key fob or the interior lock/unlock button, which could pose a problem in emergency situations where quick exit from the vehicle is required. The problem has been reproduced over a period of 6-8 weeks, with the issue becoming consistent and isolated to the driver's side door. The issue has not been confirmed by a dealer or independent service center yet, nor has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others. My car has recently aged out of warranty and given the experiences of others online, I don't have the money to hand over to the dealer for diagnostic fees with zero resolution. There were no warning lamps, messages or other symptoms prior to the issue's occurrence. It started sporadically, sometimes affecting different doors, but in recent weeks, it has been a consistent problem with the driver's door. This problem isn't exclusive to my vehicle. I've read online forums where others, even with different models of Honda Accords, have encountered similar issues, suggesting this could be a common issue across certain models. One person described a similar, erratic door lock behavior where the failure would switch from door to door. It was speculated that the issue could be either software-related or potentially a faulty relay that couldn't supply power to all the actuators simultaneously. Given these circumstances, I think it's crucial to investigate this matter further, as it poses both a security and safety risk for Honda Accord users.

Corrective Action:

The malfunctioning component is the electronic door lock system of my 2019 Honda Accord Touring Hybrid, specifically the driver's side door. This problem persists and is available for inspection. The failure of this system posed a safety risk as it prevents secure access and egress from the vehicle. I was unable to unlock my vehicle using the electronic key fob or the interior lock/unlock button, which could pose a problem in emergency situations where quick exit from the vehicle is required. The problem has been reproduced over a period of 6-8 weeks, with the issue becoming consistent and isolated to the driver's side door. The issue has not been confirmed by a dealer or independent service center yet, nor has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others. My car has recently aged out of warranty and given the experiences of others online, I don't have the money to hand over to the dealer for diagnostic fees with zero resolution. There were no warning lamps, messages or other symptoms prior to the issue's occurrence. It started sporadically, sometimes affecting different doors, but in recent weeks, it has been a consistent problem with the driver's door. This problem isn't exclusive to my vehicle. I've read online forums where others, even with different models of Honda Accords, have encountered similar issues, suggesting this could be a common issue across certain models. One person described a similar, erratic door lock behavior where the failure would switch from door to door. It was speculated that the issue could be either software-related or potentially a faulty relay that couldn't supply power to all the actuators simultaneously. Given these circumstances, I think it's crucial to investigate this matter further, as it poses both a security and safety risk for Honda Accord users.

Additional Notes:

The malfunctioning component is the electronic door lock system of my 2019 Honda Accord Touring Hybrid, specifically the driver's side door. This problem persists and is available for inspection. The failure of this system posed a safety risk as it prevents secure access and egress from the vehicle. I was unable to unlock my vehicle using the electronic key fob or the interior lock/unlock button, which could pose a problem in emergency situations where quick exit from the vehicle is required. The problem has been reproduced over a period of 6-8 weeks, with the issue becoming consistent and isolated to the driver's side door. The issue has not been confirmed by a dealer or independent service center yet, nor has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others. My car has recently aged out of warranty and given the experiences of others online, I don't have the money to hand over to the dealer for diagnostic fees with zero resolution. There were no warning lamps, messages or other symptoms prior to the issue's occurrence. It started sporadically, sometimes affecting different doors, but in recent weeks, it has been a consistent problem with the driver's door. This problem isn't exclusive to my vehicle. I've read online forums where others, even with different models of Honda Accords, have encountered similar issues, suggesting this could be a common issue across certain models. One person described a similar, erratic door lock behavior where the failure would switch from door to door. It was speculated that the issue could be either software-related or potentially a faulty relay that couldn't supply power to all the actuators simultaneously. Given these circumstances, I think it's crucial to investigate this matter further, as it poses both a security and safety risk for Honda Accord users.

Manufacturer: HONDA
Mfg Campaign: 11535731
Notice Date: Aug 1, 2023
Recall Date: Aug 1, 2023
Honda (american Honda Motor Co.)
Campaign: 11521930 Other
May 14, 2023
Defect Description:

ENGINE

Potential Consequences:

On 6/14/22 and 3/29/23, my 2019 Honda Accord EX Hybrid had engine misfirings which lead to total loss of power on Rt 15 in NY and CT: 6/14/22: Upon entering highway, car bucked during acceleration and lost all propulsion coasting to a stop. Check again light was on and blinking. After reseating gas cap car driven directly to dealer for diagnostic. Car computer did NOT retain any error codes even though engine light was blinking. Dealer did not do any repairs. 3/29/23: Near end of 30 minutes in stop and go traffic, car began to hesitate when inching forward. When accelerating to travel speed, car bucked during acceleration and lost all propulsion coasting to a stop. Check again light was on and blinking. After reseating gas cap car driven directly to dealer for diagnostic. Car computer did NOT retain any error codes even though engine light was blinking. Dealer did not do any repairs. If check engine light indicates get service soon and a blinking light means get it immediately, then there appears to be an issue with Honda's computer diagnostic for not retaining codes. Also the propulsion system for failing which could possibly create safety issues for drivers of this vehicle. I traded the vehicle in for safety purposes and was forced to purchase a new vehicle much earlier than expected.

Corrective Action:

On 6/14/22 and 3/29/23, my 2019 Honda Accord EX Hybrid had engine misfirings which lead to total loss of power on Rt 15 in NY and CT: 6/14/22: Upon entering highway, car bucked during acceleration and lost all propulsion coasting to a stop. Check again light was on and blinking. After reseating gas cap car driven directly to dealer for diagnostic. Car computer did NOT retain any error codes even though engine light was blinking. Dealer did not do any repairs. 3/29/23: Near end of 30 minutes in stop and go traffic, car began to hesitate when inching forward. When accelerating to travel speed, car bucked during acceleration and lost all propulsion coasting to a stop. Check again light was on and blinking. After reseating gas cap car driven directly to dealer for diagnostic. Car computer did NOT retain any error codes even though engine light was blinking. Dealer did not do any repairs. If check engine light indicates get service soon and a blinking light means get it immediately, then there appears to be an issue with Honda's computer diagnostic for not retaining codes. Also the propulsion system for failing which could possibly create safety issues for drivers of this vehicle. I traded the vehicle in for safety purposes and was forced to purchase a new vehicle much earlier than expected.

Additional Notes:

On 6/14/22 and 3/29/23, my 2019 Honda Accord EX Hybrid had engine misfirings which lead to total loss of power on Rt 15 in NY and CT: 6/14/22: Upon entering highway, car bucked during acceleration and lost all propulsion coasting to a stop. Check again light was on and blinking. After reseating gas cap car driven directly to dealer for diagnostic. Car computer did NOT retain any error codes even though engine light was blinking. Dealer did not do any repairs. 3/29/23: Near end of 30 minutes in stop and go traffic, car began to hesitate when inching forward. When accelerating to travel speed, car bucked during acceleration and lost all propulsion coasting to a stop. Check again light was on and blinking. After reseating gas cap car driven directly to dealer for diagnostic. Car computer did NOT retain any error codes even though engine light was blinking. Dealer did not do any repairs. If check engine light indicates get service soon and a blinking light means get it immediately, then there appears to be an issue with Honda's computer diagnostic for not retaining codes. Also the propulsion system for failing which could possibly create safety issues for drivers of this vehicle. I traded the vehicle in for safety purposes and was forced to purchase a new vehicle much earlier than expected.

Manufacturer: HONDA
Mfg Campaign: 11521930
Notice Date: May 14, 2023
Recall Date: May 14, 2023
Honda (american Honda Motor Co.)
Campaign: 11521930 Other
May 14, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

On 6/14/22 and 3/29/23, my 2019 Honda Accord EX Hybrid had engine misfirings which lead to total loss of power on Rt 15 in NY and CT: 6/14/22: Upon entering highway, car bucked during acceleration and lost all propulsion coasting to a stop. Check again light was on and blinking. After reseating gas cap car driven directly to dealer for diagnostic. Car computer did NOT retain any error codes even though engine light was blinking. Dealer did not do any repairs. 3/29/23: Near end of 30 minutes in stop and go traffic, car began to hesitate when inching forward. When accelerating to travel speed, car bucked during acceleration and lost all propulsion coasting to a stop. Check again light was on and blinking. After reseating gas cap car driven directly to dealer for diagnostic. Car computer did NOT retain any error codes even though engine light was blinking. Dealer did not do any repairs. If check engine light indicates get service soon and a blinking light means get it immediately, then there appears to be an issue with Honda's computer diagnostic for not retaining codes. Also the propulsion system for failing which could possibly create safety issues for drivers of this vehicle. I traded the vehicle in for safety purposes and was forced to purchase a new vehicle much earlier than expected.

Corrective Action:

On 6/14/22 and 3/29/23, my 2019 Honda Accord EX Hybrid had engine misfirings which lead to total loss of power on Rt 15 in NY and CT: 6/14/22: Upon entering highway, car bucked during acceleration and lost all propulsion coasting to a stop. Check again light was on and blinking. After reseating gas cap car driven directly to dealer for diagnostic. Car computer did NOT retain any error codes even though engine light was blinking. Dealer did not do any repairs. 3/29/23: Near end of 30 minutes in stop and go traffic, car began to hesitate when inching forward. When accelerating to travel speed, car bucked during acceleration and lost all propulsion coasting to a stop. Check again light was on and blinking. After reseating gas cap car driven directly to dealer for diagnostic. Car computer did NOT retain any error codes even though engine light was blinking. Dealer did not do any repairs. If check engine light indicates get service soon and a blinking light means get it immediately, then there appears to be an issue with Honda's computer diagnostic for not retaining codes. Also the propulsion system for failing which could possibly create safety issues for drivers of this vehicle. I traded the vehicle in for safety purposes and was forced to purchase a new vehicle much earlier than expected.

Additional Notes:

On 6/14/22 and 3/29/23, my 2019 Honda Accord EX Hybrid had engine misfirings which lead to total loss of power on Rt 15 in NY and CT: 6/14/22: Upon entering highway, car bucked during acceleration and lost all propulsion coasting to a stop. Check again light was on and blinking. After reseating gas cap car driven directly to dealer for diagnostic. Car computer did NOT retain any error codes even though engine light was blinking. Dealer did not do any repairs. 3/29/23: Near end of 30 minutes in stop and go traffic, car began to hesitate when inching forward. When accelerating to travel speed, car bucked during acceleration and lost all propulsion coasting to a stop. Check again light was on and blinking. After reseating gas cap car driven directly to dealer for diagnostic. Car computer did NOT retain any error codes even though engine light was blinking. Dealer did not do any repairs. If check engine light indicates get service soon and a blinking light means get it immediately, then there appears to be an issue with Honda's computer diagnostic for not retaining codes. Also the propulsion system for failing which could possibly create safety issues for drivers of this vehicle. I traded the vehicle in for safety purposes and was forced to purchase a new vehicle much earlier than expected.

Manufacturer: HONDA
Mfg Campaign: 11521930
Notice Date: May 14, 2023
Recall Date: May 14, 2023
Honda (american Honda Motor Co.)
Campaign: 11500037 Other
Jan 3, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

I purchased a 2019 certified pre-owned Honda Accord Touring Hybrid in February, 2022. This was the second Honda Accord Touring Hybrid I've owned, so I was already very familiar with this vehicle. Over the next couple months, I started experiencing some odd things - the LKAS and Lane Departure systems weren't operating correctly consistently. For example, the steering wheel would start shaking and warning lights pop up on my dash, and the steering wheel is pulling to one direction thinking I'm veering into another lane when I'm not. This was concerning, but at the time the infotainment system was crashing regularly and that was more concerning. In addition, the Automatic Emergency Braking also seemed to be off, engaging at times when there wasn't a vehicle in front of me. In May, 2022 I was driving on the highway with the Adaptive Cruise Control set to 70mph (the posted speed limit). There were no other cars on the highway in my line of sight, when without warning, the Automatic Emergency Braking system engaged and the car slammed on the brakes, coming to nearly a complete stop. Alarms, lights and brakes all fully engaged in a sudden and unexpected manner, absolutely putting my life at risk. I was so shaken up by this experience that I had to pull over and compose myself before continuing on to my destination. I took the vehicle in to my local Honda dealership and told them of all the issues. To date, the only issue fixed is the Infotainment System. I've taken my vehicle in to Honda multiple times, and although trouble-shooting and 'fixes' have been done, within a couple of weeks from the 'fix', the car starts behaving like this again. Honda repeatedly says they can't find a problem or they've 'fixed' the problem. Clearly there is a problem and none of the 'fixes' have worked. I don't feel safe driving the car, but cannot afford to replace it.

Corrective Action:

I purchased a 2019 certified pre-owned Honda Accord Touring Hybrid in February, 2022. This was the second Honda Accord Touring Hybrid I've owned, so I was already very familiar with this vehicle. Over the next couple months, I started experiencing some odd things - the LKAS and Lane Departure systems weren't operating correctly consistently. For example, the steering wheel would start shaking and warning lights pop up on my dash, and the steering wheel is pulling to one direction thinking I'm veering into another lane when I'm not. This was concerning, but at the time the infotainment system was crashing regularly and that was more concerning. In addition, the Automatic Emergency Braking also seemed to be off, engaging at times when there wasn't a vehicle in front of me. In May, 2022 I was driving on the highway with the Adaptive Cruise Control set to 70mph (the posted speed limit). There were no other cars on the highway in my line of sight, when without warning, the Automatic Emergency Braking system engaged and the car slammed on the brakes, coming to nearly a complete stop. Alarms, lights and brakes all fully engaged in a sudden and unexpected manner, absolutely putting my life at risk. I was so shaken up by this experience that I had to pull over and compose myself before continuing on to my destination. I took the vehicle in to my local Honda dealership and told them of all the issues. To date, the only issue fixed is the Infotainment System. I've taken my vehicle in to Honda multiple times, and although trouble-shooting and 'fixes' have been done, within a couple of weeks from the 'fix', the car starts behaving like this again. Honda repeatedly says they can't find a problem or they've 'fixed' the problem. Clearly there is a problem and none of the 'fixes' have worked. I don't feel safe driving the car, but cannot afford to replace it.

Additional Notes:

I purchased a 2019 certified pre-owned Honda Accord Touring Hybrid in February, 2022. This was the second Honda Accord Touring Hybrid I've owned, so I was already very familiar with this vehicle. Over the next couple months, I started experiencing some odd things - the LKAS and Lane Departure systems weren't operating correctly consistently. For example, the steering wheel would start shaking and warning lights pop up on my dash, and the steering wheel is pulling to one direction thinking I'm veering into another lane when I'm not. This was concerning, but at the time the infotainment system was crashing regularly and that was more concerning. In addition, the Automatic Emergency Braking also seemed to be off, engaging at times when there wasn't a vehicle in front of me. In May, 2022 I was driving on the highway with the Adaptive Cruise Control set to 70mph (the posted speed limit). There were no other cars on the highway in my line of sight, when without warning, the Automatic Emergency Braking system engaged and the car slammed on the brakes, coming to nearly a complete stop. Alarms, lights and brakes all fully engaged in a sudden and unexpected manner, absolutely putting my life at risk. I was so shaken up by this experience that I had to pull over and compose myself before continuing on to my destination. I took the vehicle in to my local Honda dealership and told them of all the issues. To date, the only issue fixed is the Infotainment System. I've taken my vehicle in to Honda multiple times, and although trouble-shooting and 'fixes' have been done, within a couple of weeks from the 'fix', the car starts behaving like this again. Honda repeatedly says they can't find a problem or they've 'fixed' the problem. Clearly there is a problem and none of the 'fixes' have worked. I don't feel safe driving the car, but cannot afford to replace it.

Manufacturer: HONDA
Mfg Campaign: 11500037
Notice Date: Jan 3, 2023
Recall Date: Jan 3, 2023
Honda (american Honda Motor Co.)
Campaign: 11500037 Other
Jan 3, 2023
Defect Description:

LANE DEPARTURE: WARNING

Potential Consequences:

I purchased a 2019 certified pre-owned Honda Accord Touring Hybrid in February, 2022. This was the second Honda Accord Touring Hybrid I've owned, so I was already very familiar with this vehicle. Over the next couple months, I started experiencing some odd things - the LKAS and Lane Departure systems weren't operating correctly consistently. For example, the steering wheel would start shaking and warning lights pop up on my dash, and the steering wheel is pulling to one direction thinking I'm veering into another lane when I'm not. This was concerning, but at the time the infotainment system was crashing regularly and that was more concerning. In addition, the Automatic Emergency Braking also seemed to be off, engaging at times when there wasn't a vehicle in front of me. In May, 2022 I was driving on the highway with the Adaptive Cruise Control set to 70mph (the posted speed limit). There were no other cars on the highway in my line of sight, when without warning, the Automatic Emergency Braking system engaged and the car slammed on the brakes, coming to nearly a complete stop. Alarms, lights and brakes all fully engaged in a sudden and unexpected manner, absolutely putting my life at risk. I was so shaken up by this experience that I had to pull over and compose myself before continuing on to my destination. I took the vehicle in to my local Honda dealership and told them of all the issues. To date, the only issue fixed is the Infotainment System. I've taken my vehicle in to Honda multiple times, and although trouble-shooting and 'fixes' have been done, within a couple of weeks from the 'fix', the car starts behaving like this again. Honda repeatedly says they can't find a problem or they've 'fixed' the problem. Clearly there is a problem and none of the 'fixes' have worked. I don't feel safe driving the car, but cannot afford to replace it.

Corrective Action:

I purchased a 2019 certified pre-owned Honda Accord Touring Hybrid in February, 2022. This was the second Honda Accord Touring Hybrid I've owned, so I was already very familiar with this vehicle. Over the next couple months, I started experiencing some odd things - the LKAS and Lane Departure systems weren't operating correctly consistently. For example, the steering wheel would start shaking and warning lights pop up on my dash, and the steering wheel is pulling to one direction thinking I'm veering into another lane when I'm not. This was concerning, but at the time the infotainment system was crashing regularly and that was more concerning. In addition, the Automatic Emergency Braking also seemed to be off, engaging at times when there wasn't a vehicle in front of me. In May, 2022 I was driving on the highway with the Adaptive Cruise Control set to 70mph (the posted speed limit). There were no other cars on the highway in my line of sight, when without warning, the Automatic Emergency Braking system engaged and the car slammed on the brakes, coming to nearly a complete stop. Alarms, lights and brakes all fully engaged in a sudden and unexpected manner, absolutely putting my life at risk. I was so shaken up by this experience that I had to pull over and compose myself before continuing on to my destination. I took the vehicle in to my local Honda dealership and told them of all the issues. To date, the only issue fixed is the Infotainment System. I've taken my vehicle in to Honda multiple times, and although trouble-shooting and 'fixes' have been done, within a couple of weeks from the 'fix', the car starts behaving like this again. Honda repeatedly says they can't find a problem or they've 'fixed' the problem. Clearly there is a problem and none of the 'fixes' have worked. I don't feel safe driving the car, but cannot afford to replace it.

Additional Notes:

I purchased a 2019 certified pre-owned Honda Accord Touring Hybrid in February, 2022. This was the second Honda Accord Touring Hybrid I've owned, so I was already very familiar with this vehicle. Over the next couple months, I started experiencing some odd things - the LKAS and Lane Departure systems weren't operating correctly consistently. For example, the steering wheel would start shaking and warning lights pop up on my dash, and the steering wheel is pulling to one direction thinking I'm veering into another lane when I'm not. This was concerning, but at the time the infotainment system was crashing regularly and that was more concerning. In addition, the Automatic Emergency Braking also seemed to be off, engaging at times when there wasn't a vehicle in front of me. In May, 2022 I was driving on the highway with the Adaptive Cruise Control set to 70mph (the posted speed limit). There were no other cars on the highway in my line of sight, when without warning, the Automatic Emergency Braking system engaged and the car slammed on the brakes, coming to nearly a complete stop. Alarms, lights and brakes all fully engaged in a sudden and unexpected manner, absolutely putting my life at risk. I was so shaken up by this experience that I had to pull over and compose myself before continuing on to my destination. I took the vehicle in to my local Honda dealership and told them of all the issues. To date, the only issue fixed is the Infotainment System. I've taken my vehicle in to Honda multiple times, and although trouble-shooting and 'fixes' have been done, within a couple of weeks from the 'fix', the car starts behaving like this again. Honda repeatedly says they can't find a problem or they've 'fixed' the problem. Clearly there is a problem and none of the 'fixes' have worked. I don't feel safe driving the car, but cannot afford to replace it.

Manufacturer: HONDA
Mfg Campaign: 11500037
Notice Date: Jan 3, 2023
Recall Date: Jan 3, 2023

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