Complaints & Recalls
Official Safety Recalls - Important!
274 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: NDA, QDB, BDC, MDD
Recall Date: Mar 9, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield Defrosting and Defogging Systems" and number 111, "Rear Visibility" as well as FMVSS numbers 104, 108, 114, 118, and 305.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: X95
Recall Date: Dec 10, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018 Honda Accord and 2019 Honda Insight vehicles. In certain scenarios, the back-up camera center display may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: K2G, V2F
Recall Date: Sep 13, 2018
Consumer Complaints
2.2K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Began getting several alerts, when taken in to get a diagnosis I received the following error codes P0301, P0304, P0301, P0300, U0401-68 & U3003-16. These codes stated that I had Cylinder 1 Misfire, Cylinder 4 Misfire as well as Random Misfire and ECM Failure and Electric Parking Brake Control Unit Power Source Circuit Low Voltage. The misfires were taken care of with new ignition coils and spark plugs; however, 2 days later alerts came back on at that point replaced battery. A few days after that the alerts again came back on. The dealership has not helped me out much simply saying I am no longer under warranty. However, I feel this vehicle is unsafe to drive as sometimes it feels as if it is just going to shut off. Therefore, this can possibly cause an accident injuring either. Others or myself.
Corrective Action:
Began getting several alerts, when taken in to get a diagnosis I received the following error codes P0301, P0304, P0301, P0300, U0401-68 & U3003-16. These codes stated that I had Cylinder 1 Misfire, Cylinder 4 Misfire as well as Random Misfire and ECM Failure and Electric Parking Brake Control Unit Power Source Circuit Low Voltage. The misfires were taken care of with new ignition coils and spark plugs; however, 2 days later alerts came back on at that point replaced battery. A few days after that the alerts again came back on. The dealership has not helped me out much simply saying I am no longer under warranty. However, I feel this vehicle is unsafe to drive as sometimes it feels as if it is just going to shut off. Therefore, this can possibly cause an accident injuring either. Others or myself.
Additional Notes:
Began getting several alerts, when taken in to get a diagnosis I received the following error codes P0301, P0304, P0301, P0300, U0401-68 & U3003-16. These codes stated that I had Cylinder 1 Misfire, Cylinder 4 Misfire as well as Random Misfire and ECM Failure and Electric Parking Brake Control Unit Power Source Circuit Low Voltage. The misfires were taken care of with new ignition coils and spark plugs; however, 2 days later alerts came back on at that point replaced battery. A few days after that the alerts again came back on. The dealership has not helped me out much simply saying I am no longer under warranty. However, I feel this vehicle is unsafe to drive as sometimes it feels as if it is just going to shut off. Therefore, this can possibly cause an accident injuring either. Others or myself.
Mfg Campaign: 11558336
Recall Date: Dec 4, 2023
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
rear view camera shows green/pink/yellow colors rather than clear image blocking visibility when backing up
Corrective Action:
rear view camera shows green/pink/yellow colors rather than clear image blocking visibility when backing up
Additional Notes:
rear view camera shows green/pink/yellow colors rather than clear image blocking visibility when backing up
Mfg Campaign: 11557935
Recall Date: Dec 1, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My Honda Accord 2018 with 49,000+ Mileage suddenly showed multiple warning lights on the dashboard causing Parking Break to malfunction; ACC, Collision Assist malfunctions and many other warning lights appeared. I brought it to Honda Waldorf Maryland and they told me it was definitely the 2 Rear Calipers as they diagnosed, but this DID NOT solve the problem after replacements. After about 3 days with my vehicle still with them, they told me that it was the Module that is malfunctioning; I can no longer refuse them because my car has been there for several days and it's only the Honda that can fix this as the service rep stated and I really need my car. On the other hand, I checked Honda website and called them that there are recalls on the Honda Accord 2018 - 2020 Modules. Unfortunately, my VIN is not included even it clearly states that Honda Accord 2018 is included as stated on their website (see attachments).
Corrective Action:
My Honda Accord 2018 with 49,000+ Mileage suddenly showed multiple warning lights on the dashboard causing Parking Break to malfunction; ACC, Collision Assist malfunctions and many other warning lights appeared. I brought it to Honda Waldorf Maryland and they told me it was definitely the 2 Rear Calipers as they diagnosed, but this DID NOT solve the problem after replacements. After about 3 days with my vehicle still with them, they told me that it was the Module that is malfunctioning; I can no longer refuse them because my car has been there for several days and it's only the Honda that can fix this as the service rep stated and I really need my car. On the other hand, I checked Honda website and called them that there are recalls on the Honda Accord 2018 - 2020 Modules. Unfortunately, my VIN is not included even it clearly states that Honda Accord 2018 is included as stated on their website (see attachments).
Additional Notes:
My Honda Accord 2018 with 49,000+ Mileage suddenly showed multiple warning lights on the dashboard causing Parking Break to malfunction; ACC, Collision Assist malfunctions and many other warning lights appeared. I brought it to Honda Waldorf Maryland and they told me it was definitely the 2 Rear Calipers as they diagnosed, but this DID NOT solve the problem after replacements. After about 3 days with my vehicle still with them, they told me that it was the Module that is malfunctioning; I can no longer refuse them because my car has been there for several days and it's only the Honda that can fix this as the service rep stated and I really need my car. On the other hand, I checked Honda website and called them that there are recalls on the Honda Accord 2018 - 2020 Modules. Unfortunately, my VIN is not included even it clearly states that Honda Accord 2018 is included as stated on their website (see attachments).
Mfg Campaign: 11556815
Recall Date: Nov 26, 2023
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
My Honda Accord 2018 with 49,000+ Mileage suddenly showed multiple warning lights on the dashboard causing Parking Break to malfunction; ACC, Collision Assist malfunctions and many other warning lights appeared. I brought it to Honda Waldorf Maryland and they told me it was definitely the 2 Rear Calipers as they diagnosed, but this DID NOT solve the problem after replacements. After about 3 days with my vehicle still with them, they told me that it was the Module that is malfunctioning; I can no longer refuse them because my car has been there for several days and it's only the Honda that can fix this as the service rep stated and I really need my car. On the other hand, I checked Honda website and called them that there are recalls on the Honda Accord 2018 - 2020 Modules. Unfortunately, my VIN is not included even it clearly states that Honda Accord 2018 is included as stated on their website (see attachments).
Corrective Action:
My Honda Accord 2018 with 49,000+ Mileage suddenly showed multiple warning lights on the dashboard causing Parking Break to malfunction; ACC, Collision Assist malfunctions and many other warning lights appeared. I brought it to Honda Waldorf Maryland and they told me it was definitely the 2 Rear Calipers as they diagnosed, but this DID NOT solve the problem after replacements. After about 3 days with my vehicle still with them, they told me that it was the Module that is malfunctioning; I can no longer refuse them because my car has been there for several days and it's only the Honda that can fix this as the service rep stated and I really need my car. On the other hand, I checked Honda website and called them that there are recalls on the Honda Accord 2018 - 2020 Modules. Unfortunately, my VIN is not included even it clearly states that Honda Accord 2018 is included as stated on their website (see attachments).
Additional Notes:
My Honda Accord 2018 with 49,000+ Mileage suddenly showed multiple warning lights on the dashboard causing Parking Break to malfunction; ACC, Collision Assist malfunctions and many other warning lights appeared. I brought it to Honda Waldorf Maryland and they told me it was definitely the 2 Rear Calipers as they diagnosed, but this DID NOT solve the problem after replacements. After about 3 days with my vehicle still with them, they told me that it was the Module that is malfunctioning; I can no longer refuse them because my car has been there for several days and it's only the Honda that can fix this as the service rep stated and I really need my car. On the other hand, I checked Honda website and called them that there are recalls on the Honda Accord 2018 - 2020 Modules. Unfortunately, my VIN is not included even it clearly states that Honda Accord 2018 is included as stated on their website (see attachments).
Mfg Campaign: 11556815
Recall Date: Nov 26, 2023
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
My Honda Accord 2018 with 49,000+ Mileage suddenly showed multiple warning lights on the dashboard causing Parking Break to malfunction; ACC, Collision Assist malfunctions and many other warning lights appeared. I brought it to Honda Waldorf Maryland and they told me it was definitely the 2 Rear Calipers as they diagnosed, but this DID NOT solve the problem after replacements. After about 3 days with my vehicle still with them, they told me that it was the Module that is malfunctioning; I can no longer refuse them because my car has been there for several days and it's only the Honda that can fix this as the service rep stated and I really need my car. On the other hand, I checked Honda website and called them that there are recalls on the Honda Accord 2018 - 2020 Modules. Unfortunately, my VIN is not included even it clearly states that Honda Accord 2018 is included as stated on their website (see attachments).
Corrective Action:
My Honda Accord 2018 with 49,000+ Mileage suddenly showed multiple warning lights on the dashboard causing Parking Break to malfunction; ACC, Collision Assist malfunctions and many other warning lights appeared. I brought it to Honda Waldorf Maryland and they told me it was definitely the 2 Rear Calipers as they diagnosed, but this DID NOT solve the problem after replacements. After about 3 days with my vehicle still with them, they told me that it was the Module that is malfunctioning; I can no longer refuse them because my car has been there for several days and it's only the Honda that can fix this as the service rep stated and I really need my car. On the other hand, I checked Honda website and called them that there are recalls on the Honda Accord 2018 - 2020 Modules. Unfortunately, my VIN is not included even it clearly states that Honda Accord 2018 is included as stated on their website (see attachments).
Additional Notes:
My Honda Accord 2018 with 49,000+ Mileage suddenly showed multiple warning lights on the dashboard causing Parking Break to malfunction; ACC, Collision Assist malfunctions and many other warning lights appeared. I brought it to Honda Waldorf Maryland and they told me it was definitely the 2 Rear Calipers as they diagnosed, but this DID NOT solve the problem after replacements. After about 3 days with my vehicle still with them, they told me that it was the Module that is malfunctioning; I can no longer refuse them because my car has been there for several days and it's only the Honda that can fix this as the service rep stated and I really need my car. On the other hand, I checked Honda website and called them that there are recalls on the Honda Accord 2018 - 2020 Modules. Unfortunately, my VIN is not included even it clearly states that Honda Accord 2018 is included as stated on their website (see attachments).
Mfg Campaign: 11556815
Recall Date: Nov 26, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My Honda Accord 2018 with 49,000+ Mileage suddenly showed multiple warning lights on the dashboard. Honda Waldorf Maryland misdiagnosed that it was definitely the 2 Rear Calipers, but this DID NOT solve the problem after replacements. After about 3 days, they told me that it was the MODULE that was actually malfunctioning but I can no longer refuse because my car has been there for several days and it's only the Honda that can fix this as the service rep stated. On the other hand, I checked Honda website and called them that there are recalls on the Honda Accord 2018 - 2020 Modules. Unfortunately, my VIN is not included even it clearly states that Honda Accord 2018 is included. Please see attachements.
Corrective Action:
My Honda Accord 2018 with 49,000+ Mileage suddenly showed multiple warning lights on the dashboard. Honda Waldorf Maryland misdiagnosed that it was definitely the 2 Rear Calipers, but this DID NOT solve the problem after replacements. After about 3 days, they told me that it was the MODULE that was actually malfunctioning but I can no longer refuse because my car has been there for several days and it's only the Honda that can fix this as the service rep stated. On the other hand, I checked Honda website and called them that there are recalls on the Honda Accord 2018 - 2020 Modules. Unfortunately, my VIN is not included even it clearly states that Honda Accord 2018 is included. Please see attachements.
Additional Notes:
My Honda Accord 2018 with 49,000+ Mileage suddenly showed multiple warning lights on the dashboard. Honda Waldorf Maryland misdiagnosed that it was definitely the 2 Rear Calipers, but this DID NOT solve the problem after replacements. After about 3 days, they told me that it was the MODULE that was actually malfunctioning but I can no longer refuse because my car has been there for several days and it's only the Honda that can fix this as the service rep stated. On the other hand, I checked Honda website and called them that there are recalls on the Honda Accord 2018 - 2020 Modules. Unfortunately, my VIN is not included even it clearly states that Honda Accord 2018 is included. Please see attachements.
Mfg Campaign: 11556816
Recall Date: Nov 26, 2023
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
My Honda Accord 2018 with 49,000+ Mileage suddenly showed multiple warning lights on the dashboard. Honda Waldorf Maryland misdiagnosed that it was definitely the 2 Rear Calipers, but this DID NOT solve the problem after replacements. After about 3 days, they told me that it was the MODULE that was actually malfunctioning but I can no longer refuse because my car has been there for several days and it's only the Honda that can fix this as the service rep stated. On the other hand, I checked Honda website and called them that there are recalls on the Honda Accord 2018 - 2020 Modules. Unfortunately, my VIN is not included even it clearly states that Honda Accord 2018 is included. Please see attachements.
Corrective Action:
My Honda Accord 2018 with 49,000+ Mileage suddenly showed multiple warning lights on the dashboard. Honda Waldorf Maryland misdiagnosed that it was definitely the 2 Rear Calipers, but this DID NOT solve the problem after replacements. After about 3 days, they told me that it was the MODULE that was actually malfunctioning but I can no longer refuse because my car has been there for several days and it's only the Honda that can fix this as the service rep stated. On the other hand, I checked Honda website and called them that there are recalls on the Honda Accord 2018 - 2020 Modules. Unfortunately, my VIN is not included even it clearly states that Honda Accord 2018 is included. Please see attachements.
Additional Notes:
My Honda Accord 2018 with 49,000+ Mileage suddenly showed multiple warning lights on the dashboard. Honda Waldorf Maryland misdiagnosed that it was definitely the 2 Rear Calipers, but this DID NOT solve the problem after replacements. After about 3 days, they told me that it was the MODULE that was actually malfunctioning but I can no longer refuse because my car has been there for several days and it's only the Honda that can fix this as the service rep stated. On the other hand, I checked Honda website and called them that there are recalls on the Honda Accord 2018 - 2020 Modules. Unfortunately, my VIN is not included even it clearly states that Honda Accord 2018 is included. Please see attachements.
Mfg Campaign: 11556816
Recall Date: Nov 26, 2023
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
My Honda Accord 2018 with 49,000+ Mileage suddenly showed multiple warning lights on the dashboard. Honda Waldorf Maryland misdiagnosed that it was definitely the 2 Rear Calipers, but this DID NOT solve the problem after replacements. After about 3 days, they told me that it was the MODULE that was actually malfunctioning but I can no longer refuse because my car has been there for several days and it's only the Honda that can fix this as the service rep stated. On the other hand, I checked Honda website and called them that there are recalls on the Honda Accord 2018 - 2020 Modules. Unfortunately, my VIN is not included even it clearly states that Honda Accord 2018 is included. Please see attachements.
Corrective Action:
My Honda Accord 2018 with 49,000+ Mileage suddenly showed multiple warning lights on the dashboard. Honda Waldorf Maryland misdiagnosed that it was definitely the 2 Rear Calipers, but this DID NOT solve the problem after replacements. After about 3 days, they told me that it was the MODULE that was actually malfunctioning but I can no longer refuse because my car has been there for several days and it's only the Honda that can fix this as the service rep stated. On the other hand, I checked Honda website and called them that there are recalls on the Honda Accord 2018 - 2020 Modules. Unfortunately, my VIN is not included even it clearly states that Honda Accord 2018 is included. Please see attachements.
Additional Notes:
My Honda Accord 2018 with 49,000+ Mileage suddenly showed multiple warning lights on the dashboard. Honda Waldorf Maryland misdiagnosed that it was definitely the 2 Rear Calipers, but this DID NOT solve the problem after replacements. After about 3 days, they told me that it was the MODULE that was actually malfunctioning but I can no longer refuse because my car has been there for several days and it's only the Honda that can fix this as the service rep stated. On the other hand, I checked Honda website and called them that there are recalls on the Honda Accord 2018 - 2020 Modules. Unfortunately, my VIN is not included even it clearly states that Honda Accord 2018 is included. Please see attachements.
Mfg Campaign: 11556816
Recall Date: Nov 26, 2023
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
In the 2018 Honda Accord the "Brake Hold" system will, at times, allow the vehicle to keep creeping forward after the vehicle is brought to a full stop with the Brake Hold system engaged. This is one of the issue which Honda has failed to properly troubleshoot to this day.
Corrective Action:
In the 2018 Honda Accord the "Brake Hold" system will, at times, allow the vehicle to keep creeping forward after the vehicle is brought to a full stop with the Brake Hold system engaged. This is one of the issue which Honda has failed to properly troubleshoot to this day.
Additional Notes:
In the 2018 Honda Accord the "Brake Hold" system will, at times, allow the vehicle to keep creeping forward after the vehicle is brought to a full stop with the Brake Hold system engaged. This is one of the issue which Honda has failed to properly troubleshoot to this day.
Mfg Campaign: 11556724
Recall Date: Nov 25, 2023
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
2018 Honda Accord has a poor fitting hood. The issue is not unique to Accords. On Honda Pilots around the same year, supposedly a "fix" was issued where some sort of a tape was used to stabilize the hood. At highway speeds, the hood experiences visible deflection/vibration-like movement. Yes, the stop towers and the latch have been checked and adjusted by a qualified body shop, who, essentially, indicated that there is nothing else that can be done.
Corrective Action:
2018 Honda Accord has a poor fitting hood. The issue is not unique to Accords. On Honda Pilots around the same year, supposedly a "fix" was issued where some sort of a tape was used to stabilize the hood. At highway speeds, the hood experiences visible deflection/vibration-like movement. Yes, the stop towers and the latch have been checked and adjusted by a qualified body shop, who, essentially, indicated that there is nothing else that can be done.
Additional Notes:
2018 Honda Accord has a poor fitting hood. The issue is not unique to Accords. On Honda Pilots around the same year, supposedly a "fix" was issued where some sort of a tape was used to stabilize the hood. At highway speeds, the hood experiences visible deflection/vibration-like movement. Yes, the stop towers and the latch have been checked and adjusted by a qualified body shop, who, essentially, indicated that there is nothing else that can be done.
Mfg Campaign: 11556727
Recall Date: Nov 25, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Intermittently, the vehicle has a very violent shift at low speed (under 20 miles per hour). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and performed the following (per dealer's notes): "reset TCM and Batter cable reset." After which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). There are now other customers with, what sound like, a very similar problem: [XXX] Just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred: at 46888, 47062, 47198, 47473, 47525, 47647, 52427, 52433 (so back to back), 52564, 53655, 53723 miles. At around 53494 mi had the car checked again by the dealer, who claimed no issue this time. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Intermittently, the vehicle has a very violent shift at low speed (under 20 miles per hour). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and performed the following (per dealer's notes): "reset TCM and Batter cable reset." After which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). There are now other customers with, what sound like, a very similar problem: [XXX] Just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred: at 46888, 47062, 47198, 47473, 47525, 47647, 52427, 52433 (so back to back), 52564, 53655, 53723 miles. At around 53494 mi had the car checked again by the dealer, who claimed no issue this time. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Intermittently, the vehicle has a very violent shift at low speed (under 20 miles per hour). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and performed the following (per dealer's notes): "reset TCM and Batter cable reset." After which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). There are now other customers with, what sound like, a very similar problem: [XXX] Just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred: at 46888, 47062, 47198, 47473, 47525, 47647, 52427, 52433 (so back to back), 52564, 53655, 53723 miles. At around 53494 mi had the car checked again by the dealer, who claimed no issue this time. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11556712
Recall Date: Nov 24, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle's safety system (not sure if it's the camera mounted behind the windshield or something else) will periodically interpret a road speed sign as showing 100mph speed limit. This has happened before and will have happened again (I am filing this complaint after some time has passed). As with a number of other issue with the 2018+ Honda models, Honda's response has been "take it to the dealer" while the dealer's mechanic drives the car for an hour, does not see the issue and then claims that nothing is wrong with the vehicle. A picture is attached.
Corrective Action:
The vehicle's safety system (not sure if it's the camera mounted behind the windshield or something else) will periodically interpret a road speed sign as showing 100mph speed limit. This has happened before and will have happened again (I am filing this complaint after some time has passed). As with a number of other issue with the 2018+ Honda models, Honda's response has been "take it to the dealer" while the dealer's mechanic drives the car for an hour, does not see the issue and then claims that nothing is wrong with the vehicle. A picture is attached.
Additional Notes:
The vehicle's safety system (not sure if it's the camera mounted behind the windshield or something else) will periodically interpret a road speed sign as showing 100mph speed limit. This has happened before and will have happened again (I am filing this complaint after some time has passed). As with a number of other issue with the 2018+ Honda models, Honda's response has been "take it to the dealer" while the dealer's mechanic drives the car for an hour, does not see the issue and then claims that nothing is wrong with the vehicle. A picture is attached.
Mfg Campaign: 11556715
Recall Date: Nov 24, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The infotainment unit on the 2018 Honda Accord does not properly sync up with a music player on the phone over Bluetooth. This is manifested by the incorrect display of the time the music track that has been played. This happens periodically. At other times, the music player on the infotainment unit does not respond to the tracks been switched from the controls on the steering wheel or the touch screen. A video of the behavior is available. Additionally, he infotainment unit does not display the album art for the music which is being played. This feature used to work, until the phone update. Which indicates that the infotainment unit does not properly work with newer Bluetooth protocols. Upon an attempt to troubleshoot the issue, based on the information here: [XXX] [XXX] I was able to restore only the track information being displayed, but not the album art. This is troubling as this would indicated that Honda has built in infotainment units without a seeming path to upgrade them during the life of the vehicle. Honda has been unwilling to properly address the issue via a recall or a software update. Their typical response (to just about every issue) is to take it to the dealer, who is not able to properly troubleshoot and address issues which were caused by the Honda's failures in software (and hardware) development. A video of the issue is available (Honda dealer and Honda pretty much refuse to take the videos as an evidence of the issue). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The infotainment unit on the 2018 Honda Accord does not properly sync up with a music player on the phone over Bluetooth. This is manifested by the incorrect display of the time the music track that has been played. This happens periodically. At other times, the music player on the infotainment unit does not respond to the tracks been switched from the controls on the steering wheel or the touch screen. A video of the behavior is available. Additionally, he infotainment unit does not display the album art for the music which is being played. This feature used to work, until the phone update. Which indicates that the infotainment unit does not properly work with newer Bluetooth protocols. Upon an attempt to troubleshoot the issue, based on the information here: [XXX] [XXX] I was able to restore only the track information being displayed, but not the album art. This is troubling as this would indicated that Honda has built in infotainment units without a seeming path to upgrade them during the life of the vehicle. Honda has been unwilling to properly address the issue via a recall or a software update. Their typical response (to just about every issue) is to take it to the dealer, who is not able to properly troubleshoot and address issues which were caused by the Honda's failures in software (and hardware) development. A video of the issue is available (Honda dealer and Honda pretty much refuse to take the videos as an evidence of the issue). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The infotainment unit on the 2018 Honda Accord does not properly sync up with a music player on the phone over Bluetooth. This is manifested by the incorrect display of the time the music track that has been played. This happens periodically. At other times, the music player on the infotainment unit does not respond to the tracks been switched from the controls on the steering wheel or the touch screen. A video of the behavior is available. Additionally, he infotainment unit does not display the album art for the music which is being played. This feature used to work, until the phone update. Which indicates that the infotainment unit does not properly work with newer Bluetooth protocols. Upon an attempt to troubleshoot the issue, based on the information here: [XXX] [XXX] I was able to restore only the track information being displayed, but not the album art. This is troubling as this would indicated that Honda has built in infotainment units without a seeming path to upgrade them during the life of the vehicle. Honda has been unwilling to properly address the issue via a recall or a software update. Their typical response (to just about every issue) is to take it to the dealer, who is not able to properly troubleshoot and address issues which were caused by the Honda's failures in software (and hardware) development. A video of the issue is available (Honda dealer and Honda pretty much refuse to take the videos as an evidence of the issue). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11556716
Recall Date: Nov 24, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The infotainment unit on the 2018 Honda Accord does not properly sync up with a music player on the phone over Bluetooth. This is manifested by the incorrect display of the time the music track that has been played. This happens periodically. At other times, the music player on the infotainment unit does not respond to the tracks been switched from the controls on the steering wheel or the touch screen. A video of the behavior is available. Additionally, he infotainment unit does not display the album art for the music which is being played. This feature used to work, until the phone update. Which indicates that the infotainment unit does not properly work with newer Bluetooth protocols. Upon an attempt to troubleshoot the issue, based on the information here: [XXX] [XXX] I was able to restore only the track information being displayed, but not the album art. This is troubling as this would indicated that Honda has built in infotainment units without a seeming path to upgrade them during the life of the vehicle. Honda has been unwilling to properly address the issue via a recall or a software update. Their typical response (to just about every issue) is to take it to the dealer, who is not able to properly troubleshoot and address issues which were caused by the Honda's failures in software (and hardware) development. A video of the issue is available (Honda dealer and Honda pretty much refuse to take the videos as an evidence of the issue). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The infotainment unit on the 2018 Honda Accord does not properly sync up with a music player on the phone over Bluetooth. This is manifested by the incorrect display of the time the music track that has been played. This happens periodically. At other times, the music player on the infotainment unit does not respond to the tracks been switched from the controls on the steering wheel or the touch screen. A video of the behavior is available. Additionally, he infotainment unit does not display the album art for the music which is being played. This feature used to work, until the phone update. Which indicates that the infotainment unit does not properly work with newer Bluetooth protocols. Upon an attempt to troubleshoot the issue, based on the information here: [XXX] [XXX] I was able to restore only the track information being displayed, but not the album art. This is troubling as this would indicated that Honda has built in infotainment units without a seeming path to upgrade them during the life of the vehicle. Honda has been unwilling to properly address the issue via a recall or a software update. Their typical response (to just about every issue) is to take it to the dealer, who is not able to properly troubleshoot and address issues which were caused by the Honda's failures in software (and hardware) development. A video of the issue is available (Honda dealer and Honda pretty much refuse to take the videos as an evidence of the issue). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The infotainment unit on the 2018 Honda Accord does not properly sync up with a music player on the phone over Bluetooth. This is manifested by the incorrect display of the time the music track that has been played. This happens periodically. At other times, the music player on the infotainment unit does not respond to the tracks been switched from the controls on the steering wheel or the touch screen. A video of the behavior is available. Additionally, he infotainment unit does not display the album art for the music which is being played. This feature used to work, until the phone update. Which indicates that the infotainment unit does not properly work with newer Bluetooth protocols. Upon an attempt to troubleshoot the issue, based on the information here: [XXX] [XXX] I was able to restore only the track information being displayed, but not the album art. This is troubling as this would indicated that Honda has built in infotainment units without a seeming path to upgrade them during the life of the vehicle. Honda has been unwilling to properly address the issue via a recall or a software update. Their typical response (to just about every issue) is to take it to the dealer, who is not able to properly troubleshoot and address issues which were caused by the Honda's failures in software (and hardware) development. A video of the issue is available (Honda dealer and Honda pretty much refuse to take the videos as an evidence of the issue). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11556716
Recall Date: Nov 24, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This is a complaint for a unique occurrence of this problem on this date. In some instances, it seems that the ventilation system is potentially pulling noxious fumes in from the engine bay and in others, there seems to be an issue with moisture retention when AC is run. The vehicle forces foul smelling air in to the cab. Honda has failed to properly troubleshoot the issue(i.e. retain the vehicle for more than a few hours and try to understand if there is an issue with the ventilation system or something else). The issue has happened at 52305 and 52474 miles (as well as other instances).
Corrective Action:
This is a complaint for a unique occurrence of this problem on this date. In some instances, it seems that the ventilation system is potentially pulling noxious fumes in from the engine bay and in others, there seems to be an issue with moisture retention when AC is run. The vehicle forces foul smelling air in to the cab. Honda has failed to properly troubleshoot the issue(i.e. retain the vehicle for more than a few hours and try to understand if there is an issue with the ventilation system or something else). The issue has happened at 52305 and 52474 miles (as well as other instances).
Additional Notes:
This is a complaint for a unique occurrence of this problem on this date. In some instances, it seems that the ventilation system is potentially pulling noxious fumes in from the engine bay and in others, there seems to be an issue with moisture retention when AC is run. The vehicle forces foul smelling air in to the cab. Honda has failed to properly troubleshoot the issue(i.e. retain the vehicle for more than a few hours and try to understand if there is an issue with the ventilation system or something else). The issue has happened at 52305 and 52474 miles (as well as other instances).
Mfg Campaign: 11556718
Recall Date: Nov 24, 2023
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving on highway, I had to break fast to avoid collision. immediately after breaking all the lights in the car lit like a Christmas tree and had the following message “Emission System problem. Avoid heavy acceleration and high speed. See your dealer” I went to the nearest dealer service center and they recommended that I drive vehicle for ten minutes and see if it goes away. If it did not they asked to go back. I drove the car once again in the freeway and It seem to drive okay but then it suddenly shook a lot when pressing gas pedal and it did not accelerate. I used emergency lights and took first exit. Luckily there was a dealer within a couple of miles. Honda’s service center technician stated after running the rough computer that it could be multiple things wrong with car but most likely the issue was the fuel pump and faulty emergency light switch. I was driving back home from school break and still had a 5 hour drive to get home. The cost to fix both issues was estimated at over $1800, my dad opted to get pump replaced (@ over $1300) since this was since most likely will get me on the road again based on conversation he had with technician. Technician also did not guarantee that this would solve the issue since there were many codes activated and would only clear codes after servicing vehicle and go from there.
Corrective Action:
While driving on highway, I had to break fast to avoid collision. immediately after breaking all the lights in the car lit like a Christmas tree and had the following message “Emission System problem. Avoid heavy acceleration and high speed. See your dealer” I went to the nearest dealer service center and they recommended that I drive vehicle for ten minutes and see if it goes away. If it did not they asked to go back. I drove the car once again in the freeway and It seem to drive okay but then it suddenly shook a lot when pressing gas pedal and it did not accelerate. I used emergency lights and took first exit. Luckily there was a dealer within a couple of miles. Honda’s service center technician stated after running the rough computer that it could be multiple things wrong with car but most likely the issue was the fuel pump and faulty emergency light switch. I was driving back home from school break and still had a 5 hour drive to get home. The cost to fix both issues was estimated at over $1800, my dad opted to get pump replaced (@ over $1300) since this was since most likely will get me on the road again based on conversation he had with technician. Technician also did not guarantee that this would solve the issue since there were many codes activated and would only clear codes after servicing vehicle and go from there.
Additional Notes:
While driving on highway, I had to break fast to avoid collision. immediately after breaking all the lights in the car lit like a Christmas tree and had the following message “Emission System problem. Avoid heavy acceleration and high speed. See your dealer” I went to the nearest dealer service center and they recommended that I drive vehicle for ten minutes and see if it goes away. If it did not they asked to go back. I drove the car once again in the freeway and It seem to drive okay but then it suddenly shook a lot when pressing gas pedal and it did not accelerate. I used emergency lights and took first exit. Luckily there was a dealer within a couple of miles. Honda’s service center technician stated after running the rough computer that it could be multiple things wrong with car but most likely the issue was the fuel pump and faulty emergency light switch. I was driving back home from school break and still had a 5 hour drive to get home. The cost to fix both issues was estimated at over $1800, my dad opted to get pump replaced (@ over $1300) since this was since most likely will get me on the road again based on conversation he had with technician. Technician also did not guarantee that this would solve the issue since there were many codes activated and would only clear codes after servicing vehicle and go from there.
Mfg Campaign: 11554271
Recall Date: Nov 9, 2023
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving on highway, I had to break fast to avoid collision. immediately after breaking all the lights in the car lit like a Christmas tree and had the following message “Emission System problem. Avoid heavy acceleration and high speed. See your dealer” I went to the nearest dealer service center and they recommended that I drive vehicle for ten minutes and see if it goes away. If it did not they asked to go back. I drove the car once again in the freeway and It seem to drive okay but then it suddenly shook a lot when pressing gas pedal and it did not accelerate. I used emergency lights and took first exit. Luckily there was a dealer within a couple of miles. Honda’s service center technician stated after running the rough computer that it could be multiple things wrong with car but most likely the issue was the fuel pump and faulty emergency light switch. I was driving back home from school break and still had a 5 hour drive to get home. The cost to fix both issues was estimated at over $1800, my dad opted to get pump replaced (@ over $1300) since this was since most likely will get me on the road again based on conversation he had with technician. Technician also did not guarantee that this would solve the issue since there were many codes activated and would only clear codes after servicing vehicle and go from there.
Corrective Action:
While driving on highway, I had to break fast to avoid collision. immediately after breaking all the lights in the car lit like a Christmas tree and had the following message “Emission System problem. Avoid heavy acceleration and high speed. See your dealer” I went to the nearest dealer service center and they recommended that I drive vehicle for ten minutes and see if it goes away. If it did not they asked to go back. I drove the car once again in the freeway and It seem to drive okay but then it suddenly shook a lot when pressing gas pedal and it did not accelerate. I used emergency lights and took first exit. Luckily there was a dealer within a couple of miles. Honda’s service center technician stated after running the rough computer that it could be multiple things wrong with car but most likely the issue was the fuel pump and faulty emergency light switch. I was driving back home from school break and still had a 5 hour drive to get home. The cost to fix both issues was estimated at over $1800, my dad opted to get pump replaced (@ over $1300) since this was since most likely will get me on the road again based on conversation he had with technician. Technician also did not guarantee that this would solve the issue since there were many codes activated and would only clear codes after servicing vehicle and go from there.
Additional Notes:
While driving on highway, I had to break fast to avoid collision. immediately after breaking all the lights in the car lit like a Christmas tree and had the following message “Emission System problem. Avoid heavy acceleration and high speed. See your dealer” I went to the nearest dealer service center and they recommended that I drive vehicle for ten minutes and see if it goes away. If it did not they asked to go back. I drove the car once again in the freeway and It seem to drive okay but then it suddenly shook a lot when pressing gas pedal and it did not accelerate. I used emergency lights and took first exit. Luckily there was a dealer within a couple of miles. Honda’s service center technician stated after running the rough computer that it could be multiple things wrong with car but most likely the issue was the fuel pump and faulty emergency light switch. I was driving back home from school break and still had a 5 hour drive to get home. The cost to fix both issues was estimated at over $1800, my dad opted to get pump replaced (@ over $1300) since this was since most likely will get me on the road again based on conversation he had with technician. Technician also did not guarantee that this would solve the issue since there were many codes activated and would only clear codes after servicing vehicle and go from there.
Mfg Campaign: 11554271
Recall Date: Nov 9, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving slow to a 4 way st and slowly had a car pass across me so far away and it passed and all of a sudden emergency break and slam on break by itself causing the passenger in my car to hurt them self ... I was unable to control this accident so bad!!!!
Corrective Action:
I was driving slow to a 4 way st and slowly had a car pass across me so far away and it passed and all of a sudden emergency break and slam on break by itself causing the passenger in my car to hurt them self ... I was unable to control this accident so bad!!!!
Additional Notes:
I was driving slow to a 4 way st and slowly had a car pass across me so far away and it passed and all of a sudden emergency break and slam on break by itself causing the passenger in my car to hurt them self ... I was unable to control this accident so bad!!!!
Mfg Campaign: 11553886
Recall Date: Nov 6, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving slow to a 4 way st and slowly had a car pass across me so far away and it passed and all of a sudden emergency break and slam on break by itself causing the passenger in my car to hurt them self ... I was unable to control this accident so bad!!!!
Corrective Action:
I was driving slow to a 4 way st and slowly had a car pass across me so far away and it passed and all of a sudden emergency break and slam on break by itself causing the passenger in my car to hurt them self ... I was unable to control this accident so bad!!!!
Additional Notes:
I was driving slow to a 4 way st and slowly had a car pass across me so far away and it passed and all of a sudden emergency break and slam on break by itself causing the passenger in my car to hurt them self ... I was unable to control this accident so bad!!!!
Mfg Campaign: 11553886
Recall Date: Nov 6, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
All dashboards lights is lid and comes off and on and intermittently electric issues... also horrible horrible all or most person who owns car complaints of underboost turbo charger and had to replace the turbo charger including myself and blown gasket.... causing a major sever safety issue especially driving....
Corrective Action:
All dashboards lights is lid and comes off and on and intermittently electric issues... also horrible horrible all or most person who owns car complaints of underboost turbo charger and had to replace the turbo charger including myself and blown gasket.... causing a major sever safety issue especially driving....
Additional Notes:
All dashboards lights is lid and comes off and on and intermittently electric issues... also horrible horrible all or most person who owns car complaints of underboost turbo charger and had to replace the turbo charger including myself and blown gasket.... causing a major sever safety issue especially driving....
Mfg Campaign: 11553889
Recall Date: Nov 6, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury