Complaints & Recalls
Official Safety Recalls - Important!
308 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: NDA, QDB, BDC, MDD
Recall Date: Mar 9, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield Defrosting and Defogging Systems" and number 111, "Rear Visibility" as well as FMVSS numbers 104, 108, 114, 118, and 305.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: X95
Recall Date: Dec 10, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 28, 2020
Consumer Complaints
780 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Active recall regarding the fuel pump on my car
Corrective Action:
Active recall regarding the fuel pump on my car
Additional Notes:
Active recall regarding the fuel pump on my car
Mfg Campaign: 11618827
Recall Date: Oct 9, 2024
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The backup camera malfunctioning, showing purple, blue and bright green colors on the screen that distorted the rear view when backing up the car. Thus, it is unsafe to trust the backup camera completely.
Corrective Action:
The backup camera malfunctioning, showing purple, blue and bright green colors on the screen that distorted the rear view when backing up the car. Thus, it is unsafe to trust the backup camera completely.
Additional Notes:
The backup camera malfunctioning, showing purple, blue and bright green colors on the screen that distorted the rear view when backing up the car. Thus, it is unsafe to trust the backup camera completely.
Mfg Campaign: 11619013
Recall Date: Oct 9, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I've had head gasket failure twice and now turbo failure. I have documentation from John Eagle Honda to support as well as several others who are willing to do a Class Action Lawsuit in regards to the 10th generation Honda Accord 1.5 T and some of the other trims. I have a list of other owners like myself who have paid out of pocket constantly to get our vehicles fixed. My last straw for reaching out is when it stalled on me while on the interstate for the second time and almost getting in a horrible accident. Something has to be done, because at this point Honda has been called several times and acts if no one is reporting it when indeed they are. I have tons of documentation and proof to support my safety issue. I first paid for the head gasket in 2023, then again in 2024, now I'm being told the Turbo needs to be replaced of which it is in the shop currently and I was quoted 1700$. Something has to be done because of this issue I have spend a lot of money and none of my safety features worked during this time, the head gasket issue shuts down everything and can cause serious injury.
Corrective Action:
I've had head gasket failure twice and now turbo failure. I have documentation from John Eagle Honda to support as well as several others who are willing to do a Class Action Lawsuit in regards to the 10th generation Honda Accord 1.5 T and some of the other trims. I have a list of other owners like myself who have paid out of pocket constantly to get our vehicles fixed. My last straw for reaching out is when it stalled on me while on the interstate for the second time and almost getting in a horrible accident. Something has to be done, because at this point Honda has been called several times and acts if no one is reporting it when indeed they are. I have tons of documentation and proof to support my safety issue. I first paid for the head gasket in 2023, then again in 2024, now I'm being told the Turbo needs to be replaced of which it is in the shop currently and I was quoted 1700$. Something has to be done because of this issue I have spend a lot of money and none of my safety features worked during this time, the head gasket issue shuts down everything and can cause serious injury.
Additional Notes:
I've had head gasket failure twice and now turbo failure. I have documentation from John Eagle Honda to support as well as several others who are willing to do a Class Action Lawsuit in regards to the 10th generation Honda Accord 1.5 T and some of the other trims. I have a list of other owners like myself who have paid out of pocket constantly to get our vehicles fixed. My last straw for reaching out is when it stalled on me while on the interstate for the second time and almost getting in a horrible accident. Something has to be done, because at this point Honda has been called several times and acts if no one is reporting it when indeed they are. I have tons of documentation and proof to support my safety issue. I first paid for the head gasket in 2023, then again in 2024, now I'm being told the Turbo needs to be replaced of which it is in the shop currently and I was quoted 1700$. Something has to be done because of this issue I have spend a lot of money and none of my safety features worked during this time, the head gasket issue shuts down everything and can cause serious injury.
Mfg Campaign: 11618558
Recall Date: Oct 7, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I've had head gasket failure twice and now turbo failure. I have documentation from John Eagle Honda to support as well as several others who are willing to do a Class Action Lawsuit in regards to the 10th generation Honda Accord 1.5 T and some of the other trims. I have a list of other owners like myself who have paid out of pocket constantly to get our vehicles fixed. My last straw for reaching out is when it stalled on me while on the interstate for the second time and almost getting in a horrible accident. Something has to be done, because at this point Honda has been called several times and acts if no one is reporting it when indeed they are. I have tons of documentation and proof to support my safety issue. I first paid for the head gasket in 2023, then again in 2024, now I'm being told the Turbo needs to be replaced of which it is in the shop currently and I was quoted 1700$. Something has to be done because of this issue I have spend a lot of money and none of my safety features worked during this time, the head gasket issue shuts down everything and can cause serious injury.
Corrective Action:
I've had head gasket failure twice and now turbo failure. I have documentation from John Eagle Honda to support as well as several others who are willing to do a Class Action Lawsuit in regards to the 10th generation Honda Accord 1.5 T and some of the other trims. I have a list of other owners like myself who have paid out of pocket constantly to get our vehicles fixed. My last straw for reaching out is when it stalled on me while on the interstate for the second time and almost getting in a horrible accident. Something has to be done, because at this point Honda has been called several times and acts if no one is reporting it when indeed they are. I have tons of documentation and proof to support my safety issue. I first paid for the head gasket in 2023, then again in 2024, now I'm being told the Turbo needs to be replaced of which it is in the shop currently and I was quoted 1700$. Something has to be done because of this issue I have spend a lot of money and none of my safety features worked during this time, the head gasket issue shuts down everything and can cause serious injury.
Additional Notes:
I've had head gasket failure twice and now turbo failure. I have documentation from John Eagle Honda to support as well as several others who are willing to do a Class Action Lawsuit in regards to the 10th generation Honda Accord 1.5 T and some of the other trims. I have a list of other owners like myself who have paid out of pocket constantly to get our vehicles fixed. My last straw for reaching out is when it stalled on me while on the interstate for the second time and almost getting in a horrible accident. Something has to be done, because at this point Honda has been called several times and acts if no one is reporting it when indeed they are. I have tons of documentation and proof to support my safety issue. I first paid for the head gasket in 2023, then again in 2024, now I'm being told the Turbo needs to be replaced of which it is in the shop currently and I was quoted 1700$. Something has to be done because of this issue I have spend a lot of money and none of my safety features worked during this time, the head gasket issue shuts down everything and can cause serious injury.
Mfg Campaign: 11618558
Recall Date: Oct 7, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I've had head gasket failure twice and now turbo failure. I have documentation from John Eagle Honda to support as well as several others who are willing to do a Class Action Lawsuit in regards to the 10th generation Honda Accord 1.5 T and some of the other trims. I have a list of other owners like myself who have paid out of pocket constantly to get our vehicles fixed. My last straw for reaching out is when it stalled on me while on the interstate for the second time and almost getting in a horrible accident. Something has to be done, because at this point Honda has been called several times and acts if no one is reporting it when indeed they are. I have tons of documentation and proof to support my safety issue. I first paid for the head gasket in 2023, then again in 2024, now I'm being told the Turbo needs to be replaced of which it is in the shop currently and I was quoted 1700$. Something has to be done because of this issue I have spend a lot of money and none of my safety features worked during this time, the head gasket issue shuts down everything and can cause serious injury.
Corrective Action:
I've had head gasket failure twice and now turbo failure. I have documentation from John Eagle Honda to support as well as several others who are willing to do a Class Action Lawsuit in regards to the 10th generation Honda Accord 1.5 T and some of the other trims. I have a list of other owners like myself who have paid out of pocket constantly to get our vehicles fixed. My last straw for reaching out is when it stalled on me while on the interstate for the second time and almost getting in a horrible accident. Something has to be done, because at this point Honda has been called several times and acts if no one is reporting it when indeed they are. I have tons of documentation and proof to support my safety issue. I first paid for the head gasket in 2023, then again in 2024, now I'm being told the Turbo needs to be replaced of which it is in the shop currently and I was quoted 1700$. Something has to be done because of this issue I have spend a lot of money and none of my safety features worked during this time, the head gasket issue shuts down everything and can cause serious injury.
Additional Notes:
I've had head gasket failure twice and now turbo failure. I have documentation from John Eagle Honda to support as well as several others who are willing to do a Class Action Lawsuit in regards to the 10th generation Honda Accord 1.5 T and some of the other trims. I have a list of other owners like myself who have paid out of pocket constantly to get our vehicles fixed. My last straw for reaching out is when it stalled on me while on the interstate for the second time and almost getting in a horrible accident. Something has to be done, because at this point Honda has been called several times and acts if no one is reporting it when indeed they are. I have tons of documentation and proof to support my safety issue. I first paid for the head gasket in 2023, then again in 2024, now I'm being told the Turbo needs to be replaced of which it is in the shop currently and I was quoted 1700$. Something has to be done because of this issue I have spend a lot of money and none of my safety features worked during this time, the head gasket issue shuts down everything and can cause serious injury.
Mfg Campaign: 11618558
Recall Date: Oct 7, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I took my car to be repaired because it was stalling and misfiring while accelerating, and 11 indicator lights were one (check engine, vehicle stability system warning, brake system warning, adaptive cruise control system). Also, my car smelled like radiator fluid was leaking from somewhere. The local Honda dealer’s service department could not get me an diagnostic appointment for more than 30 day, so I took it to a nearby mechanic shop that I had used before. First, they thought it needed a tune up, so that was done, the indicator lights were reset, and I was in my way. After returning 2 days later (because they weren’t open on Sunday), the mechanic notified me that my fuel injector needed to be replaced. The mechanic contacted the local Honda dealer for parts, and the parts/service member told him that part number for my specific make and model was updated, and he gave the mechanic an updated part number. Also, the parts dealers said that the part was on back order nationally. This was in February of 2024. In August of this year, I was able to get an diagnostic appointment at a dealer in another city, and they provided an update. They reported that there was an issue with the fuel system that needed further diagnosis, and that it would cost me an additional near $400 to do and that they might have to keep my car overnight to complete the diagnostic. Since the start of this issue, I still sometimes experience misfiring and jerking when I try to accelerate.
Corrective Action:
I took my car to be repaired because it was stalling and misfiring while accelerating, and 11 indicator lights were one (check engine, vehicle stability system warning, brake system warning, adaptive cruise control system). Also, my car smelled like radiator fluid was leaking from somewhere. The local Honda dealer’s service department could not get me an diagnostic appointment for more than 30 day, so I took it to a nearby mechanic shop that I had used before. First, they thought it needed a tune up, so that was done, the indicator lights were reset, and I was in my way. After returning 2 days later (because they weren’t open on Sunday), the mechanic notified me that my fuel injector needed to be replaced. The mechanic contacted the local Honda dealer for parts, and the parts/service member told him that part number for my specific make and model was updated, and he gave the mechanic an updated part number. Also, the parts dealers said that the part was on back order nationally. This was in February of 2024. In August of this year, I was able to get an diagnostic appointment at a dealer in another city, and they provided an update. They reported that there was an issue with the fuel system that needed further diagnosis, and that it would cost me an additional near $400 to do and that they might have to keep my car overnight to complete the diagnostic. Since the start of this issue, I still sometimes experience misfiring and jerking when I try to accelerate.
Additional Notes:
I took my car to be repaired because it was stalling and misfiring while accelerating, and 11 indicator lights were one (check engine, vehicle stability system warning, brake system warning, adaptive cruise control system). Also, my car smelled like radiator fluid was leaking from somewhere. The local Honda dealer’s service department could not get me an diagnostic appointment for more than 30 day, so I took it to a nearby mechanic shop that I had used before. First, they thought it needed a tune up, so that was done, the indicator lights were reset, and I was in my way. After returning 2 days later (because they weren’t open on Sunday), the mechanic notified me that my fuel injector needed to be replaced. The mechanic contacted the local Honda dealer for parts, and the parts/service member told him that part number for my specific make and model was updated, and he gave the mechanic an updated part number. Also, the parts dealers said that the part was on back order nationally. This was in February of 2024. In August of this year, I was able to get an diagnostic appointment at a dealer in another city, and they provided an update. They reported that there was an issue with the fuel system that needed further diagnosis, and that it would cost me an additional near $400 to do and that they might have to keep my car overnight to complete the diagnostic. Since the start of this issue, I still sometimes experience misfiring and jerking when I try to accelerate.
Mfg Campaign: 11618009
Recall Date: Oct 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that vehicles with a failure were being prioritized for repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that vehicles with a failure were being prioritized for repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that vehicles with a failure were being prioritized for repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11617650
Recall Date: Oct 2, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Honda Accord. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The failure recurred while shifting from park into drive. The failure had occurred on several occasions. The vehicle was able to be restarted. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the recall repair was unable to be completed due to parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Honda Accord. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The failure recurred while shifting from park into drive. The failure had occurred on several occasions. The vehicle was able to be restarted. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the recall repair was unable to be completed due to parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Honda Accord. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The failure recurred while shifting from park into drive. The failure had occurred on several occasions. The vehicle was able to be restarted. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the recall repair was unable to be completed due to parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Mfg Campaign: 11617728
Recall Date: Oct 2, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
After fuel pump failed to open, top of this year my vehicle began to stall. I had the recall issue fixed 5/31/2024 by Honda dealer Staten Island. Just a couple days ago my vehicle started stalling again.
Corrective Action:
After fuel pump failed to open, top of this year my vehicle began to stall. I had the recall issue fixed 5/31/2024 by Honda dealer Staten Island. Just a couple days ago my vehicle started stalling again.
Additional Notes:
After fuel pump failed to open, top of this year my vehicle began to stall. I had the recall issue fixed 5/31/2024 by Honda dealer Staten Island. Just a couple days ago my vehicle started stalling again.
Mfg Campaign: 11616855
Recall Date: Sep 27, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
After fuel pump failed to open, top of this year my vehicle began to stall. I had the recall issue fixed 5/31/2024 by Honda dealer Staten Island. Just a couple days ago my vehicle started stalling again.
Corrective Action:
After fuel pump failed to open, top of this year my vehicle began to stall. I had the recall issue fixed 5/31/2024 by Honda dealer Staten Island. Just a couple days ago my vehicle started stalling again.
Additional Notes:
After fuel pump failed to open, top of this year my vehicle began to stall. I had the recall issue fixed 5/31/2024 by Honda dealer Staten Island. Just a couple days ago my vehicle started stalling again.
Mfg Campaign: 11616855
Recall Date: Sep 27, 2024
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
The issue I have been having since i bought the car has been a wobble/vibration from the front end. took the vehicle in to planet honda rt22 in union nj, where they told me my factory rims where bent which was false. i ended up selling my factory rims and buying a pair that i liked same size as factory. i put new wheels and tires on same problem. i then went back to the dealer ship for a second time told me they heard the bearings and proceeded to replace them as i approved the work. received vehicle drover for a couple days same issue went back for a third time and the technician stated my rims are bent again. i then became very upset as to if the tech knew how to diagnose a vehicle correctly. took car back drove it for almost a year with the vibration and wobble got car aligned several ties since the car started drifting and pulling both ways. went and took vehicle in to my personal mechanic where he showed me the front wheel bearings and intermediate shaft and bearing are bad. went back to honda on [XXX] with repeat concern with the same issue. took the dealership 5 hours to assign my vehicle to a tech that has no clue on how to inspect a vehicle bad for business. so dealership got back to me and stated that since vehicle was lowered they where not going to replace or fix the issues that are present i bought the vehicle used certified from them at 23k miles and have been having this issue since vehicle was purchased. i drive my wife and my 3 year old daughter in this car and with a car that has no control or stability and puts my family at risk just because they dont want to do a warranty job. i do have proof of bearings being replaced so they say also have proof of head gasket failure injector failure high pressure pump failure in tank pump failure. just have no way to upload. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The issue I have been having since i bought the car has been a wobble/vibration from the front end. took the vehicle in to planet honda rt22 in union nj, where they told me my factory rims where bent which was false. i ended up selling my factory rims and buying a pair that i liked same size as factory. i put new wheels and tires on same problem. i then went back to the dealer ship for a second time told me they heard the bearings and proceeded to replace them as i approved the work. received vehicle drover for a couple days same issue went back for a third time and the technician stated my rims are bent again. i then became very upset as to if the tech knew how to diagnose a vehicle correctly. took car back drove it for almost a year with the vibration and wobble got car aligned several ties since the car started drifting and pulling both ways. went and took vehicle in to my personal mechanic where he showed me the front wheel bearings and intermediate shaft and bearing are bad. went back to honda on [XXX] with repeat concern with the same issue. took the dealership 5 hours to assign my vehicle to a tech that has no clue on how to inspect a vehicle bad for business. so dealership got back to me and stated that since vehicle was lowered they where not going to replace or fix the issues that are present i bought the vehicle used certified from them at 23k miles and have been having this issue since vehicle was purchased. i drive my wife and my 3 year old daughter in this car and with a car that has no control or stability and puts my family at risk just because they dont want to do a warranty job. i do have proof of bearings being replaced so they say also have proof of head gasket failure injector failure high pressure pump failure in tank pump failure. just have no way to upload. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The issue I have been having since i bought the car has been a wobble/vibration from the front end. took the vehicle in to planet honda rt22 in union nj, where they told me my factory rims where bent which was false. i ended up selling my factory rims and buying a pair that i liked same size as factory. i put new wheels and tires on same problem. i then went back to the dealer ship for a second time told me they heard the bearings and proceeded to replace them as i approved the work. received vehicle drover for a couple days same issue went back for a third time and the technician stated my rims are bent again. i then became very upset as to if the tech knew how to diagnose a vehicle correctly. took car back drove it for almost a year with the vibration and wobble got car aligned several ties since the car started drifting and pulling both ways. went and took vehicle in to my personal mechanic where he showed me the front wheel bearings and intermediate shaft and bearing are bad. went back to honda on [XXX] with repeat concern with the same issue. took the dealership 5 hours to assign my vehicle to a tech that has no clue on how to inspect a vehicle bad for business. so dealership got back to me and stated that since vehicle was lowered they where not going to replace or fix the issues that are present i bought the vehicle used certified from them at 23k miles and have been having this issue since vehicle was purchased. i drive my wife and my 3 year old daughter in this car and with a car that has no control or stability and puts my family at risk just because they dont want to do a warranty job. i do have proof of bearings being replaced so they say also have proof of head gasket failure injector failure high pressure pump failure in tank pump failure. just have no way to upload. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11616568
Recall Date: Sep 26, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Car keep braking when I go under low bridges or shadows on the road from overhanging trees.
Corrective Action:
Car keep braking when I go under low bridges or shadows on the road from overhanging trees.
Additional Notes:
Car keep braking when I go under low bridges or shadows on the road from overhanging trees.
Mfg Campaign: 11616742
Recall Date: Sep 26, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unlnown. I need a recall service done on my vehicle , I have not been able to receive this service and my vehicle has hesitation during driving when I want to accelerate entering highways.
Corrective Action:
Unlnown. I need a recall service done on my vehicle , I have not been able to receive this service and my vehicle has hesitation during driving when I want to accelerate entering highways.
Additional Notes:
Unlnown. I need a recall service done on my vehicle , I have not been able to receive this service and my vehicle has hesitation during driving when I want to accelerate entering highways.
Mfg Campaign: 11616269
Recall Date: Sep 24, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Honda Accord. The contact received notification of NHTSA Campaign Number: 28V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was difficult to start. Additionally, the vehicle was hesitating while driving. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 29,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Honda Accord. The contact received notification of NHTSA Campaign Number: 28V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was difficult to start. Additionally, the vehicle was hesitating while driving. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 29,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Honda Accord. The contact received notification of NHTSA Campaign Number: 28V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was difficult to start. Additionally, the vehicle was hesitating while driving. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 29,000. Parts distribution disconnect.
Mfg Campaign: 11615925
Recall Date: Sep 23, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11615935
Recall Date: Sep 23, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
1. The AEB system activated on a clear road with no visible obstacles in sight. The car showed "Brake" message and braked by itself. Fortunately there was no car immediately behind me, so there was no collision. 2. While parked, with the keys untouched, the truck opened by itself. This has happened on more than one occasion.
Corrective Action:
1. The AEB system activated on a clear road with no visible obstacles in sight. The car showed "Brake" message and braked by itself. Fortunately there was no car immediately behind me, so there was no collision. 2. While parked, with the keys untouched, the truck opened by itself. This has happened on more than one occasion.
Additional Notes:
1. The AEB system activated on a clear road with no visible obstacles in sight. The car showed "Brake" message and braked by itself. Fortunately there was no car immediately behind me, so there was no collision. 2. While parked, with the keys untouched, the truck opened by itself. This has happened on more than one occasion.
Mfg Campaign: 11615865
Recall Date: Sep 22, 2024
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
1. The AEB system activated on a clear road with no visible obstacles in sight. The car showed "Brake" message and braked by itself. Fortunately there was no car immediately behind me, so there was no collision. 2. While parked, with the keys untouched, the truck opened by itself. This has happened on more than one occasion.
Corrective Action:
1. The AEB system activated on a clear road with no visible obstacles in sight. The car showed "Brake" message and braked by itself. Fortunately there was no car immediately behind me, so there was no collision. 2. While parked, with the keys untouched, the truck opened by itself. This has happened on more than one occasion.
Additional Notes:
1. The AEB system activated on a clear road with no visible obstacles in sight. The car showed "Brake" message and braked by itself. Fortunately there was no car immediately behind me, so there was no collision. 2. While parked, with the keys untouched, the truck opened by itself. This has happened on more than one occasion.
Mfg Campaign: 11615865
Recall Date: Sep 22, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The Automatic Braking System (ABS) engaged suddenly and without cause to engage. The vehicle is available for inspection. The sudden stop while traveling at approximately 40 mph startled me (driver) and could have caused a rear end collision. The vehicle was taken to the local Honda dealer. They indicated I should disable the ABS when using the vehicle. The actual ABS system was not inspected by the dealership or any other individual. There were no warnings prior to the occurrence although the dashboard displayed the standard BRAKING warning when the ABS engages. This occurred just once at which point I have subsequently disabled the ABS whenever driving.
Corrective Action:
The Automatic Braking System (ABS) engaged suddenly and without cause to engage. The vehicle is available for inspection. The sudden stop while traveling at approximately 40 mph startled me (driver) and could have caused a rear end collision. The vehicle was taken to the local Honda dealer. They indicated I should disable the ABS when using the vehicle. The actual ABS system was not inspected by the dealership or any other individual. There were no warnings prior to the occurrence although the dashboard displayed the standard BRAKING warning when the ABS engages. This occurred just once at which point I have subsequently disabled the ABS whenever driving.
Additional Notes:
The Automatic Braking System (ABS) engaged suddenly and without cause to engage. The vehicle is available for inspection. The sudden stop while traveling at approximately 40 mph startled me (driver) and could have caused a rear end collision. The vehicle was taken to the local Honda dealer. They indicated I should disable the ABS when using the vehicle. The actual ABS system was not inspected by the dealership or any other individual. There were no warnings prior to the occurrence although the dashboard displayed the standard BRAKING warning when the ABS engages. This occurred just once at which point I have subsequently disabled the ABS whenever driving.
Mfg Campaign: 11615354
Recall Date: Sep 19, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I recieved a recall letter in Feb. saying that I needed ro wait until fall to have parts re-stocked. I called the Honda dealer to check and see if it is ready to have recall service, the person I spokes to said my car is not under recall. told the person that I received the recall letter in the past, but she said not all cars are under recall but only specific models, which mine was not included. I visited website that letter provided to check the eligibility, it does say, my car is under recall. I chatted with Honda about this and they were still saying mine is not under recall. I called to nhtsa hotline, the woman I spoke to, said yes. my car is under recall and told me to call the federal agency about this. This honda dealer was keep refusing the recall service, I have all the evidence of chat messages that they were lying. this need to be addressed because it is definetely related to someone's safety and they were ignoring of what they supposed to do.
Corrective Action:
I recieved a recall letter in Feb. saying that I needed ro wait until fall to have parts re-stocked. I called the Honda dealer to check and see if it is ready to have recall service, the person I spokes to said my car is not under recall. told the person that I received the recall letter in the past, but she said not all cars are under recall but only specific models, which mine was not included. I visited website that letter provided to check the eligibility, it does say, my car is under recall. I chatted with Honda about this and they were still saying mine is not under recall. I called to nhtsa hotline, the woman I spoke to, said yes. my car is under recall and told me to call the federal agency about this. This honda dealer was keep refusing the recall service, I have all the evidence of chat messages that they were lying. this need to be addressed because it is definetely related to someone's safety and they were ignoring of what they supposed to do.
Additional Notes:
I recieved a recall letter in Feb. saying that I needed ro wait until fall to have parts re-stocked. I called the Honda dealer to check and see if it is ready to have recall service, the person I spokes to said my car is not under recall. told the person that I received the recall letter in the past, but she said not all cars are under recall but only specific models, which mine was not included. I visited website that letter provided to check the eligibility, it does say, my car is under recall. I chatted with Honda about this and they were still saying mine is not under recall. I called to nhtsa hotline, the woman I spoke to, said yes. my car is under recall and told me to call the federal agency about this. This honda dealer was keep refusing the recall service, I have all the evidence of chat messages that they were lying. this need to be addressed because it is definetely related to someone's safety and they were ignoring of what they supposed to do.
Mfg Campaign: 11615295
Recall Date: Sep 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was in the parking lot of my Honda dealership last night looking at new cars. I got in my 2019 Honda Accord to go home. I started the car and I was turning around when the engine stopped. I tried to get it started again for over an hour. The Honda Dealership is saying that the high pressure fuel pump has failed and it will be about $1600 for fix it. I am glad that it failed in the parking lot and NOT while I was driving it! There was no indications of any engine problems or bad performance. The vehicle has less than 37,000 miles. It is scary to think if this had happen in rush hour traffic.
Corrective Action:
I was in the parking lot of my Honda dealership last night looking at new cars. I got in my 2019 Honda Accord to go home. I started the car and I was turning around when the engine stopped. I tried to get it started again for over an hour. The Honda Dealership is saying that the high pressure fuel pump has failed and it will be about $1600 for fix it. I am glad that it failed in the parking lot and NOT while I was driving it! There was no indications of any engine problems or bad performance. The vehicle has less than 37,000 miles. It is scary to think if this had happen in rush hour traffic.
Additional Notes:
I was in the parking lot of my Honda dealership last night looking at new cars. I got in my 2019 Honda Accord to go home. I started the car and I was turning around when the engine stopped. I tried to get it started again for over an hour. The Honda Dealership is saying that the high pressure fuel pump has failed and it will be about $1600 for fix it. I am glad that it failed in the parking lot and NOT while I was driving it! There was no indications of any engine problems or bad performance. The vehicle has less than 37,000 miles. It is scary to think if this had happen in rush hour traffic.
Mfg Campaign: 11614940
Recall Date: Sep 16, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury