Complaints & Recalls
Official Safety Recalls - Important!
264 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield Defrosting and Defogging Systems" and number 111, "Rear Visibility" as well as FMVSS numbers 104, 108, 114, 118, and 305.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: X95
Recall Date: Dec 10, 2020
Consumer Complaints
352 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2020 HONDA ACCORD. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRUNK OPENED INADVERTENTLY. THERE WERE SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAN FRANCISCO HONDA (1595 VAN NESS AVE, SAN FRANCISCO, CA 94109, (415) 687-0174) AND THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V771000 (ELECTRICAL SYSTEM, BACK OVER PREVENTION, VISIBILITY/WIPER, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Corrective Action:
TL* THE CONTACT OWNS A 2020 HONDA ACCORD. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRUNK OPENED INADVERTENTLY. THERE WERE SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAN FRANCISCO HONDA (1595 VAN NESS AVE, SAN FRANCISCO, CA 94109, (415) 687-0174) AND THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V771000 (ELECTRICAL SYSTEM, BACK OVER PREVENTION, VISIBILITY/WIPER, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Additional Notes:
TL* THE CONTACT OWNS A 2020 HONDA ACCORD. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRUNK OPENED INADVERTENTLY. THERE WERE SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAN FRANCISCO HONDA (1595 VAN NESS AVE, SAN FRANCISCO, CA 94109, (415) 687-0174) AND THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V771000 (ELECTRICAL SYSTEM, BACK OVER PREVENTION, VISIBILITY/WIPER, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Mfg Campaign: 11405809
Recall Date: Mar 31, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2020 HONDA ACCORD. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRUNK OPENED INADVERTENTLY. THERE WERE SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAN FRANCISCO HONDA (1595 VAN NESS AVE, SAN FRANCISCO, CA 94109, (415) 687-0174) AND THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V771000 (ELECTRICAL SYSTEM, BACK OVER PREVENTION, VISIBILITY/WIPER, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Corrective Action:
TL* THE CONTACT OWNS A 2020 HONDA ACCORD. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRUNK OPENED INADVERTENTLY. THERE WERE SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAN FRANCISCO HONDA (1595 VAN NESS AVE, SAN FRANCISCO, CA 94109, (415) 687-0174) AND THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V771000 (ELECTRICAL SYSTEM, BACK OVER PREVENTION, VISIBILITY/WIPER, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Additional Notes:
TL* THE CONTACT OWNS A 2020 HONDA ACCORD. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRUNK OPENED INADVERTENTLY. THERE WERE SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAN FRANCISCO HONDA (1595 VAN NESS AVE, SAN FRANCISCO, CA 94109, (415) 687-0174) AND THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V771000 (ELECTRICAL SYSTEM, BACK OVER PREVENTION, VISIBILITY/WIPER, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Mfg Campaign: 11405809
Recall Date: Mar 31, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
2020 HONDA ACCORD - NOT TRACKING STRAIGHT. DEALERSHIP SAYS THEY CANNOT RECREATE. ISSUE HAPPENS EVERYTIME GOING 50+MPH FOR EXTENDED PERIODS OF TIME WHEN CAR IS WARMED UP (30-45+ MINUTES ON HIGHWAY. DID NOT INITIALLY HAPPEN DURING RESIDENTIAL COMMUTES, BUT IS NOW STARTING TO.) WHEEL STICKS TO ONE SIDE WHEN TURNING SLIGHTLY TO EITHER SIDE AND THEN RELEASES CAUSING OVERCORRECTING. WHEEL IS LOOSE AT CENTER AND YOU CONTINUOUSLY HAVE TO ADJUST LEFT TO RIGHT TO LEFT TO STAY STRAIGHT. IT'S ALMOST AS IF THERE IS NO RESISTANCE IN A CERTAIN SECTION OF THE WHEEL. SEVERELY CONCERNING. FEELS EXTREMELY UNSAFE AND DEALERSHIP WON'T LISTEN. SEEMS LIKE SAME ISSUE FROM 2014 RECALL. PLEASE RECALL THIS ISSUE - I JUST BOUGHT A NEW CAR AND IT'S DOING THIS; SOMETHING THAT SHOULD NOT HAPPEN, ESPECIALLY IN A BRAND NEW CAR WITH ME BEING THE FIRST OWNER - BOUGHT NEW IN NOVEMBER 2019 AT 6MILES. I'VE OWNED 3 OTHER HONDA'S AND THIS HAS NEVER HAPPENED. I FEEL LIKE HONDA IS JUST TRYING TO RUN MY WARRANTY OUT - I WILL FIGHT TO HAVE THIS ISSUE TAKEN CARE OF AS I FEEL LIKE I COULD CRASH AT ANY TIME.
Corrective Action:
2020 HONDA ACCORD - NOT TRACKING STRAIGHT. DEALERSHIP SAYS THEY CANNOT RECREATE. ISSUE HAPPENS EVERYTIME GOING 50+MPH FOR EXTENDED PERIODS OF TIME WHEN CAR IS WARMED UP (30-45+ MINUTES ON HIGHWAY. DID NOT INITIALLY HAPPEN DURING RESIDENTIAL COMMUTES, BUT IS NOW STARTING TO.) WHEEL STICKS TO ONE SIDE WHEN TURNING SLIGHTLY TO EITHER SIDE AND THEN RELEASES CAUSING OVERCORRECTING. WHEEL IS LOOSE AT CENTER AND YOU CONTINUOUSLY HAVE TO ADJUST LEFT TO RIGHT TO LEFT TO STAY STRAIGHT. IT'S ALMOST AS IF THERE IS NO RESISTANCE IN A CERTAIN SECTION OF THE WHEEL. SEVERELY CONCERNING. FEELS EXTREMELY UNSAFE AND DEALERSHIP WON'T LISTEN. SEEMS LIKE SAME ISSUE FROM 2014 RECALL. PLEASE RECALL THIS ISSUE - I JUST BOUGHT A NEW CAR AND IT'S DOING THIS; SOMETHING THAT SHOULD NOT HAPPEN, ESPECIALLY IN A BRAND NEW CAR WITH ME BEING THE FIRST OWNER - BOUGHT NEW IN NOVEMBER 2019 AT 6MILES. I'VE OWNED 3 OTHER HONDA'S AND THIS HAS NEVER HAPPENED. I FEEL LIKE HONDA IS JUST TRYING TO RUN MY WARRANTY OUT - I WILL FIGHT TO HAVE THIS ISSUE TAKEN CARE OF AS I FEEL LIKE I COULD CRASH AT ANY TIME.
Additional Notes:
2020 HONDA ACCORD - NOT TRACKING STRAIGHT. DEALERSHIP SAYS THEY CANNOT RECREATE. ISSUE HAPPENS EVERYTIME GOING 50+MPH FOR EXTENDED PERIODS OF TIME WHEN CAR IS WARMED UP (30-45+ MINUTES ON HIGHWAY. DID NOT INITIALLY HAPPEN DURING RESIDENTIAL COMMUTES, BUT IS NOW STARTING TO.) WHEEL STICKS TO ONE SIDE WHEN TURNING SLIGHTLY TO EITHER SIDE AND THEN RELEASES CAUSING OVERCORRECTING. WHEEL IS LOOSE AT CENTER AND YOU CONTINUOUSLY HAVE TO ADJUST LEFT TO RIGHT TO LEFT TO STAY STRAIGHT. IT'S ALMOST AS IF THERE IS NO RESISTANCE IN A CERTAIN SECTION OF THE WHEEL. SEVERELY CONCERNING. FEELS EXTREMELY UNSAFE AND DEALERSHIP WON'T LISTEN. SEEMS LIKE SAME ISSUE FROM 2014 RECALL. PLEASE RECALL THIS ISSUE - I JUST BOUGHT A NEW CAR AND IT'S DOING THIS; SOMETHING THAT SHOULD NOT HAPPEN, ESPECIALLY IN A BRAND NEW CAR WITH ME BEING THE FIRST OWNER - BOUGHT NEW IN NOVEMBER 2019 AT 6MILES. I'VE OWNED 3 OTHER HONDA'S AND THIS HAS NEVER HAPPENED. I FEEL LIKE HONDA IS JUST TRYING TO RUN MY WARRANTY OUT - I WILL FIGHT TO HAVE THIS ISSUE TAKEN CARE OF AS I FEEL LIKE I COULD CRASH AT ANY TIME.
Mfg Campaign: 11404732
Recall Date: Mar 24, 2021
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
2020 HONDA ACCORD - NOT TRACKING STRAIGHT. DEALERSHIP SAYS THEY CANNOT RECREATE. ISSUE HAPPENS EVERYTIME GOING 50+MPH FOR EXTENDED PERIODS OF TIME WHEN CAR IS WARMED UP (30-45+ MINUTES ON HIGHWAY. DID NOT INITIALLY HAPPEN DURING RESIDENTIAL COMMUTES, BUT IS NOW STARTING TO.) WHEEL STICKS TO ONE SIDE WHEN TURNING SLIGHTLY TO EITHER SIDE AND THEN RELEASES CAUSING OVERCORRECTING. WHEEL IS LOOSE AT CENTER AND YOU CONTINUOUSLY HAVE TO ADJUST LEFT TO RIGHT TO LEFT TO STAY STRAIGHT. IT'S ALMOST AS IF THERE IS NO RESISTANCE IN A CERTAIN SECTION OF THE WHEEL. SEVERELY CONCERNING. FEELS EXTREMELY UNSAFE AND DEALERSHIP WON'T LISTEN. SEEMS LIKE SAME ISSUE FROM 2014 RECALL. PLEASE RECALL THIS ISSUE - I JUST BOUGHT A NEW CAR AND IT'S DOING THIS; SOMETHING THAT SHOULD NOT HAPPEN, ESPECIALLY IN A BRAND NEW CAR WITH ME BEING THE FIRST OWNER - BOUGHT NEW IN NOVEMBER 2019 AT 6MILES. I'VE OWNED 3 OTHER HONDA'S AND THIS HAS NEVER HAPPENED. I FEEL LIKE HONDA IS JUST TRYING TO RUN MY WARRANTY OUT - I WILL FIGHT TO HAVE THIS ISSUE TAKEN CARE OF AS I FEEL LIKE I COULD CRASH AT ANY TIME.
Corrective Action:
2020 HONDA ACCORD - NOT TRACKING STRAIGHT. DEALERSHIP SAYS THEY CANNOT RECREATE. ISSUE HAPPENS EVERYTIME GOING 50+MPH FOR EXTENDED PERIODS OF TIME WHEN CAR IS WARMED UP (30-45+ MINUTES ON HIGHWAY. DID NOT INITIALLY HAPPEN DURING RESIDENTIAL COMMUTES, BUT IS NOW STARTING TO.) WHEEL STICKS TO ONE SIDE WHEN TURNING SLIGHTLY TO EITHER SIDE AND THEN RELEASES CAUSING OVERCORRECTING. WHEEL IS LOOSE AT CENTER AND YOU CONTINUOUSLY HAVE TO ADJUST LEFT TO RIGHT TO LEFT TO STAY STRAIGHT. IT'S ALMOST AS IF THERE IS NO RESISTANCE IN A CERTAIN SECTION OF THE WHEEL. SEVERELY CONCERNING. FEELS EXTREMELY UNSAFE AND DEALERSHIP WON'T LISTEN. SEEMS LIKE SAME ISSUE FROM 2014 RECALL. PLEASE RECALL THIS ISSUE - I JUST BOUGHT A NEW CAR AND IT'S DOING THIS; SOMETHING THAT SHOULD NOT HAPPEN, ESPECIALLY IN A BRAND NEW CAR WITH ME BEING THE FIRST OWNER - BOUGHT NEW IN NOVEMBER 2019 AT 6MILES. I'VE OWNED 3 OTHER HONDA'S AND THIS HAS NEVER HAPPENED. I FEEL LIKE HONDA IS JUST TRYING TO RUN MY WARRANTY OUT - I WILL FIGHT TO HAVE THIS ISSUE TAKEN CARE OF AS I FEEL LIKE I COULD CRASH AT ANY TIME.
Additional Notes:
2020 HONDA ACCORD - NOT TRACKING STRAIGHT. DEALERSHIP SAYS THEY CANNOT RECREATE. ISSUE HAPPENS EVERYTIME GOING 50+MPH FOR EXTENDED PERIODS OF TIME WHEN CAR IS WARMED UP (30-45+ MINUTES ON HIGHWAY. DID NOT INITIALLY HAPPEN DURING RESIDENTIAL COMMUTES, BUT IS NOW STARTING TO.) WHEEL STICKS TO ONE SIDE WHEN TURNING SLIGHTLY TO EITHER SIDE AND THEN RELEASES CAUSING OVERCORRECTING. WHEEL IS LOOSE AT CENTER AND YOU CONTINUOUSLY HAVE TO ADJUST LEFT TO RIGHT TO LEFT TO STAY STRAIGHT. IT'S ALMOST AS IF THERE IS NO RESISTANCE IN A CERTAIN SECTION OF THE WHEEL. SEVERELY CONCERNING. FEELS EXTREMELY UNSAFE AND DEALERSHIP WON'T LISTEN. SEEMS LIKE SAME ISSUE FROM 2014 RECALL. PLEASE RECALL THIS ISSUE - I JUST BOUGHT A NEW CAR AND IT'S DOING THIS; SOMETHING THAT SHOULD NOT HAPPEN, ESPECIALLY IN A BRAND NEW CAR WITH ME BEING THE FIRST OWNER - BOUGHT NEW IN NOVEMBER 2019 AT 6MILES. I'VE OWNED 3 OTHER HONDA'S AND THIS HAS NEVER HAPPENED. I FEEL LIKE HONDA IS JUST TRYING TO RUN MY WARRANTY OUT - I WILL FIGHT TO HAVE THIS ISSUE TAKEN CARE OF AS I FEEL LIKE I COULD CRASH AT ANY TIME.
Mfg Campaign: 11404732
Recall Date: Mar 24, 2021
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2020 HONDA ACCORD. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE WHILE MAKING A SQUEALING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LIA HONDA ENFIELD (20 PALOMBA DR, ENFIELD, CT 06082) WHERE IT WAS DIAGNOSED WITH THE REAR ROTORS NEEDING TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED HOWEVER, THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO SCOTT'S AUTOMOBILE SALES (249 HAMPDEN ST, HOLYOKE, MA 01040) FOR A SECOND OPINION AND WAS INFORMED THAT THE FRONT ROTORS AND BRAKE PADS NEEDED TO BE REPLACED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 10,835.
Corrective Action:
TL* THE CONTACT OWNS A 2020 HONDA ACCORD. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE WHILE MAKING A SQUEALING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LIA HONDA ENFIELD (20 PALOMBA DR, ENFIELD, CT 06082) WHERE IT WAS DIAGNOSED WITH THE REAR ROTORS NEEDING TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED HOWEVER, THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO SCOTT'S AUTOMOBILE SALES (249 HAMPDEN ST, HOLYOKE, MA 01040) FOR A SECOND OPINION AND WAS INFORMED THAT THE FRONT ROTORS AND BRAKE PADS NEEDED TO BE REPLACED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 10,835.
Additional Notes:
TL* THE CONTACT OWNS A 2020 HONDA ACCORD. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE WHILE MAKING A SQUEALING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LIA HONDA ENFIELD (20 PALOMBA DR, ENFIELD, CT 06082) WHERE IT WAS DIAGNOSED WITH THE REAR ROTORS NEEDING TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED HOWEVER, THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO SCOTT'S AUTOMOBILE SALES (249 HAMPDEN ST, HOLYOKE, MA 01040) FOR A SECOND OPINION AND WAS INFORMED THAT THE FRONT ROTORS AND BRAKE PADS NEEDED TO BE REPLACED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 10,835.
Mfg Campaign: 11403852
Recall Date: Mar 19, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
LAST YEAR A COUPLE OF WEEKS AFTER I PURCHASED MY CAR I CAME OUT THE STORE TO DISCOVER THE GAS TANK DOOR OPEN AND THE CAR WAS LOCKED. WHEN I CALLED THE DEALERSHIP ABOUT THE INCIDENT IT WAS BRUSHED OFF. THE SPEED LIMIT SIGN CAPTURE CAMERA SHOWED THAT THE SPEED LIMIT WAS 90 WHEN I WAS IN A 35 MILE ZONE, IT HAD CAPTURED THE LAST TWO NUMBERS A ROUTING SIGN INSTEAD OF THE SPEED LIMIT SIGN. I WOKE UP ONE MORNING TO FIND MY CAR WINDOWS DOWN, THE SUNROOF OPEN AND THE CAR WAS STILL LOCKED. THE KEYS WERE STORED IN A PLACE WHERE THEY WERE NOT TOUCHING ANYTHING, SO THERE WAS NO LOGICAL EXPLANATION FOR THE WINDOWS TO BE DOWN AND THE SUNROOF OPEN. THE CAR HAD NOT BEEN DRIVEN FOR A COUPLE OF DAYS PRIOR TO THIS INCIDENCE. I CALLED THE SHERIFF'S OFFICE. ON MARCH 18, 2021, I DISCOVERED THAT THE GAS TANK DOOR WAS NOT LOCKING AT ALL.
Corrective Action:
LAST YEAR A COUPLE OF WEEKS AFTER I PURCHASED MY CAR I CAME OUT THE STORE TO DISCOVER THE GAS TANK DOOR OPEN AND THE CAR WAS LOCKED. WHEN I CALLED THE DEALERSHIP ABOUT THE INCIDENT IT WAS BRUSHED OFF. THE SPEED LIMIT SIGN CAPTURE CAMERA SHOWED THAT THE SPEED LIMIT WAS 90 WHEN I WAS IN A 35 MILE ZONE, IT HAD CAPTURED THE LAST TWO NUMBERS A ROUTING SIGN INSTEAD OF THE SPEED LIMIT SIGN. I WOKE UP ONE MORNING TO FIND MY CAR WINDOWS DOWN, THE SUNROOF OPEN AND THE CAR WAS STILL LOCKED. THE KEYS WERE STORED IN A PLACE WHERE THEY WERE NOT TOUCHING ANYTHING, SO THERE WAS NO LOGICAL EXPLANATION FOR THE WINDOWS TO BE DOWN AND THE SUNROOF OPEN. THE CAR HAD NOT BEEN DRIVEN FOR A COUPLE OF DAYS PRIOR TO THIS INCIDENCE. I CALLED THE SHERIFF'S OFFICE. ON MARCH 18, 2021, I DISCOVERED THAT THE GAS TANK DOOR WAS NOT LOCKING AT ALL.
Additional Notes:
LAST YEAR A COUPLE OF WEEKS AFTER I PURCHASED MY CAR I CAME OUT THE STORE TO DISCOVER THE GAS TANK DOOR OPEN AND THE CAR WAS LOCKED. WHEN I CALLED THE DEALERSHIP ABOUT THE INCIDENT IT WAS BRUSHED OFF. THE SPEED LIMIT SIGN CAPTURE CAMERA SHOWED THAT THE SPEED LIMIT WAS 90 WHEN I WAS IN A 35 MILE ZONE, IT HAD CAPTURED THE LAST TWO NUMBERS A ROUTING SIGN INSTEAD OF THE SPEED LIMIT SIGN. I WOKE UP ONE MORNING TO FIND MY CAR WINDOWS DOWN, THE SUNROOF OPEN AND THE CAR WAS STILL LOCKED. THE KEYS WERE STORED IN A PLACE WHERE THEY WERE NOT TOUCHING ANYTHING, SO THERE WAS NO LOGICAL EXPLANATION FOR THE WINDOWS TO BE DOWN AND THE SUNROOF OPEN. THE CAR HAD NOT BEEN DRIVEN FOR A COUPLE OF DAYS PRIOR TO THIS INCIDENCE. I CALLED THE SHERIFF'S OFFICE. ON MARCH 18, 2021, I DISCOVERED THAT THE GAS TANK DOOR WAS NOT LOCKING AT ALL.
Mfg Campaign: 11403961
Recall Date: Mar 19, 2021
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN TAPPING THE BREAKS THE HAS A SERGE OF ACCELERATION.... AFTER GOING OVER BUMPY ROAD OR POTHOLES THE CAR ALSO HAS A SERGE OF ACCELERATION.
Corrective Action:
WHEN TAPPING THE BREAKS THE HAS A SERGE OF ACCELERATION.... AFTER GOING OVER BUMPY ROAD OR POTHOLES THE CAR ALSO HAS A SERGE OF ACCELERATION.
Additional Notes:
WHEN TAPPING THE BREAKS THE HAS A SERGE OF ACCELERATION.... AFTER GOING OVER BUMPY ROAD OR POTHOLES THE CAR ALSO HAS A SERGE OF ACCELERATION.
Mfg Campaign: 11402878
Recall Date: Mar 14, 2021
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN TAPPING THE BREAKS THE HAS A SERGE OF ACCELERATION.... AFTER GOING OVER BUMPY ROAD OR POTHOLES THE CAR ALSO HAS A SERGE OF ACCELERATION.
Corrective Action:
WHEN TAPPING THE BREAKS THE HAS A SERGE OF ACCELERATION.... AFTER GOING OVER BUMPY ROAD OR POTHOLES THE CAR ALSO HAS A SERGE OF ACCELERATION.
Additional Notes:
WHEN TAPPING THE BREAKS THE HAS A SERGE OF ACCELERATION.... AFTER GOING OVER BUMPY ROAD OR POTHOLES THE CAR ALSO HAS A SERGE OF ACCELERATION.
Mfg Campaign: 11402878
Recall Date: Mar 14, 2021
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2020 HONDA ACCORD. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, SHE HEARD AN ABNORMAL CRACKING SOUND COMING FROM THE SUN ROOF. THE CONTACT INSPECTED THE SUN ROOF AND SAW SEVERAL CRACKS HAD FORMED ON THE SUN ROOF. THE CONTACT IMMEDIATELY CLOSED THE SUN ROOF AND STATED THAT THE SUN ROOF STARTED BREAKING APART AS SHE REACHED HER DESTINATION. THE CONTACT ALSO STATED THAT THE CRACK OCCURRED WITHOUT IMPACT. THE CONTACT TOOK THE VEHICLE TO COLONIAL HONDA OF DARTMOUTH (225 STATE RD, DARTMOUTH, MA 02747) WHERE IT REMAINED UNREPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.
Corrective Action:
TL* THE CONTACT OWNS A 2020 HONDA ACCORD. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, SHE HEARD AN ABNORMAL CRACKING SOUND COMING FROM THE SUN ROOF. THE CONTACT INSPECTED THE SUN ROOF AND SAW SEVERAL CRACKS HAD FORMED ON THE SUN ROOF. THE CONTACT IMMEDIATELY CLOSED THE SUN ROOF AND STATED THAT THE SUN ROOF STARTED BREAKING APART AS SHE REACHED HER DESTINATION. THE CONTACT ALSO STATED THAT THE CRACK OCCURRED WITHOUT IMPACT. THE CONTACT TOOK THE VEHICLE TO COLONIAL HONDA OF DARTMOUTH (225 STATE RD, DARTMOUTH, MA 02747) WHERE IT REMAINED UNREPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.
Additional Notes:
TL* THE CONTACT OWNS A 2020 HONDA ACCORD. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, SHE HEARD AN ABNORMAL CRACKING SOUND COMING FROM THE SUN ROOF. THE CONTACT INSPECTED THE SUN ROOF AND SAW SEVERAL CRACKS HAD FORMED ON THE SUN ROOF. THE CONTACT IMMEDIATELY CLOSED THE SUN ROOF AND STATED THAT THE SUN ROOF STARTED BREAKING APART AS SHE REACHED HER DESTINATION. THE CONTACT ALSO STATED THAT THE CRACK OCCURRED WITHOUT IMPACT. THE CONTACT TOOK THE VEHICLE TO COLONIAL HONDA OF DARTMOUTH (225 STATE RD, DARTMOUTH, MA 02747) WHERE IT REMAINED UNREPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.
Mfg Campaign: 11402632
Recall Date: Mar 12, 2021
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I [XXX] AM WRITING THIS LETTER ABOUT MY 2020 HONDA ACCORD. VIN NUMBER [XXX]. I LEASED THIS CAR IN JANUARY OF 2019 FROM TAMPA HONDA. MY BROTHER'S NAME IS ON THE LEASE AND HIS NAME IS [XXX] . HE HAS BEEN LEASING CARS FOR ME OVER 5 YEARS, FROM HONDA. ON FEBRUARY 10, 2020, I WAS OUTSIDE CLEANING MY CAR, LIKE I ALWAYS DO FOR THE LAST 20 YEARS WITH THE CAR RUNNING SO I CAN LISTEN TO THE MUSIC. I WAS ON THE PASSENGER SIDE CLEANING THE INSIDE DASH BOARD, AND ALL OF A SUDDEN THE CAR ROLLED BACKWARDS. I WAS IN A STATE OF SHOCK AND DIDN'T KNOW HOW TO STOP IT. I WAS HALF WAY IN THE CAR, AND HALF WAY OUTSIDE WITH MY FEET ON THE GROUND. THE CAR ROLLED OUT IN THE STREET AND HIT THE CAR PARKED ACROSS STREET. I HAD TO FILE A CLAIM FOR THE CAR I HIT, PLUS I WENT TO THE HOSPITAL BECAUSE I HURT MY LEG. I CONTACTED TAMPA HONDA AND WAS TOLD TO TAKE THIS TO THE SERVICE DEPARTMENT. THEY WOULDN'T HELP ME, SO I WAITED TO MONDAY, AND I WENT TO TAKE IT TO THE FINANCE AND SPOKE TO [XXX] AND SHOWED HIM THE VIDEO AND SHOWED HIM A VIDEO OF THE CAR GOING IN REVERSE BY ITSELF AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. I THEN CONTACTED HONDA CORPORATION OFFICE AND EXPLAINED TO THEM THE SITUATION AND THEY GAVE ME A CASE NUMBER, [XXX], AND TOLD ME SOMEONE WOULD GET BACK TO ME IN 3 DAYS. THE LADY [XXX] CONTACTED ME AND TOLD ME IT WAS NOTHING WRONG WITH THE CAR, AND SHE SAID SHE IS SORRY FOR WHAT HAPPENED, BUT THERE IS NOTHING THEY CAN DO. SHE ALSO TOLD ME THAT IT IS A GOOD THING I CONTACTED MY INSURANCE TO FIX THE OTHER PERSON'S CAR, BUT THERE IS NOTHING SHE CAN DO. I AM WRITING THIS LETTER IN HOPES OF GETTING SOME KIND OF HELP, BECAUSE THE CAR IS NOT SAFE AND THEY WILL NOT TAKE IT BACK. MY NEIGHBOR HAS SURVEILLANCE AND HE UPLOADED A VIDEO TO YOU TUBE. THE VIDEO IS HTTPS://YOUTU.BE/JVY9. MY NEIGHBOR PUT IT ON HIS YOUTU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
I [XXX] AM WRITING THIS LETTER ABOUT MY 2020 HONDA ACCORD. VIN NUMBER [XXX]. I LEASED THIS CAR IN JANUARY OF 2019 FROM TAMPA HONDA. MY BROTHER'S NAME IS ON THE LEASE AND HIS NAME IS [XXX] . HE HAS BEEN LEASING CARS FOR ME OVER 5 YEARS, FROM HONDA. ON FEBRUARY 10, 2020, I WAS OUTSIDE CLEANING MY CAR, LIKE I ALWAYS DO FOR THE LAST 20 YEARS WITH THE CAR RUNNING SO I CAN LISTEN TO THE MUSIC. I WAS ON THE PASSENGER SIDE CLEANING THE INSIDE DASH BOARD, AND ALL OF A SUDDEN THE CAR ROLLED BACKWARDS. I WAS IN A STATE OF SHOCK AND DIDN'T KNOW HOW TO STOP IT. I WAS HALF WAY IN THE CAR, AND HALF WAY OUTSIDE WITH MY FEET ON THE GROUND. THE CAR ROLLED OUT IN THE STREET AND HIT THE CAR PARKED ACROSS STREET. I HAD TO FILE A CLAIM FOR THE CAR I HIT, PLUS I WENT TO THE HOSPITAL BECAUSE I HURT MY LEG. I CONTACTED TAMPA HONDA AND WAS TOLD TO TAKE THIS TO THE SERVICE DEPARTMENT. THEY WOULDN'T HELP ME, SO I WAITED TO MONDAY, AND I WENT TO TAKE IT TO THE FINANCE AND SPOKE TO [XXX] AND SHOWED HIM THE VIDEO AND SHOWED HIM A VIDEO OF THE CAR GOING IN REVERSE BY ITSELF AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. I THEN CONTACTED HONDA CORPORATION OFFICE AND EXPLAINED TO THEM THE SITUATION AND THEY GAVE ME A CASE NUMBER, [XXX], AND TOLD ME SOMEONE WOULD GET BACK TO ME IN 3 DAYS. THE LADY [XXX] CONTACTED ME AND TOLD ME IT WAS NOTHING WRONG WITH THE CAR, AND SHE SAID SHE IS SORRY FOR WHAT HAPPENED, BUT THERE IS NOTHING THEY CAN DO. SHE ALSO TOLD ME THAT IT IS A GOOD THING I CONTACTED MY INSURANCE TO FIX THE OTHER PERSON'S CAR, BUT THERE IS NOTHING SHE CAN DO. I AM WRITING THIS LETTER IN HOPES OF GETTING SOME KIND OF HELP, BECAUSE THE CAR IS NOT SAFE AND THEY WILL NOT TAKE IT BACK. MY NEIGHBOR HAS SURVEILLANCE AND HE UPLOADED A VIDEO TO YOU TUBE. THE VIDEO IS HTTPS://YOUTU.BE/JVY9. MY NEIGHBOR PUT IT ON HIS YOUTU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
I [XXX] AM WRITING THIS LETTER ABOUT MY 2020 HONDA ACCORD. VIN NUMBER [XXX]. I LEASED THIS CAR IN JANUARY OF 2019 FROM TAMPA HONDA. MY BROTHER'S NAME IS ON THE LEASE AND HIS NAME IS [XXX] . HE HAS BEEN LEASING CARS FOR ME OVER 5 YEARS, FROM HONDA. ON FEBRUARY 10, 2020, I WAS OUTSIDE CLEANING MY CAR, LIKE I ALWAYS DO FOR THE LAST 20 YEARS WITH THE CAR RUNNING SO I CAN LISTEN TO THE MUSIC. I WAS ON THE PASSENGER SIDE CLEANING THE INSIDE DASH BOARD, AND ALL OF A SUDDEN THE CAR ROLLED BACKWARDS. I WAS IN A STATE OF SHOCK AND DIDN'T KNOW HOW TO STOP IT. I WAS HALF WAY IN THE CAR, AND HALF WAY OUTSIDE WITH MY FEET ON THE GROUND. THE CAR ROLLED OUT IN THE STREET AND HIT THE CAR PARKED ACROSS STREET. I HAD TO FILE A CLAIM FOR THE CAR I HIT, PLUS I WENT TO THE HOSPITAL BECAUSE I HURT MY LEG. I CONTACTED TAMPA HONDA AND WAS TOLD TO TAKE THIS TO THE SERVICE DEPARTMENT. THEY WOULDN'T HELP ME, SO I WAITED TO MONDAY, AND I WENT TO TAKE IT TO THE FINANCE AND SPOKE TO [XXX] AND SHOWED HIM THE VIDEO AND SHOWED HIM A VIDEO OF THE CAR GOING IN REVERSE BY ITSELF AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. I THEN CONTACTED HONDA CORPORATION OFFICE AND EXPLAINED TO THEM THE SITUATION AND THEY GAVE ME A CASE NUMBER, [XXX], AND TOLD ME SOMEONE WOULD GET BACK TO ME IN 3 DAYS. THE LADY [XXX] CONTACTED ME AND TOLD ME IT WAS NOTHING WRONG WITH THE CAR, AND SHE SAID SHE IS SORRY FOR WHAT HAPPENED, BUT THERE IS NOTHING THEY CAN DO. SHE ALSO TOLD ME THAT IT IS A GOOD THING I CONTACTED MY INSURANCE TO FIX THE OTHER PERSON'S CAR, BUT THERE IS NOTHING SHE CAN DO. I AM WRITING THIS LETTER IN HOPES OF GETTING SOME KIND OF HELP, BECAUSE THE CAR IS NOT SAFE AND THEY WILL NOT TAKE IT BACK. MY NEIGHBOR HAS SURVEILLANCE AND HE UPLOADED A VIDEO TO YOU TUBE. THE VIDEO IS HTTPS://YOUTU.BE/JVY9. MY NEIGHBOR PUT IT ON HIS YOUTU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11399162
Recall Date: Mar 4, 2021
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I [XXX] AM WRITING THIS LETTER ABOUT MY 2020 HONDA ACCORD. VIN NUMBER [XXX]. I LEASED THIS CAR IN JANUARY OF 2019 FROM TAMPA HONDA. MY BROTHER'S NAME IS ON THE LEASE AND HIS NAME IS [XXX] . HE HAS BEEN LEASING CARS FOR ME OVER 5 YEARS, FROM HONDA. ON FEBRUARY 10, 2020, I WAS OUTSIDE CLEANING MY CAR, LIKE I ALWAYS DO FOR THE LAST 20 YEARS WITH THE CAR RUNNING SO I CAN LISTEN TO THE MUSIC. I WAS ON THE PASSENGER SIDE CLEANING THE INSIDE DASH BOARD, AND ALL OF A SUDDEN THE CAR ROLLED BACKWARDS. I WAS IN A STATE OF SHOCK AND DIDN'T KNOW HOW TO STOP IT. I WAS HALF WAY IN THE CAR, AND HALF WAY OUTSIDE WITH MY FEET ON THE GROUND. THE CAR ROLLED OUT IN THE STREET AND HIT THE CAR PARKED ACROSS STREET. I HAD TO FILE A CLAIM FOR THE CAR I HIT, PLUS I WENT TO THE HOSPITAL BECAUSE I HURT MY LEG. I CONTACTED TAMPA HONDA AND WAS TOLD TO TAKE THIS TO THE SERVICE DEPARTMENT. THEY WOULDN'T HELP ME, SO I WAITED TO MONDAY, AND I WENT TO TAKE IT TO THE FINANCE AND SPOKE TO [XXX] AND SHOWED HIM THE VIDEO AND SHOWED HIM A VIDEO OF THE CAR GOING IN REVERSE BY ITSELF AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. I THEN CONTACTED HONDA CORPORATION OFFICE AND EXPLAINED TO THEM THE SITUATION AND THEY GAVE ME A CASE NUMBER, [XXX], AND TOLD ME SOMEONE WOULD GET BACK TO ME IN 3 DAYS. THE LADY [XXX] CONTACTED ME AND TOLD ME IT WAS NOTHING WRONG WITH THE CAR, AND SHE SAID SHE IS SORRY FOR WHAT HAPPENED, BUT THERE IS NOTHING THEY CAN DO. SHE ALSO TOLD ME THAT IT IS A GOOD THING I CONTACTED MY INSURANCE TO FIX THE OTHER PERSON'S CAR, BUT THERE IS NOTHING SHE CAN DO. I AM WRITING THIS LETTER IN HOPES OF GETTING SOME KIND OF HELP, BECAUSE THE CAR IS NOT SAFE AND THEY WILL NOT TAKE IT BACK. MY NEIGHBOR HAS SURVEILLANCE AND HE UPLOADED A VIDEO TO YOU TUBE. THE VIDEO IS HTTPS://YOUTU.BE/JVY9. MY NEIGHBOR PUT IT ON HIS YOUTU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
I [XXX] AM WRITING THIS LETTER ABOUT MY 2020 HONDA ACCORD. VIN NUMBER [XXX]. I LEASED THIS CAR IN JANUARY OF 2019 FROM TAMPA HONDA. MY BROTHER'S NAME IS ON THE LEASE AND HIS NAME IS [XXX] . HE HAS BEEN LEASING CARS FOR ME OVER 5 YEARS, FROM HONDA. ON FEBRUARY 10, 2020, I WAS OUTSIDE CLEANING MY CAR, LIKE I ALWAYS DO FOR THE LAST 20 YEARS WITH THE CAR RUNNING SO I CAN LISTEN TO THE MUSIC. I WAS ON THE PASSENGER SIDE CLEANING THE INSIDE DASH BOARD, AND ALL OF A SUDDEN THE CAR ROLLED BACKWARDS. I WAS IN A STATE OF SHOCK AND DIDN'T KNOW HOW TO STOP IT. I WAS HALF WAY IN THE CAR, AND HALF WAY OUTSIDE WITH MY FEET ON THE GROUND. THE CAR ROLLED OUT IN THE STREET AND HIT THE CAR PARKED ACROSS STREET. I HAD TO FILE A CLAIM FOR THE CAR I HIT, PLUS I WENT TO THE HOSPITAL BECAUSE I HURT MY LEG. I CONTACTED TAMPA HONDA AND WAS TOLD TO TAKE THIS TO THE SERVICE DEPARTMENT. THEY WOULDN'T HELP ME, SO I WAITED TO MONDAY, AND I WENT TO TAKE IT TO THE FINANCE AND SPOKE TO [XXX] AND SHOWED HIM THE VIDEO AND SHOWED HIM A VIDEO OF THE CAR GOING IN REVERSE BY ITSELF AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. I THEN CONTACTED HONDA CORPORATION OFFICE AND EXPLAINED TO THEM THE SITUATION AND THEY GAVE ME A CASE NUMBER, [XXX], AND TOLD ME SOMEONE WOULD GET BACK TO ME IN 3 DAYS. THE LADY [XXX] CONTACTED ME AND TOLD ME IT WAS NOTHING WRONG WITH THE CAR, AND SHE SAID SHE IS SORRY FOR WHAT HAPPENED, BUT THERE IS NOTHING THEY CAN DO. SHE ALSO TOLD ME THAT IT IS A GOOD THING I CONTACTED MY INSURANCE TO FIX THE OTHER PERSON'S CAR, BUT THERE IS NOTHING SHE CAN DO. I AM WRITING THIS LETTER IN HOPES OF GETTING SOME KIND OF HELP, BECAUSE THE CAR IS NOT SAFE AND THEY WILL NOT TAKE IT BACK. MY NEIGHBOR HAS SURVEILLANCE AND HE UPLOADED A VIDEO TO YOU TUBE. THE VIDEO IS HTTPS://YOUTU.BE/JVY9. MY NEIGHBOR PUT IT ON HIS YOUTU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
I [XXX] AM WRITING THIS LETTER ABOUT MY 2020 HONDA ACCORD. VIN NUMBER [XXX]. I LEASED THIS CAR IN JANUARY OF 2019 FROM TAMPA HONDA. MY BROTHER'S NAME IS ON THE LEASE AND HIS NAME IS [XXX] . HE HAS BEEN LEASING CARS FOR ME OVER 5 YEARS, FROM HONDA. ON FEBRUARY 10, 2020, I WAS OUTSIDE CLEANING MY CAR, LIKE I ALWAYS DO FOR THE LAST 20 YEARS WITH THE CAR RUNNING SO I CAN LISTEN TO THE MUSIC. I WAS ON THE PASSENGER SIDE CLEANING THE INSIDE DASH BOARD, AND ALL OF A SUDDEN THE CAR ROLLED BACKWARDS. I WAS IN A STATE OF SHOCK AND DIDN'T KNOW HOW TO STOP IT. I WAS HALF WAY IN THE CAR, AND HALF WAY OUTSIDE WITH MY FEET ON THE GROUND. THE CAR ROLLED OUT IN THE STREET AND HIT THE CAR PARKED ACROSS STREET. I HAD TO FILE A CLAIM FOR THE CAR I HIT, PLUS I WENT TO THE HOSPITAL BECAUSE I HURT MY LEG. I CONTACTED TAMPA HONDA AND WAS TOLD TO TAKE THIS TO THE SERVICE DEPARTMENT. THEY WOULDN'T HELP ME, SO I WAITED TO MONDAY, AND I WENT TO TAKE IT TO THE FINANCE AND SPOKE TO [XXX] AND SHOWED HIM THE VIDEO AND SHOWED HIM A VIDEO OF THE CAR GOING IN REVERSE BY ITSELF AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. I THEN CONTACTED HONDA CORPORATION OFFICE AND EXPLAINED TO THEM THE SITUATION AND THEY GAVE ME A CASE NUMBER, [XXX], AND TOLD ME SOMEONE WOULD GET BACK TO ME IN 3 DAYS. THE LADY [XXX] CONTACTED ME AND TOLD ME IT WAS NOTHING WRONG WITH THE CAR, AND SHE SAID SHE IS SORRY FOR WHAT HAPPENED, BUT THERE IS NOTHING THEY CAN DO. SHE ALSO TOLD ME THAT IT IS A GOOD THING I CONTACTED MY INSURANCE TO FIX THE OTHER PERSON'S CAR, BUT THERE IS NOTHING SHE CAN DO. I AM WRITING THIS LETTER IN HOPES OF GETTING SOME KIND OF HELP, BECAUSE THE CAR IS NOT SAFE AND THEY WILL NOT TAKE IT BACK. MY NEIGHBOR HAS SURVEILLANCE AND HE UPLOADED A VIDEO TO YOU TUBE. THE VIDEO IS HTTPS://YOUTU.BE/JVY9. MY NEIGHBOR PUT IT ON HIS YOUTU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11399162
Recall Date: Mar 4, 2021
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
I [XXX] AM WRITING THIS LETTER ABOUT MY 2020 HONDA ACCORD. VIN NUMBER [XXX]. I LEASED THIS CAR IN JANUARY OF 2019 FROM TAMPA HONDA. MY BROTHER'S NAME IS ON THE LEASE AND HIS NAME IS [XXX] . HE HAS BEEN LEASING CARS FOR ME OVER 5 YEARS, FROM HONDA. ON FEBRUARY 10, 2020, I WAS OUTSIDE CLEANING MY CAR, LIKE I ALWAYS DO FOR THE LAST 20 YEARS WITH THE CAR RUNNING SO I CAN LISTEN TO THE MUSIC. I WAS ON THE PASSENGER SIDE CLEANING THE INSIDE DASH BOARD, AND ALL OF A SUDDEN THE CAR ROLLED BACKWARDS. I WAS IN A STATE OF SHOCK AND DIDN'T KNOW HOW TO STOP IT. I WAS HALF WAY IN THE CAR, AND HALF WAY OUTSIDE WITH MY FEET ON THE GROUND. THE CAR ROLLED OUT IN THE STREET AND HIT THE CAR PARKED ACROSS STREET. I HAD TO FILE A CLAIM FOR THE CAR I HIT, PLUS I WENT TO THE HOSPITAL BECAUSE I HURT MY LEG. I CONTACTED TAMPA HONDA AND WAS TOLD TO TAKE THIS TO THE SERVICE DEPARTMENT. THEY WOULDN'T HELP ME, SO I WAITED TO MONDAY, AND I WENT TO TAKE IT TO THE FINANCE AND SPOKE TO [XXX] AND SHOWED HIM THE VIDEO AND SHOWED HIM A VIDEO OF THE CAR GOING IN REVERSE BY ITSELF AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. I THEN CONTACTED HONDA CORPORATION OFFICE AND EXPLAINED TO THEM THE SITUATION AND THEY GAVE ME A CASE NUMBER, [XXX], AND TOLD ME SOMEONE WOULD GET BACK TO ME IN 3 DAYS. THE LADY [XXX] CONTACTED ME AND TOLD ME IT WAS NOTHING WRONG WITH THE CAR, AND SHE SAID SHE IS SORRY FOR WHAT HAPPENED, BUT THERE IS NOTHING THEY CAN DO. SHE ALSO TOLD ME THAT IT IS A GOOD THING I CONTACTED MY INSURANCE TO FIX THE OTHER PERSON'S CAR, BUT THERE IS NOTHING SHE CAN DO. I AM WRITING THIS LETTER IN HOPES OF GETTING SOME KIND OF HELP, BECAUSE THE CAR IS NOT SAFE AND THEY WILL NOT TAKE IT BACK. MY NEIGHBOR HAS SURVEILLANCE AND HE UPLOADED A VIDEO TO YOU TUBE. THE VIDEO IS HTTPS://YOUTU.BE/JVY9. MY NEIGHBOR PUT IT ON HIS YOUTU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
I [XXX] AM WRITING THIS LETTER ABOUT MY 2020 HONDA ACCORD. VIN NUMBER [XXX]. I LEASED THIS CAR IN JANUARY OF 2019 FROM TAMPA HONDA. MY BROTHER'S NAME IS ON THE LEASE AND HIS NAME IS [XXX] . HE HAS BEEN LEASING CARS FOR ME OVER 5 YEARS, FROM HONDA. ON FEBRUARY 10, 2020, I WAS OUTSIDE CLEANING MY CAR, LIKE I ALWAYS DO FOR THE LAST 20 YEARS WITH THE CAR RUNNING SO I CAN LISTEN TO THE MUSIC. I WAS ON THE PASSENGER SIDE CLEANING THE INSIDE DASH BOARD, AND ALL OF A SUDDEN THE CAR ROLLED BACKWARDS. I WAS IN A STATE OF SHOCK AND DIDN'T KNOW HOW TO STOP IT. I WAS HALF WAY IN THE CAR, AND HALF WAY OUTSIDE WITH MY FEET ON THE GROUND. THE CAR ROLLED OUT IN THE STREET AND HIT THE CAR PARKED ACROSS STREET. I HAD TO FILE A CLAIM FOR THE CAR I HIT, PLUS I WENT TO THE HOSPITAL BECAUSE I HURT MY LEG. I CONTACTED TAMPA HONDA AND WAS TOLD TO TAKE THIS TO THE SERVICE DEPARTMENT. THEY WOULDN'T HELP ME, SO I WAITED TO MONDAY, AND I WENT TO TAKE IT TO THE FINANCE AND SPOKE TO [XXX] AND SHOWED HIM THE VIDEO AND SHOWED HIM A VIDEO OF THE CAR GOING IN REVERSE BY ITSELF AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. I THEN CONTACTED HONDA CORPORATION OFFICE AND EXPLAINED TO THEM THE SITUATION AND THEY GAVE ME A CASE NUMBER, [XXX], AND TOLD ME SOMEONE WOULD GET BACK TO ME IN 3 DAYS. THE LADY [XXX] CONTACTED ME AND TOLD ME IT WAS NOTHING WRONG WITH THE CAR, AND SHE SAID SHE IS SORRY FOR WHAT HAPPENED, BUT THERE IS NOTHING THEY CAN DO. SHE ALSO TOLD ME THAT IT IS A GOOD THING I CONTACTED MY INSURANCE TO FIX THE OTHER PERSON'S CAR, BUT THERE IS NOTHING SHE CAN DO. I AM WRITING THIS LETTER IN HOPES OF GETTING SOME KIND OF HELP, BECAUSE THE CAR IS NOT SAFE AND THEY WILL NOT TAKE IT BACK. MY NEIGHBOR HAS SURVEILLANCE AND HE UPLOADED A VIDEO TO YOU TUBE. THE VIDEO IS HTTPS://YOUTU.BE/JVY9. MY NEIGHBOR PUT IT ON HIS YOUTU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
I [XXX] AM WRITING THIS LETTER ABOUT MY 2020 HONDA ACCORD. VIN NUMBER [XXX]. I LEASED THIS CAR IN JANUARY OF 2019 FROM TAMPA HONDA. MY BROTHER'S NAME IS ON THE LEASE AND HIS NAME IS [XXX] . HE HAS BEEN LEASING CARS FOR ME OVER 5 YEARS, FROM HONDA. ON FEBRUARY 10, 2020, I WAS OUTSIDE CLEANING MY CAR, LIKE I ALWAYS DO FOR THE LAST 20 YEARS WITH THE CAR RUNNING SO I CAN LISTEN TO THE MUSIC. I WAS ON THE PASSENGER SIDE CLEANING THE INSIDE DASH BOARD, AND ALL OF A SUDDEN THE CAR ROLLED BACKWARDS. I WAS IN A STATE OF SHOCK AND DIDN'T KNOW HOW TO STOP IT. I WAS HALF WAY IN THE CAR, AND HALF WAY OUTSIDE WITH MY FEET ON THE GROUND. THE CAR ROLLED OUT IN THE STREET AND HIT THE CAR PARKED ACROSS STREET. I HAD TO FILE A CLAIM FOR THE CAR I HIT, PLUS I WENT TO THE HOSPITAL BECAUSE I HURT MY LEG. I CONTACTED TAMPA HONDA AND WAS TOLD TO TAKE THIS TO THE SERVICE DEPARTMENT. THEY WOULDN'T HELP ME, SO I WAITED TO MONDAY, AND I WENT TO TAKE IT TO THE FINANCE AND SPOKE TO [XXX] AND SHOWED HIM THE VIDEO AND SHOWED HIM A VIDEO OF THE CAR GOING IN REVERSE BY ITSELF AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. I THEN CONTACTED HONDA CORPORATION OFFICE AND EXPLAINED TO THEM THE SITUATION AND THEY GAVE ME A CASE NUMBER, [XXX], AND TOLD ME SOMEONE WOULD GET BACK TO ME IN 3 DAYS. THE LADY [XXX] CONTACTED ME AND TOLD ME IT WAS NOTHING WRONG WITH THE CAR, AND SHE SAID SHE IS SORRY FOR WHAT HAPPENED, BUT THERE IS NOTHING THEY CAN DO. SHE ALSO TOLD ME THAT IT IS A GOOD THING I CONTACTED MY INSURANCE TO FIX THE OTHER PERSON'S CAR, BUT THERE IS NOTHING SHE CAN DO. I AM WRITING THIS LETTER IN HOPES OF GETTING SOME KIND OF HELP, BECAUSE THE CAR IS NOT SAFE AND THEY WILL NOT TAKE IT BACK. MY NEIGHBOR HAS SURVEILLANCE AND HE UPLOADED A VIDEO TO YOU TUBE. THE VIDEO IS HTTPS://YOUTU.BE/JVY9. MY NEIGHBOR PUT IT ON HIS YOUTU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11399162
Recall Date: Mar 4, 2021
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I [XXX] AM WRITING THIS LETTER ABOUT MY 2020 HONDA ACCORD. VIN NUMBER [XXX]. I LEASED THIS CAR IN JANUARY OF 2019 FROM TAMPA HONDA. MY BROTHER'S NAME IS ON THE LEASE AND HIS NAME IS [XXX]. HE HAS BEEN LEASING CARS FOR ME OVER 5 YEARS, FROM HONDA. ON FEBRUARY 10, 2020, I WAS OUTSIDE CLEANING MY CAR, LIKE I ALWAYS DO FOR THE LAST 20 YEARS WITH THE CAR RUNNING SO I CAN LISTEN TO THE MUSIC. I WAS ON THE PASSENGER SIDE CLEANING THE INSIDE DASH BOARD, AND ALL OF A SUDDEN THE CAR ROLLED BACKWARDS. I WAS IN A STATE OF SHOCK AND DIDN'T KNOW HOW TO STOP IT. I WAS HALF WAY IN THE CAR, AND HALF WAY OUTSIDE WITH MY FEET ON THE GROUND. THE CAR ROLLED OUT IN THE STREET AND HIT THE CAR PARKED ACROSS STREET. I HAD TO FILE A CLAIM FOR THE CAR I HIT, PLUS I WENT TO THE HOSPITAL BECAUSE I HURT MY LEG. I CONTACTED TAMPA HONDA AND WAS TOLD TO TAKE THIS TO THE SERVICE DEPARTMENT. THEY WOULDN'T HELP ME, SO I WAITED TO MONDAY, AND I WENT TO TAKE IT TO THE FINANCE AND SPOKE TO [XXX] AND SHOWED HIM THE VIDEO AND SHOWED HIM A VIDEO OF THE CAR GOING IN REVERSE BY ITSELF AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. I THEN CONTACTED HONDA CORPORATION OFFICE AND EXPLAINED TO THEM THE SITUATION AND THEY GAVE ME A CASE NUMBER, [XXX], AND TOLD ME SOMEONE WOULD GET BACK TO ME IN 3 DAYS. THE LADY [XXX] CONTACTED ME AND TOLD ME IT WAS NOTHING WRONG WITH THE CAR, AND SHE SAID SHE IS SORRY FOR WHAT HAPPENED, BUT THERE IS NOTHING THEY CAN DO. SHE ALSO TOLD ME THAT IT IS A GOOD THING I CONTACTED MY INSURANCE TO FIX THE OTHER PERSON'S CAR, BUT THERE IS NOTHING SHE CAN DO. I AM WRITING THIS LETTER IN HOPES OF GETTING SOME KIND OF HELP, BECAUSE THE CAR IS NOT SAFE AND THEY WILL NOT TAKE IT BACK. MY NEIGHBOR SAVED A VIDEO AND IT CAN BE FOUND HTTPS://WWW.YOUTUBE.COM/WATCH?V=JVY9.TUOCSG&FEATURE=YOUTU.BE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
I [XXX] AM WRITING THIS LETTER ABOUT MY 2020 HONDA ACCORD. VIN NUMBER [XXX]. I LEASED THIS CAR IN JANUARY OF 2019 FROM TAMPA HONDA. MY BROTHER'S NAME IS ON THE LEASE AND HIS NAME IS [XXX]. HE HAS BEEN LEASING CARS FOR ME OVER 5 YEARS, FROM HONDA. ON FEBRUARY 10, 2020, I WAS OUTSIDE CLEANING MY CAR, LIKE I ALWAYS DO FOR THE LAST 20 YEARS WITH THE CAR RUNNING SO I CAN LISTEN TO THE MUSIC. I WAS ON THE PASSENGER SIDE CLEANING THE INSIDE DASH BOARD, AND ALL OF A SUDDEN THE CAR ROLLED BACKWARDS. I WAS IN A STATE OF SHOCK AND DIDN'T KNOW HOW TO STOP IT. I WAS HALF WAY IN THE CAR, AND HALF WAY OUTSIDE WITH MY FEET ON THE GROUND. THE CAR ROLLED OUT IN THE STREET AND HIT THE CAR PARKED ACROSS STREET. I HAD TO FILE A CLAIM FOR THE CAR I HIT, PLUS I WENT TO THE HOSPITAL BECAUSE I HURT MY LEG. I CONTACTED TAMPA HONDA AND WAS TOLD TO TAKE THIS TO THE SERVICE DEPARTMENT. THEY WOULDN'T HELP ME, SO I WAITED TO MONDAY, AND I WENT TO TAKE IT TO THE FINANCE AND SPOKE TO [XXX] AND SHOWED HIM THE VIDEO AND SHOWED HIM A VIDEO OF THE CAR GOING IN REVERSE BY ITSELF AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. I THEN CONTACTED HONDA CORPORATION OFFICE AND EXPLAINED TO THEM THE SITUATION AND THEY GAVE ME A CASE NUMBER, [XXX], AND TOLD ME SOMEONE WOULD GET BACK TO ME IN 3 DAYS. THE LADY [XXX] CONTACTED ME AND TOLD ME IT WAS NOTHING WRONG WITH THE CAR, AND SHE SAID SHE IS SORRY FOR WHAT HAPPENED, BUT THERE IS NOTHING THEY CAN DO. SHE ALSO TOLD ME THAT IT IS A GOOD THING I CONTACTED MY INSURANCE TO FIX THE OTHER PERSON'S CAR, BUT THERE IS NOTHING SHE CAN DO. I AM WRITING THIS LETTER IN HOPES OF GETTING SOME KIND OF HELP, BECAUSE THE CAR IS NOT SAFE AND THEY WILL NOT TAKE IT BACK. MY NEIGHBOR SAVED A VIDEO AND IT CAN BE FOUND HTTPS://WWW.YOUTUBE.COM/WATCH?V=JVY9.TUOCSG&FEATURE=YOUTU.BE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
I [XXX] AM WRITING THIS LETTER ABOUT MY 2020 HONDA ACCORD. VIN NUMBER [XXX]. I LEASED THIS CAR IN JANUARY OF 2019 FROM TAMPA HONDA. MY BROTHER'S NAME IS ON THE LEASE AND HIS NAME IS [XXX]. HE HAS BEEN LEASING CARS FOR ME OVER 5 YEARS, FROM HONDA. ON FEBRUARY 10, 2020, I WAS OUTSIDE CLEANING MY CAR, LIKE I ALWAYS DO FOR THE LAST 20 YEARS WITH THE CAR RUNNING SO I CAN LISTEN TO THE MUSIC. I WAS ON THE PASSENGER SIDE CLEANING THE INSIDE DASH BOARD, AND ALL OF A SUDDEN THE CAR ROLLED BACKWARDS. I WAS IN A STATE OF SHOCK AND DIDN'T KNOW HOW TO STOP IT. I WAS HALF WAY IN THE CAR, AND HALF WAY OUTSIDE WITH MY FEET ON THE GROUND. THE CAR ROLLED OUT IN THE STREET AND HIT THE CAR PARKED ACROSS STREET. I HAD TO FILE A CLAIM FOR THE CAR I HIT, PLUS I WENT TO THE HOSPITAL BECAUSE I HURT MY LEG. I CONTACTED TAMPA HONDA AND WAS TOLD TO TAKE THIS TO THE SERVICE DEPARTMENT. THEY WOULDN'T HELP ME, SO I WAITED TO MONDAY, AND I WENT TO TAKE IT TO THE FINANCE AND SPOKE TO [XXX] AND SHOWED HIM THE VIDEO AND SHOWED HIM A VIDEO OF THE CAR GOING IN REVERSE BY ITSELF AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. I THEN CONTACTED HONDA CORPORATION OFFICE AND EXPLAINED TO THEM THE SITUATION AND THEY GAVE ME A CASE NUMBER, [XXX], AND TOLD ME SOMEONE WOULD GET BACK TO ME IN 3 DAYS. THE LADY [XXX] CONTACTED ME AND TOLD ME IT WAS NOTHING WRONG WITH THE CAR, AND SHE SAID SHE IS SORRY FOR WHAT HAPPENED, BUT THERE IS NOTHING THEY CAN DO. SHE ALSO TOLD ME THAT IT IS A GOOD THING I CONTACTED MY INSURANCE TO FIX THE OTHER PERSON'S CAR, BUT THERE IS NOTHING SHE CAN DO. I AM WRITING THIS LETTER IN HOPES OF GETTING SOME KIND OF HELP, BECAUSE THE CAR IS NOT SAFE AND THEY WILL NOT TAKE IT BACK. MY NEIGHBOR SAVED A VIDEO AND IT CAN BE FOUND HTTPS://WWW.YOUTUBE.COM/WATCH?V=JVY9.TUOCSG&FEATURE=YOUTU.BE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11398952
Recall Date: Mar 3, 2021
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I [XXX] AM WRITING THIS LETTER ABOUT MY 2020 HONDA ACCORD. VIN NUMBER [XXX]. I LEASED THIS CAR IN JANUARY OF 2019 FROM TAMPA HONDA. MY BROTHER'S NAME IS ON THE LEASE AND HIS NAME IS [XXX]. HE HAS BEEN LEASING CARS FOR ME OVER 5 YEARS, FROM HONDA. ON FEBRUARY 10, 2020, I WAS OUTSIDE CLEANING MY CAR, LIKE I ALWAYS DO FOR THE LAST 20 YEARS WITH THE CAR RUNNING SO I CAN LISTEN TO THE MUSIC. I WAS ON THE PASSENGER SIDE CLEANING THE INSIDE DASH BOARD, AND ALL OF A SUDDEN THE CAR ROLLED BACKWARDS. I WAS IN A STATE OF SHOCK AND DIDN'T KNOW HOW TO STOP IT. I WAS HALF WAY IN THE CAR, AND HALF WAY OUTSIDE WITH MY FEET ON THE GROUND. THE CAR ROLLED OUT IN THE STREET AND HIT THE CAR PARKED ACROSS STREET. I HAD TO FILE A CLAIM FOR THE CAR I HIT, PLUS I WENT TO THE HOSPITAL BECAUSE I HURT MY LEG. I CONTACTED TAMPA HONDA AND WAS TOLD TO TAKE THIS TO THE SERVICE DEPARTMENT. THEY WOULDN'T HELP ME, SO I WAITED TO MONDAY, AND I WENT TO TAKE IT TO THE FINANCE AND SPOKE TO [XXX] AND SHOWED HIM THE VIDEO AND SHOWED HIM A VIDEO OF THE CAR GOING IN REVERSE BY ITSELF AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. I THEN CONTACTED HONDA CORPORATION OFFICE AND EXPLAINED TO THEM THE SITUATION AND THEY GAVE ME A CASE NUMBER, [XXX], AND TOLD ME SOMEONE WOULD GET BACK TO ME IN 3 DAYS. THE LADY [XXX] CONTACTED ME AND TOLD ME IT WAS NOTHING WRONG WITH THE CAR, AND SHE SAID SHE IS SORRY FOR WHAT HAPPENED, BUT THERE IS NOTHING THEY CAN DO. SHE ALSO TOLD ME THAT IT IS A GOOD THING I CONTACTED MY INSURANCE TO FIX THE OTHER PERSON'S CAR, BUT THERE IS NOTHING SHE CAN DO. I AM WRITING THIS LETTER IN HOPES OF GETTING SOME KIND OF HELP, BECAUSE THE CAR IS NOT SAFE AND THEY WILL NOT TAKE IT BACK. MY NEIGHBOR SAVED A VIDEO AND IT CAN BE FOUND HTTPS://WWW.YOUTUBE.COM/WATCH?V=JVY9.TUOCSG&FEATURE=YOUTU.BE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
I [XXX] AM WRITING THIS LETTER ABOUT MY 2020 HONDA ACCORD. VIN NUMBER [XXX]. I LEASED THIS CAR IN JANUARY OF 2019 FROM TAMPA HONDA. MY BROTHER'S NAME IS ON THE LEASE AND HIS NAME IS [XXX]. HE HAS BEEN LEASING CARS FOR ME OVER 5 YEARS, FROM HONDA. ON FEBRUARY 10, 2020, I WAS OUTSIDE CLEANING MY CAR, LIKE I ALWAYS DO FOR THE LAST 20 YEARS WITH THE CAR RUNNING SO I CAN LISTEN TO THE MUSIC. I WAS ON THE PASSENGER SIDE CLEANING THE INSIDE DASH BOARD, AND ALL OF A SUDDEN THE CAR ROLLED BACKWARDS. I WAS IN A STATE OF SHOCK AND DIDN'T KNOW HOW TO STOP IT. I WAS HALF WAY IN THE CAR, AND HALF WAY OUTSIDE WITH MY FEET ON THE GROUND. THE CAR ROLLED OUT IN THE STREET AND HIT THE CAR PARKED ACROSS STREET. I HAD TO FILE A CLAIM FOR THE CAR I HIT, PLUS I WENT TO THE HOSPITAL BECAUSE I HURT MY LEG. I CONTACTED TAMPA HONDA AND WAS TOLD TO TAKE THIS TO THE SERVICE DEPARTMENT. THEY WOULDN'T HELP ME, SO I WAITED TO MONDAY, AND I WENT TO TAKE IT TO THE FINANCE AND SPOKE TO [XXX] AND SHOWED HIM THE VIDEO AND SHOWED HIM A VIDEO OF THE CAR GOING IN REVERSE BY ITSELF AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. I THEN CONTACTED HONDA CORPORATION OFFICE AND EXPLAINED TO THEM THE SITUATION AND THEY GAVE ME A CASE NUMBER, [XXX], AND TOLD ME SOMEONE WOULD GET BACK TO ME IN 3 DAYS. THE LADY [XXX] CONTACTED ME AND TOLD ME IT WAS NOTHING WRONG WITH THE CAR, AND SHE SAID SHE IS SORRY FOR WHAT HAPPENED, BUT THERE IS NOTHING THEY CAN DO. SHE ALSO TOLD ME THAT IT IS A GOOD THING I CONTACTED MY INSURANCE TO FIX THE OTHER PERSON'S CAR, BUT THERE IS NOTHING SHE CAN DO. I AM WRITING THIS LETTER IN HOPES OF GETTING SOME KIND OF HELP, BECAUSE THE CAR IS NOT SAFE AND THEY WILL NOT TAKE IT BACK. MY NEIGHBOR SAVED A VIDEO AND IT CAN BE FOUND HTTPS://WWW.YOUTUBE.COM/WATCH?V=JVY9.TUOCSG&FEATURE=YOUTU.BE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
I [XXX] AM WRITING THIS LETTER ABOUT MY 2020 HONDA ACCORD. VIN NUMBER [XXX]. I LEASED THIS CAR IN JANUARY OF 2019 FROM TAMPA HONDA. MY BROTHER'S NAME IS ON THE LEASE AND HIS NAME IS [XXX]. HE HAS BEEN LEASING CARS FOR ME OVER 5 YEARS, FROM HONDA. ON FEBRUARY 10, 2020, I WAS OUTSIDE CLEANING MY CAR, LIKE I ALWAYS DO FOR THE LAST 20 YEARS WITH THE CAR RUNNING SO I CAN LISTEN TO THE MUSIC. I WAS ON THE PASSENGER SIDE CLEANING THE INSIDE DASH BOARD, AND ALL OF A SUDDEN THE CAR ROLLED BACKWARDS. I WAS IN A STATE OF SHOCK AND DIDN'T KNOW HOW TO STOP IT. I WAS HALF WAY IN THE CAR, AND HALF WAY OUTSIDE WITH MY FEET ON THE GROUND. THE CAR ROLLED OUT IN THE STREET AND HIT THE CAR PARKED ACROSS STREET. I HAD TO FILE A CLAIM FOR THE CAR I HIT, PLUS I WENT TO THE HOSPITAL BECAUSE I HURT MY LEG. I CONTACTED TAMPA HONDA AND WAS TOLD TO TAKE THIS TO THE SERVICE DEPARTMENT. THEY WOULDN'T HELP ME, SO I WAITED TO MONDAY, AND I WENT TO TAKE IT TO THE FINANCE AND SPOKE TO [XXX] AND SHOWED HIM THE VIDEO AND SHOWED HIM A VIDEO OF THE CAR GOING IN REVERSE BY ITSELF AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. I THEN CONTACTED HONDA CORPORATION OFFICE AND EXPLAINED TO THEM THE SITUATION AND THEY GAVE ME A CASE NUMBER, [XXX], AND TOLD ME SOMEONE WOULD GET BACK TO ME IN 3 DAYS. THE LADY [XXX] CONTACTED ME AND TOLD ME IT WAS NOTHING WRONG WITH THE CAR, AND SHE SAID SHE IS SORRY FOR WHAT HAPPENED, BUT THERE IS NOTHING THEY CAN DO. SHE ALSO TOLD ME THAT IT IS A GOOD THING I CONTACTED MY INSURANCE TO FIX THE OTHER PERSON'S CAR, BUT THERE IS NOTHING SHE CAN DO. I AM WRITING THIS LETTER IN HOPES OF GETTING SOME KIND OF HELP, BECAUSE THE CAR IS NOT SAFE AND THEY WILL NOT TAKE IT BACK. MY NEIGHBOR SAVED A VIDEO AND IT CAN BE FOUND HTTPS://WWW.YOUTUBE.COM/WATCH?V=JVY9.TUOCSG&FEATURE=YOUTU.BE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11398952
Recall Date: Mar 3, 2021
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
I [XXX] AM WRITING THIS LETTER ABOUT MY 2020 HONDA ACCORD. VIN NUMBER [XXX]. I LEASED THIS CAR IN JANUARY OF 2019 FROM TAMPA HONDA. MY BROTHER'S NAME IS ON THE LEASE AND HIS NAME IS [XXX]. HE HAS BEEN LEASING CARS FOR ME OVER 5 YEARS, FROM HONDA. ON FEBRUARY 10, 2020, I WAS OUTSIDE CLEANING MY CAR, LIKE I ALWAYS DO FOR THE LAST 20 YEARS WITH THE CAR RUNNING SO I CAN LISTEN TO THE MUSIC. I WAS ON THE PASSENGER SIDE CLEANING THE INSIDE DASH BOARD, AND ALL OF A SUDDEN THE CAR ROLLED BACKWARDS. I WAS IN A STATE OF SHOCK AND DIDN'T KNOW HOW TO STOP IT. I WAS HALF WAY IN THE CAR, AND HALF WAY OUTSIDE WITH MY FEET ON THE GROUND. THE CAR ROLLED OUT IN THE STREET AND HIT THE CAR PARKED ACROSS STREET. I HAD TO FILE A CLAIM FOR THE CAR I HIT, PLUS I WENT TO THE HOSPITAL BECAUSE I HURT MY LEG. I CONTACTED TAMPA HONDA AND WAS TOLD TO TAKE THIS TO THE SERVICE DEPARTMENT. THEY WOULDN'T HELP ME, SO I WAITED TO MONDAY, AND I WENT TO TAKE IT TO THE FINANCE AND SPOKE TO [XXX] AND SHOWED HIM THE VIDEO AND SHOWED HIM A VIDEO OF THE CAR GOING IN REVERSE BY ITSELF AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. I THEN CONTACTED HONDA CORPORATION OFFICE AND EXPLAINED TO THEM THE SITUATION AND THEY GAVE ME A CASE NUMBER, [XXX], AND TOLD ME SOMEONE WOULD GET BACK TO ME IN 3 DAYS. THE LADY [XXX] CONTACTED ME AND TOLD ME IT WAS NOTHING WRONG WITH THE CAR, AND SHE SAID SHE IS SORRY FOR WHAT HAPPENED, BUT THERE IS NOTHING THEY CAN DO. SHE ALSO TOLD ME THAT IT IS A GOOD THING I CONTACTED MY INSURANCE TO FIX THE OTHER PERSON'S CAR, BUT THERE IS NOTHING SHE CAN DO. I AM WRITING THIS LETTER IN HOPES OF GETTING SOME KIND OF HELP, BECAUSE THE CAR IS NOT SAFE AND THEY WILL NOT TAKE IT BACK. MY NEIGHBOR SAVED A VIDEO AND IT CAN BE FOUND HTTPS://WWW.YOUTUBE.COM/WATCH?V=JVY9.TUOCSG&FEATURE=YOUTU.BE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
I [XXX] AM WRITING THIS LETTER ABOUT MY 2020 HONDA ACCORD. VIN NUMBER [XXX]. I LEASED THIS CAR IN JANUARY OF 2019 FROM TAMPA HONDA. MY BROTHER'S NAME IS ON THE LEASE AND HIS NAME IS [XXX]. HE HAS BEEN LEASING CARS FOR ME OVER 5 YEARS, FROM HONDA. ON FEBRUARY 10, 2020, I WAS OUTSIDE CLEANING MY CAR, LIKE I ALWAYS DO FOR THE LAST 20 YEARS WITH THE CAR RUNNING SO I CAN LISTEN TO THE MUSIC. I WAS ON THE PASSENGER SIDE CLEANING THE INSIDE DASH BOARD, AND ALL OF A SUDDEN THE CAR ROLLED BACKWARDS. I WAS IN A STATE OF SHOCK AND DIDN'T KNOW HOW TO STOP IT. I WAS HALF WAY IN THE CAR, AND HALF WAY OUTSIDE WITH MY FEET ON THE GROUND. THE CAR ROLLED OUT IN THE STREET AND HIT THE CAR PARKED ACROSS STREET. I HAD TO FILE A CLAIM FOR THE CAR I HIT, PLUS I WENT TO THE HOSPITAL BECAUSE I HURT MY LEG. I CONTACTED TAMPA HONDA AND WAS TOLD TO TAKE THIS TO THE SERVICE DEPARTMENT. THEY WOULDN'T HELP ME, SO I WAITED TO MONDAY, AND I WENT TO TAKE IT TO THE FINANCE AND SPOKE TO [XXX] AND SHOWED HIM THE VIDEO AND SHOWED HIM A VIDEO OF THE CAR GOING IN REVERSE BY ITSELF AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. I THEN CONTACTED HONDA CORPORATION OFFICE AND EXPLAINED TO THEM THE SITUATION AND THEY GAVE ME A CASE NUMBER, [XXX], AND TOLD ME SOMEONE WOULD GET BACK TO ME IN 3 DAYS. THE LADY [XXX] CONTACTED ME AND TOLD ME IT WAS NOTHING WRONG WITH THE CAR, AND SHE SAID SHE IS SORRY FOR WHAT HAPPENED, BUT THERE IS NOTHING THEY CAN DO. SHE ALSO TOLD ME THAT IT IS A GOOD THING I CONTACTED MY INSURANCE TO FIX THE OTHER PERSON'S CAR, BUT THERE IS NOTHING SHE CAN DO. I AM WRITING THIS LETTER IN HOPES OF GETTING SOME KIND OF HELP, BECAUSE THE CAR IS NOT SAFE AND THEY WILL NOT TAKE IT BACK. MY NEIGHBOR SAVED A VIDEO AND IT CAN BE FOUND HTTPS://WWW.YOUTUBE.COM/WATCH?V=JVY9.TUOCSG&FEATURE=YOUTU.BE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
I [XXX] AM WRITING THIS LETTER ABOUT MY 2020 HONDA ACCORD. VIN NUMBER [XXX]. I LEASED THIS CAR IN JANUARY OF 2019 FROM TAMPA HONDA. MY BROTHER'S NAME IS ON THE LEASE AND HIS NAME IS [XXX]. HE HAS BEEN LEASING CARS FOR ME OVER 5 YEARS, FROM HONDA. ON FEBRUARY 10, 2020, I WAS OUTSIDE CLEANING MY CAR, LIKE I ALWAYS DO FOR THE LAST 20 YEARS WITH THE CAR RUNNING SO I CAN LISTEN TO THE MUSIC. I WAS ON THE PASSENGER SIDE CLEANING THE INSIDE DASH BOARD, AND ALL OF A SUDDEN THE CAR ROLLED BACKWARDS. I WAS IN A STATE OF SHOCK AND DIDN'T KNOW HOW TO STOP IT. I WAS HALF WAY IN THE CAR, AND HALF WAY OUTSIDE WITH MY FEET ON THE GROUND. THE CAR ROLLED OUT IN THE STREET AND HIT THE CAR PARKED ACROSS STREET. I HAD TO FILE A CLAIM FOR THE CAR I HIT, PLUS I WENT TO THE HOSPITAL BECAUSE I HURT MY LEG. I CONTACTED TAMPA HONDA AND WAS TOLD TO TAKE THIS TO THE SERVICE DEPARTMENT. THEY WOULDN'T HELP ME, SO I WAITED TO MONDAY, AND I WENT TO TAKE IT TO THE FINANCE AND SPOKE TO [XXX] AND SHOWED HIM THE VIDEO AND SHOWED HIM A VIDEO OF THE CAR GOING IN REVERSE BY ITSELF AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. I THEN CONTACTED HONDA CORPORATION OFFICE AND EXPLAINED TO THEM THE SITUATION AND THEY GAVE ME A CASE NUMBER, [XXX], AND TOLD ME SOMEONE WOULD GET BACK TO ME IN 3 DAYS. THE LADY [XXX] CONTACTED ME AND TOLD ME IT WAS NOTHING WRONG WITH THE CAR, AND SHE SAID SHE IS SORRY FOR WHAT HAPPENED, BUT THERE IS NOTHING THEY CAN DO. SHE ALSO TOLD ME THAT IT IS A GOOD THING I CONTACTED MY INSURANCE TO FIX THE OTHER PERSON'S CAR, BUT THERE IS NOTHING SHE CAN DO. I AM WRITING THIS LETTER IN HOPES OF GETTING SOME KIND OF HELP, BECAUSE THE CAR IS NOT SAFE AND THEY WILL NOT TAKE IT BACK. MY NEIGHBOR SAVED A VIDEO AND IT CAN BE FOUND HTTPS://WWW.YOUTUBE.COM/WATCH?V=JVY9.TUOCSG&FEATURE=YOUTU.BE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11398952
Recall Date: Mar 3, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR WAS AT THE MECHANIC'SHOP AROUND THE CORNER. IT'S AT HONDA OF SERRAMONTE IN COLMA OF DALY CITY. THE CAR WAS AT THE SHOP SINCE 01/28/2021. THERE IS A RECALL ON 2018-2021 HONDA ACCORD. PLEASE GIVE ME A CALL. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
MY CAR WAS AT THE MECHANIC'SHOP AROUND THE CORNER. IT'S AT HONDA OF SERRAMONTE IN COLMA OF DALY CITY. THE CAR WAS AT THE SHOP SINCE 01/28/2021. THERE IS A RECALL ON 2018-2021 HONDA ACCORD. PLEASE GIVE ME A CALL. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
MY CAR WAS AT THE MECHANIC'SHOP AROUND THE CORNER. IT'S AT HONDA OF SERRAMONTE IN COLMA OF DALY CITY. THE CAR WAS AT THE SHOP SINCE 01/28/2021. THERE IS A RECALL ON 2018-2021 HONDA ACCORD. PLEASE GIVE ME A CALL. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11398622
Recall Date: Mar 2, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
MY CAR WAS AT THE MECHANIC'SHOP AROUND THE CORNER. IT'S AT HONDA OF SERRAMONTE IN COLMA OF DALY CITY. THE CAR WAS AT THE SHOP SINCE 01/28/2021. THERE IS A RECALL ON 2018-2021 HONDA ACCORD. PLEASE GIVE ME A CALL. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
MY CAR WAS AT THE MECHANIC'SHOP AROUND THE CORNER. IT'S AT HONDA OF SERRAMONTE IN COLMA OF DALY CITY. THE CAR WAS AT THE SHOP SINCE 01/28/2021. THERE IS A RECALL ON 2018-2021 HONDA ACCORD. PLEASE GIVE ME A CALL. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
MY CAR WAS AT THE MECHANIC'SHOP AROUND THE CORNER. IT'S AT HONDA OF SERRAMONTE IN COLMA OF DALY CITY. THE CAR WAS AT THE SHOP SINCE 01/28/2021. THERE IS A RECALL ON 2018-2021 HONDA ACCORD. PLEASE GIVE ME A CALL. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11398622
Recall Date: Mar 2, 2021
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY CAR WAS AT THE MECHANIC'SHOP AROUND THE CORNER. IT'S AT HONDA OF SERRAMONTE IN COLMA OF DALY CITY. THE CAR WAS AT THE SHOP SINCE 01/28/2021. THERE IS A RECALL ON 2018-2021 HONDA ACCORD. PLEASE GIVE ME A CALL. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
MY CAR WAS AT THE MECHANIC'SHOP AROUND THE CORNER. IT'S AT HONDA OF SERRAMONTE IN COLMA OF DALY CITY. THE CAR WAS AT THE SHOP SINCE 01/28/2021. THERE IS A RECALL ON 2018-2021 HONDA ACCORD. PLEASE GIVE ME A CALL. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
MY CAR WAS AT THE MECHANIC'SHOP AROUND THE CORNER. IT'S AT HONDA OF SERRAMONTE IN COLMA OF DALY CITY. THE CAR WAS AT THE SHOP SINCE 01/28/2021. THERE IS A RECALL ON 2018-2021 HONDA ACCORD. PLEASE GIVE ME A CALL. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11398622
Recall Date: Mar 2, 2021
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
THERE APPEARS TO BE AN ISSUE WITH THE STEERING WHEN DRIVING STRAIGHT, THE WILL SEEM TO LACK RESPONSE AND THE CAR WILL DRIFT TO THE RIGHT OR THE LEFT ONLY TO HAVE CONTROL REGAINED VIA A NOTCHY LIGHT JOLT OF THE WHEEL. THIS HAS ALSO BEEN DESCRIBED BY 2018-2020 ACCORD OWNERS AS A NOTCH AND/OR FLAT SPOT IN THE STEERING WHEN ON SMOOTH STRAIGHT HIGHWAY ROADS. I CONSISTENTLY HAVE THIS OCCUR WHEN DRIVING FOR MORE THSN 5 OR TEN MINUTES ON ANY OPEN ROAD. DOES NOT SEEM TO NOTICEABLE IN LOCAL DRIVING. I DO NOTICE THIS WITHIN 20-30 MINUTES OF DRIVING. I BROUGHT THE VEHICLE TO A LOCAL HONDA DEALERSHIP (WALDORF HONDA) AND THEY DID A MINOR ADJUSTMENT TO THE BALANCE OF THE TIRES. THIS HAD NO EFFETC FOR THE PROBLEM AND I NOTICED IT HAPPENING AGAIN IMMEDIATELY UPON DRIVING ON AN PEN HIGHWAY AGAIN. I'VE IDENTIFIED AT LEAST 20 SUCH COMPLAINTS ON THE NHTSA WEB-SITE FROM 2018-2020 MODELS, I'M SURPRISED THAT NO SUCH BULLETIN OR RECALL IS DOCUMENTED TO REMEDY THIS ISSUE. THIS IS PRIMARILY A HIGHWAY ISSUE AT SPEEDS ABOVE 50MPH, BUT I EVEN FEEL THE NOTCHY STEERING ON SMOOTH SINGLE LANE COUNTRY ROADS THAT AT 40-50MPH. I FEEL THAT THIS IS A DEFINITE CAR SFAETY ISSUE WHICH NEEDS TO BE REMEDIED AS AT HIGHWAY SPEEDS THE CAR DRIFTS AND THE DRIVER FIGHTS TO KEEP IT STRAIGHT. ESPECIALLY CONCERNING WHEN DRIVING IN RAIN OR SLICK CONDITIONS. THIS IS A SAFETY ISSUE THAT HONDA NEEDS TO ADDRESS BEFORE SOMEONE IS HURT OR KILLED DUE TO HIGH-SPEED SWERVING TO MAINTAIN THE VEHICLE IN A STRAIGHT LINE ON THE ROAD. IN ALMOST FIFTY YEARS OF DRIVING I HAVE NEVER BEEN AFRAID TO DRIVE A CAR ON THE HIGHWAY. THAT IS HOW I FEEL ABOUT THE 2020 HONDA ACCORD NOW.
Corrective Action:
THERE APPEARS TO BE AN ISSUE WITH THE STEERING WHEN DRIVING STRAIGHT, THE WILL SEEM TO LACK RESPONSE AND THE CAR WILL DRIFT TO THE RIGHT OR THE LEFT ONLY TO HAVE CONTROL REGAINED VIA A NOTCHY LIGHT JOLT OF THE WHEEL. THIS HAS ALSO BEEN DESCRIBED BY 2018-2020 ACCORD OWNERS AS A NOTCH AND/OR FLAT SPOT IN THE STEERING WHEN ON SMOOTH STRAIGHT HIGHWAY ROADS. I CONSISTENTLY HAVE THIS OCCUR WHEN DRIVING FOR MORE THSN 5 OR TEN MINUTES ON ANY OPEN ROAD. DOES NOT SEEM TO NOTICEABLE IN LOCAL DRIVING. I DO NOTICE THIS WITHIN 20-30 MINUTES OF DRIVING. I BROUGHT THE VEHICLE TO A LOCAL HONDA DEALERSHIP (WALDORF HONDA) AND THEY DID A MINOR ADJUSTMENT TO THE BALANCE OF THE TIRES. THIS HAD NO EFFETC FOR THE PROBLEM AND I NOTICED IT HAPPENING AGAIN IMMEDIATELY UPON DRIVING ON AN PEN HIGHWAY AGAIN. I'VE IDENTIFIED AT LEAST 20 SUCH COMPLAINTS ON THE NHTSA WEB-SITE FROM 2018-2020 MODELS, I'M SURPRISED THAT NO SUCH BULLETIN OR RECALL IS DOCUMENTED TO REMEDY THIS ISSUE. THIS IS PRIMARILY A HIGHWAY ISSUE AT SPEEDS ABOVE 50MPH, BUT I EVEN FEEL THE NOTCHY STEERING ON SMOOTH SINGLE LANE COUNTRY ROADS THAT AT 40-50MPH. I FEEL THAT THIS IS A DEFINITE CAR SFAETY ISSUE WHICH NEEDS TO BE REMEDIED AS AT HIGHWAY SPEEDS THE CAR DRIFTS AND THE DRIVER FIGHTS TO KEEP IT STRAIGHT. ESPECIALLY CONCERNING WHEN DRIVING IN RAIN OR SLICK CONDITIONS. THIS IS A SAFETY ISSUE THAT HONDA NEEDS TO ADDRESS BEFORE SOMEONE IS HURT OR KILLED DUE TO HIGH-SPEED SWERVING TO MAINTAIN THE VEHICLE IN A STRAIGHT LINE ON THE ROAD. IN ALMOST FIFTY YEARS OF DRIVING I HAVE NEVER BEEN AFRAID TO DRIVE A CAR ON THE HIGHWAY. THAT IS HOW I FEEL ABOUT THE 2020 HONDA ACCORD NOW.
Additional Notes:
THERE APPEARS TO BE AN ISSUE WITH THE STEERING WHEN DRIVING STRAIGHT, THE WILL SEEM TO LACK RESPONSE AND THE CAR WILL DRIFT TO THE RIGHT OR THE LEFT ONLY TO HAVE CONTROL REGAINED VIA A NOTCHY LIGHT JOLT OF THE WHEEL. THIS HAS ALSO BEEN DESCRIBED BY 2018-2020 ACCORD OWNERS AS A NOTCH AND/OR FLAT SPOT IN THE STEERING WHEN ON SMOOTH STRAIGHT HIGHWAY ROADS. I CONSISTENTLY HAVE THIS OCCUR WHEN DRIVING FOR MORE THSN 5 OR TEN MINUTES ON ANY OPEN ROAD. DOES NOT SEEM TO NOTICEABLE IN LOCAL DRIVING. I DO NOTICE THIS WITHIN 20-30 MINUTES OF DRIVING. I BROUGHT THE VEHICLE TO A LOCAL HONDA DEALERSHIP (WALDORF HONDA) AND THEY DID A MINOR ADJUSTMENT TO THE BALANCE OF THE TIRES. THIS HAD NO EFFETC FOR THE PROBLEM AND I NOTICED IT HAPPENING AGAIN IMMEDIATELY UPON DRIVING ON AN PEN HIGHWAY AGAIN. I'VE IDENTIFIED AT LEAST 20 SUCH COMPLAINTS ON THE NHTSA WEB-SITE FROM 2018-2020 MODELS, I'M SURPRISED THAT NO SUCH BULLETIN OR RECALL IS DOCUMENTED TO REMEDY THIS ISSUE. THIS IS PRIMARILY A HIGHWAY ISSUE AT SPEEDS ABOVE 50MPH, BUT I EVEN FEEL THE NOTCHY STEERING ON SMOOTH SINGLE LANE COUNTRY ROADS THAT AT 40-50MPH. I FEEL THAT THIS IS A DEFINITE CAR SFAETY ISSUE WHICH NEEDS TO BE REMEDIED AS AT HIGHWAY SPEEDS THE CAR DRIFTS AND THE DRIVER FIGHTS TO KEEP IT STRAIGHT. ESPECIALLY CONCERNING WHEN DRIVING IN RAIN OR SLICK CONDITIONS. THIS IS A SAFETY ISSUE THAT HONDA NEEDS TO ADDRESS BEFORE SOMEONE IS HURT OR KILLED DUE TO HIGH-SPEED SWERVING TO MAINTAIN THE VEHICLE IN A STRAIGHT LINE ON THE ROAD. IN ALMOST FIFTY YEARS OF DRIVING I HAVE NEVER BEEN AFRAID TO DRIVE A CAR ON THE HIGHWAY. THAT IS HOW I FEEL ABOUT THE 2020 HONDA ACCORD NOW.
Mfg Campaign: 11397306
Recall Date: Feb 22, 2021
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
THERE APPEARS TO BE AN ISSUE WITH THE STEERING WHEN DRIVING STRAIGHT, THE WILL SEEM TO LACK RESPONSE AND THE CAR WILL DRIFT TO THE RIGHT OR THE LEFT ONLY TO HAVE CONTROL REGAINED VIA A NOTCHY LIGHT JOLT OF THE WHEEL. THIS HAS ALSO BEEN DESCRIBED BY 2018-2020 ACCORD OWNERS AS A NOTCH AND/OR FLAT SPOT IN THE STEERING WHEN ON SMOOTH STRAIGHT HIGHWAY ROADS. I CONSISTENTLY HAVE THIS OCCUR WHEN DRIVING FOR MORE THSN 5 OR TEN MINUTES ON ANY OPEN ROAD. DOES NOT SEEM TO NOTICEABLE IN LOCAL DRIVING. I DO NOTICE THIS WITHIN 20-30 MINUTES OF DRIVING. I BROUGHT THE VEHICLE TO A LOCAL HONDA DEALERSHIP (WALDORF HONDA) AND THEY DID A MINOR ADJUSTMENT TO THE BALANCE OF THE TIRES. THIS HAD NO EFFETC FOR THE PROBLEM AND I NOTICED IT HAPPENING AGAIN IMMEDIATELY UPON DRIVING ON AN PEN HIGHWAY AGAIN. I'VE IDENTIFIED AT LEAST 20 SUCH COMPLAINTS ON THE NHTSA WEB-SITE FROM 2018-2020 MODELS, I'M SURPRISED THAT NO SUCH BULLETIN OR RECALL IS DOCUMENTED TO REMEDY THIS ISSUE. THIS IS PRIMARILY A HIGHWAY ISSUE AT SPEEDS ABOVE 50MPH, BUT I EVEN FEEL THE NOTCHY STEERING ON SMOOTH SINGLE LANE COUNTRY ROADS THAT AT 40-50MPH. I FEEL THAT THIS IS A DEFINITE CAR SFAETY ISSUE WHICH NEEDS TO BE REMEDIED AS AT HIGHWAY SPEEDS THE CAR DRIFTS AND THE DRIVER FIGHTS TO KEEP IT STRAIGHT. ESPECIALLY CONCERNING WHEN DRIVING IN RAIN OR SLICK CONDITIONS. THIS IS A SAFETY ISSUE THAT HONDA NEEDS TO ADDRESS BEFORE SOMEONE IS HURT OR KILLED DUE TO HIGH-SPEED SWERVING TO MAINTAIN THE VEHICLE IN A STRAIGHT LINE ON THE ROAD. IN ALMOST FIFTY YEARS OF DRIVING I HAVE NEVER BEEN AFRAID TO DRIVE A CAR ON THE HIGHWAY. THAT IS HOW I FEEL ABOUT THE 2020 HONDA ACCORD NOW.
Corrective Action:
THERE APPEARS TO BE AN ISSUE WITH THE STEERING WHEN DRIVING STRAIGHT, THE WILL SEEM TO LACK RESPONSE AND THE CAR WILL DRIFT TO THE RIGHT OR THE LEFT ONLY TO HAVE CONTROL REGAINED VIA A NOTCHY LIGHT JOLT OF THE WHEEL. THIS HAS ALSO BEEN DESCRIBED BY 2018-2020 ACCORD OWNERS AS A NOTCH AND/OR FLAT SPOT IN THE STEERING WHEN ON SMOOTH STRAIGHT HIGHWAY ROADS. I CONSISTENTLY HAVE THIS OCCUR WHEN DRIVING FOR MORE THSN 5 OR TEN MINUTES ON ANY OPEN ROAD. DOES NOT SEEM TO NOTICEABLE IN LOCAL DRIVING. I DO NOTICE THIS WITHIN 20-30 MINUTES OF DRIVING. I BROUGHT THE VEHICLE TO A LOCAL HONDA DEALERSHIP (WALDORF HONDA) AND THEY DID A MINOR ADJUSTMENT TO THE BALANCE OF THE TIRES. THIS HAD NO EFFETC FOR THE PROBLEM AND I NOTICED IT HAPPENING AGAIN IMMEDIATELY UPON DRIVING ON AN PEN HIGHWAY AGAIN. I'VE IDENTIFIED AT LEAST 20 SUCH COMPLAINTS ON THE NHTSA WEB-SITE FROM 2018-2020 MODELS, I'M SURPRISED THAT NO SUCH BULLETIN OR RECALL IS DOCUMENTED TO REMEDY THIS ISSUE. THIS IS PRIMARILY A HIGHWAY ISSUE AT SPEEDS ABOVE 50MPH, BUT I EVEN FEEL THE NOTCHY STEERING ON SMOOTH SINGLE LANE COUNTRY ROADS THAT AT 40-50MPH. I FEEL THAT THIS IS A DEFINITE CAR SFAETY ISSUE WHICH NEEDS TO BE REMEDIED AS AT HIGHWAY SPEEDS THE CAR DRIFTS AND THE DRIVER FIGHTS TO KEEP IT STRAIGHT. ESPECIALLY CONCERNING WHEN DRIVING IN RAIN OR SLICK CONDITIONS. THIS IS A SAFETY ISSUE THAT HONDA NEEDS TO ADDRESS BEFORE SOMEONE IS HURT OR KILLED DUE TO HIGH-SPEED SWERVING TO MAINTAIN THE VEHICLE IN A STRAIGHT LINE ON THE ROAD. IN ALMOST FIFTY YEARS OF DRIVING I HAVE NEVER BEEN AFRAID TO DRIVE A CAR ON THE HIGHWAY. THAT IS HOW I FEEL ABOUT THE 2020 HONDA ACCORD NOW.
Additional Notes:
THERE APPEARS TO BE AN ISSUE WITH THE STEERING WHEN DRIVING STRAIGHT, THE WILL SEEM TO LACK RESPONSE AND THE CAR WILL DRIFT TO THE RIGHT OR THE LEFT ONLY TO HAVE CONTROL REGAINED VIA A NOTCHY LIGHT JOLT OF THE WHEEL. THIS HAS ALSO BEEN DESCRIBED BY 2018-2020 ACCORD OWNERS AS A NOTCH AND/OR FLAT SPOT IN THE STEERING WHEN ON SMOOTH STRAIGHT HIGHWAY ROADS. I CONSISTENTLY HAVE THIS OCCUR WHEN DRIVING FOR MORE THSN 5 OR TEN MINUTES ON ANY OPEN ROAD. DOES NOT SEEM TO NOTICEABLE IN LOCAL DRIVING. I DO NOTICE THIS WITHIN 20-30 MINUTES OF DRIVING. I BROUGHT THE VEHICLE TO A LOCAL HONDA DEALERSHIP (WALDORF HONDA) AND THEY DID A MINOR ADJUSTMENT TO THE BALANCE OF THE TIRES. THIS HAD NO EFFETC FOR THE PROBLEM AND I NOTICED IT HAPPENING AGAIN IMMEDIATELY UPON DRIVING ON AN PEN HIGHWAY AGAIN. I'VE IDENTIFIED AT LEAST 20 SUCH COMPLAINTS ON THE NHTSA WEB-SITE FROM 2018-2020 MODELS, I'M SURPRISED THAT NO SUCH BULLETIN OR RECALL IS DOCUMENTED TO REMEDY THIS ISSUE. THIS IS PRIMARILY A HIGHWAY ISSUE AT SPEEDS ABOVE 50MPH, BUT I EVEN FEEL THE NOTCHY STEERING ON SMOOTH SINGLE LANE COUNTRY ROADS THAT AT 40-50MPH. I FEEL THAT THIS IS A DEFINITE CAR SFAETY ISSUE WHICH NEEDS TO BE REMEDIED AS AT HIGHWAY SPEEDS THE CAR DRIFTS AND THE DRIVER FIGHTS TO KEEP IT STRAIGHT. ESPECIALLY CONCERNING WHEN DRIVING IN RAIN OR SLICK CONDITIONS. THIS IS A SAFETY ISSUE THAT HONDA NEEDS TO ADDRESS BEFORE SOMEONE IS HURT OR KILLED DUE TO HIGH-SPEED SWERVING TO MAINTAIN THE VEHICLE IN A STRAIGHT LINE ON THE ROAD. IN ALMOST FIFTY YEARS OF DRIVING I HAVE NEVER BEEN AFRAID TO DRIVE A CAR ON THE HIGHWAY. THAT IS HOW I FEEL ABOUT THE 2020 HONDA ACCORD NOW.
Mfg Campaign: 11397306
Recall Date: Feb 22, 2021
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