Complaints & Recalls
Consumer Complaints
64 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rear windshield on my 2023 Honda Civic suddenly shattered so heavily that I could not see through it. Absolutely nothing hit it to cause the shatter. Soon after, the whole windshield broke and glass went all over the backseat of my car. This is a known issue with Honda. Corporate said it should be covered as I still have the 3yr/36k miles warranty in effect. The dealer says it's not covered. I am now fighting this with corporate. Dealer says that regardless, it will take 2-3 WEEKS for them to get a new windshield, as they are so back ordered. I wonder why? Even Consumer Reports states that Honda is fully aware of the issue on many models.
Corrective Action:
The rear windshield on my 2023 Honda Civic suddenly shattered so heavily that I could not see through it. Absolutely nothing hit it to cause the shatter. Soon after, the whole windshield broke and glass went all over the backseat of my car. This is a known issue with Honda. Corporate said it should be covered as I still have the 3yr/36k miles warranty in effect. The dealer says it's not covered. I am now fighting this with corporate. Dealer says that regardless, it will take 2-3 WEEKS for them to get a new windshield, as they are so back ordered. I wonder why? Even Consumer Reports states that Honda is fully aware of the issue on many models.
Additional Notes:
The rear windshield on my 2023 Honda Civic suddenly shattered so heavily that I could not see through it. Absolutely nothing hit it to cause the shatter. Soon after, the whole windshield broke and glass went all over the backseat of my car. This is a known issue with Honda. Corporate said it should be covered as I still have the 3yr/36k miles warranty in effect. The dealer says it's not covered. I am now fighting this with corporate. Dealer says that regardless, it will take 2-3 WEEKS for them to get a new windshield, as they are so back ordered. I wonder why? Even Consumer Reports states that Honda is fully aware of the issue on many models.
Mfg Campaign: 11643925
Recall Date: Feb 20, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
I am writing to bring to your attention a safety recall on my vehicle. On several occasions, I have visited the Lancaster Honda Dealership, located at 43244 Drivers Way, Lancaster, CA 93534, to request an appointment for the necessary repair. However, I was informed that, as I am not a customer of their dealership—meaning I did not purchase my vehicle there and have not had it serviced recently—they are unable to assist me. I was told that they only receive two repair kits per week, and these are prioritized for their customers. The last Honda dealership where I had my vehicle serviced is located in Long Beach, CA, approximately 90 miles away. Since I now reside in Lancaster, CA, I believe it is unreasonable to expect me to travel that distance to address this safety recall. I kindly request that this matter be investigated further to ensure proper resolution.
Corrective Action:
I am writing to bring to your attention a safety recall on my vehicle. On several occasions, I have visited the Lancaster Honda Dealership, located at 43244 Drivers Way, Lancaster, CA 93534, to request an appointment for the necessary repair. However, I was informed that, as I am not a customer of their dealership—meaning I did not purchase my vehicle there and have not had it serviced recently—they are unable to assist me. I was told that they only receive two repair kits per week, and these are prioritized for their customers. The last Honda dealership where I had my vehicle serviced is located in Long Beach, CA, approximately 90 miles away. Since I now reside in Lancaster, CA, I believe it is unreasonable to expect me to travel that distance to address this safety recall. I kindly request that this matter be investigated further to ensure proper resolution.
Additional Notes:
I am writing to bring to your attention a safety recall on my vehicle. On several occasions, I have visited the Lancaster Honda Dealership, located at 43244 Drivers Way, Lancaster, CA 93534, to request an appointment for the necessary repair. However, I was informed that, as I am not a customer of their dealership—meaning I did not purchase my vehicle there and have not had it serviced recently—they are unable to assist me. I was told that they only receive two repair kits per week, and these are prioritized for their customers. The last Honda dealership where I had my vehicle serviced is located in Long Beach, CA, approximately 90 miles away. Since I now reside in Lancaster, CA, I believe it is unreasonable to expect me to travel that distance to address this safety recall. I kindly request that this matter be investigated further to ensure proper resolution.
Mfg Campaign: 11642389
Recall Date: Feb 12, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
While driving, the steering wheel becomes stiff and sometimes even sticks, making it hard to turn or keep the car in control, especially at freeway speeds. It’s a struggle to keep the car straight, and this problem can happen at any time, which makes it really dangerous.
Corrective Action:
While driving, the steering wheel becomes stiff and sometimes even sticks, making it hard to turn or keep the car in control, especially at freeway speeds. It’s a struggle to keep the car straight, and this problem can happen at any time, which makes it really dangerous.
Additional Notes:
While driving, the steering wheel becomes stiff and sometimes even sticks, making it hard to turn or keep the car in control, especially at freeway speeds. It’s a struggle to keep the car straight, and this problem can happen at any time, which makes it really dangerous.
Mfg Campaign: 11615857
Recall Date: Sep 22, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering sticks at any speed. Feels like the steering wheel gets stuck. When I put pressure to move the wheel I often put too much pressure causing me to turn the wheel too far.
Corrective Action:
Steering sticks at any speed. Feels like the steering wheel gets stuck. When I put pressure to move the wheel I often put too much pressure causing me to turn the wheel too far.
Additional Notes:
Steering sticks at any speed. Feels like the steering wheel gets stuck. When I put pressure to move the wheel I often put too much pressure causing me to turn the wheel too far.
Mfg Campaign: 11614315
Recall Date: Sep 12, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The steering wheel keeps sticking while driving. This is specially dangerous while in a turn because you have to force steering wheel out of the turn and quickly correct the vehicle’s reaction as it becomes unstuck. This is a HUGE safety issue and is scary to drive like this.
Corrective Action:
The steering wheel keeps sticking while driving. This is specially dangerous while in a turn because you have to force steering wheel out of the turn and quickly correct the vehicle’s reaction as it becomes unstuck. This is a HUGE safety issue and is scary to drive like this.
Additional Notes:
The steering wheel keeps sticking while driving. This is specially dangerous while in a turn because you have to force steering wheel out of the turn and quickly correct the vehicle’s reaction as it becomes unstuck. This is a HUGE safety issue and is scary to drive like this.
Mfg Campaign: 11587360
Recall Date: May 7, 2024
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The steering wheel keeps sticking while driving. This is specially dangerous while in a turn because you have to force steering wheel out of the turn and quickly correct the vehicle’s reaction as it becomes unstuck. This is a HUGE safety issue and is scary to drive like this.
Corrective Action:
The steering wheel keeps sticking while driving. This is specially dangerous while in a turn because you have to force steering wheel out of the turn and quickly correct the vehicle’s reaction as it becomes unstuck. This is a HUGE safety issue and is scary to drive like this.
Additional Notes:
The steering wheel keeps sticking while driving. This is specially dangerous while in a turn because you have to force steering wheel out of the turn and quickly correct the vehicle’s reaction as it becomes unstuck. This is a HUGE safety issue and is scary to drive like this.
Mfg Campaign: 11587360
Recall Date: May 7, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
At around 15K miles I started having an issue where my steering wheel would stick at an angle. Almost like it was stopped and shut off. As I would attempt to turn the wheel from left to right it would get semi stuck and you’d have to force it to break it free. This had happened numerous times and is an issue with the 11th gen si. The power steering rack and pinion were replaced under warranty after taking the car in multiple times and them claiming they never could replicate the issue. However, they replaced it with the same part so the issue will come back. During the time before replacement it got stuck and I had to pull hard to avoid hitting a car, barriers on freeway 99, flying off a cliff, and avoid driving off the road.
Corrective Action:
At around 15K miles I started having an issue where my steering wheel would stick at an angle. Almost like it was stopped and shut off. As I would attempt to turn the wheel from left to right it would get semi stuck and you’d have to force it to break it free. This had happened numerous times and is an issue with the 11th gen si. The power steering rack and pinion were replaced under warranty after taking the car in multiple times and them claiming they never could replicate the issue. However, they replaced it with the same part so the issue will come back. During the time before replacement it got stuck and I had to pull hard to avoid hitting a car, barriers on freeway 99, flying off a cliff, and avoid driving off the road.
Additional Notes:
At around 15K miles I started having an issue where my steering wheel would stick at an angle. Almost like it was stopped and shut off. As I would attempt to turn the wheel from left to right it would get semi stuck and you’d have to force it to break it free. This had happened numerous times and is an issue with the 11th gen si. The power steering rack and pinion were replaced under warranty after taking the car in multiple times and them claiming they never could replicate the issue. However, they replaced it with the same part so the issue will come back. During the time before replacement it got stuck and I had to pull hard to avoid hitting a car, barriers on freeway 99, flying off a cliff, and avoid driving off the road.
Mfg Campaign: 11585147
Recall Date: Apr 25, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
At around 15K miles I started having an issue where my steering wheel would stick at an angle. Almost like it was stopped and shut off. As I would attempt to turn the wheel from left to right it would get semi stuck and you’d have to force it to break it free. This had happened numerous times and is an issue with the 11th gen si. The power steering rack and pinion were replaced under warranty after taking the car in multiple times and them claiming they never could replicate the issue. However, they replaced it with the same part so the issue will come back. During the time before replacement it got stuck and I had to pull hard to avoid hitting a car, barriers on freeway 99, flying off a cliff, and avoid driving off the road.
Corrective Action:
At around 15K miles I started having an issue where my steering wheel would stick at an angle. Almost like it was stopped and shut off. As I would attempt to turn the wheel from left to right it would get semi stuck and you’d have to force it to break it free. This had happened numerous times and is an issue with the 11th gen si. The power steering rack and pinion were replaced under warranty after taking the car in multiple times and them claiming they never could replicate the issue. However, they replaced it with the same part so the issue will come back. During the time before replacement it got stuck and I had to pull hard to avoid hitting a car, barriers on freeway 99, flying off a cliff, and avoid driving off the road.
Additional Notes:
At around 15K miles I started having an issue where my steering wheel would stick at an angle. Almost like it was stopped and shut off. As I would attempt to turn the wheel from left to right it would get semi stuck and you’d have to force it to break it free. This had happened numerous times and is an issue with the 11th gen si. The power steering rack and pinion were replaced under warranty after taking the car in multiple times and them claiming they never could replicate the issue. However, they replaced it with the same part so the issue will come back. During the time before replacement it got stuck and I had to pull hard to avoid hitting a car, barriers on freeway 99, flying off a cliff, and avoid driving off the road.
Mfg Campaign: 11585147
Recall Date: Apr 25, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
after 5000 miles, my steering became sticky when driving at highway speeds. the problem persists at lower speeds once it begins
Corrective Action:
after 5000 miles, my steering became sticky when driving at highway speeds. the problem persists at lower speeds once it begins
Additional Notes:
after 5000 miles, my steering became sticky when driving at highway speeds. the problem persists at lower speeds once it begins
Mfg Campaign: 11577519
Recall Date: Mar 15, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Experiencing sticky steering . I feel a notch when turning left or right. The notch causes slight/minor resistance.
Corrective Action:
Experiencing sticky steering . I feel a notch when turning left or right. The notch causes slight/minor resistance.
Additional Notes:
Experiencing sticky steering . I feel a notch when turning left or right. The notch causes slight/minor resistance.
Mfg Campaign: 11576165
Recall Date: Mar 8, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering is sticky. Resists smooth subtle movement of the steering wheel while driving.
Corrective Action:
Steering is sticky. Resists smooth subtle movement of the steering wheel while driving.
Additional Notes:
Steering is sticky. Resists smooth subtle movement of the steering wheel while driving.
Mfg Campaign: 11575749
Recall Date: Mar 6, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
When driving on the highway and speeds exceeding 40-45 mph, the steering wheel becomes, "sticky". The steering wheel sticks to one direction and will not move unless you forcefully turn the wheel. It takes more effort to make minor adjustments to the steering wheel than a traditional car with a fully working steering wheel. Its as if someone poured super glue all over the insides on the steering components and you have to fight it just to turn the steering wheel any amount.
Corrective Action:
When driving on the highway and speeds exceeding 40-45 mph, the steering wheel becomes, "sticky". The steering wheel sticks to one direction and will not move unless you forcefully turn the wheel. It takes more effort to make minor adjustments to the steering wheel than a traditional car with a fully working steering wheel. Its as if someone poured super glue all over the insides on the steering components and you have to fight it just to turn the steering wheel any amount.
Additional Notes:
When driving on the highway and speeds exceeding 40-45 mph, the steering wheel becomes, "sticky". The steering wheel sticks to one direction and will not move unless you forcefully turn the wheel. It takes more effort to make minor adjustments to the steering wheel than a traditional car with a fully working steering wheel. Its as if someone poured super glue all over the insides on the steering components and you have to fight it just to turn the steering wheel any amount.
Mfg Campaign: 11574163
Recall Date: Feb 27, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Sticky steering at highway speeds. Minor steering adjustments at highway speeds get "stuck" for a second.
Corrective Action:
Sticky steering at highway speeds. Minor steering adjustments at highway speeds get "stuck" for a second.
Additional Notes:
Sticky steering at highway speeds. Minor steering adjustments at highway speeds get "stuck" for a second.
Mfg Campaign: 11573533
Recall Date: Feb 23, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering gets unusually stiff driving in a straight line at highway speeds. minor adjustments are hard to make and is difficult to steer the vehicle correctly when the "stiff steering" happens. very dangerous when it happens. I think it must be a faulty electronic power steering issue.
Corrective Action:
Steering gets unusually stiff driving in a straight line at highway speeds. minor adjustments are hard to make and is difficult to steer the vehicle correctly when the "stiff steering" happens. very dangerous when it happens. I think it must be a faulty electronic power steering issue.
Additional Notes:
Steering gets unusually stiff driving in a straight line at highway speeds. minor adjustments are hard to make and is difficult to steer the vehicle correctly when the "stiff steering" happens. very dangerous when it happens. I think it must be a faulty electronic power steering issue.
Mfg Campaign: 11572959
Recall Date: Feb 20, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
STICKY FEELING IN STEERING WHEEL WHILE TURNING AT MODERATE SPEEDS, EXTRA EFFORT REQUIRED TO PULL STEERING WHEEL BACK TO CENTER. NO ERRORS OR WARNING LIGHTS. NOTICEABLY WORSE FEELING IN STEERING DURING LONG TRIPS, COLD TEMPS. SOME NOISE CAN BE HEARD WHEN TURNING WHEEL LOCK TO LOCK WHILE STATIONARY.
Corrective Action:
STICKY FEELING IN STEERING WHEEL WHILE TURNING AT MODERATE SPEEDS, EXTRA EFFORT REQUIRED TO PULL STEERING WHEEL BACK TO CENTER. NO ERRORS OR WARNING LIGHTS. NOTICEABLY WORSE FEELING IN STEERING DURING LONG TRIPS, COLD TEMPS. SOME NOISE CAN BE HEARD WHEN TURNING WHEEL LOCK TO LOCK WHILE STATIONARY.
Additional Notes:
STICKY FEELING IN STEERING WHEEL WHILE TURNING AT MODERATE SPEEDS, EXTRA EFFORT REQUIRED TO PULL STEERING WHEEL BACK TO CENTER. NO ERRORS OR WARNING LIGHTS. NOTICEABLY WORSE FEELING IN STEERING DURING LONG TRIPS, COLD TEMPS. SOME NOISE CAN BE HEARD WHEN TURNING WHEEL LOCK TO LOCK WHILE STATIONARY.
Mfg Campaign: 11570295
Recall Date: Feb 6, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The problem occured on November 2023 last year. The steering has a sticky and notchy feeling, specially when changing lanes and when turning, the steering wheel gets stuck during a turn and you have to force it back to center. And that could put me and the others around me in serious danger, very huge risk to a car crash. I got it checked at the dealership last year, December 2023 and they confirmed the problem, but the part needed is currently on backorder and they dont have an ETA for it.
Corrective Action:
The problem occured on November 2023 last year. The steering has a sticky and notchy feeling, specially when changing lanes and when turning, the steering wheel gets stuck during a turn and you have to force it back to center. And that could put me and the others around me in serious danger, very huge risk to a car crash. I got it checked at the dealership last year, December 2023 and they confirmed the problem, but the part needed is currently on backorder and they dont have an ETA for it.
Additional Notes:
The problem occured on November 2023 last year. The steering has a sticky and notchy feeling, specially when changing lanes and when turning, the steering wheel gets stuck during a turn and you have to force it back to center. And that could put me and the others around me in serious danger, very huge risk to a car crash. I got it checked at the dealership last year, December 2023 and they confirmed the problem, but the part needed is currently on backorder and they dont have an ETA for it.
Mfg Campaign: 11568414
Recall Date: Jan 29, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
As I drive my Honda at regular city highway speeds of 60-65, the steering seems to veer off by itself. For example, if I am driving, the car will begin going left and I have to bring the steering wheel back to the middle to remain going straight. Same thing for veering to the right. I take extreme care of my car and this issue has recently started. I am about to hit 10,000 miles. It seems as if the steering is “sticky”. It is scary because it feels like the car is all over the road at times of highway driving.
Corrective Action:
As I drive my Honda at regular city highway speeds of 60-65, the steering seems to veer off by itself. For example, if I am driving, the car will begin going left and I have to bring the steering wheel back to the middle to remain going straight. Same thing for veering to the right. I take extreme care of my car and this issue has recently started. I am about to hit 10,000 miles. It seems as if the steering is “sticky”. It is scary because it feels like the car is all over the road at times of highway driving.
Additional Notes:
As I drive my Honda at regular city highway speeds of 60-65, the steering seems to veer off by itself. For example, if I am driving, the car will begin going left and I have to bring the steering wheel back to the middle to remain going straight. Same thing for veering to the right. I take extreme care of my car and this issue has recently started. I am about to hit 10,000 miles. It seems as if the steering is “sticky”. It is scary because it feels like the car is all over the road at times of highway driving.
Mfg Campaign: 11566628
Recall Date: Jan 20, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
When driving in a straight line or in turns where the steering wheel stays in the same fixed position for more than several seconds, the steering wheel sticks. It occurs when no corrections to steering are made for a while. It’s a light stick, but it’s very noticeable. When it happens, more than a normal/reasonable amount of pressure is needed to unstick the steering wheel when trying to change lanes or stay in lane. This has led to making over corrections. This problem seems to happen at various speeds, but I’ve found it most noticeable between 35-70 MPH. I believe this is a problem with the electric power steering system. The safety of other motorists and myself are put at risk because this problem occurs at a high rate of speed and leads to over-corrected steering. I am taking the car in for service on 01/25/2024 to see if they can replicate the issue. It has not been inspected yet. No warning lights or messages have appeared.
Corrective Action:
When driving in a straight line or in turns where the steering wheel stays in the same fixed position for more than several seconds, the steering wheel sticks. It occurs when no corrections to steering are made for a while. It’s a light stick, but it’s very noticeable. When it happens, more than a normal/reasonable amount of pressure is needed to unstick the steering wheel when trying to change lanes or stay in lane. This has led to making over corrections. This problem seems to happen at various speeds, but I’ve found it most noticeable between 35-70 MPH. I believe this is a problem with the electric power steering system. The safety of other motorists and myself are put at risk because this problem occurs at a high rate of speed and leads to over-corrected steering. I am taking the car in for service on 01/25/2024 to see if they can replicate the issue. It has not been inspected yet. No warning lights or messages have appeared.
Additional Notes:
When driving in a straight line or in turns where the steering wheel stays in the same fixed position for more than several seconds, the steering wheel sticks. It occurs when no corrections to steering are made for a while. It’s a light stick, but it’s very noticeable. When it happens, more than a normal/reasonable amount of pressure is needed to unstick the steering wheel when trying to change lanes or stay in lane. This has led to making over corrections. This problem seems to happen at various speeds, but I’ve found it most noticeable between 35-70 MPH. I believe this is a problem with the electric power steering system. The safety of other motorists and myself are put at risk because this problem occurs at a high rate of speed and leads to over-corrected steering. I am taking the car in for service on 01/25/2024 to see if they can replicate the issue. It has not been inspected yet. No warning lights or messages have appeared.
Mfg Campaign: 11566736
Recall Date: Jan 20, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
- Faulty steering rack. - Car feels uncontrollable at speeds anywhere above 20mph. The steering wheel sticks when turning and has to be forced to make adjustments or to bring the wheel back to center. Therefore un allowing me to make proper steering adjustments making the car feel jerky. -The problem has not been able to be reproduced by dealer. - It has been inspected by a dealer ship 2 times. - No warning lights.
Corrective Action:
- Faulty steering rack. - Car feels uncontrollable at speeds anywhere above 20mph. The steering wheel sticks when turning and has to be forced to make adjustments or to bring the wheel back to center. Therefore un allowing me to make proper steering adjustments making the car feel jerky. -The problem has not been able to be reproduced by dealer. - It has been inspected by a dealer ship 2 times. - No warning lights.
Additional Notes:
- Faulty steering rack. - Car feels uncontrollable at speeds anywhere above 20mph. The steering wheel sticks when turning and has to be forced to make adjustments or to bring the wheel back to center. Therefore un allowing me to make proper steering adjustments making the car feel jerky. -The problem has not been able to be reproduced by dealer. - It has been inspected by a dealer ship 2 times. - No warning lights.
Mfg Campaign: 11565385
Recall Date: Jan 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
WHEELS
Potential Consequences:
After driving for 20-30 min, when I noticed the steering wheel is hard to adjust I am assume it is about all other complaint refer to "sticky steering" issue I see there are recall on the other Civic trim but not the SI trim, I believe the SI also have the same issue.
Corrective Action:
After driving for 20-30 min, when I noticed the steering wheel is hard to adjust I am assume it is about all other complaint refer to "sticky steering" issue I see there are recall on the other Civic trim but not the SI trim, I believe the SI also have the same issue.
Additional Notes:
After driving for 20-30 min, when I noticed the steering wheel is hard to adjust I am assume it is about all other complaint refer to "sticky steering" issue I see there are recall on the other Civic trim but not the SI trim, I believe the SI also have the same issue.
Mfg Campaign: 11565073
Recall Date: Jan 12, 2024
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