Complaints & Recalls
Consumer Complaints
64 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
After driving for about 20-30min, the steering were sticky and hard to adjust giving resistant, I see there is a recall on other Honda Civic Trim but not on the SI, I believe the SI Trim had the same issue.
Corrective Action:
After driving for about 20-30min, the steering were sticky and hard to adjust giving resistant, I see there is a recall on other Honda Civic Trim but not on the SI, I believe the SI Trim had the same issue.
Additional Notes:
After driving for about 20-30min, the steering were sticky and hard to adjust giving resistant, I see there is a recall on other Honda Civic Trim but not on the SI, I believe the SI Trim had the same issue.
Mfg Campaign: 11565079
Recall Date: Jan 12, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The power steering sometimes randomly fails and locks the wheel in position. It is similar to when the vehicle is stopped at a complete stop with the auto start/stop on and the car shuts off. It takes a significant amount of force to get the wheel to move. This is incredible dangerous on the freeway to have to attempt to fight the wheel to ensure you don’t hit the vehicle next to you.
Corrective Action:
The power steering sometimes randomly fails and locks the wheel in position. It is similar to when the vehicle is stopped at a complete stop with the auto start/stop on and the car shuts off. It takes a significant amount of force to get the wheel to move. This is incredible dangerous on the freeway to have to attempt to fight the wheel to ensure you don’t hit the vehicle next to you.
Additional Notes:
The power steering sometimes randomly fails and locks the wheel in position. It is similar to when the vehicle is stopped at a complete stop with the auto start/stop on and the car shuts off. It takes a significant amount of force to get the wheel to move. This is incredible dangerous on the freeway to have to attempt to fight the wheel to ensure you don’t hit the vehicle next to you.
Mfg Campaign: 11565098
Recall Date: Jan 12, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
When driving down the road at speeds above 40mph, the steering wheel “sticks” when attempting to make adjustments and when force is applied it jerks the steering wheel (and car) when it unsticks. Has happened multiple times but dealership was unable to replicate this. This has been happening intermittently since the odometer read approximately 2,500 miles. Car currently has 6,200 miles on it.
Corrective Action:
When driving down the road at speeds above 40mph, the steering wheel “sticks” when attempting to make adjustments and when force is applied it jerks the steering wheel (and car) when it unsticks. Has happened multiple times but dealership was unable to replicate this. This has been happening intermittently since the odometer read approximately 2,500 miles. Car currently has 6,200 miles on it.
Additional Notes:
When driving down the road at speeds above 40mph, the steering wheel “sticks” when attempting to make adjustments and when force is applied it jerks the steering wheel (and car) when it unsticks. Has happened multiple times but dealership was unable to replicate this. This has been happening intermittently since the odometer read approximately 2,500 miles. Car currently has 6,200 miles on it.
Mfg Campaign: 11565137
Recall Date: Jan 12, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Incident occurs on most highway drives when lane assist is activated and then deactivated. Steering tends to “stick” and not allow smooth motion. Can also be felt at a complete stop from occasion.
Corrective Action:
Incident occurs on most highway drives when lane assist is activated and then deactivated. Steering tends to “stick” and not allow smooth motion. Can also be felt at a complete stop from occasion.
Additional Notes:
Incident occurs on most highway drives when lane assist is activated and then deactivated. Steering tends to “stick” and not allow smooth motion. Can also be felt at a complete stop from occasion.
Mfg Campaign: 11562919
Recall Date: Jan 1, 2024
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Incident occurs on most highway drives when lane assist is activated and then deactivated. Steering tends to “stick” and not allow smooth motion. Can also be felt at a complete stop from occasion.
Corrective Action:
Incident occurs on most highway drives when lane assist is activated and then deactivated. Steering tends to “stick” and not allow smooth motion. Can also be felt at a complete stop from occasion.
Additional Notes:
Incident occurs on most highway drives when lane assist is activated and then deactivated. Steering tends to “stick” and not allow smooth motion. Can also be felt at a complete stop from occasion.
Mfg Campaign: 11562919
Recall Date: Jan 1, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The steering on the Honda Civic has issues after driving for 5K miles. The steering currently has a sticky/locking feeling when driving highway speeds (55+ mph) which feels unsafe to drive at high speed. The vehicle is currently at the local Honda dealership and was assessed that the Electronic Power Steering (EPS) gearbox requires replacement. There is currently a backorder on the EPS gearbox with an unknown ETA. My vehicle has currently been sitting at the local Honda dealership for over 5 weeks (since Nov 25, 2023).
Corrective Action:
The steering on the Honda Civic has issues after driving for 5K miles. The steering currently has a sticky/locking feeling when driving highway speeds (55+ mph) which feels unsafe to drive at high speed. The vehicle is currently at the local Honda dealership and was assessed that the Electronic Power Steering (EPS) gearbox requires replacement. There is currently a backorder on the EPS gearbox with an unknown ETA. My vehicle has currently been sitting at the local Honda dealership for over 5 weeks (since Nov 25, 2023).
Additional Notes:
The steering on the Honda Civic has issues after driving for 5K miles. The steering currently has a sticky/locking feeling when driving highway speeds (55+ mph) which feels unsafe to drive at high speed. The vehicle is currently at the local Honda dealership and was assessed that the Electronic Power Steering (EPS) gearbox requires replacement. There is currently a backorder on the EPS gearbox with an unknown ETA. My vehicle has currently been sitting at the local Honda dealership for over 5 weeks (since Nov 25, 2023).
Mfg Campaign: 11562868
Recall Date: Dec 31, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering wheel at speeds 40+ sticks. Makes it hard to make small movements and causes very abrupt changes and over corrections. Taking a tight turn it stuck and I almost hit a guard rail. I will be taking it in to the dealer in a few days.
Corrective Action:
Steering wheel at speeds 40+ sticks. Makes it hard to make small movements and causes very abrupt changes and over corrections. Taking a tight turn it stuck and I almost hit a guard rail. I will be taking it in to the dealer in a few days.
Additional Notes:
Steering wheel at speeds 40+ sticks. Makes it hard to make small movements and causes very abrupt changes and over corrections. Taking a tight turn it stuck and I almost hit a guard rail. I will be taking it in to the dealer in a few days.
Mfg Campaign: 11562512
Recall Date: Dec 29, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
My civic Si is experiencing “sticky” steering while driving above 40 mph. Small adjustments in steering cannot be made. I need to jerk the steering wheel for it to adjust sometimes. Cannot make smooth adjustments when highway bends. There are no warning messages. This however is a well know issue happening on all 11th generation Honda civics. This is a safety issue because if you need to make minor adjustments in steering as the road bends, sometimes you have to jerk the steering wheel and it will over steer.
Corrective Action:
My civic Si is experiencing “sticky” steering while driving above 40 mph. Small adjustments in steering cannot be made. I need to jerk the steering wheel for it to adjust sometimes. Cannot make smooth adjustments when highway bends. There are no warning messages. This however is a well know issue happening on all 11th generation Honda civics. This is a safety issue because if you need to make minor adjustments in steering as the road bends, sometimes you have to jerk the steering wheel and it will over steer.
Additional Notes:
My civic Si is experiencing “sticky” steering while driving above 40 mph. Small adjustments in steering cannot be made. I need to jerk the steering wheel for it to adjust sometimes. Cannot make smooth adjustments when highway bends. There are no warning messages. This however is a well know issue happening on all 11th generation Honda civics. This is a safety issue because if you need to make minor adjustments in steering as the road bends, sometimes you have to jerk the steering wheel and it will over steer.
Mfg Campaign: 11561417
Recall Date: Dec 22, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
During drives recently, I have noticed that the steering wheel likes to "stick". What happens is that I will be driving in any conditions at any time and when the car starts drifting out of its lane and I go to correct myself, I notice that the steering wheel likes to have a tendency to be very hard to move for a quick moment then return to normal. This usually happens frequently during the drives where it is affected by this issue but some drives aren't affected by this issue at all. Even during a turn on a curvy road it was "sticking", and I decided to let go of the wheel to test it, and during the turn the wheel stuck in position during the turn for at least 10 seconds until it returned to normal. I feel that the steering wheel could get worse through wear and get stuck into position at any moment and not let me use it again without force which could endanger other drivers. No one at this time has inspected the vehicle but I have been thinking of bringing it to the dealer.
Corrective Action:
During drives recently, I have noticed that the steering wheel likes to "stick". What happens is that I will be driving in any conditions at any time and when the car starts drifting out of its lane and I go to correct myself, I notice that the steering wheel likes to have a tendency to be very hard to move for a quick moment then return to normal. This usually happens frequently during the drives where it is affected by this issue but some drives aren't affected by this issue at all. Even during a turn on a curvy road it was "sticking", and I decided to let go of the wheel to test it, and during the turn the wheel stuck in position during the turn for at least 10 seconds until it returned to normal. I feel that the steering wheel could get worse through wear and get stuck into position at any moment and not let me use it again without force which could endanger other drivers. No one at this time has inspected the vehicle but I have been thinking of bringing it to the dealer.
Additional Notes:
During drives recently, I have noticed that the steering wheel likes to "stick". What happens is that I will be driving in any conditions at any time and when the car starts drifting out of its lane and I go to correct myself, I notice that the steering wheel likes to have a tendency to be very hard to move for a quick moment then return to normal. This usually happens frequently during the drives where it is affected by this issue but some drives aren't affected by this issue at all. Even during a turn on a curvy road it was "sticking", and I decided to let go of the wheel to test it, and during the turn the wheel stuck in position during the turn for at least 10 seconds until it returned to normal. I feel that the steering wheel could get worse through wear and get stuck into position at any moment and not let me use it again without force which could endanger other drivers. No one at this time has inspected the vehicle but I have been thinking of bringing it to the dealer.
Mfg Campaign: 11560749
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Dead center steering feels as if it sticks and extra force is needed when coming to a light bend on the road or just trying to stay center in a lane.
Corrective Action:
Dead center steering feels as if it sticks and extra force is needed when coming to a light bend on the road or just trying to stay center in a lane.
Additional Notes:
Dead center steering feels as if it sticks and extra force is needed when coming to a light bend on the road or just trying to stay center in a lane.
Mfg Campaign: 11559374
Recall Date: Dec 10, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Most noticable at hiway speeds, steering sticks straight ahead and a few degrees right and left from straight ahead making it annoying to stay in lane without constant correction
Corrective Action:
Most noticable at hiway speeds, steering sticks straight ahead and a few degrees right and left from straight ahead making it annoying to stay in lane without constant correction
Additional Notes:
Most noticable at hiway speeds, steering sticks straight ahead and a few degrees right and left from straight ahead making it annoying to stay in lane without constant correction
Mfg Campaign: 11559272
Recall Date: Dec 9, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2023 Honda Civic. The contact stated that while driving approximately 65 MPH, the power steering failed, and the steering wheel was difficult to turn in either direction. Additionally, while turning the steering wheel, the steering over corrected making it difficult to control the vehicle. The vehicle was taken to the local dealer who diagnosed that the steering box was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 6,500.
Corrective Action:
The contact owns a 2023 Honda Civic. The contact stated that while driving approximately 65 MPH, the power steering failed, and the steering wheel was difficult to turn in either direction. Additionally, while turning the steering wheel, the steering over corrected making it difficult to control the vehicle. The vehicle was taken to the local dealer who diagnosed that the steering box was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 6,500.
Additional Notes:
The contact owns a 2023 Honda Civic. The contact stated that while driving approximately 65 MPH, the power steering failed, and the steering wheel was difficult to turn in either direction. Additionally, while turning the steering wheel, the steering over corrected making it difficult to control the vehicle. The vehicle was taken to the local dealer who diagnosed that the steering box was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 6,500.
Mfg Campaign: 11559176
Recall Date: Dec 8, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
"Steering wheel gets sticky above 40 mph. It hard to move the wheel on short notice. It also feels like a resistance on the steering." Staring at 40ish MPH, steering becomes sticky and slight corrections become difficult, at higher cruising speeds of 65+ this issue gets worse. Staying in lane can be difficult especially on lanes going from straight to curved. Sticky steering also fights lane assist which causes wheel to overcompensate automatically. Lane departure lost track of center and wouldn't let the driver steer easily. After fighting for control against the system
Corrective Action:
"Steering wheel gets sticky above 40 mph. It hard to move the wheel on short notice. It also feels like a resistance on the steering." Staring at 40ish MPH, steering becomes sticky and slight corrections become difficult, at higher cruising speeds of 65+ this issue gets worse. Staying in lane can be difficult especially on lanes going from straight to curved. Sticky steering also fights lane assist which causes wheel to overcompensate automatically. Lane departure lost track of center and wouldn't let the driver steer easily. After fighting for control against the system
Additional Notes:
"Steering wheel gets sticky above 40 mph. It hard to move the wheel on short notice. It also feels like a resistance on the steering." Staring at 40ish MPH, steering becomes sticky and slight corrections become difficult, at higher cruising speeds of 65+ this issue gets worse. Staying in lane can be difficult especially on lanes going from straight to curved. Sticky steering also fights lane assist which causes wheel to overcompensate automatically. Lane departure lost track of center and wouldn't let the driver steer easily. After fighting for control against the system
Mfg Campaign: 11559047
Recall Date: Dec 7, 2023
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
"Steering wheel gets sticky above 40 mph. It hard to move the wheel on short notice. It also feels like a resistance on the steering." Staring at 40ish MPH, steering becomes sticky and slight corrections become difficult, at higher cruising speeds of 65+ this issue gets worse. Staying in lane can be difficult especially on lanes going from straight to curved. Sticky steering also fights lane assist which causes wheel to overcompensate automatically. Lane departure lost track of center and wouldn't let the driver steer easily. After fighting for control against the system
Corrective Action:
"Steering wheel gets sticky above 40 mph. It hard to move the wheel on short notice. It also feels like a resistance on the steering." Staring at 40ish MPH, steering becomes sticky and slight corrections become difficult, at higher cruising speeds of 65+ this issue gets worse. Staying in lane can be difficult especially on lanes going from straight to curved. Sticky steering also fights lane assist which causes wheel to overcompensate automatically. Lane departure lost track of center and wouldn't let the driver steer easily. After fighting for control against the system
Additional Notes:
"Steering wheel gets sticky above 40 mph. It hard to move the wheel on short notice. It also feels like a resistance on the steering." Staring at 40ish MPH, steering becomes sticky and slight corrections become difficult, at higher cruising speeds of 65+ this issue gets worse. Staying in lane can be difficult especially on lanes going from straight to curved. Sticky steering also fights lane assist which causes wheel to overcompensate automatically. Lane departure lost track of center and wouldn't let the driver steer easily. After fighting for control against the system
Mfg Campaign: 11559047
Recall Date: Dec 7, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Investigation: EA23003 Momentary increase in steering effort or "sticky steering".
Corrective Action:
Investigation: EA23003 Momentary increase in steering effort or "sticky steering".
Additional Notes:
Investigation: EA23003 Momentary increase in steering effort or "sticky steering".
Mfg Campaign: 11558505
Recall Date: Dec 5, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The steering is malfunctioning by getting stuck while driving. If the steering it straight the car refuses to turn without significant force causing a jerking. There seems to be a steering rack problem.
Corrective Action:
The steering is malfunctioning by getting stuck while driving. If the steering it straight the car refuses to turn without significant force causing a jerking. There seems to be a steering rack problem.
Additional Notes:
The steering is malfunctioning by getting stuck while driving. If the steering it straight the car refuses to turn without significant force causing a jerking. There seems to be a steering rack problem.
Mfg Campaign: 11558103
Recall Date: Dec 2, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
While driving I will experience extra resistance/sticking in the steering wheel. It's most noticeable on the interstate but I can experience it at any time. I have an appointment with the dealership tomorrow to look. I know there is an active recall for certain trim levels of my year/make/model for this exact issue, but my vehicle is not under the recall. This issue affects more vehicles and the recall needs to be expanded!
Corrective Action:
While driving I will experience extra resistance/sticking in the steering wheel. It's most noticeable on the interstate but I can experience it at any time. I have an appointment with the dealership tomorrow to look. I know there is an active recall for certain trim levels of my year/make/model for this exact issue, but my vehicle is not under the recall. This issue affects more vehicles and the recall needs to be expanded!
Additional Notes:
While driving I will experience extra resistance/sticking in the steering wheel. It's most noticeable on the interstate but I can experience it at any time. I have an appointment with the dealership tomorrow to look. I know there is an active recall for certain trim levels of my year/make/model for this exact issue, but my vehicle is not under the recall. This issue affects more vehicles and the recall needs to be expanded!
Mfg Campaign: 11557634
Recall Date: Nov 30, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering will stick and turning wheel will cause overcorrection.
Corrective Action:
Steering will stick and turning wheel will cause overcorrection.
Additional Notes:
Steering will stick and turning wheel will cause overcorrection.
Mfg Campaign: 11557351
Recall Date: Nov 28, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering wheel sticks on the left side especially bad on winding roads but does on straight always as well. You have to constantly move the steering wheel to the right & can physically feel the tug when as it unsticks. You feel it get stuck initially as well & it doesn’t let loose until you steer right. If you don’t then you can’t follow the left wind safely. On winding roads the car moves right of course but with lanes close it creates a very dangerous situation for the driver & other drivers. Who knows if it will not unstick sometime in the future. The car is at 15,000 miles & the issue has been going for about 500-750 miles. No warning lamps. Dealer not notified or inspected yet but will be soon.
Corrective Action:
Steering wheel sticks on the left side especially bad on winding roads but does on straight always as well. You have to constantly move the steering wheel to the right & can physically feel the tug when as it unsticks. You feel it get stuck initially as well & it doesn’t let loose until you steer right. If you don’t then you can’t follow the left wind safely. On winding roads the car moves right of course but with lanes close it creates a very dangerous situation for the driver & other drivers. Who knows if it will not unstick sometime in the future. The car is at 15,000 miles & the issue has been going for about 500-750 miles. No warning lamps. Dealer not notified or inspected yet but will be soon.
Additional Notes:
Steering wheel sticks on the left side especially bad on winding roads but does on straight always as well. You have to constantly move the steering wheel to the right & can physically feel the tug when as it unsticks. You feel it get stuck initially as well & it doesn’t let loose until you steer right. If you don’t then you can’t follow the left wind safely. On winding roads the car moves right of course but with lanes close it creates a very dangerous situation for the driver & other drivers. Who knows if it will not unstick sometime in the future. The car is at 15,000 miles & the issue has been going for about 500-750 miles. No warning lamps. Dealer not notified or inspected yet but will be soon.
Mfg Campaign: 11556662
Recall Date: Nov 24, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The steering wheel when above 55 MPH feels sticky. It gets stuck in one position, so as a result you have to exert more pressure to move it, which results in over correction. This keeps on happening throughout the journey, and because you keep on correcting the wheel it feels as the the car is wavering in the lane. I've read online that there are a lot of owners complaining about this issue, some have even crashed. So, I am reporting this out of concern for everyone's safety. PS. Lane keep assist is turned off, but this problem still persists.
Corrective Action:
The steering wheel when above 55 MPH feels sticky. It gets stuck in one position, so as a result you have to exert more pressure to move it, which results in over correction. This keeps on happening throughout the journey, and because you keep on correcting the wheel it feels as the the car is wavering in the lane. I've read online that there are a lot of owners complaining about this issue, some have even crashed. So, I am reporting this out of concern for everyone's safety. PS. Lane keep assist is turned off, but this problem still persists.
Additional Notes:
The steering wheel when above 55 MPH feels sticky. It gets stuck in one position, so as a result you have to exert more pressure to move it, which results in over correction. This keeps on happening throughout the journey, and because you keep on correcting the wheel it feels as the the car is wavering in the lane. I've read online that there are a lot of owners complaining about this issue, some have even crashed. So, I am reporting this out of concern for everyone's safety. PS. Lane keep assist is turned off, but this problem still persists.
Mfg Campaign: 11556547
Recall Date: Nov 23, 2023
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