Complaints & Recalls
Official Safety Recalls - Important!
37 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Civic two door and four door 1.5L turbo and 2.0L vehicles. The electric parking brake (EPB) may not engage if it is applied immediately after turning the ignition off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KC6
Recall Date: Oct 11, 2016
Honda (american Honda Motor Co.)
Safety Issue:
American Honda Motor Co. (Honda) is recalling certain model year 2016 Civic 2-Door vehicles manufactured February 23, 2016, through May 20, 2016. The affected vehicles may have a damaged LED side marker light circuit board inside the taillight assembly, making the marker light inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KB8
Recall Date: Jul 11, 2016
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Civic vehicles manufactured September 22, 2015, to February 3, 2016 and equipped with 2.0L engines. The affected vehicles have engines with piston assemblies that may have been manufactured without a piston wrist pin circlip or with an incorrectly installed piston wrist pin circlip.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JX9
Recall Date: Feb 9, 2016
Consumer Complaints
1.2K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Honda Civic. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated that while the vehicle was parked, the contact noticed a strong fuel odor around the exterior of the vehicle. In addition, the contact noticed a strong fuel odor on the interior of the vehicle. The vehicle was taken to the dealer where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump assembly and filter needed to be replaced. The vehicle was repaired. The contact was unclear if the failure was due to a fuel leak. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 82,379.
Corrective Action:
The contact owns a 2016 Honda Civic. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated that while the vehicle was parked, the contact noticed a strong fuel odor around the exterior of the vehicle. In addition, the contact noticed a strong fuel odor on the interior of the vehicle. The vehicle was taken to the dealer where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump assembly and filter needed to be replaced. The vehicle was repaired. The contact was unclear if the failure was due to a fuel leak. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 82,379.
Additional Notes:
The contact owns a 2016 Honda Civic. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated that while the vehicle was parked, the contact noticed a strong fuel odor around the exterior of the vehicle. In addition, the contact noticed a strong fuel odor on the interior of the vehicle. The vehicle was taken to the dealer where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump assembly and filter needed to be replaced. The vehicle was repaired. The contact was unclear if the failure was due to a fuel leak. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 82,379.
Mfg Campaign: 11648194
Recall Date: Mar 13, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
At the start of the summer in 2023, I noticed that my AC was only blowing hot air (during >110 degF Phoenix summer). I took it to a Brakes Plus on 4/7/2023 and had an evac and recharge service performed along with a leak test. The test detected a leak from the condenser, and I had the Brakes Plus shop replace that part. At the start of the summer of 2024 I was back at Brakes Plus with the same issue, my AC had gradually reverted to blowing only hot air. At that time, I did another evac and recharge service along with a leak test that was not able to detect any issues. Most recently, on 2/28/2025, I took my car to Brakes Plus again due to the same issue with my car AC only blowing hot air. This time, the technicians performed a leak test and saw signs of a leak near the compressor shaft in the form of dye found splattered around that area. So, that prompted us to find the warranty extension for the AC compressor shaft seal. So, I figured this time I would stop and take it to the Bell Honda Service Center to confirm that finding. I then set up an appointment with the Bell Honda Service Center in Phoenix on 3/1/2025. I was told that the only way to check for any leaks in my system would of course be to do an evac and recharge of the system and add some of the dye needed to detect any leak. That cost me ~$320. The diagnosis from the Bell Honda Service Center did NOT find any signs of leakage near the compressor shaft seal and I was not allowed the same courtesy of showing me that in person (or even via a picture) as I had been offered at Brakes Plus. Instead, the diagnosis suggested that my new issue was excessive build up of freon in the evaporator, resulting in a leak, which I was also not visually demonstrated. I asked if there was any warranty eligibility for the evaporator and was able to confirm at the dealership that there was no warranty extension or recall for the evaporator at the moment. However, I did hear of numerous reports of similar evaporator issues.
Corrective Action:
At the start of the summer in 2023, I noticed that my AC was only blowing hot air (during >110 degF Phoenix summer). I took it to a Brakes Plus on 4/7/2023 and had an evac and recharge service performed along with a leak test. The test detected a leak from the condenser, and I had the Brakes Plus shop replace that part. At the start of the summer of 2024 I was back at Brakes Plus with the same issue, my AC had gradually reverted to blowing only hot air. At that time, I did another evac and recharge service along with a leak test that was not able to detect any issues. Most recently, on 2/28/2025, I took my car to Brakes Plus again due to the same issue with my car AC only blowing hot air. This time, the technicians performed a leak test and saw signs of a leak near the compressor shaft in the form of dye found splattered around that area. So, that prompted us to find the warranty extension for the AC compressor shaft seal. So, I figured this time I would stop and take it to the Bell Honda Service Center to confirm that finding. I then set up an appointment with the Bell Honda Service Center in Phoenix on 3/1/2025. I was told that the only way to check for any leaks in my system would of course be to do an evac and recharge of the system and add some of the dye needed to detect any leak. That cost me ~$320. The diagnosis from the Bell Honda Service Center did NOT find any signs of leakage near the compressor shaft seal and I was not allowed the same courtesy of showing me that in person (or even via a picture) as I had been offered at Brakes Plus. Instead, the diagnosis suggested that my new issue was excessive build up of freon in the evaporator, resulting in a leak, which I was also not visually demonstrated. I asked if there was any warranty eligibility for the evaporator and was able to confirm at the dealership that there was no warranty extension or recall for the evaporator at the moment. However, I did hear of numerous reports of similar evaporator issues.
Additional Notes:
At the start of the summer in 2023, I noticed that my AC was only blowing hot air (during >110 degF Phoenix summer). I took it to a Brakes Plus on 4/7/2023 and had an evac and recharge service performed along with a leak test. The test detected a leak from the condenser, and I had the Brakes Plus shop replace that part. At the start of the summer of 2024 I was back at Brakes Plus with the same issue, my AC had gradually reverted to blowing only hot air. At that time, I did another evac and recharge service along with a leak test that was not able to detect any issues. Most recently, on 2/28/2025, I took my car to Brakes Plus again due to the same issue with my car AC only blowing hot air. This time, the technicians performed a leak test and saw signs of a leak near the compressor shaft in the form of dye found splattered around that area. So, that prompted us to find the warranty extension for the AC compressor shaft seal. So, I figured this time I would stop and take it to the Bell Honda Service Center to confirm that finding. I then set up an appointment with the Bell Honda Service Center in Phoenix on 3/1/2025. I was told that the only way to check for any leaks in my system would of course be to do an evac and recharge of the system and add some of the dye needed to detect any leak. That cost me ~$320. The diagnosis from the Bell Honda Service Center did NOT find any signs of leakage near the compressor shaft seal and I was not allowed the same courtesy of showing me that in person (or even via a picture) as I had been offered at Brakes Plus. Instead, the diagnosis suggested that my new issue was excessive build up of freon in the evaporator, resulting in a leak, which I was also not visually demonstrated. I asked if there was any warranty eligibility for the evaporator and was able to confirm at the dealership that there was no warranty extension or recall for the evaporator at the moment. However, I did hear of numerous reports of similar evaporator issues.
Mfg Campaign: 11645883
Recall Date: Mar 2, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
When driving at highway speed the steering will get stiff and stick. This causes me to put more pressure on the wheel resulting in over correction. It has gotten to the point where it’s unsafe to drive. I’ve read about this issue online. Problem w worm gear in steering rack.
Corrective Action:
When driving at highway speed the steering will get stiff and stick. This causes me to put more pressure on the wheel resulting in over correction. It has gotten to the point where it’s unsafe to drive. I’ve read about this issue online. Problem w worm gear in steering rack.
Additional Notes:
When driving at highway speed the steering will get stiff and stick. This causes me to put more pressure on the wheel resulting in over correction. It has gotten to the point where it’s unsafe to drive. I’ve read about this issue online. Problem w worm gear in steering rack.
Mfg Campaign: 11645662
Recall Date: Feb 28, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering wheel seems to stick when car has been running for 30-40 miles. When going straight and making slight adjustments it sticks then jerks causing oversteering. Because of the mileage required to get this to occur the independent mechanic has been unable to replicate. I no longer feel safe taking this vehicle on the freeway or on any road trip.
Corrective Action:
Steering wheel seems to stick when car has been running for 30-40 miles. When going straight and making slight adjustments it sticks then jerks causing oversteering. Because of the mileage required to get this to occur the independent mechanic has been unable to replicate. I no longer feel safe taking this vehicle on the freeway or on any road trip.
Additional Notes:
Steering wheel seems to stick when car has been running for 30-40 miles. When going straight and making slight adjustments it sticks then jerks causing oversteering. Because of the mileage required to get this to occur the independent mechanic has been unable to replicate. I no longer feel safe taking this vehicle on the freeway or on any road trip.
Mfg Campaign: 11645261
Recall Date: Feb 27, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Honda Civic. The contact stated that while driving at an undisclosed speed, the contact became aware that the steering wheel was inoperable. There was no warning light illuminated. The contact stated that the steering wheel inadvertently turned to the left or the right, causing the contact to forcefully turn the steering wheel. The contact stated that it was difficult to make the turn. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,360.
Corrective Action:
The contact owns a 2016 Honda Civic. The contact stated that while driving at an undisclosed speed, the contact became aware that the steering wheel was inoperable. There was no warning light illuminated. The contact stated that the steering wheel inadvertently turned to the left or the right, causing the contact to forcefully turn the steering wheel. The contact stated that it was difficult to make the turn. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,360.
Additional Notes:
The contact owns a 2016 Honda Civic. The contact stated that while driving at an undisclosed speed, the contact became aware that the steering wheel was inoperable. There was no warning light illuminated. The contact stated that the steering wheel inadvertently turned to the left or the right, causing the contact to forcefully turn the steering wheel. The contact stated that it was difficult to make the turn. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,360.
Mfg Campaign: 11645334
Recall Date: Feb 27, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Not sure what component is causing the issue but steering is sticky. For subtle movements or corrections there will be resistance. This is causing jerky movements while driving which could cause an accident in the future.
Corrective Action:
Not sure what component is causing the issue but steering is sticky. For subtle movements or corrections there will be resistance. This is causing jerky movements while driving which could cause an accident in the future.
Additional Notes:
Not sure what component is causing the issue but steering is sticky. For subtle movements or corrections there will be resistance. This is causing jerky movements while driving which could cause an accident in the future.
Mfg Campaign: 11645458
Recall Date: Feb 27, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Electric Rack n Pinion had to be replaced due to it binding while driving greater than 40 mph. Was a safety issue as the steering wound get 'stuck' trying to make adjustments to stay in the lane. Causing over steering. It started in January and continuely worsened. I believe there is a recall for later models with the same issue, why not 2016's? Cost me approximately $4,000 to replace.
Corrective Action:
Electric Rack n Pinion had to be replaced due to it binding while driving greater than 40 mph. Was a safety issue as the steering wound get 'stuck' trying to make adjustments to stay in the lane. Causing over steering. It started in January and continuely worsened. I believe there is a recall for later models with the same issue, why not 2016's? Cost me approximately $4,000 to replace.
Additional Notes:
Electric Rack n Pinion had to be replaced due to it binding while driving greater than 40 mph. Was a safety issue as the steering wound get 'stuck' trying to make adjustments to stay in the lane. Causing over steering. It started in January and continuely worsened. I believe there is a recall for later models with the same issue, why not 2016's? Cost me approximately $4,000 to replace.
Mfg Campaign: 11645016
Recall Date: Feb 26, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Honda did a software update on my vehicle tied to the recall below. The dealership stated to me that they need to replace the VSA modulator and they are claiming this is not covered since they did the software update a few years ago. I believe they are directly corollated as I don't drive the car much only have 27K miles on the car. They are asking me to the pay for replacing the modulator VSA and are stating that this is not covered under the recall. It's hard for me to beleive how they are unrelated if the software is causing the unit to malfunction and we know the unit needs replacement there is a direct connection. This is costing me $2500. NHTSA RECALL NUMBER:16V-725 MFR CAMPAIGN ID:KC6 CAMPAIGN DESCRIPTION:VSA Software Update/EPB RECALL DATE:10/06/2016 RECALL STATUS:17 Character VIN Required
Corrective Action:
Honda did a software update on my vehicle tied to the recall below. The dealership stated to me that they need to replace the VSA modulator and they are claiming this is not covered since they did the software update a few years ago. I believe they are directly corollated as I don't drive the car much only have 27K miles on the car. They are asking me to the pay for replacing the modulator VSA and are stating that this is not covered under the recall. It's hard for me to beleive how they are unrelated if the software is causing the unit to malfunction and we know the unit needs replacement there is a direct connection. This is costing me $2500. NHTSA RECALL NUMBER:16V-725 MFR CAMPAIGN ID:KC6 CAMPAIGN DESCRIPTION:VSA Software Update/EPB RECALL DATE:10/06/2016 RECALL STATUS:17 Character VIN Required
Additional Notes:
Honda did a software update on my vehicle tied to the recall below. The dealership stated to me that they need to replace the VSA modulator and they are claiming this is not covered since they did the software update a few years ago. I believe they are directly corollated as I don't drive the car much only have 27K miles on the car. They are asking me to the pay for replacing the modulator VSA and are stating that this is not covered under the recall. It's hard for me to beleive how they are unrelated if the software is causing the unit to malfunction and we know the unit needs replacement there is a direct connection. This is costing me $2500. NHTSA RECALL NUMBER:16V-725 MFR CAMPAIGN ID:KC6 CAMPAIGN DESCRIPTION:VSA Software Update/EPB RECALL DATE:10/06/2016 RECALL STATUS:17 Character VIN Required
Mfg Campaign: 11644869
Recall Date: Feb 25, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Honda did a software update on my vehicle tied to the recall below. The dealership stated to me that they need to replace the VSA modulator and they are claiming this is not covered since they did the software update a few years ago. I believe they are directly corollated as I don't drive the car much only have 27K miles on the car. They are asking me to the pay for replacing the modulator VSA and are stating that this is not covered under the recall. It's hard for me to beleive how they are unrelated if the software is causing the unit to malfunction and we know the unit needs replacement there is a direct connection. This is costing me $2500. NHTSA RECALL NUMBER:16V-725 MFR CAMPAIGN ID:KC6 CAMPAIGN DESCRIPTION:VSA Software Update/EPB RECALL DATE:10/06/2016 RECALL STATUS:17 Character VIN Required
Corrective Action:
Honda did a software update on my vehicle tied to the recall below. The dealership stated to me that they need to replace the VSA modulator and they are claiming this is not covered since they did the software update a few years ago. I believe they are directly corollated as I don't drive the car much only have 27K miles on the car. They are asking me to the pay for replacing the modulator VSA and are stating that this is not covered under the recall. It's hard for me to beleive how they are unrelated if the software is causing the unit to malfunction and we know the unit needs replacement there is a direct connection. This is costing me $2500. NHTSA RECALL NUMBER:16V-725 MFR CAMPAIGN ID:KC6 CAMPAIGN DESCRIPTION:VSA Software Update/EPB RECALL DATE:10/06/2016 RECALL STATUS:17 Character VIN Required
Additional Notes:
Honda did a software update on my vehicle tied to the recall below. The dealership stated to me that they need to replace the VSA modulator and they are claiming this is not covered since they did the software update a few years ago. I believe they are directly corollated as I don't drive the car much only have 27K miles on the car. They are asking me to the pay for replacing the modulator VSA and are stating that this is not covered under the recall. It's hard for me to beleive how they are unrelated if the software is causing the unit to malfunction and we know the unit needs replacement there is a direct connection. This is costing me $2500. NHTSA RECALL NUMBER:16V-725 MFR CAMPAIGN ID:KC6 CAMPAIGN DESCRIPTION:VSA Software Update/EPB RECALL DATE:10/06/2016 RECALL STATUS:17 Character VIN Required
Mfg Campaign: 11644869
Recall Date: Feb 25, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
A sticky hard steering feeling from the steering wheel. Results in a labored, exausting feeling from fighting the steering wheel. Results in an over correction of steering at times.
Corrective Action:
A sticky hard steering feeling from the steering wheel. Results in a labored, exausting feeling from fighting the steering wheel. Results in an over correction of steering at times.
Additional Notes:
A sticky hard steering feeling from the steering wheel. Results in a labored, exausting feeling from fighting the steering wheel. Results in an over correction of steering at times.
Mfg Campaign: 11643721
Recall Date: Feb 19, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In 2019, Honda extended the warranty on two components of the A/C systems in 2016-2018 Civics: the condenser and the compressor shaft seal. However, it did not extend the warranty on the evaporator. I took my Civic to the dealer to diagnose an A/C issue where the system stopped putting out cold air after approximately 45 mins of driving. The dealer found leaks in the condenser, compressor shaft seal, and evaporator. Dealer received approval to replace the first two parts under warranty. However, Honda would not cover the evaporator. The dealer told me I would need to replace the evaporator, at a cost of nearly $2500, in order to recharge the A/C. Simple internet research confirms this is a common problem. Honda should be including the evaporator in its extended warranty because it seems to fail at the same rate as the other parts and because it is effectively impossible to replace the two covered parts without replacing the evaporator--which is by far the most expensive of the 3 parts to replace.
Corrective Action:
In 2019, Honda extended the warranty on two components of the A/C systems in 2016-2018 Civics: the condenser and the compressor shaft seal. However, it did not extend the warranty on the evaporator. I took my Civic to the dealer to diagnose an A/C issue where the system stopped putting out cold air after approximately 45 mins of driving. The dealer found leaks in the condenser, compressor shaft seal, and evaporator. Dealer received approval to replace the first two parts under warranty. However, Honda would not cover the evaporator. The dealer told me I would need to replace the evaporator, at a cost of nearly $2500, in order to recharge the A/C. Simple internet research confirms this is a common problem. Honda should be including the evaporator in its extended warranty because it seems to fail at the same rate as the other parts and because it is effectively impossible to replace the two covered parts without replacing the evaporator--which is by far the most expensive of the 3 parts to replace.
Additional Notes:
In 2019, Honda extended the warranty on two components of the A/C systems in 2016-2018 Civics: the condenser and the compressor shaft seal. However, it did not extend the warranty on the evaporator. I took my Civic to the dealer to diagnose an A/C issue where the system stopped putting out cold air after approximately 45 mins of driving. The dealer found leaks in the condenser, compressor shaft seal, and evaporator. Dealer received approval to replace the first two parts under warranty. However, Honda would not cover the evaporator. The dealer told me I would need to replace the evaporator, at a cost of nearly $2500, in order to recharge the A/C. Simple internet research confirms this is a common problem. Honda should be including the evaporator in its extended warranty because it seems to fail at the same rate as the other parts and because it is effectively impossible to replace the two covered parts without replacing the evaporator--which is by far the most expensive of the 3 parts to replace.
Mfg Campaign: 11642972
Recall Date: Feb 16, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Occasionally steering was sticking, mostly highway driving. Car drifted slightly to left.
Corrective Action:
Occasionally steering was sticking, mostly highway driving. Car drifted slightly to left.
Additional Notes:
Occasionally steering was sticking, mostly highway driving. Car drifted slightly to left.
Mfg Campaign: 11642716
Recall Date: Feb 14, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Failed body control module known issue with Honda for years. wants to stick consumer with $1300 repair bill so car can be drive able again.
Corrective Action:
Failed body control module known issue with Honda for years. wants to stick consumer with $1300 repair bill so car can be drive able again.
Additional Notes:
Failed body control module known issue with Honda for years. wants to stick consumer with $1300 repair bill so car can be drive able again.
Mfg Campaign: 11642757
Recall Date: Feb 14, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Sticky steering when on center and in warmer weather. Cannot make minor steering adjustments without overcorrecting left or right. This is an ongoing issue for the past few years.
Corrective Action:
Sticky steering when on center and in warmer weather. Cannot make minor steering adjustments without overcorrecting left or right. This is an ongoing issue for the past few years.
Additional Notes:
Sticky steering when on center and in warmer weather. Cannot make minor steering adjustments without overcorrecting left or right. This is an ongoing issue for the past few years.
Mfg Campaign: 11642504
Recall Date: Feb 13, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Complaint Description for NHTSA Vehicle Information: • Year: 2016 • Make: Honda • Model: Civic • VIN: [XXX] : 90,484 Description of the Issue: I am experiencing a complete AC failure in my 2016 Honda Civic due to an evaporator leak, which has resulted in an unreasonable $4,000 repair cost quoted by my local Honda dealership. This is a well-documented and widespread issue among 2016-2020 Honda Civic owners, where the AC system components, including the compressor, condenser, and evaporator, fail prematurely. Honda has already acknowledged defects in the AC condenser and extended the warranty for that part. However, they have not extended the warranty for the evaporator, which is also failing at an alarmingly high rate. Safety Concerns: • Visibility Issues: Without a working AC system, the defrost function does not operate properly, causing windshield fogging, which can obstruct visibility and create a safety hazard while driving. • Extreme Heat Risk: In hot climates, the lack of AC can lead to dangerous cabin temperatures, which is a health and safety risk, especially for passengers with medical conditions or young children. Honda’s Response & Requested Action: • I contacted Honda Customer Service to request goodwill assistance, but they have not yet agreed to cover the repair cost. • Many Honda Civic owners have filed similar complaints about evaporator failures, yet Honda has failed to take action. • Given the widespread nature of this issue, Honda should extend the warranty for the evaporator, just as they did for the AC condenser. I am filing this complaint to formally urge NHTSA to investigate this issue and hold Honda accountable for what appears to be a defective AC system across multiple model years. Thank you for your time and consideration. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Complaint Description for NHTSA Vehicle Information: • Year: 2016 • Make: Honda • Model: Civic • VIN: [XXX] : 90,484 Description of the Issue: I am experiencing a complete AC failure in my 2016 Honda Civic due to an evaporator leak, which has resulted in an unreasonable $4,000 repair cost quoted by my local Honda dealership. This is a well-documented and widespread issue among 2016-2020 Honda Civic owners, where the AC system components, including the compressor, condenser, and evaporator, fail prematurely. Honda has already acknowledged defects in the AC condenser and extended the warranty for that part. However, they have not extended the warranty for the evaporator, which is also failing at an alarmingly high rate. Safety Concerns: • Visibility Issues: Without a working AC system, the defrost function does not operate properly, causing windshield fogging, which can obstruct visibility and create a safety hazard while driving. • Extreme Heat Risk: In hot climates, the lack of AC can lead to dangerous cabin temperatures, which is a health and safety risk, especially for passengers with medical conditions or young children. Honda’s Response & Requested Action: • I contacted Honda Customer Service to request goodwill assistance, but they have not yet agreed to cover the repair cost. • Many Honda Civic owners have filed similar complaints about evaporator failures, yet Honda has failed to take action. • Given the widespread nature of this issue, Honda should extend the warranty for the evaporator, just as they did for the AC condenser. I am filing this complaint to formally urge NHTSA to investigate this issue and hold Honda accountable for what appears to be a defective AC system across multiple model years. Thank you for your time and consideration. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Complaint Description for NHTSA Vehicle Information: • Year: 2016 • Make: Honda • Model: Civic • VIN: [XXX] : 90,484 Description of the Issue: I am experiencing a complete AC failure in my 2016 Honda Civic due to an evaporator leak, which has resulted in an unreasonable $4,000 repair cost quoted by my local Honda dealership. This is a well-documented and widespread issue among 2016-2020 Honda Civic owners, where the AC system components, including the compressor, condenser, and evaporator, fail prematurely. Honda has already acknowledged defects in the AC condenser and extended the warranty for that part. However, they have not extended the warranty for the evaporator, which is also failing at an alarmingly high rate. Safety Concerns: • Visibility Issues: Without a working AC system, the defrost function does not operate properly, causing windshield fogging, which can obstruct visibility and create a safety hazard while driving. • Extreme Heat Risk: In hot climates, the lack of AC can lead to dangerous cabin temperatures, which is a health and safety risk, especially for passengers with medical conditions or young children. Honda’s Response & Requested Action: • I contacted Honda Customer Service to request goodwill assistance, but they have not yet agreed to cover the repair cost. • Many Honda Civic owners have filed similar complaints about evaporator failures, yet Honda has failed to take action. • Given the widespread nature of this issue, Honda should extend the warranty for the evaporator, just as they did for the AC condenser. I am filing this complaint to formally urge NHTSA to investigate this issue and hold Honda accountable for what appears to be a defective AC system across multiple model years. Thank you for your time and consideration. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11641232
Recall Date: Feb 6, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering wheels binds up on highway. If I slightly turn the wheel in any direction it gets stuck that way and I have to use a lot of force to get it to unbind. Causes uncontrollable steering adjustment very serious.
Corrective Action:
Steering wheels binds up on highway. If I slightly turn the wheel in any direction it gets stuck that way and I have to use a lot of force to get it to unbind. Causes uncontrollable steering adjustment very serious.
Additional Notes:
Steering wheels binds up on highway. If I slightly turn the wheel in any direction it gets stuck that way and I have to use a lot of force to get it to unbind. Causes uncontrollable steering adjustment very serious.
Mfg Campaign: 11640389
Recall Date: Feb 3, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Went to my local dealer on January 11 to have my car checked due to a possible knock in my engine or transmission. They checked it but was not able to find a code or the actual cause after changing the oil of transmission and running it. It still continues to have issues They told me “might need to leave your car overnight because their master technician is not here until Monday “ To me I didn’t like much that answer because I spend too much for a no fix or cause. Also they could not provide me a loaner as well which was not a good idea No codes in the system or lights in the dashboard , it started a day before I took it to the shop
Corrective Action:
Went to my local dealer on January 11 to have my car checked due to a possible knock in my engine or transmission. They checked it but was not able to find a code or the actual cause after changing the oil of transmission and running it. It still continues to have issues They told me “might need to leave your car overnight because their master technician is not here until Monday “ To me I didn’t like much that answer because I spend too much for a no fix or cause. Also they could not provide me a loaner as well which was not a good idea No codes in the system or lights in the dashboard , it started a day before I took it to the shop
Additional Notes:
Went to my local dealer on January 11 to have my car checked due to a possible knock in my engine or transmission. They checked it but was not able to find a code or the actual cause after changing the oil of transmission and running it. It still continues to have issues They told me “might need to leave your car overnight because their master technician is not here until Monday “ To me I didn’t like much that answer because I spend too much for a no fix or cause. Also they could not provide me a loaner as well which was not a good idea No codes in the system or lights in the dashboard , it started a day before I took it to the shop
Mfg Campaign: 11636004
Recall Date: Jan 15, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AC system fails for the third time since 2021 (fixed twice and issue comes back)
Corrective Action:
AC system fails for the third time since 2021 (fixed twice and issue comes back)
Additional Notes:
AC system fails for the third time since 2021 (fixed twice and issue comes back)
Mfg Campaign: 11635879
Recall Date: Jan 14, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
There is an active recall on the fuel pump for Honda Civics. My car fits within the range of time of manufacture, but my VIN does not appear with any recalls. The vehicle shakes when starting and will stall most of the time. I can turn it off and turn it back on and the car will start okay, but if I accelerate too quickly or drive too fast or for too long the engine will stall. I have been driving on the highway before and the engine stalls and I have to pull over. The car can be turned off and started again okay, but it’s a safety concern when it happens randomly on the highway with plenty of other cars around.
Corrective Action:
There is an active recall on the fuel pump for Honda Civics. My car fits within the range of time of manufacture, but my VIN does not appear with any recalls. The vehicle shakes when starting and will stall most of the time. I can turn it off and turn it back on and the car will start okay, but if I accelerate too quickly or drive too fast or for too long the engine will stall. I have been driving on the highway before and the engine stalls and I have to pull over. The car can be turned off and started again okay, but it’s a safety concern when it happens randomly on the highway with plenty of other cars around.
Additional Notes:
There is an active recall on the fuel pump for Honda Civics. My car fits within the range of time of manufacture, but my VIN does not appear with any recalls. The vehicle shakes when starting and will stall most of the time. I can turn it off and turn it back on and the car will start okay, but if I accelerate too quickly or drive too fast or for too long the engine will stall. I have been driving on the highway before and the engine stalls and I have to pull over. The car can be turned off and started again okay, but it’s a safety concern when it happens randomly on the highway with plenty of other cars around.
Mfg Campaign: 11631912
Recall Date: Dec 21, 2024
Honda (american Honda Motor Co.)
Defect Description:
SEATS
Potential Consequences:
The weld on the front drivers seat failed and the seat frame has come apart. The seat is unstable and could in an accident not keep me safe in the vehicle.
Corrective Action:
The weld on the front drivers seat failed and the seat frame has come apart. The seat is unstable and could in an accident not keep me safe in the vehicle.
Additional Notes:
The weld on the front drivers seat failed and the seat frame has come apart. The seat is unstable and could in an accident not keep me safe in the vehicle.
Mfg Campaign: 11631424
Recall Date: Dec 18, 2024
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