Complaints & Recalls
Official Safety Recalls - Important!
47 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2018 Honda Civic Hatchback and Civic Type R vehicles. The owners guide in these vehicles may not have been included or if included, the owner's guide may not have been properly provided required information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: O3A
Recall Date: Nov 16, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2018 Honda Civic and CR-V vehicles. The magnet that controls the torque sensor output signal for the electronic power steering system may not be properly secured, allowing the magnet to become dislodged. During a full lock turn, the dislodged magnet may cause steering assist to be applied in the opposite direction.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: C2N, P2O
Recall Date: Sep 27, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018 Honda Civic vehicles. The manufacturing date area of the certification labels may have random characters which can affect the owner's ability to determine if a safety recall includes their vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U23
Recall Date: Jun 20, 2018
Consumer Complaints
742 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AC is not cooling. There was a recall last year (2023) for the A/C Compressor Shaft Seal Leak. I got it fixed by the Gardena dealership in California, but the issue has returned. When I turn on the A/C it makes an odd noise almost like a hissing noise. I no longer turn it on.
Corrective Action:
AC is not cooling. There was a recall last year (2023) for the A/C Compressor Shaft Seal Leak. I got it fixed by the Gardena dealership in California, but the issue has returned. When I turn on the A/C it makes an odd noise almost like a hissing noise. I no longer turn it on.
Additional Notes:
AC is not cooling. There was a recall last year (2023) for the A/C Compressor Shaft Seal Leak. I got it fixed by the Gardena dealership in California, but the issue has returned. When I turn on the A/C it makes an odd noise almost like a hissing noise. I no longer turn it on.
Mfg Campaign: 11593211
Recall Date: Jun 8, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering feels rough. When traveling down highway, resistance is felt when trying to make steering adjustments right or left. The pressure required to make adjustments causes the car to weave, as each adjustment right or left requires pressure to overcome resistance. I also have had steering bump against my input going around a corner. This is a dangerous defect and is well documented. Honda should recall these defective electronic steering units.
Corrective Action:
Steering feels rough. When traveling down highway, resistance is felt when trying to make steering adjustments right or left. The pressure required to make adjustments causes the car to weave, as each adjustment right or left requires pressure to overcome resistance. I also have had steering bump against my input going around a corner. This is a dangerous defect and is well documented. Honda should recall these defective electronic steering units.
Additional Notes:
Steering feels rough. When traveling down highway, resistance is felt when trying to make steering adjustments right or left. The pressure required to make adjustments causes the car to weave, as each adjustment right or left requires pressure to overcome resistance. I also have had steering bump against my input going around a corner. This is a dangerous defect and is well documented. Honda should recall these defective electronic steering units.
Mfg Campaign: 11593223
Recall Date: Jun 8, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The problem I have is with the Electronic Power Steering (EPS) rack on my 2018 Honda Civic Si. My safety is at risk because the EPS rack causes the steering wheel to stick at the 12-o clock position while driving in ambient temperatures above 60F. The vehicle is difficult to keep driving straight, and the sticking causes me to have to jerk the wheel from side to side to overcome the sticky spot. This is a common issue on 10th and 11th Gen Hondas and Acuras. My vehicle has not been inspected yet by Honda as they would charge me to diagnose the issue, or simply deny any problem exists. I am a shadetree/at-home mechanic who has determined this issue from my own research and mechanical knowledge. The symptoms first appeared 1 year ago during the summer after I bought the car.
Corrective Action:
The problem I have is with the Electronic Power Steering (EPS) rack on my 2018 Honda Civic Si. My safety is at risk because the EPS rack causes the steering wheel to stick at the 12-o clock position while driving in ambient temperatures above 60F. The vehicle is difficult to keep driving straight, and the sticking causes me to have to jerk the wheel from side to side to overcome the sticky spot. This is a common issue on 10th and 11th Gen Hondas and Acuras. My vehicle has not been inspected yet by Honda as they would charge me to diagnose the issue, or simply deny any problem exists. I am a shadetree/at-home mechanic who has determined this issue from my own research and mechanical knowledge. The symptoms first appeared 1 year ago during the summer after I bought the car.
Additional Notes:
The problem I have is with the Electronic Power Steering (EPS) rack on my 2018 Honda Civic Si. My safety is at risk because the EPS rack causes the steering wheel to stick at the 12-o clock position while driving in ambient temperatures above 60F. The vehicle is difficult to keep driving straight, and the sticking causes me to have to jerk the wheel from side to side to overcome the sticky spot. This is a common issue on 10th and 11th Gen Hondas and Acuras. My vehicle has not been inspected yet by Honda as they would charge me to diagnose the issue, or simply deny any problem exists. I am a shadetree/at-home mechanic who has determined this issue from my own research and mechanical knowledge. The symptoms first appeared 1 year ago during the summer after I bought the car.
Mfg Campaign: 11593244
Recall Date: Jun 8, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Electronic Power Steering. How was your safety or the safety of others put at risk? You are not able to comfortably drive in a straight line with this component not working. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No Warning
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Electronic Power Steering. How was your safety or the safety of others put at risk? You are not able to comfortably drive in a straight line with this component not working. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No Warning
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Electronic Power Steering. How was your safety or the safety of others put at risk? You are not able to comfortably drive in a straight line with this component not working. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No Warning
Mfg Campaign: 11593265
Recall Date: Jun 8, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
When merging over left to right my steering wheel seems to stick like a magnet is pulling it. I've taken it to 2 different shops and they say that "it's the electronic rack and pinion. Nothing to be fixed as this is normal." What I see here is a safety issue because when the steering wheel releases from the "magnet" it makes me feel like over correcting my turn because it pulls hard to whichever direction it's being pulled.
Corrective Action:
When merging over left to right my steering wheel seems to stick like a magnet is pulling it. I've taken it to 2 different shops and they say that "it's the electronic rack and pinion. Nothing to be fixed as this is normal." What I see here is a safety issue because when the steering wheel releases from the "magnet" it makes me feel like over correcting my turn because it pulls hard to whichever direction it's being pulled.
Additional Notes:
When merging over left to right my steering wheel seems to stick like a magnet is pulling it. I've taken it to 2 different shops and they say that "it's the electronic rack and pinion. Nothing to be fixed as this is normal." What I see here is a safety issue because when the steering wheel releases from the "magnet" it makes me feel like over correcting my turn because it pulls hard to whichever direction it's being pulled.
Mfg Campaign: 11593057
Recall Date: Jun 7, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11593142
Recall Date: Jun 7, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Loss of power during drive. Hesitation while acceleration and check engine light on. Unable to accelerate. Fuel pump recall on other same generation models.
Corrective Action:
Loss of power during drive. Hesitation while acceleration and check engine light on. Unable to accelerate. Fuel pump recall on other same generation models.
Additional Notes:
Loss of power during drive. Hesitation while acceleration and check engine light on. Unable to accelerate. Fuel pump recall on other same generation models.
Mfg Campaign: 11592936
Recall Date: Jun 6, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Honda Civic. The contact stated while driving at an undisclosed speed, the vehicle entered LIMP Mode and lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was a misfire in cylinder #3. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 175,000.
Corrective Action:
The contact owns a 2018 Honda Civic. The contact stated while driving at an undisclosed speed, the vehicle entered LIMP Mode and lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was a misfire in cylinder #3. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 175,000.
Additional Notes:
The contact owns a 2018 Honda Civic. The contact stated while driving at an undisclosed speed, the vehicle entered LIMP Mode and lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was a misfire in cylinder #3. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 175,000.
Mfg Campaign: 11592724
Recall Date: Jun 5, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Honda Civic. The contact stated while driving at an undisclosed speed, the vehicle entered LIMP Mode and lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was a misfire in cylinder #3. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 175,000.
Corrective Action:
The contact owns a 2018 Honda Civic. The contact stated while driving at an undisclosed speed, the vehicle entered LIMP Mode and lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was a misfire in cylinder #3. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 175,000.
Additional Notes:
The contact owns a 2018 Honda Civic. The contact stated while driving at an undisclosed speed, the vehicle entered LIMP Mode and lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was a misfire in cylinder #3. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 175,000.
Mfg Campaign: 11592724
Recall Date: Jun 5, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Over the past few months, I have noticed the steering wheel "sticking" while driving. It occurs most frequently on trips longer than 30 minutes or on trips at highway speeds (55+ mph) for any amount of time. The steering sticks at the 12 position and requires extra force to move it to the 11 or 1 positions. This makes it difficult to make micro-adjustments when driving straight or on slightly curved roads without wrenching the steering wheel in a way that causes the car to swerve or move further than expected/needed. The problem has been reproduced by the dealership McGovern Honda in Boston. The dealership expects the problem to become worse. The manufacturer has not inspected the vehicle or component, nor have the police or insurance agents. There were and are no warning messages or errors. The problem first became noticeable in February/March 2024.
Corrective Action:
Over the past few months, I have noticed the steering wheel "sticking" while driving. It occurs most frequently on trips longer than 30 minutes or on trips at highway speeds (55+ mph) for any amount of time. The steering sticks at the 12 position and requires extra force to move it to the 11 or 1 positions. This makes it difficult to make micro-adjustments when driving straight or on slightly curved roads without wrenching the steering wheel in a way that causes the car to swerve or move further than expected/needed. The problem has been reproduced by the dealership McGovern Honda in Boston. The dealership expects the problem to become worse. The manufacturer has not inspected the vehicle or component, nor have the police or insurance agents. There were and are no warning messages or errors. The problem first became noticeable in February/March 2024.
Additional Notes:
Over the past few months, I have noticed the steering wheel "sticking" while driving. It occurs most frequently on trips longer than 30 minutes or on trips at highway speeds (55+ mph) for any amount of time. The steering sticks at the 12 position and requires extra force to move it to the 11 or 1 positions. This makes it difficult to make micro-adjustments when driving straight or on slightly curved roads without wrenching the steering wheel in a way that causes the car to swerve or move further than expected/needed. The problem has been reproduced by the dealership McGovern Honda in Boston. The dealership expects the problem to become worse. The manufacturer has not inspected the vehicle or component, nor have the police or insurance agents. There were and are no warning messages or errors. The problem first became noticeable in February/March 2024.
Mfg Campaign: 11592335
Recall Date: Jun 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
While the wheel is centered and moving, primarily at highway speeds, the steering feels sticky in the sense where making slight corrections to the left or right causes over correction. While centered the wheel has a “hump” to overcome before steering input is registered at the wheels.
Corrective Action:
While the wheel is centered and moving, primarily at highway speeds, the steering feels sticky in the sense where making slight corrections to the left or right causes over correction. While centered the wheel has a “hump” to overcome before steering input is registered at the wheels.
Additional Notes:
While the wheel is centered and moving, primarily at highway speeds, the steering feels sticky in the sense where making slight corrections to the left or right causes over correction. While centered the wheel has a “hump” to overcome before steering input is registered at the wheels.
Mfg Campaign: 11592336
Recall Date: Jun 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Infant mortality of the entire AC system due to faulty components. Cost of repair is $3000+. It is a common, systemic failure on this generation of Honda Civic. Lack of AC in hot regions can lead to unsafe mold growing in the vents as well as heat related illness potentially leading to death. This is a highly hazardous failure with a high likelihood of occurring, so it is unacceptable to allow this situation to continue without a full recall or reimbursement by Honda.
Corrective Action:
Infant mortality of the entire AC system due to faulty components. Cost of repair is $3000+. It is a common, systemic failure on this generation of Honda Civic. Lack of AC in hot regions can lead to unsafe mold growing in the vents as well as heat related illness potentially leading to death. This is a highly hazardous failure with a high likelihood of occurring, so it is unacceptable to allow this situation to continue without a full recall or reimbursement by Honda.
Additional Notes:
Infant mortality of the entire AC system due to faulty components. Cost of repair is $3000+. It is a common, systemic failure on this generation of Honda Civic. Lack of AC in hot regions can lead to unsafe mold growing in the vents as well as heat related illness potentially leading to death. This is a highly hazardous failure with a high likelihood of occurring, so it is unacceptable to allow this situation to continue without a full recall or reimbursement by Honda.
Mfg Campaign: 11592426
Recall Date: Jun 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Infant mortality of the entire AC system due to faulty components. Cost of repair is $3000+. It is a common, systemic failure on this generation of Honda Civic. Lack of AC in hot regions can lead to unsafe mold growing in the vents as well as heat related illness potentially leading to death. This is a highly hazardous failure with a high likelihood of occurring, so it is unacceptable to allow this situation to continue without a full recall or reimbursement by Honda.
Corrective Action:
Infant mortality of the entire AC system due to faulty components. Cost of repair is $3000+. It is a common, systemic failure on this generation of Honda Civic. Lack of AC in hot regions can lead to unsafe mold growing in the vents as well as heat related illness potentially leading to death. This is a highly hazardous failure with a high likelihood of occurring, so it is unacceptable to allow this situation to continue without a full recall or reimbursement by Honda.
Additional Notes:
Infant mortality of the entire AC system due to faulty components. Cost of repair is $3000+. It is a common, systemic failure on this generation of Honda Civic. Lack of AC in hot regions can lead to unsafe mold growing in the vents as well as heat related illness potentially leading to death. This is a highly hazardous failure with a high likelihood of occurring, so it is unacceptable to allow this situation to continue without a full recall or reimbursement by Honda.
Mfg Campaign: 11592426
Recall Date: Jun 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Honda Civic Sedan. The contact stated that when the vehicle was parked, on several occasions while attempting to start the vehicle, the vehicle failed to respond. The vehicle was taken to a local dealer however, the failure could not be duplicated. The contact was informed by the local dealer that the failure was not related to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.
Corrective Action:
The contact owns a 2018 Honda Civic Sedan. The contact stated that when the vehicle was parked, on several occasions while attempting to start the vehicle, the vehicle failed to respond. The vehicle was taken to a local dealer however, the failure could not be duplicated. The contact was informed by the local dealer that the failure was not related to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.
Additional Notes:
The contact owns a 2018 Honda Civic Sedan. The contact stated that when the vehicle was parked, on several occasions while attempting to start the vehicle, the vehicle failed to respond. The vehicle was taken to a local dealer however, the failure could not be duplicated. The contact was informed by the local dealer that the failure was not related to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.
Mfg Campaign: 11591724
Recall Date: May 31, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Honda Civic Sedan. The contact stated that when the vehicle was parked, on several occasions while attempting to start the vehicle, the vehicle failed to respond. The vehicle was taken to a local dealer however, the failure could not be duplicated. The contact was informed by the local dealer that the failure was not related to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.
Corrective Action:
The contact owns a 2018 Honda Civic Sedan. The contact stated that when the vehicle was parked, on several occasions while attempting to start the vehicle, the vehicle failed to respond. The vehicle was taken to a local dealer however, the failure could not be duplicated. The contact was informed by the local dealer that the failure was not related to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.
Additional Notes:
The contact owns a 2018 Honda Civic Sedan. The contact stated that when the vehicle was parked, on several occasions while attempting to start the vehicle, the vehicle failed to respond. The vehicle was taken to a local dealer however, the failure could not be duplicated. The contact was informed by the local dealer that the failure was not related to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.
Mfg Campaign: 11591724
Recall Date: May 31, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Beginning about early February 2024, the steering of this vehicle became "sticky" at certain speeds. More specifically, above about 40 MPH the steering wheel will almost lock into place and resistance is felt when the driver attempts to turn the steering wheel in a different direction. Yes, I consent to an inspection by Honda or NHTSA representatives upon request. The described condition 1) can cause the driver to concentrate on the condition, and 2) can cause the driver to over-compensate when they turn the wheel from the sticky/stuck wheel position while driving. Yes, the condition was described to a local Honda dealer on February 11, 2024 (I have a copy of their report - which I have uploaded with this writing). While their diagnosis isn't shown on that report, the dealer verbally advised this writer that the problem I described was identified and the dealer provided me an estimate to replace a steering mechanism for a price of about $2,970. The dealer advised there was no recall on this vehicle for this problem. I later called Honda and was told the same thing. No, there were no warning lights or vehicle messages, or notifications from Honda, about this condition. As noted previously, the condition appeared about early February 2024.
Corrective Action:
Beginning about early February 2024, the steering of this vehicle became "sticky" at certain speeds. More specifically, above about 40 MPH the steering wheel will almost lock into place and resistance is felt when the driver attempts to turn the steering wheel in a different direction. Yes, I consent to an inspection by Honda or NHTSA representatives upon request. The described condition 1) can cause the driver to concentrate on the condition, and 2) can cause the driver to over-compensate when they turn the wheel from the sticky/stuck wheel position while driving. Yes, the condition was described to a local Honda dealer on February 11, 2024 (I have a copy of their report - which I have uploaded with this writing). While their diagnosis isn't shown on that report, the dealer verbally advised this writer that the problem I described was identified and the dealer provided me an estimate to replace a steering mechanism for a price of about $2,970. The dealer advised there was no recall on this vehicle for this problem. I later called Honda and was told the same thing. No, there were no warning lights or vehicle messages, or notifications from Honda, about this condition. As noted previously, the condition appeared about early February 2024.
Additional Notes:
Beginning about early February 2024, the steering of this vehicle became "sticky" at certain speeds. More specifically, above about 40 MPH the steering wheel will almost lock into place and resistance is felt when the driver attempts to turn the steering wheel in a different direction. Yes, I consent to an inspection by Honda or NHTSA representatives upon request. The described condition 1) can cause the driver to concentrate on the condition, and 2) can cause the driver to over-compensate when they turn the wheel from the sticky/stuck wheel position while driving. Yes, the condition was described to a local Honda dealer on February 11, 2024 (I have a copy of their report - which I have uploaded with this writing). While their diagnosis isn't shown on that report, the dealer verbally advised this writer that the problem I described was identified and the dealer provided me an estimate to replace a steering mechanism for a price of about $2,970. The dealer advised there was no recall on this vehicle for this problem. I later called Honda and was told the same thing. No, there were no warning lights or vehicle messages, or notifications from Honda, about this condition. As noted previously, the condition appeared about early February 2024.
Mfg Campaign: 11591783
Recall Date: May 31, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I believe the dealer/manufacturer has failed to remedy the fuel pump module improperly molded impeller in a timely manner. On [XXX] and [XXX] I had incidents of my vehicle's engine being prevented from starting. An independent mechanic stated that this was likely related to my vehicle's fuel pump recall. I contacted Honda customer service shortly after the [XXX] incident by telephone and I was told that unless a Honda mechanic diagnosed my issue as definitively related to the fuel pump, there was no recourse to expedite the repair. I was not assured that there would be no diagnostic charge associated with the inspection by a Honda repair person. Following the [XXX] incident, I contacted Nucar Honda in Norwood, MA to attempt to expedite the repair for my vehicle. I was told to bring in the vehicle several days later. The week of April 16 I brought the vehicle in and was told I would need to pay a diagnostic charge if they did not find a fuel pump issue in my vehicle, which is not what the recall specialist had said. I left and following consultation with the recall specialist the next day, I returned with my vehicle in hopes of expediting the recall repair for my vehicle. At that point and following my additional calls on [XXX] and in the following days, I was told that the safety recall repair parts were still not readily available and would likely be ready "at the end of the summer" or "best case scenario at the end of July." As I have contacted Honda and the local dealership since the end of January/beginning of February 2024 for a safety recall repair that is estimated to be available only half a year later, this is outside what is noted by the NHTSA as a reasonable amount of time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I believe the dealer/manufacturer has failed to remedy the fuel pump module improperly molded impeller in a timely manner. On [XXX] and [XXX] I had incidents of my vehicle's engine being prevented from starting. An independent mechanic stated that this was likely related to my vehicle's fuel pump recall. I contacted Honda customer service shortly after the [XXX] incident by telephone and I was told that unless a Honda mechanic diagnosed my issue as definitively related to the fuel pump, there was no recourse to expedite the repair. I was not assured that there would be no diagnostic charge associated with the inspection by a Honda repair person. Following the [XXX] incident, I contacted Nucar Honda in Norwood, MA to attempt to expedite the repair for my vehicle. I was told to bring in the vehicle several days later. The week of April 16 I brought the vehicle in and was told I would need to pay a diagnostic charge if they did not find a fuel pump issue in my vehicle, which is not what the recall specialist had said. I left and following consultation with the recall specialist the next day, I returned with my vehicle in hopes of expediting the recall repair for my vehicle. At that point and following my additional calls on [XXX] and in the following days, I was told that the safety recall repair parts were still not readily available and would likely be ready "at the end of the summer" or "best case scenario at the end of July." As I have contacted Honda and the local dealership since the end of January/beginning of February 2024 for a safety recall repair that is estimated to be available only half a year later, this is outside what is noted by the NHTSA as a reasonable amount of time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I believe the dealer/manufacturer has failed to remedy the fuel pump module improperly molded impeller in a timely manner. On [XXX] and [XXX] I had incidents of my vehicle's engine being prevented from starting. An independent mechanic stated that this was likely related to my vehicle's fuel pump recall. I contacted Honda customer service shortly after the [XXX] incident by telephone and I was told that unless a Honda mechanic diagnosed my issue as definitively related to the fuel pump, there was no recourse to expedite the repair. I was not assured that there would be no diagnostic charge associated with the inspection by a Honda repair person. Following the [XXX] incident, I contacted Nucar Honda in Norwood, MA to attempt to expedite the repair for my vehicle. I was told to bring in the vehicle several days later. The week of April 16 I brought the vehicle in and was told I would need to pay a diagnostic charge if they did not find a fuel pump issue in my vehicle, which is not what the recall specialist had said. I left and following consultation with the recall specialist the next day, I returned with my vehicle in hopes of expediting the recall repair for my vehicle. At that point and following my additional calls on [XXX] and in the following days, I was told that the safety recall repair parts were still not readily available and would likely be ready "at the end of the summer" or "best case scenario at the end of July." As I have contacted Honda and the local dealership since the end of January/beginning of February 2024 for a safety recall repair that is estimated to be available only half a year later, this is outside what is noted by the NHTSA as a reasonable amount of time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11591842
Recall Date: May 31, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11591618
Recall Date: May 30, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Honda Civic The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Honda Civic The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Honda Civic The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11591383
Recall Date: May 29, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was first informed that there was a recall (23V-858) on my 2018 Honda Civic for a fuel pump module back in December 2023. When no information came from Honda as to when the dangerous problem would be repaired, I was informed by the dealership that the repairs could start as early as April of 2024. It is now the end of May and there still no word on when the Honda dealer will have the parts to repair the defect. It has been 6 months since the recall with no further information nor cooperation from Honda on when this issue will be resolved.
Corrective Action:
I was first informed that there was a recall (23V-858) on my 2018 Honda Civic for a fuel pump module back in December 2023. When no information came from Honda as to when the dangerous problem would be repaired, I was informed by the dealership that the repairs could start as early as April of 2024. It is now the end of May and there still no word on when the Honda dealer will have the parts to repair the defect. It has been 6 months since the recall with no further information nor cooperation from Honda on when this issue will be resolved.
Additional Notes:
I was first informed that there was a recall (23V-858) on my 2018 Honda Civic for a fuel pump module back in December 2023. When no information came from Honda as to when the dangerous problem would be repaired, I was informed by the dealership that the repairs could start as early as April of 2024. It is now the end of May and there still no word on when the Honda dealer will have the parts to repair the defect. It has been 6 months since the recall with no further information nor cooperation from Honda on when this issue will be resolved.
Mfg Campaign: 11590809
Recall Date: May 26, 2024
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