Complaints & Recalls
Official Safety Recalls - Important!
80 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 28, 2020
Consumer Complaints
465 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AIR CONDITIONING EVAPORATOR DIED AT 86,000 MILES.
Corrective Action:
AIR CONDITIONING EVAPORATOR DIED AT 86,000 MILES.
Additional Notes:
AIR CONDITIONING EVAPORATOR DIED AT 86,000 MILES.
Mfg Campaign: 11675912
Recall Date: Jul 24, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
I purchased a 2019 Honda Civic LX July 3rd 2025 I noticed that the steering front end didn't feel right so I brought it back they still to this day the dealership has the car I cannot drive it on the highway because the steering goes to the left goes to the right I have to keep two hands on the wheel I came close to hitting a tractor trailer cannot drive over 50 mph without it being out of control right now it's at Honda dealership and they're saying they're not sure what's wrong after seeing all the complaints I notified them that I felt that's what the problem was the steering box rack I do not feel safe or trust this car I'm trying to get the dealer to buy the car back
Corrective Action:
I purchased a 2019 Honda Civic LX July 3rd 2025 I noticed that the steering front end didn't feel right so I brought it back they still to this day the dealership has the car I cannot drive it on the highway because the steering goes to the left goes to the right I have to keep two hands on the wheel I came close to hitting a tractor trailer cannot drive over 50 mph without it being out of control right now it's at Honda dealership and they're saying they're not sure what's wrong after seeing all the complaints I notified them that I felt that's what the problem was the steering box rack I do not feel safe or trust this car I'm trying to get the dealer to buy the car back
Additional Notes:
I purchased a 2019 Honda Civic LX July 3rd 2025 I noticed that the steering front end didn't feel right so I brought it back they still to this day the dealership has the car I cannot drive it on the highway because the steering goes to the left goes to the right I have to keep two hands on the wheel I came close to hitting a tractor trailer cannot drive over 50 mph without it being out of control right now it's at Honda dealership and they're saying they're not sure what's wrong after seeing all the complaints I notified them that I felt that's what the problem was the steering box rack I do not feel safe or trust this car I'm trying to get the dealer to buy the car back
Mfg Campaign: 11674737
Recall Date: Jul 19, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The stirring wheel consistently sticks and jerks in speeds 35 and over. The steering wheel constantly has to be adjusted to drive in a lane. It is unsettling situation.
Corrective Action:
The stirring wheel consistently sticks and jerks in speeds 35 and over. The steering wheel constantly has to be adjusted to drive in a lane. It is unsettling situation.
Additional Notes:
The stirring wheel consistently sticks and jerks in speeds 35 and over. The steering wheel constantly has to be adjusted to drive in a lane. It is unsettling situation.
Mfg Campaign: 11674422
Recall Date: Jul 18, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The stirring wheel consistently sticks and jerks in speeds 35 and over. The steering wheel constantly has to be adjusted to drive in a lane. It is unsettling situation.
Corrective Action:
The stirring wheel consistently sticks and jerks in speeds 35 and over. The steering wheel constantly has to be adjusted to drive in a lane. It is unsettling situation.
Additional Notes:
The stirring wheel consistently sticks and jerks in speeds 35 and over. The steering wheel constantly has to be adjusted to drive in a lane. It is unsettling situation.
Mfg Campaign: 11674422
Recall Date: Jul 18, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
When driving at highway speeds steering sticks. Steering wheel does not move without more effort than usual. Being unable to make small adjustments freely means I must constantly drive with two hands in order to drive straight forward. When I noticed this I searched Honda recalls and found the exact same issue is being recalled for later models. This is a safety related issue because it prevents me from centering the vehicle in the lane.
Corrective Action:
When driving at highway speeds steering sticks. Steering wheel does not move without more effort than usual. Being unable to make small adjustments freely means I must constantly drive with two hands in order to drive straight forward. When I noticed this I searched Honda recalls and found the exact same issue is being recalled for later models. This is a safety related issue because it prevents me from centering the vehicle in the lane.
Additional Notes:
When driving at highway speeds steering sticks. Steering wheel does not move without more effort than usual. Being unable to make small adjustments freely means I must constantly drive with two hands in order to drive straight forward. When I noticed this I searched Honda recalls and found the exact same issue is being recalled for later models. This is a safety related issue because it prevents me from centering the vehicle in the lane.
Mfg Campaign: 11674269
Recall Date: Jul 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
While driving on interstate vehicle lost power had to weave through traffic to get to pull off lane. Honda dealership states Replace the flywheel, pressure plate, friction disc (Clutch), and release bearing. car has 40k miles.
Corrective Action:
While driving on interstate vehicle lost power had to weave through traffic to get to pull off lane. Honda dealership states Replace the flywheel, pressure plate, friction disc (Clutch), and release bearing. car has 40k miles.
Additional Notes:
While driving on interstate vehicle lost power had to weave through traffic to get to pull off lane. Honda dealership states Replace the flywheel, pressure plate, friction disc (Clutch), and release bearing. car has 40k miles.
Mfg Campaign: 11672263
Recall Date: Jul 9, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The vehicle steering wheel feels stuck in position while driving, it releases the initial sticking feeling when I force the turn and it continues to feel stuck in place every time the steering doesn’t turn to either side and I try to turn again it requires extra force to release the stuck in place feeling. I took to dealership and asked if there was a recall and they told me only on newer models but not on my car model. The initial steering stuck in place causes delay when I need to steer quickly in traffic, I believe t’s a safety concern. My car only has 39137 miles on the odometer.
Corrective Action:
The vehicle steering wheel feels stuck in position while driving, it releases the initial sticking feeling when I force the turn and it continues to feel stuck in place every time the steering doesn’t turn to either side and I try to turn again it requires extra force to release the stuck in place feeling. I took to dealership and asked if there was a recall and they told me only on newer models but not on my car model. The initial steering stuck in place causes delay when I need to steer quickly in traffic, I believe t’s a safety concern. My car only has 39137 miles on the odometer.
Additional Notes:
The vehicle steering wheel feels stuck in position while driving, it releases the initial sticking feeling when I force the turn and it continues to feel stuck in place every time the steering doesn’t turn to either side and I try to turn again it requires extra force to release the stuck in place feeling. I took to dealership and asked if there was a recall and they told me only on newer models but not on my car model. The initial steering stuck in place causes delay when I need to steer quickly in traffic, I believe t’s a safety concern. My car only has 39137 miles on the odometer.
Mfg Campaign: 11671967
Recall Date: Jul 8, 2025
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The vehicle steering wheel feels stuck in position while driving, it releases the initial sticking feeling when I force the turn and it continues to feel stuck in place every time the steering doesn’t turn to either side and I try to turn again it requires extra force to release the stuck in place feeling. I took to dealership and asked if there was a recall and they told me only on newer models but not on my car model. The initial steering stuck in place causes delay when I need to steer quickly in traffic, I believe t’s a safety concern. My car only has 39137 miles on the odometer.
Corrective Action:
The vehicle steering wheel feels stuck in position while driving, it releases the initial sticking feeling when I force the turn and it continues to feel stuck in place every time the steering doesn’t turn to either side and I try to turn again it requires extra force to release the stuck in place feeling. I took to dealership and asked if there was a recall and they told me only on newer models but not on my car model. The initial steering stuck in place causes delay when I need to steer quickly in traffic, I believe t’s a safety concern. My car only has 39137 miles on the odometer.
Additional Notes:
The vehicle steering wheel feels stuck in position while driving, it releases the initial sticking feeling when I force the turn and it continues to feel stuck in place every time the steering doesn’t turn to either side and I try to turn again it requires extra force to release the stuck in place feeling. I took to dealership and asked if there was a recall and they told me only on newer models but not on my car model. The initial steering stuck in place causes delay when I need to steer quickly in traffic, I believe t’s a safety concern. My car only has 39137 miles on the odometer.
Mfg Campaign: 11671967
Recall Date: Jul 8, 2025
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The vehicle steering wheel feels stuck in position while driving, it releases the initial sticking feeling when I force the turn and it continues to feel stuck in place every time the steering doesn’t turn to either side and I try to turn again it requires extra force to release the stuck in place feeling. I took to dealership and asked if there was a recall and they told me only on newer models but not on my car model. The initial steering stuck in place causes delay when I need to steer quickly in traffic, I believe t’s a safety concern. My car only has 39137 miles on the odometer.
Corrective Action:
The vehicle steering wheel feels stuck in position while driving, it releases the initial sticking feeling when I force the turn and it continues to feel stuck in place every time the steering doesn’t turn to either side and I try to turn again it requires extra force to release the stuck in place feeling. I took to dealership and asked if there was a recall and they told me only on newer models but not on my car model. The initial steering stuck in place causes delay when I need to steer quickly in traffic, I believe t’s a safety concern. My car only has 39137 miles on the odometer.
Additional Notes:
The vehicle steering wheel feels stuck in position while driving, it releases the initial sticking feeling when I force the turn and it continues to feel stuck in place every time the steering doesn’t turn to either side and I try to turn again it requires extra force to release the stuck in place feeling. I took to dealership and asked if there was a recall and they told me only on newer models but not on my car model. The initial steering stuck in place causes delay when I need to steer quickly in traffic, I believe t’s a safety concern. My car only has 39137 miles on the odometer.
Mfg Campaign: 11671967
Recall Date: Jul 8, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
While driving my 2019 Honda Civic Sport, the steering wheel frequently sticks or feels like it slips when making slight adjustments or turning. This is especially noticeable at highway speeds and during low-speed turns. It requires additional force to correct the steering, leading to overcorrection and a delayed return to the center position. The issue creates a safety concern as it impairs precise vehicle control and is most concerning while making corrections at highway speeds. Multiple owners online are reporting the same symptoms, and there are indications that this may be caused by a faulty EPS gearbox or steering rack. Honda has not issued a recall, and dealerships have not provided a lasting fix.
Corrective Action:
While driving my 2019 Honda Civic Sport, the steering wheel frequently sticks or feels like it slips when making slight adjustments or turning. This is especially noticeable at highway speeds and during low-speed turns. It requires additional force to correct the steering, leading to overcorrection and a delayed return to the center position. The issue creates a safety concern as it impairs precise vehicle control and is most concerning while making corrections at highway speeds. Multiple owners online are reporting the same symptoms, and there are indications that this may be caused by a faulty EPS gearbox or steering rack. Honda has not issued a recall, and dealerships have not provided a lasting fix.
Additional Notes:
While driving my 2019 Honda Civic Sport, the steering wheel frequently sticks or feels like it slips when making slight adjustments or turning. This is especially noticeable at highway speeds and during low-speed turns. It requires additional force to correct the steering, leading to overcorrection and a delayed return to the center position. The issue creates a safety concern as it impairs precise vehicle control and is most concerning while making corrections at highway speeds. Multiple owners online are reporting the same symptoms, and there are indications that this may be caused by a faulty EPS gearbox or steering rack. Honda has not issued a recall, and dealerships have not provided a lasting fix.
Mfg Campaign: 11671537
Recall Date: Jul 7, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When trying to start the car the car won't turn over. When it finally does start and i am driving it seems to lose power as if it wants to shut down. Im afraid to drive long distances. I looked up recalls based on my vin however nothing comes up but when I look it up based on year make and model it has an open recall for faulty fuel injector that needs to be replaced for the same exact symptoms. Please help as i am 7months pregnant and afraid for my safety.
Corrective Action:
When trying to start the car the car won't turn over. When it finally does start and i am driving it seems to lose power as if it wants to shut down. Im afraid to drive long distances. I looked up recalls based on my vin however nothing comes up but when I look it up based on year make and model it has an open recall for faulty fuel injector that needs to be replaced for the same exact symptoms. Please help as i am 7months pregnant and afraid for my safety.
Additional Notes:
When trying to start the car the car won't turn over. When it finally does start and i am driving it seems to lose power as if it wants to shut down. Im afraid to drive long distances. I looked up recalls based on my vin however nothing comes up but when I look it up based on year make and model it has an open recall for faulty fuel injector that needs to be replaced for the same exact symptoms. Please help as i am 7months pregnant and afraid for my safety.
Mfg Campaign: 11669625
Recall Date: Jun 27, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering is sticking similar to other model recalls. Increased friction, will stick in turn and not automatically release , you have to manually turn it back. Taken it to two mechanics who have notified us of recalls with the same issue. Is currently at North Park Honda and is attempting to bill my insurance. My son starts college this year and we're worried it may cause an accident.
Corrective Action:
Steering is sticking similar to other model recalls. Increased friction, will stick in turn and not automatically release , you have to manually turn it back. Taken it to two mechanics who have notified us of recalls with the same issue. Is currently at North Park Honda and is attempting to bill my insurance. My son starts college this year and we're worried it may cause an accident.
Additional Notes:
Steering is sticking similar to other model recalls. Increased friction, will stick in turn and not automatically release , you have to manually turn it back. Taken it to two mechanics who have notified us of recalls with the same issue. Is currently at North Park Honda and is attempting to bill my insurance. My son starts college this year and we're worried it may cause an accident.
Mfg Campaign: 11669351
Recall Date: Jun 25, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
My steering is "sticky" and is difficult to control. It's concerning for me and my passengers, as well as others on the road. I researched what "sticky" steering could mean, and I found Honda has an active recall for this exact issue; however, my 2019 isn't included. I visited a local Honda dealership (Tameron Honda in Birmingham, AL), and they confirmed that my vehicle needs an electric rack to fix my steering issue. However, American Honda will not replace it. Honda knows this is an issue but is refusing to take care of it, putting the safety of myself and all other drivers on the road at risk.
Corrective Action:
My steering is "sticky" and is difficult to control. It's concerning for me and my passengers, as well as others on the road. I researched what "sticky" steering could mean, and I found Honda has an active recall for this exact issue; however, my 2019 isn't included. I visited a local Honda dealership (Tameron Honda in Birmingham, AL), and they confirmed that my vehicle needs an electric rack to fix my steering issue. However, American Honda will not replace it. Honda knows this is an issue but is refusing to take care of it, putting the safety of myself and all other drivers on the road at risk.
Additional Notes:
My steering is "sticky" and is difficult to control. It's concerning for me and my passengers, as well as others on the road. I researched what "sticky" steering could mean, and I found Honda has an active recall for this exact issue; however, my 2019 isn't included. I visited a local Honda dealership (Tameron Honda in Birmingham, AL), and they confirmed that my vehicle needs an electric rack to fix my steering issue. However, American Honda will not replace it. Honda knows this is an issue but is refusing to take care of it, putting the safety of myself and all other drivers on the road at risk.
Mfg Campaign: 11668841
Recall Date: Jun 24, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The steering on my 2019 Honda Civic has gotten progressively "sticky" when driving at all speeds but it is worse at highway speeds (50-75 mph). I have experienced several close calls lately when the steering wheel sticks when turning into a highway curve and causes my car to veer into the oncoming traffic lane. I took my vehicle into the local Honda dealer service department and they told me they would have to replace the entire steering gearbox at a cost of $4,250.00 due to a manufacturing defect. They said my car is out of warranty range at 54258 miles and there is no recall from Honda to pay the repair cost. I cannot afford that excessive cost and now am forced to drive an unsafe vehicle.
Corrective Action:
The steering on my 2019 Honda Civic has gotten progressively "sticky" when driving at all speeds but it is worse at highway speeds (50-75 mph). I have experienced several close calls lately when the steering wheel sticks when turning into a highway curve and causes my car to veer into the oncoming traffic lane. I took my vehicle into the local Honda dealer service department and they told me they would have to replace the entire steering gearbox at a cost of $4,250.00 due to a manufacturing defect. They said my car is out of warranty range at 54258 miles and there is no recall from Honda to pay the repair cost. I cannot afford that excessive cost and now am forced to drive an unsafe vehicle.
Additional Notes:
The steering on my 2019 Honda Civic has gotten progressively "sticky" when driving at all speeds but it is worse at highway speeds (50-75 mph). I have experienced several close calls lately when the steering wheel sticks when turning into a highway curve and causes my car to veer into the oncoming traffic lane. I took my vehicle into the local Honda dealer service department and they told me they would have to replace the entire steering gearbox at a cost of $4,250.00 due to a manufacturing defect. They said my car is out of warranty range at 54258 miles and there is no recall from Honda to pay the repair cost. I cannot afford that excessive cost and now am forced to drive an unsafe vehicle.
Mfg Campaign: 11667993
Recall Date: Jun 19, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I brought my car to the dealership Honda North at 382 Newbury Street in Danvers MA on 6/5/25 to repair NHTSA Recall number 23V-858. The vehicle was returned to me on 6/7/25 at which time I was told the interior would have a strong fuel smell for 1-2 days, but that would disappear. After 4 days, the fuel smell worsened and the "Check Engine" light had come on. On 6/11/25 I returned the vehicle to Honda North. When I picked up the vehicle several days later, the fuel odor was minimal, and the check engine light was off. Today [XXX], the check engine light is back on. I plan to call Honda North to schedule what will be my 3rd visit to Honda North for this safety recall repair, which clearly is not being repaired properly, and putting me in further danger of crash or injury. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I brought my car to the dealership Honda North at 382 Newbury Street in Danvers MA on 6/5/25 to repair NHTSA Recall number 23V-858. The vehicle was returned to me on 6/7/25 at which time I was told the interior would have a strong fuel smell for 1-2 days, but that would disappear. After 4 days, the fuel smell worsened and the "Check Engine" light had come on. On 6/11/25 I returned the vehicle to Honda North. When I picked up the vehicle several days later, the fuel odor was minimal, and the check engine light was off. Today [XXX], the check engine light is back on. I plan to call Honda North to schedule what will be my 3rd visit to Honda North for this safety recall repair, which clearly is not being repaired properly, and putting me in further danger of crash or injury. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I brought my car to the dealership Honda North at 382 Newbury Street in Danvers MA on 6/5/25 to repair NHTSA Recall number 23V-858. The vehicle was returned to me on 6/7/25 at which time I was told the interior would have a strong fuel smell for 1-2 days, but that would disappear. After 4 days, the fuel smell worsened and the "Check Engine" light had come on. On 6/11/25 I returned the vehicle to Honda North. When I picked up the vehicle several days later, the fuel odor was minimal, and the check engine light was off. Today [XXX], the check engine light is back on. I plan to call Honda North to schedule what will be my 3rd visit to Honda North for this safety recall repair, which clearly is not being repaired properly, and putting me in further danger of crash or injury. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11667861
Recall Date: Jun 18, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I brought my car to the dealership Honda North at 382 Newbury Street in Danvers MA on 6/5/25 to repair NHTSA Recall number 23V-858. The vehicle was returned to me on 6/7/25 at which time I was told the interior would have a strong fuel smell for 1-2 days, but that would disappear. After 4 days, the fuel smell worsened and the "Check Engine" light had come on. On 6/11/25 I returned the vehicle to Honda North. When I picked up the vehicle several days later, the fuel odor was minimal, and the check engine light was off. Today [XXX], the check engine light is back on. I plan to call Honda North to schedule what will be my 3rd visit to Honda North for this safety recall repair, which clearly is not being repaired properly, and putting me in further danger of crash or injury. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I brought my car to the dealership Honda North at 382 Newbury Street in Danvers MA on 6/5/25 to repair NHTSA Recall number 23V-858. The vehicle was returned to me on 6/7/25 at which time I was told the interior would have a strong fuel smell for 1-2 days, but that would disappear. After 4 days, the fuel smell worsened and the "Check Engine" light had come on. On 6/11/25 I returned the vehicle to Honda North. When I picked up the vehicle several days later, the fuel odor was minimal, and the check engine light was off. Today [XXX], the check engine light is back on. I plan to call Honda North to schedule what will be my 3rd visit to Honda North for this safety recall repair, which clearly is not being repaired properly, and putting me in further danger of crash or injury. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I brought my car to the dealership Honda North at 382 Newbury Street in Danvers MA on 6/5/25 to repair NHTSA Recall number 23V-858. The vehicle was returned to me on 6/7/25 at which time I was told the interior would have a strong fuel smell for 1-2 days, but that would disappear. After 4 days, the fuel smell worsened and the "Check Engine" light had come on. On 6/11/25 I returned the vehicle to Honda North. When I picked up the vehicle several days later, the fuel odor was minimal, and the check engine light was off. Today [XXX], the check engine light is back on. I plan to call Honda North to schedule what will be my 3rd visit to Honda North for this safety recall repair, which clearly is not being repaired properly, and putting me in further danger of crash or injury. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11667861
Recall Date: Jun 18, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The AC Compressor failed and has been leaking refrigerant. I went to Honda of Chantilly to get it fixed. They contacted American Honda who stated that on my Carfax I have a branded title. I called the Maryland MVA who confirmed that my Title for my car is clean. American Honda has a recall on The Ac Shaft compressor and is refusing to replace it. I ended up passing out because it is 105 degrees here and the AC system is failing. When calling Honda of America multiple times I was told that they cannot do anything because that they believe that the title is branded. I offered to show them proof and they are refusing. They still will not service my car and they will not fix the safety issue.
Corrective Action:
The AC Compressor failed and has been leaking refrigerant. I went to Honda of Chantilly to get it fixed. They contacted American Honda who stated that on my Carfax I have a branded title. I called the Maryland MVA who confirmed that my Title for my car is clean. American Honda has a recall on The Ac Shaft compressor and is refusing to replace it. I ended up passing out because it is 105 degrees here and the AC system is failing. When calling Honda of America multiple times I was told that they cannot do anything because that they believe that the title is branded. I offered to show them proof and they are refusing. They still will not service my car and they will not fix the safety issue.
Additional Notes:
The AC Compressor failed and has been leaking refrigerant. I went to Honda of Chantilly to get it fixed. They contacted American Honda who stated that on my Carfax I have a branded title. I called the Maryland MVA who confirmed that my Title for my car is clean. American Honda has a recall on The Ac Shaft compressor and is refusing to replace it. I ended up passing out because it is 105 degrees here and the AC system is failing. When calling Honda of America multiple times I was told that they cannot do anything because that they believe that the title is branded. I offered to show them proof and they are refusing. They still will not service my car and they will not fix the safety issue.
Mfg Campaign: 11666642
Recall Date: Jun 12, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
When driving on the highway (over 40mph) the steering wheel sticks making small corrections difficult. It feels like once the steering wheel is left in an orientation for more than 1 second something grabs the steering column and holds it. I’m sure it’s supposed to be a “feature” but it causes me to have to put in effort to make the small driving corrections and they end up looking like I’m swerving inside my lane.
Corrective Action:
When driving on the highway (over 40mph) the steering wheel sticks making small corrections difficult. It feels like once the steering wheel is left in an orientation for more than 1 second something grabs the steering column and holds it. I’m sure it’s supposed to be a “feature” but it causes me to have to put in effort to make the small driving corrections and they end up looking like I’m swerving inside my lane.
Additional Notes:
When driving on the highway (over 40mph) the steering wheel sticks making small corrections difficult. It feels like once the steering wheel is left in an orientation for more than 1 second something grabs the steering column and holds it. I’m sure it’s supposed to be a “feature” but it causes me to have to put in effort to make the small driving corrections and they end up looking like I’m swerving inside my lane.
Mfg Campaign: 11665937
Recall Date: Jun 9, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
While driving the dash showed a "12 volt battery charging system problem." Continued to drive to a safe location roughly a mile down the road and while enroute all the error lights illuminated and proceeded to state "Tire Pressure Monitor Problem" "Brake System Problem" "Brake Hold System Problem" "Power Steering Problem" and a couple others I don't recall. I lost my power steering while driving and my wipers proceeded to stop working, in a downpour. Contacted AAA who came and ran diagnostics which showed the alternator was dead. I then had to have my vehicle towed instead of driving it to work.
Corrective Action:
While driving the dash showed a "12 volt battery charging system problem." Continued to drive to a safe location roughly a mile down the road and while enroute all the error lights illuminated and proceeded to state "Tire Pressure Monitor Problem" "Brake System Problem" "Brake Hold System Problem" "Power Steering Problem" and a couple others I don't recall. I lost my power steering while driving and my wipers proceeded to stop working, in a downpour. Contacted AAA who came and ran diagnostics which showed the alternator was dead. I then had to have my vehicle towed instead of driving it to work.
Additional Notes:
While driving the dash showed a "12 volt battery charging system problem." Continued to drive to a safe location roughly a mile down the road and while enroute all the error lights illuminated and proceeded to state "Tire Pressure Monitor Problem" "Brake System Problem" "Brake Hold System Problem" "Power Steering Problem" and a couple others I don't recall. I lost my power steering while driving and my wipers proceeded to stop working, in a downpour. Contacted AAA who came and ran diagnostics which showed the alternator was dead. I then had to have my vehicle towed instead of driving it to work.
Mfg Campaign: 11665531
Recall Date: Jun 7, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the dash showed a "12 volt battery charging system problem." Continued to drive to a safe location roughly a mile down the road and while enroute all the error lights illuminated and proceeded to state "Tire Pressure Monitor Problem" "Brake System Problem" "Brake Hold System Problem" "Power Steering Problem" and a couple others I don't recall. I lost my power steering while driving and my wipers proceeded to stop working, in a downpour. Contacted AAA who came and ran diagnostics which showed the alternator was dead. I then had to have my vehicle towed instead of driving it to work.
Corrective Action:
While driving the dash showed a "12 volt battery charging system problem." Continued to drive to a safe location roughly a mile down the road and while enroute all the error lights illuminated and proceeded to state "Tire Pressure Monitor Problem" "Brake System Problem" "Brake Hold System Problem" "Power Steering Problem" and a couple others I don't recall. I lost my power steering while driving and my wipers proceeded to stop working, in a downpour. Contacted AAA who came and ran diagnostics which showed the alternator was dead. I then had to have my vehicle towed instead of driving it to work.
Additional Notes:
While driving the dash showed a "12 volt battery charging system problem." Continued to drive to a safe location roughly a mile down the road and while enroute all the error lights illuminated and proceeded to state "Tire Pressure Monitor Problem" "Brake System Problem" "Brake Hold System Problem" "Power Steering Problem" and a couple others I don't recall. I lost my power steering while driving and my wipers proceeded to stop working, in a downpour. Contacted AAA who came and ran diagnostics which showed the alternator was dead. I then had to have my vehicle towed instead of driving it to work.
Mfg Campaign: 11665531
Recall Date: Jun 7, 2025
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