Complaints & Recalls
Official Safety Recalls - Important!
80 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 28, 2020
Consumer Complaints
465 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Honda fuel pump had a recall back in 2020-2021, which was replaced months after. Now, two years later my car has completely stalled out on me in the middle of driving, not once but TWICE. In the middle of the road. Both incidents happened when I had gas in my car, full battery, etc. and would not turn on until again (both times) until I manually put gas in it. Accelerating is extremely weak, engine is sputtering constantly. Brought it to Commonwealth Honda after the first incident, no answers. After having this happen a second time, i brought it back a second time. I was told there is nothing they can do as they can't see the car stalling in person. I have reiterated to both technicians and management that this car is NOT safe to drive due to a faulty fuel pump, and I am being told tough luck. I would like this problem and these incidents documented in the event I do end up getting injured from this faulty part they are refusing to fix. It has happened two times in the last month, and i'm sure it won't be the last.
Corrective Action:
Honda fuel pump had a recall back in 2020-2021, which was replaced months after. Now, two years later my car has completely stalled out on me in the middle of driving, not once but TWICE. In the middle of the road. Both incidents happened when I had gas in my car, full battery, etc. and would not turn on until again (both times) until I manually put gas in it. Accelerating is extremely weak, engine is sputtering constantly. Brought it to Commonwealth Honda after the first incident, no answers. After having this happen a second time, i brought it back a second time. I was told there is nothing they can do as they can't see the car stalling in person. I have reiterated to both technicians and management that this car is NOT safe to drive due to a faulty fuel pump, and I am being told tough luck. I would like this problem and these incidents documented in the event I do end up getting injured from this faulty part they are refusing to fix. It has happened two times in the last month, and i'm sure it won't be the last.
Additional Notes:
Honda fuel pump had a recall back in 2020-2021, which was replaced months after. Now, two years later my car has completely stalled out on me in the middle of driving, not once but TWICE. In the middle of the road. Both incidents happened when I had gas in my car, full battery, etc. and would not turn on until again (both times) until I manually put gas in it. Accelerating is extremely weak, engine is sputtering constantly. Brought it to Commonwealth Honda after the first incident, no answers. After having this happen a second time, i brought it back a second time. I was told there is nothing they can do as they can't see the car stalling in person. I have reiterated to both technicians and management that this car is NOT safe to drive due to a faulty fuel pump, and I am being told tough luck. I would like this problem and these incidents documented in the event I do end up getting injured from this faulty part they are refusing to fix. It has happened two times in the last month, and i'm sure it won't be the last.
Mfg Campaign: 11580467
Recall Date: Apr 1, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering wheel sticks on left turns, has been doing this for a while and Honda dealer can’t find issue. On highway, in turns, parked as well. Forums show plenty of others with this issue on their civics equipped with Honda Sensing years 2016-2024+. One had a steering rack replaced under warranty. I was encouraged to make a report on here by plenty of the members.
Corrective Action:
Steering wheel sticks on left turns, has been doing this for a while and Honda dealer can’t find issue. On highway, in turns, parked as well. Forums show plenty of others with this issue on their civics equipped with Honda Sensing years 2016-2024+. One had a steering rack replaced under warranty. I was encouraged to make a report on here by plenty of the members.
Additional Notes:
Steering wheel sticks on left turns, has been doing this for a while and Honda dealer can’t find issue. On highway, in turns, parked as well. Forums show plenty of others with this issue on their civics equipped with Honda Sensing years 2016-2024+. One had a steering rack replaced under warranty. I was encouraged to make a report on here by plenty of the members.
Mfg Campaign: 11579175
Recall Date: Mar 24, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Headgasket failure at extremely low miles due to poor or flawed design. Vehicle has a valley between the cylinders where the gasket sits begging to be blown out. The low mileage failure rate is tremendous causing numberous drivability issues while on the road. You loose entire throttle control every light on the dash comes on. Every advance system shuts down. You loose every assist feature. It’s all of a sudden and random as well. Pulled out on to the main highway 52 and my car just fell on its face. If I wouldn’t have been in an area safely and quickly to hurry and get out of the way of traffic. It could’ve seriously caused a big accident. Pulling out on a highway or interstate with everything being normal then bam you have no control of the vehicle is a very horrifying situation to have to be subjected to.
Corrective Action:
Headgasket failure at extremely low miles due to poor or flawed design. Vehicle has a valley between the cylinders where the gasket sits begging to be blown out. The low mileage failure rate is tremendous causing numberous drivability issues while on the road. You loose entire throttle control every light on the dash comes on. Every advance system shuts down. You loose every assist feature. It’s all of a sudden and random as well. Pulled out on to the main highway 52 and my car just fell on its face. If I wouldn’t have been in an area safely and quickly to hurry and get out of the way of traffic. It could’ve seriously caused a big accident. Pulling out on a highway or interstate with everything being normal then bam you have no control of the vehicle is a very horrifying situation to have to be subjected to.
Additional Notes:
Headgasket failure at extremely low miles due to poor or flawed design. Vehicle has a valley between the cylinders where the gasket sits begging to be blown out. The low mileage failure rate is tremendous causing numberous drivability issues while on the road. You loose entire throttle control every light on the dash comes on. Every advance system shuts down. You loose every assist feature. It’s all of a sudden and random as well. Pulled out on to the main highway 52 and my car just fell on its face. If I wouldn’t have been in an area safely and quickly to hurry and get out of the way of traffic. It could’ve seriously caused a big accident. Pulling out on a highway or interstate with everything being normal then bam you have no control of the vehicle is a very horrifying situation to have to be subjected to.
Mfg Campaign: 11579012
Recall Date: Mar 23, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Headgasket failure at extremely low miles due to poor or flawed design. Vehicle has a valley between the cylinders where the gasket sits begging to be blown out. The low mileage failure rate is tremendous causing numberous drivability issues while on the road. You loose entire throttle control every light on the dash comes on. Every advance system shuts down. You loose every assist feature. It’s all of a sudden and random as well. Pulled out on to the main highway 52 and my car just fell on its face. If I wouldn’t have been in an area safely and quickly to hurry and get out of the way of traffic. It could’ve seriously caused a big accident. Pulling out on a highway or interstate with everything being normal then bam you have no control of the vehicle is a very horrifying situation to have to be subjected to.
Corrective Action:
Headgasket failure at extremely low miles due to poor or flawed design. Vehicle has a valley between the cylinders where the gasket sits begging to be blown out. The low mileage failure rate is tremendous causing numberous drivability issues while on the road. You loose entire throttle control every light on the dash comes on. Every advance system shuts down. You loose every assist feature. It’s all of a sudden and random as well. Pulled out on to the main highway 52 and my car just fell on its face. If I wouldn’t have been in an area safely and quickly to hurry and get out of the way of traffic. It could’ve seriously caused a big accident. Pulling out on a highway or interstate with everything being normal then bam you have no control of the vehicle is a very horrifying situation to have to be subjected to.
Additional Notes:
Headgasket failure at extremely low miles due to poor or flawed design. Vehicle has a valley between the cylinders where the gasket sits begging to be blown out. The low mileage failure rate is tremendous causing numberous drivability issues while on the road. You loose entire throttle control every light on the dash comes on. Every advance system shuts down. You loose every assist feature. It’s all of a sudden and random as well. Pulled out on to the main highway 52 and my car just fell on its face. If I wouldn’t have been in an area safely and quickly to hurry and get out of the way of traffic. It could’ve seriously caused a big accident. Pulling out on a highway or interstate with everything being normal then bam you have no control of the vehicle is a very horrifying situation to have to be subjected to.
Mfg Campaign: 11579012
Recall Date: Mar 23, 2024
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Headgasket failure at extremely low miles due to poor or flawed design. Vehicle has a valley between the cylinders where the gasket sits begging to be blown out. The low mileage failure rate is tremendous causing numberous drivability issues while on the road. You loose entire throttle control every light on the dash comes on. Every advance system shuts down. You loose every assist feature. It’s all of a sudden and random as well. Pulled out on to the main highway 52 and my car just fell on its face. If I wouldn’t have been in an area safely and quickly to hurry and get out of the way of traffic. It could’ve seriously caused a big accident. Pulling out on a highway or interstate with everything being normal then bam you have no control of the vehicle is a very horrifying situation to have to be subjected to.
Corrective Action:
Headgasket failure at extremely low miles due to poor or flawed design. Vehicle has a valley between the cylinders where the gasket sits begging to be blown out. The low mileage failure rate is tremendous causing numberous drivability issues while on the road. You loose entire throttle control every light on the dash comes on. Every advance system shuts down. You loose every assist feature. It’s all of a sudden and random as well. Pulled out on to the main highway 52 and my car just fell on its face. If I wouldn’t have been in an area safely and quickly to hurry and get out of the way of traffic. It could’ve seriously caused a big accident. Pulling out on a highway or interstate with everything being normal then bam you have no control of the vehicle is a very horrifying situation to have to be subjected to.
Additional Notes:
Headgasket failure at extremely low miles due to poor or flawed design. Vehicle has a valley between the cylinders where the gasket sits begging to be blown out. The low mileage failure rate is tremendous causing numberous drivability issues while on the road. You loose entire throttle control every light on the dash comes on. Every advance system shuts down. You loose every assist feature. It’s all of a sudden and random as well. Pulled out on to the main highway 52 and my car just fell on its face. If I wouldn’t have been in an area safely and quickly to hurry and get out of the way of traffic. It could’ve seriously caused a big accident. Pulling out on a highway or interstate with everything being normal then bam you have no control of the vehicle is a very horrifying situation to have to be subjected to.
Mfg Campaign: 11579012
Recall Date: Mar 23, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owned a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
Corrective Action:
The contact owned a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
Additional Notes:
The contact owned a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
Mfg Campaign: 11578645
Recall Date: Mar 21, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Honda Civic. The contact received notification NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the parts to repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs as the recall notice was received several months ago. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
Corrective Action:
The contact owns a 2019 Honda Civic. The contact received notification NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the parts to repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs as the recall notice was received several months ago. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
Additional Notes:
The contact owns a 2019 Honda Civic. The contact received notification NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the parts to repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs as the recall notice was received several months ago. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
Mfg Campaign: 11578692
Recall Date: Mar 21, 2024
Honda (american Honda Motor Co.)
Defect Description:
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11577654
Recall Date: Mar 15, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The automatic emergency braking system has flashed across my dash on multiple occasions while actually braked on a handful of times. The system seems to work correctly when its needed, but the concern is it will brake while nothing has been infront of me. I have come to dead stop while going 15 through a empty parking lot. The vehicle is open for inspection at any time. The safety of myself and others is at risk due to faulty detection and can cause an accident with my child in the car. I have not taken it to be inspected or looked at. There has been no warning lights about faults in anything.
Corrective Action:
The automatic emergency braking system has flashed across my dash on multiple occasions while actually braked on a handful of times. The system seems to work correctly when its needed, but the concern is it will brake while nothing has been infront of me. I have come to dead stop while going 15 through a empty parking lot. The vehicle is open for inspection at any time. The safety of myself and others is at risk due to faulty detection and can cause an accident with my child in the car. I have not taken it to be inspected or looked at. There has been no warning lights about faults in anything.
Additional Notes:
The automatic emergency braking system has flashed across my dash on multiple occasions while actually braked on a handful of times. The system seems to work correctly when its needed, but the concern is it will brake while nothing has been infront of me. I have come to dead stop while going 15 through a empty parking lot. The vehicle is open for inspection at any time. The safety of myself and others is at risk due to faulty detection and can cause an accident with my child in the car. I have not taken it to be inspected or looked at. There has been no warning lights about faults in anything.
Mfg Campaign: 11576962
Recall Date: Mar 12, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The automatic emergency braking system has flashed across my dash on multiple occasions while actually braked on a handful of times. The system seems to work correctly when its needed, but the concern is it will brake while nothing has been infront of me. I have come to dead stop while going 15 through a empty parking lot. The vehicle is open for inspection at any time. The safety of myself and others is at risk due to faulty detection and can cause an accident with my child in the car. I have not taken it to be inspected or looked at. There has been no warning lights about faults in anything.
Corrective Action:
The automatic emergency braking system has flashed across my dash on multiple occasions while actually braked on a handful of times. The system seems to work correctly when its needed, but the concern is it will brake while nothing has been infront of me. I have come to dead stop while going 15 through a empty parking lot. The vehicle is open for inspection at any time. The safety of myself and others is at risk due to faulty detection and can cause an accident with my child in the car. I have not taken it to be inspected or looked at. There has been no warning lights about faults in anything.
Additional Notes:
The automatic emergency braking system has flashed across my dash on multiple occasions while actually braked on a handful of times. The system seems to work correctly when its needed, but the concern is it will brake while nothing has been infront of me. I have come to dead stop while going 15 through a empty parking lot. The vehicle is open for inspection at any time. The safety of myself and others is at risk due to faulty detection and can cause an accident with my child in the car. I have not taken it to be inspected or looked at. There has been no warning lights about faults in anything.
Mfg Campaign: 11576962
Recall Date: Mar 12, 2024
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Honda won't cover my failing Evaporator for the AC in my 2019 Civic with only 43,000 miles. The AC helps defrost my windshield, it is a safety concern not to mention the scorching heat we get in the California summers. It is absurd that this part is failing already and Honda has admitted to numerous issues throughout the AC systems of these cars but claims no responsibility for the failed evaporator. They do this because it is a labor-intensive part to replace and it is unfair to shoulder this issue on the consumer.
Corrective Action:
Honda won't cover my failing Evaporator for the AC in my 2019 Civic with only 43,000 miles. The AC helps defrost my windshield, it is a safety concern not to mention the scorching heat we get in the California summers. It is absurd that this part is failing already and Honda has admitted to numerous issues throughout the AC systems of these cars but claims no responsibility for the failed evaporator. They do this because it is a labor-intensive part to replace and it is unfair to shoulder this issue on the consumer.
Additional Notes:
Honda won't cover my failing Evaporator for the AC in my 2019 Civic with only 43,000 miles. The AC helps defrost my windshield, it is a safety concern not to mention the scorching heat we get in the California summers. It is absurd that this part is failing already and Honda has admitted to numerous issues throughout the AC systems of these cars but claims no responsibility for the failed evaporator. They do this because it is a labor-intensive part to replace and it is unfair to shoulder this issue on the consumer.
Mfg Campaign: 11576593
Recall Date: Mar 11, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have had the accident mitigation system trigger for no reason causing the vehicle to slam on the brakes and come to a complete stop or close to a complete stop on two separate occasions. The first time this happened the vehicle had relatively low miles. I was driving down the road on a sunny day and the vehicle slammed on the brakes. The second time this happened I was driving to work right before the sun rise. The vehicle again slammed on the brakes all by its self. Thankfully no one was behind me either time.
Corrective Action:
I have had the accident mitigation system trigger for no reason causing the vehicle to slam on the brakes and come to a complete stop or close to a complete stop on two separate occasions. The first time this happened the vehicle had relatively low miles. I was driving down the road on a sunny day and the vehicle slammed on the brakes. The second time this happened I was driving to work right before the sun rise. The vehicle again slammed on the brakes all by its self. Thankfully no one was behind me either time.
Additional Notes:
I have had the accident mitigation system trigger for no reason causing the vehicle to slam on the brakes and come to a complete stop or close to a complete stop on two separate occasions. The first time this happened the vehicle had relatively low miles. I was driving down the road on a sunny day and the vehicle slammed on the brakes. The second time this happened I was driving to work right before the sun rise. The vehicle again slammed on the brakes all by its self. Thankfully no one was behind me either time.
Mfg Campaign: 11576681
Recall Date: Mar 11, 2024
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I purchased my car in December 2018. My car is a 2019 Honda Civic SI coupe I didn’t have any problems with my car other than two big dents on the top next to my sunroof. I notified the dealership in the beginning of summer of 2022 and they looked at it and told me that that was caused by me going too fast on a corner He literally told me with a straight face and I was very mad so I took it to a body shop Explain to him and showed him what the problem was. He then told me that he had another car come in for the same problem and I’m wondering if anybody else is having the same problem. The Body shop owner told me that that was caused by some weak points on the structure from the sunroof and to repair it. They would have to take some of the interior out and straighten it out from the inside if anyone else is having this problem, please let me know.
Corrective Action:
I purchased my car in December 2018. My car is a 2019 Honda Civic SI coupe I didn’t have any problems with my car other than two big dents on the top next to my sunroof. I notified the dealership in the beginning of summer of 2022 and they looked at it and told me that that was caused by me going too fast on a corner He literally told me with a straight face and I was very mad so I took it to a body shop Explain to him and showed him what the problem was. He then told me that he had another car come in for the same problem and I’m wondering if anybody else is having the same problem. The Body shop owner told me that that was caused by some weak points on the structure from the sunroof and to repair it. They would have to take some of the interior out and straighten it out from the inside if anyone else is having this problem, please let me know.
Additional Notes:
I purchased my car in December 2018. My car is a 2019 Honda Civic SI coupe I didn’t have any problems with my car other than two big dents on the top next to my sunroof. I notified the dealership in the beginning of summer of 2022 and they looked at it and told me that that was caused by me going too fast on a corner He literally told me with a straight face and I was very mad so I took it to a body shop Explain to him and showed him what the problem was. He then told me that he had another car come in for the same problem and I’m wondering if anybody else is having the same problem. The Body shop owner told me that that was caused by some weak points on the structure from the sunroof and to repair it. They would have to take some of the interior out and straighten it out from the inside if anyone else is having this problem, please let me know.
Mfg Campaign: 11575885
Recall Date: Mar 6, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Subject: Formal Complaint - Premature AC Evaporator Failure in 2019 Honda Civic Vehicles National Highway Traffic Safety Administration (NHTSA) 1200 New Jersey Avenue SE Washington, DC 20590 Dear NHTSA, I am writing to file a formal complaint regarding the premature failure of the air conditioning (A/C) evaporator in my 2019 Honda Civic EX. The substantial repair cost, exceeding $2,100, leaves me deeply concerned about a potentially widespread defect within this model's A/C system. My dealership informed me that other crucial A/C components, such as the condenser and compressor, are covered by an extended 10-year warranty. However, the evaporator, is not. This disparity in coverage seems unjustified, given the significant number of similar complaints I have found online. A discussion thread [XXX] {Honda forum} ) features numerous Honda owners reporting evaporator failures, with a Honda mechanic's post highlighting the issue's frequency. I purchased this vehicle with the expectation of Honda's renowned reliability. I face significant financial hardship within a year of purchase. A previous substantial engine wiring repair further burdened my situation, even leading to my full coverage insurance being dropped. Now, facing the steep cost of the evaporator repair, I am left with expensive liability-only insurance. Based on my experience, the widespread online reports, and the extended warranties on other A/C components, I have strong reason to believe that this model's A/C system is inherently faulty. I urge the NHTSA to investigate this issue and consider the potential need for a recall or extended warranty coverage for the A/C evaporator to protect other Honda owners from similar unexpected expenses. I have attached the repair estimate for your reference. Thank you for your attention and dedication to vehicle safety. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Subject: Formal Complaint - Premature AC Evaporator Failure in 2019 Honda Civic Vehicles National Highway Traffic Safety Administration (NHTSA) 1200 New Jersey Avenue SE Washington, DC 20590 Dear NHTSA, I am writing to file a formal complaint regarding the premature failure of the air conditioning (A/C) evaporator in my 2019 Honda Civic EX. The substantial repair cost, exceeding $2,100, leaves me deeply concerned about a potentially widespread defect within this model's A/C system. My dealership informed me that other crucial A/C components, such as the condenser and compressor, are covered by an extended 10-year warranty. However, the evaporator, is not. This disparity in coverage seems unjustified, given the significant number of similar complaints I have found online. A discussion thread [XXX] {Honda forum} ) features numerous Honda owners reporting evaporator failures, with a Honda mechanic's post highlighting the issue's frequency. I purchased this vehicle with the expectation of Honda's renowned reliability. I face significant financial hardship within a year of purchase. A previous substantial engine wiring repair further burdened my situation, even leading to my full coverage insurance being dropped. Now, facing the steep cost of the evaporator repair, I am left with expensive liability-only insurance. Based on my experience, the widespread online reports, and the extended warranties on other A/C components, I have strong reason to believe that this model's A/C system is inherently faulty. I urge the NHTSA to investigate this issue and consider the potential need for a recall or extended warranty coverage for the A/C evaporator to protect other Honda owners from similar unexpected expenses. I have attached the repair estimate for your reference. Thank you for your attention and dedication to vehicle safety. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Subject: Formal Complaint - Premature AC Evaporator Failure in 2019 Honda Civic Vehicles National Highway Traffic Safety Administration (NHTSA) 1200 New Jersey Avenue SE Washington, DC 20590 Dear NHTSA, I am writing to file a formal complaint regarding the premature failure of the air conditioning (A/C) evaporator in my 2019 Honda Civic EX. The substantial repair cost, exceeding $2,100, leaves me deeply concerned about a potentially widespread defect within this model's A/C system. My dealership informed me that other crucial A/C components, such as the condenser and compressor, are covered by an extended 10-year warranty. However, the evaporator, is not. This disparity in coverage seems unjustified, given the significant number of similar complaints I have found online. A discussion thread [XXX] {Honda forum} ) features numerous Honda owners reporting evaporator failures, with a Honda mechanic's post highlighting the issue's frequency. I purchased this vehicle with the expectation of Honda's renowned reliability. I face significant financial hardship within a year of purchase. A previous substantial engine wiring repair further burdened my situation, even leading to my full coverage insurance being dropped. Now, facing the steep cost of the evaporator repair, I am left with expensive liability-only insurance. Based on my experience, the widespread online reports, and the extended warranties on other A/C components, I have strong reason to believe that this model's A/C system is inherently faulty. I urge the NHTSA to investigate this issue and consider the potential need for a recall or extended warranty coverage for the A/C evaporator to protect other Honda owners from similar unexpected expenses. I have attached the repair estimate for your reference. Thank you for your attention and dedication to vehicle safety. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11575126
Recall Date: Mar 3, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
When making a left turn or curving left the steering wheel is sticking. If not slightly jerked then the steering wheel will remain in the left position. When holding the break, not in park, and turn the steering wheel you can hear a pop- the sticky releasing. It is unsafe. I have confirmed (and found this website) through reddit and [XXX] , many others with this generation car are having the same problem. Car has 75,000 miles on it, this began around 50,000. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
When making a left turn or curving left the steering wheel is sticking. If not slightly jerked then the steering wheel will remain in the left position. When holding the break, not in park, and turn the steering wheel you can hear a pop- the sticky releasing. It is unsafe. I have confirmed (and found this website) through reddit and [XXX] , many others with this generation car are having the same problem. Car has 75,000 miles on it, this began around 50,000. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
When making a left turn or curving left the steering wheel is sticking. If not slightly jerked then the steering wheel will remain in the left position. When holding the break, not in park, and turn the steering wheel you can hear a pop- the sticky releasing. It is unsafe. I have confirmed (and found this website) through reddit and [XXX] , many others with this generation car are having the same problem. Car has 75,000 miles on it, this began around 50,000. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11574628
Recall Date: Feb 29, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering get sticky and jerky after driving for 15-20 minutes. The steering wheel seems to get stuck for a second and then trying to slightly correct, jerks the vehicle around in the lane. It feels like there are notches in the steering. This is a safety issue because you could overcorrect and get jerked into another lane of traffic. No warning lamps. The issues started just under 50,000 miles.
Corrective Action:
Steering get sticky and jerky after driving for 15-20 minutes. The steering wheel seems to get stuck for a second and then trying to slightly correct, jerks the vehicle around in the lane. It feels like there are notches in the steering. This is a safety issue because you could overcorrect and get jerked into another lane of traffic. No warning lamps. The issues started just under 50,000 miles.
Additional Notes:
Steering get sticky and jerky after driving for 15-20 minutes. The steering wheel seems to get stuck for a second and then trying to slightly correct, jerks the vehicle around in the lane. It feels like there are notches in the steering. This is a safety issue because you could overcorrect and get jerked into another lane of traffic. No warning lamps. The issues started just under 50,000 miles.
Mfg Campaign: 11574389
Recall Date: Feb 28, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11574461
Recall Date: Feb 28, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My vehicle has randomly had the emergency brake assist applied when there was nothing in front of me. Thankfully there were no vehicles behind me & the times that there were it was residential roads that are 25mph. If this continues to happen it could cause an accident, having my vehicle go from 45-55mph to a complete stop with zero warning & no ability to continue driving until the alert disappears from the dash is quite dangerous. I haven’t had my vehicle looked at yet as it’s not something I can easily replicate, but I’ve seen quite a few complaints about it happening so I figured I should report it as well.
Corrective Action:
My vehicle has randomly had the emergency brake assist applied when there was nothing in front of me. Thankfully there were no vehicles behind me & the times that there were it was residential roads that are 25mph. If this continues to happen it could cause an accident, having my vehicle go from 45-55mph to a complete stop with zero warning & no ability to continue driving until the alert disappears from the dash is quite dangerous. I haven’t had my vehicle looked at yet as it’s not something I can easily replicate, but I’ve seen quite a few complaints about it happening so I figured I should report it as well.
Additional Notes:
My vehicle has randomly had the emergency brake assist applied when there was nothing in front of me. Thankfully there were no vehicles behind me & the times that there were it was residential roads that are 25mph. If this continues to happen it could cause an accident, having my vehicle go from 45-55mph to a complete stop with zero warning & no ability to continue driving until the alert disappears from the dash is quite dangerous. I haven’t had my vehicle looked at yet as it’s not something I can easily replicate, but I’ve seen quite a few complaints about it happening so I figured I should report it as well.
Mfg Campaign: 11573821
Recall Date: Feb 24, 2024
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
Since purchasing the vehicle at around 35k miles there’s been an occasional clicking / knocking noise when turning. It’s not consistent, but it seems to be the start of the CV axle failing or something with the struts. I’m having the vehicle looked over, but again I’ve seen multiple complaints of this specific issue and wanted to report it. These parts should not be failing this early.
Corrective Action:
Since purchasing the vehicle at around 35k miles there’s been an occasional clicking / knocking noise when turning. It’s not consistent, but it seems to be the start of the CV axle failing or something with the struts. I’m having the vehicle looked over, but again I’ve seen multiple complaints of this specific issue and wanted to report it. These parts should not be failing this early.
Additional Notes:
Since purchasing the vehicle at around 35k miles there’s been an occasional clicking / knocking noise when turning. It’s not consistent, but it seems to be the start of the CV axle failing or something with the struts. I’m having the vehicle looked over, but again I’ve seen multiple complaints of this specific issue and wanted to report it. These parts should not be failing this early.
Mfg Campaign: 11573824
Recall Date: Feb 24, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I received a recall notice for the fuel pump module. The Safety Consequence in the recall notice says the following: An inoperable fuel pump could prevent an engine from starting, cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury. The replacement parts needed to repair your vehicle are not currently available but are expected to become available in the fall of 2024. I should be entitled to a loaner car until the part becomes available and is fixed. If my car stalled while making a left turn in an intersection could be deadly. I called the Honda Motor Company and they reiterated the same information in the recall notice. So, no help there.
Corrective Action:
I received a recall notice for the fuel pump module. The Safety Consequence in the recall notice says the following: An inoperable fuel pump could prevent an engine from starting, cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury. The replacement parts needed to repair your vehicle are not currently available but are expected to become available in the fall of 2024. I should be entitled to a loaner car until the part becomes available and is fixed. If my car stalled while making a left turn in an intersection could be deadly. I called the Honda Motor Company and they reiterated the same information in the recall notice. So, no help there.
Additional Notes:
I received a recall notice for the fuel pump module. The Safety Consequence in the recall notice says the following: An inoperable fuel pump could prevent an engine from starting, cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury. The replacement parts needed to repair your vehicle are not currently available but are expected to become available in the fall of 2024. I should be entitled to a loaner car until the part becomes available and is fixed. If my car stalled while making a left turn in an intersection could be deadly. I called the Honda Motor Company and they reiterated the same information in the recall notice. So, no help there.
Mfg Campaign: 11573576
Recall Date: Feb 23, 2024
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