Complaints & Recalls
Official Safety Recalls - Important!
80 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VEU, AEV, ZET
Recall Date: Jun 29, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Consumer Complaints
245 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
ON 24 FEB 2021, WHILE DRIVING DOWN A STATE ROAD AT ABOUT 50 MPH, MY MOONROOF SUDDENLY EXPLODED OUTWARD. THE MOONROOF WAS CLOSED AT THE TIME OF THE EXPLOSION. I HAD NOT PASSED UNDER ANY OVERPASS (DROPPED OBJECT), NOR WAS I PASSING OR HAD I BEEN PASSED BY ANOTHER VEHICLE (THROWN DEBRIS). THE VEHICLE IN FRONT OF ME WAS OVER 200 YARDS AWAY. WHEN THE MOONROOF UNEXPLAINABLY EXPLODED, MOONROOF GLASS WAS THROWN ACROSS MY ROOF AND TRUNK, SCRATCHING THE PAINT. THE REPAIR BILL FROM MY LOCAL DEALERSHIP FOR JUST THE MOONROOF REPAIR WAS $976.66. I FEEL THERE CAN BE NO OTHER EXPLANATION TO THE EXPLODED MOONROOF OTHER THAN SOME TYPE OF DEFECT WITH THE CAR. THE GLASS EXPLODED OUTWARD, AND THE ENTIRE GLASS WAS SHATTERED. IT WAS NOT A "ROCK CHIP" OR OTHER TYPE OF DAMAGE SINCE NOTHING ELSE WAS IN THE AREA.
Corrective Action:
ON 24 FEB 2021, WHILE DRIVING DOWN A STATE ROAD AT ABOUT 50 MPH, MY MOONROOF SUDDENLY EXPLODED OUTWARD. THE MOONROOF WAS CLOSED AT THE TIME OF THE EXPLOSION. I HAD NOT PASSED UNDER ANY OVERPASS (DROPPED OBJECT), NOR WAS I PASSING OR HAD I BEEN PASSED BY ANOTHER VEHICLE (THROWN DEBRIS). THE VEHICLE IN FRONT OF ME WAS OVER 200 YARDS AWAY. WHEN THE MOONROOF UNEXPLAINABLY EXPLODED, MOONROOF GLASS WAS THROWN ACROSS MY ROOF AND TRUNK, SCRATCHING THE PAINT. THE REPAIR BILL FROM MY LOCAL DEALERSHIP FOR JUST THE MOONROOF REPAIR WAS $976.66. I FEEL THERE CAN BE NO OTHER EXPLANATION TO THE EXPLODED MOONROOF OTHER THAN SOME TYPE OF DEFECT WITH THE CAR. THE GLASS EXPLODED OUTWARD, AND THE ENTIRE GLASS WAS SHATTERED. IT WAS NOT A "ROCK CHIP" OR OTHER TYPE OF DAMAGE SINCE NOTHING ELSE WAS IN THE AREA.
Additional Notes:
ON 24 FEB 2021, WHILE DRIVING DOWN A STATE ROAD AT ABOUT 50 MPH, MY MOONROOF SUDDENLY EXPLODED OUTWARD. THE MOONROOF WAS CLOSED AT THE TIME OF THE EXPLOSION. I HAD NOT PASSED UNDER ANY OVERPASS (DROPPED OBJECT), NOR WAS I PASSING OR HAD I BEEN PASSED BY ANOTHER VEHICLE (THROWN DEBRIS). THE VEHICLE IN FRONT OF ME WAS OVER 200 YARDS AWAY. WHEN THE MOONROOF UNEXPLAINABLY EXPLODED, MOONROOF GLASS WAS THROWN ACROSS MY ROOF AND TRUNK, SCRATCHING THE PAINT. THE REPAIR BILL FROM MY LOCAL DEALERSHIP FOR JUST THE MOONROOF REPAIR WAS $976.66. I FEEL THERE CAN BE NO OTHER EXPLANATION TO THE EXPLODED MOONROOF OTHER THAN SOME TYPE OF DEFECT WITH THE CAR. THE GLASS EXPLODED OUTWARD, AND THE ENTIRE GLASS WAS SHATTERED. IT WAS NOT A "ROCK CHIP" OR OTHER TYPE OF DAMAGE SINCE NOTHING ELSE WAS IN THE AREA.
Mfg Campaign: 11399120
Recall Date: Mar 4, 2021
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
I WAS IN A WRECK MAY 2020. I SWERVED TO MISS A DEER AND HIT A CONCRETE COLVERT, THE VEHICLE LAUNCHED AND MY AIRBAGS DIDN'T GO OFF. VEHICLE CAUGHT FIRE, MY MOTOR, TRANSMISSION, AND TIRES CAME OFF. I SUFFERED FROM SPINAL INJURY AND NERVE DAMAGE.
Corrective Action:
I WAS IN A WRECK MAY 2020. I SWERVED TO MISS A DEER AND HIT A CONCRETE COLVERT, THE VEHICLE LAUNCHED AND MY AIRBAGS DIDN'T GO OFF. VEHICLE CAUGHT FIRE, MY MOTOR, TRANSMISSION, AND TIRES CAME OFF. I SUFFERED FROM SPINAL INJURY AND NERVE DAMAGE.
Additional Notes:
I WAS IN A WRECK MAY 2020. I SWERVED TO MISS A DEER AND HIT A CONCRETE COLVERT, THE VEHICLE LAUNCHED AND MY AIRBAGS DIDN'T GO OFF. VEHICLE CAUGHT FIRE, MY MOTOR, TRANSMISSION, AND TIRES CAME OFF. I SUFFERED FROM SPINAL INJURY AND NERVE DAMAGE.
Mfg Campaign: 11389634
Recall Date: Jan 24, 2021
Honda (american Honda Motor Co.)
Defect Description:
WHEELS
Potential Consequences:
I WAS IN A WRECK MAY 2020. I SWERVED TO MISS A DEER AND HIT A CONCRETE COLVERT, THE VEHICLE LAUNCHED AND MY AIRBAGS DIDN'T GO OFF. VEHICLE CAUGHT FIRE, MY MOTOR, TRANSMISSION, AND TIRES CAME OFF. I SUFFERED FROM SPINAL INJURY AND NERVE DAMAGE.
Corrective Action:
I WAS IN A WRECK MAY 2020. I SWERVED TO MISS A DEER AND HIT A CONCRETE COLVERT, THE VEHICLE LAUNCHED AND MY AIRBAGS DIDN'T GO OFF. VEHICLE CAUGHT FIRE, MY MOTOR, TRANSMISSION, AND TIRES CAME OFF. I SUFFERED FROM SPINAL INJURY AND NERVE DAMAGE.
Additional Notes:
I WAS IN A WRECK MAY 2020. I SWERVED TO MISS A DEER AND HIT A CONCRETE COLVERT, THE VEHICLE LAUNCHED AND MY AIRBAGS DIDN'T GO OFF. VEHICLE CAUGHT FIRE, MY MOTOR, TRANSMISSION, AND TIRES CAME OFF. I SUFFERED FROM SPINAL INJURY AND NERVE DAMAGE.
Mfg Campaign: 11389634
Recall Date: Jan 24, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS IN A WRECK MAY 2020. I SWERVED TO MISS A DEER AND HIT A CONCRETE COLVERT, THE VEHICLE LAUNCHED AND MY AIRBAGS DIDN'T GO OFF. VEHICLE CAUGHT FIRE, MY MOTOR, TRANSMISSION, AND TIRES CAME OFF. I SUFFERED FROM SPINAL INJURY AND NERVE DAMAGE.
Corrective Action:
I WAS IN A WRECK MAY 2020. I SWERVED TO MISS A DEER AND HIT A CONCRETE COLVERT, THE VEHICLE LAUNCHED AND MY AIRBAGS DIDN'T GO OFF. VEHICLE CAUGHT FIRE, MY MOTOR, TRANSMISSION, AND TIRES CAME OFF. I SUFFERED FROM SPINAL INJURY AND NERVE DAMAGE.
Additional Notes:
I WAS IN A WRECK MAY 2020. I SWERVED TO MISS A DEER AND HIT A CONCRETE COLVERT, THE VEHICLE LAUNCHED AND MY AIRBAGS DIDN'T GO OFF. VEHICLE CAUGHT FIRE, MY MOTOR, TRANSMISSION, AND TIRES CAME OFF. I SUFFERED FROM SPINAL INJURY AND NERVE DAMAGE.
Mfg Campaign: 11389634
Recall Date: Jan 24, 2021
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
REAR ELECTRONIC PARKING BRAKE FAILED WHILE IN PARK. THE VEHICLE HAD THE PARKING BRAKE ENGAGED, AND THE VEHICLE ROLLED DOWN A HILL INTO TREES, DAMAGING THE REAR BUMPER AND HATCH. THIS PARKING BRAKE ISSUE WAS ALSO DOCUMENTED ON EARLIER CIVIC MODELS FROM THIS GENERATION.
Corrective Action:
REAR ELECTRONIC PARKING BRAKE FAILED WHILE IN PARK. THE VEHICLE HAD THE PARKING BRAKE ENGAGED, AND THE VEHICLE ROLLED DOWN A HILL INTO TREES, DAMAGING THE REAR BUMPER AND HATCH. THIS PARKING BRAKE ISSUE WAS ALSO DOCUMENTED ON EARLIER CIVIC MODELS FROM THIS GENERATION.
Additional Notes:
REAR ELECTRONIC PARKING BRAKE FAILED WHILE IN PARK. THE VEHICLE HAD THE PARKING BRAKE ENGAGED, AND THE VEHICLE ROLLED DOWN A HILL INTO TREES, DAMAGING THE REAR BUMPER AND HATCH. THIS PARKING BRAKE ISSUE WAS ALSO DOCUMENTED ON EARLIER CIVIC MODELS FROM THIS GENERATION.
Mfg Campaign: 11388484
Recall Date: Jan 16, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TIRE BLEW FROM UNKNOWN REASON IN SEPTEMBER 2020. CAR PURCHASED IN JUNE 2020. REPLACED TIRE IN SEPTEMBER FROM BROOKS HUFF. TPM LIGHT IS NOW COMING ON AFTER A SCHEDULED ROTATION/OIL CHANGE. BROOKS HUFF CHECKED PRESSURE OF ALL 4 TIRES AND LIGHT WAS RESET WITH CALIBRATION. LIGHT CAME BACK ON SAME DAY. TOOK TO HONDA DEALER ON 12/5 IN YORK PA AND WAS ADVISED TPM LIGHT WAS COMING ON DUE TIRE REPLACEMENT IN SEPTEMBER FROM A TIRE MANUFACTURED IN USA NOT FRANCE LIKE OTHER 3 TIRES. DEALER IS SAYING BROOKS HUFF SHOULD HAVE KNOWN TO GET ANOTHER TIRE MADE IN FRANCE AND BROOKS HUFF IS SAYING THEY NEVER HEARD OF THAT. SUCK WITH LIGHT COMING ON BECAUSE ONLY 10K MI ON CAR AND CAN'T AFFORD ANOTHER NEW TIRE AFTER 3 MO.
Corrective Action:
TIRE BLEW FROM UNKNOWN REASON IN SEPTEMBER 2020. CAR PURCHASED IN JUNE 2020. REPLACED TIRE IN SEPTEMBER FROM BROOKS HUFF. TPM LIGHT IS NOW COMING ON AFTER A SCHEDULED ROTATION/OIL CHANGE. BROOKS HUFF CHECKED PRESSURE OF ALL 4 TIRES AND LIGHT WAS RESET WITH CALIBRATION. LIGHT CAME BACK ON SAME DAY. TOOK TO HONDA DEALER ON 12/5 IN YORK PA AND WAS ADVISED TPM LIGHT WAS COMING ON DUE TIRE REPLACEMENT IN SEPTEMBER FROM A TIRE MANUFACTURED IN USA NOT FRANCE LIKE OTHER 3 TIRES. DEALER IS SAYING BROOKS HUFF SHOULD HAVE KNOWN TO GET ANOTHER TIRE MADE IN FRANCE AND BROOKS HUFF IS SAYING THEY NEVER HEARD OF THAT. SUCK WITH LIGHT COMING ON BECAUSE ONLY 10K MI ON CAR AND CAN'T AFFORD ANOTHER NEW TIRE AFTER 3 MO.
Additional Notes:
TIRE BLEW FROM UNKNOWN REASON IN SEPTEMBER 2020. CAR PURCHASED IN JUNE 2020. REPLACED TIRE IN SEPTEMBER FROM BROOKS HUFF. TPM LIGHT IS NOW COMING ON AFTER A SCHEDULED ROTATION/OIL CHANGE. BROOKS HUFF CHECKED PRESSURE OF ALL 4 TIRES AND LIGHT WAS RESET WITH CALIBRATION. LIGHT CAME BACK ON SAME DAY. TOOK TO HONDA DEALER ON 12/5 IN YORK PA AND WAS ADVISED TPM LIGHT WAS COMING ON DUE TIRE REPLACEMENT IN SEPTEMBER FROM A TIRE MANUFACTURED IN USA NOT FRANCE LIKE OTHER 3 TIRES. DEALER IS SAYING BROOKS HUFF SHOULD HAVE KNOWN TO GET ANOTHER TIRE MADE IN FRANCE AND BROOKS HUFF IS SAYING THEY NEVER HEARD OF THAT. SUCK WITH LIGHT COMING ON BECAUSE ONLY 10K MI ON CAR AND CAN'T AFFORD ANOTHER NEW TIRE AFTER 3 MO.
Mfg Campaign: 11382756
Recall Date: Dec 9, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TRAVELING ALONG A FREEWAY ON A CLEAR DAY, IN FREE FLOWING TRAFFIC, THE ROAD DEPARTURE MITIGATION SYSTEM ENGAGED APPLYING THE BRAKES UNNECESSARILY, LIKELY DUE TO OLD LANE MARKINGS. MY DASHCAM RECORDING SHOWS THE VEHICLE WAS IN NOT IN ANYWAY AT RISK OF DEPARTING THE LANE, OR THE ROAD AND THE SYSTEM ACTIVATING PUT MYSELF, AND OTHER DRIVERS AT RISK.
Corrective Action:
TRAVELING ALONG A FREEWAY ON A CLEAR DAY, IN FREE FLOWING TRAFFIC, THE ROAD DEPARTURE MITIGATION SYSTEM ENGAGED APPLYING THE BRAKES UNNECESSARILY, LIKELY DUE TO OLD LANE MARKINGS. MY DASHCAM RECORDING SHOWS THE VEHICLE WAS IN NOT IN ANYWAY AT RISK OF DEPARTING THE LANE, OR THE ROAD AND THE SYSTEM ACTIVATING PUT MYSELF, AND OTHER DRIVERS AT RISK.
Additional Notes:
TRAVELING ALONG A FREEWAY ON A CLEAR DAY, IN FREE FLOWING TRAFFIC, THE ROAD DEPARTURE MITIGATION SYSTEM ENGAGED APPLYING THE BRAKES UNNECESSARILY, LIKELY DUE TO OLD LANE MARKINGS. MY DASHCAM RECORDING SHOWS THE VEHICLE WAS IN NOT IN ANYWAY AT RISK OF DEPARTING THE LANE, OR THE ROAD AND THE SYSTEM ACTIVATING PUT MYSELF, AND OTHER DRIVERS AT RISK.
Mfg Campaign: 11364871
Recall Date: Oct 17, 2020
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAD JUST PARKED MY VEHICLE ON A CITY STREET, TURN THE VEHICLE OFF. I APPLIED THE ELECTRICAL EMERGENCY BRAKE. THEN MY PHONE RANG AND I TALKED ON MY PHONE FOR ABOUT FIVE MINUTES. I THEN GOT OUT OF MY VEHICLE GRABBED MY BAG FROM THE TRUNK AND STARTED WALKING TOWARDS MY FRIENDS HOUSE. WHEN MY VEHICLES AUTOMATIC DOOR LOCKWAS AUTOMATED MY CAR STARTED TO ROLL FORWARD, IT STRUCK A VAN.
Corrective Action:
I HAD JUST PARKED MY VEHICLE ON A CITY STREET, TURN THE VEHICLE OFF. I APPLIED THE ELECTRICAL EMERGENCY BRAKE. THEN MY PHONE RANG AND I TALKED ON MY PHONE FOR ABOUT FIVE MINUTES. I THEN GOT OUT OF MY VEHICLE GRABBED MY BAG FROM THE TRUNK AND STARTED WALKING TOWARDS MY FRIENDS HOUSE. WHEN MY VEHICLES AUTOMATIC DOOR LOCKWAS AUTOMATED MY CAR STARTED TO ROLL FORWARD, IT STRUCK A VAN.
Additional Notes:
I HAD JUST PARKED MY VEHICLE ON A CITY STREET, TURN THE VEHICLE OFF. I APPLIED THE ELECTRICAL EMERGENCY BRAKE. THEN MY PHONE RANG AND I TALKED ON MY PHONE FOR ABOUT FIVE MINUTES. I THEN GOT OUT OF MY VEHICLE GRABBED MY BAG FROM THE TRUNK AND STARTED WALKING TOWARDS MY FRIENDS HOUSE. WHEN MY VEHICLES AUTOMATIC DOOR LOCKWAS AUTOMATED MY CAR STARTED TO ROLL FORWARD, IT STRUCK A VAN.
Mfg Campaign: 11364011
Recall Date: Oct 12, 2020
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
HONDA DEALER AND HONDA USA TELL ME THAT MY WIFE (95LBS) IS NOT HEAVY ENOUGH TO ACTIVATE THE PASSENGER AIR BAG AND MAKE THE DASH INDICATOR GO OUT. THE OWNERS MANUAL SAYS (PG47) THAT THE WEIGHT TO ACTIVATE THE AIR BAG IS 65LBS. IS THIS A HONDA PROBLEM ?
Corrective Action:
HONDA DEALER AND HONDA USA TELL ME THAT MY WIFE (95LBS) IS NOT HEAVY ENOUGH TO ACTIVATE THE PASSENGER AIR BAG AND MAKE THE DASH INDICATOR GO OUT. THE OWNERS MANUAL SAYS (PG47) THAT THE WEIGHT TO ACTIVATE THE AIR BAG IS 65LBS. IS THIS A HONDA PROBLEM ?
Additional Notes:
HONDA DEALER AND HONDA USA TELL ME THAT MY WIFE (95LBS) IS NOT HEAVY ENOUGH TO ACTIVATE THE PASSENGER AIR BAG AND MAKE THE DASH INDICATOR GO OUT. THE OWNERS MANUAL SAYS (PG47) THAT THE WEIGHT TO ACTIVATE THE AIR BAG IS 65LBS. IS THIS A HONDA PROBLEM ?
Mfg Campaign: 11362495
Recall Date: Oct 3, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN USING THE COLLISION MITIGATION SYSTEM IT WILL FALSELY DETECTS SHADOWS FROM BRIDGES OR TREES AS OBJECTS/VEHICLES IN THE ROAD AND SLAMS ON THE BREAKS. ADDITIONAL THE LANE DEPARTURE WILL TRY TO VEER OFF THE ROAD AT EVERY EXIT IF I AM IN THE RIGHT HAND LANE. BOTH THINGS HAPPEN WHILE DRIVING ON CITY STREETS AND THE FREEWAY. THIS HAS MULTIPLE TIMES TO THE POINT WHERE WE HAVE TURNED OFF THE COLLISION MITIGATION AND LANE DEPARTURE. THE LAST TIME IT HAPPENED WAS TODAY, 9/19/2020
Corrective Action:
WHEN USING THE COLLISION MITIGATION SYSTEM IT WILL FALSELY DETECTS SHADOWS FROM BRIDGES OR TREES AS OBJECTS/VEHICLES IN THE ROAD AND SLAMS ON THE BREAKS. ADDITIONAL THE LANE DEPARTURE WILL TRY TO VEER OFF THE ROAD AT EVERY EXIT IF I AM IN THE RIGHT HAND LANE. BOTH THINGS HAPPEN WHILE DRIVING ON CITY STREETS AND THE FREEWAY. THIS HAS MULTIPLE TIMES TO THE POINT WHERE WE HAVE TURNED OFF THE COLLISION MITIGATION AND LANE DEPARTURE. THE LAST TIME IT HAPPENED WAS TODAY, 9/19/2020
Additional Notes:
WHEN USING THE COLLISION MITIGATION SYSTEM IT WILL FALSELY DETECTS SHADOWS FROM BRIDGES OR TREES AS OBJECTS/VEHICLES IN THE ROAD AND SLAMS ON THE BREAKS. ADDITIONAL THE LANE DEPARTURE WILL TRY TO VEER OFF THE ROAD AT EVERY EXIT IF I AM IN THE RIGHT HAND LANE. BOTH THINGS HAPPEN WHILE DRIVING ON CITY STREETS AND THE FREEWAY. THIS HAS MULTIPLE TIMES TO THE POINT WHERE WE HAVE TURNED OFF THE COLLISION MITIGATION AND LANE DEPARTURE. THE LAST TIME IT HAPPENED WAS TODAY, 9/19/2020
Mfg Campaign: 11359991
Recall Date: Sep 19, 2020
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
AS SOON AS I DROVE OFF THE LOT WITH MY BRAND NEW 2020 HONDA CIVIC LX WITH ONLY 13 MILES ON IT I IMMEDIATELY HEARD A THUD COMING FROM THE LEFT SIDE OF THE PASSENGER FRONT TIRE AS TIME WENT ON I STARTED HEARING CLICKING NOISES WHEN I WOULD TURN I TOOK THE VEHICLE IN FOR AN OIL CHANGE AND MENTIONED THE SOUNDA COMING FROM THE FRONT END AND THE DEARLY STATED THEY COULD NOT REPLICATE THE NOISE. I CONTINUED TO DRIVE THE VEHICLE AND THE SOUND HAVE BECOME MORE AND MORE FREQUENTLY NOTICEABLE I RETURNED IT TO THE DEALERSHIP AND WAS TOLD I NEED A NEW AXEL. NOW I AM TOLD I HAVE TO DRIVE IT FOR ANOTHER 10-15 DAYS LIKE THIS DUE TO A NATIONAL BACK ORDER I AM CONCERNED FOR MY SAFTY. THIS IS A BRAND NEW CAR THAT I AM INVESTING IN AND SHOULD NOT HAVE TO WORRY ABOUT ANY OF THESE SAFTY ISSUES WHILE I AM ON THE ROAD TO WORK.
Corrective Action:
AS SOON AS I DROVE OFF THE LOT WITH MY BRAND NEW 2020 HONDA CIVIC LX WITH ONLY 13 MILES ON IT I IMMEDIATELY HEARD A THUD COMING FROM THE LEFT SIDE OF THE PASSENGER FRONT TIRE AS TIME WENT ON I STARTED HEARING CLICKING NOISES WHEN I WOULD TURN I TOOK THE VEHICLE IN FOR AN OIL CHANGE AND MENTIONED THE SOUNDA COMING FROM THE FRONT END AND THE DEARLY STATED THEY COULD NOT REPLICATE THE NOISE. I CONTINUED TO DRIVE THE VEHICLE AND THE SOUND HAVE BECOME MORE AND MORE FREQUENTLY NOTICEABLE I RETURNED IT TO THE DEALERSHIP AND WAS TOLD I NEED A NEW AXEL. NOW I AM TOLD I HAVE TO DRIVE IT FOR ANOTHER 10-15 DAYS LIKE THIS DUE TO A NATIONAL BACK ORDER I AM CONCERNED FOR MY SAFTY. THIS IS A BRAND NEW CAR THAT I AM INVESTING IN AND SHOULD NOT HAVE TO WORRY ABOUT ANY OF THESE SAFTY ISSUES WHILE I AM ON THE ROAD TO WORK.
Additional Notes:
AS SOON AS I DROVE OFF THE LOT WITH MY BRAND NEW 2020 HONDA CIVIC LX WITH ONLY 13 MILES ON IT I IMMEDIATELY HEARD A THUD COMING FROM THE LEFT SIDE OF THE PASSENGER FRONT TIRE AS TIME WENT ON I STARTED HEARING CLICKING NOISES WHEN I WOULD TURN I TOOK THE VEHICLE IN FOR AN OIL CHANGE AND MENTIONED THE SOUNDA COMING FROM THE FRONT END AND THE DEARLY STATED THEY COULD NOT REPLICATE THE NOISE. I CONTINUED TO DRIVE THE VEHICLE AND THE SOUND HAVE BECOME MORE AND MORE FREQUENTLY NOTICEABLE I RETURNED IT TO THE DEALERSHIP AND WAS TOLD I NEED A NEW AXEL. NOW I AM TOLD I HAVE TO DRIVE IT FOR ANOTHER 10-15 DAYS LIKE THIS DUE TO A NATIONAL BACK ORDER I AM CONCERNED FOR MY SAFTY. THIS IS A BRAND NEW CAR THAT I AM INVESTING IN AND SHOULD NOT HAVE TO WORRY ABOUT ANY OF THESE SAFTY ISSUES WHILE I AM ON THE ROAD TO WORK.
Mfg Campaign: 11353030
Recall Date: Sep 3, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE WERE TRAVELING EAST ON HWY 63 GOING HOME. THE LANE DEPARTURE ASSIST CAME ON BUT WE WERE NOT OUT OF LANE. WE KEPT TRAVELING A LITTLE FURTHER AND THE STEERING WAS STIFF. WE WERE TRAVELING ABOUT 53 MPH AND THE CAR ALL OF A SUDDEN JERKED VERY SHARP TO THE RIGHT AND WE WENT OFF THE ROAD HITTING PARKED TRUCK AND FLIPPED IT. THE WHEELS JUST TURNED THE RIGHT AND WOULD NOT LET US TURN THE WHEEL
Corrective Action:
WE WERE TRAVELING EAST ON HWY 63 GOING HOME. THE LANE DEPARTURE ASSIST CAME ON BUT WE WERE NOT OUT OF LANE. WE KEPT TRAVELING A LITTLE FURTHER AND THE STEERING WAS STIFF. WE WERE TRAVELING ABOUT 53 MPH AND THE CAR ALL OF A SUDDEN JERKED VERY SHARP TO THE RIGHT AND WE WENT OFF THE ROAD HITTING PARKED TRUCK AND FLIPPED IT. THE WHEELS JUST TURNED THE RIGHT AND WOULD NOT LET US TURN THE WHEEL
Additional Notes:
WE WERE TRAVELING EAST ON HWY 63 GOING HOME. THE LANE DEPARTURE ASSIST CAME ON BUT WE WERE NOT OUT OF LANE. WE KEPT TRAVELING A LITTLE FURTHER AND THE STEERING WAS STIFF. WE WERE TRAVELING ABOUT 53 MPH AND THE CAR ALL OF A SUDDEN JERKED VERY SHARP TO THE RIGHT AND WE WENT OFF THE ROAD HITTING PARKED TRUCK AND FLIPPED IT. THE WHEELS JUST TURNED THE RIGHT AND WOULD NOT LET US TURN THE WHEEL
Mfg Campaign: 11352742
Recall Date: Sep 2, 2020
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
WE WERE TRAVELING EAST ON HWY 63 GOING HOME. THE LANE DEPARTURE ASSIST CAME ON BUT WE WERE NOT OUT OF LANE. WE KEPT TRAVELING A LITTLE FURTHER AND THE STEERING WAS STIFF. WE WERE TRAVELING ABOUT 53 MPH AND THE CAR ALL OF A SUDDEN JERKED VERY SHARP TO THE RIGHT AND WE WENT OFF THE ROAD HITTING PARKED TRUCK AND FLIPPED IT. THE WHEELS JUST TURNED THE RIGHT AND WOULD NOT LET US TURN THE WHEEL
Corrective Action:
WE WERE TRAVELING EAST ON HWY 63 GOING HOME. THE LANE DEPARTURE ASSIST CAME ON BUT WE WERE NOT OUT OF LANE. WE KEPT TRAVELING A LITTLE FURTHER AND THE STEERING WAS STIFF. WE WERE TRAVELING ABOUT 53 MPH AND THE CAR ALL OF A SUDDEN JERKED VERY SHARP TO THE RIGHT AND WE WENT OFF THE ROAD HITTING PARKED TRUCK AND FLIPPED IT. THE WHEELS JUST TURNED THE RIGHT AND WOULD NOT LET US TURN THE WHEEL
Additional Notes:
WE WERE TRAVELING EAST ON HWY 63 GOING HOME. THE LANE DEPARTURE ASSIST CAME ON BUT WE WERE NOT OUT OF LANE. WE KEPT TRAVELING A LITTLE FURTHER AND THE STEERING WAS STIFF. WE WERE TRAVELING ABOUT 53 MPH AND THE CAR ALL OF A SUDDEN JERKED VERY SHARP TO THE RIGHT AND WE WENT OFF THE ROAD HITTING PARKED TRUCK AND FLIPPED IT. THE WHEELS JUST TURNED THE RIGHT AND WOULD NOT LET US TURN THE WHEEL
Mfg Campaign: 11352742
Recall Date: Sep 2, 2020
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2020 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO SHIFT FROM SECOND GEAR INTO THIRD GEAR. THE CONTACT STATED THE VEHICLE BEGAN TO DECELERATE AND WAS SHIFTED TO NEUTRAL UNTIL HE WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HONDA OF ANNAPOLIS LOCATED AT 1736 WEST ST, ANNAPOLIS, MD 21401, (443) 569-3477, AND WAS INFORMED THE VEHICLE HAD EXPERIENCED CLUTCH AND TRANSMISSION ISSUES. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 4,500.
Corrective Action:
TL* THE CONTACT OWNS A 2020 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO SHIFT FROM SECOND GEAR INTO THIRD GEAR. THE CONTACT STATED THE VEHICLE BEGAN TO DECELERATE AND WAS SHIFTED TO NEUTRAL UNTIL HE WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HONDA OF ANNAPOLIS LOCATED AT 1736 WEST ST, ANNAPOLIS, MD 21401, (443) 569-3477, AND WAS INFORMED THE VEHICLE HAD EXPERIENCED CLUTCH AND TRANSMISSION ISSUES. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 4,500.
Additional Notes:
TL* THE CONTACT OWNS A 2020 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO SHIFT FROM SECOND GEAR INTO THIRD GEAR. THE CONTACT STATED THE VEHICLE BEGAN TO DECELERATE AND WAS SHIFTED TO NEUTRAL UNTIL HE WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HONDA OF ANNAPOLIS LOCATED AT 1736 WEST ST, ANNAPOLIS, MD 21401, (443) 569-3477, AND WAS INFORMED THE VEHICLE HAD EXPERIENCED CLUTCH AND TRANSMISSION ISSUES. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 4,500.
Mfg Campaign: 11352385
Recall Date: Aug 31, 2020
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2020 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO SHIFT FROM SECOND GEAR INTO THIRD GEAR. THE CONTACT STATED THE VEHICLE BEGAN TO DECELERATE AND WAS SHIFTED TO NEUTRAL UNTIL HE WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HONDA OF ANNAPOLIS LOCATED AT 1736 WEST ST, ANNAPOLIS, MD 21401, (443) 569-3477, AND WAS INFORMED THE VEHICLE HAD EXPERIENCED CLUTCH AND TRANSMISSION ISSUES. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 4,500.
Corrective Action:
TL* THE CONTACT OWNS A 2020 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO SHIFT FROM SECOND GEAR INTO THIRD GEAR. THE CONTACT STATED THE VEHICLE BEGAN TO DECELERATE AND WAS SHIFTED TO NEUTRAL UNTIL HE WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HONDA OF ANNAPOLIS LOCATED AT 1736 WEST ST, ANNAPOLIS, MD 21401, (443) 569-3477, AND WAS INFORMED THE VEHICLE HAD EXPERIENCED CLUTCH AND TRANSMISSION ISSUES. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 4,500.
Additional Notes:
TL* THE CONTACT OWNS A 2020 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO SHIFT FROM SECOND GEAR INTO THIRD GEAR. THE CONTACT STATED THE VEHICLE BEGAN TO DECELERATE AND WAS SHIFTED TO NEUTRAL UNTIL HE WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HONDA OF ANNAPOLIS LOCATED AT 1736 WEST ST, ANNAPOLIS, MD 21401, (443) 569-3477, AND WAS INFORMED THE VEHICLE HAD EXPERIENCED CLUTCH AND TRANSMISSION ISSUES. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 4,500.
Mfg Campaign: 11352385
Recall Date: Aug 31, 2020
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I WAS DRIVING MY CAR FROM BENICIA,CALIFORNIA TO SACRAMENTO AND 20 MINS AWAY FROM MY DESTINATION MY CAR WARNING LIGHTS ALL TURNED ON AND I WENT FROM GOING 70 TO ONLY BEING ABLE TO GO NO MORE THAN 15. GOT IT TOWED TO HONDA AND FOUND OUT MY HIGH PRESSURE FUEL PUMP WAS BAD. LOOK IT UP AND SEEN THAT MANY MORE CARS LIKE MINES HAD THE SAME PROBLEM
Corrective Action:
I WAS DRIVING MY CAR FROM BENICIA,CALIFORNIA TO SACRAMENTO AND 20 MINS AWAY FROM MY DESTINATION MY CAR WARNING LIGHTS ALL TURNED ON AND I WENT FROM GOING 70 TO ONLY BEING ABLE TO GO NO MORE THAN 15. GOT IT TOWED TO HONDA AND FOUND OUT MY HIGH PRESSURE FUEL PUMP WAS BAD. LOOK IT UP AND SEEN THAT MANY MORE CARS LIKE MINES HAD THE SAME PROBLEM
Additional Notes:
I WAS DRIVING MY CAR FROM BENICIA,CALIFORNIA TO SACRAMENTO AND 20 MINS AWAY FROM MY DESTINATION MY CAR WARNING LIGHTS ALL TURNED ON AND I WENT FROM GOING 70 TO ONLY BEING ABLE TO GO NO MORE THAN 15. GOT IT TOWED TO HONDA AND FOUND OUT MY HIGH PRESSURE FUEL PUMP WAS BAD. LOOK IT UP AND SEEN THAT MANY MORE CARS LIKE MINES HAD THE SAME PROBLEM
Mfg Campaign: 11350366
Recall Date: Aug 20, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
(SUN) MOON ROOF SPONTANEOUSLY EXPLODED WITHOUT CONTACT FROM A FOREIGN OBJECT WHILE TRAVELING AT HIGHWAY SPEED. ADDITIONAL DAMAGE CAUSED TO ROOF & TRUNK EXTERIOR PAINT. NO POLICE OR ACCIDENT REPORT WAS FILED. CONTACTED DEALERSHIP FOR WARRANTY CLAIM AND THEY DIRECTED ME TO MY AUTO INSURANCE PROVIDER. *TR
Corrective Action:
(SUN) MOON ROOF SPONTANEOUSLY EXPLODED WITHOUT CONTACT FROM A FOREIGN OBJECT WHILE TRAVELING AT HIGHWAY SPEED. ADDITIONAL DAMAGE CAUSED TO ROOF & TRUNK EXTERIOR PAINT. NO POLICE OR ACCIDENT REPORT WAS FILED. CONTACTED DEALERSHIP FOR WARRANTY CLAIM AND THEY DIRECTED ME TO MY AUTO INSURANCE PROVIDER. *TR
Additional Notes:
(SUN) MOON ROOF SPONTANEOUSLY EXPLODED WITHOUT CONTACT FROM A FOREIGN OBJECT WHILE TRAVELING AT HIGHWAY SPEED. ADDITIONAL DAMAGE CAUSED TO ROOF & TRUNK EXTERIOR PAINT. NO POLICE OR ACCIDENT REPORT WAS FILED. CONTACTED DEALERSHIP FOR WARRANTY CLAIM AND THEY DIRECTED ME TO MY AUTO INSURANCE PROVIDER. *TR
Mfg Campaign: 11329664
Recall Date: Jun 18, 2020
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
(SUN) MOON ROOF SPONTANEOUSLY EXPLODED WITHOUT CONTACT FROM A FOREIGN OBJECT WHILE TRAVELING AT HIGHWAY SPEED. ADDITIONAL DAMAGE CAUSED TO ROOF & TRUNK EXTERIOR PAINT. NO POLICE OR ACCIDENT REPORT WAS FILED. CONTACTED DEALERSHIP FOR WARRANTY CLAIM AND THEY DIRECTED ME TO MY AUTO INSURANCE PROVIDER. *TR
Corrective Action:
(SUN) MOON ROOF SPONTANEOUSLY EXPLODED WITHOUT CONTACT FROM A FOREIGN OBJECT WHILE TRAVELING AT HIGHWAY SPEED. ADDITIONAL DAMAGE CAUSED TO ROOF & TRUNK EXTERIOR PAINT. NO POLICE OR ACCIDENT REPORT WAS FILED. CONTACTED DEALERSHIP FOR WARRANTY CLAIM AND THEY DIRECTED ME TO MY AUTO INSURANCE PROVIDER. *TR
Additional Notes:
(SUN) MOON ROOF SPONTANEOUSLY EXPLODED WITHOUT CONTACT FROM A FOREIGN OBJECT WHILE TRAVELING AT HIGHWAY SPEED. ADDITIONAL DAMAGE CAUSED TO ROOF & TRUNK EXTERIOR PAINT. NO POLICE OR ACCIDENT REPORT WAS FILED. CONTACTED DEALERSHIP FOR WARRANTY CLAIM AND THEY DIRECTED ME TO MY AUTO INSURANCE PROVIDER. *TR
Mfg Campaign: 11329664
Recall Date: Jun 18, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR WAS BROKEN INTO WHILE PARKED IN A PUBLIC PARKING LOT. THE 2020 CIVIC HAS A FEATURE WHERE ALL WINDOWS ROLL DOWN IF YOU PUT THE KEY INTO THE DRIVER'S DOOR LOCK AND TURN IT TO THE RIGHT. ACCORDING TO HONDA OF OAKLAND SERVICE CENTER, SOMEONE USED A SCREWDRIVER TO ACTIVATE THIS FEATURE, WHICH IN TURN ROLLED THE WINDOWS DOWN AND THEY WERE ABLE TO ACCESS THE TRUNK LATCH NEAR THE DRIVER'S SEAT AND STEAL ITEMS FROM MY TRUNK. THEY WERE THEN ABLE TO ROLL THE WINDOWS BACK UP USING THE SAME FEATURE (TURNING TO THE LEFT) AND I WAS NOT AWARE THAT THERE WAS A BREAK IN UNTIL LATE THE NEXT DAY WHEN I WENT TO RETRIEVE ITEMS FROM THE TRUNK. A RELATED FEATURE IS THAT THE KEY FOB ALLOWS YOU TO ROLL DOWN ALL WINDOWS SIMULTANEOUSLY BY HOLDING DOWN THE UNLOCK BUTTON. THIS FEATURE IS VERY SENSITIVE AND CAN BE ACTIVATED IN A POCKET OR PURSE. I TESTED OUT THE RANGE OF THE FEATURE AND WAS ABLE TO ROLL MY WINDOWS DOWN REMOTELY FROM OVER 200 FEET AWAY WHILE INSIDE A BUILDING WHEN MY CAR WAS PARKED OUTSIDE ACROSS THE STREET. I TWICE CAME BACK TO MY CAR WITH THE WINDOWS ROLLED DOWN DUE TO THIS FEATURE WITHOUT MY KNOWLEDGE. THESE REMOTE WINDOW FEATURES POSE A SERIOUS SAFETY THREAT FOR CONSUMERS IN URBAN AREAS, ESPECIALLY SINCE THE DOOR FEATURE CAN EVIDENTLY BE ACTIVATED WITH JUST A SCREWDRIVER, AND THE KEY CAN BE ACTIVATED FROM HUNDREDS OF FEET AWAY. NOT ONLY CAN PEOPLE BREAK INTO MY CAR WITHOUT ANY EQUIPMENT, BUT IT IS NOT EVIDENT FROM THE OUTSET THAT A BREAK-IN OCCURRED BECAUSE THE FEATURE ALSO ALLOWS YOU TO ROLL ALL THE WINDOWS BACK UP REMOTELY. THIS MAKES THE MODEL AN EASY TARGET FOR FUTURE THEFT, AND I HAVE ALREADY HAD TO FILE A CLAIM WITH MY INSURANCE TO REPAIR THE MECHANICAL DAMAGE TO THE LOCK/DOOR RESULTING FROM THIS BREAK IN.
Corrective Action:
MY CAR WAS BROKEN INTO WHILE PARKED IN A PUBLIC PARKING LOT. THE 2020 CIVIC HAS A FEATURE WHERE ALL WINDOWS ROLL DOWN IF YOU PUT THE KEY INTO THE DRIVER'S DOOR LOCK AND TURN IT TO THE RIGHT. ACCORDING TO HONDA OF OAKLAND SERVICE CENTER, SOMEONE USED A SCREWDRIVER TO ACTIVATE THIS FEATURE, WHICH IN TURN ROLLED THE WINDOWS DOWN AND THEY WERE ABLE TO ACCESS THE TRUNK LATCH NEAR THE DRIVER'S SEAT AND STEAL ITEMS FROM MY TRUNK. THEY WERE THEN ABLE TO ROLL THE WINDOWS BACK UP USING THE SAME FEATURE (TURNING TO THE LEFT) AND I WAS NOT AWARE THAT THERE WAS A BREAK IN UNTIL LATE THE NEXT DAY WHEN I WENT TO RETRIEVE ITEMS FROM THE TRUNK. A RELATED FEATURE IS THAT THE KEY FOB ALLOWS YOU TO ROLL DOWN ALL WINDOWS SIMULTANEOUSLY BY HOLDING DOWN THE UNLOCK BUTTON. THIS FEATURE IS VERY SENSITIVE AND CAN BE ACTIVATED IN A POCKET OR PURSE. I TESTED OUT THE RANGE OF THE FEATURE AND WAS ABLE TO ROLL MY WINDOWS DOWN REMOTELY FROM OVER 200 FEET AWAY WHILE INSIDE A BUILDING WHEN MY CAR WAS PARKED OUTSIDE ACROSS THE STREET. I TWICE CAME BACK TO MY CAR WITH THE WINDOWS ROLLED DOWN DUE TO THIS FEATURE WITHOUT MY KNOWLEDGE. THESE REMOTE WINDOW FEATURES POSE A SERIOUS SAFETY THREAT FOR CONSUMERS IN URBAN AREAS, ESPECIALLY SINCE THE DOOR FEATURE CAN EVIDENTLY BE ACTIVATED WITH JUST A SCREWDRIVER, AND THE KEY CAN BE ACTIVATED FROM HUNDREDS OF FEET AWAY. NOT ONLY CAN PEOPLE BREAK INTO MY CAR WITHOUT ANY EQUIPMENT, BUT IT IS NOT EVIDENT FROM THE OUTSET THAT A BREAK-IN OCCURRED BECAUSE THE FEATURE ALSO ALLOWS YOU TO ROLL ALL THE WINDOWS BACK UP REMOTELY. THIS MAKES THE MODEL AN EASY TARGET FOR FUTURE THEFT, AND I HAVE ALREADY HAD TO FILE A CLAIM WITH MY INSURANCE TO REPAIR THE MECHANICAL DAMAGE TO THE LOCK/DOOR RESULTING FROM THIS BREAK IN.
Additional Notes:
MY CAR WAS BROKEN INTO WHILE PARKED IN A PUBLIC PARKING LOT. THE 2020 CIVIC HAS A FEATURE WHERE ALL WINDOWS ROLL DOWN IF YOU PUT THE KEY INTO THE DRIVER'S DOOR LOCK AND TURN IT TO THE RIGHT. ACCORDING TO HONDA OF OAKLAND SERVICE CENTER, SOMEONE USED A SCREWDRIVER TO ACTIVATE THIS FEATURE, WHICH IN TURN ROLLED THE WINDOWS DOWN AND THEY WERE ABLE TO ACCESS THE TRUNK LATCH NEAR THE DRIVER'S SEAT AND STEAL ITEMS FROM MY TRUNK. THEY WERE THEN ABLE TO ROLL THE WINDOWS BACK UP USING THE SAME FEATURE (TURNING TO THE LEFT) AND I WAS NOT AWARE THAT THERE WAS A BREAK IN UNTIL LATE THE NEXT DAY WHEN I WENT TO RETRIEVE ITEMS FROM THE TRUNK. A RELATED FEATURE IS THAT THE KEY FOB ALLOWS YOU TO ROLL DOWN ALL WINDOWS SIMULTANEOUSLY BY HOLDING DOWN THE UNLOCK BUTTON. THIS FEATURE IS VERY SENSITIVE AND CAN BE ACTIVATED IN A POCKET OR PURSE. I TESTED OUT THE RANGE OF THE FEATURE AND WAS ABLE TO ROLL MY WINDOWS DOWN REMOTELY FROM OVER 200 FEET AWAY WHILE INSIDE A BUILDING WHEN MY CAR WAS PARKED OUTSIDE ACROSS THE STREET. I TWICE CAME BACK TO MY CAR WITH THE WINDOWS ROLLED DOWN DUE TO THIS FEATURE WITHOUT MY KNOWLEDGE. THESE REMOTE WINDOW FEATURES POSE A SERIOUS SAFETY THREAT FOR CONSUMERS IN URBAN AREAS, ESPECIALLY SINCE THE DOOR FEATURE CAN EVIDENTLY BE ACTIVATED WITH JUST A SCREWDRIVER, AND THE KEY CAN BE ACTIVATED FROM HUNDREDS OF FEET AWAY. NOT ONLY CAN PEOPLE BREAK INTO MY CAR WITHOUT ANY EQUIPMENT, BUT IT IS NOT EVIDENT FROM THE OUTSET THAT A BREAK-IN OCCURRED BECAUSE THE FEATURE ALSO ALLOWS YOU TO ROLL ALL THE WINDOWS BACK UP REMOTELY. THIS MAKES THE MODEL AN EASY TARGET FOR FUTURE THEFT, AND I HAVE ALREADY HAD TO FILE A CLAIM WITH MY INSURANCE TO REPAIR THE MECHANICAL DAMAGE TO THE LOCK/DOOR RESULTING FROM THIS BREAK IN.
Mfg Campaign: 11300526
Recall Date: Jan 20, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY CAR WAS BROKEN INTO WHILE PARKED IN A PUBLIC PARKING LOT. THE 2020 CIVIC HAS A FEATURE WHERE ALL WINDOWS ROLL DOWN IF YOU PUT THE KEY INTO THE DRIVER'S DOOR LOCK AND TURN IT TO THE RIGHT. ACCORDING TO HONDA OF OAKLAND SERVICE CENTER, SOMEONE USED A SCREWDRIVER TO ACTIVATE THIS FEATURE, WHICH IN TURN ROLLED THE WINDOWS DOWN AND THEY WERE ABLE TO ACCESS THE TRUNK LATCH NEAR THE DRIVER'S SEAT AND STEAL ITEMS FROM MY TRUNK. THEY WERE THEN ABLE TO ROLL THE WINDOWS BACK UP USING THE SAME FEATURE (TURNING TO THE LEFT) AND I WAS NOT AWARE THAT THERE WAS A BREAK IN UNTIL LATE THE NEXT DAY WHEN I WENT TO RETRIEVE ITEMS FROM THE TRUNK. A RELATED FEATURE IS THAT THE KEY FOB ALLOWS YOU TO ROLL DOWN ALL WINDOWS SIMULTANEOUSLY BY HOLDING DOWN THE UNLOCK BUTTON. THIS FEATURE IS VERY SENSITIVE AND CAN BE ACTIVATED IN A POCKET OR PURSE. I TESTED OUT THE RANGE OF THE FEATURE AND WAS ABLE TO ROLL MY WINDOWS DOWN REMOTELY FROM OVER 200 FEET AWAY WHILE INSIDE A BUILDING WHEN MY CAR WAS PARKED OUTSIDE ACROSS THE STREET. I TWICE CAME BACK TO MY CAR WITH THE WINDOWS ROLLED DOWN DUE TO THIS FEATURE WITHOUT MY KNOWLEDGE. THESE REMOTE WINDOW FEATURES POSE A SERIOUS SAFETY THREAT FOR CONSUMERS IN URBAN AREAS, ESPECIALLY SINCE THE DOOR FEATURE CAN EVIDENTLY BE ACTIVATED WITH JUST A SCREWDRIVER, AND THE KEY CAN BE ACTIVATED FROM HUNDREDS OF FEET AWAY. NOT ONLY CAN PEOPLE BREAK INTO MY CAR WITHOUT ANY EQUIPMENT, BUT IT IS NOT EVIDENT FROM THE OUTSET THAT A BREAK-IN OCCURRED BECAUSE THE FEATURE ALSO ALLOWS YOU TO ROLL ALL THE WINDOWS BACK UP REMOTELY. THIS MAKES THE MODEL AN EASY TARGET FOR FUTURE THEFT, AND I HAVE ALREADY HAD TO FILE A CLAIM WITH MY INSURANCE TO REPAIR THE MECHANICAL DAMAGE TO THE LOCK/DOOR RESULTING FROM THIS BREAK IN.
Corrective Action:
MY CAR WAS BROKEN INTO WHILE PARKED IN A PUBLIC PARKING LOT. THE 2020 CIVIC HAS A FEATURE WHERE ALL WINDOWS ROLL DOWN IF YOU PUT THE KEY INTO THE DRIVER'S DOOR LOCK AND TURN IT TO THE RIGHT. ACCORDING TO HONDA OF OAKLAND SERVICE CENTER, SOMEONE USED A SCREWDRIVER TO ACTIVATE THIS FEATURE, WHICH IN TURN ROLLED THE WINDOWS DOWN AND THEY WERE ABLE TO ACCESS THE TRUNK LATCH NEAR THE DRIVER'S SEAT AND STEAL ITEMS FROM MY TRUNK. THEY WERE THEN ABLE TO ROLL THE WINDOWS BACK UP USING THE SAME FEATURE (TURNING TO THE LEFT) AND I WAS NOT AWARE THAT THERE WAS A BREAK IN UNTIL LATE THE NEXT DAY WHEN I WENT TO RETRIEVE ITEMS FROM THE TRUNK. A RELATED FEATURE IS THAT THE KEY FOB ALLOWS YOU TO ROLL DOWN ALL WINDOWS SIMULTANEOUSLY BY HOLDING DOWN THE UNLOCK BUTTON. THIS FEATURE IS VERY SENSITIVE AND CAN BE ACTIVATED IN A POCKET OR PURSE. I TESTED OUT THE RANGE OF THE FEATURE AND WAS ABLE TO ROLL MY WINDOWS DOWN REMOTELY FROM OVER 200 FEET AWAY WHILE INSIDE A BUILDING WHEN MY CAR WAS PARKED OUTSIDE ACROSS THE STREET. I TWICE CAME BACK TO MY CAR WITH THE WINDOWS ROLLED DOWN DUE TO THIS FEATURE WITHOUT MY KNOWLEDGE. THESE REMOTE WINDOW FEATURES POSE A SERIOUS SAFETY THREAT FOR CONSUMERS IN URBAN AREAS, ESPECIALLY SINCE THE DOOR FEATURE CAN EVIDENTLY BE ACTIVATED WITH JUST A SCREWDRIVER, AND THE KEY CAN BE ACTIVATED FROM HUNDREDS OF FEET AWAY. NOT ONLY CAN PEOPLE BREAK INTO MY CAR WITHOUT ANY EQUIPMENT, BUT IT IS NOT EVIDENT FROM THE OUTSET THAT A BREAK-IN OCCURRED BECAUSE THE FEATURE ALSO ALLOWS YOU TO ROLL ALL THE WINDOWS BACK UP REMOTELY. THIS MAKES THE MODEL AN EASY TARGET FOR FUTURE THEFT, AND I HAVE ALREADY HAD TO FILE A CLAIM WITH MY INSURANCE TO REPAIR THE MECHANICAL DAMAGE TO THE LOCK/DOOR RESULTING FROM THIS BREAK IN.
Additional Notes:
MY CAR WAS BROKEN INTO WHILE PARKED IN A PUBLIC PARKING LOT. THE 2020 CIVIC HAS A FEATURE WHERE ALL WINDOWS ROLL DOWN IF YOU PUT THE KEY INTO THE DRIVER'S DOOR LOCK AND TURN IT TO THE RIGHT. ACCORDING TO HONDA OF OAKLAND SERVICE CENTER, SOMEONE USED A SCREWDRIVER TO ACTIVATE THIS FEATURE, WHICH IN TURN ROLLED THE WINDOWS DOWN AND THEY WERE ABLE TO ACCESS THE TRUNK LATCH NEAR THE DRIVER'S SEAT AND STEAL ITEMS FROM MY TRUNK. THEY WERE THEN ABLE TO ROLL THE WINDOWS BACK UP USING THE SAME FEATURE (TURNING TO THE LEFT) AND I WAS NOT AWARE THAT THERE WAS A BREAK IN UNTIL LATE THE NEXT DAY WHEN I WENT TO RETRIEVE ITEMS FROM THE TRUNK. A RELATED FEATURE IS THAT THE KEY FOB ALLOWS YOU TO ROLL DOWN ALL WINDOWS SIMULTANEOUSLY BY HOLDING DOWN THE UNLOCK BUTTON. THIS FEATURE IS VERY SENSITIVE AND CAN BE ACTIVATED IN A POCKET OR PURSE. I TESTED OUT THE RANGE OF THE FEATURE AND WAS ABLE TO ROLL MY WINDOWS DOWN REMOTELY FROM OVER 200 FEET AWAY WHILE INSIDE A BUILDING WHEN MY CAR WAS PARKED OUTSIDE ACROSS THE STREET. I TWICE CAME BACK TO MY CAR WITH THE WINDOWS ROLLED DOWN DUE TO THIS FEATURE WITHOUT MY KNOWLEDGE. THESE REMOTE WINDOW FEATURES POSE A SERIOUS SAFETY THREAT FOR CONSUMERS IN URBAN AREAS, ESPECIALLY SINCE THE DOOR FEATURE CAN EVIDENTLY BE ACTIVATED WITH JUST A SCREWDRIVER, AND THE KEY CAN BE ACTIVATED FROM HUNDREDS OF FEET AWAY. NOT ONLY CAN PEOPLE BREAK INTO MY CAR WITHOUT ANY EQUIPMENT, BUT IT IS NOT EVIDENT FROM THE OUTSET THAT A BREAK-IN OCCURRED BECAUSE THE FEATURE ALSO ALLOWS YOU TO ROLL ALL THE WINDOWS BACK UP REMOTELY. THIS MAKES THE MODEL AN EASY TARGET FOR FUTURE THEFT, AND I HAVE ALREADY HAD TO FILE A CLAIM WITH MY INSURANCE TO REPAIR THE MECHANICAL DAMAGE TO THE LOCK/DOOR RESULTING FROM THIS BREAK IN.
Mfg Campaign: 11300526
Recall Date: Jan 20, 2020
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