Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SJS, MJU, QJT, VJV
Recall Date: Oct 3, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2022-2024 Civic 4-door and Civic 5-door vehicles that received a replacement power steering rack as part of a service repair. The steering rack may have been incorrectly assembled, which can allow the tire to chafe against the lower suspension or tie rod end, possibly resulting in tire damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: YFW
Recall Date: Oct 19, 2023
Consumer Complaints
1.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Uknown
Corrective Action:
Uknown
Additional Notes:
Uknown
Mfg Campaign: 11628438
Recall Date: Dec 2, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Due to a faulty malfunctioning manufactured back up camera and front dashboard display, my sister backed into another car while parallel parking, resulting in a damages on the paint of the back bumper and further indentation. Additionally this issue happens all of sudden no matter what the weather condition or temperature outside is which increases the risk of a crash with vehicle behind or injury to a pedestrian. I have proof of this happening and it seems forums online have reported this issue to
Corrective Action:
Due to a faulty malfunctioning manufactured back up camera and front dashboard display, my sister backed into another car while parallel parking, resulting in a damages on the paint of the back bumper and further indentation. Additionally this issue happens all of sudden no matter what the weather condition or temperature outside is which increases the risk of a crash with vehicle behind or injury to a pedestrian. I have proof of this happening and it seems forums online have reported this issue to
Additional Notes:
Due to a faulty malfunctioning manufactured back up camera and front dashboard display, my sister backed into another car while parallel parking, resulting in a damages on the paint of the back bumper and further indentation. Additionally this issue happens all of sudden no matter what the weather condition or temperature outside is which increases the risk of a crash with vehicle behind or injury to a pedestrian. I have proof of this happening and it seems forums online have reported this issue to
Mfg Campaign: 11628069
Recall Date: Nov 30, 2024
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Due to a faulty malfunctioning manufactured back up camera and front dashboard display, my sister backed into another car while parallel parking, resulting in a damages on the paint of the back bumper and further indentation. Additionally this issue happens all of sudden no matter what the weather condition or temperature outside is which increases the risk of a crash with vehicle behind or injury to a pedestrian. I have proof of this happening and it seems forums online have reported this issue to
Corrective Action:
Due to a faulty malfunctioning manufactured back up camera and front dashboard display, my sister backed into another car while parallel parking, resulting in a damages on the paint of the back bumper and further indentation. Additionally this issue happens all of sudden no matter what the weather condition or temperature outside is which increases the risk of a crash with vehicle behind or injury to a pedestrian. I have proof of this happening and it seems forums online have reported this issue to
Additional Notes:
Due to a faulty malfunctioning manufactured back up camera and front dashboard display, my sister backed into another car while parallel parking, resulting in a damages on the paint of the back bumper and further indentation. Additionally this issue happens all of sudden no matter what the weather condition or temperature outside is which increases the risk of a crash with vehicle behind or injury to a pedestrian. I have proof of this happening and it seems forums online have reported this issue to
Mfg Campaign: 11628069
Recall Date: Nov 30, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
[XXX] The power steering column locked up while driving down [XXX] causing an incident that caused the car to become a total loss. A police report was generated where II stated the power steering column locked which caused the incident, I informed my insurance company immediately and throughout the dealings with my insurance company and Honda Collision center I kept stating the steering column locking as the issue. I even reached out to Honda Automobile Customer spoke to Danielle and Casey at 1-888-234-2138 on 10/4/2024 at 3:36 pm in which I was advised of the recall inspect EPS part 23089. Honda Collision center advisor drove the car around the parking lot and made an assumption it was not the power steering column. I have since 8/31/2024 have been looking for an attorney to sue Honda and now I have the recall letter sent by Honda I hopefully will be able to retain one. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX] The power steering column locked up while driving down [XXX] causing an incident that caused the car to become a total loss. A police report was generated where II stated the power steering column locked which caused the incident, I informed my insurance company immediately and throughout the dealings with my insurance company and Honda Collision center I kept stating the steering column locking as the issue. I even reached out to Honda Automobile Customer spoke to Danielle and Casey at 1-888-234-2138 on 10/4/2024 at 3:36 pm in which I was advised of the recall inspect EPS part 23089. Honda Collision center advisor drove the car around the parking lot and made an assumption it was not the power steering column. I have since 8/31/2024 have been looking for an attorney to sue Honda and now I have the recall letter sent by Honda I hopefully will be able to retain one. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX] The power steering column locked up while driving down [XXX] causing an incident that caused the car to become a total loss. A police report was generated where II stated the power steering column locked which caused the incident, I informed my insurance company immediately and throughout the dealings with my insurance company and Honda Collision center I kept stating the steering column locking as the issue. I even reached out to Honda Automobile Customer spoke to Danielle and Casey at 1-888-234-2138 on 10/4/2024 at 3:36 pm in which I was advised of the recall inspect EPS part 23089. Honda Collision center advisor drove the car around the parking lot and made an assumption it was not the power steering column. I have since 8/31/2024 have been looking for an attorney to sue Honda and now I have the recall letter sent by Honda I hopefully will be able to retain one. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11627694
Recall Date: Nov 27, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
[XXX] The power steering column locked up while driving down [XXX] causing an incident that caused the car to become a total loss. A police report was generated where II stated the power steering column locked which caused the incident, I informed my insurance company immediately and throughout the dealings with my insurance company and Honda Collision center I kept stating the steering column locking as the issue. I even reached out to Honda Automobile Customer spoke to Danielle and Casey at 1-888-234-2138 on 10/4/2024 at 3:36 pm in which I was advised of the recall inspect EPS part 23089. Honda Collision center advisor drove the car around the parking lot and made an assumption it was not the power steering column. I have since 8/31/2024 have been looking for an attorney to sue Honda and now I have the recall letter sent by Honda I hopefully will be able to retain one. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX] The power steering column locked up while driving down [XXX] causing an incident that caused the car to become a total loss. A police report was generated where II stated the power steering column locked which caused the incident, I informed my insurance company immediately and throughout the dealings with my insurance company and Honda Collision center I kept stating the steering column locking as the issue. I even reached out to Honda Automobile Customer spoke to Danielle and Casey at 1-888-234-2138 on 10/4/2024 at 3:36 pm in which I was advised of the recall inspect EPS part 23089. Honda Collision center advisor drove the car around the parking lot and made an assumption it was not the power steering column. I have since 8/31/2024 have been looking for an attorney to sue Honda and now I have the recall letter sent by Honda I hopefully will be able to retain one. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX] The power steering column locked up while driving down [XXX] causing an incident that caused the car to become a total loss. A police report was generated where II stated the power steering column locked which caused the incident, I informed my insurance company immediately and throughout the dealings with my insurance company and Honda Collision center I kept stating the steering column locking as the issue. I even reached out to Honda Automobile Customer spoke to Danielle and Casey at 1-888-234-2138 on 10/4/2024 at 3:36 pm in which I was advised of the recall inspect EPS part 23089. Honda Collision center advisor drove the car around the parking lot and made an assumption it was not the power steering column. I have since 8/31/2024 have been looking for an attorney to sue Honda and now I have the recall letter sent by Honda I hopefully will be able to retain one. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11627694
Recall Date: Nov 27, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
[XXX] The power steering column locked up while driving down [XXX] causing an incident that caused the car to become a total loss. A police report was generated where II stated the power steering column locked which caused the incident, I informed my insurance company immediately and throughout the dealings with my insurance company and Honda Collision center I kept stating the steering column locking as the issue. I even reached out to Honda Automobile Customer spoke to Danielle and Casey at 1-888-234-2138 on 10/4/2024 at 3:36 pm in which I was advised of the recall inspect EPS part 23089. Honda Collision center advisor drove the car around the parking lot and made an assumption it was not the power steering column. I have since 8/31/2024 have been looking for an attorney to sue Honda and now I have the recall letter sent by Honda I hopefully will be able to retain one. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX] The power steering column locked up while driving down [XXX] causing an incident that caused the car to become a total loss. A police report was generated where II stated the power steering column locked which caused the incident, I informed my insurance company immediately and throughout the dealings with my insurance company and Honda Collision center I kept stating the steering column locking as the issue. I even reached out to Honda Automobile Customer spoke to Danielle and Casey at 1-888-234-2138 on 10/4/2024 at 3:36 pm in which I was advised of the recall inspect EPS part 23089. Honda Collision center advisor drove the car around the parking lot and made an assumption it was not the power steering column. I have since 8/31/2024 have been looking for an attorney to sue Honda and now I have the recall letter sent by Honda I hopefully will be able to retain one. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX] The power steering column locked up while driving down [XXX] causing an incident that caused the car to become a total loss. A police report was generated where II stated the power steering column locked which caused the incident, I informed my insurance company immediately and throughout the dealings with my insurance company and Honda Collision center I kept stating the steering column locking as the issue. I even reached out to Honda Automobile Customer spoke to Danielle and Casey at 1-888-234-2138 on 10/4/2024 at 3:36 pm in which I was advised of the recall inspect EPS part 23089. Honda Collision center advisor drove the car around the parking lot and made an assumption it was not the power steering column. I have since 8/31/2024 have been looking for an attorney to sue Honda and now I have the recall letter sent by Honda I hopefully will be able to retain one. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11627694
Recall Date: Nov 27, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2022 Honda Civic. The contact stated that while driving at an undisclosed speed, the EPS warning light illuminated. After a visual inspection of the engine compartment, the contact observed an oil leak coming however, the location of the leak was unknown. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 16,000. The VIN was not available.
Corrective Action:
The contact owns a 2022 Honda Civic. The contact stated that while driving at an undisclosed speed, the EPS warning light illuminated. After a visual inspection of the engine compartment, the contact observed an oil leak coming however, the location of the leak was unknown. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 16,000. The VIN was not available.
Additional Notes:
The contact owns a 2022 Honda Civic. The contact stated that while driving at an undisclosed speed, the EPS warning light illuminated. After a visual inspection of the engine compartment, the contact observed an oil leak coming however, the location of the leak was unknown. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 16,000. The VIN was not available.
Mfg Campaign: 11627790
Recall Date: Nov 27, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Its very difficult to steer and have experienced near crashes since purchasing the car this year. Called honda dealerships and none of them have the part to fix it.
Corrective Action:
Its very difficult to steer and have experienced near crashes since purchasing the car this year. Called honda dealerships and none of them have the part to fix it.
Additional Notes:
Its very difficult to steer and have experienced near crashes since purchasing the car this year. Called honda dealerships and none of them have the part to fix it.
Mfg Campaign: 11627016
Recall Date: Nov 23, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2022 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11626776
Recall Date: Nov 22, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
There is a loud grinding/ squealing noise whenever I press the break pedal. I went to have it check at Big O tires and the guy checked my breaks and tires and said they were at 100 percent however the sound is coming from a defeat somewhere with the break pedal and the stopping mechanism. He added grease to it to see if it would help but it has not. Also The Steering wheel recall that they just did has not fixed the steering wheel from sticking while driving and I am wondering if it is all connected to the issues I am having. I honestly feel like I have a been sold a defective vehicle as my door actuator stopped working as well as the blower motor for my AC works intermittently and we just don’t feel safe driving this car anymore when we purchased it brand new not even 2 years ago but they have told me it is no longer under warranty
Corrective Action:
There is a loud grinding/ squealing noise whenever I press the break pedal. I went to have it check at Big O tires and the guy checked my breaks and tires and said they were at 100 percent however the sound is coming from a defeat somewhere with the break pedal and the stopping mechanism. He added grease to it to see if it would help but it has not. Also The Steering wheel recall that they just did has not fixed the steering wheel from sticking while driving and I am wondering if it is all connected to the issues I am having. I honestly feel like I have a been sold a defective vehicle as my door actuator stopped working as well as the blower motor for my AC works intermittently and we just don’t feel safe driving this car anymore when we purchased it brand new not even 2 years ago but they have told me it is no longer under warranty
Additional Notes:
There is a loud grinding/ squealing noise whenever I press the break pedal. I went to have it check at Big O tires and the guy checked my breaks and tires and said they were at 100 percent however the sound is coming from a defeat somewhere with the break pedal and the stopping mechanism. He added grease to it to see if it would help but it has not. Also The Steering wheel recall that they just did has not fixed the steering wheel from sticking while driving and I am wondering if it is all connected to the issues I am having. I honestly feel like I have a been sold a defective vehicle as my door actuator stopped working as well as the blower motor for my AC works intermittently and we just don’t feel safe driving this car anymore when we purchased it brand new not even 2 years ago but they have told me it is no longer under warranty
Mfg Campaign: 11625370
Recall Date: Nov 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
There is a loud grinding/ squealing noise whenever I press the break pedal. I went to have it check at Big O tires and the guy checked my breaks and tires and said they were at 100 percent however the sound is coming from a defeat somewhere with the break pedal and the stopping mechanism. He added grease to it to see if it would help but it has not. Also The Steering wheel recall that they just did has not fixed the steering wheel from sticking while driving and I am wondering if it is all connected to the issues I am having. I honestly feel like I have a been sold a defective vehicle as my door actuator stopped working as well as the blower motor for my AC works intermittently and we just don’t feel safe driving this car anymore when we purchased it brand new not even 2 years ago but they have told me it is no longer under warranty
Corrective Action:
There is a loud grinding/ squealing noise whenever I press the break pedal. I went to have it check at Big O tires and the guy checked my breaks and tires and said they were at 100 percent however the sound is coming from a defeat somewhere with the break pedal and the stopping mechanism. He added grease to it to see if it would help but it has not. Also The Steering wheel recall that they just did has not fixed the steering wheel from sticking while driving and I am wondering if it is all connected to the issues I am having. I honestly feel like I have a been sold a defective vehicle as my door actuator stopped working as well as the blower motor for my AC works intermittently and we just don’t feel safe driving this car anymore when we purchased it brand new not even 2 years ago but they have told me it is no longer under warranty
Additional Notes:
There is a loud grinding/ squealing noise whenever I press the break pedal. I went to have it check at Big O tires and the guy checked my breaks and tires and said they were at 100 percent however the sound is coming from a defeat somewhere with the break pedal and the stopping mechanism. He added grease to it to see if it would help but it has not. Also The Steering wheel recall that they just did has not fixed the steering wheel from sticking while driving and I am wondering if it is all connected to the issues I am having. I honestly feel like I have a been sold a defective vehicle as my door actuator stopped working as well as the blower motor for my AC works intermittently and we just don’t feel safe driving this car anymore when we purchased it brand new not even 2 years ago but they have told me it is no longer under warranty
Mfg Campaign: 11625370
Recall Date: Nov 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
There is a loud grinding/ squealing noise whenever I press the break pedal. I went to have it check at Big O tires and the guy checked my breaks and tires and said they were at 100 percent however the sound is coming from a defeat somewhere with the break pedal and the stopping mechanism. He added grease to it to see if it would help but it has not. Also The Steering wheel recall that they just did has not fixed the steering wheel from sticking while driving and I am wondering if it is all connected to the issues I am having. I honestly feel like I have a been sold a defective vehicle as my door actuator stopped working as well as the blower motor for my AC works intermittently and we just don’t feel safe driving this car anymore when we purchased it brand new not even 2 years ago but they have told me it is no longer under warranty
Corrective Action:
There is a loud grinding/ squealing noise whenever I press the break pedal. I went to have it check at Big O tires and the guy checked my breaks and tires and said they were at 100 percent however the sound is coming from a defeat somewhere with the break pedal and the stopping mechanism. He added grease to it to see if it would help but it has not. Also The Steering wheel recall that they just did has not fixed the steering wheel from sticking while driving and I am wondering if it is all connected to the issues I am having. I honestly feel like I have a been sold a defective vehicle as my door actuator stopped working as well as the blower motor for my AC works intermittently and we just don’t feel safe driving this car anymore when we purchased it brand new not even 2 years ago but they have told me it is no longer under warranty
Additional Notes:
There is a loud grinding/ squealing noise whenever I press the break pedal. I went to have it check at Big O tires and the guy checked my breaks and tires and said they were at 100 percent however the sound is coming from a defeat somewhere with the break pedal and the stopping mechanism. He added grease to it to see if it would help but it has not. Also The Steering wheel recall that they just did has not fixed the steering wheel from sticking while driving and I am wondering if it is all connected to the issues I am having. I honestly feel like I have a been sold a defective vehicle as my door actuator stopped working as well as the blower motor for my AC works intermittently and we just don’t feel safe driving this car anymore when we purchased it brand new not even 2 years ago but they have told me it is no longer under warranty
Mfg Campaign: 11625370
Recall Date: Nov 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
I have a recall, and the dealers I have called do not have the parts. I was also told they are making sure to fix the recalls on vehicles on the lot first before making parts available to customers who already have a vehicle, I feel unsafe, this recall if not fixed could put me in danger.
Corrective Action:
I have a recall, and the dealers I have called do not have the parts. I was also told they are making sure to fix the recalls on vehicles on the lot first before making parts available to customers who already have a vehicle, I feel unsafe, this recall if not fixed could put me in danger.
Additional Notes:
I have a recall, and the dealers I have called do not have the parts. I was also told they are making sure to fix the recalls on vehicles on the lot first before making parts available to customers who already have a vehicle, I feel unsafe, this recall if not fixed could put me in danger.
Mfg Campaign: 11624389
Recall Date: Nov 9, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2022 Honda Civic. The contact stated while driving 70 MPH, the vehicle began pulling to the right but self-corrected. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer was unable to determine the cause of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 84,818. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Honda Civic. The contact stated while driving 70 MPH, the vehicle began pulling to the right but self-corrected. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer was unable to determine the cause of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 84,818. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Honda Civic. The contact stated while driving 70 MPH, the vehicle began pulling to the right but self-corrected. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer was unable to determine the cause of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 84,818. Parts distribution disconnect.
Mfg Campaign: 11622668
Recall Date: Oct 30, 2024
Honda (american Honda Motor Co.)
Defect Description:
WHEELS
Potential Consequences:
Theres been a recall for my car But I never received any letter nothing about this.
Corrective Action:
Theres been a recall for my car But I never received any letter nothing about this.
Additional Notes:
Theres been a recall for my car But I never received any letter nothing about this.
Mfg Campaign: 11622818
Recall Date: Oct 30, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Theres been a recall for my car But I never received any letter nothing about this.
Corrective Action:
Theres been a recall for my car But I never received any letter nothing about this.
Additional Notes:
Theres been a recall for my car But I never received any letter nothing about this.
Mfg Campaign: 11622818
Recall Date: Oct 30, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
My daughters car started having steering issues. We took the car to the Honda dealer we bought the car from for repair. Instead of addressing the recall they stated the steering issue wasn't a recall issue but when the car's vin number is pulling up a recall for steering. We took the vehicle to another Honda dealer for a second opinion and again they said the steering issue wasn't part of the recall. Neither dealer mentioned anything about repair the recall, they said the steering issue wasn't part of the recall. The second dealership stated "even if we wanted to fix the steering issue found we could because the parts aren't available for 4 to 6 months" then tried to sell us a new car. I have all this information in writing from both dealership. Both dealerships charged us a service fee for the diagnosis when we were just asking for the recall to be repaired. I filed a complaint with Honda an their investigation consisted of calling the dealership to ask what the diagnosis was, no actual investigation was ever conducted. Honda said they couldn't help us. The recall has never been addressed. They wanted us to pay $3000 or $4000 for the repairs, my daughter was the first owner of this vehicle. We find it to be suspicious that a brand new vehicle has steering issues after 2 years of ownership and coincidently Honda put out a recall for steering issues but it's not part of the recall. The diagnosis paperwork from the dealership we received specifically stated the exact same thing the recall stated on the Honda website. We need help.
Corrective Action:
My daughters car started having steering issues. We took the car to the Honda dealer we bought the car from for repair. Instead of addressing the recall they stated the steering issue wasn't a recall issue but when the car's vin number is pulling up a recall for steering. We took the vehicle to another Honda dealer for a second opinion and again they said the steering issue wasn't part of the recall. Neither dealer mentioned anything about repair the recall, they said the steering issue wasn't part of the recall. The second dealership stated "even if we wanted to fix the steering issue found we could because the parts aren't available for 4 to 6 months" then tried to sell us a new car. I have all this information in writing from both dealership. Both dealerships charged us a service fee for the diagnosis when we were just asking for the recall to be repaired. I filed a complaint with Honda an their investigation consisted of calling the dealership to ask what the diagnosis was, no actual investigation was ever conducted. Honda said they couldn't help us. The recall has never been addressed. They wanted us to pay $3000 or $4000 for the repairs, my daughter was the first owner of this vehicle. We find it to be suspicious that a brand new vehicle has steering issues after 2 years of ownership and coincidently Honda put out a recall for steering issues but it's not part of the recall. The diagnosis paperwork from the dealership we received specifically stated the exact same thing the recall stated on the Honda website. We need help.
Additional Notes:
My daughters car started having steering issues. We took the car to the Honda dealer we bought the car from for repair. Instead of addressing the recall they stated the steering issue wasn't a recall issue but when the car's vin number is pulling up a recall for steering. We took the vehicle to another Honda dealer for a second opinion and again they said the steering issue wasn't part of the recall. Neither dealer mentioned anything about repair the recall, they said the steering issue wasn't part of the recall. The second dealership stated "even if we wanted to fix the steering issue found we could because the parts aren't available for 4 to 6 months" then tried to sell us a new car. I have all this information in writing from both dealership. Both dealerships charged us a service fee for the diagnosis when we were just asking for the recall to be repaired. I filed a complaint with Honda an their investigation consisted of calling the dealership to ask what the diagnosis was, no actual investigation was ever conducted. Honda said they couldn't help us. The recall has never been addressed. They wanted us to pay $3000 or $4000 for the repairs, my daughter was the first owner of this vehicle. We find it to be suspicious that a brand new vehicle has steering issues after 2 years of ownership and coincidently Honda put out a recall for steering issues but it's not part of the recall. The diagnosis paperwork from the dealership we received specifically stated the exact same thing the recall stated on the Honda website. We need help.
Mfg Campaign: 11621898
Recall Date: Oct 25, 2024
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When I tried to start the vehicle on 10/14/24, it did not start, however it started showing various messages on the electronic dashboard. The vehicle was towed to John Eagle Honda Of Dallas (Honda Dealer) on 10/14/24 around 11:15 AM. I am enclosing the diagnostic report run on the vehicle by the John Eagle Honda of Dallas on 10/15/24 which shows some of the messages I had seen on the dashboard. My dashboard never showed me low battery at any time but the car did not start and the message of lane departure, brake failure messages came on the dashboard. I have LoJack App service on my phone which tracks everything on my vehicle.I used the vehicle on 10/11/24 and 10/12/24 and there was no issue in the vehicle nor did I see any dashboard warnings. The dealer kept the car overnight stating that they were too busy on 10/14/24 and promised me that they will provide alternate vehicle on 10/15/24 morning as per my phone call. I went to the dealership on the 15th at 8:50 AM to pick up the alternate vehicle, the service advisor said I can take my vehicle since he had changed the battery and it was safe to drive and did not provide me the invoice for the replaced battery. I asked the service advisor for the diagnostic report and he informed me that everything was okay in the report. I insisted on taking the print out of the diagnostic report and had to wait to collect it. Seeing the time on the report I am able to understand that they ran the diagnostic report while I was waiting. After driving my vehicle from the dealership and not having new battery invoice in my hand I called Honda motor company customer service and narrated my dealership visit details along with being uncomfortable on the safety of the vehicle. I didn't get any help from them as well. They created a case number for me. They said that someone will reach out to me and no one has till date. If you need any other information please feel free to contact me.
Corrective Action:
When I tried to start the vehicle on 10/14/24, it did not start, however it started showing various messages on the electronic dashboard. The vehicle was towed to John Eagle Honda Of Dallas (Honda Dealer) on 10/14/24 around 11:15 AM. I am enclosing the diagnostic report run on the vehicle by the John Eagle Honda of Dallas on 10/15/24 which shows some of the messages I had seen on the dashboard. My dashboard never showed me low battery at any time but the car did not start and the message of lane departure, brake failure messages came on the dashboard. I have LoJack App service on my phone which tracks everything on my vehicle.I used the vehicle on 10/11/24 and 10/12/24 and there was no issue in the vehicle nor did I see any dashboard warnings. The dealer kept the car overnight stating that they were too busy on 10/14/24 and promised me that they will provide alternate vehicle on 10/15/24 morning as per my phone call. I went to the dealership on the 15th at 8:50 AM to pick up the alternate vehicle, the service advisor said I can take my vehicle since he had changed the battery and it was safe to drive and did not provide me the invoice for the replaced battery. I asked the service advisor for the diagnostic report and he informed me that everything was okay in the report. I insisted on taking the print out of the diagnostic report and had to wait to collect it. Seeing the time on the report I am able to understand that they ran the diagnostic report while I was waiting. After driving my vehicle from the dealership and not having new battery invoice in my hand I called Honda motor company customer service and narrated my dealership visit details along with being uncomfortable on the safety of the vehicle. I didn't get any help from them as well. They created a case number for me. They said that someone will reach out to me and no one has till date. If you need any other information please feel free to contact me.
Additional Notes:
When I tried to start the vehicle on 10/14/24, it did not start, however it started showing various messages on the electronic dashboard. The vehicle was towed to John Eagle Honda Of Dallas (Honda Dealer) on 10/14/24 around 11:15 AM. I am enclosing the diagnostic report run on the vehicle by the John Eagle Honda of Dallas on 10/15/24 which shows some of the messages I had seen on the dashboard. My dashboard never showed me low battery at any time but the car did not start and the message of lane departure, brake failure messages came on the dashboard. I have LoJack App service on my phone which tracks everything on my vehicle.I used the vehicle on 10/11/24 and 10/12/24 and there was no issue in the vehicle nor did I see any dashboard warnings. The dealer kept the car overnight stating that they were too busy on 10/14/24 and promised me that they will provide alternate vehicle on 10/15/24 morning as per my phone call. I went to the dealership on the 15th at 8:50 AM to pick up the alternate vehicle, the service advisor said I can take my vehicle since he had changed the battery and it was safe to drive and did not provide me the invoice for the replaced battery. I asked the service advisor for the diagnostic report and he informed me that everything was okay in the report. I insisted on taking the print out of the diagnostic report and had to wait to collect it. Seeing the time on the report I am able to understand that they ran the diagnostic report while I was waiting. After driving my vehicle from the dealership and not having new battery invoice in my hand I called Honda motor company customer service and narrated my dealership visit details along with being uncomfortable on the safety of the vehicle. I didn't get any help from them as well. They created a case number for me. They said that someone will reach out to me and no one has till date. If you need any other information please feel free to contact me.
Mfg Campaign: 11620910
Recall Date: Oct 20, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
When I tried to start the vehicle on 10/14/24, it did not start, however it started showing various messages on the electronic dashboard. The vehicle was towed to John Eagle Honda Of Dallas (Honda Dealer) on 10/14/24 around 11:15 AM. I am enclosing the diagnostic report run on the vehicle by the John Eagle Honda of Dallas on 10/15/24 which shows some of the messages I had seen on the dashboard. My dashboard never showed me low battery at any time but the car did not start and the message of lane departure, brake failure messages came on the dashboard. I have LoJack App service on my phone which tracks everything on my vehicle.I used the vehicle on 10/11/24 and 10/12/24 and there was no issue in the vehicle nor did I see any dashboard warnings. The dealer kept the car overnight stating that they were too busy on 10/14/24 and promised me that they will provide alternate vehicle on 10/15/24 morning as per my phone call. I went to the dealership on the 15th at 8:50 AM to pick up the alternate vehicle, the service advisor said I can take my vehicle since he had changed the battery and it was safe to drive and did not provide me the invoice for the replaced battery. I asked the service advisor for the diagnostic report and he informed me that everything was okay in the report. I insisted on taking the print out of the diagnostic report and had to wait to collect it. Seeing the time on the report I am able to understand that they ran the diagnostic report while I was waiting. After driving my vehicle from the dealership and not having new battery invoice in my hand I called Honda motor company customer service and narrated my dealership visit details along with being uncomfortable on the safety of the vehicle. I didn't get any help from them as well. They created a case number for me. They said that someone will reach out to me and no one has till date. If you need any other information please feel free to contact me.
Corrective Action:
When I tried to start the vehicle on 10/14/24, it did not start, however it started showing various messages on the electronic dashboard. The vehicle was towed to John Eagle Honda Of Dallas (Honda Dealer) on 10/14/24 around 11:15 AM. I am enclosing the diagnostic report run on the vehicle by the John Eagle Honda of Dallas on 10/15/24 which shows some of the messages I had seen on the dashboard. My dashboard never showed me low battery at any time but the car did not start and the message of lane departure, brake failure messages came on the dashboard. I have LoJack App service on my phone which tracks everything on my vehicle.I used the vehicle on 10/11/24 and 10/12/24 and there was no issue in the vehicle nor did I see any dashboard warnings. The dealer kept the car overnight stating that they were too busy on 10/14/24 and promised me that they will provide alternate vehicle on 10/15/24 morning as per my phone call. I went to the dealership on the 15th at 8:50 AM to pick up the alternate vehicle, the service advisor said I can take my vehicle since he had changed the battery and it was safe to drive and did not provide me the invoice for the replaced battery. I asked the service advisor for the diagnostic report and he informed me that everything was okay in the report. I insisted on taking the print out of the diagnostic report and had to wait to collect it. Seeing the time on the report I am able to understand that they ran the diagnostic report while I was waiting. After driving my vehicle from the dealership and not having new battery invoice in my hand I called Honda motor company customer service and narrated my dealership visit details along with being uncomfortable on the safety of the vehicle. I didn't get any help from them as well. They created a case number for me. They said that someone will reach out to me and no one has till date. If you need any other information please feel free to contact me.
Additional Notes:
When I tried to start the vehicle on 10/14/24, it did not start, however it started showing various messages on the electronic dashboard. The vehicle was towed to John Eagle Honda Of Dallas (Honda Dealer) on 10/14/24 around 11:15 AM. I am enclosing the diagnostic report run on the vehicle by the John Eagle Honda of Dallas on 10/15/24 which shows some of the messages I had seen on the dashboard. My dashboard never showed me low battery at any time but the car did not start and the message of lane departure, brake failure messages came on the dashboard. I have LoJack App service on my phone which tracks everything on my vehicle.I used the vehicle on 10/11/24 and 10/12/24 and there was no issue in the vehicle nor did I see any dashboard warnings. The dealer kept the car overnight stating that they were too busy on 10/14/24 and promised me that they will provide alternate vehicle on 10/15/24 morning as per my phone call. I went to the dealership on the 15th at 8:50 AM to pick up the alternate vehicle, the service advisor said I can take my vehicle since he had changed the battery and it was safe to drive and did not provide me the invoice for the replaced battery. I asked the service advisor for the diagnostic report and he informed me that everything was okay in the report. I insisted on taking the print out of the diagnostic report and had to wait to collect it. Seeing the time on the report I am able to understand that they ran the diagnostic report while I was waiting. After driving my vehicle from the dealership and not having new battery invoice in my hand I called Honda motor company customer service and narrated my dealership visit details along with being uncomfortable on the safety of the vehicle. I didn't get any help from them as well. They created a case number for me. They said that someone will reach out to me and no one has till date. If you need any other information please feel free to contact me.
Mfg Campaign: 11620910
Recall Date: Oct 20, 2024
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
When I tried to start the vehicle on 10/14/24, it did not start, however it started showing various messages on the electronic dashboard. The vehicle was towed to John Eagle Honda Of Dallas (Honda Dealer) on 10/14/24 around 11:15 AM. I am enclosing the diagnostic report run on the vehicle by the John Eagle Honda of Dallas on 10/15/24 which shows some of the messages I had seen on the dashboard. My dashboard never showed me low battery at any time but the car did not start and the message of lane departure, brake failure messages came on the dashboard. I have LoJack App service on my phone which tracks everything on my vehicle.I used the vehicle on 10/11/24 and 10/12/24 and there was no issue in the vehicle nor did I see any dashboard warnings. The dealer kept the car overnight stating that they were too busy on 10/14/24 and promised me that they will provide alternate vehicle on 10/15/24 morning as per my phone call. I went to the dealership on the 15th at 8:50 AM to pick up the alternate vehicle, the service advisor said I can take my vehicle since he had changed the battery and it was safe to drive and did not provide me the invoice for the replaced battery. I asked the service advisor for the diagnostic report and he informed me that everything was okay in the report. I insisted on taking the print out of the diagnostic report and had to wait to collect it. Seeing the time on the report I am able to understand that they ran the diagnostic report while I was waiting. After driving my vehicle from the dealership and not having new battery invoice in my hand I called Honda motor company customer service and narrated my dealership visit details along with being uncomfortable on the safety of the vehicle. I didn't get any help from them as well. They created a case number for me. They said that someone will reach out to me and no one has till date. If you need any other information please feel free to contact me.
Corrective Action:
When I tried to start the vehicle on 10/14/24, it did not start, however it started showing various messages on the electronic dashboard. The vehicle was towed to John Eagle Honda Of Dallas (Honda Dealer) on 10/14/24 around 11:15 AM. I am enclosing the diagnostic report run on the vehicle by the John Eagle Honda of Dallas on 10/15/24 which shows some of the messages I had seen on the dashboard. My dashboard never showed me low battery at any time but the car did not start and the message of lane departure, brake failure messages came on the dashboard. I have LoJack App service on my phone which tracks everything on my vehicle.I used the vehicle on 10/11/24 and 10/12/24 and there was no issue in the vehicle nor did I see any dashboard warnings. The dealer kept the car overnight stating that they were too busy on 10/14/24 and promised me that they will provide alternate vehicle on 10/15/24 morning as per my phone call. I went to the dealership on the 15th at 8:50 AM to pick up the alternate vehicle, the service advisor said I can take my vehicle since he had changed the battery and it was safe to drive and did not provide me the invoice for the replaced battery. I asked the service advisor for the diagnostic report and he informed me that everything was okay in the report. I insisted on taking the print out of the diagnostic report and had to wait to collect it. Seeing the time on the report I am able to understand that they ran the diagnostic report while I was waiting. After driving my vehicle from the dealership and not having new battery invoice in my hand I called Honda motor company customer service and narrated my dealership visit details along with being uncomfortable on the safety of the vehicle. I didn't get any help from them as well. They created a case number for me. They said that someone will reach out to me and no one has till date. If you need any other information please feel free to contact me.
Additional Notes:
When I tried to start the vehicle on 10/14/24, it did not start, however it started showing various messages on the electronic dashboard. The vehicle was towed to John Eagle Honda Of Dallas (Honda Dealer) on 10/14/24 around 11:15 AM. I am enclosing the diagnostic report run on the vehicle by the John Eagle Honda of Dallas on 10/15/24 which shows some of the messages I had seen on the dashboard. My dashboard never showed me low battery at any time but the car did not start and the message of lane departure, brake failure messages came on the dashboard. I have LoJack App service on my phone which tracks everything on my vehicle.I used the vehicle on 10/11/24 and 10/12/24 and there was no issue in the vehicle nor did I see any dashboard warnings. The dealer kept the car overnight stating that they were too busy on 10/14/24 and promised me that they will provide alternate vehicle on 10/15/24 morning as per my phone call. I went to the dealership on the 15th at 8:50 AM to pick up the alternate vehicle, the service advisor said I can take my vehicle since he had changed the battery and it was safe to drive and did not provide me the invoice for the replaced battery. I asked the service advisor for the diagnostic report and he informed me that everything was okay in the report. I insisted on taking the print out of the diagnostic report and had to wait to collect it. Seeing the time on the report I am able to understand that they ran the diagnostic report while I was waiting. After driving my vehicle from the dealership and not having new battery invoice in my hand I called Honda motor company customer service and narrated my dealership visit details along with being uncomfortable on the safety of the vehicle. I didn't get any help from them as well. They created a case number for me. They said that someone will reach out to me and no one has till date. If you need any other information please feel free to contact me.
Mfg Campaign: 11620910
Recall Date: Oct 20, 2024
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