Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SJS, MJU, QJT, VJV
Recall Date: Oct 3, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2022-2024 Civic 4-door and Civic 5-door vehicles that received a replacement power steering rack as part of a service repair. The steering rack may have been incorrectly assembled, which can allow the tire to chafe against the lower suspension or tie rod end, possibly resulting in tire damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: YFW
Recall Date: Oct 19, 2023
Consumer Complaints
1.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
My wife purchased a new 2022 Honda civic sport, it has lane control assist and at high speed it wonders, pulls side to side, follows lanes color change, pulls into a curve and pulls when going by big trucks into the truck. I have to hold the steering very tight and it has made my arms hurt from the straining. I went to Honda 4 time before anyone admitted it has a serious problem. Hammer Honda in Reseda Ca, verified the problems. The book clear states the lane change assist may or may not work, Honda denies anything is wrong. This is a safety issue and we have had 4 near crash events. I am a Certified Trained Alignment Technician and know cars well, I have 43 years of hands on experience, this car is unsafe and no one at Honda is disclosing this safety issue with this 2022 Honda Civic Sports. The expert at Honda on the 4th visit Witnessed and Verified the Lane Change Assists not working properly at 50 mph.
Corrective Action:
My wife purchased a new 2022 Honda civic sport, it has lane control assist and at high speed it wonders, pulls side to side, follows lanes color change, pulls into a curve and pulls when going by big trucks into the truck. I have to hold the steering very tight and it has made my arms hurt from the straining. I went to Honda 4 time before anyone admitted it has a serious problem. Hammer Honda in Reseda Ca, verified the problems. The book clear states the lane change assist may or may not work, Honda denies anything is wrong. This is a safety issue and we have had 4 near crash events. I am a Certified Trained Alignment Technician and know cars well, I have 43 years of hands on experience, this car is unsafe and no one at Honda is disclosing this safety issue with this 2022 Honda Civic Sports. The expert at Honda on the 4th visit Witnessed and Verified the Lane Change Assists not working properly at 50 mph.
Additional Notes:
My wife purchased a new 2022 Honda civic sport, it has lane control assist and at high speed it wonders, pulls side to side, follows lanes color change, pulls into a curve and pulls when going by big trucks into the truck. I have to hold the steering very tight and it has made my arms hurt from the straining. I went to Honda 4 time before anyone admitted it has a serious problem. Hammer Honda in Reseda Ca, verified the problems. The book clear states the lane change assist may or may not work, Honda denies anything is wrong. This is a safety issue and we have had 4 near crash events. I am a Certified Trained Alignment Technician and know cars well, I have 43 years of hands on experience, this car is unsafe and no one at Honda is disclosing this safety issue with this 2022 Honda Civic Sports. The expert at Honda on the 4th visit Witnessed and Verified the Lane Change Assists not working properly at 50 mph.
Mfg Campaign: 11452206
Recall Date: Feb 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
My wife purchased a new 2022 Honda civic sport, it has lane control assist and at high speed it wonders, pulls side to side, follows lanes color change, pulls into a curve and pulls when going by big trucks into the truck. I have to hold the steering very tight and it has made my arms hurt from the straining. I went to Honda 4 time before anyone admitted it has a serious problem. Hammer Honda in Reseda Ca, verified the problems. The book clear states the lane change assist may or may not work, Honda denies anything is wrong. This is a safety issue and we have had 4 near crash events. I am a Certified Trained Alignment Technician and know cars well, I have 43 years of hands on experience, this car is unsafe and no one at Honda is disclosing this safety issue with this 2022 Honda Civic Sports. The expert at Honda on the 4th visit Witnessed and Verified the Lane Change Assists not working properly at 50 mph.
Corrective Action:
My wife purchased a new 2022 Honda civic sport, it has lane control assist and at high speed it wonders, pulls side to side, follows lanes color change, pulls into a curve and pulls when going by big trucks into the truck. I have to hold the steering very tight and it has made my arms hurt from the straining. I went to Honda 4 time before anyone admitted it has a serious problem. Hammer Honda in Reseda Ca, verified the problems. The book clear states the lane change assist may or may not work, Honda denies anything is wrong. This is a safety issue and we have had 4 near crash events. I am a Certified Trained Alignment Technician and know cars well, I have 43 years of hands on experience, this car is unsafe and no one at Honda is disclosing this safety issue with this 2022 Honda Civic Sports. The expert at Honda on the 4th visit Witnessed and Verified the Lane Change Assists not working properly at 50 mph.
Additional Notes:
My wife purchased a new 2022 Honda civic sport, it has lane control assist and at high speed it wonders, pulls side to side, follows lanes color change, pulls into a curve and pulls when going by big trucks into the truck. I have to hold the steering very tight and it has made my arms hurt from the straining. I went to Honda 4 time before anyone admitted it has a serious problem. Hammer Honda in Reseda Ca, verified the problems. The book clear states the lane change assist may or may not work, Honda denies anything is wrong. This is a safety issue and we have had 4 near crash events. I am a Certified Trained Alignment Technician and know cars well, I have 43 years of hands on experience, this car is unsafe and no one at Honda is disclosing this safety issue with this 2022 Honda Civic Sports. The expert at Honda on the 4th visit Witnessed and Verified the Lane Change Assists not working properly at 50 mph.
Mfg Campaign: 11452206
Recall Date: Feb 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
My wife purchased a new 2022 Honda civic sport, it has lane control assist and at high speed it wonders, pulls side to side, follows lanes color change, pulls into a curve and pulls when going by big trucks into the truck. I have to hold the steering very tight and it has made my arms hurt from the straining. I went to Honda 4 time before anyone admitted it has a serious problem. Hammer Honda in Reseda Ca, verified the problems. The book clear states the lane change assist may or may not work, Honda denies anything is wrong. This is a safety issue and we have had 4 near crash events. I am a Certified Trained Alignment Technician and know cars well, I have 43 years of hands on experience, this car is unsafe and no one at Honda is disclosing this safety issue with this 2022 Honda Civic Sports. The expert at Honda on the 4th visit Witnessed and Verified the Lane Change Assists not working properly at 50 mph.
Corrective Action:
My wife purchased a new 2022 Honda civic sport, it has lane control assist and at high speed it wonders, pulls side to side, follows lanes color change, pulls into a curve and pulls when going by big trucks into the truck. I have to hold the steering very tight and it has made my arms hurt from the straining. I went to Honda 4 time before anyone admitted it has a serious problem. Hammer Honda in Reseda Ca, verified the problems. The book clear states the lane change assist may or may not work, Honda denies anything is wrong. This is a safety issue and we have had 4 near crash events. I am a Certified Trained Alignment Technician and know cars well, I have 43 years of hands on experience, this car is unsafe and no one at Honda is disclosing this safety issue with this 2022 Honda Civic Sports. The expert at Honda on the 4th visit Witnessed and Verified the Lane Change Assists not working properly at 50 mph.
Additional Notes:
My wife purchased a new 2022 Honda civic sport, it has lane control assist and at high speed it wonders, pulls side to side, follows lanes color change, pulls into a curve and pulls when going by big trucks into the truck. I have to hold the steering very tight and it has made my arms hurt from the straining. I went to Honda 4 time before anyone admitted it has a serious problem. Hammer Honda in Reseda Ca, verified the problems. The book clear states the lane change assist may or may not work, Honda denies anything is wrong. This is a safety issue and we have had 4 near crash events. I am a Certified Trained Alignment Technician and know cars well, I have 43 years of hands on experience, this car is unsafe and no one at Honda is disclosing this safety issue with this 2022 Honda Civic Sports. The expert at Honda on the 4th visit Witnessed and Verified the Lane Change Assists not working properly at 50 mph.
Mfg Campaign: 11452206
Recall Date: Feb 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The wiper blades on the 2022 Civic are prone to fail in cold temperatures. They fail to properly clear the windshields and effectively prevent the driver from being able to see. To me, it's an obvious design defect that causes the wiper blades to lift away from sections of the windshield. This is a serious safety issue that must be repaired.
Corrective Action:
The wiper blades on the 2022 Civic are prone to fail in cold temperatures. They fail to properly clear the windshields and effectively prevent the driver from being able to see. To me, it's an obvious design defect that causes the wiper blades to lift away from sections of the windshield. This is a serious safety issue that must be repaired.
Additional Notes:
The wiper blades on the 2022 Civic are prone to fail in cold temperatures. They fail to properly clear the windshields and effectively prevent the driver from being able to see. To me, it's an obvious design defect that causes the wiper blades to lift away from sections of the windshield. This is a serious safety issue that must be repaired.
Mfg Campaign: 11450545
Recall Date: Feb 5, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Adaptive Cruise Control will shut of randomly and for no reason. Must wait for it to re-engage Adaptive Cruise Control or power off/on vehicle. During this time the auto high-beam feature is not useable.
Corrective Action:
Adaptive Cruise Control will shut of randomly and for no reason. Must wait for it to re-engage Adaptive Cruise Control or power off/on vehicle. During this time the auto high-beam feature is not useable.
Additional Notes:
Adaptive Cruise Control will shut of randomly and for no reason. Must wait for it to re-engage Adaptive Cruise Control or power off/on vehicle. During this time the auto high-beam feature is not useable.
Mfg Campaign: 11450583
Recall Date: Feb 5, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Adaptive Cruise Control will shut of randomly and for no reason. Must wait for it to re-engage Adaptive Cruise Control or power off/on vehicle. During this time the auto high-beam feature is not useable.
Corrective Action:
Adaptive Cruise Control will shut of randomly and for no reason. Must wait for it to re-engage Adaptive Cruise Control or power off/on vehicle. During this time the auto high-beam feature is not useable.
Additional Notes:
Adaptive Cruise Control will shut of randomly and for no reason. Must wait for it to re-engage Adaptive Cruise Control or power off/on vehicle. During this time the auto high-beam feature is not useable.
Mfg Campaign: 11450583
Recall Date: Feb 5, 2022
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Driving the vehicle on the interstate and cruise control will randomly turn off and I cannot turn the cruise control back on until I pull over and put the vehicle in park. I feel it is unsafe to have to pull over on the interstate and put the vehicle in park to be able to use cruise control. This is the only fix to the issue right now, so when I am on a long trip, I have to pull over so I know I can maintain a safe constant speed.
Corrective Action:
Driving the vehicle on the interstate and cruise control will randomly turn off and I cannot turn the cruise control back on until I pull over and put the vehicle in park. I feel it is unsafe to have to pull over on the interstate and put the vehicle in park to be able to use cruise control. This is the only fix to the issue right now, so when I am on a long trip, I have to pull over so I know I can maintain a safe constant speed.
Additional Notes:
Driving the vehicle on the interstate and cruise control will randomly turn off and I cannot turn the cruise control back on until I pull over and put the vehicle in park. I feel it is unsafe to have to pull over on the interstate and put the vehicle in park to be able to use cruise control. This is the only fix to the issue right now, so when I am on a long trip, I have to pull over so I know I can maintain a safe constant speed.
Mfg Campaign: 11450354
Recall Date: Feb 4, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Driving the vehicle on the interstate and cruise control will randomly turn off and I cannot turn the cruise control back on until I pull over and put the vehicle in park. I feel it is unsafe to have to pull over on the interstate and put the vehicle in park to be able to use cruise control. This is the only fix to the issue right now, so when I am on a long trip, I have to pull over so I know I can maintain a safe constant speed.
Corrective Action:
Driving the vehicle on the interstate and cruise control will randomly turn off and I cannot turn the cruise control back on until I pull over and put the vehicle in park. I feel it is unsafe to have to pull over on the interstate and put the vehicle in park to be able to use cruise control. This is the only fix to the issue right now, so when I am on a long trip, I have to pull over so I know I can maintain a safe constant speed.
Additional Notes:
Driving the vehicle on the interstate and cruise control will randomly turn off and I cannot turn the cruise control back on until I pull over and put the vehicle in park. I feel it is unsafe to have to pull over on the interstate and put the vehicle in park to be able to use cruise control. This is the only fix to the issue right now, so when I am on a long trip, I have to pull over so I know I can maintain a safe constant speed.
Mfg Campaign: 11450354
Recall Date: Feb 4, 2022
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
Cruise control randomly shuts itself off and will not turn back on.
Corrective Action:
Cruise control randomly shuts itself off and will not turn back on.
Additional Notes:
Cruise control randomly shuts itself off and will not turn back on.
Mfg Campaign: 11449072
Recall Date: Jan 27, 2022
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My cruise control will randomly shut off and deactivate when I'm on the highway. It has almost caused me to have accidents due to the sudden deactivation and cars traveling behind me. I am unable to reactive my cruise until I come to a complete stop. This has happened to me since the day I have had the car and it happens sometimes serval times a day, or not at all. It is completely random when it happens. I have had my car in the Honda shop a couple of times and they are unable to figure out the cause or the problem. I am a home health nurse and rely on my car and cruise control and I'm worried about my safety because of this malfunction. I have looked online and there are a lot of discussion groups with the exact same thing happening in their 2022 civics.
Corrective Action:
My cruise control will randomly shut off and deactivate when I'm on the highway. It has almost caused me to have accidents due to the sudden deactivation and cars traveling behind me. I am unable to reactive my cruise until I come to a complete stop. This has happened to me since the day I have had the car and it happens sometimes serval times a day, or not at all. It is completely random when it happens. I have had my car in the Honda shop a couple of times and they are unable to figure out the cause or the problem. I am a home health nurse and rely on my car and cruise control and I'm worried about my safety because of this malfunction. I have looked online and there are a lot of discussion groups with the exact same thing happening in their 2022 civics.
Additional Notes:
My cruise control will randomly shut off and deactivate when I'm on the highway. It has almost caused me to have accidents due to the sudden deactivation and cars traveling behind me. I am unable to reactive my cruise until I come to a complete stop. This has happened to me since the day I have had the car and it happens sometimes serval times a day, or not at all. It is completely random when it happens. I have had my car in the Honda shop a couple of times and they are unable to figure out the cause or the problem. I am a home health nurse and rely on my car and cruise control and I'm worried about my safety because of this malfunction. I have looked online and there are a lot of discussion groups with the exact same thing happening in their 2022 civics.
Mfg Campaign: 11448560
Recall Date: Jan 23, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My cruise control will randomly shut off and deactivate when I'm on the highway. It has almost caused me to have accidents due to the sudden deactivation and cars traveling behind me. I am unable to reactive my cruise until I come to a complete stop. This has happened to me since the day I have had the car and it happens sometimes serval times a day, or not at all. It is completely random when it happens. I have had my car in the Honda shop a couple of times and they are unable to figure out the cause or the problem. I am a home health nurse and rely on my car and cruise control and I'm worried about my safety because of this malfunction. I have looked online and there are a lot of discussion groups with the exact same thing happening in their 2022 civics.
Corrective Action:
My cruise control will randomly shut off and deactivate when I'm on the highway. It has almost caused me to have accidents due to the sudden deactivation and cars traveling behind me. I am unable to reactive my cruise until I come to a complete stop. This has happened to me since the day I have had the car and it happens sometimes serval times a day, or not at all. It is completely random when it happens. I have had my car in the Honda shop a couple of times and they are unable to figure out the cause or the problem. I am a home health nurse and rely on my car and cruise control and I'm worried about my safety because of this malfunction. I have looked online and there are a lot of discussion groups with the exact same thing happening in their 2022 civics.
Additional Notes:
My cruise control will randomly shut off and deactivate when I'm on the highway. It has almost caused me to have accidents due to the sudden deactivation and cars traveling behind me. I am unable to reactive my cruise until I come to a complete stop. This has happened to me since the day I have had the car and it happens sometimes serval times a day, or not at all. It is completely random when it happens. I have had my car in the Honda shop a couple of times and they are unable to figure out the cause or the problem. I am a home health nurse and rely on my car and cruise control and I'm worried about my safety because of this malfunction. I have looked online and there are a lot of discussion groups with the exact same thing happening in their 2022 civics.
Mfg Campaign: 11448560
Recall Date: Jan 23, 2022
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving on HWY to work the automatic high beams would go to low followed by the automatic cruise control would cancel with a warning stating it was unavailable. It did this three times on the way to work in the morning and once in the afternoon going home on the same day, one of the times it would not let me turn ACC back on stating it was unavailable. The following day it happened again on the way to work in the morning.
Corrective Action:
While driving on HWY to work the automatic high beams would go to low followed by the automatic cruise control would cancel with a warning stating it was unavailable. It did this three times on the way to work in the morning and once in the afternoon going home on the same day, one of the times it would not let me turn ACC back on stating it was unavailable. The following day it happened again on the way to work in the morning.
Additional Notes:
While driving on HWY to work the automatic high beams would go to low followed by the automatic cruise control would cancel with a warning stating it was unavailable. It did this three times on the way to work in the morning and once in the afternoon going home on the same day, one of the times it would not let me turn ACC back on stating it was unavailable. The following day it happened again on the way to work in the morning.
Mfg Campaign: 11448142
Recall Date: Jan 20, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving on HWY to work the automatic high beams would go to low followed by the automatic cruise control would cancel with a warning stating it was unavailable. It did this three times on the way to work in the morning and once in the afternoon going home on the same day, one of the times it would not let me turn ACC back on stating it was unavailable. The following day it happened again on the way to work in the morning.
Corrective Action:
While driving on HWY to work the automatic high beams would go to low followed by the automatic cruise control would cancel with a warning stating it was unavailable. It did this three times on the way to work in the morning and once in the afternoon going home on the same day, one of the times it would not let me turn ACC back on stating it was unavailable. The following day it happened again on the way to work in the morning.
Additional Notes:
While driving on HWY to work the automatic high beams would go to low followed by the automatic cruise control would cancel with a warning stating it was unavailable. It did this three times on the way to work in the morning and once in the afternoon going home on the same day, one of the times it would not let me turn ACC back on stating it was unavailable. The following day it happened again on the way to work in the morning.
Mfg Campaign: 11448142
Recall Date: Jan 20, 2022
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
While driving on HWY to work the automatic high beams would go to low followed by the automatic cruise control would cancel with a warning stating it was unavailable. It did this three times on the way to work in the morning and once in the afternoon going home on the same day, one of the times it would not let me turn ACC back on stating it was unavailable. The following day it happened again on the way to work in the morning.
Corrective Action:
While driving on HWY to work the automatic high beams would go to low followed by the automatic cruise control would cancel with a warning stating it was unavailable. It did this three times on the way to work in the morning and once in the afternoon going home on the same day, one of the times it would not let me turn ACC back on stating it was unavailable. The following day it happened again on the way to work in the morning.
Additional Notes:
While driving on HWY to work the automatic high beams would go to low followed by the automatic cruise control would cancel with a warning stating it was unavailable. It did this three times on the way to work in the morning and once in the afternoon going home on the same day, one of the times it would not let me turn ACC back on stating it was unavailable. The following day it happened again on the way to work in the morning.
Mfg Campaign: 11448142
Recall Date: Jan 20, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle purchased new from Honda dealership in Yuma AZ in June of 2021. Within 2nd day of ownership, the cruise control abruptly shut off causing a safety risk of driver's behind me coming close to rear end collision. The cruise control has abruptly and without warning has randomly shut off over 40 times since then. Vehicle has been taken in for repair 4 times with no resolve. Honda tried adjusting brake switch on first repair attempt, did not fix the issue. Second and third attempts the dealership replaced the SRS module and the brake switch. Drove vehicle for 800 miles, then the issue arose again, causing the car to immediately slow, causing others behind me to have to brake quickly putting me at risk of rear end collision. Opened a case with American Honda, case number12509879. American Honda and the dealership states "they can not fix the issue until they actually see it for themselves acting up", which it does not act up when they drive it. I have many, many videos of the cruise control randomly shutting off and me being unable to reengage the cruise control. The only solution so far is to pull off the roadway, shut the car off, restart it, cruise will activate then. Visit the following website to see how many others are having same issue: https://www.civic11forum.com/threads/anybody-having-cruise-control-issues.963/
Corrective Action:
Vehicle purchased new from Honda dealership in Yuma AZ in June of 2021. Within 2nd day of ownership, the cruise control abruptly shut off causing a safety risk of driver's behind me coming close to rear end collision. The cruise control has abruptly and without warning has randomly shut off over 40 times since then. Vehicle has been taken in for repair 4 times with no resolve. Honda tried adjusting brake switch on first repair attempt, did not fix the issue. Second and third attempts the dealership replaced the SRS module and the brake switch. Drove vehicle for 800 miles, then the issue arose again, causing the car to immediately slow, causing others behind me to have to brake quickly putting me at risk of rear end collision. Opened a case with American Honda, case number12509879. American Honda and the dealership states "they can not fix the issue until they actually see it for themselves acting up", which it does not act up when they drive it. I have many, many videos of the cruise control randomly shutting off and me being unable to reengage the cruise control. The only solution so far is to pull off the roadway, shut the car off, restart it, cruise will activate then. Visit the following website to see how many others are having same issue: https://www.civic11forum.com/threads/anybody-having-cruise-control-issues.963/
Additional Notes:
Vehicle purchased new from Honda dealership in Yuma AZ in June of 2021. Within 2nd day of ownership, the cruise control abruptly shut off causing a safety risk of driver's behind me coming close to rear end collision. The cruise control has abruptly and without warning has randomly shut off over 40 times since then. Vehicle has been taken in for repair 4 times with no resolve. Honda tried adjusting brake switch on first repair attempt, did not fix the issue. Second and third attempts the dealership replaced the SRS module and the brake switch. Drove vehicle for 800 miles, then the issue arose again, causing the car to immediately slow, causing others behind me to have to brake quickly putting me at risk of rear end collision. Opened a case with American Honda, case number12509879. American Honda and the dealership states "they can not fix the issue until they actually see it for themselves acting up", which it does not act up when they drive it. I have many, many videos of the cruise control randomly shutting off and me being unable to reengage the cruise control. The only solution so far is to pull off the roadway, shut the car off, restart it, cruise will activate then. Visit the following website to see how many others are having same issue: https://www.civic11forum.com/threads/anybody-having-cruise-control-issues.963/
Mfg Campaign: 11448214
Recall Date: Jan 20, 2022
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Vehicle purchased new from Honda dealership in Yuma AZ in June of 2021. Within 2nd day of ownership, the cruise control abruptly shut off causing a safety risk of driver's behind me coming close to rear end collision. The cruise control has abruptly and without warning has randomly shut off over 40 times since then. Vehicle has been taken in for repair 4 times with no resolve. Honda tried adjusting brake switch on first repair attempt, did not fix the issue. Second and third attempts the dealership replaced the SRS module and the brake switch. Drove vehicle for 800 miles, then the issue arose again, causing the car to immediately slow, causing others behind me to have to brake quickly putting me at risk of rear end collision. Opened a case with American Honda, case number12509879. American Honda and the dealership states "they can not fix the issue until they actually see it for themselves acting up", which it does not act up when they drive it. I have many, many videos of the cruise control randomly shutting off and me being unable to reengage the cruise control. The only solution so far is to pull off the roadway, shut the car off, restart it, cruise will activate then. Visit the following website to see how many others are having same issue: https://www.civic11forum.com/threads/anybody-having-cruise-control-issues.963/
Corrective Action:
Vehicle purchased new from Honda dealership in Yuma AZ in June of 2021. Within 2nd day of ownership, the cruise control abruptly shut off causing a safety risk of driver's behind me coming close to rear end collision. The cruise control has abruptly and without warning has randomly shut off over 40 times since then. Vehicle has been taken in for repair 4 times with no resolve. Honda tried adjusting brake switch on first repair attempt, did not fix the issue. Second and third attempts the dealership replaced the SRS module and the brake switch. Drove vehicle for 800 miles, then the issue arose again, causing the car to immediately slow, causing others behind me to have to brake quickly putting me at risk of rear end collision. Opened a case with American Honda, case number12509879. American Honda and the dealership states "they can not fix the issue until they actually see it for themselves acting up", which it does not act up when they drive it. I have many, many videos of the cruise control randomly shutting off and me being unable to reengage the cruise control. The only solution so far is to pull off the roadway, shut the car off, restart it, cruise will activate then. Visit the following website to see how many others are having same issue: https://www.civic11forum.com/threads/anybody-having-cruise-control-issues.963/
Additional Notes:
Vehicle purchased new from Honda dealership in Yuma AZ in June of 2021. Within 2nd day of ownership, the cruise control abruptly shut off causing a safety risk of driver's behind me coming close to rear end collision. The cruise control has abruptly and without warning has randomly shut off over 40 times since then. Vehicle has been taken in for repair 4 times with no resolve. Honda tried adjusting brake switch on first repair attempt, did not fix the issue. Second and third attempts the dealership replaced the SRS module and the brake switch. Drove vehicle for 800 miles, then the issue arose again, causing the car to immediately slow, causing others behind me to have to brake quickly putting me at risk of rear end collision. Opened a case with American Honda, case number12509879. American Honda and the dealership states "they can not fix the issue until they actually see it for themselves acting up", which it does not act up when they drive it. I have many, many videos of the cruise control randomly shutting off and me being unable to reengage the cruise control. The only solution so far is to pull off the roadway, shut the car off, restart it, cruise will activate then. Visit the following website to see how many others are having same issue: https://www.civic11forum.com/threads/anybody-having-cruise-control-issues.963/
Mfg Campaign: 11448214
Recall Date: Jan 20, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Vehicle purchased new from Honda dealership in Yuma AZ in June of 2021. Within 2nd day of ownership, the cruise control abruptly shut off causing a safety risk of driver's behind me coming close to rear end collision. The cruise control has abruptly and without warning has randomly shut off over 40 times since then. Vehicle has been taken in for repair 4 times with no resolve. Honda tried adjusting brake switch on first repair attempt, did not fix the issue. Second and third attempts the dealership replaced the SRS module and the brake switch. Drove vehicle for 800 miles, then the issue arose again, causing the car to immediately slow, causing others behind me to have to brake quickly putting me at risk of rear end collision. Opened a case with American Honda, case number12509879. American Honda and the dealership states "they can not fix the issue until they actually see it for themselves acting up", which it does not act up when they drive it. I have many, many videos of the cruise control randomly shutting off and me being unable to reengage the cruise control. The only solution so far is to pull off the roadway, shut the car off, restart it, cruise will activate then. Visit the following website to see how many others are having same issue: https://www.civic11forum.com/threads/anybody-having-cruise-control-issues.963/
Corrective Action:
Vehicle purchased new from Honda dealership in Yuma AZ in June of 2021. Within 2nd day of ownership, the cruise control abruptly shut off causing a safety risk of driver's behind me coming close to rear end collision. The cruise control has abruptly and without warning has randomly shut off over 40 times since then. Vehicle has been taken in for repair 4 times with no resolve. Honda tried adjusting brake switch on first repair attempt, did not fix the issue. Second and third attempts the dealership replaced the SRS module and the brake switch. Drove vehicle for 800 miles, then the issue arose again, causing the car to immediately slow, causing others behind me to have to brake quickly putting me at risk of rear end collision. Opened a case with American Honda, case number12509879. American Honda and the dealership states "they can not fix the issue until they actually see it for themselves acting up", which it does not act up when they drive it. I have many, many videos of the cruise control randomly shutting off and me being unable to reengage the cruise control. The only solution so far is to pull off the roadway, shut the car off, restart it, cruise will activate then. Visit the following website to see how many others are having same issue: https://www.civic11forum.com/threads/anybody-having-cruise-control-issues.963/
Additional Notes:
Vehicle purchased new from Honda dealership in Yuma AZ in June of 2021. Within 2nd day of ownership, the cruise control abruptly shut off causing a safety risk of driver's behind me coming close to rear end collision. The cruise control has abruptly and without warning has randomly shut off over 40 times since then. Vehicle has been taken in for repair 4 times with no resolve. Honda tried adjusting brake switch on first repair attempt, did not fix the issue. Second and third attempts the dealership replaced the SRS module and the brake switch. Drove vehicle for 800 miles, then the issue arose again, causing the car to immediately slow, causing others behind me to have to brake quickly putting me at risk of rear end collision. Opened a case with American Honda, case number12509879. American Honda and the dealership states "they can not fix the issue until they actually see it for themselves acting up", which it does not act up when they drive it. I have many, many videos of the cruise control randomly shutting off and me being unable to reengage the cruise control. The only solution so far is to pull off the roadway, shut the car off, restart it, cruise will activate then. Visit the following website to see how many others are having same issue: https://www.civic11forum.com/threads/anybody-having-cruise-control-issues.963/
Mfg Campaign: 11448214
Recall Date: Jan 20, 2022
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Adaptive Cruise Control (ACC) has been randomly shutting off out of nowhere during my drive. This has been happening off and on for two months and is NOT happening due to the reasons it could happen in the owners manual. It will not turn back on unless I pull over and shut off the car or place the transmission into park which forces me to leave a highway. Today without ACC even on I get 5 warnings including collision mitigation brake system failure and to see a dealer (pictures attached for all 5 warnings that came on the dashboard today). I saw Rudolph Honda in El Paso TX today and the service center lady told me she is aware of this problem and already tried to diagnose another 2022 Civic with no luck and there are no rentals to help me leave my car for further diagnostics and i cannot be seen for a week at Borman Honda in Las Cruces NM nearby where I live. So Honda is putting me out for my time and money i give them for this faulty ACC and related safety systems. I feel unsafe as this shuts off out of no where and could cause me to get rear-ended as last time this happened the car suddenly decelerated with someone behind me. This car is available for inspection.
Corrective Action:
Adaptive Cruise Control (ACC) has been randomly shutting off out of nowhere during my drive. This has been happening off and on for two months and is NOT happening due to the reasons it could happen in the owners manual. It will not turn back on unless I pull over and shut off the car or place the transmission into park which forces me to leave a highway. Today without ACC even on I get 5 warnings including collision mitigation brake system failure and to see a dealer (pictures attached for all 5 warnings that came on the dashboard today). I saw Rudolph Honda in El Paso TX today and the service center lady told me she is aware of this problem and already tried to diagnose another 2022 Civic with no luck and there are no rentals to help me leave my car for further diagnostics and i cannot be seen for a week at Borman Honda in Las Cruces NM nearby where I live. So Honda is putting me out for my time and money i give them for this faulty ACC and related safety systems. I feel unsafe as this shuts off out of no where and could cause me to get rear-ended as last time this happened the car suddenly decelerated with someone behind me. This car is available for inspection.
Additional Notes:
Adaptive Cruise Control (ACC) has been randomly shutting off out of nowhere during my drive. This has been happening off and on for two months and is NOT happening due to the reasons it could happen in the owners manual. It will not turn back on unless I pull over and shut off the car or place the transmission into park which forces me to leave a highway. Today without ACC even on I get 5 warnings including collision mitigation brake system failure and to see a dealer (pictures attached for all 5 warnings that came on the dashboard today). I saw Rudolph Honda in El Paso TX today and the service center lady told me she is aware of this problem and already tried to diagnose another 2022 Civic with no luck and there are no rentals to help me leave my car for further diagnostics and i cannot be seen for a week at Borman Honda in Las Cruces NM nearby where I live. So Honda is putting me out for my time and money i give them for this faulty ACC and related safety systems. I feel unsafe as this shuts off out of no where and could cause me to get rear-ended as last time this happened the car suddenly decelerated with someone behind me. This car is available for inspection.
Mfg Campaign: 11448230
Recall Date: Jan 20, 2022
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Adaptive Cruise Control (ACC) has been randomly shutting off out of nowhere during my drive. This has been happening off and on for two months and is NOT happening due to the reasons it could happen in the owners manual. It will not turn back on unless I pull over and shut off the car or place the transmission into park which forces me to leave a highway. Today without ACC even on I get 5 warnings including collision mitigation brake system failure and to see a dealer (pictures attached for all 5 warnings that came on the dashboard today). I saw Rudolph Honda in El Paso TX today and the service center lady told me she is aware of this problem and already tried to diagnose another 2022 Civic with no luck and there are no rentals to help me leave my car for further diagnostics and i cannot be seen for a week at Borman Honda in Las Cruces NM nearby where I live. So Honda is putting me out for my time and money i give them for this faulty ACC and related safety systems. I feel unsafe as this shuts off out of no where and could cause me to get rear-ended as last time this happened the car suddenly decelerated with someone behind me. This car is available for inspection.
Corrective Action:
Adaptive Cruise Control (ACC) has been randomly shutting off out of nowhere during my drive. This has been happening off and on for two months and is NOT happening due to the reasons it could happen in the owners manual. It will not turn back on unless I pull over and shut off the car or place the transmission into park which forces me to leave a highway. Today without ACC even on I get 5 warnings including collision mitigation brake system failure and to see a dealer (pictures attached for all 5 warnings that came on the dashboard today). I saw Rudolph Honda in El Paso TX today and the service center lady told me she is aware of this problem and already tried to diagnose another 2022 Civic with no luck and there are no rentals to help me leave my car for further diagnostics and i cannot be seen for a week at Borman Honda in Las Cruces NM nearby where I live. So Honda is putting me out for my time and money i give them for this faulty ACC and related safety systems. I feel unsafe as this shuts off out of no where and could cause me to get rear-ended as last time this happened the car suddenly decelerated with someone behind me. This car is available for inspection.
Additional Notes:
Adaptive Cruise Control (ACC) has been randomly shutting off out of nowhere during my drive. This has been happening off and on for two months and is NOT happening due to the reasons it could happen in the owners manual. It will not turn back on unless I pull over and shut off the car or place the transmission into park which forces me to leave a highway. Today without ACC even on I get 5 warnings including collision mitigation brake system failure and to see a dealer (pictures attached for all 5 warnings that came on the dashboard today). I saw Rudolph Honda in El Paso TX today and the service center lady told me she is aware of this problem and already tried to diagnose another 2022 Civic with no luck and there are no rentals to help me leave my car for further diagnostics and i cannot be seen for a week at Borman Honda in Las Cruces NM nearby where I live. So Honda is putting me out for my time and money i give them for this faulty ACC and related safety systems. I feel unsafe as this shuts off out of no where and could cause me to get rear-ended as last time this happened the car suddenly decelerated with someone behind me. This car is available for inspection.
Mfg Campaign: 11448230
Recall Date: Jan 20, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Adaptive Cruise Control (ACC) has been randomly shutting off out of nowhere during my drive. This has been happening off and on for two months and is NOT happening due to the reasons it could happen in the owners manual. It will not turn back on unless I pull over and shut off the car or place the transmission into park which forces me to leave a highway. Today without ACC even on I get 5 warnings including collision mitigation brake system failure and to see a dealer (pictures attached for all 5 warnings that came on the dashboard today). I saw Rudolph Honda in El Paso TX today and the service center lady told me she is aware of this problem and already tried to diagnose another 2022 Civic with no luck and there are no rentals to help me leave my car for further diagnostics and i cannot be seen for a week at Borman Honda in Las Cruces NM nearby where I live. So Honda is putting me out for my time and money i give them for this faulty ACC and related safety systems. I feel unsafe as this shuts off out of no where and could cause me to get rear-ended as last time this happened the car suddenly decelerated with someone behind me. This car is available for inspection.
Corrective Action:
Adaptive Cruise Control (ACC) has been randomly shutting off out of nowhere during my drive. This has been happening off and on for two months and is NOT happening due to the reasons it could happen in the owners manual. It will not turn back on unless I pull over and shut off the car or place the transmission into park which forces me to leave a highway. Today without ACC even on I get 5 warnings including collision mitigation brake system failure and to see a dealer (pictures attached for all 5 warnings that came on the dashboard today). I saw Rudolph Honda in El Paso TX today and the service center lady told me she is aware of this problem and already tried to diagnose another 2022 Civic with no luck and there are no rentals to help me leave my car for further diagnostics and i cannot be seen for a week at Borman Honda in Las Cruces NM nearby where I live. So Honda is putting me out for my time and money i give them for this faulty ACC and related safety systems. I feel unsafe as this shuts off out of no where and could cause me to get rear-ended as last time this happened the car suddenly decelerated with someone behind me. This car is available for inspection.
Additional Notes:
Adaptive Cruise Control (ACC) has been randomly shutting off out of nowhere during my drive. This has been happening off and on for two months and is NOT happening due to the reasons it could happen in the owners manual. It will not turn back on unless I pull over and shut off the car or place the transmission into park which forces me to leave a highway. Today without ACC even on I get 5 warnings including collision mitigation brake system failure and to see a dealer (pictures attached for all 5 warnings that came on the dashboard today). I saw Rudolph Honda in El Paso TX today and the service center lady told me she is aware of this problem and already tried to diagnose another 2022 Civic with no luck and there are no rentals to help me leave my car for further diagnostics and i cannot be seen for a week at Borman Honda in Las Cruces NM nearby where I live. So Honda is putting me out for my time and money i give them for this faulty ACC and related safety systems. I feel unsafe as this shuts off out of no where and could cause me to get rear-ended as last time this happened the car suddenly decelerated with someone behind me. This car is available for inspection.
Mfg Campaign: 11448230
Recall Date: Jan 20, 2022
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