Complaints & Recalls
Consumer Complaints
23 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Safety recall By honda for contamination of fuel system bought used as in motorcycle from powersports dealership, knowing of the recall asked if dealership completed recall, dealer said yes could not provide documentation of completing said recall. With that there was an all stop-No sale of the model with contamination of fuel system recall, dealer chose to ignore warning and all stop no sale my NHSTA and manufacture. was riding motorcycle in moderate traffic when abruptly the rear wheel locked up around 35-45mph caused me to control bike with rear wheel locked up about 50ft almost causing a car to hit me from behind, untill I made it to the shoulder of the road, no warning lights on system for fuel pump issue and bike would continuously stall out on occasion causing un-necessary wear on drivetrain and tires. Only after taking bike to a different dealership did they look into seeing if the recall was done, from they're records and information the recall was never done, bike went into shop July 24 2024 and have been awaiting call back for additional work to be complete, such as tires due to fuel pump going out, and fork seals due to weight of motorcycle lunging forward when rear wheel was locked up.
Corrective Action:
Safety recall By honda for contamination of fuel system bought used as in motorcycle from powersports dealership, knowing of the recall asked if dealership completed recall, dealer said yes could not provide documentation of completing said recall. With that there was an all stop-No sale of the model with contamination of fuel system recall, dealer chose to ignore warning and all stop no sale my NHSTA and manufacture. was riding motorcycle in moderate traffic when abruptly the rear wheel locked up around 35-45mph caused me to control bike with rear wheel locked up about 50ft almost causing a car to hit me from behind, untill I made it to the shoulder of the road, no warning lights on system for fuel pump issue and bike would continuously stall out on occasion causing un-necessary wear on drivetrain and tires. Only after taking bike to a different dealership did they look into seeing if the recall was done, from they're records and information the recall was never done, bike went into shop July 24 2024 and have been awaiting call back for additional work to be complete, such as tires due to fuel pump going out, and fork seals due to weight of motorcycle lunging forward when rear wheel was locked up.
Additional Notes:
Safety recall By honda for contamination of fuel system bought used as in motorcycle from powersports dealership, knowing of the recall asked if dealership completed recall, dealer said yes could not provide documentation of completing said recall. With that there was an all stop-No sale of the model with contamination of fuel system recall, dealer chose to ignore warning and all stop no sale my NHSTA and manufacture. was riding motorcycle in moderate traffic when abruptly the rear wheel locked up around 35-45mph caused me to control bike with rear wheel locked up about 50ft almost causing a car to hit me from behind, untill I made it to the shoulder of the road, no warning lights on system for fuel pump issue and bike would continuously stall out on occasion causing un-necessary wear on drivetrain and tires. Only after taking bike to a different dealership did they look into seeing if the recall was done, from they're records and information the recall was never done, bike went into shop July 24 2024 and have been awaiting call back for additional work to be complete, such as tires due to fuel pump going out, and fork seals due to weight of motorcycle lunging forward when rear wheel was locked up.
Mfg Campaign: 11606318
Recall Date: Aug 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Safety recall By honda for contamination of fuel system bought used as in motorcycle from powersports dealership, knowing of the recall asked if dealership completed recall, dealer said yes could not provide documentation of completing said recall. With that there was an all stop-No sale of the model with contamination of fuel system recall, dealer chose to ignore warning and all stop no sale my NHSTA and manufacture. was riding motorcycle in moderate traffic when abruptly the rear wheel locked up around 35-45mph caused me to control bike with rear wheel locked up about 50ft almost causing a car to hit me from behind, untill I made it to the shoulder of the road, no warning lights on system for fuel pump issue and bike would continuously stall out on occasion causing un-necessary wear on drivetrain and tires. Only after taking bike to a different dealership did they look into seeing if the recall was done, from they're records and information the recall was never done, bike went into shop July 24 2024 and have been awaiting call back for additional work to be complete, such as tires due to fuel pump going out, and fork seals due to weight of motorcycle lunging forward when rear wheel was locked up.
Corrective Action:
Safety recall By honda for contamination of fuel system bought used as in motorcycle from powersports dealership, knowing of the recall asked if dealership completed recall, dealer said yes could not provide documentation of completing said recall. With that there was an all stop-No sale of the model with contamination of fuel system recall, dealer chose to ignore warning and all stop no sale my NHSTA and manufacture. was riding motorcycle in moderate traffic when abruptly the rear wheel locked up around 35-45mph caused me to control bike with rear wheel locked up about 50ft almost causing a car to hit me from behind, untill I made it to the shoulder of the road, no warning lights on system for fuel pump issue and bike would continuously stall out on occasion causing un-necessary wear on drivetrain and tires. Only after taking bike to a different dealership did they look into seeing if the recall was done, from they're records and information the recall was never done, bike went into shop July 24 2024 and have been awaiting call back for additional work to be complete, such as tires due to fuel pump going out, and fork seals due to weight of motorcycle lunging forward when rear wheel was locked up.
Additional Notes:
Safety recall By honda for contamination of fuel system bought used as in motorcycle from powersports dealership, knowing of the recall asked if dealership completed recall, dealer said yes could not provide documentation of completing said recall. With that there was an all stop-No sale of the model with contamination of fuel system recall, dealer chose to ignore warning and all stop no sale my NHSTA and manufacture. was riding motorcycle in moderate traffic when abruptly the rear wheel locked up around 35-45mph caused me to control bike with rear wheel locked up about 50ft almost causing a car to hit me from behind, untill I made it to the shoulder of the road, no warning lights on system for fuel pump issue and bike would continuously stall out on occasion causing un-necessary wear on drivetrain and tires. Only after taking bike to a different dealership did they look into seeing if the recall was done, from they're records and information the recall was never done, bike went into shop July 24 2024 and have been awaiting call back for additional work to be complete, such as tires due to fuel pump going out, and fork seals due to weight of motorcycle lunging forward when rear wheel was locked up.
Mfg Campaign: 11606318
Recall Date: Aug 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Safety recall By honda for contamination of fuel system bought used as in motorcycle from powersports dealership, knowing of the recall asked if dealership completed recall, dealer said yes could not provide documentation of completing said recall. With that there was an all stop-No sale of the model with contamination of fuel system recall, dealer chose to ignore warning and all stop no sale my NHSTA and manufacture. was riding motorcycle in moderate traffic when abruptly the rear wheel locked up around 35-45mph caused me to control bike with rear wheel locked up about 50ft almost causing a car to hit me from behind, untill I made it to the shoulder of the road, no warning lights on system for fuel pump issue and bike would continuously stall out on occasion causing un-necessary wear on drivetrain and tires. Only after taking bike to a different dealership did they look into seeing if the recall was done, from they're records and information the recall was never done, bike went into shop July 24 2024 and have been awaiting call back for additional work to be complete, such as tires due to fuel pump going out, and fork seals due to weight of motorcycle lunging forward when rear wheel was locked up.
Corrective Action:
Safety recall By honda for contamination of fuel system bought used as in motorcycle from powersports dealership, knowing of the recall asked if dealership completed recall, dealer said yes could not provide documentation of completing said recall. With that there was an all stop-No sale of the model with contamination of fuel system recall, dealer chose to ignore warning and all stop no sale my NHSTA and manufacture. was riding motorcycle in moderate traffic when abruptly the rear wheel locked up around 35-45mph caused me to control bike with rear wheel locked up about 50ft almost causing a car to hit me from behind, untill I made it to the shoulder of the road, no warning lights on system for fuel pump issue and bike would continuously stall out on occasion causing un-necessary wear on drivetrain and tires. Only after taking bike to a different dealership did they look into seeing if the recall was done, from they're records and information the recall was never done, bike went into shop July 24 2024 and have been awaiting call back for additional work to be complete, such as tires due to fuel pump going out, and fork seals due to weight of motorcycle lunging forward when rear wheel was locked up.
Additional Notes:
Safety recall By honda for contamination of fuel system bought used as in motorcycle from powersports dealership, knowing of the recall asked if dealership completed recall, dealer said yes could not provide documentation of completing said recall. With that there was an all stop-No sale of the model with contamination of fuel system recall, dealer chose to ignore warning and all stop no sale my NHSTA and manufacture. was riding motorcycle in moderate traffic when abruptly the rear wheel locked up around 35-45mph caused me to control bike with rear wheel locked up about 50ft almost causing a car to hit me from behind, untill I made it to the shoulder of the road, no warning lights on system for fuel pump issue and bike would continuously stall out on occasion causing un-necessary wear on drivetrain and tires. Only after taking bike to a different dealership did they look into seeing if the recall was done, from they're records and information the recall was never done, bike went into shop July 24 2024 and have been awaiting call back for additional work to be complete, such as tires due to fuel pump going out, and fork seals due to weight of motorcycle lunging forward when rear wheel was locked up.
Mfg Campaign: 11606318
Recall Date: Aug 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Bike encounters momentary loss of power like running out of fuel. happens at all speeds and occasionally dies while taking off from a stop. Bike has been at the shop 4 times totaling over 150 days has had the fuel filter recall preformed twice, fuel pump replaced once and the problem has still not been resolved. Does not throw CEL problem has been ongoing since 7/31/21 and Honda can t fix problem
Corrective Action:
Bike encounters momentary loss of power like running out of fuel. happens at all speeds and occasionally dies while taking off from a stop. Bike has been at the shop 4 times totaling over 150 days has had the fuel filter recall preformed twice, fuel pump replaced once and the problem has still not been resolved. Does not throw CEL problem has been ongoing since 7/31/21 and Honda can t fix problem
Additional Notes:
Bike encounters momentary loss of power like running out of fuel. happens at all speeds and occasionally dies while taking off from a stop. Bike has been at the shop 4 times totaling over 150 days has had the fuel filter recall preformed twice, fuel pump replaced once and the problem has still not been resolved. Does not throw CEL problem has been ongoing since 7/31/21 and Honda can t fix problem
Mfg Campaign: 11490820
Recall Date: Oct 25, 2022
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Bike encounters momentary loss of power like running out of fuel. happens at all speeds and occasionally dies while taking off from a stop. Bike has been at the shop 4 times totaling over 150 days has had the fuel filter recall preformed twice, fuel pump replaced once and the problem has still not been resolved. Does not throw CEL problem has been ongoing since 7/31/21 and Honda can t fix problem
Corrective Action:
Bike encounters momentary loss of power like running out of fuel. happens at all speeds and occasionally dies while taking off from a stop. Bike has been at the shop 4 times totaling over 150 days has had the fuel filter recall preformed twice, fuel pump replaced once and the problem has still not been resolved. Does not throw CEL problem has been ongoing since 7/31/21 and Honda can t fix problem
Additional Notes:
Bike encounters momentary loss of power like running out of fuel. happens at all speeds and occasionally dies while taking off from a stop. Bike has been at the shop 4 times totaling over 150 days has had the fuel filter recall preformed twice, fuel pump replaced once and the problem has still not been resolved. Does not throw CEL problem has been ongoing since 7/31/21 and Honda can t fix problem
Mfg Campaign: 11490820
Recall Date: Oct 25, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
ENGINE STALL - ENGINE CHOCKING IN THE MIDDLE OF crossroads. I was luck enough the car driver stopped the car before crashed into me. I brought 2 times the motorcycle to the dealer. First time they said there was a problem with a cylinder and they changed spark plug and injectors. Second time ( motorcycle was at the shop for 32 days ) Honda manufacture technicians said the motorcycle was fine to ride. For a reason I don`t know they don't want address this problem. In February 2021 there was a recall for my motorcycle model ( 2019 Africa twin )
Corrective Action:
ENGINE STALL - ENGINE CHOCKING IN THE MIDDLE OF crossroads. I was luck enough the car driver stopped the car before crashed into me. I brought 2 times the motorcycle to the dealer. First time they said there was a problem with a cylinder and they changed spark plug and injectors. Second time ( motorcycle was at the shop for 32 days ) Honda manufacture technicians said the motorcycle was fine to ride. For a reason I don`t know they don't want address this problem. In February 2021 there was a recall for my motorcycle model ( 2019 Africa twin )
Additional Notes:
ENGINE STALL - ENGINE CHOCKING IN THE MIDDLE OF crossroads. I was luck enough the car driver stopped the car before crashed into me. I brought 2 times the motorcycle to the dealer. First time they said there was a problem with a cylinder and they changed spark plug and injectors. Second time ( motorcycle was at the shop for 32 days ) Honda manufacture technicians said the motorcycle was fine to ride. For a reason I don`t know they don't want address this problem. In February 2021 there was a recall for my motorcycle model ( 2019 Africa twin )
Mfg Campaign: 11436950
Recall Date: Oct 15, 2021
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ENGINE STALL - ENGINE CHOCKING IN THE MIDDLE OF crossroads. I was luck enough the car driver stopped the car before crashed into me. I brought 2 times the motorcycle to the dealer. First time they said there was a problem with a cylinder and they changed spark plug and injectors. Second time ( motorcycle was at the shop for 32 days ) Honda manufacture technicians said the motorcycle was fine to ride. For a reason I don`t know they don't want address this problem. In February 2021 there was a recall for my motorcycle model ( 2019 Africa twin )
Corrective Action:
ENGINE STALL - ENGINE CHOCKING IN THE MIDDLE OF crossroads. I was luck enough the car driver stopped the car before crashed into me. I brought 2 times the motorcycle to the dealer. First time they said there was a problem with a cylinder and they changed spark plug and injectors. Second time ( motorcycle was at the shop for 32 days ) Honda manufacture technicians said the motorcycle was fine to ride. For a reason I don`t know they don't want address this problem. In February 2021 there was a recall for my motorcycle model ( 2019 Africa twin )
Additional Notes:
ENGINE STALL - ENGINE CHOCKING IN THE MIDDLE OF crossroads. I was luck enough the car driver stopped the car before crashed into me. I brought 2 times the motorcycle to the dealer. First time they said there was a problem with a cylinder and they changed spark plug and injectors. Second time ( motorcycle was at the shop for 32 days ) Honda manufacture technicians said the motorcycle was fine to ride. For a reason I don`t know they don't want address this problem. In February 2021 there was a recall for my motorcycle model ( 2019 Africa twin )
Mfg Campaign: 11436950
Recall Date: Oct 15, 2021
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
GAS TANK DEVELOPS WHITE SLUDGE PARTICLES WHICH APPEAR TO SLUFF OFF OF THE WELDS. THESE SLUDGE PARTICLES PLUGGED UP THE FUEL FILTER CAUSING LOSS OF POWER WHILE ON THE ROAD. LOSS OF POWER HAPPENED WHILE IN MOTION ON THE HIGHWAY IN TRAFFIC CAUSING A DANGEROUS SITUATION.
Corrective Action:
GAS TANK DEVELOPS WHITE SLUDGE PARTICLES WHICH APPEAR TO SLUFF OFF OF THE WELDS. THESE SLUDGE PARTICLES PLUGGED UP THE FUEL FILTER CAUSING LOSS OF POWER WHILE ON THE ROAD. LOSS OF POWER HAPPENED WHILE IN MOTION ON THE HIGHWAY IN TRAFFIC CAUSING A DANGEROUS SITUATION.
Additional Notes:
GAS TANK DEVELOPS WHITE SLUDGE PARTICLES WHICH APPEAR TO SLUFF OFF OF THE WELDS. THESE SLUDGE PARTICLES PLUGGED UP THE FUEL FILTER CAUSING LOSS OF POWER WHILE ON THE ROAD. LOSS OF POWER HAPPENED WHILE IN MOTION ON THE HIGHWAY IN TRAFFIC CAUSING A DANGEROUS SITUATION.
Mfg Campaign: 11373497
Recall Date: Nov 6, 2020
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I EXPERIENCE HESITATION AND POWER LOSS WHEN ACCELERATING TO PASS AT HIGHWAY SPEEDS. A VERY DANGEROUS SITUATION RESULTS, HAVING TO QUICKLY DECELERATE AND MANEUVER TO THE ROADSIDE. THIS HAPPENED ON THREE DIFFERENT OCCASIONS OVER THE PAST TWO MONTHS.
Corrective Action:
I EXPERIENCE HESITATION AND POWER LOSS WHEN ACCELERATING TO PASS AT HIGHWAY SPEEDS. A VERY DANGEROUS SITUATION RESULTS, HAVING TO QUICKLY DECELERATE AND MANEUVER TO THE ROADSIDE. THIS HAPPENED ON THREE DIFFERENT OCCASIONS OVER THE PAST TWO MONTHS.
Additional Notes:
I EXPERIENCE HESITATION AND POWER LOSS WHEN ACCELERATING TO PASS AT HIGHWAY SPEEDS. A VERY DANGEROUS SITUATION RESULTS, HAVING TO QUICKLY DECELERATE AND MANEUVER TO THE ROADSIDE. THIS HAPPENED ON THREE DIFFERENT OCCASIONS OVER THE PAST TWO MONTHS.
Mfg Campaign: 11351632
Recall Date: Aug 27, 2020
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I EXPERIENCE HESITATION AND POWER LOSS WHEN ACCELERATING TO PASS AT HIGHWAY SPEEDS. A VERY DANGEROUS SITUATION RESULTS, HAVING TO QUICKLY DECELERATE AND MANEUVER TO THE ROADSIDE. THIS HAPPENED ON THREE DIFFERENT OCCASIONS OVER THE PAST TWO MONTHS.
Corrective Action:
I EXPERIENCE HESITATION AND POWER LOSS WHEN ACCELERATING TO PASS AT HIGHWAY SPEEDS. A VERY DANGEROUS SITUATION RESULTS, HAVING TO QUICKLY DECELERATE AND MANEUVER TO THE ROADSIDE. THIS HAPPENED ON THREE DIFFERENT OCCASIONS OVER THE PAST TWO MONTHS.
Additional Notes:
I EXPERIENCE HESITATION AND POWER LOSS WHEN ACCELERATING TO PASS AT HIGHWAY SPEEDS. A VERY DANGEROUS SITUATION RESULTS, HAVING TO QUICKLY DECELERATE AND MANEUVER TO THE ROADSIDE. THIS HAPPENED ON THREE DIFFERENT OCCASIONS OVER THE PAST TWO MONTHS.
Mfg Campaign: 11351632
Recall Date: Aug 27, 2020
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MATERIAL IS FLAKING OFF THE WELD SEAMS OF THE FUEL TANK AND CLOGGING THE FILTER. I HAD NOT EXPERIENCED PERFORMANCE ISSUES YET, BUT OTHER HAVE REPORTED THE FILTER BECOMING COMPLETELY CLOGGED, STALLING THE ENGINE. I REMOVED THE FILTER, CLEANED IT AND REINSTALLED. THERE IS STILL MORE MATERIAL ON THE WELD SEAMS THAT COULD FLAKE OFF. THE FLAKES IN THE DRAIN PAN IN THE ATTACHED PHOTO CAME FROM THE TANK. THE OTHER PHOTOS ARE OF THE INSIDE OF THE TANK AND THE FUEL FILTER.
Corrective Action:
MATERIAL IS FLAKING OFF THE WELD SEAMS OF THE FUEL TANK AND CLOGGING THE FILTER. I HAD NOT EXPERIENCED PERFORMANCE ISSUES YET, BUT OTHER HAVE REPORTED THE FILTER BECOMING COMPLETELY CLOGGED, STALLING THE ENGINE. I REMOVED THE FILTER, CLEANED IT AND REINSTALLED. THERE IS STILL MORE MATERIAL ON THE WELD SEAMS THAT COULD FLAKE OFF. THE FLAKES IN THE DRAIN PAN IN THE ATTACHED PHOTO CAME FROM THE TANK. THE OTHER PHOTOS ARE OF THE INSIDE OF THE TANK AND THE FUEL FILTER.
Additional Notes:
MATERIAL IS FLAKING OFF THE WELD SEAMS OF THE FUEL TANK AND CLOGGING THE FILTER. I HAD NOT EXPERIENCED PERFORMANCE ISSUES YET, BUT OTHER HAVE REPORTED THE FILTER BECOMING COMPLETELY CLOGGED, STALLING THE ENGINE. I REMOVED THE FILTER, CLEANED IT AND REINSTALLED. THERE IS STILL MORE MATERIAL ON THE WELD SEAMS THAT COULD FLAKE OFF. THE FLAKES IN THE DRAIN PAN IN THE ATTACHED PHOTO CAME FROM THE TANK. THE OTHER PHOTOS ARE OF THE INSIDE OF THE TANK AND THE FUEL FILTER.
Mfg Campaign: 11349771
Recall Date: Aug 17, 2020
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE BIKE STARTS STALLING WHILE IT IS ON THROTTLE. FURTHER INVESTIGATION LEADS TO FINDING THAT SOME UNKOWN RESIDUE FALLS APART FROM WITHIN THE FUEL TANK WELDING CLOGGING THE FUEL PUMP FILTER. I HAVE FOUND PLENTY OTHER RIDER WITH THE EXACT SAME ISSUE.
Corrective Action:
THE BIKE STARTS STALLING WHILE IT IS ON THROTTLE. FURTHER INVESTIGATION LEADS TO FINDING THAT SOME UNKOWN RESIDUE FALLS APART FROM WITHIN THE FUEL TANK WELDING CLOGGING THE FUEL PUMP FILTER. I HAVE FOUND PLENTY OTHER RIDER WITH THE EXACT SAME ISSUE.
Additional Notes:
THE BIKE STARTS STALLING WHILE IT IS ON THROTTLE. FURTHER INVESTIGATION LEADS TO FINDING THAT SOME UNKOWN RESIDUE FALLS APART FROM WITHIN THE FUEL TANK WELDING CLOGGING THE FUEL PUMP FILTER. I HAVE FOUND PLENTY OTHER RIDER WITH THE EXACT SAME ISSUE.
Mfg Campaign: 11329888
Recall Date: Jun 21, 2020
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
AFRICA TWIN ADVENTURE SPORT WOULD SOUND LIKE IT HAD A MISFIRE, AND WHEN THE THROTTLE IS TWISTED THE BIKE WILL HESITATE AND MAKE A POPPING SOUND. I HAVE TRIED DIFFERENT OCTANE RATINGS AND I'M STILL HAVING THE ISSUE REGARDLESS. WHEN I NEED TO ACCELERATE THE BIKE HESITATES AND MAKES A POPPING SOUND. THE ISSUE OCCURS AT LEAST ONCE EVERY RIDE AND IT IS VERY ANNOYING. PURCHASED THE AFRICA TWIN NEW AND I'M HAVING ISSUES AT 2,000 MILES. FOR THE POPPING OR HESITATION TO OCCUR IT CAN HAPPEN AT STAND STILL OR ON THE MOVE. THERE IS NO WARNING TO WHEN THE ISSUE WILL HAPPEN. WHETHER AT SPEED OR AT A STAND STILL WHEN THE THROTTLE IS TWISTED THE BIKE WILL POP AND HESITATE. I BELIEVE THIS IS THE ISSUE OF HONDA'S FUEL SYSTEM. MANY OWNERS ARE EXPERIENCING THIS SAME ISSUE. ON THE INNER LINING OF THE FUEL TANK WHITE FLAKES COME OFF THE TANK AND MIX WITH THE FUEL, THEN CREATING AN ISSUE FOR THE FUEL PUMP. SOUNDS LIKE THE BIKE IS BEING STARVED OF FUEL, AND I AM SUSPECTING IT IS THIS EXACT ISSUE. *TR
Corrective Action:
AFRICA TWIN ADVENTURE SPORT WOULD SOUND LIKE IT HAD A MISFIRE, AND WHEN THE THROTTLE IS TWISTED THE BIKE WILL HESITATE AND MAKE A POPPING SOUND. I HAVE TRIED DIFFERENT OCTANE RATINGS AND I'M STILL HAVING THE ISSUE REGARDLESS. WHEN I NEED TO ACCELERATE THE BIKE HESITATES AND MAKES A POPPING SOUND. THE ISSUE OCCURS AT LEAST ONCE EVERY RIDE AND IT IS VERY ANNOYING. PURCHASED THE AFRICA TWIN NEW AND I'M HAVING ISSUES AT 2,000 MILES. FOR THE POPPING OR HESITATION TO OCCUR IT CAN HAPPEN AT STAND STILL OR ON THE MOVE. THERE IS NO WARNING TO WHEN THE ISSUE WILL HAPPEN. WHETHER AT SPEED OR AT A STAND STILL WHEN THE THROTTLE IS TWISTED THE BIKE WILL POP AND HESITATE. I BELIEVE THIS IS THE ISSUE OF HONDA'S FUEL SYSTEM. MANY OWNERS ARE EXPERIENCING THIS SAME ISSUE. ON THE INNER LINING OF THE FUEL TANK WHITE FLAKES COME OFF THE TANK AND MIX WITH THE FUEL, THEN CREATING AN ISSUE FOR THE FUEL PUMP. SOUNDS LIKE THE BIKE IS BEING STARVED OF FUEL, AND I AM SUSPECTING IT IS THIS EXACT ISSUE. *TR
Additional Notes:
AFRICA TWIN ADVENTURE SPORT WOULD SOUND LIKE IT HAD A MISFIRE, AND WHEN THE THROTTLE IS TWISTED THE BIKE WILL HESITATE AND MAKE A POPPING SOUND. I HAVE TRIED DIFFERENT OCTANE RATINGS AND I'M STILL HAVING THE ISSUE REGARDLESS. WHEN I NEED TO ACCELERATE THE BIKE HESITATES AND MAKES A POPPING SOUND. THE ISSUE OCCURS AT LEAST ONCE EVERY RIDE AND IT IS VERY ANNOYING. PURCHASED THE AFRICA TWIN NEW AND I'M HAVING ISSUES AT 2,000 MILES. FOR THE POPPING OR HESITATION TO OCCUR IT CAN HAPPEN AT STAND STILL OR ON THE MOVE. THERE IS NO WARNING TO WHEN THE ISSUE WILL HAPPEN. WHETHER AT SPEED OR AT A STAND STILL WHEN THE THROTTLE IS TWISTED THE BIKE WILL POP AND HESITATE. I BELIEVE THIS IS THE ISSUE OF HONDA'S FUEL SYSTEM. MANY OWNERS ARE EXPERIENCING THIS SAME ISSUE. ON THE INNER LINING OF THE FUEL TANK WHITE FLAKES COME OFF THE TANK AND MIX WITH THE FUEL, THEN CREATING AN ISSUE FOR THE FUEL PUMP. SOUNDS LIKE THE BIKE IS BEING STARVED OF FUEL, AND I AM SUSPECTING IT IS THIS EXACT ISSUE. *TR
Mfg Campaign: 11329851
Recall Date: Jun 20, 2020
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THIS IS MY SECOND FILING OF A COMPLAINT FOR THE SAME REASON/ISSUE. I FILED THE FIRST COMPLAINT FEBRUARY 8, 2020 NHTSA ID NUMBER: 11307903. THE FIRST OCCURRENCE OF THE ISSUE WAS IN NOVEMBER 2019 WITH 3,306 MILES ON THE ODOMETER. THE SECOND INCIDENT WAS MARCH 2020 WITH 5,226 MILES ON THE ODOMETER. REMEDY FROM HONDA WAS THE SAME AS THE PREVIOUS REMEDY OF NOVEMBER 2019. *TR
Corrective Action:
THIS IS MY SECOND FILING OF A COMPLAINT FOR THE SAME REASON/ISSUE. I FILED THE FIRST COMPLAINT FEBRUARY 8, 2020 NHTSA ID NUMBER: 11307903. THE FIRST OCCURRENCE OF THE ISSUE WAS IN NOVEMBER 2019 WITH 3,306 MILES ON THE ODOMETER. THE SECOND INCIDENT WAS MARCH 2020 WITH 5,226 MILES ON THE ODOMETER. REMEDY FROM HONDA WAS THE SAME AS THE PREVIOUS REMEDY OF NOVEMBER 2019. *TR
Additional Notes:
THIS IS MY SECOND FILING OF A COMPLAINT FOR THE SAME REASON/ISSUE. I FILED THE FIRST COMPLAINT FEBRUARY 8, 2020 NHTSA ID NUMBER: 11307903. THE FIRST OCCURRENCE OF THE ISSUE WAS IN NOVEMBER 2019 WITH 3,306 MILES ON THE ODOMETER. THE SECOND INCIDENT WAS MARCH 2020 WITH 5,226 MILES ON THE ODOMETER. REMEDY FROM HONDA WAS THE SAME AS THE PREVIOUS REMEDY OF NOVEMBER 2019. *TR
Mfg Campaign: 11328160
Recall Date: Jun 10, 2020
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ON GOING FUEL TANK CONTAMINATION CAUSING G ENGINE TO QUITE. ALREADY HAD TANK AND PUMP REPLACED O WARRANTY STILL HAVE PROBLEM. UNSAFE DUE TO ENGINE DIEING. VEHICLE IN MOTION ENGINE CUTS OUT IN TRAFFIC. 2019 HONDA AFRICA TWIN ADVENTURE SPORT. *TR
Corrective Action:
ON GOING FUEL TANK CONTAMINATION CAUSING G ENGINE TO QUITE. ALREADY HAD TANK AND PUMP REPLACED O WARRANTY STILL HAVE PROBLEM. UNSAFE DUE TO ENGINE DIEING. VEHICLE IN MOTION ENGINE CUTS OUT IN TRAFFIC. 2019 HONDA AFRICA TWIN ADVENTURE SPORT. *TR
Additional Notes:
ON GOING FUEL TANK CONTAMINATION CAUSING G ENGINE TO QUITE. ALREADY HAD TANK AND PUMP REPLACED O WARRANTY STILL HAVE PROBLEM. UNSAFE DUE TO ENGINE DIEING. VEHICLE IN MOTION ENGINE CUTS OUT IN TRAFFIC. 2019 HONDA AFRICA TWIN ADVENTURE SPORT. *TR
Mfg Campaign: 11328216
Recall Date: Jun 10, 2020
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
RIDING TWO UP, PULLED OUT INTO HIGHWAY TRAFFIC AND MOTOR CUT OUT. HAPPEN TWICE, ONE TIME ON THE FREEWAY WAS ACCELERATING TO THE SPEED LIMIT AND IT CUT OUT VERY DANGEROUS PEOPLE BEHIND ME HAD TO HIT THE BRAKES SO THEY WOULD NOT REAR END ME. I TOOK IT TO THE DEALER IMMEDIATELY IN TUCSON ARIZONA. AND THEN TOOK IT TO CHAPARRAL MOTOR SPORTS SAN BERNARDINO CALIFORNIA WHERE IT IS RESIDING AT THE MOMENT.THE HONDA TECHNICIAN [XXX] ,CONTACTED [XXX] HONDA REP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
RIDING TWO UP, PULLED OUT INTO HIGHWAY TRAFFIC AND MOTOR CUT OUT. HAPPEN TWICE, ONE TIME ON THE FREEWAY WAS ACCELERATING TO THE SPEED LIMIT AND IT CUT OUT VERY DANGEROUS PEOPLE BEHIND ME HAD TO HIT THE BRAKES SO THEY WOULD NOT REAR END ME. I TOOK IT TO THE DEALER IMMEDIATELY IN TUCSON ARIZONA. AND THEN TOOK IT TO CHAPARRAL MOTOR SPORTS SAN BERNARDINO CALIFORNIA WHERE IT IS RESIDING AT THE MOMENT.THE HONDA TECHNICIAN [XXX] ,CONTACTED [XXX] HONDA REP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
RIDING TWO UP, PULLED OUT INTO HIGHWAY TRAFFIC AND MOTOR CUT OUT. HAPPEN TWICE, ONE TIME ON THE FREEWAY WAS ACCELERATING TO THE SPEED LIMIT AND IT CUT OUT VERY DANGEROUS PEOPLE BEHIND ME HAD TO HIT THE BRAKES SO THEY WOULD NOT REAR END ME. I TOOK IT TO THE DEALER IMMEDIATELY IN TUCSON ARIZONA. AND THEN TOOK IT TO CHAPARRAL MOTOR SPORTS SAN BERNARDINO CALIFORNIA WHERE IT IS RESIDING AT THE MOMENT.THE HONDA TECHNICIAN [XXX] ,CONTACTED [XXX] HONDA REP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11324033
Recall Date: May 10, 2020
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
RIDING TWO UP, PULLED OUT INTO HIGHWAY TRAFFIC AND MOTOR CUT OUT. HAPPEN TWICE, ONE TIME ON THE FREEWAY WAS ACCELERATING TO THE SPEED LIMIT AND IT CUT OUT VERY DANGEROUS PEOPLE BEHIND ME HAD TO HIT THE BRAKES SO THEY WOULD NOT REAR END ME. I TOOK IT TO THE DEALER IMMEDIATELY IN TUCSON ARIZONA. AND THEN TOOK IT TO CHAPARRAL MOTOR SPORTS SAN BERNARDINO CALIFORNIA WHERE IT IS RESIDING AT THE MOMENT.THE HONDA TECHNICIAN [XXX] ,CONTACTED [XXX] HONDA REP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
RIDING TWO UP, PULLED OUT INTO HIGHWAY TRAFFIC AND MOTOR CUT OUT. HAPPEN TWICE, ONE TIME ON THE FREEWAY WAS ACCELERATING TO THE SPEED LIMIT AND IT CUT OUT VERY DANGEROUS PEOPLE BEHIND ME HAD TO HIT THE BRAKES SO THEY WOULD NOT REAR END ME. I TOOK IT TO THE DEALER IMMEDIATELY IN TUCSON ARIZONA. AND THEN TOOK IT TO CHAPARRAL MOTOR SPORTS SAN BERNARDINO CALIFORNIA WHERE IT IS RESIDING AT THE MOMENT.THE HONDA TECHNICIAN [XXX] ,CONTACTED [XXX] HONDA REP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
RIDING TWO UP, PULLED OUT INTO HIGHWAY TRAFFIC AND MOTOR CUT OUT. HAPPEN TWICE, ONE TIME ON THE FREEWAY WAS ACCELERATING TO THE SPEED LIMIT AND IT CUT OUT VERY DANGEROUS PEOPLE BEHIND ME HAD TO HIT THE BRAKES SO THEY WOULD NOT REAR END ME. I TOOK IT TO THE DEALER IMMEDIATELY IN TUCSON ARIZONA. AND THEN TOOK IT TO CHAPARRAL MOTOR SPORTS SAN BERNARDINO CALIFORNIA WHERE IT IS RESIDING AT THE MOMENT.THE HONDA TECHNICIAN [XXX] ,CONTACTED [XXX] HONDA REP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11324033
Recall Date: May 10, 2020
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
RIDING TWO UP, PULLED OUT INTO HIGHWAY TRAFFIC AND MOTOR CUT OUT. HAPPEN TWICE, ONE TIME ON THE FREEWAY WAS ACCELERATING TO THE SPEED LIMIT AND IT CUT OUT VERY DANGEROUS PEOPLE BEHIND ME HAD TO HIT THE BRAKES SO THEY WOULD NOT REAR END ME. I TOOK IT TO THE DEALER IMMEDIATELY IN TUCSON ARIZONA. AND THEN TOOK IT TO CHAPARRAL MOTOR SPORTS SAN BERNARDINO CALIFORNIA WHERE IT IS RESIDING AT THE MOMENT.THE HONDA TECHNICIAN [XXX] ,CONTACTED [XXX] HONDA REP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
RIDING TWO UP, PULLED OUT INTO HIGHWAY TRAFFIC AND MOTOR CUT OUT. HAPPEN TWICE, ONE TIME ON THE FREEWAY WAS ACCELERATING TO THE SPEED LIMIT AND IT CUT OUT VERY DANGEROUS PEOPLE BEHIND ME HAD TO HIT THE BRAKES SO THEY WOULD NOT REAR END ME. I TOOK IT TO THE DEALER IMMEDIATELY IN TUCSON ARIZONA. AND THEN TOOK IT TO CHAPARRAL MOTOR SPORTS SAN BERNARDINO CALIFORNIA WHERE IT IS RESIDING AT THE MOMENT.THE HONDA TECHNICIAN [XXX] ,CONTACTED [XXX] HONDA REP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
RIDING TWO UP, PULLED OUT INTO HIGHWAY TRAFFIC AND MOTOR CUT OUT. HAPPEN TWICE, ONE TIME ON THE FREEWAY WAS ACCELERATING TO THE SPEED LIMIT AND IT CUT OUT VERY DANGEROUS PEOPLE BEHIND ME HAD TO HIT THE BRAKES SO THEY WOULD NOT REAR END ME. I TOOK IT TO THE DEALER IMMEDIATELY IN TUCSON ARIZONA. AND THEN TOOK IT TO CHAPARRAL MOTOR SPORTS SAN BERNARDINO CALIFORNIA WHERE IT IS RESIDING AT THE MOMENT.THE HONDA TECHNICIAN [XXX] ,CONTACTED [XXX] HONDA REP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11324033
Recall Date: May 10, 2020
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
LATELY DIDN'T HAVE THE SAME POWER,AND DELAY WHEN YOU OPEN THE THROTTLE.WHEN RIDING THE MOTOCYCLE ,THE MOTOR TURNS OFF 25MPH AND ABOVE MULTIPLE TIMES.DIFFERENT MILES PER DAY. I THOUGHT IT WAS ME DRIVER IT WAS NOT.I WENT ON A RIDE WITH 3 RIDERS 3/21/2020 305 MILES THE MOTOCYCLE MOTOR TURNED OF WHEN RIDING 4 TIMES THAT DAY. I CALLED THE DEALERSHIP TO PICK UP THE MOTOCYCLE FROM MY HOUSE. THA MOTOCYCLE IS VERY UNSAVE TO RIDE.IT HAPPENS ON CITY STREETS,HIGHWAY, ALL RIDING CONDITION.I WENT ON THE AFRICA TWIN 2018-2019 SERIES BIKES FORUMS.I AM NOT THE ONLY PERSON WITH THIS PROBLEM.
Corrective Action:
LATELY DIDN'T HAVE THE SAME POWER,AND DELAY WHEN YOU OPEN THE THROTTLE.WHEN RIDING THE MOTOCYCLE ,THE MOTOR TURNS OFF 25MPH AND ABOVE MULTIPLE TIMES.DIFFERENT MILES PER DAY. I THOUGHT IT WAS ME DRIVER IT WAS NOT.I WENT ON A RIDE WITH 3 RIDERS 3/21/2020 305 MILES THE MOTOCYCLE MOTOR TURNED OF WHEN RIDING 4 TIMES THAT DAY. I CALLED THE DEALERSHIP TO PICK UP THE MOTOCYCLE FROM MY HOUSE. THA MOTOCYCLE IS VERY UNSAVE TO RIDE.IT HAPPENS ON CITY STREETS,HIGHWAY, ALL RIDING CONDITION.I WENT ON THE AFRICA TWIN 2018-2019 SERIES BIKES FORUMS.I AM NOT THE ONLY PERSON WITH THIS PROBLEM.
Additional Notes:
LATELY DIDN'T HAVE THE SAME POWER,AND DELAY WHEN YOU OPEN THE THROTTLE.WHEN RIDING THE MOTOCYCLE ,THE MOTOR TURNS OFF 25MPH AND ABOVE MULTIPLE TIMES.DIFFERENT MILES PER DAY. I THOUGHT IT WAS ME DRIVER IT WAS NOT.I WENT ON A RIDE WITH 3 RIDERS 3/21/2020 305 MILES THE MOTOCYCLE MOTOR TURNED OF WHEN RIDING 4 TIMES THAT DAY. I CALLED THE DEALERSHIP TO PICK UP THE MOTOCYCLE FROM MY HOUSE. THA MOTOCYCLE IS VERY UNSAVE TO RIDE.IT HAPPENS ON CITY STREETS,HIGHWAY, ALL RIDING CONDITION.I WENT ON THE AFRICA TWIN 2018-2019 SERIES BIKES FORUMS.I AM NOT THE ONLY PERSON WITH THIS PROBLEM.
Mfg Campaign: 11319660
Recall Date: Mar 29, 2020
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
LATELY DIDN'T HAVE THE SAME POWER,AND DELAY WHEN YOU OPEN THE THROTTLE.WHEN RIDING THE MOTOCYCLE ,THE MOTOR TURNS OFF 25MPH AND ABOVE MULTIPLE TIMES.DIFFERENT MILES PER DAY. I THOUGHT IT WAS ME DRIVER IT WAS NOT.I WENT ON A RIDE WITH 3 RIDERS 3/21/2020 305 MILES THE MOTOCYCLE MOTOR TURNED OF WHEN RIDING 4 TIMES THAT DAY. I CALLED THE DEALERSHIP TO PICK UP THE MOTOCYCLE FROM MY HOUSE. THA MOTOCYCLE IS VERY UNSAVE TO RIDE.IT HAPPENS ON CITY STREETS,HIGHWAY, ALL RIDING CONDITION.I WENT ON THE AFRICA TWIN 2018-2019 SERIES BIKES FORUMS.I AM NOT THE ONLY PERSON WITH THIS PROBLEM.
Corrective Action:
LATELY DIDN'T HAVE THE SAME POWER,AND DELAY WHEN YOU OPEN THE THROTTLE.WHEN RIDING THE MOTOCYCLE ,THE MOTOR TURNS OFF 25MPH AND ABOVE MULTIPLE TIMES.DIFFERENT MILES PER DAY. I THOUGHT IT WAS ME DRIVER IT WAS NOT.I WENT ON A RIDE WITH 3 RIDERS 3/21/2020 305 MILES THE MOTOCYCLE MOTOR TURNED OF WHEN RIDING 4 TIMES THAT DAY. I CALLED THE DEALERSHIP TO PICK UP THE MOTOCYCLE FROM MY HOUSE. THA MOTOCYCLE IS VERY UNSAVE TO RIDE.IT HAPPENS ON CITY STREETS,HIGHWAY, ALL RIDING CONDITION.I WENT ON THE AFRICA TWIN 2018-2019 SERIES BIKES FORUMS.I AM NOT THE ONLY PERSON WITH THIS PROBLEM.
Additional Notes:
LATELY DIDN'T HAVE THE SAME POWER,AND DELAY WHEN YOU OPEN THE THROTTLE.WHEN RIDING THE MOTOCYCLE ,THE MOTOR TURNS OFF 25MPH AND ABOVE MULTIPLE TIMES.DIFFERENT MILES PER DAY. I THOUGHT IT WAS ME DRIVER IT WAS NOT.I WENT ON A RIDE WITH 3 RIDERS 3/21/2020 305 MILES THE MOTOCYCLE MOTOR TURNED OF WHEN RIDING 4 TIMES THAT DAY. I CALLED THE DEALERSHIP TO PICK UP THE MOTOCYCLE FROM MY HOUSE. THA MOTOCYCLE IS VERY UNSAVE TO RIDE.IT HAPPENS ON CITY STREETS,HIGHWAY, ALL RIDING CONDITION.I WENT ON THE AFRICA TWIN 2018-2019 SERIES BIKES FORUMS.I AM NOT THE ONLY PERSON WITH THIS PROBLEM.
Mfg Campaign: 11319660
Recall Date: Mar 29, 2020
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