Complaints & Recalls
Consumer Complaints
23 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
LATELY DIDN'T HAVE THE SAME POWER,AND DELAY WHEN YOU OPEN THE THROTTLE.WHEN RIDING THE MOTOCYCLE ,THE MOTOR TURNS OFF 25MPH AND ABOVE MULTIPLE TIMES.DIFFERENT MILES PER DAY. I THOUGHT IT WAS ME DRIVER IT WAS NOT.I WENT ON A RIDE WITH 3 RIDERS 3/21/2020 305 MILES THE MOTOCYCLE MOTOR TURNED OF WHEN RIDING 4 TIMES THAT DAY. I CALLED THE DEALERSHIP TO PICK UP THE MOTOCYCLE FROM MY HOUSE. THA MOTOCYCLE IS VERY UNSAVE TO RIDE.IT HAPPENS ON CITY STREETS,HIGHWAY, ALL RIDING CONDITION.I WENT ON THE AFRICA TWIN 2018-2019 SERIES BIKES FORUMS.I AM NOT THE ONLY PERSON WITH THIS PROBLEM.
Corrective Action:
LATELY DIDN'T HAVE THE SAME POWER,AND DELAY WHEN YOU OPEN THE THROTTLE.WHEN RIDING THE MOTOCYCLE ,THE MOTOR TURNS OFF 25MPH AND ABOVE MULTIPLE TIMES.DIFFERENT MILES PER DAY. I THOUGHT IT WAS ME DRIVER IT WAS NOT.I WENT ON A RIDE WITH 3 RIDERS 3/21/2020 305 MILES THE MOTOCYCLE MOTOR TURNED OF WHEN RIDING 4 TIMES THAT DAY. I CALLED THE DEALERSHIP TO PICK UP THE MOTOCYCLE FROM MY HOUSE. THA MOTOCYCLE IS VERY UNSAVE TO RIDE.IT HAPPENS ON CITY STREETS,HIGHWAY, ALL RIDING CONDITION.I WENT ON THE AFRICA TWIN 2018-2019 SERIES BIKES FORUMS.I AM NOT THE ONLY PERSON WITH THIS PROBLEM.
Additional Notes:
LATELY DIDN'T HAVE THE SAME POWER,AND DELAY WHEN YOU OPEN THE THROTTLE.WHEN RIDING THE MOTOCYCLE ,THE MOTOR TURNS OFF 25MPH AND ABOVE MULTIPLE TIMES.DIFFERENT MILES PER DAY. I THOUGHT IT WAS ME DRIVER IT WAS NOT.I WENT ON A RIDE WITH 3 RIDERS 3/21/2020 305 MILES THE MOTOCYCLE MOTOR TURNED OF WHEN RIDING 4 TIMES THAT DAY. I CALLED THE DEALERSHIP TO PICK UP THE MOTOCYCLE FROM MY HOUSE. THA MOTOCYCLE IS VERY UNSAVE TO RIDE.IT HAPPENS ON CITY STREETS,HIGHWAY, ALL RIDING CONDITION.I WENT ON THE AFRICA TWIN 2018-2019 SERIES BIKES FORUMS.I AM NOT THE ONLY PERSON WITH THIS PROBLEM.
Mfg Campaign: 11319660
Recall Date: Mar 29, 2020
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FOR THE 4TH TIME IN THE LAST YEAR MY BIKE HAS HAD FUEL DELIVERY CUT OUT AT HIGHWAY SPEED. THIS CAUSED A HUGE LOSS OF SPEED AND MOMENTUM, AND ALMOST LEAD TO ME BEING HIT BY A CAR. WHEN THIS HAPPENS THE BIKE LURCHES VIOLENTLY AND IS DIFFICULT TO CONTROL. IN EVERY CASE I HAVE HAD TO STOP ON THE SIDE OF THE ROAD AND SHUT THE BIKE DOWN. I SHIFT THE BIKE DOWN, WAIT AND RESTART. IN EVERY CASE THE BIKE HAS GONE A FEW MILES THEN IT HAPPENS AGAIN, REPEATEDLY. I BROUGHT THIS TO THE ATTENTION OF THE DEALER. THE FIRST TIME THEY SAID I PROBABLY HAD BAD FUEL, AND TO TRY AGAIN. IT HAPPENED AGAIN IN CANADA 2 MONTHS LATER. AND AGAIN ON THE WAY BACK TO MINNESOTA. THIS TIME HE DEALER CHECKED FOR COMPUTER ERRORS, SAID I HAD ONE AND THAT THEY CORRECTED IT. TODAY ON MN HWY 10 THE FUEL CUT OUT AT 70 MPH, ALMOST CAUSING MY WIFE TO RUN INTO ME. THIS IS UNSAFE AND UNPREDICTABLE, AND SHOULD NOT BE HAPPENING TO A ONE YEAR OLD BIKE. *TR
Corrective Action:
FOR THE 4TH TIME IN THE LAST YEAR MY BIKE HAS HAD FUEL DELIVERY CUT OUT AT HIGHWAY SPEED. THIS CAUSED A HUGE LOSS OF SPEED AND MOMENTUM, AND ALMOST LEAD TO ME BEING HIT BY A CAR. WHEN THIS HAPPENS THE BIKE LURCHES VIOLENTLY AND IS DIFFICULT TO CONTROL. IN EVERY CASE I HAVE HAD TO STOP ON THE SIDE OF THE ROAD AND SHUT THE BIKE DOWN. I SHIFT THE BIKE DOWN, WAIT AND RESTART. IN EVERY CASE THE BIKE HAS GONE A FEW MILES THEN IT HAPPENS AGAIN, REPEATEDLY. I BROUGHT THIS TO THE ATTENTION OF THE DEALER. THE FIRST TIME THEY SAID I PROBABLY HAD BAD FUEL, AND TO TRY AGAIN. IT HAPPENED AGAIN IN CANADA 2 MONTHS LATER. AND AGAIN ON THE WAY BACK TO MINNESOTA. THIS TIME HE DEALER CHECKED FOR COMPUTER ERRORS, SAID I HAD ONE AND THAT THEY CORRECTED IT. TODAY ON MN HWY 10 THE FUEL CUT OUT AT 70 MPH, ALMOST CAUSING MY WIFE TO RUN INTO ME. THIS IS UNSAFE AND UNPREDICTABLE, AND SHOULD NOT BE HAPPENING TO A ONE YEAR OLD BIKE. *TR
Additional Notes:
FOR THE 4TH TIME IN THE LAST YEAR MY BIKE HAS HAD FUEL DELIVERY CUT OUT AT HIGHWAY SPEED. THIS CAUSED A HUGE LOSS OF SPEED AND MOMENTUM, AND ALMOST LEAD TO ME BEING HIT BY A CAR. WHEN THIS HAPPENS THE BIKE LURCHES VIOLENTLY AND IS DIFFICULT TO CONTROL. IN EVERY CASE I HAVE HAD TO STOP ON THE SIDE OF THE ROAD AND SHUT THE BIKE DOWN. I SHIFT THE BIKE DOWN, WAIT AND RESTART. IN EVERY CASE THE BIKE HAS GONE A FEW MILES THEN IT HAPPENS AGAIN, REPEATEDLY. I BROUGHT THIS TO THE ATTENTION OF THE DEALER. THE FIRST TIME THEY SAID I PROBABLY HAD BAD FUEL, AND TO TRY AGAIN. IT HAPPENED AGAIN IN CANADA 2 MONTHS LATER. AND AGAIN ON THE WAY BACK TO MINNESOTA. THIS TIME HE DEALER CHECKED FOR COMPUTER ERRORS, SAID I HAD ONE AND THAT THEY CORRECTED IT. TODAY ON MN HWY 10 THE FUEL CUT OUT AT 70 MPH, ALMOST CAUSING MY WIFE TO RUN INTO ME. THIS IS UNSAFE AND UNPREDICTABLE, AND SHOULD NOT BE HAPPENING TO A ONE YEAR OLD BIKE. *TR
Mfg Campaign: 11316901
Recall Date: Mar 8, 2020
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2019 HONDA AFRICA TWIN ADVENTURE SPORTS. POOR RUNNING CONDITIONS DUE TO CONTAMINATION IN THE TANK. THE VEHICLE WOULD SUDDENLY AND UNEXPECTEDLY LOSE POWER AND/OR STALL. THIS HAS RESULTED IN DANGEROUS CONDITIONS BECAUSE IT USUALLY HAPPENS IN TIMES OF ACCELERATION WHEN PASSING. ONE PARTICULARLY UNSAFE INCIDENT HAPPENED WHEN I HAD CROSSED THE DOUBLE YELLOW TO ATTEMPT A PASS AND THE VEHICLE LOST POWER RATHER THAN ACCELERATE. I ALSO HAD IT STALL AND DIE WHILE TRYING TO CLEAR AN INTERSECTION. I HONESTLY BELIEVE THAT THIS IS AN ISSUE THAT CAN RESULT IN A SERIOUS ACCIDENT RESULTING IN INJURY OR LOSS OF LIFE. HONDA'S "FIX" FOR THIS ISSUE IS QUESTIONABLE AT BEST. IT IS UNPROVEN AS TO WHETHER OR NOT IT IS A LONG TERM FIX AND RESULTS IN A LACK OF CONFIDENCE IN THE REPAIR. NOTE THE ATTACHED WORK ORDER "CLEANED THE TANK AS BEST I COULD WITH SCOTCH BRITE IN AN ATTEMPT TO CLEAN INSIDE OF FUEL TANK PER HONDA." NOBODY KNOWS IF THIS IS REALLY A FIX, INCLUDING HONDA. ONLY TIME WILL TELL AND THAT IS NOT A GOOD SOLUTION SINCE THE ISSUE CAN BE SO DANGEROUS. I FEEL HONDA NEEDS TO ADDRESS THIS THROUGH A PROPER AND PROVEN SAFETY RECALL. THE ISSUE IS MOST COMMON UNDER HARD ACCELERATION, BUT IT HAS ALSO EXHIBITED THIS BEHAVIOR UNDER NORMAL DRIVING, WHILE IDLING AT TRAFFIC LIGHTS, TURNING THROUGH AN INTERSECTION, ETC.
Corrective Action:
2019 HONDA AFRICA TWIN ADVENTURE SPORTS. POOR RUNNING CONDITIONS DUE TO CONTAMINATION IN THE TANK. THE VEHICLE WOULD SUDDENLY AND UNEXPECTEDLY LOSE POWER AND/OR STALL. THIS HAS RESULTED IN DANGEROUS CONDITIONS BECAUSE IT USUALLY HAPPENS IN TIMES OF ACCELERATION WHEN PASSING. ONE PARTICULARLY UNSAFE INCIDENT HAPPENED WHEN I HAD CROSSED THE DOUBLE YELLOW TO ATTEMPT A PASS AND THE VEHICLE LOST POWER RATHER THAN ACCELERATE. I ALSO HAD IT STALL AND DIE WHILE TRYING TO CLEAR AN INTERSECTION. I HONESTLY BELIEVE THAT THIS IS AN ISSUE THAT CAN RESULT IN A SERIOUS ACCIDENT RESULTING IN INJURY OR LOSS OF LIFE. HONDA'S "FIX" FOR THIS ISSUE IS QUESTIONABLE AT BEST. IT IS UNPROVEN AS TO WHETHER OR NOT IT IS A LONG TERM FIX AND RESULTS IN A LACK OF CONFIDENCE IN THE REPAIR. NOTE THE ATTACHED WORK ORDER "CLEANED THE TANK AS BEST I COULD WITH SCOTCH BRITE IN AN ATTEMPT TO CLEAN INSIDE OF FUEL TANK PER HONDA." NOBODY KNOWS IF THIS IS REALLY A FIX, INCLUDING HONDA. ONLY TIME WILL TELL AND THAT IS NOT A GOOD SOLUTION SINCE THE ISSUE CAN BE SO DANGEROUS. I FEEL HONDA NEEDS TO ADDRESS THIS THROUGH A PROPER AND PROVEN SAFETY RECALL. THE ISSUE IS MOST COMMON UNDER HARD ACCELERATION, BUT IT HAS ALSO EXHIBITED THIS BEHAVIOR UNDER NORMAL DRIVING, WHILE IDLING AT TRAFFIC LIGHTS, TURNING THROUGH AN INTERSECTION, ETC.
Additional Notes:
2019 HONDA AFRICA TWIN ADVENTURE SPORTS. POOR RUNNING CONDITIONS DUE TO CONTAMINATION IN THE TANK. THE VEHICLE WOULD SUDDENLY AND UNEXPECTEDLY LOSE POWER AND/OR STALL. THIS HAS RESULTED IN DANGEROUS CONDITIONS BECAUSE IT USUALLY HAPPENS IN TIMES OF ACCELERATION WHEN PASSING. ONE PARTICULARLY UNSAFE INCIDENT HAPPENED WHEN I HAD CROSSED THE DOUBLE YELLOW TO ATTEMPT A PASS AND THE VEHICLE LOST POWER RATHER THAN ACCELERATE. I ALSO HAD IT STALL AND DIE WHILE TRYING TO CLEAR AN INTERSECTION. I HONESTLY BELIEVE THAT THIS IS AN ISSUE THAT CAN RESULT IN A SERIOUS ACCIDENT RESULTING IN INJURY OR LOSS OF LIFE. HONDA'S "FIX" FOR THIS ISSUE IS QUESTIONABLE AT BEST. IT IS UNPROVEN AS TO WHETHER OR NOT IT IS A LONG TERM FIX AND RESULTS IN A LACK OF CONFIDENCE IN THE REPAIR. NOTE THE ATTACHED WORK ORDER "CLEANED THE TANK AS BEST I COULD WITH SCOTCH BRITE IN AN ATTEMPT TO CLEAN INSIDE OF FUEL TANK PER HONDA." NOBODY KNOWS IF THIS IS REALLY A FIX, INCLUDING HONDA. ONLY TIME WILL TELL AND THAT IS NOT A GOOD SOLUTION SINCE THE ISSUE CAN BE SO DANGEROUS. I FEEL HONDA NEEDS TO ADDRESS THIS THROUGH A PROPER AND PROVEN SAFETY RECALL. THE ISSUE IS MOST COMMON UNDER HARD ACCELERATION, BUT IT HAS ALSO EXHIBITED THIS BEHAVIOR UNDER NORMAL DRIVING, WHILE IDLING AT TRAFFIC LIGHTS, TURNING THROUGH AN INTERSECTION, ETC.
Mfg Campaign: 11307903
Recall Date: Feb 8, 2020
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