Complaints & Recalls
Official Safety Recalls - Important!
100 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles that were previously recalled under NHTSA recall number 23V-046. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: TIQ, DIR
Recall Date: May 31, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 6DW
Recall Date: Feb 2, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 28, 2020
Consumer Complaints
160 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
EQUIPMENT:ELECTRICAL
Potential Consequences:
The Towed Battery Charger Plus (TBC+) manufactured by RVIBrake.com (DBA: Danco) of Castle Rock, CO 80109, was installed on our Honda Fit, prior to a vacation in May 2021. While heading back to our home in Florida on July 11 2021, on Interstate 84 near Matamoras, PA, we started smelling burnt plastic. We pulled off the highway and noticed the burnt smell coming from under our hood. Upon opening the hood we could see the TBC+ smoldering. The result of this aftermarket component (TBC+) failing caused an under hood fire, which melted plastic components on the Honda Fit. This TBC+ also shorted, resulting in sending excess voltage and current to the electrical components on the Honda fit. This resulted in our alternator failing. As it is a fire hazard, I would like all TBC+ modules manufactured by RVIBrake.com to be recalled and all owners of this module get compensated for any expenses resulting from this device.
Corrective Action:
The Towed Battery Charger Plus (TBC+) manufactured by RVIBrake.com (DBA: Danco) of Castle Rock, CO 80109, was installed on our Honda Fit, prior to a vacation in May 2021. While heading back to our home in Florida on July 11 2021, on Interstate 84 near Matamoras, PA, we started smelling burnt plastic. We pulled off the highway and noticed the burnt smell coming from under our hood. Upon opening the hood we could see the TBC+ smoldering. The result of this aftermarket component (TBC+) failing caused an under hood fire, which melted plastic components on the Honda Fit. This TBC+ also shorted, resulting in sending excess voltage and current to the electrical components on the Honda fit. This resulted in our alternator failing. As it is a fire hazard, I would like all TBC+ modules manufactured by RVIBrake.com to be recalled and all owners of this module get compensated for any expenses resulting from this device.
Additional Notes:
The Towed Battery Charger Plus (TBC+) manufactured by RVIBrake.com (DBA: Danco) of Castle Rock, CO 80109, was installed on our Honda Fit, prior to a vacation in May 2021. While heading back to our home in Florida on July 11 2021, on Interstate 84 near Matamoras, PA, we started smelling burnt plastic. We pulled off the highway and noticed the burnt smell coming from under our hood. Upon opening the hood we could see the TBC+ smoldering. The result of this aftermarket component (TBC+) failing caused an under hood fire, which melted plastic components on the Honda Fit. This TBC+ also shorted, resulting in sending excess voltage and current to the electrical components on the Honda fit. This resulted in our alternator failing. As it is a fire hazard, I would like all TBC+ modules manufactured by RVIBrake.com to be recalled and all owners of this module get compensated for any expenses resulting from this device.
Mfg Campaign: 11431263
Recall Date: Aug 31, 2021
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
We brought the car in for the recall. The day before the check engine/emissions light came on. The dealer says that the charcoal canister has gas, oil and water in it, and that it is not covered by the warranty, They also will not replace the fuel pump. Our car is garaged, never been in an accident, not driven through deep water. Please help.
Corrective Action:
We brought the car in for the recall. The day before the check engine/emissions light came on. The dealer says that the charcoal canister has gas, oil and water in it, and that it is not covered by the warranty, They also will not replace the fuel pump. Our car is garaged, never been in an accident, not driven through deep water. Please help.
Additional Notes:
We brought the car in for the recall. The day before the check engine/emissions light came on. The dealer says that the charcoal canister has gas, oil and water in it, and that it is not covered by the warranty, They also will not replace the fuel pump. Our car is garaged, never been in an accident, not driven through deep water. Please help.
Mfg Campaign: 11428973
Recall Date: Aug 13, 2021
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
The vehicle started to bounce and accelerated on its own while making a left turn and was not responding to brakes to slow down and kept going faster and faster. The vehicle was only responding to steering. The car went up a curb into a yard, heading to a house , which was avoided by steering to the driveway and hit a parked car, then proceeded to a car parked on the street, then continued across the street and struck a truck facing the opposite way, which bounced the car into a yard and hit a tree which bounced it back and finally stopped by a electrical line. 4 collisions and no airbag. Because it was 4;45am in a neighborhood street, no one was injured. The car is totaled by the body shop and insurance company is not willing to pursue with manufacturer. The spontaneous acceleration, brakes and airbags are major safety failures. If this was any other time of day or on other busy streets, the outcome could be much worse. I read online that there was a software issue with this vehicle for acceleration in Japan and others who have had this problem here in the US. I would like this investigated and reported.
Corrective Action:
The vehicle started to bounce and accelerated on its own while making a left turn and was not responding to brakes to slow down and kept going faster and faster. The vehicle was only responding to steering. The car went up a curb into a yard, heading to a house , which was avoided by steering to the driveway and hit a parked car, then proceeded to a car parked on the street, then continued across the street and struck a truck facing the opposite way, which bounced the car into a yard and hit a tree which bounced it back and finally stopped by a electrical line. 4 collisions and no airbag. Because it was 4;45am in a neighborhood street, no one was injured. The car is totaled by the body shop and insurance company is not willing to pursue with manufacturer. The spontaneous acceleration, brakes and airbags are major safety failures. If this was any other time of day or on other busy streets, the outcome could be much worse. I read online that there was a software issue with this vehicle for acceleration in Japan and others who have had this problem here in the US. I would like this investigated and reported.
Additional Notes:
The vehicle started to bounce and accelerated on its own while making a left turn and was not responding to brakes to slow down and kept going faster and faster. The vehicle was only responding to steering. The car went up a curb into a yard, heading to a house , which was avoided by steering to the driveway and hit a parked car, then proceeded to a car parked on the street, then continued across the street and struck a truck facing the opposite way, which bounced the car into a yard and hit a tree which bounced it back and finally stopped by a electrical line. 4 collisions and no airbag. Because it was 4;45am in a neighborhood street, no one was injured. The car is totaled by the body shop and insurance company is not willing to pursue with manufacturer. The spontaneous acceleration, brakes and airbags are major safety failures. If this was any other time of day or on other busy streets, the outcome could be much worse. I read online that there was a software issue with this vehicle for acceleration in Japan and others who have had this problem here in the US. I would like this investigated and reported.
Mfg Campaign: 11428058
Recall Date: Aug 6, 2021
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The vehicle started to bounce and accelerated on its own while making a left turn and was not responding to brakes to slow down and kept going faster and faster. The vehicle was only responding to steering. The car went up a curb into a yard, heading to a house , which was avoided by steering to the driveway and hit a parked car, then proceeded to a car parked on the street, then continued across the street and struck a truck facing the opposite way, which bounced the car into a yard and hit a tree which bounced it back and finally stopped by a electrical line. 4 collisions and no airbag. Because it was 4;45am in a neighborhood street, no one was injured. The car is totaled by the body shop and insurance company is not willing to pursue with manufacturer. The spontaneous acceleration, brakes and airbags are major safety failures. If this was any other time of day or on other busy streets, the outcome could be much worse. I read online that there was a software issue with this vehicle for acceleration in Japan and others who have had this problem here in the US. I would like this investigated and reported.
Corrective Action:
The vehicle started to bounce and accelerated on its own while making a left turn and was not responding to brakes to slow down and kept going faster and faster. The vehicle was only responding to steering. The car went up a curb into a yard, heading to a house , which was avoided by steering to the driveway and hit a parked car, then proceeded to a car parked on the street, then continued across the street and struck a truck facing the opposite way, which bounced the car into a yard and hit a tree which bounced it back and finally stopped by a electrical line. 4 collisions and no airbag. Because it was 4;45am in a neighborhood street, no one was injured. The car is totaled by the body shop and insurance company is not willing to pursue with manufacturer. The spontaneous acceleration, brakes and airbags are major safety failures. If this was any other time of day or on other busy streets, the outcome could be much worse. I read online that there was a software issue with this vehicle for acceleration in Japan and others who have had this problem here in the US. I would like this investigated and reported.
Additional Notes:
The vehicle started to bounce and accelerated on its own while making a left turn and was not responding to brakes to slow down and kept going faster and faster. The vehicle was only responding to steering. The car went up a curb into a yard, heading to a house , which was avoided by steering to the driveway and hit a parked car, then proceeded to a car parked on the street, then continued across the street and struck a truck facing the opposite way, which bounced the car into a yard and hit a tree which bounced it back and finally stopped by a electrical line. 4 collisions and no airbag. Because it was 4;45am in a neighborhood street, no one was injured. The car is totaled by the body shop and insurance company is not willing to pursue with manufacturer. The spontaneous acceleration, brakes and airbags are major safety failures. If this was any other time of day or on other busy streets, the outcome could be much worse. I read online that there was a software issue with this vehicle for acceleration in Japan and others who have had this problem here in the US. I would like this investigated and reported.
Mfg Campaign: 11428058
Recall Date: Aug 6, 2021
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Random occurrences of CHECK FUEL CAP pop up on the R-hand indicator panel with no root cause. I've opened/closed the fuel cap until it clicks 3 times and start/stop the car 3x times but the alert will not stop appearing in the panel. When the alert occurs - it blinks and removes other important information in the panel, and is a nuisance when driving late at night. This has occurred over several tanks of gas and outdoor temperatures.
Corrective Action:
Random occurrences of CHECK FUEL CAP pop up on the R-hand indicator panel with no root cause. I've opened/closed the fuel cap until it clicks 3 times and start/stop the car 3x times but the alert will not stop appearing in the panel. When the alert occurs - it blinks and removes other important information in the panel, and is a nuisance when driving late at night. This has occurred over several tanks of gas and outdoor temperatures.
Additional Notes:
Random occurrences of CHECK FUEL CAP pop up on the R-hand indicator panel with no root cause. I've opened/closed the fuel cap until it clicks 3 times and start/stop the car 3x times but the alert will not stop appearing in the panel. When the alert occurs - it blinks and removes other important information in the panel, and is a nuisance when driving late at night. This has occurred over several tanks of gas and outdoor temperatures.
Mfg Campaign: 11427050
Recall Date: Jul 29, 2021
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
July 2020 Multiple check engine lights came on. Misfire code P0304 and P0302 for cylinder 4 at 32,491 miles. Dealership replaced fuel injectors on 07/16/20. five days and 562 miles later same issue occurred again. Back to dealership which found same codes and issues. Dealership perform decarb on system. 10/16/20 On a trip, same issue occurred so took to different Honda Dealership with only 1,000 miles driven since last issue. Same codes and same lights. This dealership stated misfire on all cylinders. They cleaned all cylinders of carbon. Cleaning lasted 10,000 miles and lights came back on 07/02/21. Had to wait to get service appointment at dealership on 07/09/21. Same lights and same misfire codes. Dealership states over 3 years/36,000 mile warranty now so not covered. Now states needs to be decarbed and all 4 fuel injectors replaced at my expense. My issue is it was under warranty when issue first occurred. Even after parts were replaced, new parts did not solve the issue. The new parts should have been warrantied for 1year/12,000 miles and they did not last that long.
Corrective Action:
July 2020 Multiple check engine lights came on. Misfire code P0304 and P0302 for cylinder 4 at 32,491 miles. Dealership replaced fuel injectors on 07/16/20. five days and 562 miles later same issue occurred again. Back to dealership which found same codes and issues. Dealership perform decarb on system. 10/16/20 On a trip, same issue occurred so took to different Honda Dealership with only 1,000 miles driven since last issue. Same codes and same lights. This dealership stated misfire on all cylinders. They cleaned all cylinders of carbon. Cleaning lasted 10,000 miles and lights came back on 07/02/21. Had to wait to get service appointment at dealership on 07/09/21. Same lights and same misfire codes. Dealership states over 3 years/36,000 mile warranty now so not covered. Now states needs to be decarbed and all 4 fuel injectors replaced at my expense. My issue is it was under warranty when issue first occurred. Even after parts were replaced, new parts did not solve the issue. The new parts should have been warrantied for 1year/12,000 miles and they did not last that long.
Additional Notes:
July 2020 Multiple check engine lights came on. Misfire code P0304 and P0302 for cylinder 4 at 32,491 miles. Dealership replaced fuel injectors on 07/16/20. five days and 562 miles later same issue occurred again. Back to dealership which found same codes and issues. Dealership perform decarb on system. 10/16/20 On a trip, same issue occurred so took to different Honda Dealership with only 1,000 miles driven since last issue. Same codes and same lights. This dealership stated misfire on all cylinders. They cleaned all cylinders of carbon. Cleaning lasted 10,000 miles and lights came back on 07/02/21. Had to wait to get service appointment at dealership on 07/09/21. Same lights and same misfire codes. Dealership states over 3 years/36,000 mile warranty now so not covered. Now states needs to be decarbed and all 4 fuel injectors replaced at my expense. My issue is it was under warranty when issue first occurred. Even after parts were replaced, new parts did not solve the issue. The new parts should have been warrantied for 1year/12,000 miles and they did not last that long.
Mfg Campaign: 11425357
Recall Date: Jul 18, 2021
Honda (american Honda Motor Co.)
Defect Description:
EQUIPMENT
Potential Consequences:
WHAT FAILED: In May of 2020, I purchased a Towed Battery Charger Plus from RVIbrake.com; https://rvibrake.com/products/towed-battery-charger-plus?msclkid=8c6b9f0613801d9a3d3fffed4b442411&utm_source=bing&utm_medium=cpc&utm_campaign=**LP%20Branded&utm_term=rvi%20towed%20battery%20charger&utm_content=RVi%20-%20Towed%20Battery%20Charger The reasoning behind this purchase was to keep the battery of my 2019 Honda Fit (manual Transmission) charged while being towed behind my 2017 Thor Gemini Class C RV. SAFETY ISSUE: Today while towing the Honda Fit behind our Thor Gemini on Interstate 84 in Pennsylvania, I smelled a strong order of burned plastic. When I pulled over to the nearest rest area to investigate, I noticed the smell was emanating from the hood of my Honda Fit. I have pictures that show what I found when I opened the hood (Towed battery charger unit melted). Sadly, the fuse that is on this this device did not blow. Even worse, is my Honda Fit is now dead. I have no power to the car at all. The ignition, lights, horn, door alarms no longer work. If I hadn’t pulled over when I did, I fear that the Towed Battery Charger Plus would have set my Honda Fit and Thor RV on fire. Sent email to dealer/manufacture; RVIBrake. Also called their phone number and left a message. At this time dealer has not responded. Part is available for inspection. Part has not yet been inspected by manufacturer, police or insurance company. There was no warning lamp, message or other symptom of the problem. Problem was only noticed because I smelled burning plastic and stopped vehicle to investigate.
Corrective Action:
WHAT FAILED: In May of 2020, I purchased a Towed Battery Charger Plus from RVIbrake.com; https://rvibrake.com/products/towed-battery-charger-plus?msclkid=8c6b9f0613801d9a3d3fffed4b442411&utm_source=bing&utm_medium=cpc&utm_campaign=**LP%20Branded&utm_term=rvi%20towed%20battery%20charger&utm_content=RVi%20-%20Towed%20Battery%20Charger The reasoning behind this purchase was to keep the battery of my 2019 Honda Fit (manual Transmission) charged while being towed behind my 2017 Thor Gemini Class C RV. SAFETY ISSUE: Today while towing the Honda Fit behind our Thor Gemini on Interstate 84 in Pennsylvania, I smelled a strong order of burned plastic. When I pulled over to the nearest rest area to investigate, I noticed the smell was emanating from the hood of my Honda Fit. I have pictures that show what I found when I opened the hood (Towed battery charger unit melted). Sadly, the fuse that is on this this device did not blow. Even worse, is my Honda Fit is now dead. I have no power to the car at all. The ignition, lights, horn, door alarms no longer work. If I hadn’t pulled over when I did, I fear that the Towed Battery Charger Plus would have set my Honda Fit and Thor RV on fire. Sent email to dealer/manufacture; RVIBrake. Also called their phone number and left a message. At this time dealer has not responded. Part is available for inspection. Part has not yet been inspected by manufacturer, police or insurance company. There was no warning lamp, message or other symptom of the problem. Problem was only noticed because I smelled burning plastic and stopped vehicle to investigate.
Additional Notes:
WHAT FAILED: In May of 2020, I purchased a Towed Battery Charger Plus from RVIbrake.com; https://rvibrake.com/products/towed-battery-charger-plus?msclkid=8c6b9f0613801d9a3d3fffed4b442411&utm_source=bing&utm_medium=cpc&utm_campaign=**LP%20Branded&utm_term=rvi%20towed%20battery%20charger&utm_content=RVi%20-%20Towed%20Battery%20Charger The reasoning behind this purchase was to keep the battery of my 2019 Honda Fit (manual Transmission) charged while being towed behind my 2017 Thor Gemini Class C RV. SAFETY ISSUE: Today while towing the Honda Fit behind our Thor Gemini on Interstate 84 in Pennsylvania, I smelled a strong order of burned plastic. When I pulled over to the nearest rest area to investigate, I noticed the smell was emanating from the hood of my Honda Fit. I have pictures that show what I found when I opened the hood (Towed battery charger unit melted). Sadly, the fuse that is on this this device did not blow. Even worse, is my Honda Fit is now dead. I have no power to the car at all. The ignition, lights, horn, door alarms no longer work. If I hadn’t pulled over when I did, I fear that the Towed Battery Charger Plus would have set my Honda Fit and Thor RV on fire. Sent email to dealer/manufacture; RVIBrake. Also called their phone number and left a message. At this time dealer has not responded. Part is available for inspection. Part has not yet been inspected by manufacturer, police or insurance company. There was no warning lamp, message or other symptom of the problem. Problem was only noticed because I smelled burning plastic and stopped vehicle to investigate.
Mfg Campaign: 11424301
Recall Date: Jul 11, 2021
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was sent a letter with respect to the recall of certain Honda vehicles and mine was included. I called Galpin Honda in Mission Hills to make an appointment which was scheduled for June 15 (tomorrow) at 2:30 and it was cancelled two days after I made the appointment because I was told the part had not come in. I received a text message AND an email today confirming my appointment and I emailed Galpin back to advise them the appointment had been canceled. I am still waiting for a second letter that Galpin told me I would be receiving and to advise me when the part would arrive so I can take my car in for the repair.
Corrective Action:
I was sent a letter with respect to the recall of certain Honda vehicles and mine was included. I called Galpin Honda in Mission Hills to make an appointment which was scheduled for June 15 (tomorrow) at 2:30 and it was cancelled two days after I made the appointment because I was told the part had not come in. I received a text message AND an email today confirming my appointment and I emailed Galpin back to advise them the appointment had been canceled. I am still waiting for a second letter that Galpin told me I would be receiving and to advise me when the part would arrive so I can take my car in for the repair.
Additional Notes:
I was sent a letter with respect to the recall of certain Honda vehicles and mine was included. I called Galpin Honda in Mission Hills to make an appointment which was scheduled for June 15 (tomorrow) at 2:30 and it was cancelled two days after I made the appointment because I was told the part had not come in. I received a text message AND an email today confirming my appointment and I emailed Galpin back to advise them the appointment had been canceled. I am still waiting for a second letter that Galpin told me I would be receiving and to advise me when the part would arrive so I can take my car in for the repair.
Mfg Campaign: 11420942
Recall Date: Jun 14, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
LCD gauge cluster including odometer, fuel level, and hazard warnings will go haywire displaying strange characters. The lcd display then flashes on and off and goes out completely displaying no vehicle information.
Corrective Action:
LCD gauge cluster including odometer, fuel level, and hazard warnings will go haywire displaying strange characters. The lcd display then flashes on and off and goes out completely displaying no vehicle information.
Additional Notes:
LCD gauge cluster including odometer, fuel level, and hazard warnings will go haywire displaying strange characters. The lcd display then flashes on and off and goes out completely displaying no vehicle information.
Mfg Campaign: 11418650
Recall Date: May 26, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On May 22, 2021 I received a letter from Honda to advise me of a recall regarding my 2019 Honda Fit's fuel pump. I am leasing said automobile which lease expires in October, 2022. I tried making an appointment for June 15, 2021 at 2:30PM to have the fuel pump repaired only to receive a voicemail about an hour later from someone at Galpin Honda in Mission Hills (where I am leasing my car from) who said something to the effect that Honda was unable to repair my car because they don't have the parts to replace the fuel pump. I was told I would be receiving a second letter (I was not told when nor what the second letter would consist of).
Corrective Action:
On May 22, 2021 I received a letter from Honda to advise me of a recall regarding my 2019 Honda Fit's fuel pump. I am leasing said automobile which lease expires in October, 2022. I tried making an appointment for June 15, 2021 at 2:30PM to have the fuel pump repaired only to receive a voicemail about an hour later from someone at Galpin Honda in Mission Hills (where I am leasing my car from) who said something to the effect that Honda was unable to repair my car because they don't have the parts to replace the fuel pump. I was told I would be receiving a second letter (I was not told when nor what the second letter would consist of).
Additional Notes:
On May 22, 2021 I received a letter from Honda to advise me of a recall regarding my 2019 Honda Fit's fuel pump. I am leasing said automobile which lease expires in October, 2022. I tried making an appointment for June 15, 2021 at 2:30PM to have the fuel pump repaired only to receive a voicemail about an hour later from someone at Galpin Honda in Mission Hills (where I am leasing my car from) who said something to the effect that Honda was unable to repair my car because they don't have the parts to replace the fuel pump. I was told I would be receiving a second letter (I was not told when nor what the second letter would consist of).
Mfg Campaign: 11418187
Recall Date: May 22, 2021
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I TOOK CAR IN FOR SNOW TIRE CHANGE OVER AND THE TIRE SHOP SAID CAR NEED ALIGNMENT DONE, BECAUSE THE TIRE WEAR WAS CONSISTENT OUT ALIGNMENT, THE NEXT DAY I TOOK ALIGNMENT SHOP, AFTER THEY ALIGN THE CAR, THEY ASK ME IF THE CAR WAS EVER IN CRASH, WHICH I STATE NO BECAUSE IT WAS NOT. CAR NOT BUT IT OVERDUE ALIGNMENT BECAUSE HAD ABOUT 17,000 MILES ON IT, THE REAR AXLE WAS OUT ALIGNMENT AND THEY SAID CANNOT BE ALIGN. SO, I CALL HONDA OF AMERICA AND THEY HAD ME TAKE TO DEALER TO VERIFY, WHICH AFTER VERIFYING IN ALIGNMENT. I DROVE BACK THE TIRE SHOP THEY REAR MEASURE AGAIN AND THE REAR STILL OUT ALIGNMENT. HOWEVER, THE TOE ONE THE RIGHT REAR HAD CHANGE FROM 3 DAYS OF NORMAL FORM -0.02 DEGREES TO +0.09 DEGREE DIFFERENT OF .11 DEGREE AND LEFT REAR MOVE IN TOE ABOUT .04 DEGREE. THE TIRE REPAIR SHOP DID QUICK GOOGLE SEARCH SAY THESE CARS HAVE HABIT FLEX AND TWISTING THE REAR AXLE. I HAVE BOUGHT THE CAR NEW IN JULY 2020, ASK DEALERSHIP ABOUT THIS ISSUE AND WHAT BECAUSE THEY SAID IT FROM DRIVING IN CONNECTICUT AND NEW ENGLAND AKA POTHOLE AND BUMPS IN THE ROAD FROM NORMAL DRIVING. PLEASE NOTE THE DEALERSHIP USED ALIGNMENT MEASURE DEVICE YOU DRIVE THRU WHILE THE TIRE SHOP USED A LIFT AND MIRROR AND LASERS TO MEASURE. I BELIEVE INCREASE TIRE WEAR IN BACK WILL BE PROBLEM AND LOWER OVER THE CONTROLS OF THE VEHICLE AS WHEEL NOT TRACKING RIGHT DOWN THE ROAD. I BELIEVE THE REAR AXLE IN UNDERSIZE FOR THE CAR OR HAS FLAW IN THE METAL THAT USED THE BUILD THE CARS. I WOULD UP THE REPORT, BUT THEY CONTAIN VIN NUMBER.
Corrective Action:
I TOOK CAR IN FOR SNOW TIRE CHANGE OVER AND THE TIRE SHOP SAID CAR NEED ALIGNMENT DONE, BECAUSE THE TIRE WEAR WAS CONSISTENT OUT ALIGNMENT, THE NEXT DAY I TOOK ALIGNMENT SHOP, AFTER THEY ALIGN THE CAR, THEY ASK ME IF THE CAR WAS EVER IN CRASH, WHICH I STATE NO BECAUSE IT WAS NOT. CAR NOT BUT IT OVERDUE ALIGNMENT BECAUSE HAD ABOUT 17,000 MILES ON IT, THE REAR AXLE WAS OUT ALIGNMENT AND THEY SAID CANNOT BE ALIGN. SO, I CALL HONDA OF AMERICA AND THEY HAD ME TAKE TO DEALER TO VERIFY, WHICH AFTER VERIFYING IN ALIGNMENT. I DROVE BACK THE TIRE SHOP THEY REAR MEASURE AGAIN AND THE REAR STILL OUT ALIGNMENT. HOWEVER, THE TOE ONE THE RIGHT REAR HAD CHANGE FROM 3 DAYS OF NORMAL FORM -0.02 DEGREES TO +0.09 DEGREE DIFFERENT OF .11 DEGREE AND LEFT REAR MOVE IN TOE ABOUT .04 DEGREE. THE TIRE REPAIR SHOP DID QUICK GOOGLE SEARCH SAY THESE CARS HAVE HABIT FLEX AND TWISTING THE REAR AXLE. I HAVE BOUGHT THE CAR NEW IN JULY 2020, ASK DEALERSHIP ABOUT THIS ISSUE AND WHAT BECAUSE THEY SAID IT FROM DRIVING IN CONNECTICUT AND NEW ENGLAND AKA POTHOLE AND BUMPS IN THE ROAD FROM NORMAL DRIVING. PLEASE NOTE THE DEALERSHIP USED ALIGNMENT MEASURE DEVICE YOU DRIVE THRU WHILE THE TIRE SHOP USED A LIFT AND MIRROR AND LASERS TO MEASURE. I BELIEVE INCREASE TIRE WEAR IN BACK WILL BE PROBLEM AND LOWER OVER THE CONTROLS OF THE VEHICLE AS WHEEL NOT TRACKING RIGHT DOWN THE ROAD. I BELIEVE THE REAR AXLE IN UNDERSIZE FOR THE CAR OR HAS FLAW IN THE METAL THAT USED THE BUILD THE CARS. I WOULD UP THE REPORT, BUT THEY CONTAIN VIN NUMBER.
Additional Notes:
I TOOK CAR IN FOR SNOW TIRE CHANGE OVER AND THE TIRE SHOP SAID CAR NEED ALIGNMENT DONE, BECAUSE THE TIRE WEAR WAS CONSISTENT OUT ALIGNMENT, THE NEXT DAY I TOOK ALIGNMENT SHOP, AFTER THEY ALIGN THE CAR, THEY ASK ME IF THE CAR WAS EVER IN CRASH, WHICH I STATE NO BECAUSE IT WAS NOT. CAR NOT BUT IT OVERDUE ALIGNMENT BECAUSE HAD ABOUT 17,000 MILES ON IT, THE REAR AXLE WAS OUT ALIGNMENT AND THEY SAID CANNOT BE ALIGN. SO, I CALL HONDA OF AMERICA AND THEY HAD ME TAKE TO DEALER TO VERIFY, WHICH AFTER VERIFYING IN ALIGNMENT. I DROVE BACK THE TIRE SHOP THEY REAR MEASURE AGAIN AND THE REAR STILL OUT ALIGNMENT. HOWEVER, THE TOE ONE THE RIGHT REAR HAD CHANGE FROM 3 DAYS OF NORMAL FORM -0.02 DEGREES TO +0.09 DEGREE DIFFERENT OF .11 DEGREE AND LEFT REAR MOVE IN TOE ABOUT .04 DEGREE. THE TIRE REPAIR SHOP DID QUICK GOOGLE SEARCH SAY THESE CARS HAVE HABIT FLEX AND TWISTING THE REAR AXLE. I HAVE BOUGHT THE CAR NEW IN JULY 2020, ASK DEALERSHIP ABOUT THIS ISSUE AND WHAT BECAUSE THEY SAID IT FROM DRIVING IN CONNECTICUT AND NEW ENGLAND AKA POTHOLE AND BUMPS IN THE ROAD FROM NORMAL DRIVING. PLEASE NOTE THE DEALERSHIP USED ALIGNMENT MEASURE DEVICE YOU DRIVE THRU WHILE THE TIRE SHOP USED A LIFT AND MIRROR AND LASERS TO MEASURE. I BELIEVE INCREASE TIRE WEAR IN BACK WILL BE PROBLEM AND LOWER OVER THE CONTROLS OF THE VEHICLE AS WHEEL NOT TRACKING RIGHT DOWN THE ROAD. I BELIEVE THE REAR AXLE IN UNDERSIZE FOR THE CAR OR HAS FLAW IN THE METAL THAT USED THE BUILD THE CARS. I WOULD UP THE REPORT, BUT THEY CONTAIN VIN NUMBER.
Mfg Campaign: 11406021
Recall Date: Apr 1, 2021
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
I TOOK CAR IN FOR SNOW TIRE CHANGE OVER AND THE TIRE SHOP SAID CAR NEED ALIGNMENT DONE, BECAUSE THE TIRE WEAR WAS CONSISTENT OUT ALIGNMENT, THE NEXT DAY I TOOK ALIGNMENT SHOP, AFTER THEY ALIGN THE CAR, THEY ASK ME IF THE CAR WAS EVER IN CRASH, WHICH I STATE NO BECAUSE IT WAS NOT. CAR NOT BUT IT OVERDUE ALIGNMENT BECAUSE HAD ABOUT 17,000 MILES ON IT, THE REAR AXLE WAS OUT ALIGNMENT AND THEY SAID CANNOT BE ALIGN. SO, I CALL HONDA OF AMERICA AND THEY HAD ME TAKE TO DEALER TO VERIFY, WHICH AFTER VERIFYING IN ALIGNMENT. I DROVE BACK THE TIRE SHOP THEY REAR MEASURE AGAIN AND THE REAR STILL OUT ALIGNMENT. HOWEVER, THE TOE ONE THE RIGHT REAR HAD CHANGE FROM 3 DAYS OF NORMAL FORM -0.02 DEGREES TO +0.09 DEGREE DIFFERENT OF .11 DEGREE AND LEFT REAR MOVE IN TOE ABOUT .04 DEGREE. THE TIRE REPAIR SHOP DID QUICK GOOGLE SEARCH SAY THESE CARS HAVE HABIT FLEX AND TWISTING THE REAR AXLE. I HAVE BOUGHT THE CAR NEW IN JULY 2020, ASK DEALERSHIP ABOUT THIS ISSUE AND WHAT BECAUSE THEY SAID IT FROM DRIVING IN CONNECTICUT AND NEW ENGLAND AKA POTHOLE AND BUMPS IN THE ROAD FROM NORMAL DRIVING. PLEASE NOTE THE DEALERSHIP USED ALIGNMENT MEASURE DEVICE YOU DRIVE THRU WHILE THE TIRE SHOP USED A LIFT AND MIRROR AND LASERS TO MEASURE. I BELIEVE INCREASE TIRE WEAR IN BACK WILL BE PROBLEM AND LOWER OVER THE CONTROLS OF THE VEHICLE AS WHEEL NOT TRACKING RIGHT DOWN THE ROAD. I BELIEVE THE REAR AXLE IN UNDERSIZE FOR THE CAR OR HAS FLAW IN THE METAL THAT USED THE BUILD THE CARS. I WOULD UP THE REPORT, BUT THEY CONTAIN VIN NUMBER.
Corrective Action:
I TOOK CAR IN FOR SNOW TIRE CHANGE OVER AND THE TIRE SHOP SAID CAR NEED ALIGNMENT DONE, BECAUSE THE TIRE WEAR WAS CONSISTENT OUT ALIGNMENT, THE NEXT DAY I TOOK ALIGNMENT SHOP, AFTER THEY ALIGN THE CAR, THEY ASK ME IF THE CAR WAS EVER IN CRASH, WHICH I STATE NO BECAUSE IT WAS NOT. CAR NOT BUT IT OVERDUE ALIGNMENT BECAUSE HAD ABOUT 17,000 MILES ON IT, THE REAR AXLE WAS OUT ALIGNMENT AND THEY SAID CANNOT BE ALIGN. SO, I CALL HONDA OF AMERICA AND THEY HAD ME TAKE TO DEALER TO VERIFY, WHICH AFTER VERIFYING IN ALIGNMENT. I DROVE BACK THE TIRE SHOP THEY REAR MEASURE AGAIN AND THE REAR STILL OUT ALIGNMENT. HOWEVER, THE TOE ONE THE RIGHT REAR HAD CHANGE FROM 3 DAYS OF NORMAL FORM -0.02 DEGREES TO +0.09 DEGREE DIFFERENT OF .11 DEGREE AND LEFT REAR MOVE IN TOE ABOUT .04 DEGREE. THE TIRE REPAIR SHOP DID QUICK GOOGLE SEARCH SAY THESE CARS HAVE HABIT FLEX AND TWISTING THE REAR AXLE. I HAVE BOUGHT THE CAR NEW IN JULY 2020, ASK DEALERSHIP ABOUT THIS ISSUE AND WHAT BECAUSE THEY SAID IT FROM DRIVING IN CONNECTICUT AND NEW ENGLAND AKA POTHOLE AND BUMPS IN THE ROAD FROM NORMAL DRIVING. PLEASE NOTE THE DEALERSHIP USED ALIGNMENT MEASURE DEVICE YOU DRIVE THRU WHILE THE TIRE SHOP USED A LIFT AND MIRROR AND LASERS TO MEASURE. I BELIEVE INCREASE TIRE WEAR IN BACK WILL BE PROBLEM AND LOWER OVER THE CONTROLS OF THE VEHICLE AS WHEEL NOT TRACKING RIGHT DOWN THE ROAD. I BELIEVE THE REAR AXLE IN UNDERSIZE FOR THE CAR OR HAS FLAW IN THE METAL THAT USED THE BUILD THE CARS. I WOULD UP THE REPORT, BUT THEY CONTAIN VIN NUMBER.
Additional Notes:
I TOOK CAR IN FOR SNOW TIRE CHANGE OVER AND THE TIRE SHOP SAID CAR NEED ALIGNMENT DONE, BECAUSE THE TIRE WEAR WAS CONSISTENT OUT ALIGNMENT, THE NEXT DAY I TOOK ALIGNMENT SHOP, AFTER THEY ALIGN THE CAR, THEY ASK ME IF THE CAR WAS EVER IN CRASH, WHICH I STATE NO BECAUSE IT WAS NOT. CAR NOT BUT IT OVERDUE ALIGNMENT BECAUSE HAD ABOUT 17,000 MILES ON IT, THE REAR AXLE WAS OUT ALIGNMENT AND THEY SAID CANNOT BE ALIGN. SO, I CALL HONDA OF AMERICA AND THEY HAD ME TAKE TO DEALER TO VERIFY, WHICH AFTER VERIFYING IN ALIGNMENT. I DROVE BACK THE TIRE SHOP THEY REAR MEASURE AGAIN AND THE REAR STILL OUT ALIGNMENT. HOWEVER, THE TOE ONE THE RIGHT REAR HAD CHANGE FROM 3 DAYS OF NORMAL FORM -0.02 DEGREES TO +0.09 DEGREE DIFFERENT OF .11 DEGREE AND LEFT REAR MOVE IN TOE ABOUT .04 DEGREE. THE TIRE REPAIR SHOP DID QUICK GOOGLE SEARCH SAY THESE CARS HAVE HABIT FLEX AND TWISTING THE REAR AXLE. I HAVE BOUGHT THE CAR NEW IN JULY 2020, ASK DEALERSHIP ABOUT THIS ISSUE AND WHAT BECAUSE THEY SAID IT FROM DRIVING IN CONNECTICUT AND NEW ENGLAND AKA POTHOLE AND BUMPS IN THE ROAD FROM NORMAL DRIVING. PLEASE NOTE THE DEALERSHIP USED ALIGNMENT MEASURE DEVICE YOU DRIVE THRU WHILE THE TIRE SHOP USED A LIFT AND MIRROR AND LASERS TO MEASURE. I BELIEVE INCREASE TIRE WEAR IN BACK WILL BE PROBLEM AND LOWER OVER THE CONTROLS OF THE VEHICLE AS WHEEL NOT TRACKING RIGHT DOWN THE ROAD. I BELIEVE THE REAR AXLE IN UNDERSIZE FOR THE CAR OR HAS FLAW IN THE METAL THAT USED THE BUILD THE CARS. I WOULD UP THE REPORT, BUT THEY CONTAIN VIN NUMBER.
Mfg Campaign: 11406021
Recall Date: Apr 1, 2021
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHEN STARTING VEHICLE THE VEHICLE WILL MISS FIRE CAUSING ALL WARNING LIGHTS TO COME ON THE DASH BOARD. THE FIRST FIX INCLUDED NEW FUEL INJECTORS. IT THEN HAPPENED AGAIN A FEW MONTHS LATER, THIS TIME A DIFFERENT ONE MISFIRED. NO LONG TERM SOLUTION FOUND AT THIS POINT TO THE PROBLEM.
Corrective Action:
WHEN STARTING VEHICLE THE VEHICLE WILL MISS FIRE CAUSING ALL WARNING LIGHTS TO COME ON THE DASH BOARD. THE FIRST FIX INCLUDED NEW FUEL INJECTORS. IT THEN HAPPENED AGAIN A FEW MONTHS LATER, THIS TIME A DIFFERENT ONE MISFIRED. NO LONG TERM SOLUTION FOUND AT THIS POINT TO THE PROBLEM.
Additional Notes:
WHEN STARTING VEHICLE THE VEHICLE WILL MISS FIRE CAUSING ALL WARNING LIGHTS TO COME ON THE DASH BOARD. THE FIRST FIX INCLUDED NEW FUEL INJECTORS. IT THEN HAPPENED AGAIN A FEW MONTHS LATER, THIS TIME A DIFFERENT ONE MISFIRED. NO LONG TERM SOLUTION FOUND AT THIS POINT TO THE PROBLEM.
Mfg Campaign: 11394347
Recall Date: Feb 2, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ALL OF A SUDDEN ALL MY DASHBOARD LIGHT COMES ON 1.POWER STEERING SYSTEM PROBLEM (EPS) 2.HILL START ASSIST PROBLEM 3.ROAD DEPARTURE MITIGATION SYSTEM PROBLEM 4.VEHICLE STABILITY ASSIST PROBLEM (VSA) 5.POWER STEERING ASSIST PROBLEM (EPS) 6.EMISSION SYSTEM PROBLEM 7.TYRE PRESSURE MONITOR PROBLEM
Corrective Action:
ALL OF A SUDDEN ALL MY DASHBOARD LIGHT COMES ON 1.POWER STEERING SYSTEM PROBLEM (EPS) 2.HILL START ASSIST PROBLEM 3.ROAD DEPARTURE MITIGATION SYSTEM PROBLEM 4.VEHICLE STABILITY ASSIST PROBLEM (VSA) 5.POWER STEERING ASSIST PROBLEM (EPS) 6.EMISSION SYSTEM PROBLEM 7.TYRE PRESSURE MONITOR PROBLEM
Additional Notes:
ALL OF A SUDDEN ALL MY DASHBOARD LIGHT COMES ON 1.POWER STEERING SYSTEM PROBLEM (EPS) 2.HILL START ASSIST PROBLEM 3.ROAD DEPARTURE MITIGATION SYSTEM PROBLEM 4.VEHICLE STABILITY ASSIST PROBLEM (VSA) 5.POWER STEERING ASSIST PROBLEM (EPS) 6.EMISSION SYSTEM PROBLEM 7.TYRE PRESSURE MONITOR PROBLEM
Mfg Campaign: 11387273
Recall Date: Jan 9, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
ALL OF A SUDDEN ALL MY DASHBOARD LIGHT COMES ON 1.POWER STEERING SYSTEM PROBLEM (EPS) 2.HILL START ASSIST PROBLEM 3.ROAD DEPARTURE MITIGATION SYSTEM PROBLEM 4.VEHICLE STABILITY ASSIST PROBLEM (VSA) 5.POWER STEERING ASSIST PROBLEM (EPS) 6.EMISSION SYSTEM PROBLEM 7.TYRE PRESSURE MONITOR PROBLEM
Corrective Action:
ALL OF A SUDDEN ALL MY DASHBOARD LIGHT COMES ON 1.POWER STEERING SYSTEM PROBLEM (EPS) 2.HILL START ASSIST PROBLEM 3.ROAD DEPARTURE MITIGATION SYSTEM PROBLEM 4.VEHICLE STABILITY ASSIST PROBLEM (VSA) 5.POWER STEERING ASSIST PROBLEM (EPS) 6.EMISSION SYSTEM PROBLEM 7.TYRE PRESSURE MONITOR PROBLEM
Additional Notes:
ALL OF A SUDDEN ALL MY DASHBOARD LIGHT COMES ON 1.POWER STEERING SYSTEM PROBLEM (EPS) 2.HILL START ASSIST PROBLEM 3.ROAD DEPARTURE MITIGATION SYSTEM PROBLEM 4.VEHICLE STABILITY ASSIST PROBLEM (VSA) 5.POWER STEERING ASSIST PROBLEM (EPS) 6.EMISSION SYSTEM PROBLEM 7.TYRE PRESSURE MONITOR PROBLEM
Mfg Campaign: 11387273
Recall Date: Jan 9, 2021
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ALL OF A SUDDEN ALL MY DASHBOARD LIGHT COMES ON 1.POWER STEERING SYSTEM PROBLEM (EPS) 2.HILL START ASSIST PROBLEM 3.ROAD DEPARTURE MITIGATION SYSTEM PROBLEM 4.VEHICLE STABILITY ASSIST PROBLEM (VSA) 5.POWER STEERING ASSIST PROBLEM (EPS) 6.EMISSION SYSTEM PROBLEM 7.TYRE PRESSURE MONITOR PROBLEM
Corrective Action:
ALL OF A SUDDEN ALL MY DASHBOARD LIGHT COMES ON 1.POWER STEERING SYSTEM PROBLEM (EPS) 2.HILL START ASSIST PROBLEM 3.ROAD DEPARTURE MITIGATION SYSTEM PROBLEM 4.VEHICLE STABILITY ASSIST PROBLEM (VSA) 5.POWER STEERING ASSIST PROBLEM (EPS) 6.EMISSION SYSTEM PROBLEM 7.TYRE PRESSURE MONITOR PROBLEM
Additional Notes:
ALL OF A SUDDEN ALL MY DASHBOARD LIGHT COMES ON 1.POWER STEERING SYSTEM PROBLEM (EPS) 2.HILL START ASSIST PROBLEM 3.ROAD DEPARTURE MITIGATION SYSTEM PROBLEM 4.VEHICLE STABILITY ASSIST PROBLEM (VSA) 5.POWER STEERING ASSIST PROBLEM (EPS) 6.EMISSION SYSTEM PROBLEM 7.TYRE PRESSURE MONITOR PROBLEM
Mfg Campaign: 11387273
Recall Date: Jan 9, 2021
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR IS UNDER RECALL TO REPLACE FUEL PUMP ASSEMBLY. THE SERVICE DEPARTMENT OF THE FIRST DEALERSHIP I CALLED, CASTLE HONDA IN MORTON GROVE, IL, TOLD ME THEY WOULD NEED TO INSPECT THE CAR FIRST BEFORE ORDERING THE PART AND WOULD ONLY REPLACE IT IF IT WAS DAMAGED. I ARGUED THAT THAT WAS NOT WHAT THE RECALL NOTICE SAID THEY WOULD DO, BUT THE REP INSISTED THEY WOULD NEED TO INSPECT THE CAR AND IT MIGHT NOT NEED REPAIR. I CALLED A SECOND DEALERSHIP AND THEY IMMEDIATELY SCHEDULED AN APPOINTMENT FOR THE REPAIR. (MY COMPLAINT IS WITH THE CASTLE HONDA DEALERSHIP, NOT WITH AMERICAN HONDA).
Corrective Action:
CAR IS UNDER RECALL TO REPLACE FUEL PUMP ASSEMBLY. THE SERVICE DEPARTMENT OF THE FIRST DEALERSHIP I CALLED, CASTLE HONDA IN MORTON GROVE, IL, TOLD ME THEY WOULD NEED TO INSPECT THE CAR FIRST BEFORE ORDERING THE PART AND WOULD ONLY REPLACE IT IF IT WAS DAMAGED. I ARGUED THAT THAT WAS NOT WHAT THE RECALL NOTICE SAID THEY WOULD DO, BUT THE REP INSISTED THEY WOULD NEED TO INSPECT THE CAR AND IT MIGHT NOT NEED REPAIR. I CALLED A SECOND DEALERSHIP AND THEY IMMEDIATELY SCHEDULED AN APPOINTMENT FOR THE REPAIR. (MY COMPLAINT IS WITH THE CASTLE HONDA DEALERSHIP, NOT WITH AMERICAN HONDA).
Additional Notes:
CAR IS UNDER RECALL TO REPLACE FUEL PUMP ASSEMBLY. THE SERVICE DEPARTMENT OF THE FIRST DEALERSHIP I CALLED, CASTLE HONDA IN MORTON GROVE, IL, TOLD ME THEY WOULD NEED TO INSPECT THE CAR FIRST BEFORE ORDERING THE PART AND WOULD ONLY REPLACE IT IF IT WAS DAMAGED. I ARGUED THAT THAT WAS NOT WHAT THE RECALL NOTICE SAID THEY WOULD DO, BUT THE REP INSISTED THEY WOULD NEED TO INSPECT THE CAR AND IT MIGHT NOT NEED REPAIR. I CALLED A SECOND DEALERSHIP AND THEY IMMEDIATELY SCHEDULED AN APPOINTMENT FOR THE REPAIR. (MY COMPLAINT IS WITH THE CASTLE HONDA DEALERSHIP, NOT WITH AMERICAN HONDA).
Mfg Campaign: 11374527
Recall Date: Nov 13, 2020
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I PURCHASED MY NEW VEHICLE FEBRUARY 2020. THESE ARE MY ELECTRONIC VEHICLE ISSUES: 1) MY BATTERY DIES WHEN LEFT FOR SEVERAL HOURS WITH NO ELECTRONICS LEFT ON AND NO AFTER MARKET ADD ON EQUIPMENT. 2) ELECTRONIC DISPLAY LOOSES TOUCH FUNCTIONALITY. BATTERY DISCONNECT RESTORES. 3) RADIO PRESETS CHANGE TO CHANNELS I WOULD NOT SELECT. I THINK A HACKER HAS COMPROMISED THE GPS OR CELLULAR PHONE FACTORY POWER/CONNECT ATTACHMENT. THESE ISSUE STOP WHEN THE VEHICLE LOOSES VIEW OF THE SKY. IE., METAL ROOF GARAGE. ATTACHED VOLT METER AND VEHICLE HAS SEVERE ELECTRICAL DRAIN FOR NORMAL 14.4 TO 12.2 VOLTS. THIS IS VARIABLE AND UNRELATED TO HEAVY POWER DRAINING EQUIPMENT LIKE "REAR WINDOW DEFROSTER." ELECTRICAL SYSTEM NORMALLY DROPS MOMENTARILY DURING FACTORY EQUIPMENT INITIAL TURN ON BUT QUICKLY RETURNS TO 14.4 VOLTS.AT VARIOUS TIMES WHILE DRIVING, SYSTEM VOLTAGE WILL REMAIN AT 12.2 VOLTS WITH NO USER ELECTRICAL EQUIPMENT CHANGE. POSSIBLE SUSPECT WITHIN LAW ENFORCEMENT REPORTS. LAW ENFORCEMENT REPORTS: RUSSELL CTY AL 19SL06902, 18SL12031, 19SL06910 LEE CTY AL 1906-2823, 1810-2196
Corrective Action:
I PURCHASED MY NEW VEHICLE FEBRUARY 2020. THESE ARE MY ELECTRONIC VEHICLE ISSUES: 1) MY BATTERY DIES WHEN LEFT FOR SEVERAL HOURS WITH NO ELECTRONICS LEFT ON AND NO AFTER MARKET ADD ON EQUIPMENT. 2) ELECTRONIC DISPLAY LOOSES TOUCH FUNCTIONALITY. BATTERY DISCONNECT RESTORES. 3) RADIO PRESETS CHANGE TO CHANNELS I WOULD NOT SELECT. I THINK A HACKER HAS COMPROMISED THE GPS OR CELLULAR PHONE FACTORY POWER/CONNECT ATTACHMENT. THESE ISSUE STOP WHEN THE VEHICLE LOOSES VIEW OF THE SKY. IE., METAL ROOF GARAGE. ATTACHED VOLT METER AND VEHICLE HAS SEVERE ELECTRICAL DRAIN FOR NORMAL 14.4 TO 12.2 VOLTS. THIS IS VARIABLE AND UNRELATED TO HEAVY POWER DRAINING EQUIPMENT LIKE "REAR WINDOW DEFROSTER." ELECTRICAL SYSTEM NORMALLY DROPS MOMENTARILY DURING FACTORY EQUIPMENT INITIAL TURN ON BUT QUICKLY RETURNS TO 14.4 VOLTS.AT VARIOUS TIMES WHILE DRIVING, SYSTEM VOLTAGE WILL REMAIN AT 12.2 VOLTS WITH NO USER ELECTRICAL EQUIPMENT CHANGE. POSSIBLE SUSPECT WITHIN LAW ENFORCEMENT REPORTS. LAW ENFORCEMENT REPORTS: RUSSELL CTY AL 19SL06902, 18SL12031, 19SL06910 LEE CTY AL 1906-2823, 1810-2196
Additional Notes:
I PURCHASED MY NEW VEHICLE FEBRUARY 2020. THESE ARE MY ELECTRONIC VEHICLE ISSUES: 1) MY BATTERY DIES WHEN LEFT FOR SEVERAL HOURS WITH NO ELECTRONICS LEFT ON AND NO AFTER MARKET ADD ON EQUIPMENT. 2) ELECTRONIC DISPLAY LOOSES TOUCH FUNCTIONALITY. BATTERY DISCONNECT RESTORES. 3) RADIO PRESETS CHANGE TO CHANNELS I WOULD NOT SELECT. I THINK A HACKER HAS COMPROMISED THE GPS OR CELLULAR PHONE FACTORY POWER/CONNECT ATTACHMENT. THESE ISSUE STOP WHEN THE VEHICLE LOOSES VIEW OF THE SKY. IE., METAL ROOF GARAGE. ATTACHED VOLT METER AND VEHICLE HAS SEVERE ELECTRICAL DRAIN FOR NORMAL 14.4 TO 12.2 VOLTS. THIS IS VARIABLE AND UNRELATED TO HEAVY POWER DRAINING EQUIPMENT LIKE "REAR WINDOW DEFROSTER." ELECTRICAL SYSTEM NORMALLY DROPS MOMENTARILY DURING FACTORY EQUIPMENT INITIAL TURN ON BUT QUICKLY RETURNS TO 14.4 VOLTS.AT VARIOUS TIMES WHILE DRIVING, SYSTEM VOLTAGE WILL REMAIN AT 12.2 VOLTS WITH NO USER ELECTRICAL EQUIPMENT CHANGE. POSSIBLE SUSPECT WITHIN LAW ENFORCEMENT REPORTS. LAW ENFORCEMENT REPORTS: RUSSELL CTY AL 19SL06902, 18SL12031, 19SL06910 LEE CTY AL 1906-2823, 1810-2196
Mfg Campaign: 11349142
Recall Date: Aug 13, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I PURCHASED MY NEW VEHICLE FEBRUARY 2020. THESE ARE MY ELECTRONIC VEHICLE ISSUES: 1) MY BATTERY DIES WHEN LEFT FOR SEVERAL HOURS WITH NO ELECTRONICS LEFT ON AND NO AFTER MARKET ADD ON EQUIPMENT. 2) ELECTRONIC DISPLAY LOOSES TOUCH FUNCTIONALITY. BATTERY DISCONNECT RESTORES. 3) RADIO PRESETS CHANGE TO CHANNELS I WOULD NOT SELECT. I THINK A HACKER HAS COMPROMISED THE GPS OR CELLULAR PHONE FACTORY POWER/CONNECT ATTACHMENT. THESE ISSUE STOP WHEN THE VEHICLE LOOSES VIEW OF THE SKY. IE., METAL ROOF GARAGE. ATTACHED VOLT METER AND VEHICLE HAS SEVERE ELECTRICAL DRAIN FOR NORMAL 14.4 TO 12.2 VOLTS. THIS IS VARIABLE AND UNRELATED TO HEAVY POWER DRAINING EQUIPMENT LIKE "REAR WINDOW DEFROSTER." ELECTRICAL SYSTEM NORMALLY DROPS MOMENTARILY DURING FACTORY EQUIPMENT INITIAL TURN ON BUT QUICKLY RETURNS TO 14.4 VOLTS.AT VARIOUS TIMES WHILE DRIVING, SYSTEM VOLTAGE WILL REMAIN AT 12.2 VOLTS WITH NO USER ELECTRICAL EQUIPMENT CHANGE. POSSIBLE SUSPECT WITHIN LAW ENFORCEMENT REPORTS. LAW ENFORCEMENT REPORTS: RUSSELL CTY AL 19SL06902, 18SL12031, 19SL06910 LEE CTY AL 1906-2823, 1810-2196
Corrective Action:
I PURCHASED MY NEW VEHICLE FEBRUARY 2020. THESE ARE MY ELECTRONIC VEHICLE ISSUES: 1) MY BATTERY DIES WHEN LEFT FOR SEVERAL HOURS WITH NO ELECTRONICS LEFT ON AND NO AFTER MARKET ADD ON EQUIPMENT. 2) ELECTRONIC DISPLAY LOOSES TOUCH FUNCTIONALITY. BATTERY DISCONNECT RESTORES. 3) RADIO PRESETS CHANGE TO CHANNELS I WOULD NOT SELECT. I THINK A HACKER HAS COMPROMISED THE GPS OR CELLULAR PHONE FACTORY POWER/CONNECT ATTACHMENT. THESE ISSUE STOP WHEN THE VEHICLE LOOSES VIEW OF THE SKY. IE., METAL ROOF GARAGE. ATTACHED VOLT METER AND VEHICLE HAS SEVERE ELECTRICAL DRAIN FOR NORMAL 14.4 TO 12.2 VOLTS. THIS IS VARIABLE AND UNRELATED TO HEAVY POWER DRAINING EQUIPMENT LIKE "REAR WINDOW DEFROSTER." ELECTRICAL SYSTEM NORMALLY DROPS MOMENTARILY DURING FACTORY EQUIPMENT INITIAL TURN ON BUT QUICKLY RETURNS TO 14.4 VOLTS.AT VARIOUS TIMES WHILE DRIVING, SYSTEM VOLTAGE WILL REMAIN AT 12.2 VOLTS WITH NO USER ELECTRICAL EQUIPMENT CHANGE. POSSIBLE SUSPECT WITHIN LAW ENFORCEMENT REPORTS. LAW ENFORCEMENT REPORTS: RUSSELL CTY AL 19SL06902, 18SL12031, 19SL06910 LEE CTY AL 1906-2823, 1810-2196
Additional Notes:
I PURCHASED MY NEW VEHICLE FEBRUARY 2020. THESE ARE MY ELECTRONIC VEHICLE ISSUES: 1) MY BATTERY DIES WHEN LEFT FOR SEVERAL HOURS WITH NO ELECTRONICS LEFT ON AND NO AFTER MARKET ADD ON EQUIPMENT. 2) ELECTRONIC DISPLAY LOOSES TOUCH FUNCTIONALITY. BATTERY DISCONNECT RESTORES. 3) RADIO PRESETS CHANGE TO CHANNELS I WOULD NOT SELECT. I THINK A HACKER HAS COMPROMISED THE GPS OR CELLULAR PHONE FACTORY POWER/CONNECT ATTACHMENT. THESE ISSUE STOP WHEN THE VEHICLE LOOSES VIEW OF THE SKY. IE., METAL ROOF GARAGE. ATTACHED VOLT METER AND VEHICLE HAS SEVERE ELECTRICAL DRAIN FOR NORMAL 14.4 TO 12.2 VOLTS. THIS IS VARIABLE AND UNRELATED TO HEAVY POWER DRAINING EQUIPMENT LIKE "REAR WINDOW DEFROSTER." ELECTRICAL SYSTEM NORMALLY DROPS MOMENTARILY DURING FACTORY EQUIPMENT INITIAL TURN ON BUT QUICKLY RETURNS TO 14.4 VOLTS.AT VARIOUS TIMES WHILE DRIVING, SYSTEM VOLTAGE WILL REMAIN AT 12.2 VOLTS WITH NO USER ELECTRICAL EQUIPMENT CHANGE. POSSIBLE SUSPECT WITHIN LAW ENFORCEMENT REPORTS. LAW ENFORCEMENT REPORTS: RUSSELL CTY AL 19SL06902, 18SL12031, 19SL06910 LEE CTY AL 1906-2823, 1810-2196
Mfg Campaign: 11349142
Recall Date: Aug 13, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED MY NEW VEHICLE FEBRUARY 2020. THESE ARE MY ELECTRONIC VEHICLE ISSUES: 1) MY BATTERY DIES WHEN LEFT FOR SEVERAL HOURS WITH NO ELECTRONICS LEFT ON AND NO AFTER MARKET ADD ON EQUIPMENT. 2) ELECTRONIC DISPLAY LOOSES TOUCH FUNCTIONALITY. BATTERY DISCONNECT RESTORES. 3) RADIO PRESETS CHANGE TO CHANNELS I WOULD NOT SELECT. I THINK A HACKER HAS COMPROMISED THE GPS OR CELLULAR PHONE FACTORY POWER/CONNECT ATTACHMENT. THESE ISSUE STOP WHEN THE VEHICLE LOOSES VIEW OF THE SKY. IE., METAL ROOF GARAGE. ATTACHED VOLT METER AND VEHICLE HAS SEVERE ELECTRICAL DRAIN FOR NORMAL 14.4 TO 12.2 VOLTS. THIS IS VARIABLE AND UNRELATED TO HEAVY POWER DRAINING EQUIPMENT LIKE "REAR WINDOW DEFROSTER." ELECTRICAL SYSTEM NORMALLY DROPS MOMENTARILY DURING FACTORY EQUIPMENT INITIAL TURN ON BUT QUICKLY RETURNS TO 14.4 VOLTS.AT VARIOUS TIMES WHILE DRIVING, SYSTEM VOLTAGE WILL REMAIN AT 12.2 VOLTS WITH NO USER ELECTRICAL EQUIPMENT CHANGE. POSSIBLE SUSPECT WITHIN LAW ENFORCEMENT REPORTS. LAW ENFORCEMENT REPORTS: RUSSELL CTY AL 19SL06902, 18SL12031, 19SL06910 LEE CTY AL 1906-2823, 1810-2196
Corrective Action:
I PURCHASED MY NEW VEHICLE FEBRUARY 2020. THESE ARE MY ELECTRONIC VEHICLE ISSUES: 1) MY BATTERY DIES WHEN LEFT FOR SEVERAL HOURS WITH NO ELECTRONICS LEFT ON AND NO AFTER MARKET ADD ON EQUIPMENT. 2) ELECTRONIC DISPLAY LOOSES TOUCH FUNCTIONALITY. BATTERY DISCONNECT RESTORES. 3) RADIO PRESETS CHANGE TO CHANNELS I WOULD NOT SELECT. I THINK A HACKER HAS COMPROMISED THE GPS OR CELLULAR PHONE FACTORY POWER/CONNECT ATTACHMENT. THESE ISSUE STOP WHEN THE VEHICLE LOOSES VIEW OF THE SKY. IE., METAL ROOF GARAGE. ATTACHED VOLT METER AND VEHICLE HAS SEVERE ELECTRICAL DRAIN FOR NORMAL 14.4 TO 12.2 VOLTS. THIS IS VARIABLE AND UNRELATED TO HEAVY POWER DRAINING EQUIPMENT LIKE "REAR WINDOW DEFROSTER." ELECTRICAL SYSTEM NORMALLY DROPS MOMENTARILY DURING FACTORY EQUIPMENT INITIAL TURN ON BUT QUICKLY RETURNS TO 14.4 VOLTS.AT VARIOUS TIMES WHILE DRIVING, SYSTEM VOLTAGE WILL REMAIN AT 12.2 VOLTS WITH NO USER ELECTRICAL EQUIPMENT CHANGE. POSSIBLE SUSPECT WITHIN LAW ENFORCEMENT REPORTS. LAW ENFORCEMENT REPORTS: RUSSELL CTY AL 19SL06902, 18SL12031, 19SL06910 LEE CTY AL 1906-2823, 1810-2196
Additional Notes:
I PURCHASED MY NEW VEHICLE FEBRUARY 2020. THESE ARE MY ELECTRONIC VEHICLE ISSUES: 1) MY BATTERY DIES WHEN LEFT FOR SEVERAL HOURS WITH NO ELECTRONICS LEFT ON AND NO AFTER MARKET ADD ON EQUIPMENT. 2) ELECTRONIC DISPLAY LOOSES TOUCH FUNCTIONALITY. BATTERY DISCONNECT RESTORES. 3) RADIO PRESETS CHANGE TO CHANNELS I WOULD NOT SELECT. I THINK A HACKER HAS COMPROMISED THE GPS OR CELLULAR PHONE FACTORY POWER/CONNECT ATTACHMENT. THESE ISSUE STOP WHEN THE VEHICLE LOOSES VIEW OF THE SKY. IE., METAL ROOF GARAGE. ATTACHED VOLT METER AND VEHICLE HAS SEVERE ELECTRICAL DRAIN FOR NORMAL 14.4 TO 12.2 VOLTS. THIS IS VARIABLE AND UNRELATED TO HEAVY POWER DRAINING EQUIPMENT LIKE "REAR WINDOW DEFROSTER." ELECTRICAL SYSTEM NORMALLY DROPS MOMENTARILY DURING FACTORY EQUIPMENT INITIAL TURN ON BUT QUICKLY RETURNS TO 14.4 VOLTS.AT VARIOUS TIMES WHILE DRIVING, SYSTEM VOLTAGE WILL REMAIN AT 12.2 VOLTS WITH NO USER ELECTRICAL EQUIPMENT CHANGE. POSSIBLE SUSPECT WITHIN LAW ENFORCEMENT REPORTS. LAW ENFORCEMENT REPORTS: RUSSELL CTY AL 19SL06902, 18SL12031, 19SL06910 LEE CTY AL 1906-2823, 1810-2196
Mfg Campaign: 11349142
Recall Date: Aug 13, 2020
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Barry Edzant
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury