Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles that were previously recalled under NHTSA recall number 23V-046. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: TIQ, DIR
Recall Date: May 31, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 6DW
Recall Date: Feb 2, 2023
Consumer Complaints
42 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Vehicle had entire dash warning lights appear suddenly and had noticed a week prior a vibration/clicking when driving at higher speeds over 50mph. Took to dealer and was told vehicle has had misfires and fuel system was badly dirty and needed an immediate cleaning. Why are the 2020 Fit’s not included in the extended warrant on this as the 2018-2019’s are?
Corrective Action:
Vehicle had entire dash warning lights appear suddenly and had noticed a week prior a vibration/clicking when driving at higher speeds over 50mph. Took to dealer and was told vehicle has had misfires and fuel system was badly dirty and needed an immediate cleaning. Why are the 2020 Fit’s not included in the extended warrant on this as the 2018-2019’s are?
Additional Notes:
Vehicle had entire dash warning lights appear suddenly and had noticed a week prior a vibration/clicking when driving at higher speeds over 50mph. Took to dealer and was told vehicle has had misfires and fuel system was badly dirty and needed an immediate cleaning. Why are the 2020 Fit’s not included in the extended warrant on this as the 2018-2019’s are?
Mfg Campaign: 11590472
Recall Date: May 23, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle had entire dash warning lights appear suddenly and had noticed a week prior a vibration/clicking when driving at higher speeds over 50mph. Took to dealer and was told vehicle has had misfires and fuel system was badly dirty and needed an immediate cleaning. Why are the 2020 Fit’s not included in the extended warrant on this as the 2018-2019’s are?
Corrective Action:
Vehicle had entire dash warning lights appear suddenly and had noticed a week prior a vibration/clicking when driving at higher speeds over 50mph. Took to dealer and was told vehicle has had misfires and fuel system was badly dirty and needed an immediate cleaning. Why are the 2020 Fit’s not included in the extended warrant on this as the 2018-2019’s are?
Additional Notes:
Vehicle had entire dash warning lights appear suddenly and had noticed a week prior a vibration/clicking when driving at higher speeds over 50mph. Took to dealer and was told vehicle has had misfires and fuel system was badly dirty and needed an immediate cleaning. Why are the 2020 Fit’s not included in the extended warrant on this as the 2018-2019’s are?
Mfg Campaign: 11590472
Recall Date: May 23, 2024
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
Air bag warning light indicates malfunction
Corrective Action:
Air bag warning light indicates malfunction
Additional Notes:
Air bag warning light indicates malfunction
Mfg Campaign: 11570540
Recall Date: Feb 7, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The dealership changed the oil on my 2020 Honda Fit, and the Oil Life display was reset to 100%, on 1/8/24. Two days later the LCD panel, which shows the fuel gauge, odometer, remaining range, oil life, etc. began to intermittently go blank or become garbled and unreadable. This has continued to happen without warning. Especially with respect to the fuel gauge, I believe this is a safety issue, since my only indication of low fuel may occur only when (and if!) the low fuel warning goes on. I had scheduled an appointment to have the dealership look at the panel, but cancelled it when I learned that 1. this has apparently been a common problem in the Honda Fit since at least the 2015 models and 2. the dealership would charge me a $160 diagnostic fee. My car is six months out of warranty, but has only 7,230 miles on it. I no longer feel safe driving moderate to long distances, since the instrument panel is no longer reliable.
Corrective Action:
The dealership changed the oil on my 2020 Honda Fit, and the Oil Life display was reset to 100%, on 1/8/24. Two days later the LCD panel, which shows the fuel gauge, odometer, remaining range, oil life, etc. began to intermittently go blank or become garbled and unreadable. This has continued to happen without warning. Especially with respect to the fuel gauge, I believe this is a safety issue, since my only indication of low fuel may occur only when (and if!) the low fuel warning goes on. I had scheduled an appointment to have the dealership look at the panel, but cancelled it when I learned that 1. this has apparently been a common problem in the Honda Fit since at least the 2015 models and 2. the dealership would charge me a $160 diagnostic fee. My car is six months out of warranty, but has only 7,230 miles on it. I no longer feel safe driving moderate to long distances, since the instrument panel is no longer reliable.
Additional Notes:
The dealership changed the oil on my 2020 Honda Fit, and the Oil Life display was reset to 100%, on 1/8/24. Two days later the LCD panel, which shows the fuel gauge, odometer, remaining range, oil life, etc. began to intermittently go blank or become garbled and unreadable. This has continued to happen without warning. Especially with respect to the fuel gauge, I believe this is a safety issue, since my only indication of low fuel may occur only when (and if!) the low fuel warning goes on. I had scheduled an appointment to have the dealership look at the panel, but cancelled it when I learned that 1. this has apparently been a common problem in the Honda Fit since at least the 2015 models and 2. the dealership would charge me a $160 diagnostic fee. My car is six months out of warranty, but has only 7,230 miles on it. I no longer feel safe driving moderate to long distances, since the instrument panel is no longer reliable.
Mfg Campaign: 11568052
Recall Date: Jan 26, 2024
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
the rear window exploded spontaneously while parked on the side of a state highway overlooking the [XXX] - no rock or reason was noted for the window's explosion. Honda refused warranty coverage; we had to pay a 1k deductible to a body repair firm. this was a safety hazard at the least. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
the rear window exploded spontaneously while parked on the side of a state highway overlooking the [XXX] - no rock or reason was noted for the window's explosion. Honda refused warranty coverage; we had to pay a 1k deductible to a body repair firm. this was a safety hazard at the least. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
the rear window exploded spontaneously while parked on the side of a state highway overlooking the [XXX] - no rock or reason was noted for the window's explosion. Honda refused warranty coverage; we had to pay a 1k deductible to a body repair firm. this was a safety hazard at the least. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11565348
Recall Date: Jan 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2020 Honda Fit. The contact stated while driving at various speeds, the vehicle experienced severe front-end shaking and vibration. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the engine mount and transmission mount were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not yet contacted. The failure mileage was 65,000.
Corrective Action:
The contact owns a 2020 Honda Fit. The contact stated while driving at various speeds, the vehicle experienced severe front-end shaking and vibration. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the engine mount and transmission mount were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not yet contacted. The failure mileage was 65,000.
Additional Notes:
The contact owns a 2020 Honda Fit. The contact stated while driving at various speeds, the vehicle experienced severe front-end shaking and vibration. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the engine mount and transmission mount were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not yet contacted. The failure mileage was 65,000.
Mfg Campaign: 11555020
Recall Date: Nov 14, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Automatic emergency brake bleeps warning and brakes get locked while driving. This happens all the the without any objects nearby or vehicles close enough to initiate the emergency brake. Emergency brake engages and locks itself in normal driving conditions. This has happened multiple times, and put the driver in serious hazard in busy traffic.
Corrective Action:
Automatic emergency brake bleeps warning and brakes get locked while driving. This happens all the the without any objects nearby or vehicles close enough to initiate the emergency brake. Emergency brake engages and locks itself in normal driving conditions. This has happened multiple times, and put the driver in serious hazard in busy traffic.
Additional Notes:
Automatic emergency brake bleeps warning and brakes get locked while driving. This happens all the the without any objects nearby or vehicles close enough to initiate the emergency brake. Emergency brake engages and locks itself in normal driving conditions. This has happened multiple times, and put the driver in serious hazard in busy traffic.
Mfg Campaign: 11554935
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Automatic emergency brake bleeps warning and brakes get locked while driving. This happens all the the without any objects nearby or vehicles close enough to initiate the emergency brake. Emergency brake engages and locks itself in normal driving conditions. This has happened multiple times, and put the driver in serious hazard in busy traffic.
Corrective Action:
Automatic emergency brake bleeps warning and brakes get locked while driving. This happens all the the without any objects nearby or vehicles close enough to initiate the emergency brake. Emergency brake engages and locks itself in normal driving conditions. This has happened multiple times, and put the driver in serious hazard in busy traffic.
Additional Notes:
Automatic emergency brake bleeps warning and brakes get locked while driving. This happens all the the without any objects nearby or vehicles close enough to initiate the emergency brake. Emergency brake engages and locks itself in normal driving conditions. This has happened multiple times, and put the driver in serious hazard in busy traffic.
Mfg Campaign: 11554935
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The Collision Mitigation Braking System (CMBS) consistently provides a false positive when approaching a particular railroad crossing near my home. When about 20 yards away from the crossing (a single set of tracks) approaching at 30-35mph, the BRAKE warning flashes and beeps for a second or two, but it's not clear that any actual braking is applied. This does not happen if I slow to about 20mph or less before approaching the crossing. At this particular railroad crossing, the road is going downhill towards the tracks and the tracks cross the road at 90degrees. This happens day or night (there are street lights at this crossing). The forward collision warning distance is set to Normal. At other railroad crossings where the road is level or going uphill towards the tracks, I have not experienced this issue.
Corrective Action:
The Collision Mitigation Braking System (CMBS) consistently provides a false positive when approaching a particular railroad crossing near my home. When about 20 yards away from the crossing (a single set of tracks) approaching at 30-35mph, the BRAKE warning flashes and beeps for a second or two, but it's not clear that any actual braking is applied. This does not happen if I slow to about 20mph or less before approaching the crossing. At this particular railroad crossing, the road is going downhill towards the tracks and the tracks cross the road at 90degrees. This happens day or night (there are street lights at this crossing). The forward collision warning distance is set to Normal. At other railroad crossings where the road is level or going uphill towards the tracks, I have not experienced this issue.
Additional Notes:
The Collision Mitigation Braking System (CMBS) consistently provides a false positive when approaching a particular railroad crossing near my home. When about 20 yards away from the crossing (a single set of tracks) approaching at 30-35mph, the BRAKE warning flashes and beeps for a second or two, but it's not clear that any actual braking is applied. This does not happen if I slow to about 20mph or less before approaching the crossing. At this particular railroad crossing, the road is going downhill towards the tracks and the tracks cross the road at 90degrees. This happens day or night (there are street lights at this crossing). The forward collision warning distance is set to Normal. At other railroad crossings where the road is level or going uphill towards the tracks, I have not experienced this issue.
Mfg Campaign: 11548868
Recall Date: Oct 8, 2023
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
A Nissan pickup towing a trailer ran a red light and crashed into the front middle driver’s side area of my 2020 Honda Fit. The driver who ran the red light was traveling at an approximate speed between 40-50 mph. At the moment of impact the left side of my head hit the driver’s side window. The entire left side of my body was forcefully thrown against the door. After my body went left, the force of the impact caused my body to flail to the right. My car is equipped with front, side curtain and side airbags, for a total of six airbags; none of which deployed during or after my car was struck. According to the diagram located in my Honda Fit’s owner’s manual, there is an airbag sensor located on the front/middle section on the driver’s side, the exact point where my car was crashed into. I sustained several injuries that I feel could’ve been prevented had the airbags deployed as they were designed. At the time of the accident, I was turning left after I had gotten a green turning arrow to proceed,. I was traveling at approximately 15-20 mph. I rapidly decelerated as a means to prevent the collision, but was unable to avoid it, as the other driver did not swerve or brake to avoid me. He hit me at full speed. My car has been declared a total loss by my insurance company. The car is available for inspection. I have retained an attorney and we will be getting an investigator to obtain the data from the car’s event data recorder as soon as possible. There were no warning lights for airbags prior to the accident. I was properly wearing my seatbelt at the time of the accident. No post manufacturing modifications have ever been made to my car. I called Honda to report this on February 10, 2023. One of the biggest reasons I chose a Honda Fit, in addition to it meeting my personal needs and size preferences, was because of its safety features, yet when I needed them, the airbag system failed.
Corrective Action:
A Nissan pickup towing a trailer ran a red light and crashed into the front middle driver’s side area of my 2020 Honda Fit. The driver who ran the red light was traveling at an approximate speed between 40-50 mph. At the moment of impact the left side of my head hit the driver’s side window. The entire left side of my body was forcefully thrown against the door. After my body went left, the force of the impact caused my body to flail to the right. My car is equipped with front, side curtain and side airbags, for a total of six airbags; none of which deployed during or after my car was struck. According to the diagram located in my Honda Fit’s owner’s manual, there is an airbag sensor located on the front/middle section on the driver’s side, the exact point where my car was crashed into. I sustained several injuries that I feel could’ve been prevented had the airbags deployed as they were designed. At the time of the accident, I was turning left after I had gotten a green turning arrow to proceed,. I was traveling at approximately 15-20 mph. I rapidly decelerated as a means to prevent the collision, but was unable to avoid it, as the other driver did not swerve or brake to avoid me. He hit me at full speed. My car has been declared a total loss by my insurance company. The car is available for inspection. I have retained an attorney and we will be getting an investigator to obtain the data from the car’s event data recorder as soon as possible. There were no warning lights for airbags prior to the accident. I was properly wearing my seatbelt at the time of the accident. No post manufacturing modifications have ever been made to my car. I called Honda to report this on February 10, 2023. One of the biggest reasons I chose a Honda Fit, in addition to it meeting my personal needs and size preferences, was because of its safety features, yet when I needed them, the airbag system failed.
Additional Notes:
A Nissan pickup towing a trailer ran a red light and crashed into the front middle driver’s side area of my 2020 Honda Fit. The driver who ran the red light was traveling at an approximate speed between 40-50 mph. At the moment of impact the left side of my head hit the driver’s side window. The entire left side of my body was forcefully thrown against the door. After my body went left, the force of the impact caused my body to flail to the right. My car is equipped with front, side curtain and side airbags, for a total of six airbags; none of which deployed during or after my car was struck. According to the diagram located in my Honda Fit’s owner’s manual, there is an airbag sensor located on the front/middle section on the driver’s side, the exact point where my car was crashed into. I sustained several injuries that I feel could’ve been prevented had the airbags deployed as they were designed. At the time of the accident, I was turning left after I had gotten a green turning arrow to proceed,. I was traveling at approximately 15-20 mph. I rapidly decelerated as a means to prevent the collision, but was unable to avoid it, as the other driver did not swerve or brake to avoid me. He hit me at full speed. My car has been declared a total loss by my insurance company. The car is available for inspection. I have retained an attorney and we will be getting an investigator to obtain the data from the car’s event data recorder as soon as possible. There were no warning lights for airbags prior to the accident. I was properly wearing my seatbelt at the time of the accident. No post manufacturing modifications have ever been made to my car. I called Honda to report this on February 10, 2023. One of the biggest reasons I chose a Honda Fit, in addition to it meeting my personal needs and size preferences, was because of its safety features, yet when I needed them, the airbag system failed.
Mfg Campaign: 11506791
Recall Date: Feb 11, 2023
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2020 Honda Fit. The contact stated that the windshield had a visible defect of very small bubbles that distorted his vision on the driver’s side of the windshield, and near the rear-view mirror on the driver's side. The contact stated that visibility was more difficult at night. The contact had taken the vehicle to a local dealer and was informed that the defect was within the acceptable list of defects. The windshield was not replaced. The manufacturer had been informed of the failure. The failure mileage was approximately 20.
Corrective Action:
The contact owns a 2020 Honda Fit. The contact stated that the windshield had a visible defect of very small bubbles that distorted his vision on the driver’s side of the windshield, and near the rear-view mirror on the driver's side. The contact stated that visibility was more difficult at night. The contact had taken the vehicle to a local dealer and was informed that the defect was within the acceptable list of defects. The windshield was not replaced. The manufacturer had been informed of the failure. The failure mileage was approximately 20.
Additional Notes:
The contact owns a 2020 Honda Fit. The contact stated that the windshield had a visible defect of very small bubbles that distorted his vision on the driver’s side of the windshield, and near the rear-view mirror on the driver's side. The contact stated that visibility was more difficult at night. The contact had taken the vehicle to a local dealer and was informed that the defect was within the acceptable list of defects. The windshield was not replaced. The manufacturer had been informed of the failure. The failure mileage was approximately 20.
Mfg Campaign: 11496414
Recall Date: Dec 7, 2022
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Engine loses power; strong smell of gasoline
Corrective Action:
Engine loses power; strong smell of gasoline
Additional Notes:
Engine loses power; strong smell of gasoline
Mfg Campaign: 11466293
Recall Date: May 26, 2022
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Forward emergency collision detect system went off randomly and slammed on brakes. No cars or objects were in front of the car. Was going 30mph. Car hit brakes so hard that abs engaged. Almost got rear ended. After car nearly came to stop, returned to normal driving.
Corrective Action:
Forward emergency collision detect system went off randomly and slammed on brakes. No cars or objects were in front of the car. Was going 30mph. Car hit brakes so hard that abs engaged. Almost got rear ended. After car nearly came to stop, returned to normal driving.
Additional Notes:
Forward emergency collision detect system went off randomly and slammed on brakes. No cars or objects were in front of the car. Was going 30mph. Car hit brakes so hard that abs engaged. Almost got rear ended. After car nearly came to stop, returned to normal driving.
Mfg Campaign: 11463554
Recall Date: May 5, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Forward emergency collision detect system went off randomly and slammed on brakes. No cars or objects were in front of the car. Was going 30mph. Car hit brakes so hard that abs engaged. Almost got rear ended. After car nearly came to stop, returned to normal driving.
Corrective Action:
Forward emergency collision detect system went off randomly and slammed on brakes. No cars or objects were in front of the car. Was going 30mph. Car hit brakes so hard that abs engaged. Almost got rear ended. After car nearly came to stop, returned to normal driving.
Additional Notes:
Forward emergency collision detect system went off randomly and slammed on brakes. No cars or objects were in front of the car. Was going 30mph. Car hit brakes so hard that abs engaged. Almost got rear ended. After car nearly came to stop, returned to normal driving.
Mfg Campaign: 11463554
Recall Date: May 5, 2022
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2020 Honda Fit. The contact stated that after starting the vehicle, the warning lights remained illuminated along with the check engine warning light. The vehicle also experienced misfiring while driving at various speeds. The vehicle was taken to the local dealer who diagnosed that the fuel injectors were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 9,623.
Corrective Action:
The contact owns a 2020 Honda Fit. The contact stated that after starting the vehicle, the warning lights remained illuminated along with the check engine warning light. The vehicle also experienced misfiring while driving at various speeds. The vehicle was taken to the local dealer who diagnosed that the fuel injectors were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 9,623.
Additional Notes:
The contact owns a 2020 Honda Fit. The contact stated that after starting the vehicle, the warning lights remained illuminated along with the check engine warning light. The vehicle also experienced misfiring while driving at various speeds. The vehicle was taken to the local dealer who diagnosed that the fuel injectors were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 9,623.
Mfg Campaign: 11436820
Recall Date: Oct 14, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Honda Fit. The contact stated that after starting the vehicle, the warning lights remained illuminated along with the check engine warning light. The vehicle also experienced misfiring while driving at various speeds. The vehicle was taken to the local dealer who diagnosed that the fuel injectors were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 9,623.
Corrective Action:
The contact owns a 2020 Honda Fit. The contact stated that after starting the vehicle, the warning lights remained illuminated along with the check engine warning light. The vehicle also experienced misfiring while driving at various speeds. The vehicle was taken to the local dealer who diagnosed that the fuel injectors were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 9,623.
Additional Notes:
The contact owns a 2020 Honda Fit. The contact stated that after starting the vehicle, the warning lights remained illuminated along with the check engine warning light. The vehicle also experienced misfiring while driving at various speeds. The vehicle was taken to the local dealer who diagnosed that the fuel injectors were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 9,623.
Mfg Campaign: 11436820
Recall Date: Oct 14, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rear (tailgate) window on our 2020 Honda Fit shattered (busted) on its own for no reason. Nothing hit or even touched the car. No other cars were around. No other damage to the car. The car has been parked on the side of road for about 5-10 min. We were staying about 2-3 feet away when we heard a load explosion. Most of the glass held up due to ceramic tint but some glass shards (especially from the corners) were ejected several feet away. Oddly, the substantial cracks were not in the center, but in the corners. This is very concerning because glass shards could cause serious injury. We are grateful we were not in the car when it happened. We are just shocked and cannot understand what could possible cause this. We did some research and became alarmed how many other Honda car owners experienced the same issue. Our car is less than a year old. Given the way the glass shattered, there is no logical explanation to this other than it appears to be a defect in the glass or during the installation of the rear window. We took the car to dealership (Paragon Honda) and the dealership refused to cover the cost and insisted we repair through the insurance. The dealership refused even to inspect or investigate, claiming that windows do not shatter on their own. After doing some research, this is clearly not true and appears to be common issue with Honda models. Moreover, the New Vehicle Limited Warranty explicitly provides that it covers "broken, chipped, or scratched window glass" if it is due to defect in material or workmanship." We will do whatever it's needed to get the window repair, but I urge Honda to investigate this issue because rear windows exploding on their own pause a serious safety concern. I have no doubt if my window was not tinted, we would be hit with glass pieces as we were just a few feet away when it happened. How can Honda ensure this does not happen again? Please contact me with any follow-ups. I also have photos of the window.
Corrective Action:
The rear (tailgate) window on our 2020 Honda Fit shattered (busted) on its own for no reason. Nothing hit or even touched the car. No other cars were around. No other damage to the car. The car has been parked on the side of road for about 5-10 min. We were staying about 2-3 feet away when we heard a load explosion. Most of the glass held up due to ceramic tint but some glass shards (especially from the corners) were ejected several feet away. Oddly, the substantial cracks were not in the center, but in the corners. This is very concerning because glass shards could cause serious injury. We are grateful we were not in the car when it happened. We are just shocked and cannot understand what could possible cause this. We did some research and became alarmed how many other Honda car owners experienced the same issue. Our car is less than a year old. Given the way the glass shattered, there is no logical explanation to this other than it appears to be a defect in the glass or during the installation of the rear window. We took the car to dealership (Paragon Honda) and the dealership refused to cover the cost and insisted we repair through the insurance. The dealership refused even to inspect or investigate, claiming that windows do not shatter on their own. After doing some research, this is clearly not true and appears to be common issue with Honda models. Moreover, the New Vehicle Limited Warranty explicitly provides that it covers "broken, chipped, or scratched window glass" if it is due to defect in material or workmanship." We will do whatever it's needed to get the window repair, but I urge Honda to investigate this issue because rear windows exploding on their own pause a serious safety concern. I have no doubt if my window was not tinted, we would be hit with glass pieces as we were just a few feet away when it happened. How can Honda ensure this does not happen again? Please contact me with any follow-ups. I also have photos of the window.
Additional Notes:
The rear (tailgate) window on our 2020 Honda Fit shattered (busted) on its own for no reason. Nothing hit or even touched the car. No other cars were around. No other damage to the car. The car has been parked on the side of road for about 5-10 min. We were staying about 2-3 feet away when we heard a load explosion. Most of the glass held up due to ceramic tint but some glass shards (especially from the corners) were ejected several feet away. Oddly, the substantial cracks were not in the center, but in the corners. This is very concerning because glass shards could cause serious injury. We are grateful we were not in the car when it happened. We are just shocked and cannot understand what could possible cause this. We did some research and became alarmed how many other Honda car owners experienced the same issue. Our car is less than a year old. Given the way the glass shattered, there is no logical explanation to this other than it appears to be a defect in the glass or during the installation of the rear window. We took the car to dealership (Paragon Honda) and the dealership refused to cover the cost and insisted we repair through the insurance. The dealership refused even to inspect or investigate, claiming that windows do not shatter on their own. After doing some research, this is clearly not true and appears to be common issue with Honda models. Moreover, the New Vehicle Limited Warranty explicitly provides that it covers "broken, chipped, or scratched window glass" if it is due to defect in material or workmanship." We will do whatever it's needed to get the window repair, but I urge Honda to investigate this issue because rear windows exploding on their own pause a serious safety concern. I have no doubt if my window was not tinted, we would be hit with glass pieces as we were just a few feet away when it happened. How can Honda ensure this does not happen again? Please contact me with any follow-ups. I also have photos of the window.
Mfg Campaign: 11419773
Recall Date: Jun 5, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2020 HONDA FIT OBTAINED 12-1-20 HAS BEEN TO BRANDON HONDA SERVICE DEPT. 3 TIMES FOR SAME PROBLEMS: 1) WON'T START 2)STARTS BUT WITH CRANKING. SERVICE DEPT TOLD ME TO DRIVE IT "EVERY THREE DAYS FOR 30 MINUTES AT NORMAL DRIVING SPEED, GET BATTERY TENDER".I DID BOTH. CAR IS BACK AT SERVICE DEPT. FOR SAME PROBLEM.WHEN I WENT TO BRANDON HONDA TO PICK UP CAR SERVICE VISIT #3, THE VALET WHO BROUGHT THE CAR TO PARKING LOT SAID HE HAD DIFFICULTY STARTING CAR. I REFUSED TO TAKE CAR OFF HONDA LOT. I NOW USE A HONDA LOANER VEHICLE. CURRENTLY, THE HONDA FIT IS STILL AT BRANDON HONDA SERVICE DEPT.I HAVE CREATED EXTENSIVE BINDER OF DOCS/NOTES, ETC. IF/WHEN I GET CAR RETURNED, I HAVE NO CONFIDENCE IN MY SAFETY WHILE USING THIS CAR. I HAVE REPORTED THIS SITUATION TO AMERICAN HONDA MOTOR CO.INC. MY CASE # 12036048
Corrective Action:
2020 HONDA FIT OBTAINED 12-1-20 HAS BEEN TO BRANDON HONDA SERVICE DEPT. 3 TIMES FOR SAME PROBLEMS: 1) WON'T START 2)STARTS BUT WITH CRANKING. SERVICE DEPT TOLD ME TO DRIVE IT "EVERY THREE DAYS FOR 30 MINUTES AT NORMAL DRIVING SPEED, GET BATTERY TENDER".I DID BOTH. CAR IS BACK AT SERVICE DEPT. FOR SAME PROBLEM.WHEN I WENT TO BRANDON HONDA TO PICK UP CAR SERVICE VISIT #3, THE VALET WHO BROUGHT THE CAR TO PARKING LOT SAID HE HAD DIFFICULTY STARTING CAR. I REFUSED TO TAKE CAR OFF HONDA LOT. I NOW USE A HONDA LOANER VEHICLE. CURRENTLY, THE HONDA FIT IS STILL AT BRANDON HONDA SERVICE DEPT.I HAVE CREATED EXTENSIVE BINDER OF DOCS/NOTES, ETC. IF/WHEN I GET CAR RETURNED, I HAVE NO CONFIDENCE IN MY SAFETY WHILE USING THIS CAR. I HAVE REPORTED THIS SITUATION TO AMERICAN HONDA MOTOR CO.INC. MY CASE # 12036048
Additional Notes:
2020 HONDA FIT OBTAINED 12-1-20 HAS BEEN TO BRANDON HONDA SERVICE DEPT. 3 TIMES FOR SAME PROBLEMS: 1) WON'T START 2)STARTS BUT WITH CRANKING. SERVICE DEPT TOLD ME TO DRIVE IT "EVERY THREE DAYS FOR 30 MINUTES AT NORMAL DRIVING SPEED, GET BATTERY TENDER".I DID BOTH. CAR IS BACK AT SERVICE DEPT. FOR SAME PROBLEM.WHEN I WENT TO BRANDON HONDA TO PICK UP CAR SERVICE VISIT #3, THE VALET WHO BROUGHT THE CAR TO PARKING LOT SAID HE HAD DIFFICULTY STARTING CAR. I REFUSED TO TAKE CAR OFF HONDA LOT. I NOW USE A HONDA LOANER VEHICLE. CURRENTLY, THE HONDA FIT IS STILL AT BRANDON HONDA SERVICE DEPT.I HAVE CREATED EXTENSIVE BINDER OF DOCS/NOTES, ETC. IF/WHEN I GET CAR RETURNED, I HAVE NO CONFIDENCE IN MY SAFETY WHILE USING THIS CAR. I HAVE REPORTED THIS SITUATION TO AMERICAN HONDA MOTOR CO.INC. MY CASE # 12036048
Mfg Campaign: 11416067
Recall Date: May 11, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2020 HONDA FIT OBTAINED 12-1-20 HAS BEEN TO BRANDON HONDA SERVICE DEPT. 3 TIMES FOR SAME PROBLEMS: 1) WON'T START 2)STARTS BUT WITH CRANKING. SERVICE DEPT TOLD ME TO DRIVE IT "EVERY THREE DAYS FOR 30 MINUTES AT NORMAL DRIVING SPEED, GET BATTERY TENDER".I DID BOTH. CAR IS BACK AT SERVICE DEPT. FOR SAME PROBLEM.WHEN I WENT TO BRANDON HONDA TO PICK UP CAR SERVICE VISIT #3, THE VALET WHO BROUGHT THE CAR TO PARKING LOT SAID HE HAD DIFFICULTY STARTING CAR. I REFUSED TO TAKE CAR OFF HONDA LOT. I NOW USE A HONDA LOANER VEHICLE. CURRENTLY, THE HONDA FIT IS STILL AT BRANDON HONDA SERVICE DEPT.I HAVE CREATED EXTENSIVE BINDER OF DOCS/NOTES, ETC. IF/WHEN I GET CAR RETURNED, I HAVE NO CONFIDENCE IN MY SAFETY WHILE USING THIS CAR. I HAVE REPORTED THIS SITUATION TO AMERICAN HONDA MOTOR CO.INC. MY CASE # 12036048
Corrective Action:
2020 HONDA FIT OBTAINED 12-1-20 HAS BEEN TO BRANDON HONDA SERVICE DEPT. 3 TIMES FOR SAME PROBLEMS: 1) WON'T START 2)STARTS BUT WITH CRANKING. SERVICE DEPT TOLD ME TO DRIVE IT "EVERY THREE DAYS FOR 30 MINUTES AT NORMAL DRIVING SPEED, GET BATTERY TENDER".I DID BOTH. CAR IS BACK AT SERVICE DEPT. FOR SAME PROBLEM.WHEN I WENT TO BRANDON HONDA TO PICK UP CAR SERVICE VISIT #3, THE VALET WHO BROUGHT THE CAR TO PARKING LOT SAID HE HAD DIFFICULTY STARTING CAR. I REFUSED TO TAKE CAR OFF HONDA LOT. I NOW USE A HONDA LOANER VEHICLE. CURRENTLY, THE HONDA FIT IS STILL AT BRANDON HONDA SERVICE DEPT.I HAVE CREATED EXTENSIVE BINDER OF DOCS/NOTES, ETC. IF/WHEN I GET CAR RETURNED, I HAVE NO CONFIDENCE IN MY SAFETY WHILE USING THIS CAR. I HAVE REPORTED THIS SITUATION TO AMERICAN HONDA MOTOR CO.INC. MY CASE # 12036048
Additional Notes:
2020 HONDA FIT OBTAINED 12-1-20 HAS BEEN TO BRANDON HONDA SERVICE DEPT. 3 TIMES FOR SAME PROBLEMS: 1) WON'T START 2)STARTS BUT WITH CRANKING. SERVICE DEPT TOLD ME TO DRIVE IT "EVERY THREE DAYS FOR 30 MINUTES AT NORMAL DRIVING SPEED, GET BATTERY TENDER".I DID BOTH. CAR IS BACK AT SERVICE DEPT. FOR SAME PROBLEM.WHEN I WENT TO BRANDON HONDA TO PICK UP CAR SERVICE VISIT #3, THE VALET WHO BROUGHT THE CAR TO PARKING LOT SAID HE HAD DIFFICULTY STARTING CAR. I REFUSED TO TAKE CAR OFF HONDA LOT. I NOW USE A HONDA LOANER VEHICLE. CURRENTLY, THE HONDA FIT IS STILL AT BRANDON HONDA SERVICE DEPT.I HAVE CREATED EXTENSIVE BINDER OF DOCS/NOTES, ETC. IF/WHEN I GET CAR RETURNED, I HAVE NO CONFIDENCE IN MY SAFETY WHILE USING THIS CAR. I HAVE REPORTED THIS SITUATION TO AMERICAN HONDA MOTOR CO.INC. MY CASE # 12036048
Mfg Campaign: 11416067
Recall Date: May 11, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DIGITAL DISPLAY (MILEAGE, OIL LEVEL, FUEL GAUGE, ETC) FAILS WHEN TURNING VEHICLE ON DURING COLD WEATHER. IT REMAINS BACKLIT, BUT ALL TEXT DISAPPEARS. TYPICALLY, THIS HAPPENS WHEN DRIVING ON EITHER HIGHWAY OR CITY STREETS. THIS MEANS AS A DRIVER I'M UNABLE TO SEE IF I NEED FUEL AMONG OTHER THINGS. WHEN THE DISPLAY RETURNS IT IS ILLEGIBLE. IT'S AS IF ALL TEXT IS TRYING TO DISPLAY ON THE SCREEN AT ONCE. THIS IS DISTRACTING, UNSTABLE, AND EXTREMELY UNSAFE. KNOWING FUEL LEVELS IS NOT NEGOTIABLE WHEN IT COMES TO OPERATING A MOTOR VEHICLE. I FEEL SO UNSAFE KNOWING I'M NOT ABLE TO VIEW CRUCIAL INFORMATION ABOUT MY VEHICLE. I SPOKE WITH A DEALERSHIP TODAY WHO INFORMED ME THAT THE ENTIRE DISPLAY IS LIKELY DEFECTIVE AND WILL NEED REPLACEMENT BASED UPON THEIR OWN PRIOR EXPERIENCE. I WILL BE TAKING MY CAR IN TO CONFIRM THIS AND HAVE THAT DONE.
Corrective Action:
DIGITAL DISPLAY (MILEAGE, OIL LEVEL, FUEL GAUGE, ETC) FAILS WHEN TURNING VEHICLE ON DURING COLD WEATHER. IT REMAINS BACKLIT, BUT ALL TEXT DISAPPEARS. TYPICALLY, THIS HAPPENS WHEN DRIVING ON EITHER HIGHWAY OR CITY STREETS. THIS MEANS AS A DRIVER I'M UNABLE TO SEE IF I NEED FUEL AMONG OTHER THINGS. WHEN THE DISPLAY RETURNS IT IS ILLEGIBLE. IT'S AS IF ALL TEXT IS TRYING TO DISPLAY ON THE SCREEN AT ONCE. THIS IS DISTRACTING, UNSTABLE, AND EXTREMELY UNSAFE. KNOWING FUEL LEVELS IS NOT NEGOTIABLE WHEN IT COMES TO OPERATING A MOTOR VEHICLE. I FEEL SO UNSAFE KNOWING I'M NOT ABLE TO VIEW CRUCIAL INFORMATION ABOUT MY VEHICLE. I SPOKE WITH A DEALERSHIP TODAY WHO INFORMED ME THAT THE ENTIRE DISPLAY IS LIKELY DEFECTIVE AND WILL NEED REPLACEMENT BASED UPON THEIR OWN PRIOR EXPERIENCE. I WILL BE TAKING MY CAR IN TO CONFIRM THIS AND HAVE THAT DONE.
Additional Notes:
DIGITAL DISPLAY (MILEAGE, OIL LEVEL, FUEL GAUGE, ETC) FAILS WHEN TURNING VEHICLE ON DURING COLD WEATHER. IT REMAINS BACKLIT, BUT ALL TEXT DISAPPEARS. TYPICALLY, THIS HAPPENS WHEN DRIVING ON EITHER HIGHWAY OR CITY STREETS. THIS MEANS AS A DRIVER I'M UNABLE TO SEE IF I NEED FUEL AMONG OTHER THINGS. WHEN THE DISPLAY RETURNS IT IS ILLEGIBLE. IT'S AS IF ALL TEXT IS TRYING TO DISPLAY ON THE SCREEN AT ONCE. THIS IS DISTRACTING, UNSTABLE, AND EXTREMELY UNSAFE. KNOWING FUEL LEVELS IS NOT NEGOTIABLE WHEN IT COMES TO OPERATING A MOTOR VEHICLE. I FEEL SO UNSAFE KNOWING I'M NOT ABLE TO VIEW CRUCIAL INFORMATION ABOUT MY VEHICLE. I SPOKE WITH A DEALERSHIP TODAY WHO INFORMED ME THAT THE ENTIRE DISPLAY IS LIKELY DEFECTIVE AND WILL NEED REPLACEMENT BASED UPON THEIR OWN PRIOR EXPERIENCE. I WILL BE TAKING MY CAR IN TO CONFIRM THIS AND HAVE THAT DONE.
Mfg Campaign: 11395588
Recall Date: Feb 10, 2021
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Valencia, CA • 36 yrs
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