Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2021 GL1800 Goldwing motorcycles. The primary drive gear bolt on the crankshaft may break, which can result in an engine stall and lock up the rear wheel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: KQ9
Recall Date: Oct 31, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2024 GL1800 (Goldwing), CBR600RR, and 2018-2019 CBR1000RR motorcycles. The fuel pump impellers may have been improperly molded, which can cause them to deform and result in fuel pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KP8, KP9, KQ0, KQ1
Recall Date: Feb 15, 2024
Consumer Complaints
46 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Veh accelerated on its own into traffic was sitting at a stop sign it just took off i was t-boned in the incident no lights or warning lights were on
Corrective Action:
Veh accelerated on its own into traffic was sitting at a stop sign it just took off i was t-boned in the incident no lights or warning lights were on
Additional Notes:
Veh accelerated on its own into traffic was sitting at a stop sign it just took off i was t-boned in the incident no lights or warning lights were on
Mfg Campaign: 11511126
Recall Date: Mar 10, 2023
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Veh accelerated on its own into traffic was sitting at a stop sign it just took off i was t-boned in the incident no lights or warning lights were on
Corrective Action:
Veh accelerated on its own into traffic was sitting at a stop sign it just took off i was t-boned in the incident no lights or warning lights were on
Additional Notes:
Veh accelerated on its own into traffic was sitting at a stop sign it just took off i was t-boned in the incident no lights or warning lights were on
Mfg Campaign: 11511126
Recall Date: Mar 10, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Veh accelerated on its own into traffic was sitting at a stop sign it just took off i was t-boned in the incident no lights or warning lights were on
Corrective Action:
Veh accelerated on its own into traffic was sitting at a stop sign it just took off i was t-boned in the incident no lights or warning lights were on
Additional Notes:
Veh accelerated on its own into traffic was sitting at a stop sign it just took off i was t-boned in the incident no lights or warning lights were on
Mfg Campaign: 11511126
Recall Date: Mar 10, 2023
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The front brake calipers have been serviced 2 times in the last 9 months by the same Honda service facility. The vehicle is under Mfg. warranty into 2023. The first service was at about 8,000 miles because the front brake would not release after being applied. The calipers would slowly retract after sitting for some time, but then malfunction again upon next activation. The dealer said that there was debris in the system that caused the problem. They flushed the hydraulic system. I paid out of pocket as the dealer said "This was not covered under the warranty". The second service was on the same components at 9,500 miles. This time the issue was air in the front brake system, causing almost a complete loss of the front brake. It was returned to the same dealer for service. They indicated that it was debris on the outside of caliper pistons. This was also paid out of pocket as is wasn't covered either. I contacted Honda Powersports and they stated that this was not a warranty or safety issue. Stating that "they spoke with the service center and concluded that the solution was to occasionally spray brake cleaner on it. " Also that that I live in Florida and my proximity to salt air was the root cause. I indicated that I live about 1 mile from the coast and rarely go there. The short is that I don't feel confident in the brakes being there when I need the.
Corrective Action:
The front brake calipers have been serviced 2 times in the last 9 months by the same Honda service facility. The vehicle is under Mfg. warranty into 2023. The first service was at about 8,000 miles because the front brake would not release after being applied. The calipers would slowly retract after sitting for some time, but then malfunction again upon next activation. The dealer said that there was debris in the system that caused the problem. They flushed the hydraulic system. I paid out of pocket as the dealer said "This was not covered under the warranty". The second service was on the same components at 9,500 miles. This time the issue was air in the front brake system, causing almost a complete loss of the front brake. It was returned to the same dealer for service. They indicated that it was debris on the outside of caliper pistons. This was also paid out of pocket as is wasn't covered either. I contacted Honda Powersports and they stated that this was not a warranty or safety issue. Stating that "they spoke with the service center and concluded that the solution was to occasionally spray brake cleaner on it. " Also that that I live in Florida and my proximity to salt air was the root cause. I indicated that I live about 1 mile from the coast and rarely go there. The short is that I don't feel confident in the brakes being there when I need the.
Additional Notes:
The front brake calipers have been serviced 2 times in the last 9 months by the same Honda service facility. The vehicle is under Mfg. warranty into 2023. The first service was at about 8,000 miles because the front brake would not release after being applied. The calipers would slowly retract after sitting for some time, but then malfunction again upon next activation. The dealer said that there was debris in the system that caused the problem. They flushed the hydraulic system. I paid out of pocket as the dealer said "This was not covered under the warranty". The second service was on the same components at 9,500 miles. This time the issue was air in the front brake system, causing almost a complete loss of the front brake. It was returned to the same dealer for service. They indicated that it was debris on the outside of caliper pistons. This was also paid out of pocket as is wasn't covered either. I contacted Honda Powersports and they stated that this was not a warranty or safety issue. Stating that "they spoke with the service center and concluded that the solution was to occasionally spray brake cleaner on it. " Also that that I live in Florida and my proximity to salt air was the root cause. I indicated that I live about 1 mile from the coast and rarely go there. The short is that I don't feel confident in the brakes being there when I need the.
Mfg Campaign: 11458775
Recall Date: Mar 29, 2022
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2018 Honda Gold Wing Motorcycle. The contact stated that while riding at various speeds, the motorcycle would pull to the right side. The suspension was replaced, and the failure was remedied. Also, the front tire had experienced uneven wear on both the right and left sides causing the motorcycle to become extremely unstable while riding on wet pavement. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 1,500.
Corrective Action:
The contact owns a 2018 Honda Gold Wing Motorcycle. The contact stated that while riding at various speeds, the motorcycle would pull to the right side. The suspension was replaced, and the failure was remedied. Also, the front tire had experienced uneven wear on both the right and left sides causing the motorcycle to become extremely unstable while riding on wet pavement. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 1,500.
Additional Notes:
The contact owns a 2018 Honda Gold Wing Motorcycle. The contact stated that while riding at various speeds, the motorcycle would pull to the right side. The suspension was replaced, and the failure was remedied. Also, the front tire had experienced uneven wear on both the right and left sides causing the motorcycle to become extremely unstable while riding on wet pavement. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 1,500.
Mfg Campaign: 11438402
Recall Date: Oct 27, 2021
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL:THROTTLE
Potential Consequences:
The contact owns a 2018 Honda Motorcycle Gold Wing Tour. The contact stated that he tapped on the throttle upon parking his motorcycle in a parking lot, which caused the motorcycle to independently accelerate without warning. The motorcycle crashed into two pillars in front of a convenience store which stopped the unintended acceleration by bringing the vehicle to a stop. Police were called to the scene and a police report was filed. The contact was able to drive the motorcycle back to his home, once home, he was taken to a hospital and treated for a bruised right leg. The front end of the motorcycle was damaged due to failure and had remained parked in his garage. The manufacturer was notified of the failure and informed the contact that there were no recalls associated with the VIN. The contact was then referred to a dealer where they requested to have the throttle sent to the manufacturer for an investigation. The motorcycle was not diagnosed or repaired. The failure mileage was approximately 7,000.
Corrective Action:
The contact owns a 2018 Honda Motorcycle Gold Wing Tour. The contact stated that he tapped on the throttle upon parking his motorcycle in a parking lot, which caused the motorcycle to independently accelerate without warning. The motorcycle crashed into two pillars in front of a convenience store which stopped the unintended acceleration by bringing the vehicle to a stop. Police were called to the scene and a police report was filed. The contact was able to drive the motorcycle back to his home, once home, he was taken to a hospital and treated for a bruised right leg. The front end of the motorcycle was damaged due to failure and had remained parked in his garage. The manufacturer was notified of the failure and informed the contact that there were no recalls associated with the VIN. The contact was then referred to a dealer where they requested to have the throttle sent to the manufacturer for an investigation. The motorcycle was not diagnosed or repaired. The failure mileage was approximately 7,000.
Additional Notes:
The contact owns a 2018 Honda Motorcycle Gold Wing Tour. The contact stated that he tapped on the throttle upon parking his motorcycle in a parking lot, which caused the motorcycle to independently accelerate without warning. The motorcycle crashed into two pillars in front of a convenience store which stopped the unintended acceleration by bringing the vehicle to a stop. Police were called to the scene and a police report was filed. The contact was able to drive the motorcycle back to his home, once home, he was taken to a hospital and treated for a bruised right leg. The front end of the motorcycle was damaged due to failure and had remained parked in his garage. The manufacturer was notified of the failure and informed the contact that there were no recalls associated with the VIN. The contact was then referred to a dealer where they requested to have the throttle sent to the manufacturer for an investigation. The motorcycle was not diagnosed or repaired. The failure mileage was approximately 7,000.
Mfg Campaign: 11428480
Recall Date: Aug 10, 2021
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Removed the wheels to replace tires at 13000 miles. Noticed the front brake pads are extremely unevenly worn. Inside pads are near the metal while the outside pads are like new. I've begun mentioning this in forums and find that others are saying the same thing.
Corrective Action:
Removed the wheels to replace tires at 13000 miles. Noticed the front brake pads are extremely unevenly worn. Inside pads are near the metal while the outside pads are like new. I've begun mentioning this in forums and find that others are saying the same thing.
Additional Notes:
Removed the wheels to replace tires at 13000 miles. Noticed the front brake pads are extremely unevenly worn. Inside pads are near the metal while the outside pads are like new. I've begun mentioning this in forums and find that others are saying the same thing.
Mfg Campaign: 11427596
Recall Date: Aug 3, 2021
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2018 Honda Gold Wing motorcycle. The contact stated while driving at an unknown speed, the rpm decreased, and the vehicle decelerated without warning. The vehicle was taken to the local dealer where the failure was undetermined. The vehicle was not diagnosed nor repaired. The manufacturer was contacted. The failure mileage was 13,262.
Corrective Action:
The contact owns a 2018 Honda Gold Wing motorcycle. The contact stated while driving at an unknown speed, the rpm decreased, and the vehicle decelerated without warning. The vehicle was taken to the local dealer where the failure was undetermined. The vehicle was not diagnosed nor repaired. The manufacturer was contacted. The failure mileage was 13,262.
Additional Notes:
The contact owns a 2018 Honda Gold Wing motorcycle. The contact stated while driving at an unknown speed, the rpm decreased, and the vehicle decelerated without warning. The vehicle was taken to the local dealer where the failure was undetermined. The vehicle was not diagnosed nor repaired. The manufacturer was contacted. The failure mileage was 13,262.
Mfg Campaign: 11423246
Recall Date: Jul 2, 2021
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
HONDA MADE ACCESS TO THE FUEL DOOR A MULTI PROCESS OPENING ONE DOOR VIA AN ACTUATOR TO ACCESS THE MAIN FUEL DOOR. RIDERS ARE EXPERIENCING THE DOOR EITHER OPENING ON ITS OWN CATCHING WIND AND BREAKING OFF THE HINGES TO NOT OPENING AT ALL FORCING THE DOOR TO BE BROKEN TO GAIN ACCESS TO FUEL. WHEN THE DOOR OPENS ON ITS OWN IT CREATING AN UNSTABLE ENVIRONMENT FROM THE WIND CATCHING THE BIKE MOVEMENT AND ACTUALLY BREAKING FROM THE FORCE TO NOT OPENING AT ALL IN A REMOTE AREA NOT ABLE TO FUEL LEAVING THE BIKE STRANDED IN THE ENVIRONMENT AND THE ONLY OPTION IS TO BREAK THE DOOR WHICH HONDA WONT COVER. I HAVE PICTURE OF MINE REPRESENTING THE ISSUE AND THIS HAS BEEN DOCUMENTED GREATLY.
Corrective Action:
HONDA MADE ACCESS TO THE FUEL DOOR A MULTI PROCESS OPENING ONE DOOR VIA AN ACTUATOR TO ACCESS THE MAIN FUEL DOOR. RIDERS ARE EXPERIENCING THE DOOR EITHER OPENING ON ITS OWN CATCHING WIND AND BREAKING OFF THE HINGES TO NOT OPENING AT ALL FORCING THE DOOR TO BE BROKEN TO GAIN ACCESS TO FUEL. WHEN THE DOOR OPENS ON ITS OWN IT CREATING AN UNSTABLE ENVIRONMENT FROM THE WIND CATCHING THE BIKE MOVEMENT AND ACTUALLY BREAKING FROM THE FORCE TO NOT OPENING AT ALL IN A REMOTE AREA NOT ABLE TO FUEL LEAVING THE BIKE STRANDED IN THE ENVIRONMENT AND THE ONLY OPTION IS TO BREAK THE DOOR WHICH HONDA WONT COVER. I HAVE PICTURE OF MINE REPRESENTING THE ISSUE AND THIS HAS BEEN DOCUMENTED GREATLY.
Additional Notes:
HONDA MADE ACCESS TO THE FUEL DOOR A MULTI PROCESS OPENING ONE DOOR VIA AN ACTUATOR TO ACCESS THE MAIN FUEL DOOR. RIDERS ARE EXPERIENCING THE DOOR EITHER OPENING ON ITS OWN CATCHING WIND AND BREAKING OFF THE HINGES TO NOT OPENING AT ALL FORCING THE DOOR TO BE BROKEN TO GAIN ACCESS TO FUEL. WHEN THE DOOR OPENS ON ITS OWN IT CREATING AN UNSTABLE ENVIRONMENT FROM THE WIND CATCHING THE BIKE MOVEMENT AND ACTUALLY BREAKING FROM THE FORCE TO NOT OPENING AT ALL IN A REMOTE AREA NOT ABLE TO FUEL LEAVING THE BIKE STRANDED IN THE ENVIRONMENT AND THE ONLY OPTION IS TO BREAK THE DOOR WHICH HONDA WONT COVER. I HAVE PICTURE OF MINE REPRESENTING THE ISSUE AND THIS HAS BEEN DOCUMENTED GREATLY.
Mfg Campaign: 11395538
Recall Date: Feb 10, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HONDA MADE ACCESS TO THE FUEL DOOR A MULTI PROCESS OPENING ONE DOOR VIA AN ACTUATOR TO ACCESS THE MAIN FUEL DOOR. RIDERS ARE EXPERIENCING THE DOOR EITHER OPENING ON ITS OWN CATCHING WIND AND BREAKING OFF THE HINGES TO NOT OPENING AT ALL FORCING THE DOOR TO BE BROKEN TO GAIN ACCESS TO FUEL. WHEN THE DOOR OPENS ON ITS OWN IT CREATING AN UNSTABLE ENVIRONMENT FROM THE WIND CATCHING THE BIKE MOVEMENT AND ACTUALLY BREAKING FROM THE FORCE TO NOT OPENING AT ALL IN A REMOTE AREA NOT ABLE TO FUEL LEAVING THE BIKE STRANDED IN THE ENVIRONMENT AND THE ONLY OPTION IS TO BREAK THE DOOR WHICH HONDA WONT COVER. I HAVE PICTURE OF MINE REPRESENTING THE ISSUE AND THIS HAS BEEN DOCUMENTED GREATLY.
Corrective Action:
HONDA MADE ACCESS TO THE FUEL DOOR A MULTI PROCESS OPENING ONE DOOR VIA AN ACTUATOR TO ACCESS THE MAIN FUEL DOOR. RIDERS ARE EXPERIENCING THE DOOR EITHER OPENING ON ITS OWN CATCHING WIND AND BREAKING OFF THE HINGES TO NOT OPENING AT ALL FORCING THE DOOR TO BE BROKEN TO GAIN ACCESS TO FUEL. WHEN THE DOOR OPENS ON ITS OWN IT CREATING AN UNSTABLE ENVIRONMENT FROM THE WIND CATCHING THE BIKE MOVEMENT AND ACTUALLY BREAKING FROM THE FORCE TO NOT OPENING AT ALL IN A REMOTE AREA NOT ABLE TO FUEL LEAVING THE BIKE STRANDED IN THE ENVIRONMENT AND THE ONLY OPTION IS TO BREAK THE DOOR WHICH HONDA WONT COVER. I HAVE PICTURE OF MINE REPRESENTING THE ISSUE AND THIS HAS BEEN DOCUMENTED GREATLY.
Additional Notes:
HONDA MADE ACCESS TO THE FUEL DOOR A MULTI PROCESS OPENING ONE DOOR VIA AN ACTUATOR TO ACCESS THE MAIN FUEL DOOR. RIDERS ARE EXPERIENCING THE DOOR EITHER OPENING ON ITS OWN CATCHING WIND AND BREAKING OFF THE HINGES TO NOT OPENING AT ALL FORCING THE DOOR TO BE BROKEN TO GAIN ACCESS TO FUEL. WHEN THE DOOR OPENS ON ITS OWN IT CREATING AN UNSTABLE ENVIRONMENT FROM THE WIND CATCHING THE BIKE MOVEMENT AND ACTUALLY BREAKING FROM THE FORCE TO NOT OPENING AT ALL IN A REMOTE AREA NOT ABLE TO FUEL LEAVING THE BIKE STRANDED IN THE ENVIRONMENT AND THE ONLY OPTION IS TO BREAK THE DOOR WHICH HONDA WONT COVER. I HAVE PICTURE OF MINE REPRESENTING THE ISSUE AND THIS HAS BEEN DOCUMENTED GREATLY.
Mfg Campaign: 11395538
Recall Date: Feb 10, 2021
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THROTTLE STICKS OPEN AT SPEEDS. WILL TRAVEL AT 50MPH IF YOU DON'T OVERRIDE THE THE STUCK THROTTLE GRIP. HAPPENS ON ALL ROADS. DEALERSHIP VERIFIED PROBLEM AND SAID THEY WOULD CONTACT HONDA TO GET APPROVAL TO REPLACE THROTTLE ASSEMBLY.
Corrective Action:
THROTTLE STICKS OPEN AT SPEEDS. WILL TRAVEL AT 50MPH IF YOU DON'T OVERRIDE THE THE STUCK THROTTLE GRIP. HAPPENS ON ALL ROADS. DEALERSHIP VERIFIED PROBLEM AND SAID THEY WOULD CONTACT HONDA TO GET APPROVAL TO REPLACE THROTTLE ASSEMBLY.
Additional Notes:
THROTTLE STICKS OPEN AT SPEEDS. WILL TRAVEL AT 50MPH IF YOU DON'T OVERRIDE THE THE STUCK THROTTLE GRIP. HAPPENS ON ALL ROADS. DEALERSHIP VERIFIED PROBLEM AND SAID THEY WOULD CONTACT HONDA TO GET APPROVAL TO REPLACE THROTTLE ASSEMBLY.
Mfg Campaign: 11363661
Recall Date: Oct 10, 2020
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
I TRAILERED MY 2018 GOLDWING DCT, IN A TOY HAULER 5TH WHEEL. I SECURED THE BIKE WITH RATCHETING TIE DOWNS AT THE HANDLEBARS, ACROSS THE SEAT AND MORE IN THE BACK OF THE BIKE. THE BIKE WAS FINE AFTER DAY 1 OF TRAVEL. AFTER DAY 2, WHEN WE ARRIVED WE DISCOVERED THAT THE SPINDLE ON WHICH THE HANDLEBARS PIVOT, HAD COMPLETELY SHEARED OFF, AND THE HANDLEBARS WERE NO LONGER CONNECTED TO THE STEERING SYSTEM. HONDA DEALERSHIP SERVICE MANAGER CLAIMED THE OWNER'S MANUAL SPECIFICALLY WARNED NOT TO ANCHOR AT THE HANDLEBARS; MY OWNER'S MANUAL DOES NOT STATE ANYTHING REGARDING ANCHORING/NOT ANCHORING AT THE HANDLEBARS. IF I HAD BEEN DRIVING THE BIKE, WITH ZERO ABILITY TO STEER, I WOULD HAVE CRASHED. THIS WAS AS CATASTROPHIC A STEERING FAILURE AS I CAN IMAGINE. THERE ALREADY IS A SHOP BULLETIN, REGARDING MY BIKE, BUT MY DEALERSHIP TOLD ME MY BIKE DIDN'T QUALIFY, AS THE REPORTED SLOP IN MY HANDLEBARS WAS NOT VERTICAL, SO THEY ALLOWED ME TO LEAVE WITHOUT ACTUALLY MY BIKE'S STEERING SPINDLE. I HAVE VIDEO OF THE DAMAGE, BUT THIS PAGE WON'T LET ME LOAD IT. IT LOOKS LIKE THIS SPINDLE HAS CRACKED, PREVIOUSLY, BASED ON THE DISCOLORATION. THE BIKE WILL BE DELIVERED TO MY DEALERSHIP ON TUESDAY, 9/8/2020. THEY CLAIM THEY WILL NOT WARRANTY THIS ISSUE. I COULD HAVE DIED. THEY NEED TO RECALL ALL 2018 GOLDWINGS, AS HONDA ALREADY KNOWS ABOUT AN EXISTING ISSUE (THE SHOP BULLETIN).
Corrective Action:
I TRAILERED MY 2018 GOLDWING DCT, IN A TOY HAULER 5TH WHEEL. I SECURED THE BIKE WITH RATCHETING TIE DOWNS AT THE HANDLEBARS, ACROSS THE SEAT AND MORE IN THE BACK OF THE BIKE. THE BIKE WAS FINE AFTER DAY 1 OF TRAVEL. AFTER DAY 2, WHEN WE ARRIVED WE DISCOVERED THAT THE SPINDLE ON WHICH THE HANDLEBARS PIVOT, HAD COMPLETELY SHEARED OFF, AND THE HANDLEBARS WERE NO LONGER CONNECTED TO THE STEERING SYSTEM. HONDA DEALERSHIP SERVICE MANAGER CLAIMED THE OWNER'S MANUAL SPECIFICALLY WARNED NOT TO ANCHOR AT THE HANDLEBARS; MY OWNER'S MANUAL DOES NOT STATE ANYTHING REGARDING ANCHORING/NOT ANCHORING AT THE HANDLEBARS. IF I HAD BEEN DRIVING THE BIKE, WITH ZERO ABILITY TO STEER, I WOULD HAVE CRASHED. THIS WAS AS CATASTROPHIC A STEERING FAILURE AS I CAN IMAGINE. THERE ALREADY IS A SHOP BULLETIN, REGARDING MY BIKE, BUT MY DEALERSHIP TOLD ME MY BIKE DIDN'T QUALIFY, AS THE REPORTED SLOP IN MY HANDLEBARS WAS NOT VERTICAL, SO THEY ALLOWED ME TO LEAVE WITHOUT ACTUALLY MY BIKE'S STEERING SPINDLE. I HAVE VIDEO OF THE DAMAGE, BUT THIS PAGE WON'T LET ME LOAD IT. IT LOOKS LIKE THIS SPINDLE HAS CRACKED, PREVIOUSLY, BASED ON THE DISCOLORATION. THE BIKE WILL BE DELIVERED TO MY DEALERSHIP ON TUESDAY, 9/8/2020. THEY CLAIM THEY WILL NOT WARRANTY THIS ISSUE. I COULD HAVE DIED. THEY NEED TO RECALL ALL 2018 GOLDWINGS, AS HONDA ALREADY KNOWS ABOUT AN EXISTING ISSUE (THE SHOP BULLETIN).
Additional Notes:
I TRAILERED MY 2018 GOLDWING DCT, IN A TOY HAULER 5TH WHEEL. I SECURED THE BIKE WITH RATCHETING TIE DOWNS AT THE HANDLEBARS, ACROSS THE SEAT AND MORE IN THE BACK OF THE BIKE. THE BIKE WAS FINE AFTER DAY 1 OF TRAVEL. AFTER DAY 2, WHEN WE ARRIVED WE DISCOVERED THAT THE SPINDLE ON WHICH THE HANDLEBARS PIVOT, HAD COMPLETELY SHEARED OFF, AND THE HANDLEBARS WERE NO LONGER CONNECTED TO THE STEERING SYSTEM. HONDA DEALERSHIP SERVICE MANAGER CLAIMED THE OWNER'S MANUAL SPECIFICALLY WARNED NOT TO ANCHOR AT THE HANDLEBARS; MY OWNER'S MANUAL DOES NOT STATE ANYTHING REGARDING ANCHORING/NOT ANCHORING AT THE HANDLEBARS. IF I HAD BEEN DRIVING THE BIKE, WITH ZERO ABILITY TO STEER, I WOULD HAVE CRASHED. THIS WAS AS CATASTROPHIC A STEERING FAILURE AS I CAN IMAGINE. THERE ALREADY IS A SHOP BULLETIN, REGARDING MY BIKE, BUT MY DEALERSHIP TOLD ME MY BIKE DIDN'T QUALIFY, AS THE REPORTED SLOP IN MY HANDLEBARS WAS NOT VERTICAL, SO THEY ALLOWED ME TO LEAVE WITHOUT ACTUALLY MY BIKE'S STEERING SPINDLE. I HAVE VIDEO OF THE DAMAGE, BUT THIS PAGE WON'T LET ME LOAD IT. IT LOOKS LIKE THIS SPINDLE HAS CRACKED, PREVIOUSLY, BASED ON THE DISCOLORATION. THE BIKE WILL BE DELIVERED TO MY DEALERSHIP ON TUESDAY, 9/8/2020. THEY CLAIM THEY WILL NOT WARRANTY THIS ISSUE. I COULD HAVE DIED. THEY NEED TO RECALL ALL 2018 GOLDWINGS, AS HONDA ALREADY KNOWS ABOUT AN EXISTING ISSUE (THE SHOP BULLETIN).
Mfg Campaign: 11353462
Recall Date: Sep 6, 2020
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I WAS SEATED ON MY 2018 DCT GOLDWING, HAVING JUST ROLLED BACK OUT OF PARKING SPACE IN THE CHURCH PARKING LOT, (I DID NOT USE THE REVERSE FUNCTION) IT WAS RUNNING, WHEN I PUSHED "D" FOR DRIVE IT SHOT OUT FORWARD ON IT'S OWN, AS IF THE THROTTLE WAS WIDE OPEN. WITHIN 1 SECOND OR LESS I REAR ENDED ANOTHER 2018 GOLDWING ABOUT 1 CAR LENGTH IN FRONT OF ME. WE BOTH CRASHED. NO SIGNIFICANT BODILY INJURY TO US. BUT THIS COULD HAVE CAUSED SERIOUS INJURY OF DEATH TO BYSTANDERS IN THE PARKING LOT IF WE HAD HIT THEM. I WAS NOT TWISTING THE THROTTLE, AS THE PARKING LOT WAS CROWDED. THE ENGINE DID NOT SLOW TILL IT HIT THE GROUND WHEN THE AUTO KILL ENGAGED. I FEAR THERE WAS A MALFUNCTION IN EITHER THE THROTTLE BY WIRE, OR COMPUTER CONTROLS. THERE HAVE BEEN REPORTS OF OTHER 2018 DCTS THAT LUNGED FORWARD WITHOUT TWISTING THE THROTTLE.
Corrective Action:
I WAS SEATED ON MY 2018 DCT GOLDWING, HAVING JUST ROLLED BACK OUT OF PARKING SPACE IN THE CHURCH PARKING LOT, (I DID NOT USE THE REVERSE FUNCTION) IT WAS RUNNING, WHEN I PUSHED "D" FOR DRIVE IT SHOT OUT FORWARD ON IT'S OWN, AS IF THE THROTTLE WAS WIDE OPEN. WITHIN 1 SECOND OR LESS I REAR ENDED ANOTHER 2018 GOLDWING ABOUT 1 CAR LENGTH IN FRONT OF ME. WE BOTH CRASHED. NO SIGNIFICANT BODILY INJURY TO US. BUT THIS COULD HAVE CAUSED SERIOUS INJURY OF DEATH TO BYSTANDERS IN THE PARKING LOT IF WE HAD HIT THEM. I WAS NOT TWISTING THE THROTTLE, AS THE PARKING LOT WAS CROWDED. THE ENGINE DID NOT SLOW TILL IT HIT THE GROUND WHEN THE AUTO KILL ENGAGED. I FEAR THERE WAS A MALFUNCTION IN EITHER THE THROTTLE BY WIRE, OR COMPUTER CONTROLS. THERE HAVE BEEN REPORTS OF OTHER 2018 DCTS THAT LUNGED FORWARD WITHOUT TWISTING THE THROTTLE.
Additional Notes:
I WAS SEATED ON MY 2018 DCT GOLDWING, HAVING JUST ROLLED BACK OUT OF PARKING SPACE IN THE CHURCH PARKING LOT, (I DID NOT USE THE REVERSE FUNCTION) IT WAS RUNNING, WHEN I PUSHED "D" FOR DRIVE IT SHOT OUT FORWARD ON IT'S OWN, AS IF THE THROTTLE WAS WIDE OPEN. WITHIN 1 SECOND OR LESS I REAR ENDED ANOTHER 2018 GOLDWING ABOUT 1 CAR LENGTH IN FRONT OF ME. WE BOTH CRASHED. NO SIGNIFICANT BODILY INJURY TO US. BUT THIS COULD HAVE CAUSED SERIOUS INJURY OF DEATH TO BYSTANDERS IN THE PARKING LOT IF WE HAD HIT THEM. I WAS NOT TWISTING THE THROTTLE, AS THE PARKING LOT WAS CROWDED. THE ENGINE DID NOT SLOW TILL IT HIT THE GROUND WHEN THE AUTO KILL ENGAGED. I FEAR THERE WAS A MALFUNCTION IN EITHER THE THROTTLE BY WIRE, OR COMPUTER CONTROLS. THERE HAVE BEEN REPORTS OF OTHER 2018 DCTS THAT LUNGED FORWARD WITHOUT TWISTING THE THROTTLE.
Mfg Campaign: 11338896
Recall Date: Jul 12, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS SEATED ON MY 2018 DCT GOLDWING, HAVING JUST ROLLED BACK OUT OF PARKING SPACE IN THE CHURCH PARKING LOT, (I DID NOT USE THE REVERSE FUNCTION) IT WAS RUNNING, WHEN I PUSHED "D" FOR DRIVE IT SHOT OUT FORWARD ON IT'S OWN, AS IF THE THROTTLE WAS WIDE OPEN. WITHIN 1 SECOND OR LESS I REAR ENDED ANOTHER 2018 GOLDWING ABOUT 1 CAR LENGTH IN FRONT OF ME. WE BOTH CRASHED. NO SIGNIFICANT BODILY INJURY TO US. BUT THIS COULD HAVE CAUSED SERIOUS INJURY OF DEATH TO BYSTANDERS IN THE PARKING LOT IF WE HAD HIT THEM. I WAS NOT TWISTING THE THROTTLE, AS THE PARKING LOT WAS CROWDED. THE ENGINE DID NOT SLOW TILL IT HIT THE GROUND WHEN THE AUTO KILL ENGAGED. I FEAR THERE WAS A MALFUNCTION IN EITHER THE THROTTLE BY WIRE, OR COMPUTER CONTROLS. THERE HAVE BEEN REPORTS OF OTHER 2018 DCTS THAT LUNGED FORWARD WITHOUT TWISTING THE THROTTLE.
Corrective Action:
I WAS SEATED ON MY 2018 DCT GOLDWING, HAVING JUST ROLLED BACK OUT OF PARKING SPACE IN THE CHURCH PARKING LOT, (I DID NOT USE THE REVERSE FUNCTION) IT WAS RUNNING, WHEN I PUSHED "D" FOR DRIVE IT SHOT OUT FORWARD ON IT'S OWN, AS IF THE THROTTLE WAS WIDE OPEN. WITHIN 1 SECOND OR LESS I REAR ENDED ANOTHER 2018 GOLDWING ABOUT 1 CAR LENGTH IN FRONT OF ME. WE BOTH CRASHED. NO SIGNIFICANT BODILY INJURY TO US. BUT THIS COULD HAVE CAUSED SERIOUS INJURY OF DEATH TO BYSTANDERS IN THE PARKING LOT IF WE HAD HIT THEM. I WAS NOT TWISTING THE THROTTLE, AS THE PARKING LOT WAS CROWDED. THE ENGINE DID NOT SLOW TILL IT HIT THE GROUND WHEN THE AUTO KILL ENGAGED. I FEAR THERE WAS A MALFUNCTION IN EITHER THE THROTTLE BY WIRE, OR COMPUTER CONTROLS. THERE HAVE BEEN REPORTS OF OTHER 2018 DCTS THAT LUNGED FORWARD WITHOUT TWISTING THE THROTTLE.
Additional Notes:
I WAS SEATED ON MY 2018 DCT GOLDWING, HAVING JUST ROLLED BACK OUT OF PARKING SPACE IN THE CHURCH PARKING LOT, (I DID NOT USE THE REVERSE FUNCTION) IT WAS RUNNING, WHEN I PUSHED "D" FOR DRIVE IT SHOT OUT FORWARD ON IT'S OWN, AS IF THE THROTTLE WAS WIDE OPEN. WITHIN 1 SECOND OR LESS I REAR ENDED ANOTHER 2018 GOLDWING ABOUT 1 CAR LENGTH IN FRONT OF ME. WE BOTH CRASHED. NO SIGNIFICANT BODILY INJURY TO US. BUT THIS COULD HAVE CAUSED SERIOUS INJURY OF DEATH TO BYSTANDERS IN THE PARKING LOT IF WE HAD HIT THEM. I WAS NOT TWISTING THE THROTTLE, AS THE PARKING LOT WAS CROWDED. THE ENGINE DID NOT SLOW TILL IT HIT THE GROUND WHEN THE AUTO KILL ENGAGED. I FEAR THERE WAS A MALFUNCTION IN EITHER THE THROTTLE BY WIRE, OR COMPUTER CONTROLS. THERE HAVE BEEN REPORTS OF OTHER 2018 DCTS THAT LUNGED FORWARD WITHOUT TWISTING THE THROTTLE.
Mfg Campaign: 11338896
Recall Date: Jul 12, 2020
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS SEATED ON MY 2018 DCT GOLDWING, HAVING JUST ROLLED BACK OUT OF PARKING SPACE IN THE CHURCH PARKING LOT, (I DID NOT USE THE REVERSE FUNCTION) IT WAS RUNNING, WHEN I PUSHED "D" FOR DRIVE IT SHOT OUT FORWARD ON IT'S OWN, AS IF THE THROTTLE WAS WIDE OPEN. WITHIN 1 SECOND OR LESS I REAR ENDED ANOTHER 2018 GOLDWING ABOUT 1 CAR LENGTH IN FRONT OF ME. WE BOTH CRASHED. NO SIGNIFICANT BODILY INJURY TO US. BUT THIS COULD HAVE CAUSED SERIOUS INJURY OF DEATH TO BYSTANDERS IN THE PARKING LOT IF WE HAD HIT THEM. I WAS NOT TWISTING THE THROTTLE, AS THE PARKING LOT WAS CROWDED. THE ENGINE DID NOT SLOW TILL IT HIT THE GROUND WHEN THE AUTO KILL ENGAGED. I FEAR THERE WAS A MALFUNCTION IN EITHER THE THROTTLE BY WIRE, OR COMPUTER CONTROLS. THERE HAVE BEEN REPORTS OF OTHER 2018 DCTS THAT LUNGED FORWARD WITHOUT TWISTING THE THROTTLE.
Corrective Action:
I WAS SEATED ON MY 2018 DCT GOLDWING, HAVING JUST ROLLED BACK OUT OF PARKING SPACE IN THE CHURCH PARKING LOT, (I DID NOT USE THE REVERSE FUNCTION) IT WAS RUNNING, WHEN I PUSHED "D" FOR DRIVE IT SHOT OUT FORWARD ON IT'S OWN, AS IF THE THROTTLE WAS WIDE OPEN. WITHIN 1 SECOND OR LESS I REAR ENDED ANOTHER 2018 GOLDWING ABOUT 1 CAR LENGTH IN FRONT OF ME. WE BOTH CRASHED. NO SIGNIFICANT BODILY INJURY TO US. BUT THIS COULD HAVE CAUSED SERIOUS INJURY OF DEATH TO BYSTANDERS IN THE PARKING LOT IF WE HAD HIT THEM. I WAS NOT TWISTING THE THROTTLE, AS THE PARKING LOT WAS CROWDED. THE ENGINE DID NOT SLOW TILL IT HIT THE GROUND WHEN THE AUTO KILL ENGAGED. I FEAR THERE WAS A MALFUNCTION IN EITHER THE THROTTLE BY WIRE, OR COMPUTER CONTROLS. THERE HAVE BEEN REPORTS OF OTHER 2018 DCTS THAT LUNGED FORWARD WITHOUT TWISTING THE THROTTLE.
Additional Notes:
I WAS SEATED ON MY 2018 DCT GOLDWING, HAVING JUST ROLLED BACK OUT OF PARKING SPACE IN THE CHURCH PARKING LOT, (I DID NOT USE THE REVERSE FUNCTION) IT WAS RUNNING, WHEN I PUSHED "D" FOR DRIVE IT SHOT OUT FORWARD ON IT'S OWN, AS IF THE THROTTLE WAS WIDE OPEN. WITHIN 1 SECOND OR LESS I REAR ENDED ANOTHER 2018 GOLDWING ABOUT 1 CAR LENGTH IN FRONT OF ME. WE BOTH CRASHED. NO SIGNIFICANT BODILY INJURY TO US. BUT THIS COULD HAVE CAUSED SERIOUS INJURY OF DEATH TO BYSTANDERS IN THE PARKING LOT IF WE HAD HIT THEM. I WAS NOT TWISTING THE THROTTLE, AS THE PARKING LOT WAS CROWDED. THE ENGINE DID NOT SLOW TILL IT HIT THE GROUND WHEN THE AUTO KILL ENGAGED. I FEAR THERE WAS A MALFUNCTION IN EITHER THE THROTTLE BY WIRE, OR COMPUTER CONTROLS. THERE HAVE BEEN REPORTS OF OTHER 2018 DCTS THAT LUNGED FORWARD WITHOUT TWISTING THE THROTTLE.
Mfg Campaign: 11338896
Recall Date: Jul 12, 2020
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
SELF-CANCELING TURN SIGNALS TURN OFF AFTER 7 SECONDS WHEN TRAVELING AT HIGHWAY OR INTERSTATE SPEEDS. THIS IS WHAT THE OWNER'S MANUAL DESCRIBES AS 'LANE CHANGE MODE'. THIS REQUIRES ME TO REACTIVATE THE SIGNALS AT LEAST 3 TIMES PRIOR TO MAKING A TURN. THE SELF-CANCELING FUNCTION WILL ONLY WORK PROPERLY WHEN SPEED IS LESS THAN 25 MPH. I HAVE HAD THIS AT THE LOCAL DEALER FOR 10 DAYS AND THEY ARE UNABLE TO FIX IT OR PROVIDE ANY EXPLANATION ON WHY IT IS NOT WORKING PROPERLY OR ON HOW TO SELECT NORMAL MODE VERSES LANE CHANGE MODE. I HAVE ALSO CONTACTED HONDA TECHNICAL SUPPORT (866-784-1870 CASE # 11368588) 4 TIMES, THEY ARE ALSO UNABLE TO PROVIDE DIRECTION ON THE OPERATION OF THE SIGNALS, THE OWNER'S MANUAL DOES NOT PROVIDE ANY INSTRUCTION ON HOW TO OPERATE THE SIGNALS. I HAVE ASKED HONDA TO PROVIDE ME WITH CONTACT INFORMATION FOR THEIR LARGEST GOLDWING DEALERS HOPING ONE OF THEM WOULD BE ABLE TO HELP RESOLVE THIS ISSUE BUT THEY REFUSED TO PROVIDE THIS DEALER INFORMATION. THE FOLLOWING INSTRUCTIONS ARE WHAT IS IN THE OWNER'S MANUAL FOR DIRECTION ON OPERATING THE TURN SIGNALS, THERE IS NO DIRECTION OR INFORMATION ON HOW TO SELECT THE NORMAL MODE OR THE LANE CHANGE MODE. ' THE TURN SIGNAL WILL AUTOMATICALLY STOP WHEN YOU COMPLETE THE TURN. ' WHEN USED FOR A LANE CHANGE, THE TURN SIGNAL AUTOMATICALLY STOPS AFTER 7 SECONDS OR AFTER RIDING 131 YARDS (120 M). YOU CAN MANUALLY CANCEL THE TURN SIGNAL BY PRESSING THE SWITCH IN. IN SOME CASES, THE TIMING AT WHICH THE TURN SIGNAL STOPS IS CHANGED. ALWAYS USE THE RECOMMENDED TIRES TO ENSURE CORRECT AUTOMATIC CANCELLATION OPERATION.
Corrective Action:
SELF-CANCELING TURN SIGNALS TURN OFF AFTER 7 SECONDS WHEN TRAVELING AT HIGHWAY OR INTERSTATE SPEEDS. THIS IS WHAT THE OWNER'S MANUAL DESCRIBES AS 'LANE CHANGE MODE'. THIS REQUIRES ME TO REACTIVATE THE SIGNALS AT LEAST 3 TIMES PRIOR TO MAKING A TURN. THE SELF-CANCELING FUNCTION WILL ONLY WORK PROPERLY WHEN SPEED IS LESS THAN 25 MPH. I HAVE HAD THIS AT THE LOCAL DEALER FOR 10 DAYS AND THEY ARE UNABLE TO FIX IT OR PROVIDE ANY EXPLANATION ON WHY IT IS NOT WORKING PROPERLY OR ON HOW TO SELECT NORMAL MODE VERSES LANE CHANGE MODE. I HAVE ALSO CONTACTED HONDA TECHNICAL SUPPORT (866-784-1870 CASE # 11368588) 4 TIMES, THEY ARE ALSO UNABLE TO PROVIDE DIRECTION ON THE OPERATION OF THE SIGNALS, THE OWNER'S MANUAL DOES NOT PROVIDE ANY INSTRUCTION ON HOW TO OPERATE THE SIGNALS. I HAVE ASKED HONDA TO PROVIDE ME WITH CONTACT INFORMATION FOR THEIR LARGEST GOLDWING DEALERS HOPING ONE OF THEM WOULD BE ABLE TO HELP RESOLVE THIS ISSUE BUT THEY REFUSED TO PROVIDE THIS DEALER INFORMATION. THE FOLLOWING INSTRUCTIONS ARE WHAT IS IN THE OWNER'S MANUAL FOR DIRECTION ON OPERATING THE TURN SIGNALS, THERE IS NO DIRECTION OR INFORMATION ON HOW TO SELECT THE NORMAL MODE OR THE LANE CHANGE MODE. ' THE TURN SIGNAL WILL AUTOMATICALLY STOP WHEN YOU COMPLETE THE TURN. ' WHEN USED FOR A LANE CHANGE, THE TURN SIGNAL AUTOMATICALLY STOPS AFTER 7 SECONDS OR AFTER RIDING 131 YARDS (120 M). YOU CAN MANUALLY CANCEL THE TURN SIGNAL BY PRESSING THE SWITCH IN. IN SOME CASES, THE TIMING AT WHICH THE TURN SIGNAL STOPS IS CHANGED. ALWAYS USE THE RECOMMENDED TIRES TO ENSURE CORRECT AUTOMATIC CANCELLATION OPERATION.
Additional Notes:
SELF-CANCELING TURN SIGNALS TURN OFF AFTER 7 SECONDS WHEN TRAVELING AT HIGHWAY OR INTERSTATE SPEEDS. THIS IS WHAT THE OWNER'S MANUAL DESCRIBES AS 'LANE CHANGE MODE'. THIS REQUIRES ME TO REACTIVATE THE SIGNALS AT LEAST 3 TIMES PRIOR TO MAKING A TURN. THE SELF-CANCELING FUNCTION WILL ONLY WORK PROPERLY WHEN SPEED IS LESS THAN 25 MPH. I HAVE HAD THIS AT THE LOCAL DEALER FOR 10 DAYS AND THEY ARE UNABLE TO FIX IT OR PROVIDE ANY EXPLANATION ON WHY IT IS NOT WORKING PROPERLY OR ON HOW TO SELECT NORMAL MODE VERSES LANE CHANGE MODE. I HAVE ALSO CONTACTED HONDA TECHNICAL SUPPORT (866-784-1870 CASE # 11368588) 4 TIMES, THEY ARE ALSO UNABLE TO PROVIDE DIRECTION ON THE OPERATION OF THE SIGNALS, THE OWNER'S MANUAL DOES NOT PROVIDE ANY INSTRUCTION ON HOW TO OPERATE THE SIGNALS. I HAVE ASKED HONDA TO PROVIDE ME WITH CONTACT INFORMATION FOR THEIR LARGEST GOLDWING DEALERS HOPING ONE OF THEM WOULD BE ABLE TO HELP RESOLVE THIS ISSUE BUT THEY REFUSED TO PROVIDE THIS DEALER INFORMATION. THE FOLLOWING INSTRUCTIONS ARE WHAT IS IN THE OWNER'S MANUAL FOR DIRECTION ON OPERATING THE TURN SIGNALS, THERE IS NO DIRECTION OR INFORMATION ON HOW TO SELECT THE NORMAL MODE OR THE LANE CHANGE MODE. ' THE TURN SIGNAL WILL AUTOMATICALLY STOP WHEN YOU COMPLETE THE TURN. ' WHEN USED FOR A LANE CHANGE, THE TURN SIGNAL AUTOMATICALLY STOPS AFTER 7 SECONDS OR AFTER RIDING 131 YARDS (120 M). YOU CAN MANUALLY CANCEL THE TURN SIGNAL BY PRESSING THE SWITCH IN. IN SOME CASES, THE TIMING AT WHICH THE TURN SIGNAL STOPS IS CHANGED. ALWAYS USE THE RECOMMENDED TIRES TO ENSURE CORRECT AUTOMATIC CANCELLATION OPERATION.
Mfg Campaign: 11331055
Recall Date: Jun 26, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I AM WRITING YOU REGARDING MY NEW 2018 HONDA GOLDWING TOUR. THE TURN SIGNAL CANCELLATION SYSTEM DOESN'T WORK. IT ONLY WORKS AS A LANE CHANGING PROGRAM, WHICH MAKES IT EXTREMELY UNSAFE. IN THEIR CURRENT IMPLEMENTATION THEY ARE UNPREDICTABLE AND THEY SIMPLY TURN OFF FAR TOO SOON. I OFTEN FIND THAT I HAVE TO TURN THEM BACK ON BEFORE I COMPLETE MY TURN. THAT IS OF COURSE VERY HARD TO KEEP TRACK OF AS YOU ARE SLOWING DOWN, DOWN SHIFTING, WATCHING TRAFFIC AND PLANNING YOUR TURN. IT HAS GOTTEN TO THE POINT WHERE I NO LONGER USE THIS FEATURE AS IT IS SAFETY HAZARD. PEOPLE AROUND YOU THINK YOU HAVE CHANGED YOUR MIND AND THAT YOU ARE NOT GOING TO TURN FOR EXAMPLE. THIS CONCERN IS BEING ECHOED THROUGHOUT THE GOLDWING COMMUNITY. ANY OF THE ONLINE MESSAGE BOARDS OR FACEBOOK GROUPS HAVE MANY RIDERS SAYING THE EXACT SAME THING ABOUT THIS SYSTEM. IT IS EVEN MENTIONED IN MANY REVIEWS OF THE BIKE, FOR EXAMPLE: HONDA SAYS IT WAS BUILT THAT WAY AND ITS NORMAL TO TURN OFF EARLY... THIS DOESN'T MAKE ANY SENSE PLUS THEY OFFER AN OPTION IN THE SOFTWARE TO CONVERT IT TO MANUAL WHICH MEANS THEY KNEW THEY HAD A PROBLEM. WHO ELSE OFFERS AN OPTION TO TURN OFF THE AUTO CANCELLATION. WHAT OTHER TURN SIGNAL SYSTEM NEEDS TO BE CLICKED ON NUMEROUS TIMES BEFORE APPROACHING AN INTERSECTION YOU WANT TO TURN AT? IT STAYS ON FOR APPROXIMATELY 7 SECONDS THEN TURNS ITSELF OFF, WHICH ONLY GOOD FOR A QUICK LANE CHANGE. THIS IS OCCURRING ON EVERY BIKE FROM AT LEAST 2018 ON ACCORDING TO THE DEALER AND MY FRIENDS WHO HAVE THE SAME BIKE. THE GOLDWING FORUMS ARE FULL OF PEOPLE COMPLAINING ABOUT THIS ISSUE. HONDA NEEDS TO FIX IT OR STOP ADVERTISING THAT IT HAS AUTO TURN CANCELLATION. WHEN IT IS ACTUALLY A LANE CHANGE ONLY SWITCH. BIKE IS 2018 NEW GOLDWING WITH ONLY 3500 MILES ON IT.
Corrective Action:
I AM WRITING YOU REGARDING MY NEW 2018 HONDA GOLDWING TOUR. THE TURN SIGNAL CANCELLATION SYSTEM DOESN'T WORK. IT ONLY WORKS AS A LANE CHANGING PROGRAM, WHICH MAKES IT EXTREMELY UNSAFE. IN THEIR CURRENT IMPLEMENTATION THEY ARE UNPREDICTABLE AND THEY SIMPLY TURN OFF FAR TOO SOON. I OFTEN FIND THAT I HAVE TO TURN THEM BACK ON BEFORE I COMPLETE MY TURN. THAT IS OF COURSE VERY HARD TO KEEP TRACK OF AS YOU ARE SLOWING DOWN, DOWN SHIFTING, WATCHING TRAFFIC AND PLANNING YOUR TURN. IT HAS GOTTEN TO THE POINT WHERE I NO LONGER USE THIS FEATURE AS IT IS SAFETY HAZARD. PEOPLE AROUND YOU THINK YOU HAVE CHANGED YOUR MIND AND THAT YOU ARE NOT GOING TO TURN FOR EXAMPLE. THIS CONCERN IS BEING ECHOED THROUGHOUT THE GOLDWING COMMUNITY. ANY OF THE ONLINE MESSAGE BOARDS OR FACEBOOK GROUPS HAVE MANY RIDERS SAYING THE EXACT SAME THING ABOUT THIS SYSTEM. IT IS EVEN MENTIONED IN MANY REVIEWS OF THE BIKE, FOR EXAMPLE: HONDA SAYS IT WAS BUILT THAT WAY AND ITS NORMAL TO TURN OFF EARLY... THIS DOESN'T MAKE ANY SENSE PLUS THEY OFFER AN OPTION IN THE SOFTWARE TO CONVERT IT TO MANUAL WHICH MEANS THEY KNEW THEY HAD A PROBLEM. WHO ELSE OFFERS AN OPTION TO TURN OFF THE AUTO CANCELLATION. WHAT OTHER TURN SIGNAL SYSTEM NEEDS TO BE CLICKED ON NUMEROUS TIMES BEFORE APPROACHING AN INTERSECTION YOU WANT TO TURN AT? IT STAYS ON FOR APPROXIMATELY 7 SECONDS THEN TURNS ITSELF OFF, WHICH ONLY GOOD FOR A QUICK LANE CHANGE. THIS IS OCCURRING ON EVERY BIKE FROM AT LEAST 2018 ON ACCORDING TO THE DEALER AND MY FRIENDS WHO HAVE THE SAME BIKE. THE GOLDWING FORUMS ARE FULL OF PEOPLE COMPLAINING ABOUT THIS ISSUE. HONDA NEEDS TO FIX IT OR STOP ADVERTISING THAT IT HAS AUTO TURN CANCELLATION. WHEN IT IS ACTUALLY A LANE CHANGE ONLY SWITCH. BIKE IS 2018 NEW GOLDWING WITH ONLY 3500 MILES ON IT.
Additional Notes:
I AM WRITING YOU REGARDING MY NEW 2018 HONDA GOLDWING TOUR. THE TURN SIGNAL CANCELLATION SYSTEM DOESN'T WORK. IT ONLY WORKS AS A LANE CHANGING PROGRAM, WHICH MAKES IT EXTREMELY UNSAFE. IN THEIR CURRENT IMPLEMENTATION THEY ARE UNPREDICTABLE AND THEY SIMPLY TURN OFF FAR TOO SOON. I OFTEN FIND THAT I HAVE TO TURN THEM BACK ON BEFORE I COMPLETE MY TURN. THAT IS OF COURSE VERY HARD TO KEEP TRACK OF AS YOU ARE SLOWING DOWN, DOWN SHIFTING, WATCHING TRAFFIC AND PLANNING YOUR TURN. IT HAS GOTTEN TO THE POINT WHERE I NO LONGER USE THIS FEATURE AS IT IS SAFETY HAZARD. PEOPLE AROUND YOU THINK YOU HAVE CHANGED YOUR MIND AND THAT YOU ARE NOT GOING TO TURN FOR EXAMPLE. THIS CONCERN IS BEING ECHOED THROUGHOUT THE GOLDWING COMMUNITY. ANY OF THE ONLINE MESSAGE BOARDS OR FACEBOOK GROUPS HAVE MANY RIDERS SAYING THE EXACT SAME THING ABOUT THIS SYSTEM. IT IS EVEN MENTIONED IN MANY REVIEWS OF THE BIKE, FOR EXAMPLE: HONDA SAYS IT WAS BUILT THAT WAY AND ITS NORMAL TO TURN OFF EARLY... THIS DOESN'T MAKE ANY SENSE PLUS THEY OFFER AN OPTION IN THE SOFTWARE TO CONVERT IT TO MANUAL WHICH MEANS THEY KNEW THEY HAD A PROBLEM. WHO ELSE OFFERS AN OPTION TO TURN OFF THE AUTO CANCELLATION. WHAT OTHER TURN SIGNAL SYSTEM NEEDS TO BE CLICKED ON NUMEROUS TIMES BEFORE APPROACHING AN INTERSECTION YOU WANT TO TURN AT? IT STAYS ON FOR APPROXIMATELY 7 SECONDS THEN TURNS ITSELF OFF, WHICH ONLY GOOD FOR A QUICK LANE CHANGE. THIS IS OCCURRING ON EVERY BIKE FROM AT LEAST 2018 ON ACCORDING TO THE DEALER AND MY FRIENDS WHO HAVE THE SAME BIKE. THE GOLDWING FORUMS ARE FULL OF PEOPLE COMPLAINING ABOUT THIS ISSUE. HONDA NEEDS TO FIX IT OR STOP ADVERTISING THAT IT HAS AUTO TURN CANCELLATION. WHEN IT IS ACTUALLY A LANE CHANGE ONLY SWITCH. BIKE IS 2018 NEW GOLDWING WITH ONLY 3500 MILES ON IT.
Mfg Campaign: 11326631
Recall Date: May 30, 2020
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I AM WRITING YOU REGARDING MY NEW 2018 HONDA GOLDWING TOUR. THE TURN SIGNAL CANCELLATION SYSTEM DOESN'T WORK. IT ONLY WORKS AS A LANE CHANGING PROGRAM, WHICH MAKES IT EXTREMELY UNSAFE. IN THEIR CURRENT IMPLEMENTATION THEY ARE UNPREDICTABLE AND THEY SIMPLY TURN OFF FAR TOO SOON. I OFTEN FIND THAT I HAVE TO TURN THEM BACK ON BEFORE I COMPLETE MY TURN. THAT IS OF COURSE VERY HARD TO KEEP TRACK OF AS YOU ARE SLOWING DOWN, DOWN SHIFTING, WATCHING TRAFFIC AND PLANNING YOUR TURN. IT HAS GOTTEN TO THE POINT WHERE I NO LONGER USE THIS FEATURE AS IT IS SAFETY HAZARD. PEOPLE AROUND YOU THINK YOU HAVE CHANGED YOUR MIND AND THAT YOU ARE NOT GOING TO TURN FOR EXAMPLE. THIS CONCERN IS BEING ECHOED THROUGHOUT THE GOLDWING COMMUNITY. ANY OF THE ONLINE MESSAGE BOARDS OR FACEBOOK GROUPS HAVE MANY RIDERS SAYING THE EXACT SAME THING ABOUT THIS SYSTEM. IT IS EVEN MENTIONED IN MANY REVIEWS OF THE BIKE, FOR EXAMPLE: HONDA SAYS IT WAS BUILT THAT WAY AND ITS NORMAL TO TURN OFF EARLY... THIS DOESN'T MAKE ANY SENSE PLUS THEY OFFER AN OPTION IN THE SOFTWARE TO CONVERT IT TO MANUAL WHICH MEANS THEY KNEW THEY HAD A PROBLEM. WHO ELSE OFFERS AN OPTION TO TURN OFF THE AUTO CANCELLATION. WHAT OTHER TURN SIGNAL SYSTEM NEEDS TO BE CLICKED ON NUMEROUS TIMES BEFORE APPROACHING AN INTERSECTION YOU WANT TO TURN AT? IT STAYS ON FOR APPROXIMATELY 7 SECONDS THEN TURNS ITSELF OFF, WHICH ONLY GOOD FOR A QUICK LANE CHANGE. THIS IS OCCURRING ON EVERY BIKE FROM AT LEAST 2018 ON ACCORDING TO THE DEALER AND MY FRIENDS WHO HAVE THE SAME BIKE. THE GOLDWING FORUMS ARE FULL OF PEOPLE COMPLAINING ABOUT THIS ISSUE. HONDA NEEDS TO FIX IT OR STOP ADVERTISING THAT IT HAS AUTO TURN CANCELLATION. WHEN IT IS ACTUALLY A LANE CHANGE ONLY SWITCH. BIKE IS 2018 NEW GOLDWING WITH ONLY 3500 MILES ON IT.
Corrective Action:
I AM WRITING YOU REGARDING MY NEW 2018 HONDA GOLDWING TOUR. THE TURN SIGNAL CANCELLATION SYSTEM DOESN'T WORK. IT ONLY WORKS AS A LANE CHANGING PROGRAM, WHICH MAKES IT EXTREMELY UNSAFE. IN THEIR CURRENT IMPLEMENTATION THEY ARE UNPREDICTABLE AND THEY SIMPLY TURN OFF FAR TOO SOON. I OFTEN FIND THAT I HAVE TO TURN THEM BACK ON BEFORE I COMPLETE MY TURN. THAT IS OF COURSE VERY HARD TO KEEP TRACK OF AS YOU ARE SLOWING DOWN, DOWN SHIFTING, WATCHING TRAFFIC AND PLANNING YOUR TURN. IT HAS GOTTEN TO THE POINT WHERE I NO LONGER USE THIS FEATURE AS IT IS SAFETY HAZARD. PEOPLE AROUND YOU THINK YOU HAVE CHANGED YOUR MIND AND THAT YOU ARE NOT GOING TO TURN FOR EXAMPLE. THIS CONCERN IS BEING ECHOED THROUGHOUT THE GOLDWING COMMUNITY. ANY OF THE ONLINE MESSAGE BOARDS OR FACEBOOK GROUPS HAVE MANY RIDERS SAYING THE EXACT SAME THING ABOUT THIS SYSTEM. IT IS EVEN MENTIONED IN MANY REVIEWS OF THE BIKE, FOR EXAMPLE: HONDA SAYS IT WAS BUILT THAT WAY AND ITS NORMAL TO TURN OFF EARLY... THIS DOESN'T MAKE ANY SENSE PLUS THEY OFFER AN OPTION IN THE SOFTWARE TO CONVERT IT TO MANUAL WHICH MEANS THEY KNEW THEY HAD A PROBLEM. WHO ELSE OFFERS AN OPTION TO TURN OFF THE AUTO CANCELLATION. WHAT OTHER TURN SIGNAL SYSTEM NEEDS TO BE CLICKED ON NUMEROUS TIMES BEFORE APPROACHING AN INTERSECTION YOU WANT TO TURN AT? IT STAYS ON FOR APPROXIMATELY 7 SECONDS THEN TURNS ITSELF OFF, WHICH ONLY GOOD FOR A QUICK LANE CHANGE. THIS IS OCCURRING ON EVERY BIKE FROM AT LEAST 2018 ON ACCORDING TO THE DEALER AND MY FRIENDS WHO HAVE THE SAME BIKE. THE GOLDWING FORUMS ARE FULL OF PEOPLE COMPLAINING ABOUT THIS ISSUE. HONDA NEEDS TO FIX IT OR STOP ADVERTISING THAT IT HAS AUTO TURN CANCELLATION. WHEN IT IS ACTUALLY A LANE CHANGE ONLY SWITCH. BIKE IS 2018 NEW GOLDWING WITH ONLY 3500 MILES ON IT.
Additional Notes:
I AM WRITING YOU REGARDING MY NEW 2018 HONDA GOLDWING TOUR. THE TURN SIGNAL CANCELLATION SYSTEM DOESN'T WORK. IT ONLY WORKS AS A LANE CHANGING PROGRAM, WHICH MAKES IT EXTREMELY UNSAFE. IN THEIR CURRENT IMPLEMENTATION THEY ARE UNPREDICTABLE AND THEY SIMPLY TURN OFF FAR TOO SOON. I OFTEN FIND THAT I HAVE TO TURN THEM BACK ON BEFORE I COMPLETE MY TURN. THAT IS OF COURSE VERY HARD TO KEEP TRACK OF AS YOU ARE SLOWING DOWN, DOWN SHIFTING, WATCHING TRAFFIC AND PLANNING YOUR TURN. IT HAS GOTTEN TO THE POINT WHERE I NO LONGER USE THIS FEATURE AS IT IS SAFETY HAZARD. PEOPLE AROUND YOU THINK YOU HAVE CHANGED YOUR MIND AND THAT YOU ARE NOT GOING TO TURN FOR EXAMPLE. THIS CONCERN IS BEING ECHOED THROUGHOUT THE GOLDWING COMMUNITY. ANY OF THE ONLINE MESSAGE BOARDS OR FACEBOOK GROUPS HAVE MANY RIDERS SAYING THE EXACT SAME THING ABOUT THIS SYSTEM. IT IS EVEN MENTIONED IN MANY REVIEWS OF THE BIKE, FOR EXAMPLE: HONDA SAYS IT WAS BUILT THAT WAY AND ITS NORMAL TO TURN OFF EARLY... THIS DOESN'T MAKE ANY SENSE PLUS THEY OFFER AN OPTION IN THE SOFTWARE TO CONVERT IT TO MANUAL WHICH MEANS THEY KNEW THEY HAD A PROBLEM. WHO ELSE OFFERS AN OPTION TO TURN OFF THE AUTO CANCELLATION. WHAT OTHER TURN SIGNAL SYSTEM NEEDS TO BE CLICKED ON NUMEROUS TIMES BEFORE APPROACHING AN INTERSECTION YOU WANT TO TURN AT? IT STAYS ON FOR APPROXIMATELY 7 SECONDS THEN TURNS ITSELF OFF, WHICH ONLY GOOD FOR A QUICK LANE CHANGE. THIS IS OCCURRING ON EVERY BIKE FROM AT LEAST 2018 ON ACCORDING TO THE DEALER AND MY FRIENDS WHO HAVE THE SAME BIKE. THE GOLDWING FORUMS ARE FULL OF PEOPLE COMPLAINING ABOUT THIS ISSUE. HONDA NEEDS TO FIX IT OR STOP ADVERTISING THAT IT HAS AUTO TURN CANCELLATION. WHEN IT IS ACTUALLY A LANE CHANGE ONLY SWITCH. BIKE IS 2018 NEW GOLDWING WITH ONLY 3500 MILES ON IT.
Mfg Campaign: 11326631
Recall Date: May 30, 2020
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
THIS IS A BRAND-NEW LEFTOVER 800 POUND MOTORCYCLE WITH ABSOLUTELY NO REBOUND IN THE FRONT SUSPENSION. IT RIDES WELL ON SMOOTH ROADS AND BECOMES EXTREMELY PUNISHING AND THREATENING ON NORMAL IMPERFECTIONS IN THE ROAD. I DISCOVERED THIS WITHIN MY FIRST TWENTY MINUTES OF OWNING THE BIKE AND HAVE BEEN TRYING TO GET HELP EVER SINCE. THIS IS HONDA'S PREMIUM TOURING BIKE, ONE THAT THEY CLAIM IS THE SMOOTHEST, MOST SOPHISTICATED LONG-DISTANCE BIKE ON THE PLANET, YET IT CONSTANTLY BOTTOMS OUT AND FEELS QUITE DANGEROUS OVER LARGER POTHOLES OR COMMON ROUGH AREAS ON SO MANY OF OUR CALIFORNIA ROADS. THE MECHANIC HONDA SENT ME TO CLAIMED THAT THIS "STIFFNESS THAT CANNOT BE ADJUSTED OUT" WAS NORMAL FOR THE BASE GOLD WING AND THAT THE ONLY WAY TO FIX IT WAS TO REPLACE THE STOCK SHOCKS WITH VERY EXPENSIVE AFTER-MARKET SHOCKS. THOUSANDS OF WORDS OF HONDA ADVERTISING CLAIM THAT IS THE FINEST, MOST COMFORTABLE TOURING BIKE ON THE ROAD, YET THEIR MECHANIC SAYS I NEED NEW SHOCKS. I HAVE FOUND THAT THIS BIKE IS DANGEROUS, AND I WELCOME ANY INSPECTION BY QUALIFIED ENGINEERS OR TECHNICIANS (THOSE WHO DON'T OWE THEIR LIVELIHOOD TO HONDA) TO PROVE WHAT I SAY, AND I AM WILLING TO PAY FOR THOSE INSPECTIONS. HONDA GAVE ME A THREE-YEAR UNLIMITED MILEAGE WARRANTY AND THEN SIMPLY VOIDED IT BY HAVING ONE OF THEIR UNDERLINGS SAY THE BIKE IS NORMAL. THIS IS CORPORATE OBFUSCATION AT ITS WORST. HONDA HAS DEVELOPED A BRAND NEW FRONT END AND SUSPENSION SYSTEM FOR 2018, AND THEY DON'T WANT TO OPEN PANDORA'S BOX AND ADMIT THAT SOME OF THESE BIKES ARE NOT SAFE TO RIDE. SHAMEFUL BEHAVIOR FOR A COMPANY I HAVE DONE BUSINESS WITH SINCE 1968. I KNOW AND CAN PROVE THAT MOST OF THESE BIKES, THE TRULY NORMAL ONES, RIDE VERY WELL, JUST AS I KNOW THAT MINE IS ABNORMAL AND AN ACCIDENT WAITING TO HAPPEN.
Corrective Action:
THIS IS A BRAND-NEW LEFTOVER 800 POUND MOTORCYCLE WITH ABSOLUTELY NO REBOUND IN THE FRONT SUSPENSION. IT RIDES WELL ON SMOOTH ROADS AND BECOMES EXTREMELY PUNISHING AND THREATENING ON NORMAL IMPERFECTIONS IN THE ROAD. I DISCOVERED THIS WITHIN MY FIRST TWENTY MINUTES OF OWNING THE BIKE AND HAVE BEEN TRYING TO GET HELP EVER SINCE. THIS IS HONDA'S PREMIUM TOURING BIKE, ONE THAT THEY CLAIM IS THE SMOOTHEST, MOST SOPHISTICATED LONG-DISTANCE BIKE ON THE PLANET, YET IT CONSTANTLY BOTTOMS OUT AND FEELS QUITE DANGEROUS OVER LARGER POTHOLES OR COMMON ROUGH AREAS ON SO MANY OF OUR CALIFORNIA ROADS. THE MECHANIC HONDA SENT ME TO CLAIMED THAT THIS "STIFFNESS THAT CANNOT BE ADJUSTED OUT" WAS NORMAL FOR THE BASE GOLD WING AND THAT THE ONLY WAY TO FIX IT WAS TO REPLACE THE STOCK SHOCKS WITH VERY EXPENSIVE AFTER-MARKET SHOCKS. THOUSANDS OF WORDS OF HONDA ADVERTISING CLAIM THAT IS THE FINEST, MOST COMFORTABLE TOURING BIKE ON THE ROAD, YET THEIR MECHANIC SAYS I NEED NEW SHOCKS. I HAVE FOUND THAT THIS BIKE IS DANGEROUS, AND I WELCOME ANY INSPECTION BY QUALIFIED ENGINEERS OR TECHNICIANS (THOSE WHO DON'T OWE THEIR LIVELIHOOD TO HONDA) TO PROVE WHAT I SAY, AND I AM WILLING TO PAY FOR THOSE INSPECTIONS. HONDA GAVE ME A THREE-YEAR UNLIMITED MILEAGE WARRANTY AND THEN SIMPLY VOIDED IT BY HAVING ONE OF THEIR UNDERLINGS SAY THE BIKE IS NORMAL. THIS IS CORPORATE OBFUSCATION AT ITS WORST. HONDA HAS DEVELOPED A BRAND NEW FRONT END AND SUSPENSION SYSTEM FOR 2018, AND THEY DON'T WANT TO OPEN PANDORA'S BOX AND ADMIT THAT SOME OF THESE BIKES ARE NOT SAFE TO RIDE. SHAMEFUL BEHAVIOR FOR A COMPANY I HAVE DONE BUSINESS WITH SINCE 1968. I KNOW AND CAN PROVE THAT MOST OF THESE BIKES, THE TRULY NORMAL ONES, RIDE VERY WELL, JUST AS I KNOW THAT MINE IS ABNORMAL AND AN ACCIDENT WAITING TO HAPPEN.
Additional Notes:
THIS IS A BRAND-NEW LEFTOVER 800 POUND MOTORCYCLE WITH ABSOLUTELY NO REBOUND IN THE FRONT SUSPENSION. IT RIDES WELL ON SMOOTH ROADS AND BECOMES EXTREMELY PUNISHING AND THREATENING ON NORMAL IMPERFECTIONS IN THE ROAD. I DISCOVERED THIS WITHIN MY FIRST TWENTY MINUTES OF OWNING THE BIKE AND HAVE BEEN TRYING TO GET HELP EVER SINCE. THIS IS HONDA'S PREMIUM TOURING BIKE, ONE THAT THEY CLAIM IS THE SMOOTHEST, MOST SOPHISTICATED LONG-DISTANCE BIKE ON THE PLANET, YET IT CONSTANTLY BOTTOMS OUT AND FEELS QUITE DANGEROUS OVER LARGER POTHOLES OR COMMON ROUGH AREAS ON SO MANY OF OUR CALIFORNIA ROADS. THE MECHANIC HONDA SENT ME TO CLAIMED THAT THIS "STIFFNESS THAT CANNOT BE ADJUSTED OUT" WAS NORMAL FOR THE BASE GOLD WING AND THAT THE ONLY WAY TO FIX IT WAS TO REPLACE THE STOCK SHOCKS WITH VERY EXPENSIVE AFTER-MARKET SHOCKS. THOUSANDS OF WORDS OF HONDA ADVERTISING CLAIM THAT IS THE FINEST, MOST COMFORTABLE TOURING BIKE ON THE ROAD, YET THEIR MECHANIC SAYS I NEED NEW SHOCKS. I HAVE FOUND THAT THIS BIKE IS DANGEROUS, AND I WELCOME ANY INSPECTION BY QUALIFIED ENGINEERS OR TECHNICIANS (THOSE WHO DON'T OWE THEIR LIVELIHOOD TO HONDA) TO PROVE WHAT I SAY, AND I AM WILLING TO PAY FOR THOSE INSPECTIONS. HONDA GAVE ME A THREE-YEAR UNLIMITED MILEAGE WARRANTY AND THEN SIMPLY VOIDED IT BY HAVING ONE OF THEIR UNDERLINGS SAY THE BIKE IS NORMAL. THIS IS CORPORATE OBFUSCATION AT ITS WORST. HONDA HAS DEVELOPED A BRAND NEW FRONT END AND SUSPENSION SYSTEM FOR 2018, AND THEY DON'T WANT TO OPEN PANDORA'S BOX AND ADMIT THAT SOME OF THESE BIKES ARE NOT SAFE TO RIDE. SHAMEFUL BEHAVIOR FOR A COMPANY I HAVE DONE BUSINESS WITH SINCE 1968. I KNOW AND CAN PROVE THAT MOST OF THESE BIKES, THE TRULY NORMAL ONES, RIDE VERY WELL, JUST AS I KNOW THAT MINE IS ABNORMAL AND AN ACCIDENT WAITING TO HAPPEN.
Mfg Campaign: 11322126
Recall Date: Apr 24, 2020
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
2 INCIDENTS- MAY 26TH 2019 AND NOVEMBER 24TH 2019. AT A STOP ON A STREET - THIS MOTORCYCLE HAS THE HONDA 7 SPEED DUAL CLUTCH TRANSMISSION - TRANSMISSION IN DRIVE, THE GOLD WING TOUR DCT MOTORCYCLE ENGINE RPMS INCREASED WITHOUT OPENING THE THROTTLE CAUSING THE BIKE TO LEAP FORWARD UNEXPECTEDLY. THE FIRST OCCURRENCE IN MAY HAPPENED WHILE THE FRONT BRAKE WAS APPLIED WHICH WAS NOT SUFFICIENT AS THE ENGINE POWER OVERCAME THE BRAKES AND JUMPED FORWARD ABOUT 6 FEET - THE BIKE WAS STOPPED BY ENGAGING THE KILL SWITCH. THE SECOND TIME IN NOVEMBER MY HAND WAS NOT ON THE RIGHT HANDLE - THROTTLE - WHEN THE ENGINE SURGED UNEXPECTEDLY AND CAUSED THE BIKE TO GO FORWARD ABOUT 4 FEET BEFORE I COULD GRAB THE BRAKES AND STOP FORWARD MOTION. FORTUNATELY IN BOTH CASES THERE WAS NOT A VEHICLE IN FRONT OF ME......
Corrective Action:
2 INCIDENTS- MAY 26TH 2019 AND NOVEMBER 24TH 2019. AT A STOP ON A STREET - THIS MOTORCYCLE HAS THE HONDA 7 SPEED DUAL CLUTCH TRANSMISSION - TRANSMISSION IN DRIVE, THE GOLD WING TOUR DCT MOTORCYCLE ENGINE RPMS INCREASED WITHOUT OPENING THE THROTTLE CAUSING THE BIKE TO LEAP FORWARD UNEXPECTEDLY. THE FIRST OCCURRENCE IN MAY HAPPENED WHILE THE FRONT BRAKE WAS APPLIED WHICH WAS NOT SUFFICIENT AS THE ENGINE POWER OVERCAME THE BRAKES AND JUMPED FORWARD ABOUT 6 FEET - THE BIKE WAS STOPPED BY ENGAGING THE KILL SWITCH. THE SECOND TIME IN NOVEMBER MY HAND WAS NOT ON THE RIGHT HANDLE - THROTTLE - WHEN THE ENGINE SURGED UNEXPECTEDLY AND CAUSED THE BIKE TO GO FORWARD ABOUT 4 FEET BEFORE I COULD GRAB THE BRAKES AND STOP FORWARD MOTION. FORTUNATELY IN BOTH CASES THERE WAS NOT A VEHICLE IN FRONT OF ME......
Additional Notes:
2 INCIDENTS- MAY 26TH 2019 AND NOVEMBER 24TH 2019. AT A STOP ON A STREET - THIS MOTORCYCLE HAS THE HONDA 7 SPEED DUAL CLUTCH TRANSMISSION - TRANSMISSION IN DRIVE, THE GOLD WING TOUR DCT MOTORCYCLE ENGINE RPMS INCREASED WITHOUT OPENING THE THROTTLE CAUSING THE BIKE TO LEAP FORWARD UNEXPECTEDLY. THE FIRST OCCURRENCE IN MAY HAPPENED WHILE THE FRONT BRAKE WAS APPLIED WHICH WAS NOT SUFFICIENT AS THE ENGINE POWER OVERCAME THE BRAKES AND JUMPED FORWARD ABOUT 6 FEET - THE BIKE WAS STOPPED BY ENGAGING THE KILL SWITCH. THE SECOND TIME IN NOVEMBER MY HAND WAS NOT ON THE RIGHT HANDLE - THROTTLE - WHEN THE ENGINE SURGED UNEXPECTEDLY AND CAUSED THE BIKE TO GO FORWARD ABOUT 4 FEET BEFORE I COULD GRAB THE BRAKES AND STOP FORWARD MOTION. FORTUNATELY IN BOTH CASES THERE WAS NOT A VEHICLE IN FRONT OF ME......
Mfg Campaign: 11286673
Recall Date: Dec 3, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury