Complaints & Recalls
Official Safety Recalls - Important!
54 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FE5
Recall Date: Mar 16, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2022 Odyssey vehicles equipped with Bridgestone tires. The affected vehicles may have a tire that contains a pinhole, causing a slow air leak. As such, these tires fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 139, "New Pneumatic Radial Tires for Light Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: HBL
Recall Date: Sep 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2022 Odyssey vehicles. The second-row outboard seats may have deformed seat rail locking mechanisms, which could prevent the seat rails from locking into place.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: YBE
Recall Date: Jun 7, 2021
Consumer Complaints
126 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
I have done all services according to Honda dealer. At 120,000 miles my transmission is bad and I have to replace it now They are asking for $4000.00
Corrective Action:
I have done all services according to Honda dealer. At 120,000 miles my transmission is bad and I have to replace it now They are asking for $4000.00
Additional Notes:
I have done all services according to Honda dealer. At 120,000 miles my transmission is bad and I have to replace it now They are asking for $4000.00
Mfg Campaign: 11649837
Recall Date: Mar 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The fuel door will not open. It appears the fuel door actuator has failed. This can result in being stranded as not able to fuel. Dealer has confirmed and is charging me to fix. Vehicle only has about 33,000 miles on it and is 44 months in service. There were no warning lights, but interesting enough the driver side sliding door does make a grumbling noise like it needs to be oiled. I am having the dealer review this as well.
Corrective Action:
The fuel door will not open. It appears the fuel door actuator has failed. This can result in being stranded as not able to fuel. Dealer has confirmed and is charging me to fix. Vehicle only has about 33,000 miles on it and is 44 months in service. There were no warning lights, but interesting enough the driver side sliding door does make a grumbling noise like it needs to be oiled. I am having the dealer review this as well.
Additional Notes:
The fuel door will not open. It appears the fuel door actuator has failed. This can result in being stranded as not able to fuel. Dealer has confirmed and is charging me to fix. Vehicle only has about 33,000 miles on it and is 44 months in service. There were no warning lights, but interesting enough the driver side sliding door does make a grumbling noise like it needs to be oiled. I am having the dealer review this as well.
Mfg Campaign: 11644277
Recall Date: Feb 22, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Water leak causing failure of tailgate control module. Water intrusion of rear drivers side allows damage to the unit controlling the rear tailgate- rendering inoperable or unable to open/close.
Corrective Action:
Water leak causing failure of tailgate control module. Water intrusion of rear drivers side allows damage to the unit controlling the rear tailgate- rendering inoperable or unable to open/close.
Additional Notes:
Water leak causing failure of tailgate control module. Water intrusion of rear drivers side allows damage to the unit controlling the rear tailgate- rendering inoperable or unable to open/close.
Mfg Campaign: 11640074
Recall Date: Feb 1, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am writing to file a safety complaint about the 2022 Honda Odyssey Elite concerning critical infotainment and electrical system failures that present significant safety risks. These failures include power cycling, freezing, and complete system shutdowns, which impair essential vehicle functions like navigation, climate control, and communication. The random nature of the failures makes it difficult for technicians to replicate the problem, but it occurs intermittently while driving. Normally, the infotainment system just fails, requiring the car to be parked and power cycled, including opening and closing a door. On one occasion, the vehicle catastrophically failed during operation and would not restart. The car had to be towed to the dealer, but when it arrived, it was able to start without any jump-start. The dealer stated they could not replicate the issue so there was nothing that would be done beyond replacing the battery.
Corrective Action:
I am writing to file a safety complaint about the 2022 Honda Odyssey Elite concerning critical infotainment and electrical system failures that present significant safety risks. These failures include power cycling, freezing, and complete system shutdowns, which impair essential vehicle functions like navigation, climate control, and communication. The random nature of the failures makes it difficult for technicians to replicate the problem, but it occurs intermittently while driving. Normally, the infotainment system just fails, requiring the car to be parked and power cycled, including opening and closing a door. On one occasion, the vehicle catastrophically failed during operation and would not restart. The car had to be towed to the dealer, but when it arrived, it was able to start without any jump-start. The dealer stated they could not replicate the issue so there was nothing that would be done beyond replacing the battery.
Additional Notes:
I am writing to file a safety complaint about the 2022 Honda Odyssey Elite concerning critical infotainment and electrical system failures that present significant safety risks. These failures include power cycling, freezing, and complete system shutdowns, which impair essential vehicle functions like navigation, climate control, and communication. The random nature of the failures makes it difficult for technicians to replicate the problem, but it occurs intermittently while driving. Normally, the infotainment system just fails, requiring the car to be parked and power cycled, including opening and closing a door. On one occasion, the vehicle catastrophically failed during operation and would not restart. The car had to be towed to the dealer, but when it arrived, it was able to start without any jump-start. The dealer stated they could not replicate the issue so there was nothing that would be done beyond replacing the battery.
Mfg Campaign: 11638898
Recall Date: Jan 27, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am writing to file a safety complaint about the 2022 Honda Odyssey Elite concerning critical infotainment and electrical system failures that present significant safety risks. These failures include power cycling, freezing, and complete system shutdowns, which impair essential vehicle functions like navigation, climate control, and communication. The random nature of the failures makes it difficult for technicians to replicate the problem, but it occurs intermittently while driving. Normally, the infotainment system just fails, requiring the car to be parked and power cycled, including opening and closing a door. On one occasion, the vehicle catastrophically failed during operation and would not restart. The car had to be towed to the dealer, but when it arrived, it was able to start without any jump-start. The dealer stated they could not replicate the issue so there was nothing that would be done beyond replacing the battery.
Corrective Action:
I am writing to file a safety complaint about the 2022 Honda Odyssey Elite concerning critical infotainment and electrical system failures that present significant safety risks. These failures include power cycling, freezing, and complete system shutdowns, which impair essential vehicle functions like navigation, climate control, and communication. The random nature of the failures makes it difficult for technicians to replicate the problem, but it occurs intermittently while driving. Normally, the infotainment system just fails, requiring the car to be parked and power cycled, including opening and closing a door. On one occasion, the vehicle catastrophically failed during operation and would not restart. The car had to be towed to the dealer, but when it arrived, it was able to start without any jump-start. The dealer stated they could not replicate the issue so there was nothing that would be done beyond replacing the battery.
Additional Notes:
I am writing to file a safety complaint about the 2022 Honda Odyssey Elite concerning critical infotainment and electrical system failures that present significant safety risks. These failures include power cycling, freezing, and complete system shutdowns, which impair essential vehicle functions like navigation, climate control, and communication. The random nature of the failures makes it difficult for technicians to replicate the problem, but it occurs intermittently while driving. Normally, the infotainment system just fails, requiring the car to be parked and power cycled, including opening and closing a door. On one occasion, the vehicle catastrophically failed during operation and would not restart. The car had to be towed to the dealer, but when it arrived, it was able to start without any jump-start. The dealer stated they could not replicate the issue so there was nothing that would be done beyond replacing the battery.
Mfg Campaign: 11638898
Recall Date: Jan 27, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Anti-Theft System on the car randomly looses power. This causes the car's power to cut out when you are slowing down and apply the brakes to stop. Once the power cuts, you have to wait about 30 seconds before the ignition Start button illuminates again to restart the car. Once you restart the car the screen on the center dash (stereo/navigation screen) states the Anti-Theft System lost power and you must push the power button in on the stereo for a few seconds to reset it. When it occurs while at a stop sign, traffic signal or during stop and go traffic, other drivers have to wait for you to reset the car so you can proceed and get out of the way. When it occurs during parking, you get out of the car and when you attempt to lock the car it will not since the system lost power. You have to get back in the car, restart it, reset the Anti-Theft system, stop the car and then get out to lock it. With this issue, the system loosing power while in the flow of traffic is a safety hazard. This issue did not start to occur until after my Honda was serviced and had its system updated for the Auto Start safety recall.
Corrective Action:
The Anti-Theft System on the car randomly looses power. This causes the car's power to cut out when you are slowing down and apply the brakes to stop. Once the power cuts, you have to wait about 30 seconds before the ignition Start button illuminates again to restart the car. Once you restart the car the screen on the center dash (stereo/navigation screen) states the Anti-Theft System lost power and you must push the power button in on the stereo for a few seconds to reset it. When it occurs while at a stop sign, traffic signal or during stop and go traffic, other drivers have to wait for you to reset the car so you can proceed and get out of the way. When it occurs during parking, you get out of the car and when you attempt to lock the car it will not since the system lost power. You have to get back in the car, restart it, reset the Anti-Theft system, stop the car and then get out to lock it. With this issue, the system loosing power while in the flow of traffic is a safety hazard. This issue did not start to occur until after my Honda was serviced and had its system updated for the Auto Start safety recall.
Additional Notes:
The Anti-Theft System on the car randomly looses power. This causes the car's power to cut out when you are slowing down and apply the brakes to stop. Once the power cuts, you have to wait about 30 seconds before the ignition Start button illuminates again to restart the car. Once you restart the car the screen on the center dash (stereo/navigation screen) states the Anti-Theft System lost power and you must push the power button in on the stereo for a few seconds to reset it. When it occurs while at a stop sign, traffic signal or during stop and go traffic, other drivers have to wait for you to reset the car so you can proceed and get out of the way. When it occurs during parking, you get out of the car and when you attempt to lock the car it will not since the system lost power. You have to get back in the car, restart it, reset the Anti-Theft system, stop the car and then get out to lock it. With this issue, the system loosing power while in the flow of traffic is a safety hazard. This issue did not start to occur until after my Honda was serviced and had its system updated for the Auto Start safety recall.
Mfg Campaign: 11632803
Recall Date: Dec 28, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Third row drivers-side power outlet caught on fire while dropping kids off at school. Kids started saying they smelled smoke while driving. Six year old child was sitting in seat right next to the power outlet shouted the van was on fire, everyone exited vehicle Fire extinguisher from school was used to put the fire out. Fire department came, stated the fire seemed electrical in nature; do not have fire department report yet. Plastic and surrounding area are melted from the fire. Vehicle is currently sitting at mechanics lot waiting to hear back from Honda; insurance told us to wait to hear back from Honda before they would do anything. Called the Honda Customer Care on the date of the incident and have still not heard back from them; have called multiple times and they say we are in a queue and there’s nothing they can do until our case reaches the top of the queue. No lights came on leading up to the fire. Incident seems very similar to Safety Recall Report 20V-066.
Corrective Action:
Third row drivers-side power outlet caught on fire while dropping kids off at school. Kids started saying they smelled smoke while driving. Six year old child was sitting in seat right next to the power outlet shouted the van was on fire, everyone exited vehicle Fire extinguisher from school was used to put the fire out. Fire department came, stated the fire seemed electrical in nature; do not have fire department report yet. Plastic and surrounding area are melted from the fire. Vehicle is currently sitting at mechanics lot waiting to hear back from Honda; insurance told us to wait to hear back from Honda before they would do anything. Called the Honda Customer Care on the date of the incident and have still not heard back from them; have called multiple times and they say we are in a queue and there’s nothing they can do until our case reaches the top of the queue. No lights came on leading up to the fire. Incident seems very similar to Safety Recall Report 20V-066.
Additional Notes:
Third row drivers-side power outlet caught on fire while dropping kids off at school. Kids started saying they smelled smoke while driving. Six year old child was sitting in seat right next to the power outlet shouted the van was on fire, everyone exited vehicle Fire extinguisher from school was used to put the fire out. Fire department came, stated the fire seemed electrical in nature; do not have fire department report yet. Plastic and surrounding area are melted from the fire. Vehicle is currently sitting at mechanics lot waiting to hear back from Honda; insurance told us to wait to hear back from Honda before they would do anything. Called the Honda Customer Care on the date of the incident and have still not heard back from them; have called multiple times and they say we are in a queue and there’s nothing they can do until our case reaches the top of the queue. No lights came on leading up to the fire. Incident seems very similar to Safety Recall Report 20V-066.
Mfg Campaign: 11632168
Recall Date: Dec 23, 2024
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
While waiting at a traffic light, I began moving as soon as the light turned green. However, I was momentarily blinded by the sun and accidentally hit the curb. The airbag deployed but failed to inflate properly; it just fizzled out and hung limp, like a deflated balloon. Fortunately, I was traveling at less than 5 mph, and no one was injured. However, the situation could have been much worse if the vehicle had been moving at a higher speed.
Corrective Action:
While waiting at a traffic light, I began moving as soon as the light turned green. However, I was momentarily blinded by the sun and accidentally hit the curb. The airbag deployed but failed to inflate properly; it just fizzled out and hung limp, like a deflated balloon. Fortunately, I was traveling at less than 5 mph, and no one was injured. However, the situation could have been much worse if the vehicle had been moving at a higher speed.
Additional Notes:
While waiting at a traffic light, I began moving as soon as the light turned green. However, I was momentarily blinded by the sun and accidentally hit the curb. The airbag deployed but failed to inflate properly; it just fizzled out and hung limp, like a deflated balloon. Fortunately, I was traveling at less than 5 mph, and no one was injured. However, the situation could have been much worse if the vehicle had been moving at a higher speed.
Mfg Campaign: 11625801
Recall Date: Nov 17, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission failed on two separate occasions. The first instance occurred while making a left turn when the gear shifting malfunctioned, causing the vehicle to emit a groaning noise. This happened at a speed of less than 5 mph and lasted only a couple of seconds. The second incident took place while I was waiting at a traffic light. When the light turned green, my vehicle failed to move. I immediately turned on the emergency lights, as I was the first car in the lane. More than half a dozen vehicles passed me before I turned off the engine and restarted it, which allowed me to move just before the light turned red again. This situation was risky, as I could have been rear-ended by cars behind me. This reminded me of a few unfortunate incidents in the past where I was hit from behind by other vehicles, adding to my concern about this experience.
Corrective Action:
The transmission failed on two separate occasions. The first instance occurred while making a left turn when the gear shifting malfunctioned, causing the vehicle to emit a groaning noise. This happened at a speed of less than 5 mph and lasted only a couple of seconds. The second incident took place while I was waiting at a traffic light. When the light turned green, my vehicle failed to move. I immediately turned on the emergency lights, as I was the first car in the lane. More than half a dozen vehicles passed me before I turned off the engine and restarted it, which allowed me to move just before the light turned red again. This situation was risky, as I could have been rear-ended by cars behind me. This reminded me of a few unfortunate incidents in the past where I was hit from behind by other vehicles, adding to my concern about this experience.
Additional Notes:
The transmission failed on two separate occasions. The first instance occurred while making a left turn when the gear shifting malfunctioned, causing the vehicle to emit a groaning noise. This happened at a speed of less than 5 mph and lasted only a couple of seconds. The second incident took place while I was waiting at a traffic light. When the light turned green, my vehicle failed to move. I immediately turned on the emergency lights, as I was the first car in the lane. More than half a dozen vehicles passed me before I turned off the engine and restarted it, which allowed me to move just before the light turned red again. This situation was risky, as I could have been rear-ended by cars behind me. This reminded me of a few unfortunate incidents in the past where I was hit from behind by other vehicles, adding to my concern about this experience.
Mfg Campaign: 11625803
Recall Date: Nov 17, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Immediately after picking up my vehicle following the replacement of the front bumper, I noticed the keyless entry system started to malfunction. When I touched the driver’s door handle, it didn’t respond as it should. Instead, I had to use the rear left passenger door handle to unlock the driver’s door. Additionally, the vehicle used to emit a warning buzz if any doors were not properly closed. However, after the repair, this warning sound no longer functions. When the doors are properly closed, the vehicle typically beeps twice in quick succession, but these beeps are sometimes too faint to hear due to background noise. Three days ago, I returned home after dark and unknowingly left my vehicle unlocked in the driveway because I didn’t hear the usual warning sound. That night, a burglar entered the vehicle, ransacked it in search of cash or valuables, and stole my $100 jumpstarter/tire inflator. Alarmingly, my garage door opener was on the sun visor, which could have led to a much worse situation. This malfunction has caused serious concerns, as the lack of clear audible warnings creates opportunities for oversights and security risks. Besides, I talked to the dealership more than three different occasions but I got no help. On one occassion, service technician said to leave my vehicle longer than a day but I was in no situation to accept that offer.
Corrective Action:
Immediately after picking up my vehicle following the replacement of the front bumper, I noticed the keyless entry system started to malfunction. When I touched the driver’s door handle, it didn’t respond as it should. Instead, I had to use the rear left passenger door handle to unlock the driver’s door. Additionally, the vehicle used to emit a warning buzz if any doors were not properly closed. However, after the repair, this warning sound no longer functions. When the doors are properly closed, the vehicle typically beeps twice in quick succession, but these beeps are sometimes too faint to hear due to background noise. Three days ago, I returned home after dark and unknowingly left my vehicle unlocked in the driveway because I didn’t hear the usual warning sound. That night, a burglar entered the vehicle, ransacked it in search of cash or valuables, and stole my $100 jumpstarter/tire inflator. Alarmingly, my garage door opener was on the sun visor, which could have led to a much worse situation. This malfunction has caused serious concerns, as the lack of clear audible warnings creates opportunities for oversights and security risks. Besides, I talked to the dealership more than three different occasions but I got no help. On one occassion, service technician said to leave my vehicle longer than a day but I was in no situation to accept that offer.
Additional Notes:
Immediately after picking up my vehicle following the replacement of the front bumper, I noticed the keyless entry system started to malfunction. When I touched the driver’s door handle, it didn’t respond as it should. Instead, I had to use the rear left passenger door handle to unlock the driver’s door. Additionally, the vehicle used to emit a warning buzz if any doors were not properly closed. However, after the repair, this warning sound no longer functions. When the doors are properly closed, the vehicle typically beeps twice in quick succession, but these beeps are sometimes too faint to hear due to background noise. Three days ago, I returned home after dark and unknowingly left my vehicle unlocked in the driveway because I didn’t hear the usual warning sound. That night, a burglar entered the vehicle, ransacked it in search of cash or valuables, and stole my $100 jumpstarter/tire inflator. Alarmingly, my garage door opener was on the sun visor, which could have led to a much worse situation. This malfunction has caused serious concerns, as the lack of clear audible warnings creates opportunities for oversights and security risks. Besides, I talked to the dealership more than three different occasions but I got no help. On one occassion, service technician said to leave my vehicle longer than a day but I was in no situation to accept that offer.
Mfg Campaign: 11625804
Recall Date: Nov 17, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Engine totally shut down at a stop sign. No indicator lights were on, the van was completely "dead". The van restarted after continuously mashing engine start button for 4 minutes. During the other occurrence, the engine would not restart after a short store stop but some of the lights were on on the dashboard. The van restarted after about a minute. These occurrences happened within 2 weeks of each other and the mileage was between 44,000-46,000mi.
Corrective Action:
Engine totally shut down at a stop sign. No indicator lights were on, the van was completely "dead". The van restarted after continuously mashing engine start button for 4 minutes. During the other occurrence, the engine would not restart after a short store stop but some of the lights were on on the dashboard. The van restarted after about a minute. These occurrences happened within 2 weeks of each other and the mileage was between 44,000-46,000mi.
Additional Notes:
Engine totally shut down at a stop sign. No indicator lights were on, the van was completely "dead". The van restarted after continuously mashing engine start button for 4 minutes. During the other occurrence, the engine would not restart after a short store stop but some of the lights were on on the dashboard. The van restarted after about a minute. These occurrences happened within 2 weeks of each other and the mileage was between 44,000-46,000mi.
Mfg Campaign: 11624588
Recall Date: Nov 11, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
After I took my car through a car wash I got the folllowing alert, "Radar obstructed warning." After this warning I then got the warnings for brake system, cruise control all not working
Corrective Action:
After I took my car through a car wash I got the folllowing alert, "Radar obstructed warning." After this warning I then got the warnings for brake system, cruise control all not working
Additional Notes:
After I took my car through a car wash I got the folllowing alert, "Radar obstructed warning." After this warning I then got the warnings for brake system, cruise control all not working
Mfg Campaign: 11621867
Recall Date: Oct 25, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
After I took my car through a car wash I got the folllowing alert, "Radar obstructed warning." After this warning I then got the warnings for brake system, cruise control all not working
Corrective Action:
After I took my car through a car wash I got the folllowing alert, "Radar obstructed warning." After this warning I then got the warnings for brake system, cruise control all not working
Additional Notes:
After I took my car through a car wash I got the folllowing alert, "Radar obstructed warning." After this warning I then got the warnings for brake system, cruise control all not working
Mfg Campaign: 11621867
Recall Date: Oct 25, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
After I took my car through a car wash I got the folllowing alert, "Radar obstructed warning." After this warning I then got the warnings for brake system, cruise control all not working
Corrective Action:
After I took my car through a car wash I got the folllowing alert, "Radar obstructed warning." After this warning I then got the warnings for brake system, cruise control all not working
Additional Notes:
After I took my car through a car wash I got the folllowing alert, "Radar obstructed warning." After this warning I then got the warnings for brake system, cruise control all not working
Mfg Campaign: 11621867
Recall Date: Oct 25, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While placing an item in the rear of my Honda Odyssey mini-van the hatch began to close on me. The safety sensor did not activate and the hatch was closing with great pressure. I was able to slide out before being pinned or severely injured. After investigating why it happened, I discovered and was able to replicate the behavior. The key fob was in my right front pocket at the time I was almost pinned. My house key pressed and held the rear hatch button on the key fob causing it to close. Because the button was pinned down by my other key, the safety pressure sensor failed to activate. I was able to replicate and film this behavior. I was also able to replicate the behavior using my parent's neighbor's Honda Passport. 1. This occurred after turning off the vehicle, and on the first time closing the rear hatch. I have video of being able to replicate the issue available.
Corrective Action:
While placing an item in the rear of my Honda Odyssey mini-van the hatch began to close on me. The safety sensor did not activate and the hatch was closing with great pressure. I was able to slide out before being pinned or severely injured. After investigating why it happened, I discovered and was able to replicate the behavior. The key fob was in my right front pocket at the time I was almost pinned. My house key pressed and held the rear hatch button on the key fob causing it to close. Because the button was pinned down by my other key, the safety pressure sensor failed to activate. I was able to replicate and film this behavior. I was also able to replicate the behavior using my parent's neighbor's Honda Passport. 1. This occurred after turning off the vehicle, and on the first time closing the rear hatch. I have video of being able to replicate the issue available.
Additional Notes:
While placing an item in the rear of my Honda Odyssey mini-van the hatch began to close on me. The safety sensor did not activate and the hatch was closing with great pressure. I was able to slide out before being pinned or severely injured. After investigating why it happened, I discovered and was able to replicate the behavior. The key fob was in my right front pocket at the time I was almost pinned. My house key pressed and held the rear hatch button on the key fob causing it to close. Because the button was pinned down by my other key, the safety pressure sensor failed to activate. I was able to replicate and film this behavior. I was also able to replicate the behavior using my parent's neighbor's Honda Passport. 1. This occurred after turning off the vehicle, and on the first time closing the rear hatch. I have video of being able to replicate the issue available.
Mfg Campaign: 11621158
Recall Date: Oct 21, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
For approximately 1 year the collision mitigation braking system will intermittently activate even when no hazards or objects are present in front of the vehicle. This has happened regardless of speed or any other conditions and has even happened while accelerating. There are no lights or warnings that present before the system activates. This poses a hazard of losing control of the vehicle or potential causing a crash due to the unexpected and sudden braking. This problem is intermittent and does not happen every time the car is driving but has happened enough to bring the car in to the service center. The first time we were told they couldn't replicate the problem so they wouldn't look into it. The second time they acknowledged a know issue with their collision mitigation system and recommended the camera and radar be recalibrated at a cost of $850. For some reason this failure of the system is not covered under warranty. They also stated the calibration is not guaranteed to fix the problem.
Corrective Action:
For approximately 1 year the collision mitigation braking system will intermittently activate even when no hazards or objects are present in front of the vehicle. This has happened regardless of speed or any other conditions and has even happened while accelerating. There are no lights or warnings that present before the system activates. This poses a hazard of losing control of the vehicle or potential causing a crash due to the unexpected and sudden braking. This problem is intermittent and does not happen every time the car is driving but has happened enough to bring the car in to the service center. The first time we were told they couldn't replicate the problem so they wouldn't look into it. The second time they acknowledged a know issue with their collision mitigation system and recommended the camera and radar be recalibrated at a cost of $850. For some reason this failure of the system is not covered under warranty. They also stated the calibration is not guaranteed to fix the problem.
Additional Notes:
For approximately 1 year the collision mitigation braking system will intermittently activate even when no hazards or objects are present in front of the vehicle. This has happened regardless of speed or any other conditions and has even happened while accelerating. There are no lights or warnings that present before the system activates. This poses a hazard of losing control of the vehicle or potential causing a crash due to the unexpected and sudden braking. This problem is intermittent and does not happen every time the car is driving but has happened enough to bring the car in to the service center. The first time we were told they couldn't replicate the problem so they wouldn't look into it. The second time they acknowledged a know issue with their collision mitigation system and recommended the camera and radar be recalibrated at a cost of $850. For some reason this failure of the system is not covered under warranty. They also stated the calibration is not guaranteed to fix the problem.
Mfg Campaign: 11611191
Recall Date: Aug 27, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
For approximately 1 year the collision mitigation braking system will intermittently activate even when no hazards or objects are present in front of the vehicle. This has happened regardless of speed or any other conditions and has even happened while accelerating. There are no lights or warnings that present before the system activates. This poses a hazard of losing control of the vehicle or potential causing a crash due to the unexpected and sudden braking. This problem is intermittent and does not happen every time the car is driving but has happened enough to bring the car in to the service center. The first time we were told they couldn't replicate the problem so they wouldn't look into it. The second time they acknowledged a know issue with their collision mitigation system and recommended the camera and radar be recalibrated at a cost of $850. For some reason this failure of the system is not covered under warranty. They also stated the calibration is not guaranteed to fix the problem.
Corrective Action:
For approximately 1 year the collision mitigation braking system will intermittently activate even when no hazards or objects are present in front of the vehicle. This has happened regardless of speed or any other conditions and has even happened while accelerating. There are no lights or warnings that present before the system activates. This poses a hazard of losing control of the vehicle or potential causing a crash due to the unexpected and sudden braking. This problem is intermittent and does not happen every time the car is driving but has happened enough to bring the car in to the service center. The first time we were told they couldn't replicate the problem so they wouldn't look into it. The second time they acknowledged a know issue with their collision mitigation system and recommended the camera and radar be recalibrated at a cost of $850. For some reason this failure of the system is not covered under warranty. They also stated the calibration is not guaranteed to fix the problem.
Additional Notes:
For approximately 1 year the collision mitigation braking system will intermittently activate even when no hazards or objects are present in front of the vehicle. This has happened regardless of speed or any other conditions and has even happened while accelerating. There are no lights or warnings that present before the system activates. This poses a hazard of losing control of the vehicle or potential causing a crash due to the unexpected and sudden braking. This problem is intermittent and does not happen every time the car is driving but has happened enough to bring the car in to the service center. The first time we were told they couldn't replicate the problem so they wouldn't look into it. The second time they acknowledged a know issue with their collision mitigation system and recommended the camera and radar be recalibrated at a cost of $850. For some reason this failure of the system is not covered under warranty. They also stated the calibration is not guaranteed to fix the problem.
Mfg Campaign: 11611191
Recall Date: Aug 27, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rearview mirror became unglued to the windshield causing it to bobble around. It is unsafe to have a rearview mirror that doesn't work and the electronics inside it are unable to work correctly if not mounted properly. The dealership reported that it was a defect. It also is not something they could glue back into place and that the entire windshield needs to be replaced and a new mirror put on and recalibrated due to the electronics involved. This is on a 3 year old car that has 43k miles on it. Flow Honda of Charlottesville provided a video detailing their analysis by the technician. The video can be viewed here on Flow Honda's site: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The rearview mirror became unglued to the windshield causing it to bobble around. It is unsafe to have a rearview mirror that doesn't work and the electronics inside it are unable to work correctly if not mounted properly. The dealership reported that it was a defect. It also is not something they could glue back into place and that the entire windshield needs to be replaced and a new mirror put on and recalibrated due to the electronics involved. This is on a 3 year old car that has 43k miles on it. Flow Honda of Charlottesville provided a video detailing their analysis by the technician. The video can be viewed here on Flow Honda's site: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The rearview mirror became unglued to the windshield causing it to bobble around. It is unsafe to have a rearview mirror that doesn't work and the electronics inside it are unable to work correctly if not mounted properly. The dealership reported that it was a defect. It also is not something they could glue back into place and that the entire windshield needs to be replaced and a new mirror put on and recalibrated due to the electronics involved. This is on a 3 year old car that has 43k miles on it. Flow Honda of Charlottesville provided a video detailing their analysis by the technician. The video can be viewed here on Flow Honda's site: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11610162
Recall Date: Aug 22, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Vehicle braking system gets activated too often. Dealership services cannot find anything nor accept there's any issues. Today 08/15/2024 the vehicle locked up the brakes, while driving at 55 mph; injuring a 15 yr; 12 yr; 11yr; and 57 yr. Grandmother. Called dealership services and stated they will see vehicle, but don't believe to find anything, as before. Two of my family members sustained neck injuries. Can you please help. Vehicle can be inspected anytime. Please call first.
Corrective Action:
Vehicle braking system gets activated too often. Dealership services cannot find anything nor accept there's any issues. Today 08/15/2024 the vehicle locked up the brakes, while driving at 55 mph; injuring a 15 yr; 12 yr; 11yr; and 57 yr. Grandmother. Called dealership services and stated they will see vehicle, but don't believe to find anything, as before. Two of my family members sustained neck injuries. Can you please help. Vehicle can be inspected anytime. Please call first.
Additional Notes:
Vehicle braking system gets activated too often. Dealership services cannot find anything nor accept there's any issues. Today 08/15/2024 the vehicle locked up the brakes, while driving at 55 mph; injuring a 15 yr; 12 yr; 11yr; and 57 yr. Grandmother. Called dealership services and stated they will see vehicle, but don't believe to find anything, as before. Two of my family members sustained neck injuries. Can you please help. Vehicle can be inspected anytime. Please call first.
Mfg Campaign: 11608835
Recall Date: Aug 15, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
while driving in the through lane, we experienced (this has happened several times) a sudden sharp braking due to a car in a turn lane being stopped and sensed by the anticollision system. We believe this same system has caused hard braking when changing from a through lane to a right turn lane without putting on the turn signal. It also "gently" brakes at times when the lane markings on one side or the other are faint or missing, we think the system sees this as a lane departure. The most recent sharp sudden braking almost caused us to be rear-ended. Along with this there are various issues with proximity sensors around the vehicle. We believe all of these issues are related.
Corrective Action:
while driving in the through lane, we experienced (this has happened several times) a sudden sharp braking due to a car in a turn lane being stopped and sensed by the anticollision system. We believe this same system has caused hard braking when changing from a through lane to a right turn lane without putting on the turn signal. It also "gently" brakes at times when the lane markings on one side or the other are faint or missing, we think the system sees this as a lane departure. The most recent sharp sudden braking almost caused us to be rear-ended. Along with this there are various issues with proximity sensors around the vehicle. We believe all of these issues are related.
Additional Notes:
while driving in the through lane, we experienced (this has happened several times) a sudden sharp braking due to a car in a turn lane being stopped and sensed by the anticollision system. We believe this same system has caused hard braking when changing from a through lane to a right turn lane without putting on the turn signal. It also "gently" brakes at times when the lane markings on one side or the other are faint or missing, we think the system sees this as a lane departure. The most recent sharp sudden braking almost caused us to be rear-ended. Along with this there are various issues with proximity sensors around the vehicle. We believe all of these issues are related.
Mfg Campaign: 11606253
Recall Date: Aug 3, 2024
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