Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Odyssey and 2024 Acura RDX vehicles. The steering gear box assembly may not have been tightened properly, allowing water to enter the assembly and cause corrosion and binding gears.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: LHU, FHT
Recall Date: Feb 15, 2024
Consumer Complaints
31 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Vehicle start up diagnostics show multiple failures, including ABS, e-steering, emergency braking, adaptive speed control. Dealership found a problem with the right rear ABS sensor. The sensor wire harness was severed. The harness showed damage in multiple places (see photos). Besides being severed, it showed another deep cut and a place where the outer plastic sheath was cut away. The loss of ABS sensor made the vehicle exhibit poor handling including braking. The vehicle has only 4000 miles and is in pristine condition with no damage.
Corrective Action:
Vehicle start up diagnostics show multiple failures, including ABS, e-steering, emergency braking, adaptive speed control. Dealership found a problem with the right rear ABS sensor. The sensor wire harness was severed. The harness showed damage in multiple places (see photos). Besides being severed, it showed another deep cut and a place where the outer plastic sheath was cut away. The loss of ABS sensor made the vehicle exhibit poor handling including braking. The vehicle has only 4000 miles and is in pristine condition with no damage.
Additional Notes:
Vehicle start up diagnostics show multiple failures, including ABS, e-steering, emergency braking, adaptive speed control. Dealership found a problem with the right rear ABS sensor. The sensor wire harness was severed. The harness showed damage in multiple places (see photos). Besides being severed, it showed another deep cut and a place where the outer plastic sheath was cut away. The loss of ABS sensor made the vehicle exhibit poor handling including braking. The vehicle has only 4000 miles and is in pristine condition with no damage.
Mfg Campaign: 11631351
Recall Date: Dec 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
At speed less than 25 mph, the Collision Mitigation Braking System (CMBS) did not work. At cross roads this CMBS will not work when a vehicle comes from the side. This will work only if it detects the vehicle's presence in front for more than 3-5 seconds. Will not activate during sudden presence of vehicle at any speed.
Corrective Action:
At speed less than 25 mph, the Collision Mitigation Braking System (CMBS) did not work. At cross roads this CMBS will not work when a vehicle comes from the side. This will work only if it detects the vehicle's presence in front for more than 3-5 seconds. Will not activate during sudden presence of vehicle at any speed.
Additional Notes:
At speed less than 25 mph, the Collision Mitigation Braking System (CMBS) did not work. At cross roads this CMBS will not work when a vehicle comes from the side. This will work only if it detects the vehicle's presence in front for more than 3-5 seconds. Will not activate during sudden presence of vehicle at any speed.
Mfg Campaign: 11625918
Recall Date: Nov 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
At speed less than 25 mph, the Collision Mitigation Braking System (CMBS) did not work. At cross roads this CMBS will not work when a vehicle comes from the side. This will work only if it detects the vehicle's presence in front for more than 3-5 seconds. Will not activate during sudden presence of vehicle at any speed.
Corrective Action:
At speed less than 25 mph, the Collision Mitigation Braking System (CMBS) did not work. At cross roads this CMBS will not work when a vehicle comes from the side. This will work only if it detects the vehicle's presence in front for more than 3-5 seconds. Will not activate during sudden presence of vehicle at any speed.
Additional Notes:
At speed less than 25 mph, the Collision Mitigation Braking System (CMBS) did not work. At cross roads this CMBS will not work when a vehicle comes from the side. This will work only if it detects the vehicle's presence in front for more than 3-5 seconds. Will not activate during sudden presence of vehicle at any speed.
Mfg Campaign: 11625918
Recall Date: Nov 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2024 Honda Odyssey. The contact stated that upon coming to a complete stop, the vehicle began to hesitate and idle abnormally rough. Upon resuming driving, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was able to duplicate the failure. The dealer deemed the failure a possible misfire. The contact was informed that the dealer had duplicated the failure in other vehicles. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 9,000.
Corrective Action:
The contact owns a 2024 Honda Odyssey. The contact stated that upon coming to a complete stop, the vehicle began to hesitate and idle abnormally rough. Upon resuming driving, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was able to duplicate the failure. The dealer deemed the failure a possible misfire. The contact was informed that the dealer had duplicated the failure in other vehicles. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 9,000.
Additional Notes:
The contact owns a 2024 Honda Odyssey. The contact stated that upon coming to a complete stop, the vehicle began to hesitate and idle abnormally rough. Upon resuming driving, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was able to duplicate the failure. The dealer deemed the failure a possible misfire. The contact was informed that the dealer had duplicated the failure in other vehicles. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 9,000.
Mfg Campaign: 11616278
Recall Date: Sep 24, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
This car continues to slam on the automatic brakes when there is no obstruction. There is no car in front of me today. It almost caused a major accident.
Corrective Action:
This car continues to slam on the automatic brakes when there is no obstruction. There is no car in front of me today. It almost caused a major accident.
Additional Notes:
This car continues to slam on the automatic brakes when there is no obstruction. There is no car in front of me today. It almost caused a major accident.
Mfg Campaign: 11601830
Recall Date: Jul 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
This car continues to slam on the automatic brakes when there is no obstruction. There is no car in front of me today. It almost caused a major accident.
Corrective Action:
This car continues to slam on the automatic brakes when there is no obstruction. There is no car in front of me today. It almost caused a major accident.
Additional Notes:
This car continues to slam on the automatic brakes when there is no obstruction. There is no car in front of me today. It almost caused a major accident.
Mfg Campaign: 11601830
Recall Date: Jul 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This car continues to slam on the automatic brakes when there is no obstruction. There is no car in front of me today. It almost caused a major accident.
Corrective Action:
This car continues to slam on the automatic brakes when there is no obstruction. There is no car in front of me today. It almost caused a major accident.
Additional Notes:
This car continues to slam on the automatic brakes when there is no obstruction. There is no car in front of me today. It almost caused a major accident.
Mfg Campaign: 11601830
Recall Date: Jul 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On [XXX], we were driving our new 2024 honda odyssey in the mountains of Estes Park, CO at about 10,000 feet. When steering to the left making hairpin turns, the car made loud metal on metal screeching/screaming noises going about 30-40 mph for about 5 minutes-the car had approx 4,400 miles on it at this point in time. On returning to the midwest on [XXX], while in Iowa, we steered slightly to the right while exiting the highway, going about 30-40 mpg and again heard loud metal on metal screeching/screaming noises going for approx. 3-5 minutes. The car had about 5,600 miles on it at this point in time. There appears to be another recall for 2024 honda odysseys for a steering gearbox recall (diagnosed by abnormal noises while turning the vehicle) but my vehicle is not included in that recall. I cannot recreate the noise. I tried to take the car in to my local honda dealer, but they said that they would need to charge me a diagnostic and labor fee to check it out and since it's not part of the recall they would have to charge me to look at the gearbox. I am concerned as these noises are not your typical braking sound type of noise-- it sounds like something is wrong with the steering or some other major issue. I called Honda corporate 2 times-- they said they will not help me unless I go in to get the car diagnosed and told me I would need to pay for that myself and that may not get reimbursed later on if there is no recall. I am concerned that the only way to see if the gearbox has an issue is to take it apart and that is very expensive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], we were driving our new 2024 honda odyssey in the mountains of Estes Park, CO at about 10,000 feet. When steering to the left making hairpin turns, the car made loud metal on metal screeching/screaming noises going about 30-40 mph for about 5 minutes-the car had approx 4,400 miles on it at this point in time. On returning to the midwest on [XXX], while in Iowa, we steered slightly to the right while exiting the highway, going about 30-40 mpg and again heard loud metal on metal screeching/screaming noises going for approx. 3-5 minutes. The car had about 5,600 miles on it at this point in time. There appears to be another recall for 2024 honda odysseys for a steering gearbox recall (diagnosed by abnormal noises while turning the vehicle) but my vehicle is not included in that recall. I cannot recreate the noise. I tried to take the car in to my local honda dealer, but they said that they would need to charge me a diagnostic and labor fee to check it out and since it's not part of the recall they would have to charge me to look at the gearbox. I am concerned as these noises are not your typical braking sound type of noise-- it sounds like something is wrong with the steering or some other major issue. I called Honda corporate 2 times-- they said they will not help me unless I go in to get the car diagnosed and told me I would need to pay for that myself and that may not get reimbursed later on if there is no recall. I am concerned that the only way to see if the gearbox has an issue is to take it apart and that is very expensive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], we were driving our new 2024 honda odyssey in the mountains of Estes Park, CO at about 10,000 feet. When steering to the left making hairpin turns, the car made loud metal on metal screeching/screaming noises going about 30-40 mph for about 5 minutes-the car had approx 4,400 miles on it at this point in time. On returning to the midwest on [XXX], while in Iowa, we steered slightly to the right while exiting the highway, going about 30-40 mpg and again heard loud metal on metal screeching/screaming noises going for approx. 3-5 minutes. The car had about 5,600 miles on it at this point in time. There appears to be another recall for 2024 honda odysseys for a steering gearbox recall (diagnosed by abnormal noises while turning the vehicle) but my vehicle is not included in that recall. I cannot recreate the noise. I tried to take the car in to my local honda dealer, but they said that they would need to charge me a diagnostic and labor fee to check it out and since it's not part of the recall they would have to charge me to look at the gearbox. I am concerned as these noises are not your typical braking sound type of noise-- it sounds like something is wrong with the steering or some other major issue. I called Honda corporate 2 times-- they said they will not help me unless I go in to get the car diagnosed and told me I would need to pay for that myself and that may not get reimbursed later on if there is no recall. I am concerned that the only way to see if the gearbox has an issue is to take it apart and that is very expensive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11598002
Recall Date: Jul 1, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owned a 2024 Honda Odyssey. The contact stated that while sitting in the vehicle with the engine idling on an extremely hot day, he smelled gasoline fumes on the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cabin ventilation system, allowing fuel vapor into the interior of the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 7,000.
Corrective Action:
The contact owned a 2024 Honda Odyssey. The contact stated that while sitting in the vehicle with the engine idling on an extremely hot day, he smelled gasoline fumes on the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cabin ventilation system, allowing fuel vapor into the interior of the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 7,000.
Additional Notes:
The contact owned a 2024 Honda Odyssey. The contact stated that while sitting in the vehicle with the engine idling on an extremely hot day, he smelled gasoline fumes on the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cabin ventilation system, allowing fuel vapor into the interior of the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 7,000.
Mfg Campaign: 11594931
Recall Date: Jun 17, 2024
Honda (american Honda Motor Co.)
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
There was a slow leak in the left rear tire overnight while the car was parked in driveway. In the morning the low tire pressure indicator light was on in the car. I drove the car to the Honda dealer to fill the tire with air. Overnight while parked in the driveway the tire leaked again and in the morning there was a low tire pressure warning again. I left the car with the Honda dealer and they couldn't find anything after testing the tire so they replaced the vale stem, Schrader valve and tire bead seal. On 2/27/2024 Honda found a pinhole leak in the sidewall of the tire. Honda customer service informed me to contact Bridgestone/Firestone. The tire will be inspected by a Firestone owned tire center and I am waiting to hear the solution Firestone will offer.
Corrective Action:
There was a slow leak in the left rear tire overnight while the car was parked in driveway. In the morning the low tire pressure indicator light was on in the car. I drove the car to the Honda dealer to fill the tire with air. Overnight while parked in the driveway the tire leaked again and in the morning there was a low tire pressure warning again. I left the car with the Honda dealer and they couldn't find anything after testing the tire so they replaced the vale stem, Schrader valve and tire bead seal. On 2/27/2024 Honda found a pinhole leak in the sidewall of the tire. Honda customer service informed me to contact Bridgestone/Firestone. The tire will be inspected by a Firestone owned tire center and I am waiting to hear the solution Firestone will offer.
Additional Notes:
There was a slow leak in the left rear tire overnight while the car was parked in driveway. In the morning the low tire pressure indicator light was on in the car. I drove the car to the Honda dealer to fill the tire with air. Overnight while parked in the driveway the tire leaked again and in the morning there was a low tire pressure warning again. I left the car with the Honda dealer and they couldn't find anything after testing the tire so they replaced the vale stem, Schrader valve and tire bead seal. On 2/27/2024 Honda found a pinhole leak in the sidewall of the tire. Honda customer service informed me to contact Bridgestone/Firestone. The tire will be inspected by a Firestone owned tire center and I am waiting to hear the solution Firestone will offer.
Mfg Campaign: 11574729
Recall Date: Feb 29, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
This vehicle has a feature that displays the posted speed limit on the dash display. The dealership, McGrath Honda in St. Charles, IL has told me this information is gathered by the camera system. Periodically the vehicle will pick up the Highway number sign and use that to display the speed limit. In the attached pictures it shows that we were driving on Highway 110 in Illinois and then the display showed that the speed limit was 10 MPH, which then changed to 110 MPH. Another example, for which we don't have pictures, was when we were driving on Highway 38 in Illinois and the display shows a speed limit of 35 MPH. When this occurred we were not familiar with the area and slowed to 35MPH which caused vehicles behind us to slow down, get very irritated, demonstrate their irritation using hand signals, etc. We resumed the real speed limit, 55MPH after we saw the next speed limit sign. We have had this inspected by the dealership, which performed a hard battery reset that did not fix the issue. The manufacturer, Honda of North America, does not wish to address this issue as ascertained via chat with them. There are no warning signs, the display changes to fictitious speed limits when the camera system picks up road signs other than speed limit signs.
Corrective Action:
This vehicle has a feature that displays the posted speed limit on the dash display. The dealership, McGrath Honda in St. Charles, IL has told me this information is gathered by the camera system. Periodically the vehicle will pick up the Highway number sign and use that to display the speed limit. In the attached pictures it shows that we were driving on Highway 110 in Illinois and then the display showed that the speed limit was 10 MPH, which then changed to 110 MPH. Another example, for which we don't have pictures, was when we were driving on Highway 38 in Illinois and the display shows a speed limit of 35 MPH. When this occurred we were not familiar with the area and slowed to 35MPH which caused vehicles behind us to slow down, get very irritated, demonstrate their irritation using hand signals, etc. We resumed the real speed limit, 55MPH after we saw the next speed limit sign. We have had this inspected by the dealership, which performed a hard battery reset that did not fix the issue. The manufacturer, Honda of North America, does not wish to address this issue as ascertained via chat with them. There are no warning signs, the display changes to fictitious speed limits when the camera system picks up road signs other than speed limit signs.
Additional Notes:
This vehicle has a feature that displays the posted speed limit on the dash display. The dealership, McGrath Honda in St. Charles, IL has told me this information is gathered by the camera system. Periodically the vehicle will pick up the Highway number sign and use that to display the speed limit. In the attached pictures it shows that we were driving on Highway 110 in Illinois and then the display showed that the speed limit was 10 MPH, which then changed to 110 MPH. Another example, for which we don't have pictures, was when we were driving on Highway 38 in Illinois and the display shows a speed limit of 35 MPH. When this occurred we were not familiar with the area and slowed to 35MPH which caused vehicles behind us to slow down, get very irritated, demonstrate their irritation using hand signals, etc. We resumed the real speed limit, 55MPH after we saw the next speed limit sign. We have had this inspected by the dealership, which performed a hard battery reset that did not fix the issue. The manufacturer, Honda of North America, does not wish to address this issue as ascertained via chat with them. There are no warning signs, the display changes to fictitious speed limits when the camera system picks up road signs other than speed limit signs.
Mfg Campaign: 11560671
Recall Date: Dec 18, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury