HONDA PASSPORT 2020

Complete listing of complaints and recalls for this vehicle

98
Complaints
192
Recalls

Complaints & Recalls

98 Complaints 192 Recalls

Official Safety Recalls - Important!

192 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 24V064000 SAFETY RECALL
750.1K Vehicles Affected
Recall Date: Feb 1, 2024
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

Potential Risk:
An air bag that deploys unintentionally during a crash can increase the risk of injury.
FREE Recall Solution:
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024, and October 18, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: XHP, VHQ
Notice Date: Mar 28, 2024
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V431000 SAFETY RECALL
1.2M Vehicles Affected
Recall Date: Jun 15, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: EEL, ZEM, SFC
Notice Date: Jul 24, 2023
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V174000 SAFETY RECALL
339.4K Vehicles Affected
Recall Date: Mar 16, 2023
Safety Issue:

Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: FE5
Notice Date: Jan 17, 2024
Recall Date: Mar 16, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V165000 SAFETY RECALL
1.1K Vehicles Affected
Recall Date: Mar 11, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

Potential Risk:
Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
FREE Recall Solution:
Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: UA2
Notice Date: Apr 22, 2021
Recall Date: Mar 11, 2021
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V440000 SAFETY RECALL
499.3K Vehicles Affected
Recall Date: Jul 28, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: Y7Y
Notice Date: Sep 23, 2020
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V439000 SAFETY RECALL
607.8K Vehicles Affected
Recall Date: Jul 28, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."

Potential Risk:
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: T89
Notice Date: Sep 23, 2020
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V067000 SAFETY RECALL
10.1K Vehicles Affected
Recall Date: Feb 6, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.

Potential Risk:
If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: B6T
Notice Date: Mar 24, 2020
Recall Date: Feb 6, 2020

Consumer Complaints

98 Complaints
Honda (american Honda Motor Co.)
Campaign: 11631801 Other
Dec 20, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

When the auto-start stop feature has stopped the engine at a red light, the engine will not start sometimes. The problem occurs at random and leaves me stalled at a red light and I cannot start the vehicle. Traffic behind me is held up; horns are honking. If I wait a couple of minutes I can start the 2020 Honda Passport that I bought new. This has been a problem since I bought it new. I brought the Honda into the dealership and they can not fix it. It is a safety problem that the manufacturer will have to figure out and recall the vehicles. These Honda Passports are stalling in traffic without any warning.

Corrective Action:

When the auto-start stop feature has stopped the engine at a red light, the engine will not start sometimes. The problem occurs at random and leaves me stalled at a red light and I cannot start the vehicle. Traffic behind me is held up; horns are honking. If I wait a couple of minutes I can start the 2020 Honda Passport that I bought new. This has been a problem since I bought it new. I brought the Honda into the dealership and they can not fix it. It is a safety problem that the manufacturer will have to figure out and recall the vehicles. These Honda Passports are stalling in traffic without any warning.

Additional Notes:

When the auto-start stop feature has stopped the engine at a red light, the engine will not start sometimes. The problem occurs at random and leaves me stalled at a red light and I cannot start the vehicle. Traffic behind me is held up; horns are honking. If I wait a couple of minutes I can start the 2020 Honda Passport that I bought new. This has been a problem since I bought it new. I brought the Honda into the dealership and they can not fix it. It is a safety problem that the manufacturer will have to figure out and recall the vehicles. These Honda Passports are stalling in traffic without any warning.

Manufacturer: HONDA
Mfg Campaign: 11631801
Notice Date: Dec 20, 2024
Recall Date: Dec 20, 2024
Honda (american Honda Motor Co.)
Campaign: 11627676 Other
Nov 27, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Front radar camera is broken after 100000 miles. Errors include: adaptive cruise control, lane keeping assist, brake system, road departure mitigation system, auto high beam, collision mitigation.

Corrective Action:

Front radar camera is broken after 100000 miles. Errors include: adaptive cruise control, lane keeping assist, brake system, road departure mitigation system, auto high beam, collision mitigation.

Additional Notes:

Front radar camera is broken after 100000 miles. Errors include: adaptive cruise control, lane keeping assist, brake system, road departure mitigation system, auto high beam, collision mitigation.

Manufacturer: HONDA
Mfg Campaign: 11627676
Notice Date: Nov 27, 2024
Recall Date: Nov 27, 2024
Honda (american Honda Motor Co.)
Campaign: 11627676 Other
Nov 27, 2024
Defect Description:

LANE DEPARTURE: WARNING

Potential Consequences:

Front radar camera is broken after 100000 miles. Errors include: adaptive cruise control, lane keeping assist, brake system, road departure mitigation system, auto high beam, collision mitigation.

Corrective Action:

Front radar camera is broken after 100000 miles. Errors include: adaptive cruise control, lane keeping assist, brake system, road departure mitigation system, auto high beam, collision mitigation.

Additional Notes:

Front radar camera is broken after 100000 miles. Errors include: adaptive cruise control, lane keeping assist, brake system, road departure mitigation system, auto high beam, collision mitigation.

Manufacturer: HONDA
Mfg Campaign: 11627676
Notice Date: Nov 27, 2024
Recall Date: Nov 27, 2024
Honda (american Honda Motor Co.)
Campaign: 11627676 Other
Nov 27, 2024
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

Front radar camera is broken after 100000 miles. Errors include: adaptive cruise control, lane keeping assist, brake system, road departure mitigation system, auto high beam, collision mitigation.

Corrective Action:

Front radar camera is broken after 100000 miles. Errors include: adaptive cruise control, lane keeping assist, brake system, road departure mitigation system, auto high beam, collision mitigation.

Additional Notes:

Front radar camera is broken after 100000 miles. Errors include: adaptive cruise control, lane keeping assist, brake system, road departure mitigation system, auto high beam, collision mitigation.

Manufacturer: HONDA
Mfg Campaign: 11627676
Notice Date: Nov 27, 2024
Recall Date: Nov 27, 2024
Honda (american Honda Motor Co.)
Campaign: 11627680 Other
Nov 27, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Audio screen reboot issue - the audio screen turns off while driving and takes several minutes to reboot.

Corrective Action:

Audio screen reboot issue - the audio screen turns off while driving and takes several minutes to reboot.

Additional Notes:

Audio screen reboot issue - the audio screen turns off while driving and takes several minutes to reboot.

Manufacturer: HONDA
Mfg Campaign: 11627680
Notice Date: Nov 27, 2024
Recall Date: Nov 27, 2024
Honda (american Honda Motor Co.)
Campaign: 11623873 Other
Nov 6, 2024
Defect Description:

AIR BAGS

Potential Consequences:

The contact owns a 2020 Honda Passport. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and two other dealers, Buena Park Honda (6411 Beach Blvd, Buena Park, CA 90621) and Norm Reeves Honda Superstore Cerritos (18500 Studebaker Rd, Cerritos, CA 90703), were made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2020 Honda Passport. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and two other dealers, Buena Park Honda (6411 Beach Blvd, Buena Park, CA 90621) and Norm Reeves Honda Superstore Cerritos (18500 Studebaker Rd, Cerritos, CA 90703), were made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2020 Honda Passport. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and two other dealers, Buena Park Honda (6411 Beach Blvd, Buena Park, CA 90621) and Norm Reeves Honda Superstore Cerritos (18500 Studebaker Rd, Cerritos, CA 90703), were made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: HONDA
Mfg Campaign: 11623873
Notice Date: Nov 6, 2024
Recall Date: Nov 6, 2024
Honda (american Honda Motor Co.)
Campaign: 11623606 Other
Nov 5, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

See attached document for complaint.

Corrective Action:

See attached document for complaint.

Additional Notes:

See attached document for complaint.

Manufacturer: HONDA
Mfg Campaign: 11623606
Notice Date: Nov 5, 2024
Recall Date: Nov 5, 2024
Honda (american Honda Motor Co.)
Campaign: 11618781 Other
Oct 8, 2024
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2020 Honda Passport. The contact stated while attempting to stop at a red light, the vehicle lost motive power and stalled. The vehicle was restarted after the third attempt however, the failure persisted. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the starter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 31,000.

Corrective Action:

The contact owns a 2020 Honda Passport. The contact stated while attempting to stop at a red light, the vehicle lost motive power and stalled. The vehicle was restarted after the third attempt however, the failure persisted. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the starter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 31,000.

Additional Notes:

The contact owns a 2020 Honda Passport. The contact stated while attempting to stop at a red light, the vehicle lost motive power and stalled. The vehicle was restarted after the third attempt however, the failure persisted. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the starter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 31,000.

Manufacturer: HONDA
Mfg Campaign: 11618781
Notice Date: Oct 8, 2024
Recall Date: Oct 8, 2024
Honda (american Honda Motor Co.)
Campaign: 11618781 Other
Oct 8, 2024
Defect Description:

ELECTRICAL SYSTEM:STARTER ASSEMBLY

Potential Consequences:

The contact owns a 2020 Honda Passport. The contact stated while attempting to stop at a red light, the vehicle lost motive power and stalled. The vehicle was restarted after the third attempt however, the failure persisted. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the starter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 31,000.

Corrective Action:

The contact owns a 2020 Honda Passport. The contact stated while attempting to stop at a red light, the vehicle lost motive power and stalled. The vehicle was restarted after the third attempt however, the failure persisted. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the starter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 31,000.

Additional Notes:

The contact owns a 2020 Honda Passport. The contact stated while attempting to stop at a red light, the vehicle lost motive power and stalled. The vehicle was restarted after the third attempt however, the failure persisted. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the starter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 31,000.

Manufacturer: HONDA
Mfg Campaign: 11618781
Notice Date: Oct 8, 2024
Recall Date: Oct 8, 2024
Honda (american Honda Motor Co.)
Campaign: 11587103 Other
May 6, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The contact owns a 2020 Honda Passport. The contact stated that the Forward Collision Avoidance braking system light was flashing. While driving 5–10 MPH, the brake pedal depressed without driver input. The brake light flashed. While driving at 70 MPH, the Forward Collision Avoidance braking system light illuminated and started to flash. The brake pedal engaged without driver input. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 7,000.

Corrective Action:

The contact owns a 2020 Honda Passport. The contact stated that the Forward Collision Avoidance braking system light was flashing. While driving 5–10 MPH, the brake pedal depressed without driver input. The brake light flashed. While driving at 70 MPH, the Forward Collision Avoidance braking system light illuminated and started to flash. The brake pedal engaged without driver input. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 7,000.

Additional Notes:

The contact owns a 2020 Honda Passport. The contact stated that the Forward Collision Avoidance braking system light was flashing. While driving 5–10 MPH, the brake pedal depressed without driver input. The brake light flashed. While driving at 70 MPH, the Forward Collision Avoidance braking system light illuminated and started to flash. The brake pedal engaged without driver input. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 7,000.

Manufacturer: HONDA
Mfg Campaign: 11587103
Notice Date: May 6, 2024
Recall Date: May 6, 2024
Honda (american Honda Motor Co.)
Campaign: 11587079 Other
May 5, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The braking alert system frequently engages even though there isn’t any threat or danger. This often happens during turns or on two lane highways. The latest was in a residential neighborhood with bends in the street. There weren’t any cars approaching or parked on the street

Corrective Action:

The braking alert system frequently engages even though there isn’t any threat or danger. This often happens during turns or on two lane highways. The latest was in a residential neighborhood with bends in the street. There weren’t any cars approaching or parked on the street

Additional Notes:

The braking alert system frequently engages even though there isn’t any threat or danger. This often happens during turns or on two lane highways. The latest was in a residential neighborhood with bends in the street. There weren’t any cars approaching or parked on the street

Manufacturer: HONDA
Mfg Campaign: 11587079
Notice Date: May 5, 2024
Recall Date: May 5, 2024
Honda (american Honda Motor Co.)
Campaign: 11585931 Other
Apr 29, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The contact owns a 2020 Honda Passport. The contact stated while driving at various speeds, the message "Brake" was displayed, and the steering wheel shuddered significantly. The contact was able to continue driving. Additionally, the contact stated that while her husband was driving 35 MPH, the Automatic Emergency Braking system engaged suddenly, nearly causing the vehicle to be rear-ended, and the incident led to road rage. The driver depressed the accelerator pedal and continued driving. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 17,800.

Corrective Action:

The contact owns a 2020 Honda Passport. The contact stated while driving at various speeds, the message "Brake" was displayed, and the steering wheel shuddered significantly. The contact was able to continue driving. Additionally, the contact stated that while her husband was driving 35 MPH, the Automatic Emergency Braking system engaged suddenly, nearly causing the vehicle to be rear-ended, and the incident led to road rage. The driver depressed the accelerator pedal and continued driving. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 17,800.

Additional Notes:

The contact owns a 2020 Honda Passport. The contact stated while driving at various speeds, the message "Brake" was displayed, and the steering wheel shuddered significantly. The contact was able to continue driving. Additionally, the contact stated that while her husband was driving 35 MPH, the Automatic Emergency Braking system engaged suddenly, nearly causing the vehicle to be rear-ended, and the incident led to road rage. The driver depressed the accelerator pedal and continued driving. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 17,800.

Manufacturer: HONDA
Mfg Campaign: 11585931
Notice Date: Apr 29, 2024
Recall Date: Apr 29, 2024
Honda (american Honda Motor Co.)
Campaign: 11584951 Other
Apr 24, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I was driving on a highway when my car just shut off in the middle lane in the middle of the highway. And I had five errors come up on my screen and my car would not start back up. I had it towed to Honda where they said it was my fuel pump. My safety was put at risk because the car just shut off while driving 75 mph in the middle lane and came to a complete stop. I was not able to roll to the side of the road. Honda released a recall on 2020 passports for the fuel pump in Feb 2024 for this exact reason but my Vin number was not included so I contacted Honda to see if I could get reimbursed since it did happen to my passport in Jan 2024 and they are stating that at this time I cannot be reimbursed because it’s only on select passports, even though it happened to my passport.

Corrective Action:

I was driving on a highway when my car just shut off in the middle lane in the middle of the highway. And I had five errors come up on my screen and my car would not start back up. I had it towed to Honda where they said it was my fuel pump. My safety was put at risk because the car just shut off while driving 75 mph in the middle lane and came to a complete stop. I was not able to roll to the side of the road. Honda released a recall on 2020 passports for the fuel pump in Feb 2024 for this exact reason but my Vin number was not included so I contacted Honda to see if I could get reimbursed since it did happen to my passport in Jan 2024 and they are stating that at this time I cannot be reimbursed because it’s only on select passports, even though it happened to my passport.

Additional Notes:

I was driving on a highway when my car just shut off in the middle lane in the middle of the highway. And I had five errors come up on my screen and my car would not start back up. I had it towed to Honda where they said it was my fuel pump. My safety was put at risk because the car just shut off while driving 75 mph in the middle lane and came to a complete stop. I was not able to roll to the side of the road. Honda released a recall on 2020 passports for the fuel pump in Feb 2024 for this exact reason but my Vin number was not included so I contacted Honda to see if I could get reimbursed since it did happen to my passport in Jan 2024 and they are stating that at this time I cannot be reimbursed because it’s only on select passports, even though it happened to my passport.

Manufacturer: HONDA
Mfg Campaign: 11584951
Notice Date: Apr 24, 2024
Recall Date: Apr 24, 2024
Honda (american Honda Motor Co.)
Campaign: 11583564 Other
Apr 17, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Lately the automatic braking system has been applying the brakes unnecessarily when there's nothing in front of me. That is an escalation from the at least 3-4 times a week the brake sign will light up and the steering wheel will shake to let me know to brake but there's no car in front of me but rather a car in the lane going the opposite direction. I love in West Virginia and there's a lot of two lane roads and it happens a lot of those two lane roads. Even ones that are clearly marked with lines. I have not taken it in to the dealer but have been in groups that have complained of the exact same issue. This happens from. Highway speeds to low town speeds as well.

Corrective Action:

Lately the automatic braking system has been applying the brakes unnecessarily when there's nothing in front of me. That is an escalation from the at least 3-4 times a week the brake sign will light up and the steering wheel will shake to let me know to brake but there's no car in front of me but rather a car in the lane going the opposite direction. I love in West Virginia and there's a lot of two lane roads and it happens a lot of those two lane roads. Even ones that are clearly marked with lines. I have not taken it in to the dealer but have been in groups that have complained of the exact same issue. This happens from. Highway speeds to low town speeds as well.

Additional Notes:

Lately the automatic braking system has been applying the brakes unnecessarily when there's nothing in front of me. That is an escalation from the at least 3-4 times a week the brake sign will light up and the steering wheel will shake to let me know to brake but there's no car in front of me but rather a car in the lane going the opposite direction. I love in West Virginia and there's a lot of two lane roads and it happens a lot of those two lane roads. Even ones that are clearly marked with lines. I have not taken it in to the dealer but have been in groups that have complained of the exact same issue. This happens from. Highway speeds to low town speeds as well.

Manufacturer: HONDA
Mfg Campaign: 11583564
Notice Date: Apr 17, 2024
Recall Date: Apr 17, 2024
Honda (american Honda Motor Co.)
Campaign: 11580208 Other
Mar 30, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The collision mitigation braking system (CMBS) comes on randomly with no vehicles or obstructions in front of it.

Corrective Action:

The collision mitigation braking system (CMBS) comes on randomly with no vehicles or obstructions in front of it.

Additional Notes:

The collision mitigation braking system (CMBS) comes on randomly with no vehicles or obstructions in front of it.

Manufacturer: HONDA
Mfg Campaign: 11580208
Notice Date: Mar 30, 2024
Recall Date: Mar 30, 2024
Honda (american Honda Motor Co.)
Campaign: 11580208 Other
Mar 30, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The collision mitigation braking system (CMBS) comes on randomly with no vehicles or obstructions in front of it.

Corrective Action:

The collision mitigation braking system (CMBS) comes on randomly with no vehicles or obstructions in front of it.

Additional Notes:

The collision mitigation braking system (CMBS) comes on randomly with no vehicles or obstructions in front of it.

Manufacturer: HONDA
Mfg Campaign: 11580208
Notice Date: Mar 30, 2024
Recall Date: Mar 30, 2024
Honda (american Honda Motor Co.)
Campaign: 11578026 Other
Mar 18, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

The engine lost power and shut down while driving on the highway. The vehicle has been at a Honda dealership since this date (so about 8 weeks now). It can be inspected but I am on the verge of replacing the engine at my cost. The loss of power resulted in putting the vehicle on the side of and icy highway at night and at risk of being hit or sideswiped. There was very little cell service which meant that a tow truck couldn't be called right away. There were no warning signs that the engine was experiencing trouble before this engine failure. The problem has not been reproduced by the dealership. They have inspected the vehicle and have only pointed to low oil/leaking oil as the issue. I myself have no evidence of leaking oil or low oil. There again, were no warnings/symptoms prior to the failure. The problem occurred at the moment that the engine supposedly failed completely. The dealership and American Honda have not entertained any failure other than the low oil and my oil change which occured 5300 miles and over three months prior. I cannot understand as a consumer with a PowerTrain warranty and a car with some known recalls (fuel pump/ connecting rod) refuse to be concerned for the safety of their customers and use my vehicle to determine what the real issue was or is.

Corrective Action:

The engine lost power and shut down while driving on the highway. The vehicle has been at a Honda dealership since this date (so about 8 weeks now). It can be inspected but I am on the verge of replacing the engine at my cost. The loss of power resulted in putting the vehicle on the side of and icy highway at night and at risk of being hit or sideswiped. There was very little cell service which meant that a tow truck couldn't be called right away. There were no warning signs that the engine was experiencing trouble before this engine failure. The problem has not been reproduced by the dealership. They have inspected the vehicle and have only pointed to low oil/leaking oil as the issue. I myself have no evidence of leaking oil or low oil. There again, were no warnings/symptoms prior to the failure. The problem occurred at the moment that the engine supposedly failed completely. The dealership and American Honda have not entertained any failure other than the low oil and my oil change which occured 5300 miles and over three months prior. I cannot understand as a consumer with a PowerTrain warranty and a car with some known recalls (fuel pump/ connecting rod) refuse to be concerned for the safety of their customers and use my vehicle to determine what the real issue was or is.

Additional Notes:

The engine lost power and shut down while driving on the highway. The vehicle has been at a Honda dealership since this date (so about 8 weeks now). It can be inspected but I am on the verge of replacing the engine at my cost. The loss of power resulted in putting the vehicle on the side of and icy highway at night and at risk of being hit or sideswiped. There was very little cell service which meant that a tow truck couldn't be called right away. There were no warning signs that the engine was experiencing trouble before this engine failure. The problem has not been reproduced by the dealership. They have inspected the vehicle and have only pointed to low oil/leaking oil as the issue. I myself have no evidence of leaking oil or low oil. There again, were no warnings/symptoms prior to the failure. The problem occurred at the moment that the engine supposedly failed completely. The dealership and American Honda have not entertained any failure other than the low oil and my oil change which occured 5300 miles and over three months prior. I cannot understand as a consumer with a PowerTrain warranty and a car with some known recalls (fuel pump/ connecting rod) refuse to be concerned for the safety of their customers and use my vehicle to determine what the real issue was or is.

Manufacturer: HONDA
Mfg Campaign: 11578026
Notice Date: Mar 18, 2024
Recall Date: Mar 18, 2024
Honda (american Honda Motor Co.)
Campaign: 11578026 Other
Mar 18, 2024
Defect Description:

ENGINE

Potential Consequences:

The engine lost power and shut down while driving on the highway. The vehicle has been at a Honda dealership since this date (so about 8 weeks now). It can be inspected but I am on the verge of replacing the engine at my cost. The loss of power resulted in putting the vehicle on the side of and icy highway at night and at risk of being hit or sideswiped. There was very little cell service which meant that a tow truck couldn't be called right away. There were no warning signs that the engine was experiencing trouble before this engine failure. The problem has not been reproduced by the dealership. They have inspected the vehicle and have only pointed to low oil/leaking oil as the issue. I myself have no evidence of leaking oil or low oil. There again, were no warnings/symptoms prior to the failure. The problem occurred at the moment that the engine supposedly failed completely. The dealership and American Honda have not entertained any failure other than the low oil and my oil change which occured 5300 miles and over three months prior. I cannot understand as a consumer with a PowerTrain warranty and a car with some known recalls (fuel pump/ connecting rod) refuse to be concerned for the safety of their customers and use my vehicle to determine what the real issue was or is.

Corrective Action:

The engine lost power and shut down while driving on the highway. The vehicle has been at a Honda dealership since this date (so about 8 weeks now). It can be inspected but I am on the verge of replacing the engine at my cost. The loss of power resulted in putting the vehicle on the side of and icy highway at night and at risk of being hit or sideswiped. There was very little cell service which meant that a tow truck couldn't be called right away. There were no warning signs that the engine was experiencing trouble before this engine failure. The problem has not been reproduced by the dealership. They have inspected the vehicle and have only pointed to low oil/leaking oil as the issue. I myself have no evidence of leaking oil or low oil. There again, were no warnings/symptoms prior to the failure. The problem occurred at the moment that the engine supposedly failed completely. The dealership and American Honda have not entertained any failure other than the low oil and my oil change which occured 5300 miles and over three months prior. I cannot understand as a consumer with a PowerTrain warranty and a car with some known recalls (fuel pump/ connecting rod) refuse to be concerned for the safety of their customers and use my vehicle to determine what the real issue was or is.

Additional Notes:

The engine lost power and shut down while driving on the highway. The vehicle has been at a Honda dealership since this date (so about 8 weeks now). It can be inspected but I am on the verge of replacing the engine at my cost. The loss of power resulted in putting the vehicle on the side of and icy highway at night and at risk of being hit or sideswiped. There was very little cell service which meant that a tow truck couldn't be called right away. There were no warning signs that the engine was experiencing trouble before this engine failure. The problem has not been reproduced by the dealership. They have inspected the vehicle and have only pointed to low oil/leaking oil as the issue. I myself have no evidence of leaking oil or low oil. There again, were no warnings/symptoms prior to the failure. The problem occurred at the moment that the engine supposedly failed completely. The dealership and American Honda have not entertained any failure other than the low oil and my oil change which occured 5300 miles and over three months prior. I cannot understand as a consumer with a PowerTrain warranty and a car with some known recalls (fuel pump/ connecting rod) refuse to be concerned for the safety of their customers and use my vehicle to determine what the real issue was or is.

Manufacturer: HONDA
Mfg Campaign: 11578026
Notice Date: Mar 18, 2024
Recall Date: Mar 18, 2024
Honda (american Honda Motor Co.)
Campaign: 11576848 Other
Mar 12, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Nothing has failed currently, more so the system overreacts to EVERYTHING. Trucks nearby, swerve. Guardrails, center lanes, etc. it’s insanely inconsistent and I’m not surprised it’s caused accidents, the ACC and brake assist need to be fixed on these cars

Corrective Action:

Nothing has failed currently, more so the system overreacts to EVERYTHING. Trucks nearby, swerve. Guardrails, center lanes, etc. it’s insanely inconsistent and I’m not surprised it’s caused accidents, the ACC and brake assist need to be fixed on these cars

Additional Notes:

Nothing has failed currently, more so the system overreacts to EVERYTHING. Trucks nearby, swerve. Guardrails, center lanes, etc. it’s insanely inconsistent and I’m not surprised it’s caused accidents, the ACC and brake assist need to be fixed on these cars

Manufacturer: HONDA
Mfg Campaign: 11576848
Notice Date: Mar 12, 2024
Recall Date: Mar 12, 2024
Honda (american Honda Motor Co.)
Campaign: 11576848 Other
Mar 12, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Nothing has failed currently, more so the system overreacts to EVERYTHING. Trucks nearby, swerve. Guardrails, center lanes, etc. it’s insanely inconsistent and I’m not surprised it’s caused accidents, the ACC and brake assist need to be fixed on these cars

Corrective Action:

Nothing has failed currently, more so the system overreacts to EVERYTHING. Trucks nearby, swerve. Guardrails, center lanes, etc. it’s insanely inconsistent and I’m not surprised it’s caused accidents, the ACC and brake assist need to be fixed on these cars

Additional Notes:

Nothing has failed currently, more so the system overreacts to EVERYTHING. Trucks nearby, swerve. Guardrails, center lanes, etc. it’s insanely inconsistent and I’m not surprised it’s caused accidents, the ACC and brake assist need to be fixed on these cars

Manufacturer: HONDA
Mfg Campaign: 11576848
Notice Date: Mar 12, 2024
Recall Date: Mar 12, 2024

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