Complaints & Recalls
Official Safety Recalls - Important!
36 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Consumer Complaints
1.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2017 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11589644
Recall Date: May 20, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Over the past couple months, while driving the collision mitigation braking system would activate for no reason. As of 2 weeks ago, now my collision mitigation braking system does not work and on the dashboard display it shows collision mitigation system problem. I have read on multiple Honda boards and general internet search on this issue, many people are having the same issue. This issue has been affecting people for maybe 5 years. I’m wondering why this is not a safety recall for the Honda vehicles.
Corrective Action:
Over the past couple months, while driving the collision mitigation braking system would activate for no reason. As of 2 weeks ago, now my collision mitigation braking system does not work and on the dashboard display it shows collision mitigation system problem. I have read on multiple Honda boards and general internet search on this issue, many people are having the same issue. This issue has been affecting people for maybe 5 years. I’m wondering why this is not a safety recall for the Honda vehicles.
Additional Notes:
Over the past couple months, while driving the collision mitigation braking system would activate for no reason. As of 2 weeks ago, now my collision mitigation braking system does not work and on the dashboard display it shows collision mitigation system problem. I have read on multiple Honda boards and general internet search on this issue, many people are having the same issue. This issue has been affecting people for maybe 5 years. I’m wondering why this is not a safety recall for the Honda vehicles.
Mfg Campaign: 11588536
Recall Date: May 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle was driven from my house with a plan to reach destination about 30 miles away. 1st half was on back roads, the 2nd half was on highway. Once the vehicle reached the highway, the pilot started to overrev, loud bang, a bit of smoke from hood. Vehicle was pulled over on closest shoulder which was the left shoulder on highway. I had my 2 twin 4 year olds in the car and had to call someone to come get us safely off the highway with cars passing at high rates of speed while shuffling car seats and children off the highway. I then had it towed to a honda service center. They tried to crank the engine over and couldn't and stated it was seized. Since I was out of warranty by time and mileage (6.5 years and 61K miles), they wanted to charge me $1K for diagnostics and provided the quote for a used and new engine. Since they didn't diagnose first, I had it towed to another mechanic and he took the bottom splash guards off and there was oil all over and a hole in the lower engine block, which appeared to be caused by a broken rod.
Corrective Action:
The vehicle was driven from my house with a plan to reach destination about 30 miles away. 1st half was on back roads, the 2nd half was on highway. Once the vehicle reached the highway, the pilot started to overrev, loud bang, a bit of smoke from hood. Vehicle was pulled over on closest shoulder which was the left shoulder on highway. I had my 2 twin 4 year olds in the car and had to call someone to come get us safely off the highway with cars passing at high rates of speed while shuffling car seats and children off the highway. I then had it towed to a honda service center. They tried to crank the engine over and couldn't and stated it was seized. Since I was out of warranty by time and mileage (6.5 years and 61K miles), they wanted to charge me $1K for diagnostics and provided the quote for a used and new engine. Since they didn't diagnose first, I had it towed to another mechanic and he took the bottom splash guards off and there was oil all over and a hole in the lower engine block, which appeared to be caused by a broken rod.
Additional Notes:
The vehicle was driven from my house with a plan to reach destination about 30 miles away. 1st half was on back roads, the 2nd half was on highway. Once the vehicle reached the highway, the pilot started to overrev, loud bang, a bit of smoke from hood. Vehicle was pulled over on closest shoulder which was the left shoulder on highway. I had my 2 twin 4 year olds in the car and had to call someone to come get us safely off the highway with cars passing at high rates of speed while shuffling car seats and children off the highway. I then had it towed to a honda service center. They tried to crank the engine over and couldn't and stated it was seized. Since I was out of warranty by time and mileage (6.5 years and 61K miles), they wanted to charge me $1K for diagnostics and provided the quote for a used and new engine. Since they didn't diagnose first, I had it towed to another mechanic and he took the bottom splash guards off and there was oil all over and a hole in the lower engine block, which appeared to be caused by a broken rod.
Mfg Campaign: 11587442
Recall Date: May 7, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The vehicle was driven from my house with a plan to reach destination about 30 miles away. 1st half was on back roads, the 2nd half was on highway. Once the vehicle reached the highway, the pilot started to overrev, loud bang, a bit of smoke from hood. Vehicle was pulled over on closest shoulder which was the left shoulder on highway. I had my 2 twin 4 year olds in the car and had to call someone to come get us safely off the highway with cars passing at high rates of speed while shuffling car seats and children off the highway. I then had it towed to a honda service center. They tried to crank the engine over and couldn't and stated it was seized. Since I was out of warranty by time and mileage (6.5 years and 61K miles), they wanted to charge me $1K for diagnostics and provided the quote for a used and new engine. Since they didn't diagnose first, I had it towed to another mechanic and he took the bottom splash guards off and there was oil all over and a hole in the lower engine block, which appeared to be caused by a broken rod.
Corrective Action:
The vehicle was driven from my house with a plan to reach destination about 30 miles away. 1st half was on back roads, the 2nd half was on highway. Once the vehicle reached the highway, the pilot started to overrev, loud bang, a bit of smoke from hood. Vehicle was pulled over on closest shoulder which was the left shoulder on highway. I had my 2 twin 4 year olds in the car and had to call someone to come get us safely off the highway with cars passing at high rates of speed while shuffling car seats and children off the highway. I then had it towed to a honda service center. They tried to crank the engine over and couldn't and stated it was seized. Since I was out of warranty by time and mileage (6.5 years and 61K miles), they wanted to charge me $1K for diagnostics and provided the quote for a used and new engine. Since they didn't diagnose first, I had it towed to another mechanic and he took the bottom splash guards off and there was oil all over and a hole in the lower engine block, which appeared to be caused by a broken rod.
Additional Notes:
The vehicle was driven from my house with a plan to reach destination about 30 miles away. 1st half was on back roads, the 2nd half was on highway. Once the vehicle reached the highway, the pilot started to overrev, loud bang, a bit of smoke from hood. Vehicle was pulled over on closest shoulder which was the left shoulder on highway. I had my 2 twin 4 year olds in the car and had to call someone to come get us safely off the highway with cars passing at high rates of speed while shuffling car seats and children off the highway. I then had it towed to a honda service center. They tried to crank the engine over and couldn't and stated it was seized. Since I was out of warranty by time and mileage (6.5 years and 61K miles), they wanted to charge me $1K for diagnostics and provided the quote for a used and new engine. Since they didn't diagnose first, I had it towed to another mechanic and he took the bottom splash guards off and there was oil all over and a hole in the lower engine block, which appeared to be caused by a broken rod.
Mfg Campaign: 11587442
Recall Date: May 7, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2017 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11586749
Recall Date: May 3, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Twice in the past week my 2017 Honda pilot equipped with the auto start/stop feature completely shuts off at traffic lights. Usually it turns back on but it completely shut down and would not restart at very busy intersections. I was very afraid of being rear ended while i was stuck there at the light, and this is a known issue that Honda has yet to address.
Corrective Action:
Twice in the past week my 2017 Honda pilot equipped with the auto start/stop feature completely shuts off at traffic lights. Usually it turns back on but it completely shut down and would not restart at very busy intersections. I was very afraid of being rear ended while i was stuck there at the light, and this is a known issue that Honda has yet to address.
Additional Notes:
Twice in the past week my 2017 Honda pilot equipped with the auto start/stop feature completely shuts off at traffic lights. Usually it turns back on but it completely shut down and would not restart at very busy intersections. I was very afraid of being rear ended while i was stuck there at the light, and this is a known issue that Honda has yet to address.
Mfg Campaign: 11585779
Recall Date: Apr 29, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Twice in the past week my 2017 Honda pilot equipped with the auto start/stop feature completely shuts off at traffic lights. Usually it turns back on but it completely shut down and would not restart at very busy intersections. I was very afraid of being rear ended while i was stuck there at the light, and this is a known issue that Honda has yet to address.
Corrective Action:
Twice in the past week my 2017 Honda pilot equipped with the auto start/stop feature completely shuts off at traffic lights. Usually it turns back on but it completely shut down and would not restart at very busy intersections. I was very afraid of being rear ended while i was stuck there at the light, and this is a known issue that Honda has yet to address.
Additional Notes:
Twice in the past week my 2017 Honda pilot equipped with the auto start/stop feature completely shuts off at traffic lights. Usually it turns back on but it completely shut down and would not restart at very busy intersections. I was very afraid of being rear ended while i was stuck there at the light, and this is a known issue that Honda has yet to address.
Mfg Campaign: 11585779
Recall Date: Apr 29, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After owning 2017 pilot (brand new) for 3 to 4 years, started experiencing intermittent stalling at stops when auto idle engaged. Similar to many other complaints, car would stall out, entering into an accessory mode. At times takes several attempts to restart the car. Have replaced battery and had the software update related to the issue done at the dealer. However, the issue persists and we now much remember to turn off the auto idle feature every time we start the car, or else we will end up stalled after a stop - usually creating a very dangerous situation and infuriating the drivers around us.
Corrective Action:
After owning 2017 pilot (brand new) for 3 to 4 years, started experiencing intermittent stalling at stops when auto idle engaged. Similar to many other complaints, car would stall out, entering into an accessory mode. At times takes several attempts to restart the car. Have replaced battery and had the software update related to the issue done at the dealer. However, the issue persists and we now much remember to turn off the auto idle feature every time we start the car, or else we will end up stalled after a stop - usually creating a very dangerous situation and infuriating the drivers around us.
Additional Notes:
After owning 2017 pilot (brand new) for 3 to 4 years, started experiencing intermittent stalling at stops when auto idle engaged. Similar to many other complaints, car would stall out, entering into an accessory mode. At times takes several attempts to restart the car. Have replaced battery and had the software update related to the issue done at the dealer. However, the issue persists and we now much remember to turn off the auto idle feature every time we start the car, or else we will end up stalled after a stop - usually creating a very dangerous situation and infuriating the drivers around us.
Mfg Campaign: 11585343
Recall Date: Apr 26, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
After owning 2017 pilot (brand new) for 3 to 4 years, started experiencing intermittent stalling at stops when auto idle engaged. Similar to many other complaints, car would stall out, entering into an accessory mode. At times takes several attempts to restart the car. Have replaced battery and had the software update related to the issue done at the dealer. However, the issue persists and we now much remember to turn off the auto idle feature every time we start the car, or else we will end up stalled after a stop - usually creating a very dangerous situation and infuriating the drivers around us.
Corrective Action:
After owning 2017 pilot (brand new) for 3 to 4 years, started experiencing intermittent stalling at stops when auto idle engaged. Similar to many other complaints, car would stall out, entering into an accessory mode. At times takes several attempts to restart the car. Have replaced battery and had the software update related to the issue done at the dealer. However, the issue persists and we now much remember to turn off the auto idle feature every time we start the car, or else we will end up stalled after a stop - usually creating a very dangerous situation and infuriating the drivers around us.
Additional Notes:
After owning 2017 pilot (brand new) for 3 to 4 years, started experiencing intermittent stalling at stops when auto idle engaged. Similar to many other complaints, car would stall out, entering into an accessory mode. At times takes several attempts to restart the car. Have replaced battery and had the software update related to the issue done at the dealer. However, the issue persists and we now much remember to turn off the auto idle feature every time we start the car, or else we will end up stalled after a stop - usually creating a very dangerous situation and infuriating the drivers around us.
Mfg Campaign: 11585343
Recall Date: Apr 26, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
After owning 2017 pilot (brand new) for 3 to 4 years, started experiencing intermittent stalling at stops when auto idle engaged. Similar to many other complaints, car would stall out, entering into an accessory mode. At times takes several attempts to restart the car. Have replaced battery and had the software update related to the issue done at the dealer. However, the issue persists and we now much remember to turn off the auto idle feature every time we start the car, or else we will end up stalled after a stop - usually creating a very dangerous situation and infuriating the drivers around us.
Corrective Action:
After owning 2017 pilot (brand new) for 3 to 4 years, started experiencing intermittent stalling at stops when auto idle engaged. Similar to many other complaints, car would stall out, entering into an accessory mode. At times takes several attempts to restart the car. Have replaced battery and had the software update related to the issue done at the dealer. However, the issue persists and we now much remember to turn off the auto idle feature every time we start the car, or else we will end up stalled after a stop - usually creating a very dangerous situation and infuriating the drivers around us.
Additional Notes:
After owning 2017 pilot (brand new) for 3 to 4 years, started experiencing intermittent stalling at stops when auto idle engaged. Similar to many other complaints, car would stall out, entering into an accessory mode. At times takes several attempts to restart the car. Have replaced battery and had the software update related to the issue done at the dealer. However, the issue persists and we now much remember to turn off the auto idle feature every time we start the car, or else we will end up stalled after a stop - usually creating a very dangerous situation and infuriating the drivers around us.
Mfg Campaign: 11585343
Recall Date: Apr 26, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Emission system problem light continues to come on and car doesn’t run the way it’s supposed to. Code reads something to do with fuel
Corrective Action:
Emission system problem light continues to come on and car doesn’t run the way it’s supposed to. Code reads something to do with fuel
Additional Notes:
Emission system problem light continues to come on and car doesn’t run the way it’s supposed to. Code reads something to do with fuel
Mfg Campaign: 11584331
Recall Date: Apr 21, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When I turned on the engine for me 2017 Honda Pilot, check engine light and every system in the car had a problem. "AWD system problem", "Emissions system problem", "Steering problem" and many more. Went to the local honda dealer and they diagnosed it as a high pressure fuel pump problem. There is a recall for this fuel pump for te 2017-2020 Honda Pilot, but for the VIN # for my Pilot, there is no recall. That does not make any sense. Now I have to spend almost $2,000 to replace the fuel pump, which should be recalled.
Corrective Action:
When I turned on the engine for me 2017 Honda Pilot, check engine light and every system in the car had a problem. "AWD system problem", "Emissions system problem", "Steering problem" and many more. Went to the local honda dealer and they diagnosed it as a high pressure fuel pump problem. There is a recall for this fuel pump for te 2017-2020 Honda Pilot, but for the VIN # for my Pilot, there is no recall. That does not make any sense. Now I have to spend almost $2,000 to replace the fuel pump, which should be recalled.
Additional Notes:
When I turned on the engine for me 2017 Honda Pilot, check engine light and every system in the car had a problem. "AWD system problem", "Emissions system problem", "Steering problem" and many more. Went to the local honda dealer and they diagnosed it as a high pressure fuel pump problem. There is a recall for this fuel pump for te 2017-2020 Honda Pilot, but for the VIN # for my Pilot, there is no recall. That does not make any sense. Now I have to spend almost $2,000 to replace the fuel pump, which should be recalled.
Mfg Campaign: 11583693
Recall Date: Apr 17, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The radio intermittently changes volume, brightness level, turns off/on all by itself. This has caused the volume to get so loud I have to take my eyes off the road. There has been several other complaints online about this. It's dangerous to be driving to have the radio all of a sudden startle everyone and the driver tries to fix it while driving
Corrective Action:
The radio intermittently changes volume, brightness level, turns off/on all by itself. This has caused the volume to get so loud I have to take my eyes off the road. There has been several other complaints online about this. It's dangerous to be driving to have the radio all of a sudden startle everyone and the driver tries to fix it while driving
Additional Notes:
The radio intermittently changes volume, brightness level, turns off/on all by itself. This has caused the volume to get so loud I have to take my eyes off the road. There has been several other complaints online about this. It's dangerous to be driving to have the radio all of a sudden startle everyone and the driver tries to fix it while driving
Mfg Campaign: 11583186
Recall Date: Apr 15, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Heard slapping noise. Took to auto repair shop AND to dealership. Both confirmed failed rod bearing and need for engine replacement. Vehicle 2017 Pilot Elite 4D AWD V6 with about 93,000 miles. Car was routinely serviced and in good shape except for failed rod bearing. Repair estimate $10,000. I am aware of recall for other years. I am seeing Pilot Forum discussion that this is problem for more than the years Honda is allowing recall. This is unconscionable. This is a KNOWN manufacturer defect and Honda should not be allowed to avoid liability just by limiting the recall years. The contact attempted to obtain the requested repair diagnosis already performed by one of Honda's dealerships and there has been no response to the inquiry.
Corrective Action:
Heard slapping noise. Took to auto repair shop AND to dealership. Both confirmed failed rod bearing and need for engine replacement. Vehicle 2017 Pilot Elite 4D AWD V6 with about 93,000 miles. Car was routinely serviced and in good shape except for failed rod bearing. Repair estimate $10,000. I am aware of recall for other years. I am seeing Pilot Forum discussion that this is problem for more than the years Honda is allowing recall. This is unconscionable. This is a KNOWN manufacturer defect and Honda should not be allowed to avoid liability just by limiting the recall years. The contact attempted to obtain the requested repair diagnosis already performed by one of Honda's dealerships and there has been no response to the inquiry.
Additional Notes:
Heard slapping noise. Took to auto repair shop AND to dealership. Both confirmed failed rod bearing and need for engine replacement. Vehicle 2017 Pilot Elite 4D AWD V6 with about 93,000 miles. Car was routinely serviced and in good shape except for failed rod bearing. Repair estimate $10,000. I am aware of recall for other years. I am seeing Pilot Forum discussion that this is problem for more than the years Honda is allowing recall. This is unconscionable. This is a KNOWN manufacturer defect and Honda should not be allowed to avoid liability just by limiting the recall years. The contact attempted to obtain the requested repair diagnosis already performed by one of Honda's dealerships and there has been no response to the inquiry.
Mfg Campaign: 11579934
Recall Date: Mar 28, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the acceleration was delayed. The vehicle was taken to the independent mechanic where the vehicle was diagnosed with a fuel injection failure. The vehicle was not repaired. The vehicle was taken to the dealer, however the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact researched and discovered Technical Service Bulletin 20-029 which described a similar failure, however, the contact was informed that the contact's VIN was not associated with Technical Service Bulletin 20-029. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the acceleration was delayed. The vehicle was taken to the independent mechanic where the vehicle was diagnosed with a fuel injection failure. The vehicle was not repaired. The vehicle was taken to the dealer, however the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact researched and discovered Technical Service Bulletin 20-029 which described a similar failure, however, the contact was informed that the contact's VIN was not associated with Technical Service Bulletin 20-029. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the acceleration was delayed. The vehicle was taken to the independent mechanic where the vehicle was diagnosed with a fuel injection failure. The vehicle was not repaired. The vehicle was taken to the dealer, however the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact researched and discovered Technical Service Bulletin 20-029 which described a similar failure, however, the contact was informed that the contact's VIN was not associated with Technical Service Bulletin 20-029. The failure mileage was approximately 55,000.
Mfg Campaign: 11579966
Recall Date: Mar 28, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2017 Honda Pilot. The contact stated while driving at 75 MPH, an abnormal, squeaking noise began to emit from the vehicle. As the contact continued to drive, the squeaking noise turned into a rattling noise as several warning messages then appeared on the instrument panel. The contact initially pulled over to call for assistance but managed to reach their destination despite the failure. The next day, the vehicle was taken to a dealer where a diagnostic was performed, and the vehicle was then diagnosed with engine failure. Upon investigation, the contact discovered NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The manufacturer was notified about the recall and the contact was informed that the vehicle was not included in the recall. The vehicle had yet to be repaired. The failure mileage was approximately 105,000.
Corrective Action:
The contact owns a 2017 Honda Pilot. The contact stated while driving at 75 MPH, an abnormal, squeaking noise began to emit from the vehicle. As the contact continued to drive, the squeaking noise turned into a rattling noise as several warning messages then appeared on the instrument panel. The contact initially pulled over to call for assistance but managed to reach their destination despite the failure. The next day, the vehicle was taken to a dealer where a diagnostic was performed, and the vehicle was then diagnosed with engine failure. Upon investigation, the contact discovered NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The manufacturer was notified about the recall and the contact was informed that the vehicle was not included in the recall. The vehicle had yet to be repaired. The failure mileage was approximately 105,000.
Additional Notes:
The contact owns a 2017 Honda Pilot. The contact stated while driving at 75 MPH, an abnormal, squeaking noise began to emit from the vehicle. As the contact continued to drive, the squeaking noise turned into a rattling noise as several warning messages then appeared on the instrument panel. The contact initially pulled over to call for assistance but managed to reach their destination despite the failure. The next day, the vehicle was taken to a dealer where a diagnostic was performed, and the vehicle was then diagnosed with engine failure. Upon investigation, the contact discovered NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The manufacturer was notified about the recall and the contact was informed that the vehicle was not included in the recall. The vehicle had yet to be repaired. The failure mileage was approximately 105,000.
Mfg Campaign: 11579980
Recall Date: Mar 28, 2024
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
It is the fuel pump recall I am in need of replacement. I have went to Honda and tried to have them look at it and they gave me a complete run around. My car begins to jerk and when I go to speed up the car doesn’t like to go. Honda said it wasn’t the fuel pump but I have had it looked else where and it is the pump. I drive everyday with my kids in the car. I feel like this is causing me anxiety and my safety for me and my kids.
Corrective Action:
It is the fuel pump recall I am in need of replacement. I have went to Honda and tried to have them look at it and they gave me a complete run around. My car begins to jerk and when I go to speed up the car doesn’t like to go. Honda said it wasn’t the fuel pump but I have had it looked else where and it is the pump. I drive everyday with my kids in the car. I feel like this is causing me anxiety and my safety for me and my kids.
Additional Notes:
It is the fuel pump recall I am in need of replacement. I have went to Honda and tried to have them look at it and they gave me a complete run around. My car begins to jerk and when I go to speed up the car doesn’t like to go. Honda said it wasn’t the fuel pump but I have had it looked else where and it is the pump. I drive everyday with my kids in the car. I feel like this is causing me anxiety and my safety for me and my kids.
Mfg Campaign: 11579061
Recall Date: Mar 23, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
It is the fuel pump recall I am in need of replacement. I have went to Honda and tried to have them look at it and they gave me a complete run around. My car begins to jerk and when I go to speed up the car doesn’t like to go. Honda said it wasn’t the fuel pump but I have had it looked else where and it is the pump. I drive everyday with my kids in the car. I feel like this is causing me anxiety and my safety for me and my kids.
Corrective Action:
It is the fuel pump recall I am in need of replacement. I have went to Honda and tried to have them look at it and they gave me a complete run around. My car begins to jerk and when I go to speed up the car doesn’t like to go. Honda said it wasn’t the fuel pump but I have had it looked else where and it is the pump. I drive everyday with my kids in the car. I feel like this is causing me anxiety and my safety for me and my kids.
Additional Notes:
It is the fuel pump recall I am in need of replacement. I have went to Honda and tried to have them look at it and they gave me a complete run around. My car begins to jerk and when I go to speed up the car doesn’t like to go. Honda said it wasn’t the fuel pump but I have had it looked else where and it is the pump. I drive everyday with my kids in the car. I feel like this is causing me anxiety and my safety for me and my kids.
Mfg Campaign: 11579061
Recall Date: Mar 23, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The engine start/stop intermittently fails to restart after idle stop. Yes, available for inspection upon request. I am unable to restart my car after an idle stop which causes danger by causing traffic jams and my vehicle to be idle on the road. It has not been inspected by the manufacturer or insurance company. There were no messages of failure.
Corrective Action:
The engine start/stop intermittently fails to restart after idle stop. Yes, available for inspection upon request. I am unable to restart my car after an idle stop which causes danger by causing traffic jams and my vehicle to be idle on the road. It has not been inspected by the manufacturer or insurance company. There were no messages of failure.
Additional Notes:
The engine start/stop intermittently fails to restart after idle stop. Yes, available for inspection upon request. I am unable to restart my car after an idle stop which causes danger by causing traffic jams and my vehicle to be idle on the road. It has not been inspected by the manufacturer or insurance company. There were no messages of failure.
Mfg Campaign: 11576422
Recall Date: Mar 9, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I purchased my 2017 pilot in Oct 2022, when I test drove the car I asked the sales rep is it normal for it to take off like this with a little hesitation. He said yes and I believed him since I was use to CVT transmissions. A month later I had to take it back to the dealership for service with my RPM fluttering. After 8 hours of sitting there I ended up leaving the car and going home and picked up the next day. After all that, they told me that the did several flushes and had a software update. Now fast forward to March 2023, I am having problems again when going into second gear. I have only put 11,386 miles on my car in over a year. This year has a lot of issues with the transmissions. I bought my car certified and I will never buy another Honda. I think it should be some type of recall on this issue. You should not have engine problems on a HONDA (so everyone says they are the best) at this low millage. Not sure how to handle this or who to reach out too. Maybe get a lawyer.
Corrective Action:
I purchased my 2017 pilot in Oct 2022, when I test drove the car I asked the sales rep is it normal for it to take off like this with a little hesitation. He said yes and I believed him since I was use to CVT transmissions. A month later I had to take it back to the dealership for service with my RPM fluttering. After 8 hours of sitting there I ended up leaving the car and going home and picked up the next day. After all that, they told me that the did several flushes and had a software update. Now fast forward to March 2023, I am having problems again when going into second gear. I have only put 11,386 miles on my car in over a year. This year has a lot of issues with the transmissions. I bought my car certified and I will never buy another Honda. I think it should be some type of recall on this issue. You should not have engine problems on a HONDA (so everyone says they are the best) at this low millage. Not sure how to handle this or who to reach out too. Maybe get a lawyer.
Additional Notes:
I purchased my 2017 pilot in Oct 2022, when I test drove the car I asked the sales rep is it normal for it to take off like this with a little hesitation. He said yes and I believed him since I was use to CVT transmissions. A month later I had to take it back to the dealership for service with my RPM fluttering. After 8 hours of sitting there I ended up leaving the car and going home and picked up the next day. After all that, they told me that the did several flushes and had a software update. Now fast forward to March 2023, I am having problems again when going into second gear. I have only put 11,386 miles on my car in over a year. This year has a lot of issues with the transmissions. I bought my car certified and I will never buy another Honda. I think it should be some type of recall on this issue. You should not have engine problems on a HONDA (so everyone says they are the best) at this low millage. Not sure how to handle this or who to reach out too. Maybe get a lawyer.
Mfg Campaign: 11575941
Recall Date: Mar 7, 2024
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Valencia, CA • 36 yrs
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