Complaints & Recalls
Official Safety Recalls - Important!
40 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: L4M, Z4L
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018 Honda Pilot and Ridgeline vehicles and 2018 Acura MDX vehicles. The front driver and passenger powered seats in the Honda vehicles and the driver powered seats in the Acura vehicles may have been assembled with improperly manufactured rivets. In the event of a crash, the rivets can break causing the seats not to be secured to the floor. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: D0S, T0T
Recall Date: Apr 5, 2018
Consumer Complaints
568 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The wave radar came on during out travel. We traveled in south Dakota on through construction when the light came on. Now I went to the dealership to get an oil change and ask them about the error. I was informed the the wave radar part had been over worked and need to be replaced. Cost $1268.70. We never got in a collision. The part should not fail for being used causing the error message. I also belive it is a huge safety concern because I dont know if the collision system will work. The second issue we are having with the vehicle is that we turned it in for the recall for the idle stop function. It continues to turn off our vehicle at stoplights and on stops on s hill. I dont feel safe operating this vehicle with me and my family.
Corrective Action:
The wave radar came on during out travel. We traveled in south Dakota on through construction when the light came on. Now I went to the dealership to get an oil change and ask them about the error. I was informed the the wave radar part had been over worked and need to be replaced. Cost $1268.70. We never got in a collision. The part should not fail for being used causing the error message. I also belive it is a huge safety concern because I dont know if the collision system will work. The second issue we are having with the vehicle is that we turned it in for the recall for the idle stop function. It continues to turn off our vehicle at stoplights and on stops on s hill. I dont feel safe operating this vehicle with me and my family.
Additional Notes:
The wave radar came on during out travel. We traveled in south Dakota on through construction when the light came on. Now I went to the dealership to get an oil change and ask them about the error. I was informed the the wave radar part had been over worked and need to be replaced. Cost $1268.70. We never got in a collision. The part should not fail for being used causing the error message. I also belive it is a huge safety concern because I dont know if the collision system will work. The second issue we are having with the vehicle is that we turned it in for the recall for the idle stop function. It continues to turn off our vehicle at stoplights and on stops on s hill. I dont feel safe operating this vehicle with me and my family.
Mfg Campaign: 11536321
Recall Date: Aug 3, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sun visors on both driver’s side and passenger side are unusually difficult to pull down. It got to the point that you needed two hands to pull it down. The stiffness progressively got worse over the last year. In the last six months the visor does not return to flush with the ceiling, impeding clear view thru the windshield. Taller drivers needed to move the visor to the side position in order to view clearly out of the windshield. Dealer mentioned that it’s not the first Honda vehicle with this issue and a quick google search shows evidence of such as well.
Corrective Action:
The sun visors on both driver’s side and passenger side are unusually difficult to pull down. It got to the point that you needed two hands to pull it down. The stiffness progressively got worse over the last year. In the last six months the visor does not return to flush with the ceiling, impeding clear view thru the windshield. Taller drivers needed to move the visor to the side position in order to view clearly out of the windshield. Dealer mentioned that it’s not the first Honda vehicle with this issue and a quick google search shows evidence of such as well.
Additional Notes:
The sun visors on both driver’s side and passenger side are unusually difficult to pull down. It got to the point that you needed two hands to pull it down. The stiffness progressively got worse over the last year. In the last six months the visor does not return to flush with the ceiling, impeding clear view thru the windshield. Taller drivers needed to move the visor to the side position in order to view clearly out of the windshield. Dealer mentioned that it’s not the first Honda vehicle with this issue and a quick google search shows evidence of such as well.
Mfg Campaign: 11535536
Recall Date: Jul 31, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The timing is not working correctly. And have to pay 2500 to repair. I can see that is open safety recall for this par for the same model that I have. But when I enter the VIN say that not have that recall
Corrective Action:
The timing is not working correctly. And have to pay 2500 to repair. I can see that is open safety recall for this par for the same model that I have. But when I enter the VIN say that not have that recall
Additional Notes:
The timing is not working correctly. And have to pay 2500 to repair. I can see that is open safety recall for this par for the same model that I have. But when I enter the VIN say that not have that recall
Mfg Campaign: 11535155
Recall Date: Jul 28, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
I have taken my 2018 Honda Pilot several times to the Honda Dealer, and they have failed to fix what appears to be a transmission problem with the vehicle. The transmission is burning transmission fluid. The vehicle makes a grinding sound when you shift gears. The gears feel like they are catching when you change them, The transmission gears shift appears to be delayed, slipping/jerking and pulling. This situation is very dangerous to me, my children, and the public. The Honda dealer appears to be stalling, so the vehicle runs out of the warranty. They do little to fix the problem; they keep charging me money and repeatedly replacing the burnt transmission fluid. This vehicle has a lemon transmission that they need to replace. Please help investigate this common problem that so many people are complaining about, and Honda keeps ignoring or excusing the complaints. They are selling unsafe vehicles. The incident/issue is contimous, they have NOT fix the issue. Please review the attached documents. Please contact me with some that can speaks Spanish or is able to translate. Thanks
Corrective Action:
I have taken my 2018 Honda Pilot several times to the Honda Dealer, and they have failed to fix what appears to be a transmission problem with the vehicle. The transmission is burning transmission fluid. The vehicle makes a grinding sound when you shift gears. The gears feel like they are catching when you change them, The transmission gears shift appears to be delayed, slipping/jerking and pulling. This situation is very dangerous to me, my children, and the public. The Honda dealer appears to be stalling, so the vehicle runs out of the warranty. They do little to fix the problem; they keep charging me money and repeatedly replacing the burnt transmission fluid. This vehicle has a lemon transmission that they need to replace. Please help investigate this common problem that so many people are complaining about, and Honda keeps ignoring or excusing the complaints. They are selling unsafe vehicles. The incident/issue is contimous, they have NOT fix the issue. Please review the attached documents. Please contact me with some that can speaks Spanish or is able to translate. Thanks
Additional Notes:
I have taken my 2018 Honda Pilot several times to the Honda Dealer, and they have failed to fix what appears to be a transmission problem with the vehicle. The transmission is burning transmission fluid. The vehicle makes a grinding sound when you shift gears. The gears feel like they are catching when you change them, The transmission gears shift appears to be delayed, slipping/jerking and pulling. This situation is very dangerous to me, my children, and the public. The Honda dealer appears to be stalling, so the vehicle runs out of the warranty. They do little to fix the problem; they keep charging me money and repeatedly replacing the burnt transmission fluid. This vehicle has a lemon transmission that they need to replace. Please help investigate this common problem that so many people are complaining about, and Honda keeps ignoring or excusing the complaints. They are selling unsafe vehicles. The incident/issue is contimous, they have NOT fix the issue. Please review the attached documents. Please contact me with some that can speaks Spanish or is able to translate. Thanks
Mfg Campaign: 11533732
Recall Date: Jul 21, 2023
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
I have taken my 2018 Honda Pilot several times to the Honda Dealer, and they have failed to fix what appears to be a transmission problem with the vehicle. The transmission is burning transmission fluid. The vehicle makes a grinding sound when you shift gears. The gears feel like they are catching when you change them, The transmission gears shift appears to be delayed, slipping/jerking and pulling. This situation is very dangerous to me, my children, and the public. The Honda dealer appears to be stalling, so the vehicle runs out of the warranty. They do little to fix the problem; they keep charging me money and repeatedly replacing the burnt transmission fluid. This vehicle has a lemon transmission that they need to replace. Please help investigate this common problem that so many people are complaining about, and Honda keeps ignoring or excusing the complaints. They are selling unsafe vehicles. The incident/issue is contimous, they have NOT fix the issue. Please review the attached documents. Please contact me with some that can speaks Spanish or is able to translate. Thanks
Corrective Action:
I have taken my 2018 Honda Pilot several times to the Honda Dealer, and they have failed to fix what appears to be a transmission problem with the vehicle. The transmission is burning transmission fluid. The vehicle makes a grinding sound when you shift gears. The gears feel like they are catching when you change them, The transmission gears shift appears to be delayed, slipping/jerking and pulling. This situation is very dangerous to me, my children, and the public. The Honda dealer appears to be stalling, so the vehicle runs out of the warranty. They do little to fix the problem; they keep charging me money and repeatedly replacing the burnt transmission fluid. This vehicle has a lemon transmission that they need to replace. Please help investigate this common problem that so many people are complaining about, and Honda keeps ignoring or excusing the complaints. They are selling unsafe vehicles. The incident/issue is contimous, they have NOT fix the issue. Please review the attached documents. Please contact me with some that can speaks Spanish or is able to translate. Thanks
Additional Notes:
I have taken my 2018 Honda Pilot several times to the Honda Dealer, and they have failed to fix what appears to be a transmission problem with the vehicle. The transmission is burning transmission fluid. The vehicle makes a grinding sound when you shift gears. The gears feel like they are catching when you change them, The transmission gears shift appears to be delayed, slipping/jerking and pulling. This situation is very dangerous to me, my children, and the public. The Honda dealer appears to be stalling, so the vehicle runs out of the warranty. They do little to fix the problem; they keep charging me money and repeatedly replacing the burnt transmission fluid. This vehicle has a lemon transmission that they need to replace. Please help investigate this common problem that so many people are complaining about, and Honda keeps ignoring or excusing the complaints. They are selling unsafe vehicles. The incident/issue is contimous, they have NOT fix the issue. Please review the attached documents. Please contact me with some that can speaks Spanish or is able to translate. Thanks
Mfg Campaign: 11533732
Recall Date: Jul 21, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I have taken my 2018 Honda Pilot several times to the Honda Dealer, and they have failed to fix what appears to be a transmission problem with the vehicle. The transmission is burning transmission fluid. The vehicle makes a grinding sound when you shift gears. The gears feel like they are catching when you change them, The transmission gears shift appears to be delayed, slipping/jerking and pulling. This situation is very dangerous to me, my children, and the public. The Honda dealer appears to be stalling, so the vehicle runs out of the warranty. They do little to fix the problem; they keep charging me money and repeatedly replacing the burnt transmission fluid. This vehicle has a lemon transmission that they need to replace. Please help investigate this common problem that so many people are complaining about, and Honda keeps ignoring or excusing the complaints. They are selling unsafe vehicles. The incident/issue is contimous, they have NOT fix the issue. Please review the attached documents. Please contact me with some that can speaks Spanish or is able to translate. Thanks
Corrective Action:
I have taken my 2018 Honda Pilot several times to the Honda Dealer, and they have failed to fix what appears to be a transmission problem with the vehicle. The transmission is burning transmission fluid. The vehicle makes a grinding sound when you shift gears. The gears feel like they are catching when you change them, The transmission gears shift appears to be delayed, slipping/jerking and pulling. This situation is very dangerous to me, my children, and the public. The Honda dealer appears to be stalling, so the vehicle runs out of the warranty. They do little to fix the problem; they keep charging me money and repeatedly replacing the burnt transmission fluid. This vehicle has a lemon transmission that they need to replace. Please help investigate this common problem that so many people are complaining about, and Honda keeps ignoring or excusing the complaints. They are selling unsafe vehicles. The incident/issue is contimous, they have NOT fix the issue. Please review the attached documents. Please contact me with some that can speaks Spanish or is able to translate. Thanks
Additional Notes:
I have taken my 2018 Honda Pilot several times to the Honda Dealer, and they have failed to fix what appears to be a transmission problem with the vehicle. The transmission is burning transmission fluid. The vehicle makes a grinding sound when you shift gears. The gears feel like they are catching when you change them, The transmission gears shift appears to be delayed, slipping/jerking and pulling. This situation is very dangerous to me, my children, and the public. The Honda dealer appears to be stalling, so the vehicle runs out of the warranty. They do little to fix the problem; they keep charging me money and repeatedly replacing the burnt transmission fluid. This vehicle has a lemon transmission that they need to replace. Please help investigate this common problem that so many people are complaining about, and Honda keeps ignoring or excusing the complaints. They are selling unsafe vehicles. The incident/issue is contimous, they have NOT fix the issue. Please review the attached documents. Please contact me with some that can speaks Spanish or is able to translate. Thanks
Mfg Campaign: 11533732
Recall Date: Jul 21, 2023
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Since the purchase of my vehicle I have noticed from time to time it will accelerate when I’m pressing on the brakes. Recently, this issue has gotten worse. I have almost drove my car in to our garage doors, or come close to hitting someone in front of my vehicle, because of its unpredictability. There are also issues with a delayed acceleration when accelerating from a stop. I will press on the gas and the car will not move for about 2 or 3 seconds and then accelerate very quickly as I’m pressing the gas all the way down. I believe these problems are related. I’ve taken my vehicle in twice to the dealership with no remedy as they claim they can’t reproduce what I’m talking about. Stop and go traffic is the best way, but not the only way, to reproduce the problems. This is dangerous, in my opinion, and unfortunately I’m stuck with this vehicle that I don’t feel safe in anymore and I don’t want my child, who is learning to drive, to take this vehicle out once she gets her drivers license as I believe an inexperienced driver is in more danger with these issues.
Corrective Action:
Since the purchase of my vehicle I have noticed from time to time it will accelerate when I’m pressing on the brakes. Recently, this issue has gotten worse. I have almost drove my car in to our garage doors, or come close to hitting someone in front of my vehicle, because of its unpredictability. There are also issues with a delayed acceleration when accelerating from a stop. I will press on the gas and the car will not move for about 2 or 3 seconds and then accelerate very quickly as I’m pressing the gas all the way down. I believe these problems are related. I’ve taken my vehicle in twice to the dealership with no remedy as they claim they can’t reproduce what I’m talking about. Stop and go traffic is the best way, but not the only way, to reproduce the problems. This is dangerous, in my opinion, and unfortunately I’m stuck with this vehicle that I don’t feel safe in anymore and I don’t want my child, who is learning to drive, to take this vehicle out once she gets her drivers license as I believe an inexperienced driver is in more danger with these issues.
Additional Notes:
Since the purchase of my vehicle I have noticed from time to time it will accelerate when I’m pressing on the brakes. Recently, this issue has gotten worse. I have almost drove my car in to our garage doors, or come close to hitting someone in front of my vehicle, because of its unpredictability. There are also issues with a delayed acceleration when accelerating from a stop. I will press on the gas and the car will not move for about 2 or 3 seconds and then accelerate very quickly as I’m pressing the gas all the way down. I believe these problems are related. I’ve taken my vehicle in twice to the dealership with no remedy as they claim they can’t reproduce what I’m talking about. Stop and go traffic is the best way, but not the only way, to reproduce the problems. This is dangerous, in my opinion, and unfortunately I’m stuck with this vehicle that I don’t feel safe in anymore and I don’t want my child, who is learning to drive, to take this vehicle out once she gets her drivers license as I believe an inexperienced driver is in more danger with these issues.
Mfg Campaign: 11533328
Recall Date: Jul 19, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Failed Torque converter at 80, 000 miles leading to dangerous underperformance
Corrective Action:
Failed Torque converter at 80, 000 miles leading to dangerous underperformance
Additional Notes:
Failed Torque converter at 80, 000 miles leading to dangerous underperformance
Mfg Campaign: 11532956
Recall Date: Jul 18, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I previously reported issue 11360107 which Honda attributed to a bad battery cell and replaced the battery on this vehicle. I followed up with them that I consider auto-idle-stop functionality that doesn't restart despite the battery being capable of restarting to be a safety issue. I re-iterated to them that I "rebooted" the car by holding the car start button down until the Honda logo appeared in the driver display. The car then proceeded to start and I didn't have any issues with the battery being able to start the car before or after that. As stated in that issue, this happened on the access road of a major Texas Freeway while stopped at a stop light. Cars were flying by at 50 mph with my family in the car sitting at a green light. Honda has apparently issued a "fix" for this, but today I experienced a similar issue at the gas station. Today was different b/c my auto-idle-stop was disabled. My Honda dealership had disabled it the second to last time I brought it in for service, but didn't tell me. I had complained to my dealership about this issue in the past, but the feature had been disabled when I received it, without notating the change in any paperwork. I asked about it the last time I had my car at the dealership and they acknowledged that Honda was telling them to disable the auto-idle-stop on vehicles where the owner said something. Today, July 16th, 2023, I experienced the same behavior when I stopped for gas. The car would not restart, the starter would not attempt to star the car. I had driven about 60 miles in this 100 degree weather in Aransas, Texas. After filling up with gas my car wouldn't start, the electronics worked, the radio came on, but the car wouldn't start. I got out of the car while the electronics were on, went to talk to another person in the caravan. I came back and tried again and the car started. The battery was obviously capable of starting the car without jumping.
Corrective Action:
I previously reported issue 11360107 which Honda attributed to a bad battery cell and replaced the battery on this vehicle. I followed up with them that I consider auto-idle-stop functionality that doesn't restart despite the battery being capable of restarting to be a safety issue. I re-iterated to them that I "rebooted" the car by holding the car start button down until the Honda logo appeared in the driver display. The car then proceeded to start and I didn't have any issues with the battery being able to start the car before or after that. As stated in that issue, this happened on the access road of a major Texas Freeway while stopped at a stop light. Cars were flying by at 50 mph with my family in the car sitting at a green light. Honda has apparently issued a "fix" for this, but today I experienced a similar issue at the gas station. Today was different b/c my auto-idle-stop was disabled. My Honda dealership had disabled it the second to last time I brought it in for service, but didn't tell me. I had complained to my dealership about this issue in the past, but the feature had been disabled when I received it, without notating the change in any paperwork. I asked about it the last time I had my car at the dealership and they acknowledged that Honda was telling them to disable the auto-idle-stop on vehicles where the owner said something. Today, July 16th, 2023, I experienced the same behavior when I stopped for gas. The car would not restart, the starter would not attempt to star the car. I had driven about 60 miles in this 100 degree weather in Aransas, Texas. After filling up with gas my car wouldn't start, the electronics worked, the radio came on, but the car wouldn't start. I got out of the car while the electronics were on, went to talk to another person in the caravan. I came back and tried again and the car started. The battery was obviously capable of starting the car without jumping.
Additional Notes:
I previously reported issue 11360107 which Honda attributed to a bad battery cell and replaced the battery on this vehicle. I followed up with them that I consider auto-idle-stop functionality that doesn't restart despite the battery being capable of restarting to be a safety issue. I re-iterated to them that I "rebooted" the car by holding the car start button down until the Honda logo appeared in the driver display. The car then proceeded to start and I didn't have any issues with the battery being able to start the car before or after that. As stated in that issue, this happened on the access road of a major Texas Freeway while stopped at a stop light. Cars were flying by at 50 mph with my family in the car sitting at a green light. Honda has apparently issued a "fix" for this, but today I experienced a similar issue at the gas station. Today was different b/c my auto-idle-stop was disabled. My Honda dealership had disabled it the second to last time I brought it in for service, but didn't tell me. I had complained to my dealership about this issue in the past, but the feature had been disabled when I received it, without notating the change in any paperwork. I asked about it the last time I had my car at the dealership and they acknowledged that Honda was telling them to disable the auto-idle-stop on vehicles where the owner said something. Today, July 16th, 2023, I experienced the same behavior when I stopped for gas. The car would not restart, the starter would not attempt to star the car. I had driven about 60 miles in this 100 degree weather in Aransas, Texas. After filling up with gas my car wouldn't start, the electronics worked, the radio came on, but the car wouldn't start. I got out of the car while the electronics were on, went to talk to another person in the caravan. I came back and tried again and the car started. The battery was obviously capable of starting the car without jumping.
Mfg Campaign: 11532592
Recall Date: Jul 16, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I previously reported issue 11360107 which Honda attributed to a bad battery cell and replaced the battery on this vehicle. I followed up with them that I consider auto-idle-stop functionality that doesn't restart despite the battery being capable of restarting to be a safety issue. I re-iterated to them that I "rebooted" the car by holding the car start button down until the Honda logo appeared in the driver display. The car then proceeded to start and I didn't have any issues with the battery being able to start the car before or after that. As stated in that issue, this happened on the access road of a major Texas Freeway while stopped at a stop light. Cars were flying by at 50 mph with my family in the car sitting at a green light. Honda has apparently issued a "fix" for this, but today I experienced a similar issue at the gas station. Today was different b/c my auto-idle-stop was disabled. My Honda dealership had disabled it the second to last time I brought it in for service, but didn't tell me. I had complained to my dealership about this issue in the past, but the feature had been disabled when I received it, without notating the change in any paperwork. I asked about it the last time I had my car at the dealership and they acknowledged that Honda was telling them to disable the auto-idle-stop on vehicles where the owner said something. Today, July 16th, 2023, I experienced the same behavior when I stopped for gas. The car would not restart, the starter would not attempt to star the car. I had driven about 60 miles in this 100 degree weather in Aransas, Texas. After filling up with gas my car wouldn't start, the electronics worked, the radio came on, but the car wouldn't start. I got out of the car while the electronics were on, went to talk to another person in the caravan. I came back and tried again and the car started. The battery was obviously capable of starting the car without jumping.
Corrective Action:
I previously reported issue 11360107 which Honda attributed to a bad battery cell and replaced the battery on this vehicle. I followed up with them that I consider auto-idle-stop functionality that doesn't restart despite the battery being capable of restarting to be a safety issue. I re-iterated to them that I "rebooted" the car by holding the car start button down until the Honda logo appeared in the driver display. The car then proceeded to start and I didn't have any issues with the battery being able to start the car before or after that. As stated in that issue, this happened on the access road of a major Texas Freeway while stopped at a stop light. Cars were flying by at 50 mph with my family in the car sitting at a green light. Honda has apparently issued a "fix" for this, but today I experienced a similar issue at the gas station. Today was different b/c my auto-idle-stop was disabled. My Honda dealership had disabled it the second to last time I brought it in for service, but didn't tell me. I had complained to my dealership about this issue in the past, but the feature had been disabled when I received it, without notating the change in any paperwork. I asked about it the last time I had my car at the dealership and they acknowledged that Honda was telling them to disable the auto-idle-stop on vehicles where the owner said something. Today, July 16th, 2023, I experienced the same behavior when I stopped for gas. The car would not restart, the starter would not attempt to star the car. I had driven about 60 miles in this 100 degree weather in Aransas, Texas. After filling up with gas my car wouldn't start, the electronics worked, the radio came on, but the car wouldn't start. I got out of the car while the electronics were on, went to talk to another person in the caravan. I came back and tried again and the car started. The battery was obviously capable of starting the car without jumping.
Additional Notes:
I previously reported issue 11360107 which Honda attributed to a bad battery cell and replaced the battery on this vehicle. I followed up with them that I consider auto-idle-stop functionality that doesn't restart despite the battery being capable of restarting to be a safety issue. I re-iterated to them that I "rebooted" the car by holding the car start button down until the Honda logo appeared in the driver display. The car then proceeded to start and I didn't have any issues with the battery being able to start the car before or after that. As stated in that issue, this happened on the access road of a major Texas Freeway while stopped at a stop light. Cars were flying by at 50 mph with my family in the car sitting at a green light. Honda has apparently issued a "fix" for this, but today I experienced a similar issue at the gas station. Today was different b/c my auto-idle-stop was disabled. My Honda dealership had disabled it the second to last time I brought it in for service, but didn't tell me. I had complained to my dealership about this issue in the past, but the feature had been disabled when I received it, without notating the change in any paperwork. I asked about it the last time I had my car at the dealership and they acknowledged that Honda was telling them to disable the auto-idle-stop on vehicles where the owner said something. Today, July 16th, 2023, I experienced the same behavior when I stopped for gas. The car would not restart, the starter would not attempt to star the car. I had driven about 60 miles in this 100 degree weather in Aransas, Texas. After filling up with gas my car wouldn't start, the electronics worked, the radio came on, but the car wouldn't start. I got out of the car while the electronics were on, went to talk to another person in the caravan. I came back and tried again and the car started. The battery was obviously capable of starting the car without jumping.
Mfg Campaign: 11532592
Recall Date: Jul 16, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I previously reported issue 11360107 which Honda attributed to a bad battery cell and replaced the battery on this vehicle. I followed up with them that I consider auto-idle-stop functionality that doesn't restart despite the battery being capable of restarting to be a safety issue. I re-iterated to them that I "rebooted" the car by holding the car start button down until the Honda logo appeared in the driver display. The car then proceeded to start and I didn't have any issues with the battery being able to start the car before or after that. As stated in that issue, this happened on the access road of a major Texas Freeway while stopped at a stop light. Cars were flying by at 50 mph with my family in the car sitting at a green light. Honda has apparently issued a "fix" for this, but today I experienced a similar issue at the gas station. Today was different b/c my auto-idle-stop was disabled. My Honda dealership had disabled it the second to last time I brought it in for service, but didn't tell me. I had complained to my dealership about this issue in the past, but the feature had been disabled when I received it, without notating the change in any paperwork. I asked about it the last time I had my car at the dealership and they acknowledged that Honda was telling them to disable the auto-idle-stop on vehicles where the owner said something. Today, July 16th, 2023, I experienced the same behavior when I stopped for gas. The car would not restart, the starter would not attempt to star the car. I had driven about 60 miles in this 100 degree weather in Aransas, Texas. After filling up with gas my car wouldn't start, the electronics worked, the radio came on, but the car wouldn't start. I got out of the car while the electronics were on, went to talk to another person in the caravan. I came back and tried again and the car started. The battery was obviously capable of starting the car without jumping.
Corrective Action:
I previously reported issue 11360107 which Honda attributed to a bad battery cell and replaced the battery on this vehicle. I followed up with them that I consider auto-idle-stop functionality that doesn't restart despite the battery being capable of restarting to be a safety issue. I re-iterated to them that I "rebooted" the car by holding the car start button down until the Honda logo appeared in the driver display. The car then proceeded to start and I didn't have any issues with the battery being able to start the car before or after that. As stated in that issue, this happened on the access road of a major Texas Freeway while stopped at a stop light. Cars were flying by at 50 mph with my family in the car sitting at a green light. Honda has apparently issued a "fix" for this, but today I experienced a similar issue at the gas station. Today was different b/c my auto-idle-stop was disabled. My Honda dealership had disabled it the second to last time I brought it in for service, but didn't tell me. I had complained to my dealership about this issue in the past, but the feature had been disabled when I received it, without notating the change in any paperwork. I asked about it the last time I had my car at the dealership and they acknowledged that Honda was telling them to disable the auto-idle-stop on vehicles where the owner said something. Today, July 16th, 2023, I experienced the same behavior when I stopped for gas. The car would not restart, the starter would not attempt to star the car. I had driven about 60 miles in this 100 degree weather in Aransas, Texas. After filling up with gas my car wouldn't start, the electronics worked, the radio came on, but the car wouldn't start. I got out of the car while the electronics were on, went to talk to another person in the caravan. I came back and tried again and the car started. The battery was obviously capable of starting the car without jumping.
Additional Notes:
I previously reported issue 11360107 which Honda attributed to a bad battery cell and replaced the battery on this vehicle. I followed up with them that I consider auto-idle-stop functionality that doesn't restart despite the battery being capable of restarting to be a safety issue. I re-iterated to them that I "rebooted" the car by holding the car start button down until the Honda logo appeared in the driver display. The car then proceeded to start and I didn't have any issues with the battery being able to start the car before or after that. As stated in that issue, this happened on the access road of a major Texas Freeway while stopped at a stop light. Cars were flying by at 50 mph with my family in the car sitting at a green light. Honda has apparently issued a "fix" for this, but today I experienced a similar issue at the gas station. Today was different b/c my auto-idle-stop was disabled. My Honda dealership had disabled it the second to last time I brought it in for service, but didn't tell me. I had complained to my dealership about this issue in the past, but the feature had been disabled when I received it, without notating the change in any paperwork. I asked about it the last time I had my car at the dealership and they acknowledged that Honda was telling them to disable the auto-idle-stop on vehicles where the owner said something. Today, July 16th, 2023, I experienced the same behavior when I stopped for gas. The car would not restart, the starter would not attempt to star the car. I had driven about 60 miles in this 100 degree weather in Aransas, Texas. After filling up with gas my car wouldn't start, the electronics worked, the radio came on, but the car wouldn't start. I got out of the car while the electronics were on, went to talk to another person in the caravan. I came back and tried again and the car started. The battery was obviously capable of starting the car without jumping.
Mfg Campaign: 11532592
Recall Date: Jul 16, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Regarding the Action Number PE22005 that is still in open investigation, I would like to report having this same issue with a 2018 Honda Pilot Elite that I purchased through a dealer on June 24. I recently had this same issue, where at a stoplight the car went into the engine idle stage, and the engine completely shut off, instructions popped up on the dashboard to put the car in park and restart the car. Hopefully this will be figured out by Honda soon, as this can be a real issue. I had a similar issue, when stopped in the road to turn left, the engine went into idle stage, it restarted when going to turn however there was a huge delay in this.
Corrective Action:
Regarding the Action Number PE22005 that is still in open investigation, I would like to report having this same issue with a 2018 Honda Pilot Elite that I purchased through a dealer on June 24. I recently had this same issue, where at a stoplight the car went into the engine idle stage, and the engine completely shut off, instructions popped up on the dashboard to put the car in park and restart the car. Hopefully this will be figured out by Honda soon, as this can be a real issue. I had a similar issue, when stopped in the road to turn left, the engine went into idle stage, it restarted when going to turn however there was a huge delay in this.
Additional Notes:
Regarding the Action Number PE22005 that is still in open investigation, I would like to report having this same issue with a 2018 Honda Pilot Elite that I purchased through a dealer on June 24. I recently had this same issue, where at a stoplight the car went into the engine idle stage, and the engine completely shut off, instructions popped up on the dashboard to put the car in park and restart the car. Hopefully this will be figured out by Honda soon, as this can be a real issue. I had a similar issue, when stopped in the road to turn left, the engine went into idle stage, it restarted when going to turn however there was a huge delay in this.
Mfg Campaign: 11531740
Recall Date: Jul 12, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
While driving with auto-idle on, anytime I come to a complete stop and the ide engine engages it fails to restart when I let off of the break.AI message stating accessory mode comes on the screen and the car completely shuts down, requiring me to power off the car completely and push the start button on the car again. It takes a few tries for the car to start. I feel like it is very dangerous for me, my passengers, and all the cars in the vicinity. By my car not moving cars have to merge into other lanes to go around the hazard, which is now my stalled vehicle, or will fail to stop before contact with my stalled vehicle at a green light. This well known and documented issue will cause accidents.
Corrective Action:
While driving with auto-idle on, anytime I come to a complete stop and the ide engine engages it fails to restart when I let off of the break.AI message stating accessory mode comes on the screen and the car completely shuts down, requiring me to power off the car completely and push the start button on the car again. It takes a few tries for the car to start. I feel like it is very dangerous for me, my passengers, and all the cars in the vicinity. By my car not moving cars have to merge into other lanes to go around the hazard, which is now my stalled vehicle, or will fail to stop before contact with my stalled vehicle at a green light. This well known and documented issue will cause accidents.
Additional Notes:
While driving with auto-idle on, anytime I come to a complete stop and the ide engine engages it fails to restart when I let off of the break.AI message stating accessory mode comes on the screen and the car completely shuts down, requiring me to power off the car completely and push the start button on the car again. It takes a few tries for the car to start. I feel like it is very dangerous for me, my passengers, and all the cars in the vicinity. By my car not moving cars have to merge into other lanes to go around the hazard, which is now my stalled vehicle, or will fail to stop before contact with my stalled vehicle at a green light. This well known and documented issue will cause accidents.
Mfg Campaign: 11526203
Recall Date: Jun 9, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Vehicle was being driven in a construction zone on the highway when the CMBS (collision mitigation braking system) error message appeared on the dashboard. This is the 2nd occurrence of this issue (1st occurrence also happened while driving through construction zone) When error occurs all advanced safety features (auto-emergency braking, lane keep, etc) become disabled. I believe there is a fundamental design flaw in how Honda's Sensing system handles obstacles such as temporary construction zones. American Honda claims the only way to turn off the light is to pay a diagnostic fee and labor charge. A safety design flaw should not be the responsibility of the vehicle owner to pay to fix.
Corrective Action:
Vehicle was being driven in a construction zone on the highway when the CMBS (collision mitigation braking system) error message appeared on the dashboard. This is the 2nd occurrence of this issue (1st occurrence also happened while driving through construction zone) When error occurs all advanced safety features (auto-emergency braking, lane keep, etc) become disabled. I believe there is a fundamental design flaw in how Honda's Sensing system handles obstacles such as temporary construction zones. American Honda claims the only way to turn off the light is to pay a diagnostic fee and labor charge. A safety design flaw should not be the responsibility of the vehicle owner to pay to fix.
Additional Notes:
Vehicle was being driven in a construction zone on the highway when the CMBS (collision mitigation braking system) error message appeared on the dashboard. This is the 2nd occurrence of this issue (1st occurrence also happened while driving through construction zone) When error occurs all advanced safety features (auto-emergency braking, lane keep, etc) become disabled. I believe there is a fundamental design flaw in how Honda's Sensing system handles obstacles such as temporary construction zones. American Honda claims the only way to turn off the light is to pay a diagnostic fee and labor charge. A safety design flaw should not be the responsibility of the vehicle owner to pay to fix.
Mfg Campaign: 11523483
Recall Date: May 23, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Vehicle was being driven in a construction zone on the highway when the CMBS (collision mitigation braking system) error message appeared on the dashboard. This is the 2nd occurrence of this issue (1st occurrence also happened while driving through construction zone) When error occurs all advanced safety features (auto-emergency braking, lane keep, etc) become disabled. I believe there is a fundamental design flaw in how Honda's Sensing system handles obstacles such as temporary construction zones. American Honda claims the only way to turn off the light is to pay a diagnostic fee and labor charge. A safety design flaw should not be the responsibility of the vehicle owner to pay to fix.
Corrective Action:
Vehicle was being driven in a construction zone on the highway when the CMBS (collision mitigation braking system) error message appeared on the dashboard. This is the 2nd occurrence of this issue (1st occurrence also happened while driving through construction zone) When error occurs all advanced safety features (auto-emergency braking, lane keep, etc) become disabled. I believe there is a fundamental design flaw in how Honda's Sensing system handles obstacles such as temporary construction zones. American Honda claims the only way to turn off the light is to pay a diagnostic fee and labor charge. A safety design flaw should not be the responsibility of the vehicle owner to pay to fix.
Additional Notes:
Vehicle was being driven in a construction zone on the highway when the CMBS (collision mitigation braking system) error message appeared on the dashboard. This is the 2nd occurrence of this issue (1st occurrence also happened while driving through construction zone) When error occurs all advanced safety features (auto-emergency braking, lane keep, etc) become disabled. I believe there is a fundamental design flaw in how Honda's Sensing system handles obstacles such as temporary construction zones. American Honda claims the only way to turn off the light is to pay a diagnostic fee and labor charge. A safety design flaw should not be the responsibility of the vehicle owner to pay to fix.
Mfg Campaign: 11523483
Recall Date: May 23, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
While stopped at an intersection, the vehicle's Auto Start/Stop technology engaged. When driver attempted to drive, the Auto Start/Stop wouldn't disengage, as a result the car would not start. The vehicle prompted the driver to put the car in park and push the ignition button to start the car, however nothing happened, meaning the car would not start. After about 2 minutes, the car was able to start and the driver was able to continue driving. An immobilized vehicle at an intersection put its passengers at risk, including 2 children under the age of 3. Dealer will be notified of this occurrence.
Corrective Action:
While stopped at an intersection, the vehicle's Auto Start/Stop technology engaged. When driver attempted to drive, the Auto Start/Stop wouldn't disengage, as a result the car would not start. The vehicle prompted the driver to put the car in park and push the ignition button to start the car, however nothing happened, meaning the car would not start. After about 2 minutes, the car was able to start and the driver was able to continue driving. An immobilized vehicle at an intersection put its passengers at risk, including 2 children under the age of 3. Dealer will be notified of this occurrence.
Additional Notes:
While stopped at an intersection, the vehicle's Auto Start/Stop technology engaged. When driver attempted to drive, the Auto Start/Stop wouldn't disengage, as a result the car would not start. The vehicle prompted the driver to put the car in park and push the ignition button to start the car, however nothing happened, meaning the car would not start. After about 2 minutes, the car was able to start and the driver was able to continue driving. An immobilized vehicle at an intersection put its passengers at risk, including 2 children under the age of 3. Dealer will be notified of this occurrence.
Mfg Campaign: 11522810
Recall Date: May 19, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
While stopped at an intersection, the vehicle's Auto Start/Stop technology engaged. When driver attempted to drive, the Auto Start/Stop wouldn't disengage, as a result the car would not start. The vehicle prompted the driver to put the car in park and push the ignition button to start the car, however nothing happened, meaning the car would not start. After about 2 minutes, the car was able to start and the driver was able to continue driving. An immobilized vehicle at an intersection put its passengers at risk, including 2 children under the age of 3. Dealer will be notified of this occurrence.
Corrective Action:
While stopped at an intersection, the vehicle's Auto Start/Stop technology engaged. When driver attempted to drive, the Auto Start/Stop wouldn't disengage, as a result the car would not start. The vehicle prompted the driver to put the car in park and push the ignition button to start the car, however nothing happened, meaning the car would not start. After about 2 minutes, the car was able to start and the driver was able to continue driving. An immobilized vehicle at an intersection put its passengers at risk, including 2 children under the age of 3. Dealer will be notified of this occurrence.
Additional Notes:
While stopped at an intersection, the vehicle's Auto Start/Stop technology engaged. When driver attempted to drive, the Auto Start/Stop wouldn't disengage, as a result the car would not start. The vehicle prompted the driver to put the car in park and push the ignition button to start the car, however nothing happened, meaning the car would not start. After about 2 minutes, the car was able to start and the driver was able to continue driving. An immobilized vehicle at an intersection put its passengers at risk, including 2 children under the age of 3. Dealer will be notified of this occurrence.
Mfg Campaign: 11522810
Recall Date: May 19, 2023
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My wife was pulling into the dentist parking lot, made a slow right hand turn to a parking space when the vehicle suddenly and violently accelerated. Depressing and pumping brake had no effect and the car slammed into a tree destroying the right front of the vehicle. She assured me that she did not depress the accelerator. She is a very safe driver, never received a ticket nor involved in an accident. Research into similar accidents showed multiple cases where this occurred with Honda Pilot vehicles.
Corrective Action:
My wife was pulling into the dentist parking lot, made a slow right hand turn to a parking space when the vehicle suddenly and violently accelerated. Depressing and pumping brake had no effect and the car slammed into a tree destroying the right front of the vehicle. She assured me that she did not depress the accelerator. She is a very safe driver, never received a ticket nor involved in an accident. Research into similar accidents showed multiple cases where this occurred with Honda Pilot vehicles.
Additional Notes:
My wife was pulling into the dentist parking lot, made a slow right hand turn to a parking space when the vehicle suddenly and violently accelerated. Depressing and pumping brake had no effect and the car slammed into a tree destroying the right front of the vehicle. She assured me that she did not depress the accelerator. She is a very safe driver, never received a ticket nor involved in an accident. Research into similar accidents showed multiple cases where this occurred with Honda Pilot vehicles.
Mfg Campaign: 11522402
Recall Date: May 17, 2023
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My wife was pulling into the dentist parking lot, made a slow right hand turn to a parking space when the vehicle suddenly and violently accelerated. Depressing and pumping brake had no effect and the car slammed into a tree destroying the right front of the vehicle. She assured me that she did not depress the accelerator. She is a very safe driver, never received a ticket nor involved in an accident. Research into similar accidents showed multiple cases where this occurred with Honda Pilot vehicles.
Corrective Action:
My wife was pulling into the dentist parking lot, made a slow right hand turn to a parking space when the vehicle suddenly and violently accelerated. Depressing and pumping brake had no effect and the car slammed into a tree destroying the right front of the vehicle. She assured me that she did not depress the accelerator. She is a very safe driver, never received a ticket nor involved in an accident. Research into similar accidents showed multiple cases where this occurred with Honda Pilot vehicles.
Additional Notes:
My wife was pulling into the dentist parking lot, made a slow right hand turn to a parking space when the vehicle suddenly and violently accelerated. Depressing and pumping brake had no effect and the car slammed into a tree destroying the right front of the vehicle. She assured me that she did not depress the accelerator. She is a very safe driver, never received a ticket nor involved in an accident. Research into similar accidents showed multiple cases where this occurred with Honda Pilot vehicles.
Mfg Campaign: 11522402
Recall Date: May 17, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Emissions system problem
Corrective Action:
Emissions system problem
Additional Notes:
Emissions system problem
Mfg Campaign: 11522195
Recall Date: May 16, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury