Complaints & Recalls
Official Safety Recalls - Important!
40 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: L4M, Z4L
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018 Honda Pilot and Ridgeline vehicles and 2018 Acura MDX vehicles. The front driver and passenger powered seats in the Honda vehicles and the driver powered seats in the Acura vehicles may have been assembled with improperly manufactured rivets. In the event of a crash, the rivets can break causing the seats not to be secured to the floor. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: D0S, T0T
Recall Date: Apr 5, 2018
Consumer Complaints
568 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Honda Pilot. The contact stated that occasionally the vehicle would hesitate while driving. Additionally, the vehicle occasionally lost motive power and stalled without warning. The contact stated that while idle at a stop light and attempting to accelerate, the vehicle independently shifted to neutral and stalled. The contact shifted into park(P) and restarted the vehicle after several attempts. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000.
Corrective Action:
The contact owns a 2018 Honda Pilot. The contact stated that occasionally the vehicle would hesitate while driving. Additionally, the vehicle occasionally lost motive power and stalled without warning. The contact stated that while idle at a stop light and attempting to accelerate, the vehicle independently shifted to neutral and stalled. The contact shifted into park(P) and restarted the vehicle after several attempts. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000.
Additional Notes:
The contact owns a 2018 Honda Pilot. The contact stated that occasionally the vehicle would hesitate while driving. Additionally, the vehicle occasionally lost motive power and stalled without warning. The contact stated that while idle at a stop light and attempting to accelerate, the vehicle independently shifted to neutral and stalled. The contact shifted into park(P) and restarted the vehicle after several attempts. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000.
Mfg Campaign: 11469721
Recall Date: Jun 17, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Honda Pilot. The contact stated that occasionally the vehicle would hesitate while driving. Additionally, the vehicle occasionally lost motive power and stalled without warning. The contact stated that while idle at a stop light and attempting to accelerate, the vehicle independently shifted to neutral and stalled. The contact shifted into park(P) and restarted the vehicle after several attempts. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000.
Corrective Action:
The contact owns a 2018 Honda Pilot. The contact stated that occasionally the vehicle would hesitate while driving. Additionally, the vehicle occasionally lost motive power and stalled without warning. The contact stated that while idle at a stop light and attempting to accelerate, the vehicle independently shifted to neutral and stalled. The contact shifted into park(P) and restarted the vehicle after several attempts. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000.
Additional Notes:
The contact owns a 2018 Honda Pilot. The contact stated that occasionally the vehicle would hesitate while driving. Additionally, the vehicle occasionally lost motive power and stalled without warning. The contact stated that while idle at a stop light and attempting to accelerate, the vehicle independently shifted to neutral and stalled. The contact shifted into park(P) and restarted the vehicle after several attempts. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000.
Mfg Campaign: 11469721
Recall Date: Jun 17, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Potential Consequences:
2018 HONDA PILOT. CONSUMER WRITES IN REGARDS TO MPG ISSUE. THE CONSUMER STATED THERE WAS A DISCREPANCY BETWEEN THE MPG DISPLAYED ON THE VEHICLE VERSUS THE ACTUAL MPG.
Corrective Action:
2018 HONDA PILOT. CONSUMER WRITES IN REGARDS TO MPG ISSUE. THE CONSUMER STATED THERE WAS A DISCREPANCY BETWEEN THE MPG DISPLAYED ON THE VEHICLE VERSUS THE ACTUAL MPG.
Additional Notes:
2018 HONDA PILOT. CONSUMER WRITES IN REGARDS TO MPG ISSUE. THE CONSUMER STATED THERE WAS A DISCREPANCY BETWEEN THE MPG DISPLAYED ON THE VEHICLE VERSUS THE ACTUAL MPG.
Mfg Campaign: 11469324
Recall Date: Jun 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Several times I have been driving with the auto stop on. When I get to a stop light or traffic light to make the stop, the engine shuts off as it should. When I let off of the brake and go to accelerate, the engine appears to start, then shuts all of the way off. This creates a problem where the lights on the dash flash and errors start flashing at me because I did not shut off the vehicle while in "Park". I have to push the P button and pump the brakes to get the engine to turn back on. It is a process which feels like it takes forever when other motorists are honking and yelling at me in my disabled vehicle. It probably takes 45-90 seconds, but feels like an eternity. This has unfortunately happened at one of the busiest lights in our city. I almost got rear ended with my 3 kids in the car as I sat trying to get the vehicle to turn back on. This has happened about 4 or 5 times. Now I shut off the Auto Stop every time I get in the vehicle. My kids don't want to ride in the vehicle anymore since they think it is unsafe. I took it to the Honda dealership and they replaced the battery despite telling me it was okay. I have not gone back to turning the Auto Stop on because I feel this is a huge safety issue.
Corrective Action:
Several times I have been driving with the auto stop on. When I get to a stop light or traffic light to make the stop, the engine shuts off as it should. When I let off of the brake and go to accelerate, the engine appears to start, then shuts all of the way off. This creates a problem where the lights on the dash flash and errors start flashing at me because I did not shut off the vehicle while in "Park". I have to push the P button and pump the brakes to get the engine to turn back on. It is a process which feels like it takes forever when other motorists are honking and yelling at me in my disabled vehicle. It probably takes 45-90 seconds, but feels like an eternity. This has unfortunately happened at one of the busiest lights in our city. I almost got rear ended with my 3 kids in the car as I sat trying to get the vehicle to turn back on. This has happened about 4 or 5 times. Now I shut off the Auto Stop every time I get in the vehicle. My kids don't want to ride in the vehicle anymore since they think it is unsafe. I took it to the Honda dealership and they replaced the battery despite telling me it was okay. I have not gone back to turning the Auto Stop on because I feel this is a huge safety issue.
Additional Notes:
Several times I have been driving with the auto stop on. When I get to a stop light or traffic light to make the stop, the engine shuts off as it should. When I let off of the brake and go to accelerate, the engine appears to start, then shuts all of the way off. This creates a problem where the lights on the dash flash and errors start flashing at me because I did not shut off the vehicle while in "Park". I have to push the P button and pump the brakes to get the engine to turn back on. It is a process which feels like it takes forever when other motorists are honking and yelling at me in my disabled vehicle. It probably takes 45-90 seconds, but feels like an eternity. This has unfortunately happened at one of the busiest lights in our city. I almost got rear ended with my 3 kids in the car as I sat trying to get the vehicle to turn back on. This has happened about 4 or 5 times. Now I shut off the Auto Stop every time I get in the vehicle. My kids don't want to ride in the vehicle anymore since they think it is unsafe. I took it to the Honda dealership and they replaced the battery despite telling me it was okay. I have not gone back to turning the Auto Stop on because I feel this is a huge safety issue.
Mfg Campaign: 11469427
Recall Date: Jun 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
We bought the Honda Pilot to tow a NuCamp 2019 Tab 320 Bookdock Trailer, which has a gross dry weight of 1,848 pounds (well below the 3,500-pound Pilot published towing capacity). We tow the trailer dry, which is without water in the black, gray and fresh tanks. We do not load any items of significant weight in the trailer (two lightweight camp chairs, a 3-inch thick foam mattress topper and pillows). We have towed the trailer from Akron, Ohio, to Twentynine Palms, CA, in 2020 and to Glacier National Park, MT, in 2021. We have also towed it to several Ohio state parks. In the fall of 2021, the vehicle’s transmission began to exhibit unusual performance that manifested itself as gear shifting hesitation in the range of 1,500 – 2,000 RPMs. With that issue, we took it to Great Lakes Honda which changed the transmission fluid (Great Lakes did not flush the transmission) at 28,000 miles. On April 3, 2022, the transmission hesitation began again. I took it to Apple Tree Honda in Arden, NC, (we had moved to Waynesville, NC, in late 2021) on April 5, 2022, a technician found no error codes, but performed a transmission flush and fill.. My issue with this is that the transmission fluid should not degrade in 7,000 miles of normal driving, causing transmission malfunction. The vehicle does seem capable of towing a weight near the published owner's manual maximum of 3,500 pounds. With this interval, I am concerned that the Honda stated operational guidelines are false, and the vehicle’s transmission might continue to degrade as many other Honda Pilots’ transmissions have as reported by many owners. The Apple Tree Honda technician who worked on the Pilot, advised me to add an auxiliary automatic transmission cooler, which is necessary if towing more than 3500 lbs. Since the April service, I have not towed the trailer. I am fearful that the transmission will fail when I am towing the trailer.
Corrective Action:
We bought the Honda Pilot to tow a NuCamp 2019 Tab 320 Bookdock Trailer, which has a gross dry weight of 1,848 pounds (well below the 3,500-pound Pilot published towing capacity). We tow the trailer dry, which is without water in the black, gray and fresh tanks. We do not load any items of significant weight in the trailer (two lightweight camp chairs, a 3-inch thick foam mattress topper and pillows). We have towed the trailer from Akron, Ohio, to Twentynine Palms, CA, in 2020 and to Glacier National Park, MT, in 2021. We have also towed it to several Ohio state parks. In the fall of 2021, the vehicle’s transmission began to exhibit unusual performance that manifested itself as gear shifting hesitation in the range of 1,500 – 2,000 RPMs. With that issue, we took it to Great Lakes Honda which changed the transmission fluid (Great Lakes did not flush the transmission) at 28,000 miles. On April 3, 2022, the transmission hesitation began again. I took it to Apple Tree Honda in Arden, NC, (we had moved to Waynesville, NC, in late 2021) on April 5, 2022, a technician found no error codes, but performed a transmission flush and fill.. My issue with this is that the transmission fluid should not degrade in 7,000 miles of normal driving, causing transmission malfunction. The vehicle does seem capable of towing a weight near the published owner's manual maximum of 3,500 pounds. With this interval, I am concerned that the Honda stated operational guidelines are false, and the vehicle’s transmission might continue to degrade as many other Honda Pilots’ transmissions have as reported by many owners. The Apple Tree Honda technician who worked on the Pilot, advised me to add an auxiliary automatic transmission cooler, which is necessary if towing more than 3500 lbs. Since the April service, I have not towed the trailer. I am fearful that the transmission will fail when I am towing the trailer.
Additional Notes:
We bought the Honda Pilot to tow a NuCamp 2019 Tab 320 Bookdock Trailer, which has a gross dry weight of 1,848 pounds (well below the 3,500-pound Pilot published towing capacity). We tow the trailer dry, which is without water in the black, gray and fresh tanks. We do not load any items of significant weight in the trailer (two lightweight camp chairs, a 3-inch thick foam mattress topper and pillows). We have towed the trailer from Akron, Ohio, to Twentynine Palms, CA, in 2020 and to Glacier National Park, MT, in 2021. We have also towed it to several Ohio state parks. In the fall of 2021, the vehicle’s transmission began to exhibit unusual performance that manifested itself as gear shifting hesitation in the range of 1,500 – 2,000 RPMs. With that issue, we took it to Great Lakes Honda which changed the transmission fluid (Great Lakes did not flush the transmission) at 28,000 miles. On April 3, 2022, the transmission hesitation began again. I took it to Apple Tree Honda in Arden, NC, (we had moved to Waynesville, NC, in late 2021) on April 5, 2022, a technician found no error codes, but performed a transmission flush and fill.. My issue with this is that the transmission fluid should not degrade in 7,000 miles of normal driving, causing transmission malfunction. The vehicle does seem capable of towing a weight near the published owner's manual maximum of 3,500 pounds. With this interval, I am concerned that the Honda stated operational guidelines are false, and the vehicle’s transmission might continue to degrade as many other Honda Pilots’ transmissions have as reported by many owners. The Apple Tree Honda technician who worked on the Pilot, advised me to add an auxiliary automatic transmission cooler, which is necessary if towing more than 3500 lbs. Since the April service, I have not towed the trailer. I am fearful that the transmission will fail when I am towing the trailer.
Mfg Campaign: 11469108
Recall Date: Jun 14, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The automatic stop start on the engine fails to restart at lights and when stopping in heavy traffic. One time it happened luckily I was in a parking lot I had to get out of the car out of key fob range and it seemed to reset. Before I got out everything on the dash was frozen nothing would turn on or off. I’ve been pressing the button when I get in the car that overrides it but sometimes I forget. When it’s active and does restart at a red light it lurches ahead so much that you almost hit the car in front. It’s a horrible feature. This is ongoing problem.
Corrective Action:
The automatic stop start on the engine fails to restart at lights and when stopping in heavy traffic. One time it happened luckily I was in a parking lot I had to get out of the car out of key fob range and it seemed to reset. Before I got out everything on the dash was frozen nothing would turn on or off. I’ve been pressing the button when I get in the car that overrides it but sometimes I forget. When it’s active and does restart at a red light it lurches ahead so much that you almost hit the car in front. It’s a horrible feature. This is ongoing problem.
Additional Notes:
The automatic stop start on the engine fails to restart at lights and when stopping in heavy traffic. One time it happened luckily I was in a parking lot I had to get out of the car out of key fob range and it seemed to reset. Before I got out everything on the dash was frozen nothing would turn on or off. I’ve been pressing the button when I get in the car that overrides it but sometimes I forget. When it’s active and does restart at a red light it lurches ahead so much that you almost hit the car in front. It’s a horrible feature. This is ongoing problem.
Mfg Campaign: 11469165
Recall Date: Jun 14, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
When stopped in traffic the car will switch to neutral by itself. It will turn off and will have to be restarted. This has happened about 12 times since last July. After the first time it happened I brought the car to the dealership. They were not able to replicate the issue and it has continued since then with greater frequency. (2x last week in 3 days) This has happened when in econ mode, regular mode, right after a tune up, no pattern detected. Sometimes before it happens there would be a spluttering sound of the engine, sometimes a clicking sound, sometimes a collision warning sign flashes right before it happens, sometimes no warning- the car just shuts off and needs to be restarted. When the car is idling there are frequent reminders about pressing the break to shut off the engine. Googling this issue shows other people have the same problem with their 2018 Honda Pilots and other models as well. I believe these incidents are related to ODI Investigation PE 22-005 just opened on 06/03/22.
Corrective Action:
When stopped in traffic the car will switch to neutral by itself. It will turn off and will have to be restarted. This has happened about 12 times since last July. After the first time it happened I brought the car to the dealership. They were not able to replicate the issue and it has continued since then with greater frequency. (2x last week in 3 days) This has happened when in econ mode, regular mode, right after a tune up, no pattern detected. Sometimes before it happens there would be a spluttering sound of the engine, sometimes a clicking sound, sometimes a collision warning sign flashes right before it happens, sometimes no warning- the car just shuts off and needs to be restarted. When the car is idling there are frequent reminders about pressing the break to shut off the engine. Googling this issue shows other people have the same problem with their 2018 Honda Pilots and other models as well. I believe these incidents are related to ODI Investigation PE 22-005 just opened on 06/03/22.
Additional Notes:
When stopped in traffic the car will switch to neutral by itself. It will turn off and will have to be restarted. This has happened about 12 times since last July. After the first time it happened I brought the car to the dealership. They were not able to replicate the issue and it has continued since then with greater frequency. (2x last week in 3 days) This has happened when in econ mode, regular mode, right after a tune up, no pattern detected. Sometimes before it happens there would be a spluttering sound of the engine, sometimes a clicking sound, sometimes a collision warning sign flashes right before it happens, sometimes no warning- the car just shuts off and needs to be restarted. When the car is idling there are frequent reminders about pressing the break to shut off the engine. Googling this issue shows other people have the same problem with their 2018 Honda Pilots and other models as well. I believe these incidents are related to ODI Investigation PE 22-005 just opened on 06/03/22.
Mfg Campaign: 11468840
Recall Date: Jun 12, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
When stopped in traffic the car will switch to neutral by itself. It will turn off and will have to be restarted. This has happened about 12 times since last July. After the first time it happened I brought the car to the dealership. They were not able to replicate the issue and it has continued since then with greater frequency. (2x last week in 3 days) This has happened when in econ mode, regular mode, right after a tune up, no pattern detected. Sometimes before it happens there would be a spluttering sound of the engine, sometimes a clicking sound, sometimes a collision warning sign flashes right before it happens, sometimes no warning- the car just shuts off and needs to be restarted. When the car is idling there are frequent reminders about pressing the break to shut off the engine. Googling this issue shows other people have the same problem with their 2018 Honda Pilots and other models as well. I believe these incidents are related to ODI Investigation PE 22-005 just opened on 06/03/22.
Corrective Action:
When stopped in traffic the car will switch to neutral by itself. It will turn off and will have to be restarted. This has happened about 12 times since last July. After the first time it happened I brought the car to the dealership. They were not able to replicate the issue and it has continued since then with greater frequency. (2x last week in 3 days) This has happened when in econ mode, regular mode, right after a tune up, no pattern detected. Sometimes before it happens there would be a spluttering sound of the engine, sometimes a clicking sound, sometimes a collision warning sign flashes right before it happens, sometimes no warning- the car just shuts off and needs to be restarted. When the car is idling there are frequent reminders about pressing the break to shut off the engine. Googling this issue shows other people have the same problem with their 2018 Honda Pilots and other models as well. I believe these incidents are related to ODI Investigation PE 22-005 just opened on 06/03/22.
Additional Notes:
When stopped in traffic the car will switch to neutral by itself. It will turn off and will have to be restarted. This has happened about 12 times since last July. After the first time it happened I brought the car to the dealership. They were not able to replicate the issue and it has continued since then with greater frequency. (2x last week in 3 days) This has happened when in econ mode, regular mode, right after a tune up, no pattern detected. Sometimes before it happens there would be a spluttering sound of the engine, sometimes a clicking sound, sometimes a collision warning sign flashes right before it happens, sometimes no warning- the car just shuts off and needs to be restarted. When the car is idling there are frequent reminders about pressing the break to shut off the engine. Googling this issue shows other people have the same problem with their 2018 Honda Pilots and other models as well. I believe these incidents are related to ODI Investigation PE 22-005 just opened on 06/03/22.
Mfg Campaign: 11468840
Recall Date: Jun 12, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Engine failed to restart after the auto stop/start feature shut the engine off while I was stopped making a left turn onto a busy road. This is the 3rd time this has happened. I am unable to disable this feature permanently. I have to shut this feature off manually each time I start the car. The prior two times I was stopped on a busy road for a car stopped in front of me and the car failed to restart exposing my family and i to a potential rear end collision. This feature is very dangerous and it is only a matter of time till someone is hurt.
Corrective Action:
Engine failed to restart after the auto stop/start feature shut the engine off while I was stopped making a left turn onto a busy road. This is the 3rd time this has happened. I am unable to disable this feature permanently. I have to shut this feature off manually each time I start the car. The prior two times I was stopped on a busy road for a car stopped in front of me and the car failed to restart exposing my family and i to a potential rear end collision. This feature is very dangerous and it is only a matter of time till someone is hurt.
Additional Notes:
Engine failed to restart after the auto stop/start feature shut the engine off while I was stopped making a left turn onto a busy road. This is the 3rd time this has happened. I am unable to disable this feature permanently. I have to shut this feature off manually each time I start the car. The prior two times I was stopped on a busy road for a car stopped in front of me and the car failed to restart exposing my family and i to a potential rear end collision. This feature is very dangerous and it is only a matter of time till someone is hurt.
Mfg Campaign: 11468907
Recall Date: Jun 12, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The engine had failed to restart multiple times on its own from a complete stop at a traffic light and in the middle of an intersection with the Auto Start/Stop function engaged. I am very concerned for the safety of myself and occupants because the inability of the vehicle to restart and move forward to clear through the intersection creates a very high risk for a potential collision that could be life threatening. The vehicle has not been inspected by the dealer, manufacturer or any appropriate organization. There have been no warning signs alerting me to a potential problem. I started to experience the problems commencing last month (May 2022).
Corrective Action:
The engine had failed to restart multiple times on its own from a complete stop at a traffic light and in the middle of an intersection with the Auto Start/Stop function engaged. I am very concerned for the safety of myself and occupants because the inability of the vehicle to restart and move forward to clear through the intersection creates a very high risk for a potential collision that could be life threatening. The vehicle has not been inspected by the dealer, manufacturer or any appropriate organization. There have been no warning signs alerting me to a potential problem. I started to experience the problems commencing last month (May 2022).
Additional Notes:
The engine had failed to restart multiple times on its own from a complete stop at a traffic light and in the middle of an intersection with the Auto Start/Stop function engaged. I am very concerned for the safety of myself and occupants because the inability of the vehicle to restart and move forward to clear through the intersection creates a very high risk for a potential collision that could be life threatening. The vehicle has not been inspected by the dealer, manufacturer or any appropriate organization. There have been no warning signs alerting me to a potential problem. I started to experience the problems commencing last month (May 2022).
Mfg Campaign: 11468622
Recall Date: Jun 10, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I just read about the auto stop / start difficulties applicable to my vehicle and reportedly corroborated by Honda. I may have twice experienced the same or similar failure. Fortunately, both of my experiences were in my driveway. Safety was a concern in that I could not start the car, and it was blocking my other vehicles. I am unsure of the date, but I think that both were last summer. My recollection is somewhat vague as these were a while ago, and I was able to rectify. In both cases, I pulled into the driveway. I am guessing that the auto stop turned off the engine when I came to a stop. I most likely only pressed the engine start/stop button and put on the emergency brake after coming to a stop. I usually do not press the park button as it unnecessarily restarts the engine. In both cases, tried to restart the car a few minutes later, but it would not start. I don’t know whether or not the car locked. I use the automatic lock feature but may have had a door or the tailgate opened. I don’t know whether or not I used my key fob at all in trying to restart, or whether or not I moved the key fob near the start button. I remember the car seeming like the battery was dead. In one of the cases, I definitely used jumper cables from another car. In the other, I may have used a charger. The article did say that a jump was required to restart in some cases. At some point, the car just came alive. In the case of the jumper cables from another car, I moved the car out of the way (rolled up several yards) and shut it off and then restarted. The car restarted strongly, and the car acted like nothing ever happened. It almost seemed like a security lockout had occurred. Until there is a fix, I would like to know is what sequence is needed to restart if I have this problem again? Can you please help me with this?
Corrective Action:
I just read about the auto stop / start difficulties applicable to my vehicle and reportedly corroborated by Honda. I may have twice experienced the same or similar failure. Fortunately, both of my experiences were in my driveway. Safety was a concern in that I could not start the car, and it was blocking my other vehicles. I am unsure of the date, but I think that both were last summer. My recollection is somewhat vague as these were a while ago, and I was able to rectify. In both cases, I pulled into the driveway. I am guessing that the auto stop turned off the engine when I came to a stop. I most likely only pressed the engine start/stop button and put on the emergency brake after coming to a stop. I usually do not press the park button as it unnecessarily restarts the engine. In both cases, tried to restart the car a few minutes later, but it would not start. I don’t know whether or not the car locked. I use the automatic lock feature but may have had a door or the tailgate opened. I don’t know whether or not I used my key fob at all in trying to restart, or whether or not I moved the key fob near the start button. I remember the car seeming like the battery was dead. In one of the cases, I definitely used jumper cables from another car. In the other, I may have used a charger. The article did say that a jump was required to restart in some cases. At some point, the car just came alive. In the case of the jumper cables from another car, I moved the car out of the way (rolled up several yards) and shut it off and then restarted. The car restarted strongly, and the car acted like nothing ever happened. It almost seemed like a security lockout had occurred. Until there is a fix, I would like to know is what sequence is needed to restart if I have this problem again? Can you please help me with this?
Additional Notes:
I just read about the auto stop / start difficulties applicable to my vehicle and reportedly corroborated by Honda. I may have twice experienced the same or similar failure. Fortunately, both of my experiences were in my driveway. Safety was a concern in that I could not start the car, and it was blocking my other vehicles. I am unsure of the date, but I think that both were last summer. My recollection is somewhat vague as these were a while ago, and I was able to rectify. In both cases, I pulled into the driveway. I am guessing that the auto stop turned off the engine when I came to a stop. I most likely only pressed the engine start/stop button and put on the emergency brake after coming to a stop. I usually do not press the park button as it unnecessarily restarts the engine. In both cases, tried to restart the car a few minutes later, but it would not start. I don’t know whether or not the car locked. I use the automatic lock feature but may have had a door or the tailgate opened. I don’t know whether or not I used my key fob at all in trying to restart, or whether or not I moved the key fob near the start button. I remember the car seeming like the battery was dead. In one of the cases, I definitely used jumper cables from another car. In the other, I may have used a charger. The article did say that a jump was required to restart in some cases. At some point, the car just came alive. In the case of the jumper cables from another car, I moved the car out of the way (rolled up several yards) and shut it off and then restarted. The car restarted strongly, and the car acted like nothing ever happened. It almost seemed like a security lockout had occurred. Until there is a fix, I would like to know is what sequence is needed to restart if I have this problem again? Can you please help me with this?
Mfg Campaign: 11468134
Recall Date: Jun 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged
Corrective Action:
the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged
Additional Notes:
the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged
Mfg Campaign: 11468199
Recall Date: Jun 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car shuts off and does not turn back on properly when stopping while driving. It does not happen all of the time, but when stopping at light/stop sign the car will turn off like it is supposed to but fails to start back up. When it fails to start it will not start back up, because the car is not in park, so the push button will not work until you hit the park button.
Corrective Action:
Car shuts off and does not turn back on properly when stopping while driving. It does not happen all of the time, but when stopping at light/stop sign the car will turn off like it is supposed to but fails to start back up. When it fails to start it will not start back up, because the car is not in park, so the push button will not work until you hit the park button.
Additional Notes:
Car shuts off and does not turn back on properly when stopping while driving. It does not happen all of the time, but when stopping at light/stop sign the car will turn off like it is supposed to but fails to start back up. When it fails to start it will not start back up, because the car is not in park, so the push button will not work until you hit the park button.
Mfg Campaign: 11468233
Recall Date: Jun 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Car shuts off and does not turn back on properly when stopping while driving. It does not happen all of the time, but when stopping at light/stop sign the car will turn off like it is supposed to but fails to start back up. When it fails to start it will not start back up, because the car is not in park, so the push button will not work until you hit the park button.
Corrective Action:
Car shuts off and does not turn back on properly when stopping while driving. It does not happen all of the time, but when stopping at light/stop sign the car will turn off like it is supposed to but fails to start back up. When it fails to start it will not start back up, because the car is not in park, so the push button will not work until you hit the park button.
Additional Notes:
Car shuts off and does not turn back on properly when stopping while driving. It does not happen all of the time, but when stopping at light/stop sign the car will turn off like it is supposed to but fails to start back up. When it fails to start it will not start back up, because the car is not in park, so the push button will not work until you hit the park button.
Mfg Campaign: 11468233
Recall Date: Jun 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The engine automatic idle stop malfunctions on a regular basis. At idle, the engine will stop and is supposed to re-start automatically and on average once per week the engine will not re-start. The car will need to be put into park and then manually restarted. This usually occurs while at a traffic signal and leaves us stuck blocking traffic. It has occurred countless times in the three years we have owned the vehicle. We have taken it back to Honda multiple times to complain but they have never been able to find a problem.
Corrective Action:
The engine automatic idle stop malfunctions on a regular basis. At idle, the engine will stop and is supposed to re-start automatically and on average once per week the engine will not re-start. The car will need to be put into park and then manually restarted. This usually occurs while at a traffic signal and leaves us stuck blocking traffic. It has occurred countless times in the three years we have owned the vehicle. We have taken it back to Honda multiple times to complain but they have never been able to find a problem.
Additional Notes:
The engine automatic idle stop malfunctions on a regular basis. At idle, the engine will stop and is supposed to re-start automatically and on average once per week the engine will not re-start. The car will need to be put into park and then manually restarted. This usually occurs while at a traffic signal and leaves us stuck blocking traffic. It has occurred countless times in the three years we have owned the vehicle. We have taken it back to Honda multiple times to complain but they have never been able to find a problem.
Mfg Campaign: 11468332
Recall Date: Jun 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The engine failed to restart on its own from a complete stop at a traffic light on three separate occasions with the Auto Start/Stop function engaged.
Corrective Action:
The engine failed to restart on its own from a complete stop at a traffic light on three separate occasions with the Auto Start/Stop function engaged.
Additional Notes:
The engine failed to restart on its own from a complete stop at a traffic light on three separate occasions with the Auto Start/Stop function engaged.
Mfg Campaign: 11468058
Recall Date: Jun 7, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Stopped at a traffic light and car didn’t restart. Battery completely drained and left my wife stuck in a main busy road. Auto start feature is causing this to happen.
Corrective Action:
Stopped at a traffic light and car didn’t restart. Battery completely drained and left my wife stuck in a main busy road. Auto start feature is causing this to happen.
Additional Notes:
Stopped at a traffic light and car didn’t restart. Battery completely drained and left my wife stuck in a main busy road. Auto start feature is causing this to happen.
Mfg Campaign: 11468087
Recall Date: Jun 7, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
My car shuts off all the time. I called Honda last year to let them know because I was concerned there had been a recall. I took it to the dealership. They did some transmission work. One time it shut off when I was going 60mph on the Highway. It will also shut off when I’m actively breaking and not to a complete stop yet. I’m very concerned for my safety. Again, I reported this to Honda customer service and they told me there was nothing they could do. This has been going on for over two years.
Corrective Action:
My car shuts off all the time. I called Honda last year to let them know because I was concerned there had been a recall. I took it to the dealership. They did some transmission work. One time it shut off when I was going 60mph on the Highway. It will also shut off when I’m actively breaking and not to a complete stop yet. I’m very concerned for my safety. Again, I reported this to Honda customer service and they told me there was nothing they could do. This has been going on for over two years.
Additional Notes:
My car shuts off all the time. I called Honda last year to let them know because I was concerned there had been a recall. I took it to the dealership. They did some transmission work. One time it shut off when I was going 60mph on the Highway. It will also shut off when I’m actively breaking and not to a complete stop yet. I’m very concerned for my safety. Again, I reported this to Honda customer service and they told me there was nothing they could do. This has been going on for over two years.
Mfg Campaign: 11468094
Recall Date: Jun 7, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car shuts off all the time. I called Honda last year to let them know because I was concerned there had been a recall. I took it to the dealership. They did some transmission work. One time it shut off when I was going 60mph on the Highway. It will also shut off when I’m actively breaking and not to a complete stop yet. I’m very concerned for my safety. Again, I reported this to Honda customer service and they told me there was nothing they could do. This has been going on for over two years.
Corrective Action:
My car shuts off all the time. I called Honda last year to let them know because I was concerned there had been a recall. I took it to the dealership. They did some transmission work. One time it shut off when I was going 60mph on the Highway. It will also shut off when I’m actively breaking and not to a complete stop yet. I’m very concerned for my safety. Again, I reported this to Honda customer service and they told me there was nothing they could do. This has been going on for over two years.
Additional Notes:
My car shuts off all the time. I called Honda last year to let them know because I was concerned there had been a recall. I took it to the dealership. They did some transmission work. One time it shut off when I was going 60mph on the Highway. It will also shut off when I’m actively breaking and not to a complete stop yet. I’m very concerned for my safety. Again, I reported this to Honda customer service and they told me there was nothing they could do. This has been going on for over two years.
Mfg Campaign: 11468094
Recall Date: Jun 7, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving on highway in a stop and go traffic with "auto idle" on. The engine was completely shut down when at a complete stop and the vehicle was stalled in the middle of a highway with all kinds dash flashes. I was unable to press the brake and "start" button to restart car or put car in neutral to move the car. Had local Honda dealer's tech on line for about 10 minutes to help restart the car with no success. Contacted insurance company requested a road service. About 55 minutes later the tow truck come and the tow truck drive successfully start the car. Feel unsafe to drive the car and towed the car to local Honda dealer and they could not find any error code in system and failed to repeat the situation.
Corrective Action:
I was driving on highway in a stop and go traffic with "auto idle" on. The engine was completely shut down when at a complete stop and the vehicle was stalled in the middle of a highway with all kinds dash flashes. I was unable to press the brake and "start" button to restart car or put car in neutral to move the car. Had local Honda dealer's tech on line for about 10 minutes to help restart the car with no success. Contacted insurance company requested a road service. About 55 minutes later the tow truck come and the tow truck drive successfully start the car. Feel unsafe to drive the car and towed the car to local Honda dealer and they could not find any error code in system and failed to repeat the situation.
Additional Notes:
I was driving on highway in a stop and go traffic with "auto idle" on. The engine was completely shut down when at a complete stop and the vehicle was stalled in the middle of a highway with all kinds dash flashes. I was unable to press the brake and "start" button to restart car or put car in neutral to move the car. Had local Honda dealer's tech on line for about 10 minutes to help restart the car with no success. Contacted insurance company requested a road service. About 55 minutes later the tow truck come and the tow truck drive successfully start the car. Feel unsafe to drive the car and towed the car to local Honda dealer and they could not find any error code in system and failed to repeat the situation.
Mfg Campaign: 11467497
Recall Date: Jun 4, 2022
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