HONDA PILOT 2018

Complete listing of complaints and recalls for this vehicle

568
Complaints
40
Recalls

Complaints & Recalls

568 Complaints 40 Recalls

Official Safety Recalls - Important!

40 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V751000 SAFETY RECALL
249K Vehicles Affected
Recall Date: Nov 13, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.

Potential Risk:
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
FREE Recall Solution:
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: XG1, GG0
Notice Date: Mar 28, 2024
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V932000 SAFETY RECALL
724.8K Vehicles Affected
Recall Date: Nov 29, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.

Potential Risk:
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
FREE Recall Solution:
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: PBV
Notice Date: Jan 18, 2022
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
NHTSA Campaign: 19V298000 SAFETY RECALL
93.9K Vehicles Affected
Recall Date: Apr 12, 2019
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.

Potential Risk:
Teeth separation from the timing belt may result in an engine stall, increasing the risk of crash.
FREE Recall Solution:
Honda will notify owners, and dealers will inspect the vehicle and replace any affected timing belt free of charge. Vehicles receiving a replacement timing belt will also have the engine inspected and any damaged components will be replaced for free. The recall began June 7, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is L4M. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is Z4L.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: L4M, Z4L
Notice Date: Jun 7, 2019
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
NHTSA Campaign: 18V221000 SAFETY RECALL
5.8K Vehicles Affected
Recall Date: Apr 5, 2018
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018 Honda Pilot and Ridgeline vehicles and 2018 Acura MDX vehicles. The front driver and passenger powered seats in the Honda vehicles and the driver powered seats in the Acura vehicles may have been assembled with improperly manufactured rivets. In the event of a crash, the rivets can break causing the seats not to be secured to the floor. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Potential Risk:
In the event of a crash, if the seat does not remain secured to the floor, the seat occupant has an increased risk of injury.
FREE Recall Solution:
Honda will notify owners, and dealers will replace the driver seat frame assembly in Acura MDX vehicles, and replace the driver and front passenger seat slide rail frames in Honda Pilot and Ridgeline vehicles, free of charge. The recall began May 30, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is D0S, and T0T.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: D0S, T0T
Notice Date: May 30, 2018
Recall Date: Apr 5, 2018

Consumer Complaints

568 Complaints
Honda (american Honda Motor Co.)
Campaign: 11652189 Other
Apr 1, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The car shut down on its own, the only way to started was with a jumpers, doesn't turn on screen nor dash,, Also the ac fan relay stays on and doesn't shut down making the car to over heat

Corrective Action:

The car shut down on its own, the only way to started was with a jumpers, doesn't turn on screen nor dash,, Also the ac fan relay stays on and doesn't shut down making the car to over heat

Additional Notes:

The car shut down on its own, the only way to started was with a jumpers, doesn't turn on screen nor dash,, Also the ac fan relay stays on and doesn't shut down making the car to over heat

Manufacturer: HONDA
Mfg Campaign: 11652189
Notice Date: Apr 1, 2025
Recall Date: Apr 1, 2025
Honda (american Honda Motor Co.)
Campaign: 11651698 Other
Mar 31, 2025
Defect Description:

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Potential Consequences:

The contact owns a 2018 Honda Pilot. The contact stated while driving 75 MPH, an abnormal popping sound was heard coming from the top of the vehicle. Shortly afterwards, the contact attempted to open the sunroof and became aware that the glass had shattered without impact. In addition, the contact stated that the sunroof glass was tinted and was held together by the tint film. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 16,990.

Corrective Action:

The contact owns a 2018 Honda Pilot. The contact stated while driving 75 MPH, an abnormal popping sound was heard coming from the top of the vehicle. Shortly afterwards, the contact attempted to open the sunroof and became aware that the glass had shattered without impact. In addition, the contact stated that the sunroof glass was tinted and was held together by the tint film. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 16,990.

Additional Notes:

The contact owns a 2018 Honda Pilot. The contact stated while driving 75 MPH, an abnormal popping sound was heard coming from the top of the vehicle. Shortly afterwards, the contact attempted to open the sunroof and became aware that the glass had shattered without impact. In addition, the contact stated that the sunroof glass was tinted and was held together by the tint film. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 16,990.

Manufacturer: HONDA
Mfg Campaign: 11651698
Notice Date: Mar 31, 2025
Recall Date: Mar 31, 2025
Honda (american Honda Motor Co.)
Campaign: 11651641 Other
Mar 30, 2025
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

My Honda Pilot’s Sunroof exploded and sounded like a gunshot. Today March 30 while I was driving to pick up an order at Walmart around 7:50 pm. It wasn’t too windy, no cars were in front of me and suddenly I heard a big loud noise followed by wind blowing, my first thought was that I had a tire that popped but then when I checked the pressure on them and everything was fine after I got into the Walmart parking lot and parked. I was able to see the big hole in my sunroof. I do not understand how my sunroof suddenly shattered like that especially when it’s not that old now going on 7 years old and which is not my first Honda Pilot. My latest one was the first model: a 2003 Honda Pilot that last me for 14 years and never had any problems whatsoever with the sunroof.

Corrective Action:

My Honda Pilot’s Sunroof exploded and sounded like a gunshot. Today March 30 while I was driving to pick up an order at Walmart around 7:50 pm. It wasn’t too windy, no cars were in front of me and suddenly I heard a big loud noise followed by wind blowing, my first thought was that I had a tire that popped but then when I checked the pressure on them and everything was fine after I got into the Walmart parking lot and parked. I was able to see the big hole in my sunroof. I do not understand how my sunroof suddenly shattered like that especially when it’s not that old now going on 7 years old and which is not my first Honda Pilot. My latest one was the first model: a 2003 Honda Pilot that last me for 14 years and never had any problems whatsoever with the sunroof.

Additional Notes:

My Honda Pilot’s Sunroof exploded and sounded like a gunshot. Today March 30 while I was driving to pick up an order at Walmart around 7:50 pm. It wasn’t too windy, no cars were in front of me and suddenly I heard a big loud noise followed by wind blowing, my first thought was that I had a tire that popped but then when I checked the pressure on them and everything was fine after I got into the Walmart parking lot and parked. I was able to see the big hole in my sunroof. I do not understand how my sunroof suddenly shattered like that especially when it’s not that old now going on 7 years old and which is not my first Honda Pilot. My latest one was the first model: a 2003 Honda Pilot that last me for 14 years and never had any problems whatsoever with the sunroof.

Manufacturer: HONDA
Mfg Campaign: 11651641
Notice Date: Mar 30, 2025
Recall Date: Mar 30, 2025
Honda (american Honda Motor Co.)
Campaign: 11651643 Other
Mar 30, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

EVAP Error Code for the capless gas cap error. you have to super careful when filling your car up with gas. Honda needs to fix this defective capless gas tank system. It is too fragile and requires an immense amount of work to repair for a regular old Joe.

Corrective Action:

EVAP Error Code for the capless gas cap error. you have to super careful when filling your car up with gas. Honda needs to fix this defective capless gas tank system. It is too fragile and requires an immense amount of work to repair for a regular old Joe.

Additional Notes:

EVAP Error Code for the capless gas cap error. you have to super careful when filling your car up with gas. Honda needs to fix this defective capless gas tank system. It is too fragile and requires an immense amount of work to repair for a regular old Joe.

Manufacturer: HONDA
Mfg Campaign: 11651643
Notice Date: Mar 30, 2025
Recall Date: Mar 30, 2025
Honda (american Honda Motor Co.)
Campaign: 11651643 Other
Mar 30, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

EVAP Error Code for the capless gas cap error. you have to super careful when filling your car up with gas. Honda needs to fix this defective capless gas tank system. It is too fragile and requires an immense amount of work to repair for a regular old Joe.

Corrective Action:

EVAP Error Code for the capless gas cap error. you have to super careful when filling your car up with gas. Honda needs to fix this defective capless gas tank system. It is too fragile and requires an immense amount of work to repair for a regular old Joe.

Additional Notes:

EVAP Error Code for the capless gas cap error. you have to super careful when filling your car up with gas. Honda needs to fix this defective capless gas tank system. It is too fragile and requires an immense amount of work to repair for a regular old Joe.

Manufacturer: HONDA
Mfg Campaign: 11651643
Notice Date: Mar 30, 2025
Recall Date: Mar 30, 2025
Honda (american Honda Motor Co.)
Campaign: 11646514 Other
Mar 5, 2025
Defect Description:

ENGINE

Potential Consequences:

Crank shaft rod bearing, engine needs to be replaced due to internal damage. Honda has recalled other VINs for 2018 Honda Pilot, but not mine. I am having the same problem as another recall already issued, and Honda is refusing to pay for engine replacement.

Corrective Action:

Crank shaft rod bearing, engine needs to be replaced due to internal damage. Honda has recalled other VINs for 2018 Honda Pilot, but not mine. I am having the same problem as another recall already issued, and Honda is refusing to pay for engine replacement.

Additional Notes:

Crank shaft rod bearing, engine needs to be replaced due to internal damage. Honda has recalled other VINs for 2018 Honda Pilot, but not mine. I am having the same problem as another recall already issued, and Honda is refusing to pay for engine replacement.

Manufacturer: HONDA
Mfg Campaign: 11646514
Notice Date: Mar 5, 2025
Recall Date: Mar 5, 2025
Honda (american Honda Motor Co.)
Campaign: 11646514 Other
Mar 5, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Crank shaft rod bearing, engine needs to be replaced due to internal damage. Honda has recalled other VINs for 2018 Honda Pilot, but not mine. I am having the same problem as another recall already issued, and Honda is refusing to pay for engine replacement.

Corrective Action:

Crank shaft rod bearing, engine needs to be replaced due to internal damage. Honda has recalled other VINs for 2018 Honda Pilot, but not mine. I am having the same problem as another recall already issued, and Honda is refusing to pay for engine replacement.

Additional Notes:

Crank shaft rod bearing, engine needs to be replaced due to internal damage. Honda has recalled other VINs for 2018 Honda Pilot, but not mine. I am having the same problem as another recall already issued, and Honda is refusing to pay for engine replacement.

Manufacturer: HONDA
Mfg Campaign: 11646514
Notice Date: Mar 5, 2025
Recall Date: Mar 5, 2025
Honda (american Honda Motor Co.)
Campaign: 11644553 Other
Feb 24, 2025
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: HONDA
Mfg Campaign: 11644553
Notice Date: Feb 24, 2025
Recall Date: Feb 24, 2025
Honda (american Honda Motor Co.)
Campaign: 11643771 Other
Feb 19, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

- Received error when driving that stated "Transmission System Problem." - Took into a service shop and the code P0741 was confirmed as the error. - Took to Honda Service repair, they confirmed the issue with the Torque Converter that needed to be replaced - Proceeded with the repairs at Honda (replacement of torque converter and replacement of 2 studs on catalytic converter that broke during their replacement of torque converter) - Informed there is a Warranty Extension for my Year/Make/Model on this torque converter as it has a known issue, however my VIN is not currently included in the Warranty Extension. My vehicle is in great condition with low mileage (approx 85K miles at time of repair), so I believe given the circumstances my VIN should be included in the Warranty Extension that currently exists for other VINs in my same Year/Make/Model as there was clearly a defect/issue with my torque converter as well. Link to existing warranty extension: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

- Received error when driving that stated "Transmission System Problem." - Took into a service shop and the code P0741 was confirmed as the error. - Took to Honda Service repair, they confirmed the issue with the Torque Converter that needed to be replaced - Proceeded with the repairs at Honda (replacement of torque converter and replacement of 2 studs on catalytic converter that broke during their replacement of torque converter) - Informed there is a Warranty Extension for my Year/Make/Model on this torque converter as it has a known issue, however my VIN is not currently included in the Warranty Extension. My vehicle is in great condition with low mileage (approx 85K miles at time of repair), so I believe given the circumstances my VIN should be included in the Warranty Extension that currently exists for other VINs in my same Year/Make/Model as there was clearly a defect/issue with my torque converter as well. Link to existing warranty extension: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

- Received error when driving that stated "Transmission System Problem." - Took into a service shop and the code P0741 was confirmed as the error. - Took to Honda Service repair, they confirmed the issue with the Torque Converter that needed to be replaced - Proceeded with the repairs at Honda (replacement of torque converter and replacement of 2 studs on catalytic converter that broke during their replacement of torque converter) - Informed there is a Warranty Extension for my Year/Make/Model on this torque converter as it has a known issue, however my VIN is not currently included in the Warranty Extension. My vehicle is in great condition with low mileage (approx 85K miles at time of repair), so I believe given the circumstances my VIN should be included in the Warranty Extension that currently exists for other VINs in my same Year/Make/Model as there was clearly a defect/issue with my torque converter as well. Link to existing warranty extension: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HONDA
Mfg Campaign: 11643771
Notice Date: Feb 19, 2025
Recall Date: Feb 19, 2025
Honda (american Honda Motor Co.)
Campaign: 11641261 Other
Feb 7, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I have had a recall that the dealer has renegged on helping me with. About a couple of years ago we scheduled appointments, we missed work, showed up at the appointments for our two cars, only to be told that the parts are on back order. We keep getting the same response over and over. The last time I called a couple of weeks ago, the service department hung up on me. I called back and asked to have the Service Manager call me. He did not return my call. I have left message for the general manager, and he has NOT returned my calls. I need my recall remedied. My vehicle sometimes hesitates to start and has acceleration issues.

Corrective Action:

I have had a recall that the dealer has renegged on helping me with. About a couple of years ago we scheduled appointments, we missed work, showed up at the appointments for our two cars, only to be told that the parts are on back order. We keep getting the same response over and over. The last time I called a couple of weeks ago, the service department hung up on me. I called back and asked to have the Service Manager call me. He did not return my call. I have left message for the general manager, and he has NOT returned my calls. I need my recall remedied. My vehicle sometimes hesitates to start and has acceleration issues.

Additional Notes:

I have had a recall that the dealer has renegged on helping me with. About a couple of years ago we scheduled appointments, we missed work, showed up at the appointments for our two cars, only to be told that the parts are on back order. We keep getting the same response over and over. The last time I called a couple of weeks ago, the service department hung up on me. I called back and asked to have the Service Manager call me. He did not return my call. I have left message for the general manager, and he has NOT returned my calls. I need my recall remedied. My vehicle sometimes hesitates to start and has acceleration issues.

Manufacturer: HONDA
Mfg Campaign: 11641261
Notice Date: Feb 7, 2025
Recall Date: Feb 7, 2025
Honda (american Honda Motor Co.)
Campaign: 11641261 Other
Feb 7, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

I have had a recall that the dealer has renegged on helping me with. About a couple of years ago we scheduled appointments, we missed work, showed up at the appointments for our two cars, only to be told that the parts are on back order. We keep getting the same response over and over. The last time I called a couple of weeks ago, the service department hung up on me. I called back and asked to have the Service Manager call me. He did not return my call. I have left message for the general manager, and he has NOT returned my calls. I need my recall remedied. My vehicle sometimes hesitates to start and has acceleration issues.

Corrective Action:

I have had a recall that the dealer has renegged on helping me with. About a couple of years ago we scheduled appointments, we missed work, showed up at the appointments for our two cars, only to be told that the parts are on back order. We keep getting the same response over and over. The last time I called a couple of weeks ago, the service department hung up on me. I called back and asked to have the Service Manager call me. He did not return my call. I have left message for the general manager, and he has NOT returned my calls. I need my recall remedied. My vehicle sometimes hesitates to start and has acceleration issues.

Additional Notes:

I have had a recall that the dealer has renegged on helping me with. About a couple of years ago we scheduled appointments, we missed work, showed up at the appointments for our two cars, only to be told that the parts are on back order. We keep getting the same response over and over. The last time I called a couple of weeks ago, the service department hung up on me. I called back and asked to have the Service Manager call me. He did not return my call. I have left message for the general manager, and he has NOT returned my calls. I need my recall remedied. My vehicle sometimes hesitates to start and has acceleration issues.

Manufacturer: HONDA
Mfg Campaign: 11641261
Notice Date: Feb 7, 2025
Recall Date: Feb 7, 2025
Honda (american Honda Motor Co.)
Campaign: 11641261 Other
Feb 7, 2025
Defect Description:

ENGINE

Potential Consequences:

I have had a recall that the dealer has renegged on helping me with. About a couple of years ago we scheduled appointments, we missed work, showed up at the appointments for our two cars, only to be told that the parts are on back order. We keep getting the same response over and over. The last time I called a couple of weeks ago, the service department hung up on me. I called back and asked to have the Service Manager call me. He did not return my call. I have left message for the general manager, and he has NOT returned my calls. I need my recall remedied. My vehicle sometimes hesitates to start and has acceleration issues.

Corrective Action:

I have had a recall that the dealer has renegged on helping me with. About a couple of years ago we scheduled appointments, we missed work, showed up at the appointments for our two cars, only to be told that the parts are on back order. We keep getting the same response over and over. The last time I called a couple of weeks ago, the service department hung up on me. I called back and asked to have the Service Manager call me. He did not return my call. I have left message for the general manager, and he has NOT returned my calls. I need my recall remedied. My vehicle sometimes hesitates to start and has acceleration issues.

Additional Notes:

I have had a recall that the dealer has renegged on helping me with. About a couple of years ago we scheduled appointments, we missed work, showed up at the appointments for our two cars, only to be told that the parts are on back order. We keep getting the same response over and over. The last time I called a couple of weeks ago, the service department hung up on me. I called back and asked to have the Service Manager call me. He did not return my call. I have left message for the general manager, and he has NOT returned my calls. I need my recall remedied. My vehicle sometimes hesitates to start and has acceleration issues.

Manufacturer: HONDA
Mfg Campaign: 11641261
Notice Date: Feb 7, 2025
Recall Date: Feb 7, 2025
Honda (american Honda Motor Co.)
Campaign: 11641283 Other
Feb 7, 2025
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The car was placed in park, and somehow it rolled backwards into a gas station post causing serious damage. The very badly designed 9 speed transmission is designed to shift into park when the door is opened this is a safety feature that failed! My child could have been in there! It could have rolled back into the file pump! DANGEROUS! I have heard of others complaining this happened to them too. I have video evidence but I need to obtain it from the gas station it happened at.

Corrective Action:

The car was placed in park, and somehow it rolled backwards into a gas station post causing serious damage. The very badly designed 9 speed transmission is designed to shift into park when the door is opened this is a safety feature that failed! My child could have been in there! It could have rolled back into the file pump! DANGEROUS! I have heard of others complaining this happened to them too. I have video evidence but I need to obtain it from the gas station it happened at.

Additional Notes:

The car was placed in park, and somehow it rolled backwards into a gas station post causing serious damage. The very badly designed 9 speed transmission is designed to shift into park when the door is opened this is a safety feature that failed! My child could have been in there! It could have rolled back into the file pump! DANGEROUS! I have heard of others complaining this happened to them too. I have video evidence but I need to obtain it from the gas station it happened at.

Manufacturer: HONDA
Mfg Campaign: 11641283
Notice Date: Feb 7, 2025
Recall Date: Feb 7, 2025
Honda (american Honda Motor Co.)
Campaign: 11641283 Other
Feb 7, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

The car was placed in park, and somehow it rolled backwards into a gas station post causing serious damage. The very badly designed 9 speed transmission is designed to shift into park when the door is opened this is a safety feature that failed! My child could have been in there! It could have rolled back into the file pump! DANGEROUS! I have heard of others complaining this happened to them too. I have video evidence but I need to obtain it from the gas station it happened at.

Corrective Action:

The car was placed in park, and somehow it rolled backwards into a gas station post causing serious damage. The very badly designed 9 speed transmission is designed to shift into park when the door is opened this is a safety feature that failed! My child could have been in there! It could have rolled back into the file pump! DANGEROUS! I have heard of others complaining this happened to them too. I have video evidence but I need to obtain it from the gas station it happened at.

Additional Notes:

The car was placed in park, and somehow it rolled backwards into a gas station post causing serious damage. The very badly designed 9 speed transmission is designed to shift into park when the door is opened this is a safety feature that failed! My child could have been in there! It could have rolled back into the file pump! DANGEROUS! I have heard of others complaining this happened to them too. I have video evidence but I need to obtain it from the gas station it happened at.

Manufacturer: HONDA
Mfg Campaign: 11641283
Notice Date: Feb 7, 2025
Recall Date: Feb 7, 2025
Honda (american Honda Motor Co.)
Campaign: 11641283 Other
Feb 7, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The car was placed in park, and somehow it rolled backwards into a gas station post causing serious damage. The very badly designed 9 speed transmission is designed to shift into park when the door is opened this is a safety feature that failed! My child could have been in there! It could have rolled back into the file pump! DANGEROUS! I have heard of others complaining this happened to them too. I have video evidence but I need to obtain it from the gas station it happened at.

Corrective Action:

The car was placed in park, and somehow it rolled backwards into a gas station post causing serious damage. The very badly designed 9 speed transmission is designed to shift into park when the door is opened this is a safety feature that failed! My child could have been in there! It could have rolled back into the file pump! DANGEROUS! I have heard of others complaining this happened to them too. I have video evidence but I need to obtain it from the gas station it happened at.

Additional Notes:

The car was placed in park, and somehow it rolled backwards into a gas station post causing serious damage. The very badly designed 9 speed transmission is designed to shift into park when the door is opened this is a safety feature that failed! My child could have been in there! It could have rolled back into the file pump! DANGEROUS! I have heard of others complaining this happened to them too. I have video evidence but I need to obtain it from the gas station it happened at.

Manufacturer: HONDA
Mfg Campaign: 11641283
Notice Date: Feb 7, 2025
Recall Date: Feb 7, 2025
Honda (american Honda Motor Co.)
Campaign: 11641167 Other
1 Vehicles Affected
Feb 6, 2025
Defect Description:

AIR BAGS

Potential Consequences:

The contact owns a 2018 Honda Pilot. The contact stated that while driving at 10 MPH during traffic, the vehicle hesitated, jerked, and suddenly accelerated. Multiple unknown warning lights illuminated. As a result, the vehicle rear-ended a U-Haul trailer that was in front, then crashed into a wall and from the impact into the trailer where it came to a stop. None of the air bags deployed. The contact suffered injuries to the head when she impacted the steering wheel, the right leg near the hip, and the right arm. The contact was taken to the hospital by an ambulance. A police report was filed. The vehicle was towed to an independent mechanic but was diagnosed or repaired. The contact stated that the sensors on the vehicle malfunctioned weeks before the crash. The vehicle was taken to the dealer where unknown repairs were completed. The manufacturer was made aware of the failure. The insurance company was contacted and pending results. The failure mileage was 26,000.

Corrective Action:

The contact owns a 2018 Honda Pilot. The contact stated that while driving at 10 MPH during traffic, the vehicle hesitated, jerked, and suddenly accelerated. Multiple unknown warning lights illuminated. As a result, the vehicle rear-ended a U-Haul trailer that was in front, then crashed into a wall and from the impact into the trailer where it came to a stop. None of the air bags deployed. The contact suffered injuries to the head when she impacted the steering wheel, the right leg near the hip, and the right arm. The contact was taken to the hospital by an ambulance. A police report was filed. The vehicle was towed to an independent mechanic but was diagnosed or repaired. The contact stated that the sensors on the vehicle malfunctioned weeks before the crash. The vehicle was taken to the dealer where unknown repairs were completed. The manufacturer was made aware of the failure. The insurance company was contacted and pending results. The failure mileage was 26,000.

Additional Notes:

The contact owns a 2018 Honda Pilot. The contact stated that while driving at 10 MPH during traffic, the vehicle hesitated, jerked, and suddenly accelerated. Multiple unknown warning lights illuminated. As a result, the vehicle rear-ended a U-Haul trailer that was in front, then crashed into a wall and from the impact into the trailer where it came to a stop. None of the air bags deployed. The contact suffered injuries to the head when she impacted the steering wheel, the right leg near the hip, and the right arm. The contact was taken to the hospital by an ambulance. A police report was filed. The vehicle was towed to an independent mechanic but was diagnosed or repaired. The contact stated that the sensors on the vehicle malfunctioned weeks before the crash. The vehicle was taken to the dealer where unknown repairs were completed. The manufacturer was made aware of the failure. The insurance company was contacted and pending results. The failure mileage was 26,000.

Manufacturer: HONDA
Mfg Campaign: 11641167
Notice Date: Feb 6, 2025
Recall Date: Feb 6, 2025
Honda (american Honda Motor Co.)
Campaign: 11641167 Other
1 Vehicles Affected
Feb 6, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The contact owns a 2018 Honda Pilot. The contact stated that while driving at 10 MPH during traffic, the vehicle hesitated, jerked, and suddenly accelerated. Multiple unknown warning lights illuminated. As a result, the vehicle rear-ended a U-Haul trailer that was in front, then crashed into a wall and from the impact into the trailer where it came to a stop. None of the air bags deployed. The contact suffered injuries to the head when she impacted the steering wheel, the right leg near the hip, and the right arm. The contact was taken to the hospital by an ambulance. A police report was filed. The vehicle was towed to an independent mechanic but was diagnosed or repaired. The contact stated that the sensors on the vehicle malfunctioned weeks before the crash. The vehicle was taken to the dealer where unknown repairs were completed. The manufacturer was made aware of the failure. The insurance company was contacted and pending results. The failure mileage was 26,000.

Corrective Action:

The contact owns a 2018 Honda Pilot. The contact stated that while driving at 10 MPH during traffic, the vehicle hesitated, jerked, and suddenly accelerated. Multiple unknown warning lights illuminated. As a result, the vehicle rear-ended a U-Haul trailer that was in front, then crashed into a wall and from the impact into the trailer where it came to a stop. None of the air bags deployed. The contact suffered injuries to the head when she impacted the steering wheel, the right leg near the hip, and the right arm. The contact was taken to the hospital by an ambulance. A police report was filed. The vehicle was towed to an independent mechanic but was diagnosed or repaired. The contact stated that the sensors on the vehicle malfunctioned weeks before the crash. The vehicle was taken to the dealer where unknown repairs were completed. The manufacturer was made aware of the failure. The insurance company was contacted and pending results. The failure mileage was 26,000.

Additional Notes:

The contact owns a 2018 Honda Pilot. The contact stated that while driving at 10 MPH during traffic, the vehicle hesitated, jerked, and suddenly accelerated. Multiple unknown warning lights illuminated. As a result, the vehicle rear-ended a U-Haul trailer that was in front, then crashed into a wall and from the impact into the trailer where it came to a stop. None of the air bags deployed. The contact suffered injuries to the head when she impacted the steering wheel, the right leg near the hip, and the right arm. The contact was taken to the hospital by an ambulance. A police report was filed. The vehicle was towed to an independent mechanic but was diagnosed or repaired. The contact stated that the sensors on the vehicle malfunctioned weeks before the crash. The vehicle was taken to the dealer where unknown repairs were completed. The manufacturer was made aware of the failure. The insurance company was contacted and pending results. The failure mileage was 26,000.

Manufacturer: HONDA
Mfg Campaign: 11641167
Notice Date: Feb 6, 2025
Recall Date: Feb 6, 2025
Honda (american Honda Motor Co.)
Campaign: 11639418 Other
Jan 29, 2025
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that several attempts were needed to start the vehicle daily and that there was a loss of miles per gallon of fuel. The vehicle was not taken to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The failure mileage was approximately 69,000. Parts distribution disconnect.

Corrective Action:

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that several attempts were needed to start the vehicle daily and that there was a loss of miles per gallon of fuel. The vehicle was not taken to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The failure mileage was approximately 69,000. Parts distribution disconnect.

Additional Notes:

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that several attempts were needed to start the vehicle daily and that there was a loss of miles per gallon of fuel. The vehicle was not taken to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The failure mileage was approximately 69,000. Parts distribution disconnect.

Manufacturer: HONDA
Mfg Campaign: 11639418
Notice Date: Jan 29, 2025
Recall Date: Jan 29, 2025
Honda (american Honda Motor Co.)
Campaign: 11637613 Other
Jan 22, 2025
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2018 Honda Pilot. The contact stated that while his wife was driving at approximately 50 MPH, there was an abnormal metal-on-metal sound in the lower engine. The driver pulled over safely. There were no warning lights illuminated. The vehicle was towed to the residence. The contact stated that the failure was related to NHTSA Action Number: RQ24013 (Engine). The vehicle was towed to an independent mechanic, who discovered metal shavings in the oil pan. The contact called the local dealer, who recommended an engine replacement because there was metal in the engine. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and confirmed there were no associated recalls on the VIN for the failure. The failure mileage was approximately 150,000.

Corrective Action:

The contact owns a 2018 Honda Pilot. The contact stated that while his wife was driving at approximately 50 MPH, there was an abnormal metal-on-metal sound in the lower engine. The driver pulled over safely. There were no warning lights illuminated. The vehicle was towed to the residence. The contact stated that the failure was related to NHTSA Action Number: RQ24013 (Engine). The vehicle was towed to an independent mechanic, who discovered metal shavings in the oil pan. The contact called the local dealer, who recommended an engine replacement because there was metal in the engine. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and confirmed there were no associated recalls on the VIN for the failure. The failure mileage was approximately 150,000.

Additional Notes:

The contact owns a 2018 Honda Pilot. The contact stated that while his wife was driving at approximately 50 MPH, there was an abnormal metal-on-metal sound in the lower engine. The driver pulled over safely. There were no warning lights illuminated. The vehicle was towed to the residence. The contact stated that the failure was related to NHTSA Action Number: RQ24013 (Engine). The vehicle was towed to an independent mechanic, who discovered metal shavings in the oil pan. The contact called the local dealer, who recommended an engine replacement because there was metal in the engine. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and confirmed there were no associated recalls on the VIN for the failure. The failure mileage was approximately 150,000.

Manufacturer: HONDA
Mfg Campaign: 11637613
Notice Date: Jan 22, 2025
Recall Date: Jan 22, 2025
Honda (american Honda Motor Co.)
Campaign: 11636508 Other
Jan 17, 2025
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: HONDA
Mfg Campaign: 11636508
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025

Need Legal Help?

Featured Attorneys
Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury