Complaints & Recalls
Official Safety Recalls - Important!
230 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA2
Recall Date: Mar 11, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y7Y
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T89
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: X6J
Recall Date: Oct 31, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: L4M, Z4L
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Honda Ridgeline and Pilot vehicles. The mounting holes for the clip that secures the right center pillar trim panel may be larger than intended. In the event of a crash necessitating right side curtain air bag deployment, the clip may not hold the center pillar trim panel in position and it may potentially interfere with the curtain air bag deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection," and 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: D3D
Recall Date: Nov 28, 2018
Consumer Complaints
1.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The vehicle in question has the idle stop function, which turns off the vehicle when certain conditions are met. Randomly, the vehicle does not restart on its own which forces me to power cycle the vehicle in order for it to start back up. This is a safety issue because the vehicle has been stuck in the middle of an intersection while I am trying to get it restarted. If the vehicle were to be completely disabled, I could be stuck causing a hazard at any given intersection. I have had the vehicle inspected and the battery tested, but everything checks out OK. I don't feel very safe when the vehicle can just shut off randomly and not restart. I have noticed sometimes, when the vehicle does restart, the dash flashes a warning that says, "Collision Mitigation Braking System Problem" for a split second and then it clears.
Corrective Action:
The vehicle in question has the idle stop function, which turns off the vehicle when certain conditions are met. Randomly, the vehicle does not restart on its own which forces me to power cycle the vehicle in order for it to start back up. This is a safety issue because the vehicle has been stuck in the middle of an intersection while I am trying to get it restarted. If the vehicle were to be completely disabled, I could be stuck causing a hazard at any given intersection. I have had the vehicle inspected and the battery tested, but everything checks out OK. I don't feel very safe when the vehicle can just shut off randomly and not restart. I have noticed sometimes, when the vehicle does restart, the dash flashes a warning that says, "Collision Mitigation Braking System Problem" for a split second and then it clears.
Additional Notes:
The vehicle in question has the idle stop function, which turns off the vehicle when certain conditions are met. Randomly, the vehicle does not restart on its own which forces me to power cycle the vehicle in order for it to start back up. This is a safety issue because the vehicle has been stuck in the middle of an intersection while I am trying to get it restarted. If the vehicle were to be completely disabled, I could be stuck causing a hazard at any given intersection. I have had the vehicle inspected and the battery tested, but everything checks out OK. I don't feel very safe when the vehicle can just shut off randomly and not restart. I have noticed sometimes, when the vehicle does restart, the dash flashes a warning that says, "Collision Mitigation Braking System Problem" for a split second and then it clears.
Mfg Campaign: 11479650
Recall Date: Aug 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The vehicle in question has the idle stop function, which turns off the vehicle when certain conditions are met. Randomly, the vehicle does not restart on its own which forces me to power cycle the vehicle in order for it to start back up. This is a safety issue because the vehicle has been stuck in the middle of an intersection while I am trying to get it restarted. If the vehicle were to be completely disabled, I could be stuck causing a hazard at any given intersection. I have had the vehicle inspected and the battery tested, but everything checks out OK. I don't feel very safe when the vehicle can just shut off randomly and not restart. I have noticed sometimes, when the vehicle does restart, the dash flashes a warning that says, "Collision Mitigation Braking System Problem" for a split second and then it clears.
Corrective Action:
The vehicle in question has the idle stop function, which turns off the vehicle when certain conditions are met. Randomly, the vehicle does not restart on its own which forces me to power cycle the vehicle in order for it to start back up. This is a safety issue because the vehicle has been stuck in the middle of an intersection while I am trying to get it restarted. If the vehicle were to be completely disabled, I could be stuck causing a hazard at any given intersection. I have had the vehicle inspected and the battery tested, but everything checks out OK. I don't feel very safe when the vehicle can just shut off randomly and not restart. I have noticed sometimes, when the vehicle does restart, the dash flashes a warning that says, "Collision Mitigation Braking System Problem" for a split second and then it clears.
Additional Notes:
The vehicle in question has the idle stop function, which turns off the vehicle when certain conditions are met. Randomly, the vehicle does not restart on its own which forces me to power cycle the vehicle in order for it to start back up. This is a safety issue because the vehicle has been stuck in the middle of an intersection while I am trying to get it restarted. If the vehicle were to be completely disabled, I could be stuck causing a hazard at any given intersection. I have had the vehicle inspected and the battery tested, but everything checks out OK. I don't feel very safe when the vehicle can just shut off randomly and not restart. I have noticed sometimes, when the vehicle does restart, the dash flashes a warning that says, "Collision Mitigation Braking System Problem" for a split second and then it clears.
Mfg Campaign: 11479650
Recall Date: Aug 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM:STARTER ASSEMBLY
Potential Consequences:
The contact owns a 2019 Honda Pilot. The contact stated while stopping at a stop light, the vehicle shut down. The contact had to restart the vehicle where it started to operate normally. On another occasion, while driving at 40 MPH when the contact accelerated the vehicle shut down completely, and all the warning lights illuminated on the instrument panel. The vehicle was towed to the dealer where they replaced fuel injectors, but the failure continued. The vehicle was taken to the dealer again where they replaced the battery to the vehicle. The manufacturer was not contacted. The failure mileage was 30,000.
Corrective Action:
The contact owns a 2019 Honda Pilot. The contact stated while stopping at a stop light, the vehicle shut down. The contact had to restart the vehicle where it started to operate normally. On another occasion, while driving at 40 MPH when the contact accelerated the vehicle shut down completely, and all the warning lights illuminated on the instrument panel. The vehicle was towed to the dealer where they replaced fuel injectors, but the failure continued. The vehicle was taken to the dealer again where they replaced the battery to the vehicle. The manufacturer was not contacted. The failure mileage was 30,000.
Additional Notes:
The contact owns a 2019 Honda Pilot. The contact stated while stopping at a stop light, the vehicle shut down. The contact had to restart the vehicle where it started to operate normally. On another occasion, while driving at 40 MPH when the contact accelerated the vehicle shut down completely, and all the warning lights illuminated on the instrument panel. The vehicle was towed to the dealer where they replaced fuel injectors, but the failure continued. The vehicle was taken to the dealer again where they replaced the battery to the vehicle. The manufacturer was not contacted. The failure mileage was 30,000.
Mfg Campaign: 11479671
Recall Date: Aug 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Auto Start/Stop capability not working effectively and causes safety concerns with my children in the car. There has been numerous times where the car will NOT start back up leaving me stranded in intersections/traffic. Sometimes I cannot get the car to start back up for a few minutes while I am scrambling to figure out what combination I need to get it to power back up. I hate this feature and makes me extremely nervous while having the little ones in the backseat. We have asked the dealership to disable this feature all together and they refuse, I know there is the button to press but it is not convenient to press that every time I start the car back up. Easy to forget, I hope no one is seriously hurt due to this issue.
Corrective Action:
Auto Start/Stop capability not working effectively and causes safety concerns with my children in the car. There has been numerous times where the car will NOT start back up leaving me stranded in intersections/traffic. Sometimes I cannot get the car to start back up for a few minutes while I am scrambling to figure out what combination I need to get it to power back up. I hate this feature and makes me extremely nervous while having the little ones in the backseat. We have asked the dealership to disable this feature all together and they refuse, I know there is the button to press but it is not convenient to press that every time I start the car back up. Easy to forget, I hope no one is seriously hurt due to this issue.
Additional Notes:
Auto Start/Stop capability not working effectively and causes safety concerns with my children in the car. There has been numerous times where the car will NOT start back up leaving me stranded in intersections/traffic. Sometimes I cannot get the car to start back up for a few minutes while I am scrambling to figure out what combination I need to get it to power back up. I hate this feature and makes me extremely nervous while having the little ones in the backseat. We have asked the dealership to disable this feature all together and they refuse, I know there is the button to press but it is not convenient to press that every time I start the car back up. Easy to forget, I hope no one is seriously hurt due to this issue.
Mfg Campaign: 11479361
Recall Date: Aug 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Auto Start/Stop capability not working effectively and causes safety concerns with my children in the car. There has been numerous times where the car will NOT start back up leaving me stranded in intersections/traffic. Sometimes I cannot get the car to start back up for a few minutes while I am scrambling to figure out what combination I need to get it to power back up. I hate this feature and makes me extremely nervous while having the little ones in the backseat. We have asked the dealership to disable this feature all together and they refuse, I know there is the button to press but it is not convenient to press that every time I start the car back up. Easy to forget, I hope no one is seriously hurt due to this issue.
Corrective Action:
Auto Start/Stop capability not working effectively and causes safety concerns with my children in the car. There has been numerous times where the car will NOT start back up leaving me stranded in intersections/traffic. Sometimes I cannot get the car to start back up for a few minutes while I am scrambling to figure out what combination I need to get it to power back up. I hate this feature and makes me extremely nervous while having the little ones in the backseat. We have asked the dealership to disable this feature all together and they refuse, I know there is the button to press but it is not convenient to press that every time I start the car back up. Easy to forget, I hope no one is seriously hurt due to this issue.
Additional Notes:
Auto Start/Stop capability not working effectively and causes safety concerns with my children in the car. There has been numerous times where the car will NOT start back up leaving me stranded in intersections/traffic. Sometimes I cannot get the car to start back up for a few minutes while I am scrambling to figure out what combination I need to get it to power back up. I hate this feature and makes me extremely nervous while having the little ones in the backseat. We have asked the dealership to disable this feature all together and they refuse, I know there is the button to press but it is not convenient to press that every time I start the car back up. Easy to forget, I hope no one is seriously hurt due to this issue.
Mfg Campaign: 11479361
Recall Date: Aug 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The automatic start-stop system doesn’t turn back on after a complete stop.
Corrective Action:
The automatic start-stop system doesn’t turn back on after a complete stop.
Additional Notes:
The automatic start-stop system doesn’t turn back on after a complete stop.
Mfg Campaign: 11479387
Recall Date: Aug 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The automatic start-stop system doesn’t turn back on after a complete stop.
Corrective Action:
The automatic start-stop system doesn’t turn back on after a complete stop.
Additional Notes:
The automatic start-stop system doesn’t turn back on after a complete stop.
Mfg Campaign: 11479387
Recall Date: Aug 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The auto stop/start gas saving feature often results with the car being unable to automatically restart. When this happens, in traffic, I am forced to put the car in park, and hopefully, manually restart the vehicle. This has resulted in the need for roadside assistance, several times (the car requires a jump). I have sent the vehicle to the dealer multiple times, but they say they cannot find the problem or are unable to duplicate it. Once they tested for battery and electrical system for power leaks and such, and though the car is only 3 years old, it is on it's third battery. I have had to regiment myself to disabling the feature, before driving, to ensure the issue doesn't happen in traffic again, as it could result in an accident. The last time this happened was the first week of August 2022, but it has occurred NUMEROUS times, and I'm pretty fed up with the whole issue.
Corrective Action:
The auto stop/start gas saving feature often results with the car being unable to automatically restart. When this happens, in traffic, I am forced to put the car in park, and hopefully, manually restart the vehicle. This has resulted in the need for roadside assistance, several times (the car requires a jump). I have sent the vehicle to the dealer multiple times, but they say they cannot find the problem or are unable to duplicate it. Once they tested for battery and electrical system for power leaks and such, and though the car is only 3 years old, it is on it's third battery. I have had to regiment myself to disabling the feature, before driving, to ensure the issue doesn't happen in traffic again, as it could result in an accident. The last time this happened was the first week of August 2022, but it has occurred NUMEROUS times, and I'm pretty fed up with the whole issue.
Additional Notes:
The auto stop/start gas saving feature often results with the car being unable to automatically restart. When this happens, in traffic, I am forced to put the car in park, and hopefully, manually restart the vehicle. This has resulted in the need for roadside assistance, several times (the car requires a jump). I have sent the vehicle to the dealer multiple times, but they say they cannot find the problem or are unable to duplicate it. Once they tested for battery and electrical system for power leaks and such, and though the car is only 3 years old, it is on it's third battery. I have had to regiment myself to disabling the feature, before driving, to ensure the issue doesn't happen in traffic again, as it could result in an accident. The last time this happened was the first week of August 2022, but it has occurred NUMEROUS times, and I'm pretty fed up with the whole issue.
Mfg Campaign: 11479255
Recall Date: Aug 14, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The auto stop/start gas saving feature often results with the car being unable to automatically restart. When this happens, in traffic, I am forced to put the car in park, and hopefully, manually restart the vehicle. This has resulted in the need for roadside assistance, several times (the car requires a jump). I have sent the vehicle to the dealer multiple times, but they say they cannot find the problem or are unable to duplicate it. Once they tested for battery and electrical system for power leaks and such, and though the car is only 3 years old, it is on it's third battery. I have had to regiment myself to disabling the feature, before driving, to ensure the issue doesn't happen in traffic again, as it could result in an accident. The last time this happened was the first week of August 2022, but it has occurred NUMEROUS times, and I'm pretty fed up with the whole issue.
Corrective Action:
The auto stop/start gas saving feature often results with the car being unable to automatically restart. When this happens, in traffic, I am forced to put the car in park, and hopefully, manually restart the vehicle. This has resulted in the need for roadside assistance, several times (the car requires a jump). I have sent the vehicle to the dealer multiple times, but they say they cannot find the problem or are unable to duplicate it. Once they tested for battery and electrical system for power leaks and such, and though the car is only 3 years old, it is on it's third battery. I have had to regiment myself to disabling the feature, before driving, to ensure the issue doesn't happen in traffic again, as it could result in an accident. The last time this happened was the first week of August 2022, but it has occurred NUMEROUS times, and I'm pretty fed up with the whole issue.
Additional Notes:
The auto stop/start gas saving feature often results with the car being unable to automatically restart. When this happens, in traffic, I am forced to put the car in park, and hopefully, manually restart the vehicle. This has resulted in the need for roadside assistance, several times (the car requires a jump). I have sent the vehicle to the dealer multiple times, but they say they cannot find the problem or are unable to duplicate it. Once they tested for battery and electrical system for power leaks and such, and though the car is only 3 years old, it is on it's third battery. I have had to regiment myself to disabling the feature, before driving, to ensure the issue doesn't happen in traffic again, as it could result in an accident. The last time this happened was the first week of August 2022, but it has occurred NUMEROUS times, and I'm pretty fed up with the whole issue.
Mfg Campaign: 11479255
Recall Date: Aug 14, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The engine start/stop idle does not start up again after the car stops when at a red light or in traffic.
Corrective Action:
The engine start/stop idle does not start up again after the car stops when at a red light or in traffic.
Additional Notes:
The engine start/stop idle does not start up again after the car stops when at a red light or in traffic.
Mfg Campaign: 11478972
Recall Date: Aug 12, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The engine start/stop idle does not start up again after the car stops when at a red light or in traffic.
Corrective Action:
The engine start/stop idle does not start up again after the car stops when at a red light or in traffic.
Additional Notes:
The engine start/stop idle does not start up again after the car stops when at a red light or in traffic.
Mfg Campaign: 11478972
Recall Date: Aug 12, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Today and yesterday, the engine cut off when the car came to a complete stop. I tried to recreate the situation coming to a stop randomly, but found the cutting out was intermittent. Upon reading the forums, I discovered others are having the same problem and that you are investigating whether it has something to do with the auto start/stop feature, so I am reporting my issue with you. Where the engine cut off, I was either at a stop sign or at a red light with passengers including small children, and it took time to restart.
Corrective Action:
Today and yesterday, the engine cut off when the car came to a complete stop. I tried to recreate the situation coming to a stop randomly, but found the cutting out was intermittent. Upon reading the forums, I discovered others are having the same problem and that you are investigating whether it has something to do with the auto start/stop feature, so I am reporting my issue with you. Where the engine cut off, I was either at a stop sign or at a red light with passengers including small children, and it took time to restart.
Additional Notes:
Today and yesterday, the engine cut off when the car came to a complete stop. I tried to recreate the situation coming to a stop randomly, but found the cutting out was intermittent. Upon reading the forums, I discovered others are having the same problem and that you are investigating whether it has something to do with the auto start/stop feature, so I am reporting my issue with you. Where the engine cut off, I was either at a stop sign or at a red light with passengers including small children, and it took time to restart.
Mfg Campaign: 11478611
Recall Date: Aug 10, 2022
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
At a stop light the my car turned off and did not come back on for 5 mins. I am aware of the auto stop feature for fuel efficiency but I was in a turning lane. I literally could have been in an accident. The car brakes were locked in could not even put the car in neutral or park the car was just off completely. No signs of over heating, battery failure, etc.
Corrective Action:
At a stop light the my car turned off and did not come back on for 5 mins. I am aware of the auto stop feature for fuel efficiency but I was in a turning lane. I literally could have been in an accident. The car brakes were locked in could not even put the car in neutral or park the car was just off completely. No signs of over heating, battery failure, etc.
Additional Notes:
At a stop light the my car turned off and did not come back on for 5 mins. I am aware of the auto stop feature for fuel efficiency but I was in a turning lane. I literally could have been in an accident. The car brakes were locked in could not even put the car in neutral or park the car was just off completely. No signs of over heating, battery failure, etc.
Mfg Campaign: 11478321
Recall Date: Aug 9, 2022
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
At a stop light the my car turned off and did not come back on for 5 mins. I am aware of the auto stop feature for fuel efficiency but I was in a turning lane. I literally could have been in an accident. The car brakes were locked in could not even put the car in neutral or park the car was just off completely. No signs of over heating, battery failure, etc.
Corrective Action:
At a stop light the my car turned off and did not come back on for 5 mins. I am aware of the auto stop feature for fuel efficiency but I was in a turning lane. I literally could have been in an accident. The car brakes were locked in could not even put the car in neutral or park the car was just off completely. No signs of over heating, battery failure, etc.
Additional Notes:
At a stop light the my car turned off and did not come back on for 5 mins. I am aware of the auto stop feature for fuel efficiency but I was in a turning lane. I literally could have been in an accident. The car brakes were locked in could not even put the car in neutral or park the car was just off completely. No signs of over heating, battery failure, etc.
Mfg Campaign: 11478321
Recall Date: Aug 9, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
At a stop light the my car turned off and did not come back on for 5 mins. I am aware of the auto stop feature for fuel efficiency but I was in a turning lane. I literally could have been in an accident. The car brakes were locked in could not even put the car in neutral or park the car was just off completely. No signs of over heating, battery failure, etc.
Corrective Action:
At a stop light the my car turned off and did not come back on for 5 mins. I am aware of the auto stop feature for fuel efficiency but I was in a turning lane. I literally could have been in an accident. The car brakes were locked in could not even put the car in neutral or park the car was just off completely. No signs of over heating, battery failure, etc.
Additional Notes:
At a stop light the my car turned off and did not come back on for 5 mins. I am aware of the auto stop feature for fuel efficiency but I was in a turning lane. I literally could have been in an accident. The car brakes were locked in could not even put the car in neutral or park the car was just off completely. No signs of over heating, battery failure, etc.
Mfg Campaign: 11478321
Recall Date: Aug 9, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When the car is stopped (like at an intersection), the auto ignition stop activates. Sometimes when the accelerator is pressed to start the car again, the car seems to blink, the radio resets, and the car shifts itself into Neutral displaying a sign the driver should shift into Park. Then we have to put the car in park and restart the car. This is definitely unnerving as this happens at busy intersections, and we're afraid of getting rear ended by jumpy motorists. this has happened on 6/30, 6/27. 6/23. 6/22. 6/15. Honda replaced the keyless entry unit on 7/18, but it still occurs.
Corrective Action:
When the car is stopped (like at an intersection), the auto ignition stop activates. Sometimes when the accelerator is pressed to start the car again, the car seems to blink, the radio resets, and the car shifts itself into Neutral displaying a sign the driver should shift into Park. Then we have to put the car in park and restart the car. This is definitely unnerving as this happens at busy intersections, and we're afraid of getting rear ended by jumpy motorists. this has happened on 6/30, 6/27. 6/23. 6/22. 6/15. Honda replaced the keyless entry unit on 7/18, but it still occurs.
Additional Notes:
When the car is stopped (like at an intersection), the auto ignition stop activates. Sometimes when the accelerator is pressed to start the car again, the car seems to blink, the radio resets, and the car shifts itself into Neutral displaying a sign the driver should shift into Park. Then we have to put the car in park and restart the car. This is definitely unnerving as this happens at busy intersections, and we're afraid of getting rear ended by jumpy motorists. this has happened on 6/30, 6/27. 6/23. 6/22. 6/15. Honda replaced the keyless entry unit on 7/18, but it still occurs.
Mfg Campaign: 11478444
Recall Date: Aug 9, 2022
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
Potential Consequences:
The contact owns a 2019 Honda Pilot. The contact stated that while his wife was driving approximately 65 MPH, she slowed for traffic congestion ahead and felt the engine starting to idle roughly. The vehicle then stalled. The contact stated that his wife noticed several unknown warning lights illuminated. The contact stated that several attempts were needed to start the vehicle. The vehicle was then driven to her destination. The contact had the vehicle repaired under NHTSA Campaign Number 21V215000 (Fuel System, Gasoline) but linked the failure to the recall. The contact stated that the recall repair was improperly performed. The vehicle was not taken to a dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2019 Honda Pilot. The contact stated that while his wife was driving approximately 65 MPH, she slowed for traffic congestion ahead and felt the engine starting to idle roughly. The vehicle then stalled. The contact stated that his wife noticed several unknown warning lights illuminated. The contact stated that several attempts were needed to start the vehicle. The vehicle was then driven to her destination. The contact had the vehicle repaired under NHTSA Campaign Number 21V215000 (Fuel System, Gasoline) but linked the failure to the recall. The contact stated that the recall repair was improperly performed. The vehicle was not taken to a dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2019 Honda Pilot. The contact stated that while his wife was driving approximately 65 MPH, she slowed for traffic congestion ahead and felt the engine starting to idle roughly. The vehicle then stalled. The contact stated that his wife noticed several unknown warning lights illuminated. The contact stated that several attempts were needed to start the vehicle. The vehicle was then driven to her destination. The contact had the vehicle repaired under NHTSA Campaign Number 21V215000 (Fuel System, Gasoline) but linked the failure to the recall. The contact stated that the recall repair was improperly performed. The vehicle was not taken to a dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,000.
Mfg Campaign: 11478475
Recall Date: Aug 9, 2022
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2019 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to restart. The contact stated that several unknown warning lights were illuminated. The contact stated that the brake pedal was difficult to depress while starting the vehicle. The vehicle was towed to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was taken back to the local dealer where it was diagnosed that the battery needed to be replaced. The contact stated the failure was related to NHTSA Action Number: PE22005 (Engine and Engine Cooling). The vehicle was repaired however, the failure recurred. The manufacturer was not contacted. The failure mileage was unknown. The VIN was not available.
Corrective Action:
The contact owns a 2019 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to restart. The contact stated that several unknown warning lights were illuminated. The contact stated that the brake pedal was difficult to depress while starting the vehicle. The vehicle was towed to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was taken back to the local dealer where it was diagnosed that the battery needed to be replaced. The contact stated the failure was related to NHTSA Action Number: PE22005 (Engine and Engine Cooling). The vehicle was repaired however, the failure recurred. The manufacturer was not contacted. The failure mileage was unknown. The VIN was not available.
Additional Notes:
The contact owns a 2019 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to restart. The contact stated that several unknown warning lights were illuminated. The contact stated that the brake pedal was difficult to depress while starting the vehicle. The vehicle was towed to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was taken back to the local dealer where it was diagnosed that the battery needed to be replaced. The contact stated the failure was related to NHTSA Action Number: PE22005 (Engine and Engine Cooling). The vehicle was repaired however, the failure recurred. The manufacturer was not contacted. The failure mileage was unknown. The VIN was not available.
Mfg Campaign: 11477721
Recall Date: Aug 5, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to restart. The contact stated that several unknown warning lights were illuminated. The contact stated that the brake pedal was difficult to depress while starting the vehicle. The vehicle was towed to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was taken back to the local dealer where it was diagnosed that the battery needed to be replaced. The contact stated the failure was related to NHTSA Action Number: PE22005 (Engine and Engine Cooling). The vehicle was repaired however, the failure recurred. The manufacturer was not contacted. The failure mileage was unknown. The VIN was not available.
Corrective Action:
The contact owns a 2019 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to restart. The contact stated that several unknown warning lights were illuminated. The contact stated that the brake pedal was difficult to depress while starting the vehicle. The vehicle was towed to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was taken back to the local dealer where it was diagnosed that the battery needed to be replaced. The contact stated the failure was related to NHTSA Action Number: PE22005 (Engine and Engine Cooling). The vehicle was repaired however, the failure recurred. The manufacturer was not contacted. The failure mileage was unknown. The VIN was not available.
Additional Notes:
The contact owns a 2019 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to restart. The contact stated that several unknown warning lights were illuminated. The contact stated that the brake pedal was difficult to depress while starting the vehicle. The vehicle was towed to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was taken back to the local dealer where it was diagnosed that the battery needed to be replaced. The contact stated the failure was related to NHTSA Action Number: PE22005 (Engine and Engine Cooling). The vehicle was repaired however, the failure recurred. The manufacturer was not contacted. The failure mileage was unknown. The VIN was not available.
Mfg Campaign: 11477721
Recall Date: Aug 5, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Honda Pilot. The contact stated while stopped at a traffic light, the vehicle lost motive power and stalled without warning. The contact was able to restart the vehicle and the vehicle was operated normally. The dealer was contacted and stated that the vehicle needed to be diagnosed. The manufacturer was not contacted. The failure mileage was 44,298.
Corrective Action:
The contact owns a 2019 Honda Pilot. The contact stated while stopped at a traffic light, the vehicle lost motive power and stalled without warning. The contact was able to restart the vehicle and the vehicle was operated normally. The dealer was contacted and stated that the vehicle needed to be diagnosed. The manufacturer was not contacted. The failure mileage was 44,298.
Additional Notes:
The contact owns a 2019 Honda Pilot. The contact stated while stopped at a traffic light, the vehicle lost motive power and stalled without warning. The contact was able to restart the vehicle and the vehicle was operated normally. The dealer was contacted and stated that the vehicle needed to be diagnosed. The manufacturer was not contacted. The failure mileage was 44,298.
Mfg Campaign: 11477800
Recall Date: Aug 5, 2022
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