Complaints & Recalls
Official Safety Recalls - Important!
230 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA2
Recall Date: Mar 11, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y7Y
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T89
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: X6J
Recall Date: Oct 31, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: L4M, Z4L
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Honda Ridgeline and Pilot vehicles. The mounting holes for the clip that secures the right center pillar trim panel may be larger than intended. In the event of a crash necessitating right side curtain air bag deployment, the clip may not hold the center pillar trim panel in position and it may potentially interfere with the curtain air bag deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection," and 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: D3D
Recall Date: Nov 28, 2018
Consumer Complaints
1.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RECURRENT PROBLEM. STARTED WHEN VEHICLE WAS 2 MONTHS OLD. TAKEN CAR TO DEALER SERVICE DEPARTMENT. NO SOLUTION. WHEN IN MOTION (HIGHWAYS, CITY ROADS) SPEAKERS MAKE A SPARKLING SOUND FOLLOWED BY THE ENTERTAINMENT SCREEN ( NAVIGATION, HANDHELD PHONE, REAR VISION...) AND THE ODOMETER SCREEN (SPEED DISPLAY, ALL THE SIGNALS) BECAME DEAD. IT COULD LAST FEW SECONDS AND REBOOT BACK OR UP TO 30 MINUTES. IN A 15 MILE JOURNEY , COULD HAPPEN AROUND 15 TIMES. SO THE DANGEROUS SITUATION IS THAT I AM DRIVING WITH NO IDEA HOW MUCH SPEED I AM GOING, I AM NOT ABLE TO USE MY HANDHELD PHONE (ALSO VERY IMPORTANT TO ME AS A BUSY DOCTOR TRYING TO ANSWER EMERGENCY CALLS), NO NAVIGATION SYSTEM AVAILABLE, THE REAR VISION CAMERA BECOMES USELESS WITH A BLANK SCREEN... I LEARNT FROM THE INTERNET THAT THIS IS AN ONGOING PROBLEM AND NO SOLUTION HAVE BEEN FOUND. PROBLEM HAPPENS IN MOTION AND ALSO OR WHEN CAR IS PARKED. MY CAR IS 4 MONTHS OLD AND HAS SPENT SEVERAL DAYS AT THE DEALER SERVICE DEPARTMENT AND AT THE LAST VISIT I WAS GIVEN A REPORT IN WHICH STATES THAT HONDA IS STUDYING A NEW SOFTWARE UPDATE. I DON'T WANT RISK MY FAMILY OR OTHERS LIFE'S SO WAITING IS NOT AN OPTION. THIS IS NOT JUST ONE INCIDENT , IT KEEPS RECURRING WE BOUGHT THE CAR BRAND NEW FROM THE HONDA DEALER IN NOVEMBER 2018. I HAVE VIDEOS TO PROVIDE PROOF (CAN NOT ATTACH THEM)
Corrective Action:
RECURRENT PROBLEM. STARTED WHEN VEHICLE WAS 2 MONTHS OLD. TAKEN CAR TO DEALER SERVICE DEPARTMENT. NO SOLUTION. WHEN IN MOTION (HIGHWAYS, CITY ROADS) SPEAKERS MAKE A SPARKLING SOUND FOLLOWED BY THE ENTERTAINMENT SCREEN ( NAVIGATION, HANDHELD PHONE, REAR VISION...) AND THE ODOMETER SCREEN (SPEED DISPLAY, ALL THE SIGNALS) BECAME DEAD. IT COULD LAST FEW SECONDS AND REBOOT BACK OR UP TO 30 MINUTES. IN A 15 MILE JOURNEY , COULD HAPPEN AROUND 15 TIMES. SO THE DANGEROUS SITUATION IS THAT I AM DRIVING WITH NO IDEA HOW MUCH SPEED I AM GOING, I AM NOT ABLE TO USE MY HANDHELD PHONE (ALSO VERY IMPORTANT TO ME AS A BUSY DOCTOR TRYING TO ANSWER EMERGENCY CALLS), NO NAVIGATION SYSTEM AVAILABLE, THE REAR VISION CAMERA BECOMES USELESS WITH A BLANK SCREEN... I LEARNT FROM THE INTERNET THAT THIS IS AN ONGOING PROBLEM AND NO SOLUTION HAVE BEEN FOUND. PROBLEM HAPPENS IN MOTION AND ALSO OR WHEN CAR IS PARKED. MY CAR IS 4 MONTHS OLD AND HAS SPENT SEVERAL DAYS AT THE DEALER SERVICE DEPARTMENT AND AT THE LAST VISIT I WAS GIVEN A REPORT IN WHICH STATES THAT HONDA IS STUDYING A NEW SOFTWARE UPDATE. I DON'T WANT RISK MY FAMILY OR OTHERS LIFE'S SO WAITING IS NOT AN OPTION. THIS IS NOT JUST ONE INCIDENT , IT KEEPS RECURRING WE BOUGHT THE CAR BRAND NEW FROM THE HONDA DEALER IN NOVEMBER 2018. I HAVE VIDEOS TO PROVIDE PROOF (CAN NOT ATTACH THEM)
Additional Notes:
RECURRENT PROBLEM. STARTED WHEN VEHICLE WAS 2 MONTHS OLD. TAKEN CAR TO DEALER SERVICE DEPARTMENT. NO SOLUTION. WHEN IN MOTION (HIGHWAYS, CITY ROADS) SPEAKERS MAKE A SPARKLING SOUND FOLLOWED BY THE ENTERTAINMENT SCREEN ( NAVIGATION, HANDHELD PHONE, REAR VISION...) AND THE ODOMETER SCREEN (SPEED DISPLAY, ALL THE SIGNALS) BECAME DEAD. IT COULD LAST FEW SECONDS AND REBOOT BACK OR UP TO 30 MINUTES. IN A 15 MILE JOURNEY , COULD HAPPEN AROUND 15 TIMES. SO THE DANGEROUS SITUATION IS THAT I AM DRIVING WITH NO IDEA HOW MUCH SPEED I AM GOING, I AM NOT ABLE TO USE MY HANDHELD PHONE (ALSO VERY IMPORTANT TO ME AS A BUSY DOCTOR TRYING TO ANSWER EMERGENCY CALLS), NO NAVIGATION SYSTEM AVAILABLE, THE REAR VISION CAMERA BECOMES USELESS WITH A BLANK SCREEN... I LEARNT FROM THE INTERNET THAT THIS IS AN ONGOING PROBLEM AND NO SOLUTION HAVE BEEN FOUND. PROBLEM HAPPENS IN MOTION AND ALSO OR WHEN CAR IS PARKED. MY CAR IS 4 MONTHS OLD AND HAS SPENT SEVERAL DAYS AT THE DEALER SERVICE DEPARTMENT AND AT THE LAST VISIT I WAS GIVEN A REPORT IN WHICH STATES THAT HONDA IS STUDYING A NEW SOFTWARE UPDATE. I DON'T WANT RISK MY FAMILY OR OTHERS LIFE'S SO WAITING IS NOT AN OPTION. THIS IS NOT JUST ONE INCIDENT , IT KEEPS RECURRING WE BOUGHT THE CAR BRAND NEW FROM THE HONDA DEALER IN NOVEMBER 2018. I HAVE VIDEOS TO PROVIDE PROOF (CAN NOT ATTACH THEM)
Mfg Campaign: 11190215
Recall Date: Mar 20, 2019
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
RECURRENT PROBLEM. STARTED WHEN VEHICLE WAS 2 MONTHS OLD. TAKEN CAR TO DEALER SERVICE DEPARTMENT. NO SOLUTION. WHEN IN MOTION (HIGHWAYS, CITY ROADS) SPEAKERS MAKE A SPARKLING SOUND FOLLOWED BY THE ENTERTAINMENT SCREEN ( NAVIGATION, HANDHELD PHONE, REAR VISION...) AND THE ODOMETER SCREEN (SPEED DISPLAY, ALL THE SIGNALS) BECAME DEAD. IT COULD LAST FEW SECONDS AND REBOOT BACK OR UP TO 30 MINUTES. IN A 15 MILE JOURNEY , COULD HAPPEN AROUND 15 TIMES. SO THE DANGEROUS SITUATION IS THAT I AM DRIVING WITH NO IDEA HOW MUCH SPEED I AM GOING, I AM NOT ABLE TO USE MY HANDHELD PHONE (ALSO VERY IMPORTANT TO ME AS A BUSY DOCTOR TRYING TO ANSWER EMERGENCY CALLS), NO NAVIGATION SYSTEM AVAILABLE, THE REAR VISION CAMERA BECOMES USELESS WITH A BLANK SCREEN... I LEARNT FROM THE INTERNET THAT THIS IS AN ONGOING PROBLEM AND NO SOLUTION HAVE BEEN FOUND. PROBLEM HAPPENS IN MOTION AND ALSO OR WHEN CAR IS PARKED. MY CAR IS 4 MONTHS OLD AND HAS SPENT SEVERAL DAYS AT THE DEALER SERVICE DEPARTMENT AND AT THE LAST VISIT I WAS GIVEN A REPORT IN WHICH STATES THAT HONDA IS STUDYING A NEW SOFTWARE UPDATE. I DON'T WANT RISK MY FAMILY OR OTHERS LIFE'S SO WAITING IS NOT AN OPTION. THIS IS NOT JUST ONE INCIDENT , IT KEEPS RECURRING WE BOUGHT THE CAR BRAND NEW FROM THE HONDA DEALER IN NOVEMBER 2018. I HAVE VIDEOS TO PROVIDE PROOF (CAN NOT ATTACH THEM)
Corrective Action:
RECURRENT PROBLEM. STARTED WHEN VEHICLE WAS 2 MONTHS OLD. TAKEN CAR TO DEALER SERVICE DEPARTMENT. NO SOLUTION. WHEN IN MOTION (HIGHWAYS, CITY ROADS) SPEAKERS MAKE A SPARKLING SOUND FOLLOWED BY THE ENTERTAINMENT SCREEN ( NAVIGATION, HANDHELD PHONE, REAR VISION...) AND THE ODOMETER SCREEN (SPEED DISPLAY, ALL THE SIGNALS) BECAME DEAD. IT COULD LAST FEW SECONDS AND REBOOT BACK OR UP TO 30 MINUTES. IN A 15 MILE JOURNEY , COULD HAPPEN AROUND 15 TIMES. SO THE DANGEROUS SITUATION IS THAT I AM DRIVING WITH NO IDEA HOW MUCH SPEED I AM GOING, I AM NOT ABLE TO USE MY HANDHELD PHONE (ALSO VERY IMPORTANT TO ME AS A BUSY DOCTOR TRYING TO ANSWER EMERGENCY CALLS), NO NAVIGATION SYSTEM AVAILABLE, THE REAR VISION CAMERA BECOMES USELESS WITH A BLANK SCREEN... I LEARNT FROM THE INTERNET THAT THIS IS AN ONGOING PROBLEM AND NO SOLUTION HAVE BEEN FOUND. PROBLEM HAPPENS IN MOTION AND ALSO OR WHEN CAR IS PARKED. MY CAR IS 4 MONTHS OLD AND HAS SPENT SEVERAL DAYS AT THE DEALER SERVICE DEPARTMENT AND AT THE LAST VISIT I WAS GIVEN A REPORT IN WHICH STATES THAT HONDA IS STUDYING A NEW SOFTWARE UPDATE. I DON'T WANT RISK MY FAMILY OR OTHERS LIFE'S SO WAITING IS NOT AN OPTION. THIS IS NOT JUST ONE INCIDENT , IT KEEPS RECURRING WE BOUGHT THE CAR BRAND NEW FROM THE HONDA DEALER IN NOVEMBER 2018. I HAVE VIDEOS TO PROVIDE PROOF (CAN NOT ATTACH THEM)
Additional Notes:
RECURRENT PROBLEM. STARTED WHEN VEHICLE WAS 2 MONTHS OLD. TAKEN CAR TO DEALER SERVICE DEPARTMENT. NO SOLUTION. WHEN IN MOTION (HIGHWAYS, CITY ROADS) SPEAKERS MAKE A SPARKLING SOUND FOLLOWED BY THE ENTERTAINMENT SCREEN ( NAVIGATION, HANDHELD PHONE, REAR VISION...) AND THE ODOMETER SCREEN (SPEED DISPLAY, ALL THE SIGNALS) BECAME DEAD. IT COULD LAST FEW SECONDS AND REBOOT BACK OR UP TO 30 MINUTES. IN A 15 MILE JOURNEY , COULD HAPPEN AROUND 15 TIMES. SO THE DANGEROUS SITUATION IS THAT I AM DRIVING WITH NO IDEA HOW MUCH SPEED I AM GOING, I AM NOT ABLE TO USE MY HANDHELD PHONE (ALSO VERY IMPORTANT TO ME AS A BUSY DOCTOR TRYING TO ANSWER EMERGENCY CALLS), NO NAVIGATION SYSTEM AVAILABLE, THE REAR VISION CAMERA BECOMES USELESS WITH A BLANK SCREEN... I LEARNT FROM THE INTERNET THAT THIS IS AN ONGOING PROBLEM AND NO SOLUTION HAVE BEEN FOUND. PROBLEM HAPPENS IN MOTION AND ALSO OR WHEN CAR IS PARKED. MY CAR IS 4 MONTHS OLD AND HAS SPENT SEVERAL DAYS AT THE DEALER SERVICE DEPARTMENT AND AT THE LAST VISIT I WAS GIVEN A REPORT IN WHICH STATES THAT HONDA IS STUDYING A NEW SOFTWARE UPDATE. I DON'T WANT RISK MY FAMILY OR OTHERS LIFE'S SO WAITING IS NOT AN OPTION. THIS IS NOT JUST ONE INCIDENT , IT KEEPS RECURRING WE BOUGHT THE CAR BRAND NEW FROM THE HONDA DEALER IN NOVEMBER 2018. I HAVE VIDEOS TO PROVIDE PROOF (CAN NOT ATTACH THEM)
Mfg Campaign: 11190215
Recall Date: Mar 20, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I PURCHASED A NEW 2019 HONDA PILOT EX-L IN DECEMBER, 2018. I WAS RECENTLY EXITING AN OFF RAMP FROM AN INTERSTATE AND WHEN I PRESSED THE ACCELERATOR TO MERGE INTO TRAFFIC THE VEHICLE HESITATED SIGNIFICANTLY AND THE CHECK ENGINE LIGHT STARTED FLASHING. I THEN CONTINUED A FEW MILES WHICH I HAD REMAINING TO MY HOUSE AND THE VEHICLE WOULD ACCELERATE VERY POORLY AND THE ENGINE WOULD SHAKE UNDER ACCELERATION. THE MANUAL STATES THAT A FLASHING LIGHT IS AN ENGINE MISFIRE. I STARTED THE VEHICLE ON MONDAY MORNING TO TAKE IT TO THE LOCAL HONDA DEALER AND IT DROVE NORMALLY DOWN TO THE DEALER. AFTER CHECKING THE ENGINE COMPUTER THEY COULD FIND NO FAULT CODES FOR THE CHECK ENGINE LIGHT FLASHING THE DAY BEFORE. THEY GAVE ME BACK THE VEHICLE AND SAID THERE WAS NOTHING THEY COULD DO AT THIS TIME. I FEEL THAT THIS IS A VERY SERIOUS PROBLEM AND IT APPEARS THAT A FEW OTHER COMPLAINTS HAVE BEEN FILED FOR THIS SAME ISSUE. HAVING A VEHICLE THAT LOSES A SIGNIFICANT AMOUNT OF POWER CAN BE A SERIOUS SAFETY ISSUE AND I HIGHLY SUGGEST THAT HONDA LOOK INTO THIS MATTER CAREFULLY. THIS SHOULD NOT HAPPEN TO A BRAND NEW VEHICLE WITH 2,200 MILES OR ANY VEHICLE FOR THAT MATTER.
Corrective Action:
I PURCHASED A NEW 2019 HONDA PILOT EX-L IN DECEMBER, 2018. I WAS RECENTLY EXITING AN OFF RAMP FROM AN INTERSTATE AND WHEN I PRESSED THE ACCELERATOR TO MERGE INTO TRAFFIC THE VEHICLE HESITATED SIGNIFICANTLY AND THE CHECK ENGINE LIGHT STARTED FLASHING. I THEN CONTINUED A FEW MILES WHICH I HAD REMAINING TO MY HOUSE AND THE VEHICLE WOULD ACCELERATE VERY POORLY AND THE ENGINE WOULD SHAKE UNDER ACCELERATION. THE MANUAL STATES THAT A FLASHING LIGHT IS AN ENGINE MISFIRE. I STARTED THE VEHICLE ON MONDAY MORNING TO TAKE IT TO THE LOCAL HONDA DEALER AND IT DROVE NORMALLY DOWN TO THE DEALER. AFTER CHECKING THE ENGINE COMPUTER THEY COULD FIND NO FAULT CODES FOR THE CHECK ENGINE LIGHT FLASHING THE DAY BEFORE. THEY GAVE ME BACK THE VEHICLE AND SAID THERE WAS NOTHING THEY COULD DO AT THIS TIME. I FEEL THAT THIS IS A VERY SERIOUS PROBLEM AND IT APPEARS THAT A FEW OTHER COMPLAINTS HAVE BEEN FILED FOR THIS SAME ISSUE. HAVING A VEHICLE THAT LOSES A SIGNIFICANT AMOUNT OF POWER CAN BE A SERIOUS SAFETY ISSUE AND I HIGHLY SUGGEST THAT HONDA LOOK INTO THIS MATTER CAREFULLY. THIS SHOULD NOT HAPPEN TO A BRAND NEW VEHICLE WITH 2,200 MILES OR ANY VEHICLE FOR THAT MATTER.
Additional Notes:
I PURCHASED A NEW 2019 HONDA PILOT EX-L IN DECEMBER, 2018. I WAS RECENTLY EXITING AN OFF RAMP FROM AN INTERSTATE AND WHEN I PRESSED THE ACCELERATOR TO MERGE INTO TRAFFIC THE VEHICLE HESITATED SIGNIFICANTLY AND THE CHECK ENGINE LIGHT STARTED FLASHING. I THEN CONTINUED A FEW MILES WHICH I HAD REMAINING TO MY HOUSE AND THE VEHICLE WOULD ACCELERATE VERY POORLY AND THE ENGINE WOULD SHAKE UNDER ACCELERATION. THE MANUAL STATES THAT A FLASHING LIGHT IS AN ENGINE MISFIRE. I STARTED THE VEHICLE ON MONDAY MORNING TO TAKE IT TO THE LOCAL HONDA DEALER AND IT DROVE NORMALLY DOWN TO THE DEALER. AFTER CHECKING THE ENGINE COMPUTER THEY COULD FIND NO FAULT CODES FOR THE CHECK ENGINE LIGHT FLASHING THE DAY BEFORE. THEY GAVE ME BACK THE VEHICLE AND SAID THERE WAS NOTHING THEY COULD DO AT THIS TIME. I FEEL THAT THIS IS A VERY SERIOUS PROBLEM AND IT APPEARS THAT A FEW OTHER COMPLAINTS HAVE BEEN FILED FOR THIS SAME ISSUE. HAVING A VEHICLE THAT LOSES A SIGNIFICANT AMOUNT OF POWER CAN BE A SERIOUS SAFETY ISSUE AND I HIGHLY SUGGEST THAT HONDA LOOK INTO THIS MATTER CAREFULLY. THIS SHOULD NOT HAPPEN TO A BRAND NEW VEHICLE WITH 2,200 MILES OR ANY VEHICLE FOR THAT MATTER.
Mfg Campaign: 11184653
Recall Date: Mar 6, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HONDA PILOT. THE CONTACT STATED THAT 'APPLY BRAKES' ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE BRAKES DID NOT NEED TO BE APPLIED. ALSO, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN THE BRAKE PEDAL WAS DEPRESSED. NALLEY HONDA BRUNSWICK (178 ALTAMA CONNECTOR, BRUNSWICK, GA 31525, (912) 267-7000) WAS NOTIFIED AND WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS NOT DRIVING THE VEHICLE DUE TO THE RANDOM BRAKE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT CONSUMER STATED BOTH DEALERS COULD NOT FIND ANYTHING WRONG.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 HONDA PILOT. THE CONTACT STATED THAT 'APPLY BRAKES' ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE BRAKES DID NOT NEED TO BE APPLIED. ALSO, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN THE BRAKE PEDAL WAS DEPRESSED. NALLEY HONDA BRUNSWICK (178 ALTAMA CONNECTOR, BRUNSWICK, GA 31525, (912) 267-7000) WAS NOTIFIED AND WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS NOT DRIVING THE VEHICLE DUE TO THE RANDOM BRAKE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT CONSUMER STATED BOTH DEALERS COULD NOT FIND ANYTHING WRONG.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 HONDA PILOT. THE CONTACT STATED THAT 'APPLY BRAKES' ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE BRAKES DID NOT NEED TO BE APPLIED. ALSO, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN THE BRAKE PEDAL WAS DEPRESSED. NALLEY HONDA BRUNSWICK (178 ALTAMA CONNECTOR, BRUNSWICK, GA 31525, (912) 267-7000) WAS NOTIFIED AND WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS NOT DRIVING THE VEHICLE DUE TO THE RANDOM BRAKE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT CONSUMER STATED BOTH DEALERS COULD NOT FIND ANYTHING WRONG.*JB
Mfg Campaign: 11183150
Recall Date: Feb 28, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THIS HAPPENED TO ME TWICE. SEEMS TO BE WHEN USING CRUISE CONTROL FOR OVER 1.25 HRS. WHEN YOU PRESS THE CANCEL BUTTON ON THE STEERING WHEEL TO CANCEL THE SET CRUISE CONTROL, THE CARS "CHECK ENGINE" LIGHT STARTS FLASHING. THE ENGINE WILL CONTINUE RUNNING BUT THERE IS LITTLE TO NO POWER WHEN STEPPING ON THE ACCELERATOR. DRIVER MUST PULL OVER, TURN OFF CAR AND THEN RESTART. THIS IS INCREDIBLY DANGEROUS AT HIGH SPEEDS OR CROSSING OVER ONCOMING TRAFFIC! I BROUGHT THE HONDA PILOT BACK TO THE DEALERSHIP. THE SERVICE MANAGER TOLD ME THAT BOTH HE AND THE DISTRICT REP. HAD THE SAME THING HAPPEN TO THEM LAST MONTH WITH THEIR 2019 HONDA PILOT. NEITHER OF THEM HAD ANY ADVICE FOR ME. BUT THEY WERE NOTABLY QUITE WORRIED ABOUT THE POSSIBILITIES OF THIS AND IMMEDIATELY ASKED TO HOOK A COMPUTER UP TO MY CAR TO TRY TO FIND AN ERROR CODE. THEY FOUND NONE! AGAIN, INCREDIBLY DANGEROUS!!! APPARENTLY THE HONDA ENGINEERS AREN'T AWARE OF WHY THIS IS HAPPENING! I WAS TOLD TO "JUST KEEP DRIVING IT" WE CAN'T HAVE THE ONLY THREE 2019 HONDA PILOTS THAT ARE DOING THIS...... I FEAR SOMEONE WILL GET INJURED.
Corrective Action:
THIS HAPPENED TO ME TWICE. SEEMS TO BE WHEN USING CRUISE CONTROL FOR OVER 1.25 HRS. WHEN YOU PRESS THE CANCEL BUTTON ON THE STEERING WHEEL TO CANCEL THE SET CRUISE CONTROL, THE CARS "CHECK ENGINE" LIGHT STARTS FLASHING. THE ENGINE WILL CONTINUE RUNNING BUT THERE IS LITTLE TO NO POWER WHEN STEPPING ON THE ACCELERATOR. DRIVER MUST PULL OVER, TURN OFF CAR AND THEN RESTART. THIS IS INCREDIBLY DANGEROUS AT HIGH SPEEDS OR CROSSING OVER ONCOMING TRAFFIC! I BROUGHT THE HONDA PILOT BACK TO THE DEALERSHIP. THE SERVICE MANAGER TOLD ME THAT BOTH HE AND THE DISTRICT REP. HAD THE SAME THING HAPPEN TO THEM LAST MONTH WITH THEIR 2019 HONDA PILOT. NEITHER OF THEM HAD ANY ADVICE FOR ME. BUT THEY WERE NOTABLY QUITE WORRIED ABOUT THE POSSIBILITIES OF THIS AND IMMEDIATELY ASKED TO HOOK A COMPUTER UP TO MY CAR TO TRY TO FIND AN ERROR CODE. THEY FOUND NONE! AGAIN, INCREDIBLY DANGEROUS!!! APPARENTLY THE HONDA ENGINEERS AREN'T AWARE OF WHY THIS IS HAPPENING! I WAS TOLD TO "JUST KEEP DRIVING IT" WE CAN'T HAVE THE ONLY THREE 2019 HONDA PILOTS THAT ARE DOING THIS...... I FEAR SOMEONE WILL GET INJURED.
Additional Notes:
THIS HAPPENED TO ME TWICE. SEEMS TO BE WHEN USING CRUISE CONTROL FOR OVER 1.25 HRS. WHEN YOU PRESS THE CANCEL BUTTON ON THE STEERING WHEEL TO CANCEL THE SET CRUISE CONTROL, THE CARS "CHECK ENGINE" LIGHT STARTS FLASHING. THE ENGINE WILL CONTINUE RUNNING BUT THERE IS LITTLE TO NO POWER WHEN STEPPING ON THE ACCELERATOR. DRIVER MUST PULL OVER, TURN OFF CAR AND THEN RESTART. THIS IS INCREDIBLY DANGEROUS AT HIGH SPEEDS OR CROSSING OVER ONCOMING TRAFFIC! I BROUGHT THE HONDA PILOT BACK TO THE DEALERSHIP. THE SERVICE MANAGER TOLD ME THAT BOTH HE AND THE DISTRICT REP. HAD THE SAME THING HAPPEN TO THEM LAST MONTH WITH THEIR 2019 HONDA PILOT. NEITHER OF THEM HAD ANY ADVICE FOR ME. BUT THEY WERE NOTABLY QUITE WORRIED ABOUT THE POSSIBILITIES OF THIS AND IMMEDIATELY ASKED TO HOOK A COMPUTER UP TO MY CAR TO TRY TO FIND AN ERROR CODE. THEY FOUND NONE! AGAIN, INCREDIBLY DANGEROUS!!! APPARENTLY THE HONDA ENGINEERS AREN'T AWARE OF WHY THIS IS HAPPENING! I WAS TOLD TO "JUST KEEP DRIVING IT" WE CAN'T HAVE THE ONLY THREE 2019 HONDA PILOTS THAT ARE DOING THIS...... I FEAR SOMEONE WILL GET INJURED.
Mfg Campaign: 11181242
Recall Date: Feb 19, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
THIS HAPPENED TO ME TWICE. SEEMS TO BE WHEN USING CRUISE CONTROL FOR OVER 1.25 HRS. WHEN YOU PRESS THE CANCEL BUTTON ON THE STEERING WHEEL TO CANCEL THE SET CRUISE CONTROL, THE CARS "CHECK ENGINE" LIGHT STARTS FLASHING. THE ENGINE WILL CONTINUE RUNNING BUT THERE IS LITTLE TO NO POWER WHEN STEPPING ON THE ACCELERATOR. DRIVER MUST PULL OVER, TURN OFF CAR AND THEN RESTART. THIS IS INCREDIBLY DANGEROUS AT HIGH SPEEDS OR CROSSING OVER ONCOMING TRAFFIC! I BROUGHT THE HONDA PILOT BACK TO THE DEALERSHIP. THE SERVICE MANAGER TOLD ME THAT BOTH HE AND THE DISTRICT REP. HAD THE SAME THING HAPPEN TO THEM LAST MONTH WITH THEIR 2019 HONDA PILOT. NEITHER OF THEM HAD ANY ADVICE FOR ME. BUT THEY WERE NOTABLY QUITE WORRIED ABOUT THE POSSIBILITIES OF THIS AND IMMEDIATELY ASKED TO HOOK A COMPUTER UP TO MY CAR TO TRY TO FIND AN ERROR CODE. THEY FOUND NONE! AGAIN, INCREDIBLY DANGEROUS!!! APPARENTLY THE HONDA ENGINEERS AREN'T AWARE OF WHY THIS IS HAPPENING! I WAS TOLD TO "JUST KEEP DRIVING IT" WE CAN'T HAVE THE ONLY THREE 2019 HONDA PILOTS THAT ARE DOING THIS...... I FEAR SOMEONE WILL GET INJURED.
Corrective Action:
THIS HAPPENED TO ME TWICE. SEEMS TO BE WHEN USING CRUISE CONTROL FOR OVER 1.25 HRS. WHEN YOU PRESS THE CANCEL BUTTON ON THE STEERING WHEEL TO CANCEL THE SET CRUISE CONTROL, THE CARS "CHECK ENGINE" LIGHT STARTS FLASHING. THE ENGINE WILL CONTINUE RUNNING BUT THERE IS LITTLE TO NO POWER WHEN STEPPING ON THE ACCELERATOR. DRIVER MUST PULL OVER, TURN OFF CAR AND THEN RESTART. THIS IS INCREDIBLY DANGEROUS AT HIGH SPEEDS OR CROSSING OVER ONCOMING TRAFFIC! I BROUGHT THE HONDA PILOT BACK TO THE DEALERSHIP. THE SERVICE MANAGER TOLD ME THAT BOTH HE AND THE DISTRICT REP. HAD THE SAME THING HAPPEN TO THEM LAST MONTH WITH THEIR 2019 HONDA PILOT. NEITHER OF THEM HAD ANY ADVICE FOR ME. BUT THEY WERE NOTABLY QUITE WORRIED ABOUT THE POSSIBILITIES OF THIS AND IMMEDIATELY ASKED TO HOOK A COMPUTER UP TO MY CAR TO TRY TO FIND AN ERROR CODE. THEY FOUND NONE! AGAIN, INCREDIBLY DANGEROUS!!! APPARENTLY THE HONDA ENGINEERS AREN'T AWARE OF WHY THIS IS HAPPENING! I WAS TOLD TO "JUST KEEP DRIVING IT" WE CAN'T HAVE THE ONLY THREE 2019 HONDA PILOTS THAT ARE DOING THIS...... I FEAR SOMEONE WILL GET INJURED.
Additional Notes:
THIS HAPPENED TO ME TWICE. SEEMS TO BE WHEN USING CRUISE CONTROL FOR OVER 1.25 HRS. WHEN YOU PRESS THE CANCEL BUTTON ON THE STEERING WHEEL TO CANCEL THE SET CRUISE CONTROL, THE CARS "CHECK ENGINE" LIGHT STARTS FLASHING. THE ENGINE WILL CONTINUE RUNNING BUT THERE IS LITTLE TO NO POWER WHEN STEPPING ON THE ACCELERATOR. DRIVER MUST PULL OVER, TURN OFF CAR AND THEN RESTART. THIS IS INCREDIBLY DANGEROUS AT HIGH SPEEDS OR CROSSING OVER ONCOMING TRAFFIC! I BROUGHT THE HONDA PILOT BACK TO THE DEALERSHIP. THE SERVICE MANAGER TOLD ME THAT BOTH HE AND THE DISTRICT REP. HAD THE SAME THING HAPPEN TO THEM LAST MONTH WITH THEIR 2019 HONDA PILOT. NEITHER OF THEM HAD ANY ADVICE FOR ME. BUT THEY WERE NOTABLY QUITE WORRIED ABOUT THE POSSIBILITIES OF THIS AND IMMEDIATELY ASKED TO HOOK A COMPUTER UP TO MY CAR TO TRY TO FIND AN ERROR CODE. THEY FOUND NONE! AGAIN, INCREDIBLY DANGEROUS!!! APPARENTLY THE HONDA ENGINEERS AREN'T AWARE OF WHY THIS IS HAPPENING! I WAS TOLD TO "JUST KEEP DRIVING IT" WE CAN'T HAVE THE ONLY THREE 2019 HONDA PILOTS THAT ARE DOING THIS...... I FEAR SOMEONE WILL GET INJURED.
Mfg Campaign: 11181242
Recall Date: Feb 19, 2019
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THIS HAPPENED TO ME TWICE. SEEMS TO BE WHEN USING CRUISE CONTROL FOR OVER 1.25 HRS. WHEN YOU PRESS THE CANCEL BUTTON ON THE STEERING WHEEL TO CANCEL THE SET CRUISE CONTROL, THE CARS "CHECK ENGINE" LIGHT STARTS FLASHING. THE ENGINE WILL CONTINUE RUNNING BUT THERE IS LITTLE TO NO POWER WHEN STEPPING ON THE ACCELERATOR. DRIVER MUST PULL OVER, TURN OFF CAR AND THEN RESTART. THIS IS INCREDIBLY DANGEROUS AT HIGH SPEEDS OR CROSSING OVER ONCOMING TRAFFIC! I BROUGHT THE HONDA PILOT BACK TO THE DEALERSHIP. THE SERVICE MANAGER TOLD ME THAT BOTH HE AND THE DISTRICT REP. HAD THE SAME THING HAPPEN TO THEM LAST MONTH WITH THEIR 2019 HONDA PILOT. NEITHER OF THEM HAD ANY ADVICE FOR ME. BUT THEY WERE NOTABLY QUITE WORRIED ABOUT THE POSSIBILITIES OF THIS AND IMMEDIATELY ASKED TO HOOK A COMPUTER UP TO MY CAR TO TRY TO FIND AN ERROR CODE. THEY FOUND NONE! AGAIN, INCREDIBLY DANGEROUS!!! APPARENTLY THE HONDA ENGINEERS AREN'T AWARE OF WHY THIS IS HAPPENING! I WAS TOLD TO "JUST KEEP DRIVING IT" WE CAN'T HAVE THE ONLY THREE 2019 HONDA PILOTS THAT ARE DOING THIS...... I FEAR SOMEONE WILL GET INJURED.
Corrective Action:
THIS HAPPENED TO ME TWICE. SEEMS TO BE WHEN USING CRUISE CONTROL FOR OVER 1.25 HRS. WHEN YOU PRESS THE CANCEL BUTTON ON THE STEERING WHEEL TO CANCEL THE SET CRUISE CONTROL, THE CARS "CHECK ENGINE" LIGHT STARTS FLASHING. THE ENGINE WILL CONTINUE RUNNING BUT THERE IS LITTLE TO NO POWER WHEN STEPPING ON THE ACCELERATOR. DRIVER MUST PULL OVER, TURN OFF CAR AND THEN RESTART. THIS IS INCREDIBLY DANGEROUS AT HIGH SPEEDS OR CROSSING OVER ONCOMING TRAFFIC! I BROUGHT THE HONDA PILOT BACK TO THE DEALERSHIP. THE SERVICE MANAGER TOLD ME THAT BOTH HE AND THE DISTRICT REP. HAD THE SAME THING HAPPEN TO THEM LAST MONTH WITH THEIR 2019 HONDA PILOT. NEITHER OF THEM HAD ANY ADVICE FOR ME. BUT THEY WERE NOTABLY QUITE WORRIED ABOUT THE POSSIBILITIES OF THIS AND IMMEDIATELY ASKED TO HOOK A COMPUTER UP TO MY CAR TO TRY TO FIND AN ERROR CODE. THEY FOUND NONE! AGAIN, INCREDIBLY DANGEROUS!!! APPARENTLY THE HONDA ENGINEERS AREN'T AWARE OF WHY THIS IS HAPPENING! I WAS TOLD TO "JUST KEEP DRIVING IT" WE CAN'T HAVE THE ONLY THREE 2019 HONDA PILOTS THAT ARE DOING THIS...... I FEAR SOMEONE WILL GET INJURED.
Additional Notes:
THIS HAPPENED TO ME TWICE. SEEMS TO BE WHEN USING CRUISE CONTROL FOR OVER 1.25 HRS. WHEN YOU PRESS THE CANCEL BUTTON ON THE STEERING WHEEL TO CANCEL THE SET CRUISE CONTROL, THE CARS "CHECK ENGINE" LIGHT STARTS FLASHING. THE ENGINE WILL CONTINUE RUNNING BUT THERE IS LITTLE TO NO POWER WHEN STEPPING ON THE ACCELERATOR. DRIVER MUST PULL OVER, TURN OFF CAR AND THEN RESTART. THIS IS INCREDIBLY DANGEROUS AT HIGH SPEEDS OR CROSSING OVER ONCOMING TRAFFIC! I BROUGHT THE HONDA PILOT BACK TO THE DEALERSHIP. THE SERVICE MANAGER TOLD ME THAT BOTH HE AND THE DISTRICT REP. HAD THE SAME THING HAPPEN TO THEM LAST MONTH WITH THEIR 2019 HONDA PILOT. NEITHER OF THEM HAD ANY ADVICE FOR ME. BUT THEY WERE NOTABLY QUITE WORRIED ABOUT THE POSSIBILITIES OF THIS AND IMMEDIATELY ASKED TO HOOK A COMPUTER UP TO MY CAR TO TRY TO FIND AN ERROR CODE. THEY FOUND NONE! AGAIN, INCREDIBLY DANGEROUS!!! APPARENTLY THE HONDA ENGINEERS AREN'T AWARE OF WHY THIS IS HAPPENING! I WAS TOLD TO "JUST KEEP DRIVING IT" WE CAN'T HAVE THE ONLY THREE 2019 HONDA PILOTS THAT ARE DOING THIS...... I FEAR SOMEONE WILL GET INJURED.
Mfg Campaign: 11181242
Recall Date: Feb 19, 2019
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
OWNER'S MANUAL STATES THAT MOTION OF THE POWER TAILGATE CAN BE STOPPED BY PRESSING ANY TAILGATE BUTTON. "IF YOU PRESS THE BUTTON AGAIN WHILE THE POWER TAILGATE IS MOVING, IT WILL STOP." (PAGES FROM MANUAL ATTACHED AS PDF.) DEALER ALSO TOLD ME THIS. THIS IS A LIE. THE TAILGATE DOES NOT STOP UNTIL IT REACHES THE FULL UPWARD POSITION, OR UNTIL ITS UPWARD MOTION HITS AN OBSTACLE (E.G. GARAGE DOOR) AND REVERSES DIRECTION. HONDA LIED. AFTER COMPLAINING TO DEALER, I WAS INFORMED THIS IMPORTANT SAFETY FEATURE WAS REMOVED FROM THE 2019 PILOT; YET IT IS IN THE MANUAL MULTILE TIMES ON MULTIPLE PAGES. CONSEQUENTLY, THE VEHICLE IS USELESS TO ME; I CANNOT USE THE POWER TAILGATE WHILE THE VEHICLE IS PARKED IN MY GARAGE. I WANT HONDA TO BUY BACK THE VEHICLE FROM ME OR ISSUE A FIRMWARE UPDATE THAT RESTORES THIS SAFETY FEATURE.
Corrective Action:
OWNER'S MANUAL STATES THAT MOTION OF THE POWER TAILGATE CAN BE STOPPED BY PRESSING ANY TAILGATE BUTTON. "IF YOU PRESS THE BUTTON AGAIN WHILE THE POWER TAILGATE IS MOVING, IT WILL STOP." (PAGES FROM MANUAL ATTACHED AS PDF.) DEALER ALSO TOLD ME THIS. THIS IS A LIE. THE TAILGATE DOES NOT STOP UNTIL IT REACHES THE FULL UPWARD POSITION, OR UNTIL ITS UPWARD MOTION HITS AN OBSTACLE (E.G. GARAGE DOOR) AND REVERSES DIRECTION. HONDA LIED. AFTER COMPLAINING TO DEALER, I WAS INFORMED THIS IMPORTANT SAFETY FEATURE WAS REMOVED FROM THE 2019 PILOT; YET IT IS IN THE MANUAL MULTILE TIMES ON MULTIPLE PAGES. CONSEQUENTLY, THE VEHICLE IS USELESS TO ME; I CANNOT USE THE POWER TAILGATE WHILE THE VEHICLE IS PARKED IN MY GARAGE. I WANT HONDA TO BUY BACK THE VEHICLE FROM ME OR ISSUE A FIRMWARE UPDATE THAT RESTORES THIS SAFETY FEATURE.
Additional Notes:
OWNER'S MANUAL STATES THAT MOTION OF THE POWER TAILGATE CAN BE STOPPED BY PRESSING ANY TAILGATE BUTTON. "IF YOU PRESS THE BUTTON AGAIN WHILE THE POWER TAILGATE IS MOVING, IT WILL STOP." (PAGES FROM MANUAL ATTACHED AS PDF.) DEALER ALSO TOLD ME THIS. THIS IS A LIE. THE TAILGATE DOES NOT STOP UNTIL IT REACHES THE FULL UPWARD POSITION, OR UNTIL ITS UPWARD MOTION HITS AN OBSTACLE (E.G. GARAGE DOOR) AND REVERSES DIRECTION. HONDA LIED. AFTER COMPLAINING TO DEALER, I WAS INFORMED THIS IMPORTANT SAFETY FEATURE WAS REMOVED FROM THE 2019 PILOT; YET IT IS IN THE MANUAL MULTILE TIMES ON MULTIPLE PAGES. CONSEQUENTLY, THE VEHICLE IS USELESS TO ME; I CANNOT USE THE POWER TAILGATE WHILE THE VEHICLE IS PARKED IN MY GARAGE. I WANT HONDA TO BUY BACK THE VEHICLE FROM ME OR ISSUE A FIRMWARE UPDATE THAT RESTORES THIS SAFETY FEATURE.
Mfg Campaign: 11171493
Recall Date: Jan 22, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING, BOTH HIGHWAY AND AROUND TOWN, LOUD CRACKLING WOULD OCCUR THROUGH THE SPEAKERS. THEN BOTH THE NAVIGATION SCREEN AND/OR THE SPEEDOMETER SCREEN WOULD GO COMPLETELY BLACK. THE MESSAGE "NETWORK CONNECTION LOST" WOULD SOMETIMES APPEAR. ALL BLUETOOTH CONNECTIVITY AND SPEAKER USAGE WAS LOST. THIS OCCURS ALMOST EVERY DAY WHILE COMMUTING. CAR HAS BEEN BROUGHT TO HONDA SERVICE TWICE FOR REPAIRS.
Corrective Action:
WHILE DRIVING, BOTH HIGHWAY AND AROUND TOWN, LOUD CRACKLING WOULD OCCUR THROUGH THE SPEAKERS. THEN BOTH THE NAVIGATION SCREEN AND/OR THE SPEEDOMETER SCREEN WOULD GO COMPLETELY BLACK. THE MESSAGE "NETWORK CONNECTION LOST" WOULD SOMETIMES APPEAR. ALL BLUETOOTH CONNECTIVITY AND SPEAKER USAGE WAS LOST. THIS OCCURS ALMOST EVERY DAY WHILE COMMUTING. CAR HAS BEEN BROUGHT TO HONDA SERVICE TWICE FOR REPAIRS.
Additional Notes:
WHILE DRIVING, BOTH HIGHWAY AND AROUND TOWN, LOUD CRACKLING WOULD OCCUR THROUGH THE SPEAKERS. THEN BOTH THE NAVIGATION SCREEN AND/OR THE SPEEDOMETER SCREEN WOULD GO COMPLETELY BLACK. THE MESSAGE "NETWORK CONNECTION LOST" WOULD SOMETIMES APPEAR. ALL BLUETOOTH CONNECTIVITY AND SPEAKER USAGE WAS LOST. THIS OCCURS ALMOST EVERY DAY WHILE COMMUTING. CAR HAS BEEN BROUGHT TO HONDA SERVICE TWICE FOR REPAIRS.
Mfg Campaign: 11165340
Recall Date: Jan 5, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKES ARE EXTREMELY SLOW TO REACT AND VERY MUSHEY WHEN THEY DO. HOLDING THE BRKE PEDEL HARD TAKES THE PEDAL TO THE FLOOR. WHEN SERVICE REP WAS ASKED TO ADJUST, THEY STATED, ALL PILOTS ARE LIKE THIS. THIS IS AN ACCIDENT WATING TO HPEN.
Corrective Action:
BRAKES ARE EXTREMELY SLOW TO REACT AND VERY MUSHEY WHEN THEY DO. HOLDING THE BRKE PEDEL HARD TAKES THE PEDAL TO THE FLOOR. WHEN SERVICE REP WAS ASKED TO ADJUST, THEY STATED, ALL PILOTS ARE LIKE THIS. THIS IS AN ACCIDENT WATING TO HPEN.
Additional Notes:
BRAKES ARE EXTREMELY SLOW TO REACT AND VERY MUSHEY WHEN THEY DO. HOLDING THE BRKE PEDEL HARD TAKES THE PEDAL TO THE FLOOR. WHEN SERVICE REP WAS ASKED TO ADJUST, THEY STATED, ALL PILOTS ARE LIKE THIS. THIS IS AN ACCIDENT WATING TO HPEN.
Mfg Campaign: 11165341
Recall Date: Jan 5, 2019
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE VEHICLE WAS ADVERTISED WITH 'LED' LOW BEAM LIGHTS. IT HAS HALOGEN.
Corrective Action:
THE VEHICLE WAS ADVERTISED WITH 'LED' LOW BEAM LIGHTS. IT HAS HALOGEN.
Additional Notes:
THE VEHICLE WAS ADVERTISED WITH 'LED' LOW BEAM LIGHTS. IT HAS HALOGEN.
Mfg Campaign: 11165293
Recall Date: Jan 4, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HONDA PILOT. WHILE DRIVING 25 MPH, THE VEHICLE VIBRATED AND THE CHECK ENGINE, HILL START ASSIST, TRAILER STABILITY ASSIST, POWER STEERING, LANE DEPARTURE LITIGATION, BLIND SPOT, TRANSMISSION, AND EMISSION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FIRST TEXAS HONDA (3400 STECK AVE, AUSTIN, TX 78757, 512-220-1121) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 09223186. THE FAILURE MILEAGE WAS APPROXIMATELY 100.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HONDA PILOT. WHILE DRIVING 25 MPH, THE VEHICLE VIBRATED AND THE CHECK ENGINE, HILL START ASSIST, TRAILER STABILITY ASSIST, POWER STEERING, LANE DEPARTURE LITIGATION, BLIND SPOT, TRANSMISSION, AND EMISSION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FIRST TEXAS HONDA (3400 STECK AVE, AUSTIN, TX 78757, 512-220-1121) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 09223186. THE FAILURE MILEAGE WAS APPROXIMATELY 100.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HONDA PILOT. WHILE DRIVING 25 MPH, THE VEHICLE VIBRATED AND THE CHECK ENGINE, HILL START ASSIST, TRAILER STABILITY ASSIST, POWER STEERING, LANE DEPARTURE LITIGATION, BLIND SPOT, TRANSMISSION, AND EMISSION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FIRST TEXAS HONDA (3400 STECK AVE, AUSTIN, TX 78757, 512-220-1121) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 09223186. THE FAILURE MILEAGE WAS APPROXIMATELY 100.
Mfg Campaign: 11165653
Recall Date: Jan 3, 2019
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE HEADLIGHTS ARE TOTALLY INADEQUATE. LOW BEAMS ILLUMINATE ROAD ONLY DIRECTLY IN FRONT OF VEHICLE AND NOT ENOUGH FURTHER DOWN THE ROAD CAUSING AN UNSAFE CONDITION OF “OVER DRIVING” THE HEADLIGHTS.
Corrective Action:
THE HEADLIGHTS ARE TOTALLY INADEQUATE. LOW BEAMS ILLUMINATE ROAD ONLY DIRECTLY IN FRONT OF VEHICLE AND NOT ENOUGH FURTHER DOWN THE ROAD CAUSING AN UNSAFE CONDITION OF “OVER DRIVING” THE HEADLIGHTS.
Additional Notes:
THE HEADLIGHTS ARE TOTALLY INADEQUATE. LOW BEAMS ILLUMINATE ROAD ONLY DIRECTLY IN FRONT OF VEHICLE AND NOT ENOUGH FURTHER DOWN THE ROAD CAUSING AN UNSAFE CONDITION OF “OVER DRIVING” THE HEADLIGHTS.
Mfg Campaign: 11141105
Recall Date: Oct 17, 2018
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