Complaints & Recalls
Official Safety Recalls - Important!
193 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FE5
Recall Date: Mar 16, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA2
Recall Date: Mar 11, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y7Y
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T89
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: B6T
Recall Date: Feb 6, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: X6J
Recall Date: Oct 31, 2019
Consumer Complaints
610 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle has died when at a stop light, would not automatically restart. Days later the vehicle’s electrical system would not allow the car to start, many code warnings on display. Have had it towed. Battery would not jump and vehicle would not shift into neutral. Found out it needed a specialized tool only the Honda service had.
Corrective Action:
Vehicle has died when at a stop light, would not automatically restart. Days later the vehicle’s electrical system would not allow the car to start, many code warnings on display. Have had it towed. Battery would not jump and vehicle would not shift into neutral. Found out it needed a specialized tool only the Honda service had.
Additional Notes:
Vehicle has died when at a stop light, would not automatically restart. Days later the vehicle’s electrical system would not allow the car to start, many code warnings on display. Have had it towed. Battery would not jump and vehicle would not shift into neutral. Found out it needed a specialized tool only the Honda service had.
Mfg Campaign: 11477040
Recall Date: Aug 1, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Vehicle has died when at a stop light, would not automatically restart. Days later the vehicle’s electrical system would not allow the car to start, many code warnings on display. Have had it towed. Battery would not jump and vehicle would not shift into neutral. Found out it needed a specialized tool only the Honda service had.
Corrective Action:
Vehicle has died when at a stop light, would not automatically restart. Days later the vehicle’s electrical system would not allow the car to start, many code warnings on display. Have had it towed. Battery would not jump and vehicle would not shift into neutral. Found out it needed a specialized tool only the Honda service had.
Additional Notes:
Vehicle has died when at a stop light, would not automatically restart. Days later the vehicle’s electrical system would not allow the car to start, many code warnings on display. Have had it towed. Battery would not jump and vehicle would not shift into neutral. Found out it needed a specialized tool only the Honda service had.
Mfg Campaign: 11477040
Recall Date: Aug 1, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The auto emergency braking (forward collision mitigation) will trigger and brake hard frequently on 2 lane roads. This has surprised me multiple times. Honda service says that this is normal and they don't seem interested in fixing it. I have read that there is an investigation into this issue on certain Honda sedan models, and wanted to be sure that the Honda Pilot was included in the investigation. This has occured multiple times since I've purchased the vehicle new.
Corrective Action:
The auto emergency braking (forward collision mitigation) will trigger and brake hard frequently on 2 lane roads. This has surprised me multiple times. Honda service says that this is normal and they don't seem interested in fixing it. I have read that there is an investigation into this issue on certain Honda sedan models, and wanted to be sure that the Honda Pilot was included in the investigation. This has occured multiple times since I've purchased the vehicle new.
Additional Notes:
The auto emergency braking (forward collision mitigation) will trigger and brake hard frequently on 2 lane roads. This has surprised me multiple times. Honda service says that this is normal and they don't seem interested in fixing it. I have read that there is an investigation into this issue on certain Honda sedan models, and wanted to be sure that the Honda Pilot was included in the investigation. This has occured multiple times since I've purchased the vehicle new.
Mfg Campaign: 11476567
Recall Date: Jul 29, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
died and switched into neutral by itself, wouldnt start or switch into drive mode- in the middle of a busy intersection! it was scary and dangerous trunk doesn't open/close properly Infotainment center dies unexpectedly, freezes, won't restart on it's own. Have to pull over and restart car a few times or let the car sit off for a while speakers crackle at random times Took the car numerous times to Marin Honda, the computer they plug the car into showed "no codes" so they said there wasn't an issue. No warning lights of any kind. electrical just shuts down
Corrective Action:
died and switched into neutral by itself, wouldnt start or switch into drive mode- in the middle of a busy intersection! it was scary and dangerous trunk doesn't open/close properly Infotainment center dies unexpectedly, freezes, won't restart on it's own. Have to pull over and restart car a few times or let the car sit off for a while speakers crackle at random times Took the car numerous times to Marin Honda, the computer they plug the car into showed "no codes" so they said there wasn't an issue. No warning lights of any kind. electrical just shuts down
Additional Notes:
died and switched into neutral by itself, wouldnt start or switch into drive mode- in the middle of a busy intersection! it was scary and dangerous trunk doesn't open/close properly Infotainment center dies unexpectedly, freezes, won't restart on it's own. Have to pull over and restart car a few times or let the car sit off for a while speakers crackle at random times Took the car numerous times to Marin Honda, the computer they plug the car into showed "no codes" so they said there wasn't an issue. No warning lights of any kind. electrical just shuts down
Mfg Campaign: 11476331
Recall Date: Jul 28, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
died and switched into neutral by itself, wouldnt start or switch into drive mode- in the middle of a busy intersection! it was scary and dangerous trunk doesn't open/close properly Infotainment center dies unexpectedly, freezes, won't restart on it's own. Have to pull over and restart car a few times or let the car sit off for a while speakers crackle at random times Took the car numerous times to Marin Honda, the computer they plug the car into showed "no codes" so they said there wasn't an issue. No warning lights of any kind. electrical just shuts down
Corrective Action:
died and switched into neutral by itself, wouldnt start or switch into drive mode- in the middle of a busy intersection! it was scary and dangerous trunk doesn't open/close properly Infotainment center dies unexpectedly, freezes, won't restart on it's own. Have to pull over and restart car a few times or let the car sit off for a while speakers crackle at random times Took the car numerous times to Marin Honda, the computer they plug the car into showed "no codes" so they said there wasn't an issue. No warning lights of any kind. electrical just shuts down
Additional Notes:
died and switched into neutral by itself, wouldnt start or switch into drive mode- in the middle of a busy intersection! it was scary and dangerous trunk doesn't open/close properly Infotainment center dies unexpectedly, freezes, won't restart on it's own. Have to pull over and restart car a few times or let the car sit off for a while speakers crackle at random times Took the car numerous times to Marin Honda, the computer they plug the car into showed "no codes" so they said there wasn't an issue. No warning lights of any kind. electrical just shuts down
Mfg Campaign: 11476331
Recall Date: Jul 28, 2022
Honda (american Honda Motor Co.)
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Potential Consequences:
The vehicle radio/nav, display goes completely out. Sometimes it just goes full volume. Makes full volume popping noises out of the blue. Sometimes is blacked out and sometimes it just won't turn on or shut off. Symptoms have be getting progressively worse and worse. I'm afraid of the other systems this will effect due to the bus system. It is very scary to my wife when it just goes full blast and I'm afraid it's going to cause an accident. It's been doing things for a year since 12000 miles or so, but it had just recently gotten terrible.
Corrective Action:
The vehicle radio/nav, display goes completely out. Sometimes it just goes full volume. Makes full volume popping noises out of the blue. Sometimes is blacked out and sometimes it just won't turn on or shut off. Symptoms have be getting progressively worse and worse. I'm afraid of the other systems this will effect due to the bus system. It is very scary to my wife when it just goes full blast and I'm afraid it's going to cause an accident. It's been doing things for a year since 12000 miles or so, but it had just recently gotten terrible.
Additional Notes:
The vehicle radio/nav, display goes completely out. Sometimes it just goes full volume. Makes full volume popping noises out of the blue. Sometimes is blacked out and sometimes it just won't turn on or shut off. Symptoms have be getting progressively worse and worse. I'm afraid of the other systems this will effect due to the bus system. It is very scary to my wife when it just goes full blast and I'm afraid it's going to cause an accident. It's been doing things for a year since 12000 miles or so, but it had just recently gotten terrible.
Mfg Campaign: 11476090
Recall Date: Jul 27, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Upon acceleration up a hill of speeds 10 mph -25 mph the transmission "lurches" causing the RPM to jog up and down. While traveling the speeds of 35 mph - 60 mph, regardless of being on flat ground or not, the transmission has the same "slipping" and "lurching" feeling while jogging the Rpm up and down (can happen on cruise control as well). Both incidents will shake the honda pilot. These incidents havae increased in frequency and intensified in sensation.
Corrective Action:
Upon acceleration up a hill of speeds 10 mph -25 mph the transmission "lurches" causing the RPM to jog up and down. While traveling the speeds of 35 mph - 60 mph, regardless of being on flat ground or not, the transmission has the same "slipping" and "lurching" feeling while jogging the Rpm up and down (can happen on cruise control as well). Both incidents will shake the honda pilot. These incidents havae increased in frequency and intensified in sensation.
Additional Notes:
Upon acceleration up a hill of speeds 10 mph -25 mph the transmission "lurches" causing the RPM to jog up and down. While traveling the speeds of 35 mph - 60 mph, regardless of being on flat ground or not, the transmission has the same "slipping" and "lurching" feeling while jogging the Rpm up and down (can happen on cruise control as well). Both incidents will shake the honda pilot. These incidents havae increased in frequency and intensified in sensation.
Mfg Campaign: 11474424
Recall Date: Jul 18, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Once the engine stops (idle engine auto stop feature) on the intersection when I yield to another vehicle before a left turn and auto-starts but teh car refused to move - was solved by shutting down the car and starting it again. All that on a busy intersection in the middle of the road. Very uncomfortable and unsafe situation to be in.
Corrective Action:
Once the engine stops (idle engine auto stop feature) on the intersection when I yield to another vehicle before a left turn and auto-starts but teh car refused to move - was solved by shutting down the car and starting it again. All that on a busy intersection in the middle of the road. Very uncomfortable and unsafe situation to be in.
Additional Notes:
Once the engine stops (idle engine auto stop feature) on the intersection when I yield to another vehicle before a left turn and auto-starts but teh car refused to move - was solved by shutting down the car and starting it again. All that on a busy intersection in the middle of the road. Very uncomfortable and unsafe situation to be in.
Mfg Campaign: 11474549
Recall Date: Jul 18, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I have owned the 2020 Honda Pilot Touring since Jan.2020. Up till now, theses similar situations have happened 4-5 times. It always happens when I am gradually slowing down to a complete stop at crossroads. Then suddenly a beep sound appears, then the engine shuts down to only the radio is playing, gear shifts to N by itself and I’m unable to restart the car. After about 1-3 minutes of unable to control the car, sitting in the middle of the Highway, then I was able to shut off the engine completely, then restart the car. When it happens, the dash board would have the battery light on and commend would say “you can not start the engine, shift to Park”, but it was on P, and I couldn’t shut of the engine anyway. It was not controllable. My car drives great normally and no messages would pop up on the dash board. I brought this issue to the dealership, left my car there for a total check. I even said I have it in video when it happened. They didn’t want to even watch it. They said the computer will tell them, so they don’t need to see my video. They returned with nothing wrong, they could not find the problem. Since they did not see anything wrong, there is nothing to repair. They ask me to bring it back next time it occurs so they will have it on record. They did not solve any problem for me. I was frustrated and worried when it would happen to me again. It is a hazard for me to drive on fast traveling highways not knowing when this will occur and the worst part is that the dealership isn’t willing to go above and beyond to solve it.
Corrective Action:
I have owned the 2020 Honda Pilot Touring since Jan.2020. Up till now, theses similar situations have happened 4-5 times. It always happens when I am gradually slowing down to a complete stop at crossroads. Then suddenly a beep sound appears, then the engine shuts down to only the radio is playing, gear shifts to N by itself and I’m unable to restart the car. After about 1-3 minutes of unable to control the car, sitting in the middle of the Highway, then I was able to shut off the engine completely, then restart the car. When it happens, the dash board would have the battery light on and commend would say “you can not start the engine, shift to Park”, but it was on P, and I couldn’t shut of the engine anyway. It was not controllable. My car drives great normally and no messages would pop up on the dash board. I brought this issue to the dealership, left my car there for a total check. I even said I have it in video when it happened. They didn’t want to even watch it. They said the computer will tell them, so they don’t need to see my video. They returned with nothing wrong, they could not find the problem. Since they did not see anything wrong, there is nothing to repair. They ask me to bring it back next time it occurs so they will have it on record. They did not solve any problem for me. I was frustrated and worried when it would happen to me again. It is a hazard for me to drive on fast traveling highways not knowing when this will occur and the worst part is that the dealership isn’t willing to go above and beyond to solve it.
Additional Notes:
I have owned the 2020 Honda Pilot Touring since Jan.2020. Up till now, theses similar situations have happened 4-5 times. It always happens when I am gradually slowing down to a complete stop at crossroads. Then suddenly a beep sound appears, then the engine shuts down to only the radio is playing, gear shifts to N by itself and I’m unable to restart the car. After about 1-3 minutes of unable to control the car, sitting in the middle of the Highway, then I was able to shut off the engine completely, then restart the car. When it happens, the dash board would have the battery light on and commend would say “you can not start the engine, shift to Park”, but it was on P, and I couldn’t shut of the engine anyway. It was not controllable. My car drives great normally and no messages would pop up on the dash board. I brought this issue to the dealership, left my car there for a total check. I even said I have it in video when it happened. They didn’t want to even watch it. They said the computer will tell them, so they don’t need to see my video. They returned with nothing wrong, they could not find the problem. Since they did not see anything wrong, there is nothing to repair. They ask me to bring it back next time it occurs so they will have it on record. They did not solve any problem for me. I was frustrated and worried when it would happen to me again. It is a hazard for me to drive on fast traveling highways not knowing when this will occur and the worst part is that the dealership isn’t willing to go above and beyond to solve it.
Mfg Campaign: 11474401
Recall Date: Jul 17, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have owned the 2020 Honda Pilot Touring since Jan.2020. Up till now, theses similar situations have happened 4-5 times. It always happens when I am gradually slowing down to a complete stop at crossroads. Then suddenly a beep sound appears, then the engine shuts down to only the radio is playing, gear shifts to N by itself and I’m unable to restart the car. After about 1-3 minutes of unable to control the car, sitting in the middle of the Highway, then I was able to shut off the engine completely, then restart the car. When it happens, the dash board would have the battery light on and commend would say “you can not start the engine, shift to Park”, but it was on P, and I couldn’t shut of the engine anyway. It was not controllable. My car drives great normally and no messages would pop up on the dash board. I brought this issue to the dealership, left my car there for a total check. I even said I have it in video when it happened. They didn’t want to even watch it. They said the computer will tell them, so they don’t need to see my video. They returned with nothing wrong, they could not find the problem. Since they did not see anything wrong, there is nothing to repair. They ask me to bring it back next time it occurs so they will have it on record. They did not solve any problem for me. I was frustrated and worried when it would happen to me again. It is a hazard for me to drive on fast traveling highways not knowing when this will occur and the worst part is that the dealership isn’t willing to go above and beyond to solve it.
Corrective Action:
I have owned the 2020 Honda Pilot Touring since Jan.2020. Up till now, theses similar situations have happened 4-5 times. It always happens when I am gradually slowing down to a complete stop at crossroads. Then suddenly a beep sound appears, then the engine shuts down to only the radio is playing, gear shifts to N by itself and I’m unable to restart the car. After about 1-3 minutes of unable to control the car, sitting in the middle of the Highway, then I was able to shut off the engine completely, then restart the car. When it happens, the dash board would have the battery light on and commend would say “you can not start the engine, shift to Park”, but it was on P, and I couldn’t shut of the engine anyway. It was not controllable. My car drives great normally and no messages would pop up on the dash board. I brought this issue to the dealership, left my car there for a total check. I even said I have it in video when it happened. They didn’t want to even watch it. They said the computer will tell them, so they don’t need to see my video. They returned with nothing wrong, they could not find the problem. Since they did not see anything wrong, there is nothing to repair. They ask me to bring it back next time it occurs so they will have it on record. They did not solve any problem for me. I was frustrated and worried when it would happen to me again. It is a hazard for me to drive on fast traveling highways not knowing when this will occur and the worst part is that the dealership isn’t willing to go above and beyond to solve it.
Additional Notes:
I have owned the 2020 Honda Pilot Touring since Jan.2020. Up till now, theses similar situations have happened 4-5 times. It always happens when I am gradually slowing down to a complete stop at crossroads. Then suddenly a beep sound appears, then the engine shuts down to only the radio is playing, gear shifts to N by itself and I’m unable to restart the car. After about 1-3 minutes of unable to control the car, sitting in the middle of the Highway, then I was able to shut off the engine completely, then restart the car. When it happens, the dash board would have the battery light on and commend would say “you can not start the engine, shift to Park”, but it was on P, and I couldn’t shut of the engine anyway. It was not controllable. My car drives great normally and no messages would pop up on the dash board. I brought this issue to the dealership, left my car there for a total check. I even said I have it in video when it happened. They didn’t want to even watch it. They said the computer will tell them, so they don’t need to see my video. They returned with nothing wrong, they could not find the problem. Since they did not see anything wrong, there is nothing to repair. They ask me to bring it back next time it occurs so they will have it on record. They did not solve any problem for me. I was frustrated and worried when it would happen to me again. It is a hazard for me to drive on fast traveling highways not knowing when this will occur and the worst part is that the dealership isn’t willing to go above and beyond to solve it.
Mfg Campaign: 11474401
Recall Date: Jul 17, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Vehicle shut down and failed to start at stoplight. It was as of it shifted off or in to neutral. Battery light showed red when initially tried to restart. Finally engine started after tuning off and back on again. I believe it was a failure of the auto engine stop system currently under investigation. It has had repeated issues lately getting going at stop lights but this was the first couple shutdown
Corrective Action:
Vehicle shut down and failed to start at stoplight. It was as of it shifted off or in to neutral. Battery light showed red when initially tried to restart. Finally engine started after tuning off and back on again. I believe it was a failure of the auto engine stop system currently under investigation. It has had repeated issues lately getting going at stop lights but this was the first couple shutdown
Additional Notes:
Vehicle shut down and failed to start at stoplight. It was as of it shifted off or in to neutral. Battery light showed red when initially tried to restart. Finally engine started after tuning off and back on again. I believe it was a failure of the auto engine stop system currently under investigation. It has had repeated issues lately getting going at stop lights but this was the first couple shutdown
Mfg Campaign: 11473435
Recall Date: Jul 11, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle shut down and failed to start at stoplight. It was as of it shifted off or in to neutral. Battery light showed red when initially tried to restart. Finally engine started after tuning off and back on again. I believe it was a failure of the auto engine stop system currently under investigation. It has had repeated issues lately getting going at stop lights but this was the first couple shutdown
Corrective Action:
Vehicle shut down and failed to start at stoplight. It was as of it shifted off or in to neutral. Battery light showed red when initially tried to restart. Finally engine started after tuning off and back on again. I believe it was a failure of the auto engine stop system currently under investigation. It has had repeated issues lately getting going at stop lights but this was the first couple shutdown
Additional Notes:
Vehicle shut down and failed to start at stoplight. It was as of it shifted off or in to neutral. Battery light showed red when initially tried to restart. Finally engine started after tuning off and back on again. I believe it was a failure of the auto engine stop system currently under investigation. It has had repeated issues lately getting going at stop lights but this was the first couple shutdown
Mfg Campaign: 11473435
Recall Date: Jul 11, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This malfunction has been described to the dealer (s) on multiple occasions. They stated that is how it functions. I disagree. These typically happen on 2 way remote highways not multicar lane express ways. If on a two way roadway and you are turning right. Your vehicle sees and oncoming vehicle in the other lane and Emergency braking happens. The emergency braking system also has gone on when travelling straight for no know reason. It happened recently on a 2 way back road in Washington olympic area and my daughter was driving. The brakes just went on and she could not see why? the car in the rear had to emergency brake as well to prevent rear ending us. It has happened multiple times for no apparent reason? It is aggravating and not safe. Honda seems to not believe me so I thought that I would bring the issue to a higher authority.
Corrective Action:
This malfunction has been described to the dealer (s) on multiple occasions. They stated that is how it functions. I disagree. These typically happen on 2 way remote highways not multicar lane express ways. If on a two way roadway and you are turning right. Your vehicle sees and oncoming vehicle in the other lane and Emergency braking happens. The emergency braking system also has gone on when travelling straight for no know reason. It happened recently on a 2 way back road in Washington olympic area and my daughter was driving. The brakes just went on and she could not see why? the car in the rear had to emergency brake as well to prevent rear ending us. It has happened multiple times for no apparent reason? It is aggravating and not safe. Honda seems to not believe me so I thought that I would bring the issue to a higher authority.
Additional Notes:
This malfunction has been described to the dealer (s) on multiple occasions. They stated that is how it functions. I disagree. These typically happen on 2 way remote highways not multicar lane express ways. If on a two way roadway and you are turning right. Your vehicle sees and oncoming vehicle in the other lane and Emergency braking happens. The emergency braking system also has gone on when travelling straight for no know reason. It happened recently on a 2 way back road in Washington olympic area and my daughter was driving. The brakes just went on and she could not see why? the car in the rear had to emergency brake as well to prevent rear ending us. It has happened multiple times for no apparent reason? It is aggravating and not safe. Honda seems to not believe me so I thought that I would bring the issue to a higher authority.
Mfg Campaign: 11472771
Recall Date: Jul 7, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On multiple occassions, my Engine Auto Idle Start/Stop has malfunctioned. In particular, when the car goes into idle while stopped at a traffic light, there are times when the car completely shuts off. This is dangerous at any time because it has been unpredictable. The problem gets more frequent until finally the car won't start. Upon taking the car to Keating Honda in Conroe TX twice for the inability to start the car, I have had my battery replaced twice within the last year. They have not been able to identify any parasitic drains to the battery. At 39,000 miles, my 2020 Honda Pilot Elite required it's 3rd battery. The problem has been labeled battery failure, but frankly the problem has been the Engine Auto Idle Start/Stop feature and I am certain this feature is directly related to the battery failing.
Corrective Action:
On multiple occassions, my Engine Auto Idle Start/Stop has malfunctioned. In particular, when the car goes into idle while stopped at a traffic light, there are times when the car completely shuts off. This is dangerous at any time because it has been unpredictable. The problem gets more frequent until finally the car won't start. Upon taking the car to Keating Honda in Conroe TX twice for the inability to start the car, I have had my battery replaced twice within the last year. They have not been able to identify any parasitic drains to the battery. At 39,000 miles, my 2020 Honda Pilot Elite required it's 3rd battery. The problem has been labeled battery failure, but frankly the problem has been the Engine Auto Idle Start/Stop feature and I am certain this feature is directly related to the battery failing.
Additional Notes:
On multiple occassions, my Engine Auto Idle Start/Stop has malfunctioned. In particular, when the car goes into idle while stopped at a traffic light, there are times when the car completely shuts off. This is dangerous at any time because it has been unpredictable. The problem gets more frequent until finally the car won't start. Upon taking the car to Keating Honda in Conroe TX twice for the inability to start the car, I have had my battery replaced twice within the last year. They have not been able to identify any parasitic drains to the battery. At 39,000 miles, my 2020 Honda Pilot Elite required it's 3rd battery. The problem has been labeled battery failure, but frankly the problem has been the Engine Auto Idle Start/Stop feature and I am certain this feature is directly related to the battery failing.
Mfg Campaign: 11472590
Recall Date: Jul 6, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
On multiple occassions, my Engine Auto Idle Start/Stop has malfunctioned. In particular, when the car goes into idle while stopped at a traffic light, there are times when the car completely shuts off. This is dangerous at any time because it has been unpredictable. The problem gets more frequent until finally the car won't start. Upon taking the car to Keating Honda in Conroe TX twice for the inability to start the car, I have had my battery replaced twice within the last year. They have not been able to identify any parasitic drains to the battery. At 39,000 miles, my 2020 Honda Pilot Elite required it's 3rd battery. The problem has been labeled battery failure, but frankly the problem has been the Engine Auto Idle Start/Stop feature and I am certain this feature is directly related to the battery failing.
Corrective Action:
On multiple occassions, my Engine Auto Idle Start/Stop has malfunctioned. In particular, when the car goes into idle while stopped at a traffic light, there are times when the car completely shuts off. This is dangerous at any time because it has been unpredictable. The problem gets more frequent until finally the car won't start. Upon taking the car to Keating Honda in Conroe TX twice for the inability to start the car, I have had my battery replaced twice within the last year. They have not been able to identify any parasitic drains to the battery. At 39,000 miles, my 2020 Honda Pilot Elite required it's 3rd battery. The problem has been labeled battery failure, but frankly the problem has been the Engine Auto Idle Start/Stop feature and I am certain this feature is directly related to the battery failing.
Additional Notes:
On multiple occassions, my Engine Auto Idle Start/Stop has malfunctioned. In particular, when the car goes into idle while stopped at a traffic light, there are times when the car completely shuts off. This is dangerous at any time because it has been unpredictable. The problem gets more frequent until finally the car won't start. Upon taking the car to Keating Honda in Conroe TX twice for the inability to start the car, I have had my battery replaced twice within the last year. They have not been able to identify any parasitic drains to the battery. At 39,000 miles, my 2020 Honda Pilot Elite required it's 3rd battery. The problem has been labeled battery failure, but frankly the problem has been the Engine Auto Idle Start/Stop feature and I am certain this feature is directly related to the battery failing.
Mfg Campaign: 11472590
Recall Date: Jul 6, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The radio began making crackling noises. After a week or so, the entire system (navigation, clock, charging ports, dvd, radio/ sound system) stopped working completely. Shortly there after, the battery became completely drained. The dealership refused to honor the 100 month battery warranty, so I was forced to purchase a new battery. The radio & electrical system began to work again, but only for a week. Then the crackling sound began again, followed shortly thereafter with the entire system not working again.
Corrective Action:
The radio began making crackling noises. After a week or so, the entire system (navigation, clock, charging ports, dvd, radio/ sound system) stopped working completely. Shortly there after, the battery became completely drained. The dealership refused to honor the 100 month battery warranty, so I was forced to purchase a new battery. The radio & electrical system began to work again, but only for a week. Then the crackling sound began again, followed shortly thereafter with the entire system not working again.
Additional Notes:
The radio began making crackling noises. After a week or so, the entire system (navigation, clock, charging ports, dvd, radio/ sound system) stopped working completely. Shortly there after, the battery became completely drained. The dealership refused to honor the 100 month battery warranty, so I was forced to purchase a new battery. The radio & electrical system began to work again, but only for a week. Then the crackling sound began again, followed shortly thereafter with the entire system not working again.
Mfg Campaign: 11472189
Recall Date: Jul 3, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
This has happened since I bought this vehicle brand new. whenever I am on a 2 lane road, the brake warning light and brake warning chime activate fairly often but intermittent when traffic coming from the opposite direction. if I am on a 4 lane road and in the lane that is closest to the oncoming traffic , it will send a false brake warning and brake warning chime. I have video taped this and sent to waltrip Honda in Franklin, TN. their technician verified the problem and replaced the radar unit on the vehicle, but it is still doing this even after the new part has been replaced. feel free to call me [XXX] or email [XXX]. thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
This has happened since I bought this vehicle brand new. whenever I am on a 2 lane road, the brake warning light and brake warning chime activate fairly often but intermittent when traffic coming from the opposite direction. if I am on a 4 lane road and in the lane that is closest to the oncoming traffic , it will send a false brake warning and brake warning chime. I have video taped this and sent to waltrip Honda in Franklin, TN. their technician verified the problem and replaced the radar unit on the vehicle, but it is still doing this even after the new part has been replaced. feel free to call me [XXX] or email [XXX]. thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
This has happened since I bought this vehicle brand new. whenever I am on a 2 lane road, the brake warning light and brake warning chime activate fairly often but intermittent when traffic coming from the opposite direction. if I am on a 4 lane road and in the lane that is closest to the oncoming traffic , it will send a false brake warning and brake warning chime. I have video taped this and sent to waltrip Honda in Franklin, TN. their technician verified the problem and replaced the radar unit on the vehicle, but it is still doing this even after the new part has been replaced. feel free to call me [XXX] or email [XXX]. thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11471946
Recall Date: Jul 1, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
My Pilot has approximately 25,000 miles. I was stopped at a red light, my vehicle has the ignition shut off feature, which engaged while I was stopped. When the light changed and I went to accelerate, instead of the engine restarting, the entire car stalled and would not restart. There were a variety of flashing lights and the car appeared to have power but the engine would not turn over. I immediately turned my hazard lights on, but each time I tried to restart the car, the hazards would turn off which was particularly concerning. The police responded and we looked for options to get the car into neutral so we could move it out of the intersection but there appears to be no option for a layman to manually override the transmission and place the car in neutral. As a result I was stranded in my vehicle for nearly 3 hours in an intersection while I waited for a tow truck. There had been no prior indication of any issues with the vehicle. It was purchased used and I have only put approximately 2,000 miles on it since purchasing. The vehicle was towed to the dealership and is awaiting inspection. While my experience was terrible, I am terrified to think of how much worse this could have been if I had stalled in traffic on a highway or with my children in the car.
Corrective Action:
My Pilot has approximately 25,000 miles. I was stopped at a red light, my vehicle has the ignition shut off feature, which engaged while I was stopped. When the light changed and I went to accelerate, instead of the engine restarting, the entire car stalled and would not restart. There were a variety of flashing lights and the car appeared to have power but the engine would not turn over. I immediately turned my hazard lights on, but each time I tried to restart the car, the hazards would turn off which was particularly concerning. The police responded and we looked for options to get the car into neutral so we could move it out of the intersection but there appears to be no option for a layman to manually override the transmission and place the car in neutral. As a result I was stranded in my vehicle for nearly 3 hours in an intersection while I waited for a tow truck. There had been no prior indication of any issues with the vehicle. It was purchased used and I have only put approximately 2,000 miles on it since purchasing. The vehicle was towed to the dealership and is awaiting inspection. While my experience was terrible, I am terrified to think of how much worse this could have been if I had stalled in traffic on a highway or with my children in the car.
Additional Notes:
My Pilot has approximately 25,000 miles. I was stopped at a red light, my vehicle has the ignition shut off feature, which engaged while I was stopped. When the light changed and I went to accelerate, instead of the engine restarting, the entire car stalled and would not restart. There were a variety of flashing lights and the car appeared to have power but the engine would not turn over. I immediately turned my hazard lights on, but each time I tried to restart the car, the hazards would turn off which was particularly concerning. The police responded and we looked for options to get the car into neutral so we could move it out of the intersection but there appears to be no option for a layman to manually override the transmission and place the car in neutral. As a result I was stranded in my vehicle for nearly 3 hours in an intersection while I waited for a tow truck. There had been no prior indication of any issues with the vehicle. It was purchased used and I have only put approximately 2,000 miles on it since purchasing. The vehicle was towed to the dealership and is awaiting inspection. While my experience was terrible, I am terrified to think of how much worse this could have been if I had stalled in traffic on a highway or with my children in the car.
Mfg Campaign: 11471955
Recall Date: Jul 1, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My Pilot has approximately 25,000 miles. I was stopped at a red light, my vehicle has the ignition shut off feature, which engaged while I was stopped. When the light changed and I went to accelerate, instead of the engine restarting, the entire car stalled and would not restart. There were a variety of flashing lights and the car appeared to have power but the engine would not turn over. I immediately turned my hazard lights on, but each time I tried to restart the car, the hazards would turn off which was particularly concerning. The police responded and we looked for options to get the car into neutral so we could move it out of the intersection but there appears to be no option for a layman to manually override the transmission and place the car in neutral. As a result I was stranded in my vehicle for nearly 3 hours in an intersection while I waited for a tow truck. There had been no prior indication of any issues with the vehicle. It was purchased used and I have only put approximately 2,000 miles on it since purchasing. The vehicle was towed to the dealership and is awaiting inspection. While my experience was terrible, I am terrified to think of how much worse this could have been if I had stalled in traffic on a highway or with my children in the car.
Corrective Action:
My Pilot has approximately 25,000 miles. I was stopped at a red light, my vehicle has the ignition shut off feature, which engaged while I was stopped. When the light changed and I went to accelerate, instead of the engine restarting, the entire car stalled and would not restart. There were a variety of flashing lights and the car appeared to have power but the engine would not turn over. I immediately turned my hazard lights on, but each time I tried to restart the car, the hazards would turn off which was particularly concerning. The police responded and we looked for options to get the car into neutral so we could move it out of the intersection but there appears to be no option for a layman to manually override the transmission and place the car in neutral. As a result I was stranded in my vehicle for nearly 3 hours in an intersection while I waited for a tow truck. There had been no prior indication of any issues with the vehicle. It was purchased used and I have only put approximately 2,000 miles on it since purchasing. The vehicle was towed to the dealership and is awaiting inspection. While my experience was terrible, I am terrified to think of how much worse this could have been if I had stalled in traffic on a highway or with my children in the car.
Additional Notes:
My Pilot has approximately 25,000 miles. I was stopped at a red light, my vehicle has the ignition shut off feature, which engaged while I was stopped. When the light changed and I went to accelerate, instead of the engine restarting, the entire car stalled and would not restart. There were a variety of flashing lights and the car appeared to have power but the engine would not turn over. I immediately turned my hazard lights on, but each time I tried to restart the car, the hazards would turn off which was particularly concerning. The police responded and we looked for options to get the car into neutral so we could move it out of the intersection but there appears to be no option for a layman to manually override the transmission and place the car in neutral. As a result I was stranded in my vehicle for nearly 3 hours in an intersection while I waited for a tow truck. There had been no prior indication of any issues with the vehicle. It was purchased used and I have only put approximately 2,000 miles on it since purchasing. The vehicle was towed to the dealership and is awaiting inspection. While my experience was terrible, I am terrified to think of how much worse this could have been if I had stalled in traffic on a highway or with my children in the car.
Mfg Campaign: 11471955
Recall Date: Jul 1, 2022
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My Pilot has approximately 25,000 miles. I was stopped at a red light, my vehicle has the ignition shut off feature, which engaged while I was stopped. When the light changed and I went to accelerate, instead of the engine restarting, the entire car stalled and would not restart. There were a variety of flashing lights and the car appeared to have power but the engine would not turn over. I immediately turned my hazard lights on, but each time I tried to restart the car, the hazards would turn off which was particularly concerning. The police responded and we looked for options to get the car into neutral so we could move it out of the intersection but there appears to be no option for a layman to manually override the transmission and place the car in neutral. As a result I was stranded in my vehicle for nearly 3 hours in an intersection while I waited for a tow truck. There had been no prior indication of any issues with the vehicle. It was purchased used and I have only put approximately 2,000 miles on it since purchasing. The vehicle was towed to the dealership and is awaiting inspection. While my experience was terrible, I am terrified to think of how much worse this could have been if I had stalled in traffic on a highway or with my children in the car.
Corrective Action:
My Pilot has approximately 25,000 miles. I was stopped at a red light, my vehicle has the ignition shut off feature, which engaged while I was stopped. When the light changed and I went to accelerate, instead of the engine restarting, the entire car stalled and would not restart. There were a variety of flashing lights and the car appeared to have power but the engine would not turn over. I immediately turned my hazard lights on, but each time I tried to restart the car, the hazards would turn off which was particularly concerning. The police responded and we looked for options to get the car into neutral so we could move it out of the intersection but there appears to be no option for a layman to manually override the transmission and place the car in neutral. As a result I was stranded in my vehicle for nearly 3 hours in an intersection while I waited for a tow truck. There had been no prior indication of any issues with the vehicle. It was purchased used and I have only put approximately 2,000 miles on it since purchasing. The vehicle was towed to the dealership and is awaiting inspection. While my experience was terrible, I am terrified to think of how much worse this could have been if I had stalled in traffic on a highway or with my children in the car.
Additional Notes:
My Pilot has approximately 25,000 miles. I was stopped at a red light, my vehicle has the ignition shut off feature, which engaged while I was stopped. When the light changed and I went to accelerate, instead of the engine restarting, the entire car stalled and would not restart. There were a variety of flashing lights and the car appeared to have power but the engine would not turn over. I immediately turned my hazard lights on, but each time I tried to restart the car, the hazards would turn off which was particularly concerning. The police responded and we looked for options to get the car into neutral so we could move it out of the intersection but there appears to be no option for a layman to manually override the transmission and place the car in neutral. As a result I was stranded in my vehicle for nearly 3 hours in an intersection while I waited for a tow truck. There had been no prior indication of any issues with the vehicle. It was purchased used and I have only put approximately 2,000 miles on it since purchasing. The vehicle was towed to the dealership and is awaiting inspection. While my experience was terrible, I am terrified to think of how much worse this could have been if I had stalled in traffic on a highway or with my children in the car.
Mfg Campaign: 11471955
Recall Date: Jul 1, 2022
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