Complaints & Recalls
Official Safety Recalls - Important!
193 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FE5
Recall Date: Mar 16, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA2
Recall Date: Mar 11, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y7Y
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T89
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: B6T
Recall Date: Feb 6, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: X6J
Recall Date: Oct 31, 2019
Consumer Complaints
610 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DISPLAY AUDIO/INFORMATION SCREEN BECAME HOT WHILE DRIVING AND SCREEN MALFUNCTIONED WHILE USING APPLE CARPLAY WITH IPHONE PLUGGED IN VIA USB CORD. DISPLAY SCREEN RUNS WARM WHILE PHONE IS DISCONNECTED. DISPLAY SCREEN DOES NOT TURN OFF AFTER TUNING OFF THE ENGINE AND THE LIGHTS DIM. THE PROBLEM OCCURRED CONCURRENTLY WHILE DRIVING IN RAIN, THE GAS LIGHT ALARMING, AND CARPLAY RUNNING AUDIOBOOKS. THE AUDIO/INFORMATION SCREEN LOST FM RADIO, BLUETOOTH, CARPLAY, BACK-UP CAMERA, AND HANDS-FREE CAPABILITIES.
Corrective Action:
DISPLAY AUDIO/INFORMATION SCREEN BECAME HOT WHILE DRIVING AND SCREEN MALFUNCTIONED WHILE USING APPLE CARPLAY WITH IPHONE PLUGGED IN VIA USB CORD. DISPLAY SCREEN RUNS WARM WHILE PHONE IS DISCONNECTED. DISPLAY SCREEN DOES NOT TURN OFF AFTER TUNING OFF THE ENGINE AND THE LIGHTS DIM. THE PROBLEM OCCURRED CONCURRENTLY WHILE DRIVING IN RAIN, THE GAS LIGHT ALARMING, AND CARPLAY RUNNING AUDIOBOOKS. THE AUDIO/INFORMATION SCREEN LOST FM RADIO, BLUETOOTH, CARPLAY, BACK-UP CAMERA, AND HANDS-FREE CAPABILITIES.
Additional Notes:
DISPLAY AUDIO/INFORMATION SCREEN BECAME HOT WHILE DRIVING AND SCREEN MALFUNCTIONED WHILE USING APPLE CARPLAY WITH IPHONE PLUGGED IN VIA USB CORD. DISPLAY SCREEN RUNS WARM WHILE PHONE IS DISCONNECTED. DISPLAY SCREEN DOES NOT TURN OFF AFTER TUNING OFF THE ENGINE AND THE LIGHTS DIM. THE PROBLEM OCCURRED CONCURRENTLY WHILE DRIVING IN RAIN, THE GAS LIGHT ALARMING, AND CARPLAY RUNNING AUDIOBOOKS. THE AUDIO/INFORMATION SCREEN LOST FM RADIO, BLUETOOTH, CARPLAY, BACK-UP CAMERA, AND HANDS-FREE CAPABILITIES.
Mfg Campaign: 11299986
Recall Date: Jan 16, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DISPLAY AUDIO/INFORMATION SCREEN BECAME HOT WHILE DRIVING AND SCREEN MALFUNCTIONED WHILE USING APPLE CARPLAY WITH IPHONE PLUGGED IN VIA USB CORD. DISPLAY SCREEN RUNS WARM WHILE PHONE IS DISCONNECTED. DISPLAY SCREEN DOES NOT TURN OFF AFTER TUNING OFF THE ENGINE AND THE LIGHTS DIM. THE PROBLEM OCCURRED CONCURRENTLY WHILE DRIVING IN RAIN, THE GAS LIGHT ALARMING, AND CARPLAY RUNNING AUDIOBOOKS. THE AUDIO/INFORMATION SCREEN LOST FM RADIO, BLUETOOTH, CARPLAY, BACK-UP CAMERA, AND HANDS-FREE CAPABILITIES.
Corrective Action:
DISPLAY AUDIO/INFORMATION SCREEN BECAME HOT WHILE DRIVING AND SCREEN MALFUNCTIONED WHILE USING APPLE CARPLAY WITH IPHONE PLUGGED IN VIA USB CORD. DISPLAY SCREEN RUNS WARM WHILE PHONE IS DISCONNECTED. DISPLAY SCREEN DOES NOT TURN OFF AFTER TUNING OFF THE ENGINE AND THE LIGHTS DIM. THE PROBLEM OCCURRED CONCURRENTLY WHILE DRIVING IN RAIN, THE GAS LIGHT ALARMING, AND CARPLAY RUNNING AUDIOBOOKS. THE AUDIO/INFORMATION SCREEN LOST FM RADIO, BLUETOOTH, CARPLAY, BACK-UP CAMERA, AND HANDS-FREE CAPABILITIES.
Additional Notes:
DISPLAY AUDIO/INFORMATION SCREEN BECAME HOT WHILE DRIVING AND SCREEN MALFUNCTIONED WHILE USING APPLE CARPLAY WITH IPHONE PLUGGED IN VIA USB CORD. DISPLAY SCREEN RUNS WARM WHILE PHONE IS DISCONNECTED. DISPLAY SCREEN DOES NOT TURN OFF AFTER TUNING OFF THE ENGINE AND THE LIGHTS DIM. THE PROBLEM OCCURRED CONCURRENTLY WHILE DRIVING IN RAIN, THE GAS LIGHT ALARMING, AND CARPLAY RUNNING AUDIOBOOKS. THE AUDIO/INFORMATION SCREEN LOST FM RADIO, BLUETOOTH, CARPLAY, BACK-UP CAMERA, AND HANDS-FREE CAPABILITIES.
Mfg Campaign: 11299986
Recall Date: Jan 16, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE 2020 PILOT INFOTAINMENT SYSTEM FREEZES WHILE DRIVING: 1. WHEN THE INFOTAINMENT SYSTEM FREEZES, THE BACKUP CAMERA DOES NOT WORK 2. PHONE CONNECTION BECOMES UNAVAILABLE; CAN'T PLACE CALLS IN CASE OF EMERGENCY 3. THE NAVIGATION SYSTEM FREEZES, WHICH CAN CAUSE DISTRACTION WHILE DRIVING 4. OTHER SAFETY SYSTEMS, IF LINKED TO THE INFOTAINMENT SYSTEM, MAY NOT WORK PROPERLY THIS HAS HAPPENED SEVERAL TIMES IN THE LAST 2 MONTHS WHILE DRIVING ON FREEWAYS AND CITY ROADS.
Corrective Action:
THE 2020 PILOT INFOTAINMENT SYSTEM FREEZES WHILE DRIVING: 1. WHEN THE INFOTAINMENT SYSTEM FREEZES, THE BACKUP CAMERA DOES NOT WORK 2. PHONE CONNECTION BECOMES UNAVAILABLE; CAN'T PLACE CALLS IN CASE OF EMERGENCY 3. THE NAVIGATION SYSTEM FREEZES, WHICH CAN CAUSE DISTRACTION WHILE DRIVING 4. OTHER SAFETY SYSTEMS, IF LINKED TO THE INFOTAINMENT SYSTEM, MAY NOT WORK PROPERLY THIS HAS HAPPENED SEVERAL TIMES IN THE LAST 2 MONTHS WHILE DRIVING ON FREEWAYS AND CITY ROADS.
Additional Notes:
THE 2020 PILOT INFOTAINMENT SYSTEM FREEZES WHILE DRIVING: 1. WHEN THE INFOTAINMENT SYSTEM FREEZES, THE BACKUP CAMERA DOES NOT WORK 2. PHONE CONNECTION BECOMES UNAVAILABLE; CAN'T PLACE CALLS IN CASE OF EMERGENCY 3. THE NAVIGATION SYSTEM FREEZES, WHICH CAN CAUSE DISTRACTION WHILE DRIVING 4. OTHER SAFETY SYSTEMS, IF LINKED TO THE INFOTAINMENT SYSTEM, MAY NOT WORK PROPERLY THIS HAS HAPPENED SEVERAL TIMES IN THE LAST 2 MONTHS WHILE DRIVING ON FREEWAYS AND CITY ROADS.
Mfg Campaign: 11298668
Recall Date: Jan 12, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BRAND NEW VEHICLE. ABOUT 500 MILES IN, I WAS DRIVING ON THE HIGHWAY WHEN THE CENTER INSTRUMENT PANEL FROZE -- NAVIGATION, RADIO, ETC--BASICALLY ALL FUNCTIONALITY ON IT WAS INOPERABLE. TRIED TO SHUT THE CAR OFF TO RESET EVERYTHING, BUT POWER WOULD NOT SHUT DOWN TO THE SCREEN, DRAINING BATTERY. BACKUP CAMERA ALSO DID NOT WORK AS A RESULT. THIS WAS HIGHLY DISTRACTING WHILE DRIVING. THE NON-FUNCTIONAL BACKUP CAMERA + RELATED SENSORS ALSO IMPAIRED SAFE MOVEMENT OF THE VEHICLE IN DENSE PARKING LOTS. WAS ASKED BY DEALER TO SCHEDULE SERVICE FOR A FEW DAYS LATER, BUT OBVIOUSLY THAT WASN'T AN OPTION AS THE CAR WOULD NOT SHUT ITSELF DOWN. I INSISTED ON A FIX THAT DAY, AND THE DEALER DID A HARD RESET TO CORRECT THE ISSUE. DEALER MENTIONED THIS IS A COMMON ISSUE IN LATE MODEL HONDAS, BUT DIDN'T HAVE ANY RECOMMENDATIONS ON HOW TO PERMANENTLY FIX. BASICALLY HAVE TO KEEP BRINGING IT BACK IN EVERY TIME THIS HAPPENS.
Corrective Action:
BRAND NEW VEHICLE. ABOUT 500 MILES IN, I WAS DRIVING ON THE HIGHWAY WHEN THE CENTER INSTRUMENT PANEL FROZE -- NAVIGATION, RADIO, ETC--BASICALLY ALL FUNCTIONALITY ON IT WAS INOPERABLE. TRIED TO SHUT THE CAR OFF TO RESET EVERYTHING, BUT POWER WOULD NOT SHUT DOWN TO THE SCREEN, DRAINING BATTERY. BACKUP CAMERA ALSO DID NOT WORK AS A RESULT. THIS WAS HIGHLY DISTRACTING WHILE DRIVING. THE NON-FUNCTIONAL BACKUP CAMERA + RELATED SENSORS ALSO IMPAIRED SAFE MOVEMENT OF THE VEHICLE IN DENSE PARKING LOTS. WAS ASKED BY DEALER TO SCHEDULE SERVICE FOR A FEW DAYS LATER, BUT OBVIOUSLY THAT WASN'T AN OPTION AS THE CAR WOULD NOT SHUT ITSELF DOWN. I INSISTED ON A FIX THAT DAY, AND THE DEALER DID A HARD RESET TO CORRECT THE ISSUE. DEALER MENTIONED THIS IS A COMMON ISSUE IN LATE MODEL HONDAS, BUT DIDN'T HAVE ANY RECOMMENDATIONS ON HOW TO PERMANENTLY FIX. BASICALLY HAVE TO KEEP BRINGING IT BACK IN EVERY TIME THIS HAPPENS.
Additional Notes:
BRAND NEW VEHICLE. ABOUT 500 MILES IN, I WAS DRIVING ON THE HIGHWAY WHEN THE CENTER INSTRUMENT PANEL FROZE -- NAVIGATION, RADIO, ETC--BASICALLY ALL FUNCTIONALITY ON IT WAS INOPERABLE. TRIED TO SHUT THE CAR OFF TO RESET EVERYTHING, BUT POWER WOULD NOT SHUT DOWN TO THE SCREEN, DRAINING BATTERY. BACKUP CAMERA ALSO DID NOT WORK AS A RESULT. THIS WAS HIGHLY DISTRACTING WHILE DRIVING. THE NON-FUNCTIONAL BACKUP CAMERA + RELATED SENSORS ALSO IMPAIRED SAFE MOVEMENT OF THE VEHICLE IN DENSE PARKING LOTS. WAS ASKED BY DEALER TO SCHEDULE SERVICE FOR A FEW DAYS LATER, BUT OBVIOUSLY THAT WASN'T AN OPTION AS THE CAR WOULD NOT SHUT ITSELF DOWN. I INSISTED ON A FIX THAT DAY, AND THE DEALER DID A HARD RESET TO CORRECT THE ISSUE. DEALER MENTIONED THIS IS A COMMON ISSUE IN LATE MODEL HONDAS, BUT DIDN'T HAVE ANY RECOMMENDATIONS ON HOW TO PERMANENTLY FIX. BASICALLY HAVE TO KEEP BRINGING IT BACK IN EVERY TIME THIS HAPPENS.
Mfg Campaign: 11298525
Recall Date: Jan 11, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THESE ISSUES OCCUR WHEN DRIVING, REGARDLESS OF SPEED, ROAD CONDITIONS, ETC. THE ISSUE BEGAN ON APPROXIMATELY 12/17/2019. THE PROBLEM USUALLY STARTS WITH A LOUD CRACKLING NOISE THROUGH THE SPEAKERS, EVEN WHEN THE RADIO IS TURNED OFF. THE DASH, INCLUDING SPEEDOMETER, WILL SHUT OFF LEAVING A BLACK SCREEN WHICH MEANS I HAVE NO IDEA HOW FAST I'M DRIVING. THE CENTER CONSOLE, INCLUDING SATELLITE NAVIGATION AND RADIO, ALSO SHUTS OFF LEAVING A BLACK SCREEN. I PURCHASED THIS MODEL SPECIFICALLY FOR THE SATELLITE NAVIGATION SYSTEM AS I DRIVE FOR WORK & DEPEND ON THIS FUNCTIONALITY. THE ENTERTAINMENT SYSTEM SHUTS DOWN. THE BACKUP CAMERAS AND SAFETY SENSORS ALSO STOP WORKING WHICH MAKES PARKING AND REVERSING DANGEROUS. VOICE CONTROLS AND ABILITY TO MAKE EMERGENT PHONE CALLS ARE NO LONGER AVAILABLE. ALL OF THE AFOREMENTIONED "SHUT DOWN" ISSUES OCCUR SIMULTANEOUSLY AND DO NOT GENERALLY RESOLVE PRIOR TO THE VEHICLE BEING TURNED OFF. WHEN THE DASH IS WORKING, THE BRAKE WARNING OFTEN FLASHES WHEN THERE ARE NO OTHER CARS CLOSE BY. THE CAR HAS BEEN RETURNED TO THE HONDA SERVICE DEPARTMENT THREE TIMES SINCE 12/18/2019, AND THE ENTIRE WIRING HARNESS WAS REPLACED AT THE THIRD VISIT. THE ISSUE STILL PERSISTS SO I WILL RETURN TO THE HONDA SERVICE DEPARTMENT AGAIN TOMORROW.
Corrective Action:
THESE ISSUES OCCUR WHEN DRIVING, REGARDLESS OF SPEED, ROAD CONDITIONS, ETC. THE ISSUE BEGAN ON APPROXIMATELY 12/17/2019. THE PROBLEM USUALLY STARTS WITH A LOUD CRACKLING NOISE THROUGH THE SPEAKERS, EVEN WHEN THE RADIO IS TURNED OFF. THE DASH, INCLUDING SPEEDOMETER, WILL SHUT OFF LEAVING A BLACK SCREEN WHICH MEANS I HAVE NO IDEA HOW FAST I'M DRIVING. THE CENTER CONSOLE, INCLUDING SATELLITE NAVIGATION AND RADIO, ALSO SHUTS OFF LEAVING A BLACK SCREEN. I PURCHASED THIS MODEL SPECIFICALLY FOR THE SATELLITE NAVIGATION SYSTEM AS I DRIVE FOR WORK & DEPEND ON THIS FUNCTIONALITY. THE ENTERTAINMENT SYSTEM SHUTS DOWN. THE BACKUP CAMERAS AND SAFETY SENSORS ALSO STOP WORKING WHICH MAKES PARKING AND REVERSING DANGEROUS. VOICE CONTROLS AND ABILITY TO MAKE EMERGENT PHONE CALLS ARE NO LONGER AVAILABLE. ALL OF THE AFOREMENTIONED "SHUT DOWN" ISSUES OCCUR SIMULTANEOUSLY AND DO NOT GENERALLY RESOLVE PRIOR TO THE VEHICLE BEING TURNED OFF. WHEN THE DASH IS WORKING, THE BRAKE WARNING OFTEN FLASHES WHEN THERE ARE NO OTHER CARS CLOSE BY. THE CAR HAS BEEN RETURNED TO THE HONDA SERVICE DEPARTMENT THREE TIMES SINCE 12/18/2019, AND THE ENTIRE WIRING HARNESS WAS REPLACED AT THE THIRD VISIT. THE ISSUE STILL PERSISTS SO I WILL RETURN TO THE HONDA SERVICE DEPARTMENT AGAIN TOMORROW.
Additional Notes:
THESE ISSUES OCCUR WHEN DRIVING, REGARDLESS OF SPEED, ROAD CONDITIONS, ETC. THE ISSUE BEGAN ON APPROXIMATELY 12/17/2019. THE PROBLEM USUALLY STARTS WITH A LOUD CRACKLING NOISE THROUGH THE SPEAKERS, EVEN WHEN THE RADIO IS TURNED OFF. THE DASH, INCLUDING SPEEDOMETER, WILL SHUT OFF LEAVING A BLACK SCREEN WHICH MEANS I HAVE NO IDEA HOW FAST I'M DRIVING. THE CENTER CONSOLE, INCLUDING SATELLITE NAVIGATION AND RADIO, ALSO SHUTS OFF LEAVING A BLACK SCREEN. I PURCHASED THIS MODEL SPECIFICALLY FOR THE SATELLITE NAVIGATION SYSTEM AS I DRIVE FOR WORK & DEPEND ON THIS FUNCTIONALITY. THE ENTERTAINMENT SYSTEM SHUTS DOWN. THE BACKUP CAMERAS AND SAFETY SENSORS ALSO STOP WORKING WHICH MAKES PARKING AND REVERSING DANGEROUS. VOICE CONTROLS AND ABILITY TO MAKE EMERGENT PHONE CALLS ARE NO LONGER AVAILABLE. ALL OF THE AFOREMENTIONED "SHUT DOWN" ISSUES OCCUR SIMULTANEOUSLY AND DO NOT GENERALLY RESOLVE PRIOR TO THE VEHICLE BEING TURNED OFF. WHEN THE DASH IS WORKING, THE BRAKE WARNING OFTEN FLASHES WHEN THERE ARE NO OTHER CARS CLOSE BY. THE CAR HAS BEEN RETURNED TO THE HONDA SERVICE DEPARTMENT THREE TIMES SINCE 12/18/2019, AND THE ENTIRE WIRING HARNESS WAS REPLACED AT THE THIRD VISIT. THE ISSUE STILL PERSISTS SO I WILL RETURN TO THE HONDA SERVICE DEPARTMENT AGAIN TOMORROW.
Mfg Campaign: 11298042
Recall Date: Jan 8, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AS PER OTHER DRIVERS OF 2019 PILOTS AND ODYSSEYS, THE SCREENS ON MY NEW 2020 VEHICLE HAVE GONE OUT, WHILE DRIVING, RENDERING IT IMPOSSIBLE TO GET ANY INFORMATION ABOUT THE VEHICLE, INCLUDING SPEED, WHILE THE VEHICLE IS IN OPERATION. DASHBOARD REBOOTS SEVERAL TIMES WHILE DRIVING. BACKUP CAMERA IS NOT ABLE TO BE UTILIZED DURING THESE EVENTS. WHILE NOT AS DANGEROUS, SPEAKERS EMIT A LOUD CRACKLING NOISE AND NO ENTERTAINMENT OR NAVIGATION SYSTEMS ARE ABLE TO BE USED (INCLUDING REAR ENTERTAINMENT CENTER).
Corrective Action:
AS PER OTHER DRIVERS OF 2019 PILOTS AND ODYSSEYS, THE SCREENS ON MY NEW 2020 VEHICLE HAVE GONE OUT, WHILE DRIVING, RENDERING IT IMPOSSIBLE TO GET ANY INFORMATION ABOUT THE VEHICLE, INCLUDING SPEED, WHILE THE VEHICLE IS IN OPERATION. DASHBOARD REBOOTS SEVERAL TIMES WHILE DRIVING. BACKUP CAMERA IS NOT ABLE TO BE UTILIZED DURING THESE EVENTS. WHILE NOT AS DANGEROUS, SPEAKERS EMIT A LOUD CRACKLING NOISE AND NO ENTERTAINMENT OR NAVIGATION SYSTEMS ARE ABLE TO BE USED (INCLUDING REAR ENTERTAINMENT CENTER).
Additional Notes:
AS PER OTHER DRIVERS OF 2019 PILOTS AND ODYSSEYS, THE SCREENS ON MY NEW 2020 VEHICLE HAVE GONE OUT, WHILE DRIVING, RENDERING IT IMPOSSIBLE TO GET ANY INFORMATION ABOUT THE VEHICLE, INCLUDING SPEED, WHILE THE VEHICLE IS IN OPERATION. DASHBOARD REBOOTS SEVERAL TIMES WHILE DRIVING. BACKUP CAMERA IS NOT ABLE TO BE UTILIZED DURING THESE EVENTS. WHILE NOT AS DANGEROUS, SPEAKERS EMIT A LOUD CRACKLING NOISE AND NO ENTERTAINMENT OR NAVIGATION SYSTEMS ARE ABLE TO BE USED (INCLUDING REAR ENTERTAINMENT CENTER).
Mfg Campaign: 11297378
Recall Date: Jan 6, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AS PER OTHER DRIVERS OF 2019 PILOTS AND ODYSSEYS, THE SCREENS ON MY NEW 2020 VEHICLE HAVE GONE OUT, WHILE DRIVING, RENDERING IT IMPOSSIBLE TO GET ANY INFORMATION ABOUT THE VEHICLE, INCLUDING SPEED, WHILE THE VEHICLE IS IN OPERATION. DASHBOARD REBOOTS SEVERAL TIMES WHILE DRIVING. BACKUP CAMERA IS NOT ABLE TO BE UTILIZED DURING THESE EVENTS. WHILE NOT AS DANGEROUS, SPEAKERS EMIT A LOUD CRACKLING NOISE AND NO ENTERTAINMENT OR NAVIGATION SYSTEMS ARE ABLE TO BE USED (INCLUDING REAR ENTERTAINMENT CENTER).
Corrective Action:
AS PER OTHER DRIVERS OF 2019 PILOTS AND ODYSSEYS, THE SCREENS ON MY NEW 2020 VEHICLE HAVE GONE OUT, WHILE DRIVING, RENDERING IT IMPOSSIBLE TO GET ANY INFORMATION ABOUT THE VEHICLE, INCLUDING SPEED, WHILE THE VEHICLE IS IN OPERATION. DASHBOARD REBOOTS SEVERAL TIMES WHILE DRIVING. BACKUP CAMERA IS NOT ABLE TO BE UTILIZED DURING THESE EVENTS. WHILE NOT AS DANGEROUS, SPEAKERS EMIT A LOUD CRACKLING NOISE AND NO ENTERTAINMENT OR NAVIGATION SYSTEMS ARE ABLE TO BE USED (INCLUDING REAR ENTERTAINMENT CENTER).
Additional Notes:
AS PER OTHER DRIVERS OF 2019 PILOTS AND ODYSSEYS, THE SCREENS ON MY NEW 2020 VEHICLE HAVE GONE OUT, WHILE DRIVING, RENDERING IT IMPOSSIBLE TO GET ANY INFORMATION ABOUT THE VEHICLE, INCLUDING SPEED, WHILE THE VEHICLE IS IN OPERATION. DASHBOARD REBOOTS SEVERAL TIMES WHILE DRIVING. BACKUP CAMERA IS NOT ABLE TO BE UTILIZED DURING THESE EVENTS. WHILE NOT AS DANGEROUS, SPEAKERS EMIT A LOUD CRACKLING NOISE AND NO ENTERTAINMENT OR NAVIGATION SYSTEMS ARE ABLE TO BE USED (INCLUDING REAR ENTERTAINMENT CENTER).
Mfg Campaign: 11297378
Recall Date: Jan 6, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PLEASE NOTE: ALL OF THE PROBLEMS OCCURRED ON OUR 2019 PILOT WHICH WE TURNED IN AS A "LEMON". NOW WE HAVE SAME PROBLEMS WITH OUR 2020 PILOT. SCREEN BLACKS OUT SHOWING SPEEDOMETER SO WE HAVE NO IDEA HOW FAST WE ARE DRIVING. GAS GAUGE GOES BLACK SO WE DON'T KNOW HOW MUCH GAS WE HAVE. SCREEN GOES BLACK & VOICE CONTROLS STOP DURING NAVIGATION USE SO WE GET LOST. BACK-UP/PARKING SENSORS STOP WORKING. LOUD NOISE LIKE SAND STORM ON WINDSHIELD CAN BE OCCASIONAL OR NON-STOP. ENTIRE INFOTAINMENT SYSTEM STOPS WORKING. ALL OF THE ABOVE CAN BE WHILE CAR IS IN PARK OR WHILE DRIVING. PLS ADVISE IF I CAN SEND YOU PHOTOS FROM MY PHONE TO THE EMAIL ADDRESS OF AN INVESTIGATOR.
Corrective Action:
PLEASE NOTE: ALL OF THE PROBLEMS OCCURRED ON OUR 2019 PILOT WHICH WE TURNED IN AS A "LEMON". NOW WE HAVE SAME PROBLEMS WITH OUR 2020 PILOT. SCREEN BLACKS OUT SHOWING SPEEDOMETER SO WE HAVE NO IDEA HOW FAST WE ARE DRIVING. GAS GAUGE GOES BLACK SO WE DON'T KNOW HOW MUCH GAS WE HAVE. SCREEN GOES BLACK & VOICE CONTROLS STOP DURING NAVIGATION USE SO WE GET LOST. BACK-UP/PARKING SENSORS STOP WORKING. LOUD NOISE LIKE SAND STORM ON WINDSHIELD CAN BE OCCASIONAL OR NON-STOP. ENTIRE INFOTAINMENT SYSTEM STOPS WORKING. ALL OF THE ABOVE CAN BE WHILE CAR IS IN PARK OR WHILE DRIVING. PLS ADVISE IF I CAN SEND YOU PHOTOS FROM MY PHONE TO THE EMAIL ADDRESS OF AN INVESTIGATOR.
Additional Notes:
PLEASE NOTE: ALL OF THE PROBLEMS OCCURRED ON OUR 2019 PILOT WHICH WE TURNED IN AS A "LEMON". NOW WE HAVE SAME PROBLEMS WITH OUR 2020 PILOT. SCREEN BLACKS OUT SHOWING SPEEDOMETER SO WE HAVE NO IDEA HOW FAST WE ARE DRIVING. GAS GAUGE GOES BLACK SO WE DON'T KNOW HOW MUCH GAS WE HAVE. SCREEN GOES BLACK & VOICE CONTROLS STOP DURING NAVIGATION USE SO WE GET LOST. BACK-UP/PARKING SENSORS STOP WORKING. LOUD NOISE LIKE SAND STORM ON WINDSHIELD CAN BE OCCASIONAL OR NON-STOP. ENTIRE INFOTAINMENT SYSTEM STOPS WORKING. ALL OF THE ABOVE CAN BE WHILE CAR IS IN PARK OR WHILE DRIVING. PLS ADVISE IF I CAN SEND YOU PHOTOS FROM MY PHONE TO THE EMAIL ADDRESS OF AN INVESTIGATOR.
Mfg Campaign: 11291392
Recall Date: Dec 26, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2020 HONDA PILOT. WHILE DRIVING OR IN PARK THE PROBLEMS COULD OCCUR 5 MPH OR 70 MPH, THE SPEEDOMETER, FUEL GAUGE, ODOMETER, RADIO AND NAVIGATION SCREEN TURNED BLACK. THE CONTACT HEARD AN ABNORMAL NOISE AND THE "NO AUDIO CONNECT" AND "CHECK TUNER" WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO POHANKA HONDA OF FREDERICKSBURG (LOCATED AT 60 S GATEWAY DR, FREDERICKSBURG, VA 22406, (540) 735-9100) WHERE IT WAS DIAGNOSED WITH SANDING WIRES. FOURTEEN MILES LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 200. *LN *DT*JB CONSUMER STATED THIS IS THE SAME PROBLEM THEY WERE EXPERIENCING WITH 2019 TOURING PILOT AND 2020 PILOT.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2020 HONDA PILOT. WHILE DRIVING OR IN PARK THE PROBLEMS COULD OCCUR 5 MPH OR 70 MPH, THE SPEEDOMETER, FUEL GAUGE, ODOMETER, RADIO AND NAVIGATION SCREEN TURNED BLACK. THE CONTACT HEARD AN ABNORMAL NOISE AND THE "NO AUDIO CONNECT" AND "CHECK TUNER" WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO POHANKA HONDA OF FREDERICKSBURG (LOCATED AT 60 S GATEWAY DR, FREDERICKSBURG, VA 22406, (540) 735-9100) WHERE IT WAS DIAGNOSED WITH SANDING WIRES. FOURTEEN MILES LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 200. *LN *DT*JB CONSUMER STATED THIS IS THE SAME PROBLEM THEY WERE EXPERIENCING WITH 2019 TOURING PILOT AND 2020 PILOT.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2020 HONDA PILOT. WHILE DRIVING OR IN PARK THE PROBLEMS COULD OCCUR 5 MPH OR 70 MPH, THE SPEEDOMETER, FUEL GAUGE, ODOMETER, RADIO AND NAVIGATION SCREEN TURNED BLACK. THE CONTACT HEARD AN ABNORMAL NOISE AND THE "NO AUDIO CONNECT" AND "CHECK TUNER" WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO POHANKA HONDA OF FREDERICKSBURG (LOCATED AT 60 S GATEWAY DR, FREDERICKSBURG, VA 22406, (540) 735-9100) WHERE IT WAS DIAGNOSED WITH SANDING WIRES. FOURTEEN MILES LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 200. *LN *DT*JB CONSUMER STATED THIS IS THE SAME PROBLEM THEY WERE EXPERIENCING WITH 2019 TOURING PILOT AND 2020 PILOT.*JB
Mfg Campaign: 11289868
Recall Date: Dec 18, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE'VE HAD 3 HONDAS AND HAVE BEEN VERY LOYAL HONDA FANS FOR, CLAIMING TO NEVER BUY ANOTHER BRAND. WE BOUGHT OUR PILOT BRAND NEW AND LOVED IT. WE'RE AT 3700 MILES AND HAVING MAJOR ELECTRICAL ISSUES. THE SPEAKERS CRACKLE AND POP LOUDLY CONSTANTLY, WITH THE AUDIO ON OR OFF SO THERE'S NO WAY TO GET A BREAK FROM IT. THE CAR WILL THINK THERE'S GOING TO BE A COLLISION WHEN THERE'S NOTHING IN FRONT OF IT. NOW TODAY, MY HUSBAND DID THE REMOTE START AND WHEN HE GOT OUT TO THE VEHICLE, ALL THE WINDOWS WERE HALF DOWN AND THE SUNROOF HALF OPEN! WE HAVE THE WARRANTY, I MADE AN APPOINTMENT WITH OUR DEALER FOR SERVICE BUT HERE'S THE THING...AFTER RESEARCHING ONLINE I HAVE DISCOVERED THIS IS AN ONGOING ISSUE THAT APPARENTLY HAS NO SOLUTION?! THIS IS VERY DISCOURAGING AND DISAPPOINTING. OUR BRAND NEW PILOT THAT WE LOVED IS NOW A SOURCE OF STRESS AND ANXIETY. HONDA, WHY CONTINUE ROLLING OUT VEHICLES KNOWING THERE IS AN ISSUE WITH YOUR INFOTAINMENT SYSTEM??? MY LOVE OF HONDA IS RAPIDLY SOURING.
Corrective Action:
WE'VE HAD 3 HONDAS AND HAVE BEEN VERY LOYAL HONDA FANS FOR, CLAIMING TO NEVER BUY ANOTHER BRAND. WE BOUGHT OUR PILOT BRAND NEW AND LOVED IT. WE'RE AT 3700 MILES AND HAVING MAJOR ELECTRICAL ISSUES. THE SPEAKERS CRACKLE AND POP LOUDLY CONSTANTLY, WITH THE AUDIO ON OR OFF SO THERE'S NO WAY TO GET A BREAK FROM IT. THE CAR WILL THINK THERE'S GOING TO BE A COLLISION WHEN THERE'S NOTHING IN FRONT OF IT. NOW TODAY, MY HUSBAND DID THE REMOTE START AND WHEN HE GOT OUT TO THE VEHICLE, ALL THE WINDOWS WERE HALF DOWN AND THE SUNROOF HALF OPEN! WE HAVE THE WARRANTY, I MADE AN APPOINTMENT WITH OUR DEALER FOR SERVICE BUT HERE'S THE THING...AFTER RESEARCHING ONLINE I HAVE DISCOVERED THIS IS AN ONGOING ISSUE THAT APPARENTLY HAS NO SOLUTION?! THIS IS VERY DISCOURAGING AND DISAPPOINTING. OUR BRAND NEW PILOT THAT WE LOVED IS NOW A SOURCE OF STRESS AND ANXIETY. HONDA, WHY CONTINUE ROLLING OUT VEHICLES KNOWING THERE IS AN ISSUE WITH YOUR INFOTAINMENT SYSTEM??? MY LOVE OF HONDA IS RAPIDLY SOURING.
Additional Notes:
WE'VE HAD 3 HONDAS AND HAVE BEEN VERY LOYAL HONDA FANS FOR, CLAIMING TO NEVER BUY ANOTHER BRAND. WE BOUGHT OUR PILOT BRAND NEW AND LOVED IT. WE'RE AT 3700 MILES AND HAVING MAJOR ELECTRICAL ISSUES. THE SPEAKERS CRACKLE AND POP LOUDLY CONSTANTLY, WITH THE AUDIO ON OR OFF SO THERE'S NO WAY TO GET A BREAK FROM IT. THE CAR WILL THINK THERE'S GOING TO BE A COLLISION WHEN THERE'S NOTHING IN FRONT OF IT. NOW TODAY, MY HUSBAND DID THE REMOTE START AND WHEN HE GOT OUT TO THE VEHICLE, ALL THE WINDOWS WERE HALF DOWN AND THE SUNROOF HALF OPEN! WE HAVE THE WARRANTY, I MADE AN APPOINTMENT WITH OUR DEALER FOR SERVICE BUT HERE'S THE THING...AFTER RESEARCHING ONLINE I HAVE DISCOVERED THIS IS AN ONGOING ISSUE THAT APPARENTLY HAS NO SOLUTION?! THIS IS VERY DISCOURAGING AND DISAPPOINTING. OUR BRAND NEW PILOT THAT WE LOVED IS NOW A SOURCE OF STRESS AND ANXIETY. HONDA, WHY CONTINUE ROLLING OUT VEHICLES KNOWING THERE IS AN ISSUE WITH YOUR INFOTAINMENT SYSTEM??? MY LOVE OF HONDA IS RAPIDLY SOURING.
Mfg Campaign: 11282937
Recall Date: Nov 29, 2019
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