HONDA PILOT 2020

Complete listing of complaints and recalls for this vehicle

610
Complaints
193
Recalls

Complaints & Recalls

610 Complaints 193 Recalls

Official Safety Recalls - Important!

193 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 24V064000 SAFETY RECALL
750.1K Vehicles Affected
Recall Date: Feb 1, 2024
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

Potential Risk:
An air bag that deploys unintentionally during a crash can increase the risk of injury.
FREE Recall Solution:
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024, and October 18, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: XHP, VHQ
Notice Date: Mar 28, 2024
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V431000 SAFETY RECALL
1.2M Vehicles Affected
Recall Date: Jun 15, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: EEL, ZEM, SFC
Notice Date: Jul 24, 2023
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V174000 SAFETY RECALL
339.4K Vehicles Affected
Recall Date: Mar 16, 2023
Safety Issue:

Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: FE5
Notice Date: Jan 17, 2024
Recall Date: Mar 16, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V165000 SAFETY RECALL
1.1K Vehicles Affected
Recall Date: Mar 11, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

Potential Risk:
Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
FREE Recall Solution:
Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: UA2
Notice Date: Apr 22, 2021
Recall Date: Mar 11, 2021
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V440000 SAFETY RECALL
499.3K Vehicles Affected
Recall Date: Jul 28, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: Y7Y
Notice Date: Sep 23, 2020
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V439000 SAFETY RECALL
607.8K Vehicles Affected
Recall Date: Jul 28, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."

Potential Risk:
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: T89
Notice Date: Sep 23, 2020
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V067000 SAFETY RECALL
10.1K Vehicles Affected
Recall Date: Feb 6, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.

Potential Risk:
If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: B6T
Notice Date: Mar 24, 2020
Recall Date: Feb 6, 2020
Honda (american Honda Motor Co.)
NHTSA Campaign: 19V784000 SAFETY RECALL
10 Vehicles Affected
Recall Date: Oct 31, 2019
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."

Potential Risk:
In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
FREE Recall Solution:
Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: X6J
Notice Date: Nov 6, 2019
Recall Date: Oct 31, 2019

Consumer Complaints

610 Complaints
Honda (american Honda Motor Co.)
Campaign: 11582684 Other
Apr 12, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The recurring malfunctions in my vehicle's front screen system have repeatedly endangered me, especially when it suddenly blacks out while navigating unfamiliar roads or during backing maneuvers. Additionally, the faulty front vehicle sensor has caused my vehicle to halt abruptly, even when no obstacles are present. Despite numerous visits to the dealer, the issues persist, and their repeated requests to bring it in have yielded no solutions. Since purchasing the vehicle new in 2020, these persistent safety concerns have become increasingly dangerous as they are getting worse. I have attempted to contact Honda with no resolution

Corrective Action:

The recurring malfunctions in my vehicle's front screen system have repeatedly endangered me, especially when it suddenly blacks out while navigating unfamiliar roads or during backing maneuvers. Additionally, the faulty front vehicle sensor has caused my vehicle to halt abruptly, even when no obstacles are present. Despite numerous visits to the dealer, the issues persist, and their repeated requests to bring it in have yielded no solutions. Since purchasing the vehicle new in 2020, these persistent safety concerns have become increasingly dangerous as they are getting worse. I have attempted to contact Honda with no resolution

Additional Notes:

The recurring malfunctions in my vehicle's front screen system have repeatedly endangered me, especially when it suddenly blacks out while navigating unfamiliar roads or during backing maneuvers. Additionally, the faulty front vehicle sensor has caused my vehicle to halt abruptly, even when no obstacles are present. Despite numerous visits to the dealer, the issues persist, and their repeated requests to bring it in have yielded no solutions. Since purchasing the vehicle new in 2020, these persistent safety concerns have become increasingly dangerous as they are getting worse. I have attempted to contact Honda with no resolution

Manufacturer: HONDA
Mfg Campaign: 11582684
Notice Date: Apr 12, 2024
Recall Date: Apr 12, 2024
Honda (american Honda Motor Co.)
Campaign: 11582232 Other
Apr 10, 2024
Defect Description:

TIRES

Potential Consequences:

The contact owns a 2020 Honda Pilot equipped with Continental Tires, Tire Line: Cross Contact LX Sport, Tire Size: 245/50/R20, DOT Number: [XXX] . The contact stated while driving approximately 45 MPH, the tire pressure monitoring system warning light illuminated. The contact stated that there was a pop sound and the rear driver's side tire had a side wall had a blowout. The contact pulled the vehicle to the side of the road and observed that the tread was detached and pulled away from the tire. The contact installed the spare tire on the vehicle. The vehicle was taken to the dealer where the tire was replaced. The tire was the original equipment. The contact was notified of the Technical Service Bulletin: [XXX]; however, the vehicle was not included. The manufacturer was made aware of the failure and a case was opened. The vehicle failure mileage was approximately 32,490. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

The contact owns a 2020 Honda Pilot equipped with Continental Tires, Tire Line: Cross Contact LX Sport, Tire Size: 245/50/R20, DOT Number: [XXX] . The contact stated while driving approximately 45 MPH, the tire pressure monitoring system warning light illuminated. The contact stated that there was a pop sound and the rear driver's side tire had a side wall had a blowout. The contact pulled the vehicle to the side of the road and observed that the tread was detached and pulled away from the tire. The contact installed the spare tire on the vehicle. The vehicle was taken to the dealer where the tire was replaced. The tire was the original equipment. The contact was notified of the Technical Service Bulletin: [XXX]; however, the vehicle was not included. The manufacturer was made aware of the failure and a case was opened. The vehicle failure mileage was approximately 32,490. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

The contact owns a 2020 Honda Pilot equipped with Continental Tires, Tire Line: Cross Contact LX Sport, Tire Size: 245/50/R20, DOT Number: [XXX] . The contact stated while driving approximately 45 MPH, the tire pressure monitoring system warning light illuminated. The contact stated that there was a pop sound and the rear driver's side tire had a side wall had a blowout. The contact pulled the vehicle to the side of the road and observed that the tread was detached and pulled away from the tire. The contact installed the spare tire on the vehicle. The vehicle was taken to the dealer where the tire was replaced. The tire was the original equipment. The contact was notified of the Technical Service Bulletin: [XXX]; however, the vehicle was not included. The manufacturer was made aware of the failure and a case was opened. The vehicle failure mileage was approximately 32,490. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HONDA
Mfg Campaign: 11582232
Notice Date: Apr 10, 2024
Recall Date: Apr 10, 2024
Honda (american Honda Motor Co.)
Campaign: 11581166 Other
Apr 4, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2020 Honda Pilot. The contact stated that while driving on the freeway at approximately 40 MPH, the check engine warning light illuminated, the instrument panel and radio flashed then the vehicle stalled. The contact pulled to the side of the road and restarted the vehicle, and the vehicle was taken to the residence. The failure recurred while driving on the freeway. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer where the buyback was denied. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure; however, the contact was informed that parts were not yet available. The failure mileage was approximately 76,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2020 Honda Pilot. The contact stated that while driving on the freeway at approximately 40 MPH, the check engine warning light illuminated, the instrument panel and radio flashed then the vehicle stalled. The contact pulled to the side of the road and restarted the vehicle, and the vehicle was taken to the residence. The failure recurred while driving on the freeway. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer where the buyback was denied. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure; however, the contact was informed that parts were not yet available. The failure mileage was approximately 76,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2020 Honda Pilot. The contact stated that while driving on the freeway at approximately 40 MPH, the check engine warning light illuminated, the instrument panel and radio flashed then the vehicle stalled. The contact pulled to the side of the road and restarted the vehicle, and the vehicle was taken to the residence. The failure recurred while driving on the freeway. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer where the buyback was denied. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure; however, the contact was informed that parts were not yet available. The failure mileage was approximately 76,000. VIN tool confirms parts not available.

Manufacturer: HONDA
Mfg Campaign: 11581166
Notice Date: Apr 4, 2024
Recall Date: Apr 4, 2024
Honda (american Honda Motor Co.)
Campaign: 11580019 Other
Mar 28, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Windows Down and Sunroof Open randomly if the unlock button on the FOB is pushed too long. This can happen then the FOB is in your pocket. I have found my car with the windows all open. Casuing the possiblity of the car being stolen, or worse this can happen and if it rains it an damage the car. Dealer says this cannot be disabled

Corrective Action:

Windows Down and Sunroof Open randomly if the unlock button on the FOB is pushed too long. This can happen then the FOB is in your pocket. I have found my car with the windows all open. Casuing the possiblity of the car being stolen, or worse this can happen and if it rains it an damage the car. Dealer says this cannot be disabled

Additional Notes:

Windows Down and Sunroof Open randomly if the unlock button on the FOB is pushed too long. This can happen then the FOB is in your pocket. I have found my car with the windows all open. Casuing the possiblity of the car being stolen, or worse this can happen and if it rains it an damage the car. Dealer says this cannot be disabled

Manufacturer: HONDA
Mfg Campaign: 11580019
Notice Date: Mar 28, 2024
Recall Date: Mar 28, 2024
Honda (american Honda Motor Co.)
Campaign: 11579758 Other
Mar 27, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

We received a recall notification in December 2023 for fuel the pump on this vehicle. Now we’re being told that a replacement may not be available until fall which means it could be a year since the notice until the repair. With the possibility of an instant failure (as the notice said was possible) how is this vehicle safe to drive at freeway speed in let’s say WV with the power brakes, steering, etc. out of commission? Suppose it breaks down in Elko, NV? There’s no dealer for 200 miles. These repairs need to be made immediately or Honda needs to buy the vehicle back. The issue is beyond a possible inconvenience it’s dangerous.

Corrective Action:

We received a recall notification in December 2023 for fuel the pump on this vehicle. Now we’re being told that a replacement may not be available until fall which means it could be a year since the notice until the repair. With the possibility of an instant failure (as the notice said was possible) how is this vehicle safe to drive at freeway speed in let’s say WV with the power brakes, steering, etc. out of commission? Suppose it breaks down in Elko, NV? There’s no dealer for 200 miles. These repairs need to be made immediately or Honda needs to buy the vehicle back. The issue is beyond a possible inconvenience it’s dangerous.

Additional Notes:

We received a recall notification in December 2023 for fuel the pump on this vehicle. Now we’re being told that a replacement may not be available until fall which means it could be a year since the notice until the repair. With the possibility of an instant failure (as the notice said was possible) how is this vehicle safe to drive at freeway speed in let’s say WV with the power brakes, steering, etc. out of commission? Suppose it breaks down in Elko, NV? There’s no dealer for 200 miles. These repairs need to be made immediately or Honda needs to buy the vehicle back. The issue is beyond a possible inconvenience it’s dangerous.

Manufacturer: HONDA
Mfg Campaign: 11579758
Notice Date: Mar 27, 2024
Recall Date: Mar 27, 2024
Honda (american Honda Motor Co.)
Campaign: 11577875 Other
Mar 17, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

In late December of 2023, our 2020 Honda Pilot began showing a "brake system" warning light, as well as numerous dashboard warnings indicating that automatic cruise control, lane keeping assist, collision mitigation, automatic high beam, and lane departure were not functioning properly. Our local Honda dealer diagnosed the vehicle as having a multipurpose camera failure. There were no accidents or damage of any sort that preceded this incident, and replacement of this camera cost us nearly $2000 out of pocket (invoice attached). There appear to be numerous similar reports on Honda internet forums, such as this one [XXX] ). Given the proven benefit of advanced safety systems, this failure absolutely increased the risk of collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

In late December of 2023, our 2020 Honda Pilot began showing a "brake system" warning light, as well as numerous dashboard warnings indicating that automatic cruise control, lane keeping assist, collision mitigation, automatic high beam, and lane departure were not functioning properly. Our local Honda dealer diagnosed the vehicle as having a multipurpose camera failure. There were no accidents or damage of any sort that preceded this incident, and replacement of this camera cost us nearly $2000 out of pocket (invoice attached). There appear to be numerous similar reports on Honda internet forums, such as this one [XXX] ). Given the proven benefit of advanced safety systems, this failure absolutely increased the risk of collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

In late December of 2023, our 2020 Honda Pilot began showing a "brake system" warning light, as well as numerous dashboard warnings indicating that automatic cruise control, lane keeping assist, collision mitigation, automatic high beam, and lane departure were not functioning properly. Our local Honda dealer diagnosed the vehicle as having a multipurpose camera failure. There were no accidents or damage of any sort that preceded this incident, and replacement of this camera cost us nearly $2000 out of pocket (invoice attached). There appear to be numerous similar reports on Honda internet forums, such as this one [XXX] ). Given the proven benefit of advanced safety systems, this failure absolutely increased the risk of collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HONDA
Mfg Campaign: 11577875
Notice Date: Mar 17, 2024
Recall Date: Mar 17, 2024
Honda (american Honda Motor Co.)
Campaign: 11577875 Other
Mar 17, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

In late December of 2023, our 2020 Honda Pilot began showing a "brake system" warning light, as well as numerous dashboard warnings indicating that automatic cruise control, lane keeping assist, collision mitigation, automatic high beam, and lane departure were not functioning properly. Our local Honda dealer diagnosed the vehicle as having a multipurpose camera failure. There were no accidents or damage of any sort that preceded this incident, and replacement of this camera cost us nearly $2000 out of pocket (invoice attached). There appear to be numerous similar reports on Honda internet forums, such as this one [XXX] ). Given the proven benefit of advanced safety systems, this failure absolutely increased the risk of collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

In late December of 2023, our 2020 Honda Pilot began showing a "brake system" warning light, as well as numerous dashboard warnings indicating that automatic cruise control, lane keeping assist, collision mitigation, automatic high beam, and lane departure were not functioning properly. Our local Honda dealer diagnosed the vehicle as having a multipurpose camera failure. There were no accidents or damage of any sort that preceded this incident, and replacement of this camera cost us nearly $2000 out of pocket (invoice attached). There appear to be numerous similar reports on Honda internet forums, such as this one [XXX] ). Given the proven benefit of advanced safety systems, this failure absolutely increased the risk of collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

In late December of 2023, our 2020 Honda Pilot began showing a "brake system" warning light, as well as numerous dashboard warnings indicating that automatic cruise control, lane keeping assist, collision mitigation, automatic high beam, and lane departure were not functioning properly. Our local Honda dealer diagnosed the vehicle as having a multipurpose camera failure. There were no accidents or damage of any sort that preceded this incident, and replacement of this camera cost us nearly $2000 out of pocket (invoice attached). There appear to be numerous similar reports on Honda internet forums, such as this one [XXX] ). Given the proven benefit of advanced safety systems, this failure absolutely increased the risk of collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HONDA
Mfg Campaign: 11577875
Notice Date: Mar 17, 2024
Recall Date: Mar 17, 2024
Honda (american Honda Motor Co.)
Campaign: 11577875 Other
Mar 17, 2024
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

In late December of 2023, our 2020 Honda Pilot began showing a "brake system" warning light, as well as numerous dashboard warnings indicating that automatic cruise control, lane keeping assist, collision mitigation, automatic high beam, and lane departure were not functioning properly. Our local Honda dealer diagnosed the vehicle as having a multipurpose camera failure. There were no accidents or damage of any sort that preceded this incident, and replacement of this camera cost us nearly $2000 out of pocket (invoice attached). There appear to be numerous similar reports on Honda internet forums, such as this one [XXX] ). Given the proven benefit of advanced safety systems, this failure absolutely increased the risk of collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

In late December of 2023, our 2020 Honda Pilot began showing a "brake system" warning light, as well as numerous dashboard warnings indicating that automatic cruise control, lane keeping assist, collision mitigation, automatic high beam, and lane departure were not functioning properly. Our local Honda dealer diagnosed the vehicle as having a multipurpose camera failure. There were no accidents or damage of any sort that preceded this incident, and replacement of this camera cost us nearly $2000 out of pocket (invoice attached). There appear to be numerous similar reports on Honda internet forums, such as this one [XXX] ). Given the proven benefit of advanced safety systems, this failure absolutely increased the risk of collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

In late December of 2023, our 2020 Honda Pilot began showing a "brake system" warning light, as well as numerous dashboard warnings indicating that automatic cruise control, lane keeping assist, collision mitigation, automatic high beam, and lane departure were not functioning properly. Our local Honda dealer diagnosed the vehicle as having a multipurpose camera failure. There were no accidents or damage of any sort that preceded this incident, and replacement of this camera cost us nearly $2000 out of pocket (invoice attached). There appear to be numerous similar reports on Honda internet forums, such as this one [XXX] ). Given the proven benefit of advanced safety systems, this failure absolutely increased the risk of collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HONDA
Mfg Campaign: 11577875
Notice Date: Mar 17, 2024
Recall Date: Mar 17, 2024
Honda (american Honda Motor Co.)
Campaign: 11576841 Other
Mar 12, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I had no prior warning that anything was wrong with my Pilot. I tried to start my vehicle and it would not stay running. We first replaced the battery and it still wouldn't run. We had the vehicle towed to the repair shop. We were told the fuel pump was bad and we had it replaced. Vehicle runs perfectly now. I know there is a recall on many Honda vehicles but my VIN number was not part of the fuel pump recall. I believe that it should have been part of the recall and that Honda should pay for the repair and towing.

Corrective Action:

I had no prior warning that anything was wrong with my Pilot. I tried to start my vehicle and it would not stay running. We first replaced the battery and it still wouldn't run. We had the vehicle towed to the repair shop. We were told the fuel pump was bad and we had it replaced. Vehicle runs perfectly now. I know there is a recall on many Honda vehicles but my VIN number was not part of the fuel pump recall. I believe that it should have been part of the recall and that Honda should pay for the repair and towing.

Additional Notes:

I had no prior warning that anything was wrong with my Pilot. I tried to start my vehicle and it would not stay running. We first replaced the battery and it still wouldn't run. We had the vehicle towed to the repair shop. We were told the fuel pump was bad and we had it replaced. Vehicle runs perfectly now. I know there is a recall on many Honda vehicles but my VIN number was not part of the fuel pump recall. I believe that it should have been part of the recall and that Honda should pay for the repair and towing.

Manufacturer: HONDA
Mfg Campaign: 11576841
Notice Date: Mar 12, 2024
Recall Date: Mar 12, 2024
Honda (american Honda Motor Co.)
Campaign: 11575686 Other
Mar 5, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Phantom braking from the CMBS collision avoidance system. It occurs randomly and applies brakes when the road is clear. The amount of braking varies from a partial second to more severe. This will cause an accident.

Corrective Action:

Phantom braking from the CMBS collision avoidance system. It occurs randomly and applies brakes when the road is clear. The amount of braking varies from a partial second to more severe. This will cause an accident.

Additional Notes:

Phantom braking from the CMBS collision avoidance system. It occurs randomly and applies brakes when the road is clear. The amount of braking varies from a partial second to more severe. This will cause an accident.

Manufacturer: HONDA
Mfg Campaign: 11575686
Notice Date: Mar 5, 2024
Recall Date: Mar 5, 2024
Honda (american Honda Motor Co.)
Campaign: 11575686 Other
Mar 5, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

Phantom braking from the CMBS collision avoidance system. It occurs randomly and applies brakes when the road is clear. The amount of braking varies from a partial second to more severe. This will cause an accident.

Corrective Action:

Phantom braking from the CMBS collision avoidance system. It occurs randomly and applies brakes when the road is clear. The amount of braking varies from a partial second to more severe. This will cause an accident.

Additional Notes:

Phantom braking from the CMBS collision avoidance system. It occurs randomly and applies brakes when the road is clear. The amount of braking varies from a partial second to more severe. This will cause an accident.

Manufacturer: HONDA
Mfg Campaign: 11575686
Notice Date: Mar 5, 2024
Recall Date: Mar 5, 2024
Honda (american Honda Motor Co.)
Campaign: 11575686 Other
Mar 5, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Phantom braking from the CMBS collision avoidance system. It occurs randomly and applies brakes when the road is clear. The amount of braking varies from a partial second to more severe. This will cause an accident.

Corrective Action:

Phantom braking from the CMBS collision avoidance system. It occurs randomly and applies brakes when the road is clear. The amount of braking varies from a partial second to more severe. This will cause an accident.

Additional Notes:

Phantom braking from the CMBS collision avoidance system. It occurs randomly and applies brakes when the road is clear. The amount of braking varies from a partial second to more severe. This will cause an accident.

Manufacturer: HONDA
Mfg Campaign: 11575686
Notice Date: Mar 5, 2024
Recall Date: Mar 5, 2024
Honda (american Honda Motor Co.)
Campaign: 11571995 Other
Feb 14, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The vehicle has a defect with the radio/audio/bluetooth system making a crackling sound while operating the vehicle. The Honda dealer acknowledged that this is a recall issue, although no recall currently exists and as a result they replaced the FAKRA service cables. This did not solve the problem and it is one that is common to all Honda Pilots of this year. It is very distracting and cannot be stopped unless the vehicle is completely shut off.

Corrective Action:

The vehicle has a defect with the radio/audio/bluetooth system making a crackling sound while operating the vehicle. The Honda dealer acknowledged that this is a recall issue, although no recall currently exists and as a result they replaced the FAKRA service cables. This did not solve the problem and it is one that is common to all Honda Pilots of this year. It is very distracting and cannot be stopped unless the vehicle is completely shut off.

Additional Notes:

The vehicle has a defect with the radio/audio/bluetooth system making a crackling sound while operating the vehicle. The Honda dealer acknowledged that this is a recall issue, although no recall currently exists and as a result they replaced the FAKRA service cables. This did not solve the problem and it is one that is common to all Honda Pilots of this year. It is very distracting and cannot be stopped unless the vehicle is completely shut off.

Manufacturer: HONDA
Mfg Campaign: 11571995
Notice Date: Feb 14, 2024
Recall Date: Feb 14, 2024
Honda (american Honda Motor Co.)
Campaign: 11571633 Other
Feb 13, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

We received written notice from Honda of NHTSA Recall Number 23V-858 of the Safety Recall for fuel pump failure and possible stalling and loss of power. The notice states that there is an increased risk of crash or injury, but they say they will be unable to perform repairs until the fall of 2024. When calling the local dealership they confirmed that they do not have any of the replacement parts to conduct the Recall repairs. It is wildly unacceptable that Honda will not begin repairs for at least another seven months given the vehicle can lose power and stall while driving. Vehicle owners should not be expected to pay for safety recall repairs up front in order to have a safe vehicle for their family.

Corrective Action:

We received written notice from Honda of NHTSA Recall Number 23V-858 of the Safety Recall for fuel pump failure and possible stalling and loss of power. The notice states that there is an increased risk of crash or injury, but they say they will be unable to perform repairs until the fall of 2024. When calling the local dealership they confirmed that they do not have any of the replacement parts to conduct the Recall repairs. It is wildly unacceptable that Honda will not begin repairs for at least another seven months given the vehicle can lose power and stall while driving. Vehicle owners should not be expected to pay for safety recall repairs up front in order to have a safe vehicle for their family.

Additional Notes:

We received written notice from Honda of NHTSA Recall Number 23V-858 of the Safety Recall for fuel pump failure and possible stalling and loss of power. The notice states that there is an increased risk of crash or injury, but they say they will be unable to perform repairs until the fall of 2024. When calling the local dealership they confirmed that they do not have any of the replacement parts to conduct the Recall repairs. It is wildly unacceptable that Honda will not begin repairs for at least another seven months given the vehicle can lose power and stall while driving. Vehicle owners should not be expected to pay for safety recall repairs up front in order to have a safe vehicle for their family.

Manufacturer: HONDA
Mfg Campaign: 11571633
Notice Date: Feb 13, 2024
Recall Date: Feb 13, 2024
Honda (american Honda Motor Co.)
Campaign: 11570886 Other
Feb 8, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: HONDA
Mfg Campaign: 11570886
Notice Date: Feb 8, 2024
Recall Date: Feb 8, 2024
Honda (american Honda Motor Co.)
Campaign: 11570359 Other
Feb 6, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Honda announced this recall in December it keeps showing up on my HondaLink app. Yet here we are in February nearly 2 months after the recall & they still do not have a fix. How many people are driving their recalled vehicles? Sorry but all Honda is doing is trying to limit their liability by telling owners there is a problem & not offering a solution. They need to be forced to get these vehicles fixed.

Corrective Action:

Honda announced this recall in December it keeps showing up on my HondaLink app. Yet here we are in February nearly 2 months after the recall & they still do not have a fix. How many people are driving their recalled vehicles? Sorry but all Honda is doing is trying to limit their liability by telling owners there is a problem & not offering a solution. They need to be forced to get these vehicles fixed.

Additional Notes:

Honda announced this recall in December it keeps showing up on my HondaLink app. Yet here we are in February nearly 2 months after the recall & they still do not have a fix. How many people are driving their recalled vehicles? Sorry but all Honda is doing is trying to limit their liability by telling owners there is a problem & not offering a solution. They need to be forced to get these vehicles fixed.

Manufacturer: HONDA
Mfg Campaign: 11570359
Notice Date: Feb 6, 2024
Recall Date: Feb 6, 2024
Honda (american Honda Motor Co.)
Campaign: 11569935 Other
Feb 5, 2024
Defect Description:

SUSPENSION

Potential Consequences:

I am told by Right Honda dealership in Scottsdale, AZ that the "front lower control arms" are tearing open after 3.5 years and approx. 48k miles. This is a premature failure that appears to have affected many other Honda owners. I am told that my steering can lose control as a result of this defect. The dealership charges over $1000 for this repair and it is just outside of warranty. Please investigate this dangerous defect.

Corrective Action:

I am told by Right Honda dealership in Scottsdale, AZ that the "front lower control arms" are tearing open after 3.5 years and approx. 48k miles. This is a premature failure that appears to have affected many other Honda owners. I am told that my steering can lose control as a result of this defect. The dealership charges over $1000 for this repair and it is just outside of warranty. Please investigate this dangerous defect.

Additional Notes:

I am told by Right Honda dealership in Scottsdale, AZ that the "front lower control arms" are tearing open after 3.5 years and approx. 48k miles. This is a premature failure that appears to have affected many other Honda owners. I am told that my steering can lose control as a result of this defect. The dealership charges over $1000 for this repair and it is just outside of warranty. Please investigate this dangerous defect.

Manufacturer: HONDA
Mfg Campaign: 11569935
Notice Date: Feb 5, 2024
Recall Date: Feb 5, 2024
Honda (american Honda Motor Co.)
Campaign: 11569696 Other
Feb 3, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Passenger side floor soaked. Dealer said it was a grommet that was missing on ac line and was fixed. However the issue is still happening. Had to replace carpet and most likely will have to again. And the problem is still not fixed.

Corrective Action:

Passenger side floor soaked. Dealer said it was a grommet that was missing on ac line and was fixed. However the issue is still happening. Had to replace carpet and most likely will have to again. And the problem is still not fixed.

Additional Notes:

Passenger side floor soaked. Dealer said it was a grommet that was missing on ac line and was fixed. However the issue is still happening. Had to replace carpet and most likely will have to again. And the problem is still not fixed.

Manufacturer: HONDA
Mfg Campaign: 11569696
Notice Date: Feb 3, 2024
Recall Date: Feb 3, 2024
Honda (american Honda Motor Co.)
Campaign: 11568470 Other
Jan 29, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Transmission was running hot causing the pilot to have a bad "jitter" when driving. The software had to be updated and transition had to be flushed a few times.

Corrective Action:

Transmission was running hot causing the pilot to have a bad "jitter" when driving. The software had to be updated and transition had to be flushed a few times.

Additional Notes:

Transmission was running hot causing the pilot to have a bad "jitter" when driving. The software had to be updated and transition had to be flushed a few times.

Manufacturer: HONDA
Mfg Campaign: 11568470
Notice Date: Jan 29, 2024
Recall Date: Jan 29, 2024
Honda (american Honda Motor Co.)
Campaign: 11568027 Other
Jan 26, 2024
Defect Description:

ENGINE

Potential Consequences:

Since I bought the car in 2019, Movie CD does not work all the time. Fixed once. Automatic emergency breaking. It does not stop. Have taken it to the dealership at least 4 times and they say they are not able to replicate the problem. Set the cruise speed control and it does not work. Currently not working for over a month. The engine transmission does not stop the car and if it does work the car does not stop totally and car jumps 2-3 feet while foot is on brake. Dealership say they can not duplicate the problem.

Corrective Action:

Since I bought the car in 2019, Movie CD does not work all the time. Fixed once. Automatic emergency breaking. It does not stop. Have taken it to the dealership at least 4 times and they say they are not able to replicate the problem. Set the cruise speed control and it does not work. Currently not working for over a month. The engine transmission does not stop the car and if it does work the car does not stop totally and car jumps 2-3 feet while foot is on brake. Dealership say they can not duplicate the problem.

Additional Notes:

Since I bought the car in 2019, Movie CD does not work all the time. Fixed once. Automatic emergency breaking. It does not stop. Have taken it to the dealership at least 4 times and they say they are not able to replicate the problem. Set the cruise speed control and it does not work. Currently not working for over a month. The engine transmission does not stop the car and if it does work the car does not stop totally and car jumps 2-3 feet while foot is on brake. Dealership say they can not duplicate the problem.

Manufacturer: HONDA
Mfg Campaign: 11568027
Notice Date: Jan 26, 2024
Recall Date: Jan 26, 2024

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