Complaints & Recalls
Official Safety Recalls - Important!
197 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VEU, AEV, ZET
Recall Date: Jun 29, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FE5
Recall Date: Mar 16, 2023
Honda (american Honda Motor Co.)
Safety Issue:
American Honda Motor Co. (Honda) is recalling certain 2021 Pilot vehicles equipped with Continental CrossContact LX Sport 245/50R20 102 H tires with DOT serial number A376 D3K9 2920 and mold numbers S-421920 and S-421921. The tires may have been cured for a time beyond the specification limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U8Y
Recall Date: Nov 20, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y7Y
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T89
Recall Date: Jul 28, 2020
Consumer Complaints
479 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
VSA modulator failed at approximately 69,000 miles. Safety features were inoperable putting my family at risk. Dash said to contact a dealership and to not drive the vehicle. The dealer informed us that the car was safe to drive as long as it wasn't making any funny noises. I paid the dealer to replace the VSA modulator per their diagnosis but then upon the car being returned to my possession, I was informed all the alarms are present on the car again. The dealer is instructing that I now need to replace the forward camera / radar sensor.
Corrective Action:
VSA modulator failed at approximately 69,000 miles. Safety features were inoperable putting my family at risk. Dash said to contact a dealership and to not drive the vehicle. The dealer informed us that the car was safe to drive as long as it wasn't making any funny noises. I paid the dealer to replace the VSA modulator per their diagnosis but then upon the car being returned to my possession, I was informed all the alarms are present on the car again. The dealer is instructing that I now need to replace the forward camera / radar sensor.
Additional Notes:
VSA modulator failed at approximately 69,000 miles. Safety features were inoperable putting my family at risk. Dash said to contact a dealership and to not drive the vehicle. The dealer informed us that the car was safe to drive as long as it wasn't making any funny noises. I paid the dealer to replace the VSA modulator per their diagnosis but then upon the car being returned to my possession, I was informed all the alarms are present on the car again. The dealer is instructing that I now need to replace the forward camera / radar sensor.
Mfg Campaign: 11592757
Recall Date: Jun 5, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The automatic start/stop feature has caused several stalls at intersections. It has taken repeated efforts to restart the vehicle, once resulting in a near miss situation. What is especially worrying is that my [XXX] driver was behind the wheel during one instance. In the past 48 hours, it has happened three times. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The automatic start/stop feature has caused several stalls at intersections. It has taken repeated efforts to restart the vehicle, once resulting in a near miss situation. What is especially worrying is that my [XXX] driver was behind the wheel during one instance. In the past 48 hours, it has happened three times. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The automatic start/stop feature has caused several stalls at intersections. It has taken repeated efforts to restart the vehicle, once resulting in a near miss situation. What is especially worrying is that my [XXX] driver was behind the wheel during one instance. In the past 48 hours, it has happened three times. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11591718
Recall Date: May 31, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
My Honda Pilot has, on multiple occasions, just died after the auto engine idle stop engaged. I have had to put my vehicle back in park, restart it, immediately disable the auto idle stop and put it back in drive. On several other occasions it has also said "engine idle stop system unavailable". Even with that useless feature disabled my car will hesitate and kinda sputter when I stop at red lights. It's dangerous. I just bought this car from the Toyota Dealership in my area so I shouldn't be having these issues. There's less than 28,000 miles on it, I shouldn't be having any issues whatsoever.
Corrective Action:
My Honda Pilot has, on multiple occasions, just died after the auto engine idle stop engaged. I have had to put my vehicle back in park, restart it, immediately disable the auto idle stop and put it back in drive. On several other occasions it has also said "engine idle stop system unavailable". Even with that useless feature disabled my car will hesitate and kinda sputter when I stop at red lights. It's dangerous. I just bought this car from the Toyota Dealership in my area so I shouldn't be having these issues. There's less than 28,000 miles on it, I shouldn't be having any issues whatsoever.
Additional Notes:
My Honda Pilot has, on multiple occasions, just died after the auto engine idle stop engaged. I have had to put my vehicle back in park, restart it, immediately disable the auto idle stop and put it back in drive. On several other occasions it has also said "engine idle stop system unavailable". Even with that useless feature disabled my car will hesitate and kinda sputter when I stop at red lights. It's dangerous. I just bought this car from the Toyota Dealership in my area so I shouldn't be having these issues. There's less than 28,000 miles on it, I shouldn't be having any issues whatsoever.
Mfg Campaign: 11590843
Recall Date: May 26, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My 2021 Honda Pilot experienced premature degradation of front and rear rotors and brake pads after 21,869 miles due to extreme rust pitting and scoring. Vehicle started displaying brake warning message while driving.
Corrective Action:
My 2021 Honda Pilot experienced premature degradation of front and rear rotors and brake pads after 21,869 miles due to extreme rust pitting and scoring. Vehicle started displaying brake warning message while driving.
Additional Notes:
My 2021 Honda Pilot experienced premature degradation of front and rear rotors and brake pads after 21,869 miles due to extreme rust pitting and scoring. Vehicle started displaying brake warning message while driving.
Mfg Campaign: 11590525
Recall Date: May 24, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have 4 car washed for this car so far Ive only had it for a few weeks. Every time I wash it the dome light/rear mirror leaks water and wets the entire cup holder and center console.
Corrective Action:
I have 4 car washed for this car so far Ive only had it for a few weeks. Every time I wash it the dome light/rear mirror leaks water and wets the entire cup holder and center console.
Additional Notes:
I have 4 car washed for this car so far Ive only had it for a few weeks. Every time I wash it the dome light/rear mirror leaks water and wets the entire cup holder and center console.
Mfg Campaign: 11589996
Recall Date: May 21, 2024
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I have 4 car washed for this car so far Ive only had it for a few weeks. Every time I wash it the dome light/rear mirror leaks water and wets the entire cup holder and center console.
Corrective Action:
I have 4 car washed for this car so far Ive only had it for a few weeks. Every time I wash it the dome light/rear mirror leaks water and wets the entire cup holder and center console.
Additional Notes:
I have 4 car washed for this car so far Ive only had it for a few weeks. Every time I wash it the dome light/rear mirror leaks water and wets the entire cup holder and center console.
Mfg Campaign: 11589996
Recall Date: May 21, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This has now happened twice, resulting in my infant getting locked in the car. I unlocked the car open the driver side second door where my car seat is. I buckle in my infant put in my bag and then go to get in the driver side door and the car has locked itself with my key in my bag that I put inside the car with my baby. Either the car should not lock with the key inside of it or there should not be a timed lock system once the car has been opened.
Corrective Action:
This has now happened twice, resulting in my infant getting locked in the car. I unlocked the car open the driver side second door where my car seat is. I buckle in my infant put in my bag and then go to get in the driver side door and the car has locked itself with my key in my bag that I put inside the car with my baby. Either the car should not lock with the key inside of it or there should not be a timed lock system once the car has been opened.
Additional Notes:
This has now happened twice, resulting in my infant getting locked in the car. I unlocked the car open the driver side second door where my car seat is. I buckle in my infant put in my bag and then go to get in the driver side door and the car has locked itself with my key in my bag that I put inside the car with my baby. Either the car should not lock with the key inside of it or there should not be a timed lock system once the car has been opened.
Mfg Campaign: 11586110
Recall Date: Apr 30, 2024
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Side view mirrors started shaking few months after buying car, had them replaced under warranty. After replacement drivers side was so distorted I took it back. They replaced again, still distorted but better. Too, to dealer for service and they replaced again due to recall, mirror is so distorted again i can barely see out it. I see many complaints on forums regarding this. Honda needs to correct this with the proper glass before an accident happens
Corrective Action:
Side view mirrors started shaking few months after buying car, had them replaced under warranty. After replacement drivers side was so distorted I took it back. They replaced again, still distorted but better. Too, to dealer for service and they replaced again due to recall, mirror is so distorted again i can barely see out it. I see many complaints on forums regarding this. Honda needs to correct this with the proper glass before an accident happens
Additional Notes:
Side view mirrors started shaking few months after buying car, had them replaced under warranty. After replacement drivers side was so distorted I took it back. They replaced again, still distorted but better. Too, to dealer for service and they replaced again due to recall, mirror is so distorted again i can barely see out it. I see many complaints on forums regarding this. Honda needs to correct this with the proper glass before an accident happens
Mfg Campaign: 11584187
Recall Date: Apr 20, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I see there is an investigation involving the automatic emergency braking on some Hondas. I previously owned a 2018 Honda Accord, but currently own a 2021 Honda Pilot. Both had/have the automatic emergency braking. Both cars have the same issue with hard braking for no reason. To me the Pilot is worse due to almost having 2 people rear end me due to the random hard breaking. In my opinion the investigation needs to possibly expand into other models. It has never been reproduced as I just assumed it happens. It definitely puts people at risk.
Corrective Action:
I see there is an investigation involving the automatic emergency braking on some Hondas. I previously owned a 2018 Honda Accord, but currently own a 2021 Honda Pilot. Both had/have the automatic emergency braking. Both cars have the same issue with hard braking for no reason. To me the Pilot is worse due to almost having 2 people rear end me due to the random hard breaking. In my opinion the investigation needs to possibly expand into other models. It has never been reproduced as I just assumed it happens. It definitely puts people at risk.
Additional Notes:
I see there is an investigation involving the automatic emergency braking on some Hondas. I previously owned a 2018 Honda Accord, but currently own a 2021 Honda Pilot. Both had/have the automatic emergency braking. Both cars have the same issue with hard braking for no reason. To me the Pilot is worse due to almost having 2 people rear end me due to the random hard breaking. In my opinion the investigation needs to possibly expand into other models. It has never been reproduced as I just assumed it happens. It definitely puts people at risk.
Mfg Campaign: 11583923
Recall Date: Apr 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I see there is an investigation involving the automatic emergency braking on some Hondas. I previously owned a 2018 Honda Accord, but currently own a 2021 Honda Pilot. Both had/have the automatic emergency braking. Both cars have the same issue with hard braking for no reason. To me the Pilot is worse due to almost having 2 people rear end me due to the random hard breaking. In my opinion the investigation needs to possibly expand into other models. It has never been reproduced as I just assumed it happens. It definitely puts people at risk.
Corrective Action:
I see there is an investigation involving the automatic emergency braking on some Hondas. I previously owned a 2018 Honda Accord, but currently own a 2021 Honda Pilot. Both had/have the automatic emergency braking. Both cars have the same issue with hard braking for no reason. To me the Pilot is worse due to almost having 2 people rear end me due to the random hard breaking. In my opinion the investigation needs to possibly expand into other models. It has never been reproduced as I just assumed it happens. It definitely puts people at risk.
Additional Notes:
I see there is an investigation involving the automatic emergency braking on some Hondas. I previously owned a 2018 Honda Accord, but currently own a 2021 Honda Pilot. Both had/have the automatic emergency braking. Both cars have the same issue with hard braking for no reason. To me the Pilot is worse due to almost having 2 people rear end me due to the random hard breaking. In my opinion the investigation needs to possibly expand into other models. It has never been reproduced as I just assumed it happens. It definitely puts people at risk.
Mfg Campaign: 11583923
Recall Date: Apr 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Frequently, my 2021 Honda will apply the brakes without warning or very abruptly. While using the adaptive cruise control, the car will brake suddenly when there is not a car anywhere near me. Also, when driving on two lane roads, the car slams on the brakes when there is not a car in front of me.
Corrective Action:
Frequently, my 2021 Honda will apply the brakes without warning or very abruptly. While using the adaptive cruise control, the car will brake suddenly when there is not a car anywhere near me. Also, when driving on two lane roads, the car slams on the brakes when there is not a car in front of me.
Additional Notes:
Frequently, my 2021 Honda will apply the brakes without warning or very abruptly. While using the adaptive cruise control, the car will brake suddenly when there is not a car anywhere near me. Also, when driving on two lane roads, the car slams on the brakes when there is not a car in front of me.
Mfg Campaign: 11583707
Recall Date: Apr 17, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Frequently, my 2021 Honda will apply the brakes without warning or very abruptly. While using the adaptive cruise control, the car will brake suddenly when there is not a car anywhere near me. Also, when driving on two lane roads, the car slams on the brakes when there is not a car in front of me.
Corrective Action:
Frequently, my 2021 Honda will apply the brakes without warning or very abruptly. While using the adaptive cruise control, the car will brake suddenly when there is not a car anywhere near me. Also, when driving on two lane roads, the car slams on the brakes when there is not a car in front of me.
Additional Notes:
Frequently, my 2021 Honda will apply the brakes without warning or very abruptly. While using the adaptive cruise control, the car will brake suddenly when there is not a car anywhere near me. Also, when driving on two lane roads, the car slams on the brakes when there is not a car in front of me.
Mfg Campaign: 11583707
Recall Date: Apr 17, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Frequently, my 2021 Honda will apply the brakes without warning or very abruptly. While using the adaptive cruise control, the car will brake suddenly when there is not a car anywhere near me. Also, when driving on two lane roads, the car slams on the brakes when there is not a car in front of me.
Corrective Action:
Frequently, my 2021 Honda will apply the brakes without warning or very abruptly. While using the adaptive cruise control, the car will brake suddenly when there is not a car anywhere near me. Also, when driving on two lane roads, the car slams on the brakes when there is not a car in front of me.
Additional Notes:
Frequently, my 2021 Honda will apply the brakes without warning or very abruptly. While using the adaptive cruise control, the car will brake suddenly when there is not a car anywhere near me. Also, when driving on two lane roads, the car slams on the brakes when there is not a car in front of me.
Mfg Campaign: 11583707
Recall Date: Apr 17, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The warning lights beep and blink. All problems can’t be used
Corrective Action:
The warning lights beep and blink. All problems can’t be used
Additional Notes:
The warning lights beep and blink. All problems can’t be used
Mfg Campaign: 11581823
Recall Date: Apr 8, 2024
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The warning lights beep and blink. All problems can’t be used
Corrective Action:
The warning lights beep and blink. All problems can’t be used
Additional Notes:
The warning lights beep and blink. All problems can’t be used
Mfg Campaign: 11581823
Recall Date: Apr 8, 2024
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The warning lights beep and blink. All problems can’t be used
Corrective Action:
The warning lights beep and blink. All problems can’t be used
Additional Notes:
The warning lights beep and blink. All problems can’t be used
Mfg Campaign: 11581823
Recall Date: Apr 8, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The infotainment screen went black. No back up camera available.
Corrective Action:
The infotainment screen went black. No back up camera available.
Additional Notes:
The infotainment screen went black. No back up camera available.
Mfg Campaign: 11581274
Recall Date: Apr 5, 2024
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
On 3/18/24 I started my car on a routine after school pickup trip but my notification system started blinking with different sensor problems. I took pictures of the display and tried to drive my car and saw at the time it did not affect drivability. I made an appointment with my dealer and brought it in 3/25/24. I started researching if there might be a pattern with other Honda Pilots and did find some discussion boards about 2020/2021 Honda Pilot that had a similar event—sensor problems displaying for no evident triggering event. I brought my car in for the appointment and the advisor said they would run a diagnostic as well as address 2 active recalls on my Pilot and take care of the maintenance. The diagnostic test showed that I have a faulty front multi purpose camera that must be replaced. Ny car has about $70K miles so it is outside the warranty period so I am having to pay for this repair myself. Note: the active recall that was repaired at this same visit was an issue with wiring in the rear camera. I asked the advisor if it was possible that the camera issues were related even though they were different cameras and he said at the moment there were no recalls for the multipurpose camera so he could not say. I am submitting this claim to document a possible safety concern that should be covered under a recall. Other incidents noted: when advisor asked if I had experienced any issues starting car, I did mention that last summer appx. Aug 2023 at a stop light my car went in idle mode (auto start/stop function) but when I took my foot off brake to go on green light the car did not restart. I had to get my key and push it into the ignition button to restart it. This has happened 2 since I’ve had the car. With all the recalls and these auto stop/start issues, I have experienced lower confidence & satisfaction in my Honda Pilot, but I am worried that safety may be an issue as well.
Corrective Action:
On 3/18/24 I started my car on a routine after school pickup trip but my notification system started blinking with different sensor problems. I took pictures of the display and tried to drive my car and saw at the time it did not affect drivability. I made an appointment with my dealer and brought it in 3/25/24. I started researching if there might be a pattern with other Honda Pilots and did find some discussion boards about 2020/2021 Honda Pilot that had a similar event—sensor problems displaying for no evident triggering event. I brought my car in for the appointment and the advisor said they would run a diagnostic as well as address 2 active recalls on my Pilot and take care of the maintenance. The diagnostic test showed that I have a faulty front multi purpose camera that must be replaced. Ny car has about $70K miles so it is outside the warranty period so I am having to pay for this repair myself. Note: the active recall that was repaired at this same visit was an issue with wiring in the rear camera. I asked the advisor if it was possible that the camera issues were related even though they were different cameras and he said at the moment there were no recalls for the multipurpose camera so he could not say. I am submitting this claim to document a possible safety concern that should be covered under a recall. Other incidents noted: when advisor asked if I had experienced any issues starting car, I did mention that last summer appx. Aug 2023 at a stop light my car went in idle mode (auto start/stop function) but when I took my foot off brake to go on green light the car did not restart. I had to get my key and push it into the ignition button to restart it. This has happened 2 since I’ve had the car. With all the recalls and these auto stop/start issues, I have experienced lower confidence & satisfaction in my Honda Pilot, but I am worried that safety may be an issue as well.
Additional Notes:
On 3/18/24 I started my car on a routine after school pickup trip but my notification system started blinking with different sensor problems. I took pictures of the display and tried to drive my car and saw at the time it did not affect drivability. I made an appointment with my dealer and brought it in 3/25/24. I started researching if there might be a pattern with other Honda Pilots and did find some discussion boards about 2020/2021 Honda Pilot that had a similar event—sensor problems displaying for no evident triggering event. I brought my car in for the appointment and the advisor said they would run a diagnostic as well as address 2 active recalls on my Pilot and take care of the maintenance. The diagnostic test showed that I have a faulty front multi purpose camera that must be replaced. Ny car has about $70K miles so it is outside the warranty period so I am having to pay for this repair myself. Note: the active recall that was repaired at this same visit was an issue with wiring in the rear camera. I asked the advisor if it was possible that the camera issues were related even though they were different cameras and he said at the moment there were no recalls for the multipurpose camera so he could not say. I am submitting this claim to document a possible safety concern that should be covered under a recall. Other incidents noted: when advisor asked if I had experienced any issues starting car, I did mention that last summer appx. Aug 2023 at a stop light my car went in idle mode (auto start/stop function) but when I took my foot off brake to go on green light the car did not restart. I had to get my key and push it into the ignition button to restart it. This has happened 2 since I’ve had the car. With all the recalls and these auto stop/start issues, I have experienced lower confidence & satisfaction in my Honda Pilot, but I am worried that safety may be an issue as well.
Mfg Campaign: 11579398
Recall Date: Mar 25, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On 3/18/24 I started my car on a routine after school pickup trip but my notification system started blinking with different sensor problems. I took pictures of the display and tried to drive my car and saw at the time it did not affect drivability. I made an appointment with my dealer and brought it in 3/25/24. I started researching if there might be a pattern with other Honda Pilots and did find some discussion boards about 2020/2021 Honda Pilot that had a similar event—sensor problems displaying for no evident triggering event. I brought my car in for the appointment and the advisor said they would run a diagnostic as well as address 2 active recalls on my Pilot and take care of the maintenance. The diagnostic test showed that I have a faulty front multi purpose camera that must be replaced. Ny car has about $70K miles so it is outside the warranty period so I am having to pay for this repair myself. Note: the active recall that was repaired at this same visit was an issue with wiring in the rear camera. I asked the advisor if it was possible that the camera issues were related even though they were different cameras and he said at the moment there were no recalls for the multipurpose camera so he could not say. I am submitting this claim to document a possible safety concern that should be covered under a recall. Other incidents noted: when advisor asked if I had experienced any issues starting car, I did mention that last summer appx. Aug 2023 at a stop light my car went in idle mode (auto start/stop function) but when I took my foot off brake to go on green light the car did not restart. I had to get my key and push it into the ignition button to restart it. This has happened 2 since I’ve had the car. With all the recalls and these auto stop/start issues, I have experienced lower confidence & satisfaction in my Honda Pilot, but I am worried that safety may be an issue as well.
Corrective Action:
On 3/18/24 I started my car on a routine after school pickup trip but my notification system started blinking with different sensor problems. I took pictures of the display and tried to drive my car and saw at the time it did not affect drivability. I made an appointment with my dealer and brought it in 3/25/24. I started researching if there might be a pattern with other Honda Pilots and did find some discussion boards about 2020/2021 Honda Pilot that had a similar event—sensor problems displaying for no evident triggering event. I brought my car in for the appointment and the advisor said they would run a diagnostic as well as address 2 active recalls on my Pilot and take care of the maintenance. The diagnostic test showed that I have a faulty front multi purpose camera that must be replaced. Ny car has about $70K miles so it is outside the warranty period so I am having to pay for this repair myself. Note: the active recall that was repaired at this same visit was an issue with wiring in the rear camera. I asked the advisor if it was possible that the camera issues were related even though they were different cameras and he said at the moment there were no recalls for the multipurpose camera so he could not say. I am submitting this claim to document a possible safety concern that should be covered under a recall. Other incidents noted: when advisor asked if I had experienced any issues starting car, I did mention that last summer appx. Aug 2023 at a stop light my car went in idle mode (auto start/stop function) but when I took my foot off brake to go on green light the car did not restart. I had to get my key and push it into the ignition button to restart it. This has happened 2 since I’ve had the car. With all the recalls and these auto stop/start issues, I have experienced lower confidence & satisfaction in my Honda Pilot, but I am worried that safety may be an issue as well.
Additional Notes:
On 3/18/24 I started my car on a routine after school pickup trip but my notification system started blinking with different sensor problems. I took pictures of the display and tried to drive my car and saw at the time it did not affect drivability. I made an appointment with my dealer and brought it in 3/25/24. I started researching if there might be a pattern with other Honda Pilots and did find some discussion boards about 2020/2021 Honda Pilot that had a similar event—sensor problems displaying for no evident triggering event. I brought my car in for the appointment and the advisor said they would run a diagnostic as well as address 2 active recalls on my Pilot and take care of the maintenance. The diagnostic test showed that I have a faulty front multi purpose camera that must be replaced. Ny car has about $70K miles so it is outside the warranty period so I am having to pay for this repair myself. Note: the active recall that was repaired at this same visit was an issue with wiring in the rear camera. I asked the advisor if it was possible that the camera issues were related even though they were different cameras and he said at the moment there were no recalls for the multipurpose camera so he could not say. I am submitting this claim to document a possible safety concern that should be covered under a recall. Other incidents noted: when advisor asked if I had experienced any issues starting car, I did mention that last summer appx. Aug 2023 at a stop light my car went in idle mode (auto start/stop function) but when I took my foot off brake to go on green light the car did not restart. I had to get my key and push it into the ignition button to restart it. This has happened 2 since I’ve had the car. With all the recalls and these auto stop/start issues, I have experienced lower confidence & satisfaction in my Honda Pilot, but I am worried that safety may be an issue as well.
Mfg Campaign: 11579398
Recall Date: Mar 25, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On 3/18/24 I started my car on a routine after school pickup trip but my notification system started blinking with different sensor problems. I took pictures of the display and tried to drive my car and saw at the time it did not affect drivability. I made an appointment with my dealer and brought it in 3/25/24. I started researching if there might be a pattern with other Honda Pilots and did find some discussion boards about 2020/2021 Honda Pilot that had a similar event—sensor problems displaying for no evident triggering event. I brought my car in for the appointment and the advisor said they would run a diagnostic as well as address 2 active recalls on my Pilot and take care of the maintenance. The diagnostic test showed that I have a faulty front multi purpose camera that must be replaced. Ny car has about $70K miles so it is outside the warranty period so I am having to pay for this repair myself. Note: the active recall that was repaired at this same visit was an issue with wiring in the rear camera. I asked the advisor if it was possible that the camera issues were related even though they were different cameras and he said at the moment there were no recalls for the multipurpose camera so he could not say. I am submitting this claim to document a possible safety concern that should be covered under a recall. Other incidents noted: when advisor asked if I had experienced any issues starting car, I did mention that last summer appx. Aug 2023 at a stop light my car went in idle mode (auto start/stop function) but when I took my foot off brake to go on green light the car did not restart. I had to get my key and push it into the ignition button to restart it. This has happened 2 since I’ve had the car. With all the recalls and these auto stop/start issues, I have experienced lower confidence & satisfaction in my Honda Pilot, but I am worried that safety may be an issue as well.
Corrective Action:
On 3/18/24 I started my car on a routine after school pickup trip but my notification system started blinking with different sensor problems. I took pictures of the display and tried to drive my car and saw at the time it did not affect drivability. I made an appointment with my dealer and brought it in 3/25/24. I started researching if there might be a pattern with other Honda Pilots and did find some discussion boards about 2020/2021 Honda Pilot that had a similar event—sensor problems displaying for no evident triggering event. I brought my car in for the appointment and the advisor said they would run a diagnostic as well as address 2 active recalls on my Pilot and take care of the maintenance. The diagnostic test showed that I have a faulty front multi purpose camera that must be replaced. Ny car has about $70K miles so it is outside the warranty period so I am having to pay for this repair myself. Note: the active recall that was repaired at this same visit was an issue with wiring in the rear camera. I asked the advisor if it was possible that the camera issues were related even though they were different cameras and he said at the moment there were no recalls for the multipurpose camera so he could not say. I am submitting this claim to document a possible safety concern that should be covered under a recall. Other incidents noted: when advisor asked if I had experienced any issues starting car, I did mention that last summer appx. Aug 2023 at a stop light my car went in idle mode (auto start/stop function) but when I took my foot off brake to go on green light the car did not restart. I had to get my key and push it into the ignition button to restart it. This has happened 2 since I’ve had the car. With all the recalls and these auto stop/start issues, I have experienced lower confidence & satisfaction in my Honda Pilot, but I am worried that safety may be an issue as well.
Additional Notes:
On 3/18/24 I started my car on a routine after school pickup trip but my notification system started blinking with different sensor problems. I took pictures of the display and tried to drive my car and saw at the time it did not affect drivability. I made an appointment with my dealer and brought it in 3/25/24. I started researching if there might be a pattern with other Honda Pilots and did find some discussion boards about 2020/2021 Honda Pilot that had a similar event—sensor problems displaying for no evident triggering event. I brought my car in for the appointment and the advisor said they would run a diagnostic as well as address 2 active recalls on my Pilot and take care of the maintenance. The diagnostic test showed that I have a faulty front multi purpose camera that must be replaced. Ny car has about $70K miles so it is outside the warranty period so I am having to pay for this repair myself. Note: the active recall that was repaired at this same visit was an issue with wiring in the rear camera. I asked the advisor if it was possible that the camera issues were related even though they were different cameras and he said at the moment there were no recalls for the multipurpose camera so he could not say. I am submitting this claim to document a possible safety concern that should be covered under a recall. Other incidents noted: when advisor asked if I had experienced any issues starting car, I did mention that last summer appx. Aug 2023 at a stop light my car went in idle mode (auto start/stop function) but when I took my foot off brake to go on green light the car did not restart. I had to get my key and push it into the ignition button to restart it. This has happened 2 since I’ve had the car. With all the recalls and these auto stop/start issues, I have experienced lower confidence & satisfaction in my Honda Pilot, but I am worried that safety may be an issue as well.
Mfg Campaign: 11579398
Recall Date: Mar 25, 2024
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