Complaints & Recalls
Official Safety Recalls - Important!
38 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 108, "Lamps, Reflective Devices, and Associated Equipment" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Mfg Campaign: FLX, XLY
Recall Date: Jun 12, 2025
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: EL1, AL0
Recall Date: Jan 23, 2025
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: OKM
Recall Date: Nov 27, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall Date: Nov 14, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Pilot vehicles. Due to a manufacturing error, the gear box assembly may contain a loose ball bearing, which can result in a loss of steering control or steering lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FFX
Recall Date: Nov 2, 2023
Consumer Complaints
93 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
on 3/9/24 while traveling west on I10 the panoramic rooftop window shattered. Had the canvas from the sunroof been rolled back the shattered glass from the window would have come down on my husband and myself while driving 75 miles per hour. Because the glass shattered it had to be taken back to the dealer for repair. Which is still there 6/17/24. The glass was embedded in the track for the skylight. Dealer is aware of issue.
Corrective Action:
on 3/9/24 while traveling west on I10 the panoramic rooftop window shattered. Had the canvas from the sunroof been rolled back the shattered glass from the window would have come down on my husband and myself while driving 75 miles per hour. Because the glass shattered it had to be taken back to the dealer for repair. Which is still there 6/17/24. The glass was embedded in the track for the skylight. Dealer is aware of issue.
Additional Notes:
on 3/9/24 while traveling west on I10 the panoramic rooftop window shattered. Had the canvas from the sunroof been rolled back the shattered glass from the window would have come down on my husband and myself while driving 75 miles per hour. Because the glass shattered it had to be taken back to the dealer for repair. Which is still there 6/17/24. The glass was embedded in the track for the skylight. Dealer is aware of issue.
Mfg Campaign: 11594907
Recall Date: Jun 17, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
My Pilot has less than 1300 miles on it and when in lower gears the transmission will rev high, hesitate, then jerk forward, at times feeling as though it’s losing power before the gear catches. Called the dealership who told me it’s normal and without any warning lights on they won’t find anything.
Corrective Action:
My Pilot has less than 1300 miles on it and when in lower gears the transmission will rev high, hesitate, then jerk forward, at times feeling as though it’s losing power before the gear catches. Called the dealership who told me it’s normal and without any warning lights on they won’t find anything.
Additional Notes:
My Pilot has less than 1300 miles on it and when in lower gears the transmission will rev high, hesitate, then jerk forward, at times feeling as though it’s losing power before the gear catches. Called the dealership who told me it’s normal and without any warning lights on they won’t find anything.
Mfg Campaign: 11594504
Recall Date: Jun 15, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Several crunching noises and knocking noises when moving the steering wheel at low speeds.
Corrective Action:
Several crunching noises and knocking noises when moving the steering wheel at low speeds.
Additional Notes:
Several crunching noises and knocking noises when moving the steering wheel at low speeds.
Mfg Campaign: 11590032
Recall Date: May 21, 2024
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Every time I drive my 2024 Honda Pilot I get dizzy and a headache from the distorted windshield. This is very dangerous to drive like this everyday to my jobs.
Corrective Action:
Every time I drive my 2024 Honda Pilot I get dizzy and a headache from the distorted windshield. This is very dangerous to drive like this everyday to my jobs.
Additional Notes:
Every time I drive my 2024 Honda Pilot I get dizzy and a headache from the distorted windshield. This is very dangerous to drive like this everyday to my jobs.
Mfg Campaign: 11585720
Recall Date: Apr 28, 2024
Honda (american Honda Motor Co.)
Defect Description:
SEAT BELTS
Potential Consequences:
While driving in the city a warning came up on the dash stating "Supplemental restraint system problem. See your dealer." and the red seat belt/air bag symbol turned on and remained on for the remainder of the drive home (about 45 min at variable speed). As soon as I got home I turned the car off and back on and the warnings disappeared. I drove the vehicle for another 30 minutes and the warnings did not re-appear. However, I noticed that the seat belts used to tighten / lock while the vehicle was in D (drive) but they no longer do. I also tried performing a hard stop in a safe area to see if the belt would lock while my body was jolted forward but it did not. The vehicle had 6 passengers when the warning first came on and all of us experienced loose belts. This makes me concerned about the functionality of the restraint system, especially in the event of a crash.
Corrective Action:
While driving in the city a warning came up on the dash stating "Supplemental restraint system problem. See your dealer." and the red seat belt/air bag symbol turned on and remained on for the remainder of the drive home (about 45 min at variable speed). As soon as I got home I turned the car off and back on and the warnings disappeared. I drove the vehicle for another 30 minutes and the warnings did not re-appear. However, I noticed that the seat belts used to tighten / lock while the vehicle was in D (drive) but they no longer do. I also tried performing a hard stop in a safe area to see if the belt would lock while my body was jolted forward but it did not. The vehicle had 6 passengers when the warning first came on and all of us experienced loose belts. This makes me concerned about the functionality of the restraint system, especially in the event of a crash.
Additional Notes:
While driving in the city a warning came up on the dash stating "Supplemental restraint system problem. See your dealer." and the red seat belt/air bag symbol turned on and remained on for the remainder of the drive home (about 45 min at variable speed). As soon as I got home I turned the car off and back on and the warnings disappeared. I drove the vehicle for another 30 minutes and the warnings did not re-appear. However, I noticed that the seat belts used to tighten / lock while the vehicle was in D (drive) but they no longer do. I also tried performing a hard stop in a safe area to see if the belt would lock while my body was jolted forward but it did not. The vehicle had 6 passengers when the warning first came on and all of us experienced loose belts. This makes me concerned about the functionality of the restraint system, especially in the event of a crash.
Mfg Campaign: 11583968
Recall Date: Apr 19, 2024
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
While driving in the city a warning came up on the dash stating "Supplemental restraint system problem. See your dealer." and the red seat belt/air bag symbol turned on and remained on for the remainder of the drive home (about 45 min at variable speed). As soon as I got home I turned the car off and back on and the warnings disappeared. I drove the vehicle for another 30 minutes and the warnings did not re-appear. However, I noticed that the seat belts used to tighten / lock while the vehicle was in D (drive) but they no longer do. I also tried performing a hard stop in a safe area to see if the belt would lock while my body was jolted forward but it did not. The vehicle had 6 passengers when the warning first came on and all of us experienced loose belts. This makes me concerned about the functionality of the restraint system, especially in the event of a crash.
Corrective Action:
While driving in the city a warning came up on the dash stating "Supplemental restraint system problem. See your dealer." and the red seat belt/air bag symbol turned on and remained on for the remainder of the drive home (about 45 min at variable speed). As soon as I got home I turned the car off and back on and the warnings disappeared. I drove the vehicle for another 30 minutes and the warnings did not re-appear. However, I noticed that the seat belts used to tighten / lock while the vehicle was in D (drive) but they no longer do. I also tried performing a hard stop in a safe area to see if the belt would lock while my body was jolted forward but it did not. The vehicle had 6 passengers when the warning first came on and all of us experienced loose belts. This makes me concerned about the functionality of the restraint system, especially in the event of a crash.
Additional Notes:
While driving in the city a warning came up on the dash stating "Supplemental restraint system problem. See your dealer." and the red seat belt/air bag symbol turned on and remained on for the remainder of the drive home (about 45 min at variable speed). As soon as I got home I turned the car off and back on and the warnings disappeared. I drove the vehicle for another 30 minutes and the warnings did not re-appear. However, I noticed that the seat belts used to tighten / lock while the vehicle was in D (drive) but they no longer do. I also tried performing a hard stop in a safe area to see if the belt would lock while my body was jolted forward but it did not. The vehicle had 6 passengers when the warning first came on and all of us experienced loose belts. This makes me concerned about the functionality of the restraint system, especially in the event of a crash.
Mfg Campaign: 11583968
Recall Date: Apr 19, 2024
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I noticed the windshield was distorted and wavy after purchasing my 2024 Elite. Honda approved the first replacement right away. The dealership claims the replacement windshield is defect free because they are annoyed with me. The replacement windshield also has rippling and distortion that is very dangerous and is completely unacceptable. Honda is suggesting I take it to another dealer. I already tried that, but was refused service because they found out I just had it at another dealership. Dealerships don’t want to get involved with this known issue by Honda. Honda does not care about customers safety and repeatedly says they can’t do anything unless the dealership confirms there is an issue! This is absurd and downright dangerous!
Corrective Action:
I noticed the windshield was distorted and wavy after purchasing my 2024 Elite. Honda approved the first replacement right away. The dealership claims the replacement windshield is defect free because they are annoyed with me. The replacement windshield also has rippling and distortion that is very dangerous and is completely unacceptable. Honda is suggesting I take it to another dealer. I already tried that, but was refused service because they found out I just had it at another dealership. Dealerships don’t want to get involved with this known issue by Honda. Honda does not care about customers safety and repeatedly says they can’t do anything unless the dealership confirms there is an issue! This is absurd and downright dangerous!
Additional Notes:
I noticed the windshield was distorted and wavy after purchasing my 2024 Elite. Honda approved the first replacement right away. The dealership claims the replacement windshield is defect free because they are annoyed with me. The replacement windshield also has rippling and distortion that is very dangerous and is completely unacceptable. Honda is suggesting I take it to another dealer. I already tried that, but was refused service because they found out I just had it at another dealership. Dealerships don’t want to get involved with this known issue by Honda. Honda does not care about customers safety and repeatedly says they can’t do anything unless the dealership confirms there is an issue! This is absurd and downright dangerous!
Mfg Campaign: 11582022
Recall Date: Apr 9, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
new vehicle rough shifting from gear 1 to 2
Corrective Action:
new vehicle rough shifting from gear 1 to 2
Additional Notes:
new vehicle rough shifting from gear 1 to 2
Mfg Campaign: 11579278
Recall Date: Mar 25, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
1: all system warnings on to include auto lights and brake system warning (there were at least 10 warnings) - auto lights stopped working 2: car would not turn off - needed to press shut off button up to 10 times 3. remote start started car and then would not shut off and locked us out of the car - was unable to get in with key fobs for over 45 minutes, finally used emergency key in the fob and somehow the back door opened and we climbed through to turn off car.
Corrective Action:
1: all system warnings on to include auto lights and brake system warning (there were at least 10 warnings) - auto lights stopped working 2: car would not turn off - needed to press shut off button up to 10 times 3. remote start started car and then would not shut off and locked us out of the car - was unable to get in with key fobs for over 45 minutes, finally used emergency key in the fob and somehow the back door opened and we climbed through to turn off car.
Additional Notes:
1: all system warnings on to include auto lights and brake system warning (there were at least 10 warnings) - auto lights stopped working 2: car would not turn off - needed to press shut off button up to 10 times 3. remote start started car and then would not shut off and locked us out of the car - was unable to get in with key fobs for over 45 minutes, finally used emergency key in the fob and somehow the back door opened and we climbed through to turn off car.
Mfg Campaign: 11578148
Recall Date: Mar 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
1: all system warnings on to include auto lights and brake system warning (there were at least 10 warnings) - auto lights stopped working 2: car would not turn off - needed to press shut off button up to 10 times 3. remote start started car and then would not shut off and locked us out of the car - was unable to get in with key fobs for over 45 minutes, finally used emergency key in the fob and somehow the back door opened and we climbed through to turn off car.
Corrective Action:
1: all system warnings on to include auto lights and brake system warning (there were at least 10 warnings) - auto lights stopped working 2: car would not turn off - needed to press shut off button up to 10 times 3. remote start started car and then would not shut off and locked us out of the car - was unable to get in with key fobs for over 45 minutes, finally used emergency key in the fob and somehow the back door opened and we climbed through to turn off car.
Additional Notes:
1: all system warnings on to include auto lights and brake system warning (there were at least 10 warnings) - auto lights stopped working 2: car would not turn off - needed to press shut off button up to 10 times 3. remote start started car and then would not shut off and locked us out of the car - was unable to get in with key fobs for over 45 minutes, finally used emergency key in the fob and somehow the back door opened and we climbed through to turn off car.
Mfg Campaign: 11578148
Recall Date: Mar 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
1: all system warnings on to include auto lights and brake system warning (there were at least 10 warnings) - auto lights stopped working 2: car would not turn off - needed to press shut off button up to 10 times 3. remote start started car and then would not shut off and locked us out of the car - was unable to get in with key fobs for over 45 minutes, finally used emergency key in the fob and somehow the back door opened and we climbed through to turn off car.
Corrective Action:
1: all system warnings on to include auto lights and brake system warning (there were at least 10 warnings) - auto lights stopped working 2: car would not turn off - needed to press shut off button up to 10 times 3. remote start started car and then would not shut off and locked us out of the car - was unable to get in with key fobs for over 45 minutes, finally used emergency key in the fob and somehow the back door opened and we climbed through to turn off car.
Additional Notes:
1: all system warnings on to include auto lights and brake system warning (there were at least 10 warnings) - auto lights stopped working 2: car would not turn off - needed to press shut off button up to 10 times 3. remote start started car and then would not shut off and locked us out of the car - was unable to get in with key fobs for over 45 minutes, finally used emergency key in the fob and somehow the back door opened and we climbed through to turn off car.
Mfg Campaign: 11578148
Recall Date: Mar 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The cargo area carpet assessing to the spare tire was soaking wet after the car driving in raining condition and go to car wash. The car already service once at the Honda dealership and they seal the cargo area gap. They said it’s manufactured defect and they need to reseal it. Water damage of trunk cargo area, cargo carpet and possibly car sensors on back of the car causing sensor malfunction. I am going to bring the car back to dealership and have them check the car again.
Corrective Action:
The cargo area carpet assessing to the spare tire was soaking wet after the car driving in raining condition and go to car wash. The car already service once at the Honda dealership and they seal the cargo area gap. They said it’s manufactured defect and they need to reseal it. Water damage of trunk cargo area, cargo carpet and possibly car sensors on back of the car causing sensor malfunction. I am going to bring the car back to dealership and have them check the car again.
Additional Notes:
The cargo area carpet assessing to the spare tire was soaking wet after the car driving in raining condition and go to car wash. The car already service once at the Honda dealership and they seal the cargo area gap. They said it’s manufactured defect and they need to reseal it. Water damage of trunk cargo area, cargo carpet and possibly car sensors on back of the car causing sensor malfunction. I am going to bring the car back to dealership and have them check the car again.
Mfg Campaign: 11575213
Recall Date: Mar 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield that is installed on my vehicle distorts the view as you look through the windshield. It warps what you see looking through the windshield. I can best describe it as looking through a funhouse mirror or looking through some strange prescription glasses. It is very distracting and has caused me to nearly get in an accident. It gives me a headache with only moments of use. I don't feel safe driving the car. It is very hard to see and judge distance in front of the vehicle. I notified the dealer, and they said Honda knows about the issue. I have been waiting on the replacement windshield for 3+ weeks as the dealer said the windshields are backordered. I am stuck paying for a car that I can't drive safely.
Corrective Action:
The windshield that is installed on my vehicle distorts the view as you look through the windshield. It warps what you see looking through the windshield. I can best describe it as looking through a funhouse mirror or looking through some strange prescription glasses. It is very distracting and has caused me to nearly get in an accident. It gives me a headache with only moments of use. I don't feel safe driving the car. It is very hard to see and judge distance in front of the vehicle. I notified the dealer, and they said Honda knows about the issue. I have been waiting on the replacement windshield for 3+ weeks as the dealer said the windshields are backordered. I am stuck paying for a car that I can't drive safely.
Additional Notes:
The windshield that is installed on my vehicle distorts the view as you look through the windshield. It warps what you see looking through the windshield. I can best describe it as looking through a funhouse mirror or looking through some strange prescription glasses. It is very distracting and has caused me to nearly get in an accident. It gives me a headache with only moments of use. I don't feel safe driving the car. It is very hard to see and judge distance in front of the vehicle. I notified the dealer, and they said Honda knows about the issue. I have been waiting on the replacement windshield for 3+ weeks as the dealer said the windshields are backordered. I am stuck paying for a car that I can't drive safely.
Mfg Campaign: 11572791
Recall Date: Feb 19, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle was purchased brand new on Feb 1st 2024. While driving on the highway on Feb 5th 2024, with only 105 miles on the odometer, and no prior warning messages/lights, many warning messages were suddenly displayed on the dashboard, repeating one after the other, instructing that various safety features were disabled, displaying: "Parking brake not available", "Brake system problem", "Brake performance may be reduced", "Brake hold system problem", "Anti-lock brake system problem", "Vehicle stability assist system problem", "Reduced traction and handling", "Electric power steering system problem. Steering assist reduced", "Hill start assist problem. Vehicle may roll upon brake release", "Trailer stability assist system problem", "Hill descent control system problem", "Adaptive cruise control system problem", "Lane keeping assist system problem", "Collision mitigation braking system problem", "Road departure mitigation system problem", "Low speed braking system control problem", "Auto high beam problem", "Parking sensor problem". In addition, after coming to a full stop and shifting to Park, (or, turning off the car) the tailgate would not open regardless of how we tried (dash button, remote key, tailgate handle, foot swing). Also, the car would not turn off after pressing the On/Off button. The button would need to be pressed repeatedly to turn off the vehicle. All of these safety systems and functions were disabled at the same time without prior warning while driving at highway speeds. The Honda dealer confirmed the problem, inspected the vehicle, and concluded a faulty ABS control module is to blame. We know of one other 2024 Honda Pilot owner in our neighborhood who experienced the same issue, which makes it likely that this is a common problem. Honda should have designed redundancies to prevent sudden simultaneous failure of so many safety systems. Honda should recall all affected vehicles to replace faulty ABS control modules before people are hurt.
Corrective Action:
The vehicle was purchased brand new on Feb 1st 2024. While driving on the highway on Feb 5th 2024, with only 105 miles on the odometer, and no prior warning messages/lights, many warning messages were suddenly displayed on the dashboard, repeating one after the other, instructing that various safety features were disabled, displaying: "Parking brake not available", "Brake system problem", "Brake performance may be reduced", "Brake hold system problem", "Anti-lock brake system problem", "Vehicle stability assist system problem", "Reduced traction and handling", "Electric power steering system problem. Steering assist reduced", "Hill start assist problem. Vehicle may roll upon brake release", "Trailer stability assist system problem", "Hill descent control system problem", "Adaptive cruise control system problem", "Lane keeping assist system problem", "Collision mitigation braking system problem", "Road departure mitigation system problem", "Low speed braking system control problem", "Auto high beam problem", "Parking sensor problem". In addition, after coming to a full stop and shifting to Park, (or, turning off the car) the tailgate would not open regardless of how we tried (dash button, remote key, tailgate handle, foot swing). Also, the car would not turn off after pressing the On/Off button. The button would need to be pressed repeatedly to turn off the vehicle. All of these safety systems and functions were disabled at the same time without prior warning while driving at highway speeds. The Honda dealer confirmed the problem, inspected the vehicle, and concluded a faulty ABS control module is to blame. We know of one other 2024 Honda Pilot owner in our neighborhood who experienced the same issue, which makes it likely that this is a common problem. Honda should have designed redundancies to prevent sudden simultaneous failure of so many safety systems. Honda should recall all affected vehicles to replace faulty ABS control modules before people are hurt.
Additional Notes:
The vehicle was purchased brand new on Feb 1st 2024. While driving on the highway on Feb 5th 2024, with only 105 miles on the odometer, and no prior warning messages/lights, many warning messages were suddenly displayed on the dashboard, repeating one after the other, instructing that various safety features were disabled, displaying: "Parking brake not available", "Brake system problem", "Brake performance may be reduced", "Brake hold system problem", "Anti-lock brake system problem", "Vehicle stability assist system problem", "Reduced traction and handling", "Electric power steering system problem. Steering assist reduced", "Hill start assist problem. Vehicle may roll upon brake release", "Trailer stability assist system problem", "Hill descent control system problem", "Adaptive cruise control system problem", "Lane keeping assist system problem", "Collision mitigation braking system problem", "Road departure mitigation system problem", "Low speed braking system control problem", "Auto high beam problem", "Parking sensor problem". In addition, after coming to a full stop and shifting to Park, (or, turning off the car) the tailgate would not open regardless of how we tried (dash button, remote key, tailgate handle, foot swing). Also, the car would not turn off after pressing the On/Off button. The button would need to be pressed repeatedly to turn off the vehicle. All of these safety systems and functions were disabled at the same time without prior warning while driving at highway speeds. The Honda dealer confirmed the problem, inspected the vehicle, and concluded a faulty ABS control module is to blame. We know of one other 2024 Honda Pilot owner in our neighborhood who experienced the same issue, which makes it likely that this is a common problem. Honda should have designed redundancies to prevent sudden simultaneous failure of so many safety systems. Honda should recall all affected vehicles to replace faulty ABS control modules before people are hurt.
Mfg Campaign: 11570627
Recall Date: Feb 7, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle was purchased brand new on Feb 1st 2024. While driving on the highway on Feb 5th 2024, with only 105 miles on the odometer, and no prior warning messages/lights, many warning messages were suddenly displayed on the dashboard, repeating one after the other, instructing that various safety features were disabled, displaying: "Parking brake not available", "Brake system problem", "Brake performance may be reduced", "Brake hold system problem", "Anti-lock brake system problem", "Vehicle stability assist system problem", "Reduced traction and handling", "Electric power steering system problem. Steering assist reduced", "Hill start assist problem. Vehicle may roll upon brake release", "Trailer stability assist system problem", "Hill descent control system problem", "Adaptive cruise control system problem", "Lane keeping assist system problem", "Collision mitigation braking system problem", "Road departure mitigation system problem", "Low speed braking system control problem", "Auto high beam problem", "Parking sensor problem". In addition, after coming to a full stop and shifting to Park, (or, turning off the car) the tailgate would not open regardless of how we tried (dash button, remote key, tailgate handle, foot swing). Also, the car would not turn off after pressing the On/Off button. The button would need to be pressed repeatedly to turn off the vehicle. All of these safety systems and functions were disabled at the same time without prior warning while driving at highway speeds. The Honda dealer confirmed the problem, inspected the vehicle, and concluded a faulty ABS control module is to blame. We know of one other 2024 Honda Pilot owner in our neighborhood who experienced the same issue, which makes it likely that this is a common problem. Honda should have designed redundancies to prevent sudden simultaneous failure of so many safety systems. Honda should recall all affected vehicles to replace faulty ABS control modules before people are hurt.
Corrective Action:
The vehicle was purchased brand new on Feb 1st 2024. While driving on the highway on Feb 5th 2024, with only 105 miles on the odometer, and no prior warning messages/lights, many warning messages were suddenly displayed on the dashboard, repeating one after the other, instructing that various safety features were disabled, displaying: "Parking brake not available", "Brake system problem", "Brake performance may be reduced", "Brake hold system problem", "Anti-lock brake system problem", "Vehicle stability assist system problem", "Reduced traction and handling", "Electric power steering system problem. Steering assist reduced", "Hill start assist problem. Vehicle may roll upon brake release", "Trailer stability assist system problem", "Hill descent control system problem", "Adaptive cruise control system problem", "Lane keeping assist system problem", "Collision mitigation braking system problem", "Road departure mitigation system problem", "Low speed braking system control problem", "Auto high beam problem", "Parking sensor problem". In addition, after coming to a full stop and shifting to Park, (or, turning off the car) the tailgate would not open regardless of how we tried (dash button, remote key, tailgate handle, foot swing). Also, the car would not turn off after pressing the On/Off button. The button would need to be pressed repeatedly to turn off the vehicle. All of these safety systems and functions were disabled at the same time without prior warning while driving at highway speeds. The Honda dealer confirmed the problem, inspected the vehicle, and concluded a faulty ABS control module is to blame. We know of one other 2024 Honda Pilot owner in our neighborhood who experienced the same issue, which makes it likely that this is a common problem. Honda should have designed redundancies to prevent sudden simultaneous failure of so many safety systems. Honda should recall all affected vehicles to replace faulty ABS control modules before people are hurt.
Additional Notes:
The vehicle was purchased brand new on Feb 1st 2024. While driving on the highway on Feb 5th 2024, with only 105 miles on the odometer, and no prior warning messages/lights, many warning messages were suddenly displayed on the dashboard, repeating one after the other, instructing that various safety features were disabled, displaying: "Parking brake not available", "Brake system problem", "Brake performance may be reduced", "Brake hold system problem", "Anti-lock brake system problem", "Vehicle stability assist system problem", "Reduced traction and handling", "Electric power steering system problem. Steering assist reduced", "Hill start assist problem. Vehicle may roll upon brake release", "Trailer stability assist system problem", "Hill descent control system problem", "Adaptive cruise control system problem", "Lane keeping assist system problem", "Collision mitigation braking system problem", "Road departure mitigation system problem", "Low speed braking system control problem", "Auto high beam problem", "Parking sensor problem". In addition, after coming to a full stop and shifting to Park, (or, turning off the car) the tailgate would not open regardless of how we tried (dash button, remote key, tailgate handle, foot swing). Also, the car would not turn off after pressing the On/Off button. The button would need to be pressed repeatedly to turn off the vehicle. All of these safety systems and functions were disabled at the same time without prior warning while driving at highway speeds. The Honda dealer confirmed the problem, inspected the vehicle, and concluded a faulty ABS control module is to blame. We know of one other 2024 Honda Pilot owner in our neighborhood who experienced the same issue, which makes it likely that this is a common problem. Honda should have designed redundancies to prevent sudden simultaneous failure of so many safety systems. Honda should recall all affected vehicles to replace faulty ABS control modules before people are hurt.
Mfg Campaign: 11570627
Recall Date: Feb 7, 2024
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The vehicle was purchased brand new on Feb 1st 2024. While driving on the highway on Feb 5th 2024, with only 105 miles on the odometer, and no prior warning messages/lights, many warning messages were suddenly displayed on the dashboard, repeating one after the other, instructing that various safety features were disabled, displaying: "Parking brake not available", "Brake system problem", "Brake performance may be reduced", "Brake hold system problem", "Anti-lock brake system problem", "Vehicle stability assist system problem", "Reduced traction and handling", "Electric power steering system problem. Steering assist reduced", "Hill start assist problem. Vehicle may roll upon brake release", "Trailer stability assist system problem", "Hill descent control system problem", "Adaptive cruise control system problem", "Lane keeping assist system problem", "Collision mitigation braking system problem", "Road departure mitigation system problem", "Low speed braking system control problem", "Auto high beam problem", "Parking sensor problem". In addition, after coming to a full stop and shifting to Park, (or, turning off the car) the tailgate would not open regardless of how we tried (dash button, remote key, tailgate handle, foot swing). Also, the car would not turn off after pressing the On/Off button. The button would need to be pressed repeatedly to turn off the vehicle. All of these safety systems and functions were disabled at the same time without prior warning while driving at highway speeds. The Honda dealer confirmed the problem, inspected the vehicle, and concluded a faulty ABS control module is to blame. We know of one other 2024 Honda Pilot owner in our neighborhood who experienced the same issue, which makes it likely that this is a common problem. Honda should have designed redundancies to prevent sudden simultaneous failure of so many safety systems. Honda should recall all affected vehicles to replace faulty ABS control modules before people are hurt.
Corrective Action:
The vehicle was purchased brand new on Feb 1st 2024. While driving on the highway on Feb 5th 2024, with only 105 miles on the odometer, and no prior warning messages/lights, many warning messages were suddenly displayed on the dashboard, repeating one after the other, instructing that various safety features were disabled, displaying: "Parking brake not available", "Brake system problem", "Brake performance may be reduced", "Brake hold system problem", "Anti-lock brake system problem", "Vehicle stability assist system problem", "Reduced traction and handling", "Electric power steering system problem. Steering assist reduced", "Hill start assist problem. Vehicle may roll upon brake release", "Trailer stability assist system problem", "Hill descent control system problem", "Adaptive cruise control system problem", "Lane keeping assist system problem", "Collision mitigation braking system problem", "Road departure mitigation system problem", "Low speed braking system control problem", "Auto high beam problem", "Parking sensor problem". In addition, after coming to a full stop and shifting to Park, (or, turning off the car) the tailgate would not open regardless of how we tried (dash button, remote key, tailgate handle, foot swing). Also, the car would not turn off after pressing the On/Off button. The button would need to be pressed repeatedly to turn off the vehicle. All of these safety systems and functions were disabled at the same time without prior warning while driving at highway speeds. The Honda dealer confirmed the problem, inspected the vehicle, and concluded a faulty ABS control module is to blame. We know of one other 2024 Honda Pilot owner in our neighborhood who experienced the same issue, which makes it likely that this is a common problem. Honda should have designed redundancies to prevent sudden simultaneous failure of so many safety systems. Honda should recall all affected vehicles to replace faulty ABS control modules before people are hurt.
Additional Notes:
The vehicle was purchased brand new on Feb 1st 2024. While driving on the highway on Feb 5th 2024, with only 105 miles on the odometer, and no prior warning messages/lights, many warning messages were suddenly displayed on the dashboard, repeating one after the other, instructing that various safety features were disabled, displaying: "Parking brake not available", "Brake system problem", "Brake performance may be reduced", "Brake hold system problem", "Anti-lock brake system problem", "Vehicle stability assist system problem", "Reduced traction and handling", "Electric power steering system problem. Steering assist reduced", "Hill start assist problem. Vehicle may roll upon brake release", "Trailer stability assist system problem", "Hill descent control system problem", "Adaptive cruise control system problem", "Lane keeping assist system problem", "Collision mitigation braking system problem", "Road departure mitigation system problem", "Low speed braking system control problem", "Auto high beam problem", "Parking sensor problem". In addition, after coming to a full stop and shifting to Park, (or, turning off the car) the tailgate would not open regardless of how we tried (dash button, remote key, tailgate handle, foot swing). Also, the car would not turn off after pressing the On/Off button. The button would need to be pressed repeatedly to turn off the vehicle. All of these safety systems and functions were disabled at the same time without prior warning while driving at highway speeds. The Honda dealer confirmed the problem, inspected the vehicle, and concluded a faulty ABS control module is to blame. We know of one other 2024 Honda Pilot owner in our neighborhood who experienced the same issue, which makes it likely that this is a common problem. Honda should have designed redundancies to prevent sudden simultaneous failure of so many safety systems. Honda should recall all affected vehicles to replace faulty ABS control modules before people are hurt.
Mfg Campaign: 11570627
Recall Date: Feb 7, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The wheel speed sensor has malfunctioned. Warning lights, messages, and alarms displayed that multiple safety features were not working and that the dealer needed to be contacted. Some of the messages included: Parking Brake System Failure, Cruise Control System Failure, Vehicle Stability Failure, Road Departure Mitigation System, Lane Keeping Assist System, Auto High-Beam Problem, etc... The warnings first appeared on January 8, 2024. The Pilot was taken into the Honda dealership on January 9, 2024. It remains there with no definite time for the problem to be resolved.
Corrective Action:
The wheel speed sensor has malfunctioned. Warning lights, messages, and alarms displayed that multiple safety features were not working and that the dealer needed to be contacted. Some of the messages included: Parking Brake System Failure, Cruise Control System Failure, Vehicle Stability Failure, Road Departure Mitigation System, Lane Keeping Assist System, Auto High-Beam Problem, etc... The warnings first appeared on January 8, 2024. The Pilot was taken into the Honda dealership on January 9, 2024. It remains there with no definite time for the problem to be resolved.
Additional Notes:
The wheel speed sensor has malfunctioned. Warning lights, messages, and alarms displayed that multiple safety features were not working and that the dealer needed to be contacted. Some of the messages included: Parking Brake System Failure, Cruise Control System Failure, Vehicle Stability Failure, Road Departure Mitigation System, Lane Keeping Assist System, Auto High-Beam Problem, etc... The warnings first appeared on January 8, 2024. The Pilot was taken into the Honda dealership on January 9, 2024. It remains there with no definite time for the problem to be resolved.
Mfg Campaign: 11568320
Recall Date: Jan 28, 2024
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The wheel speed sensor has malfunctioned. Warning lights, messages, and alarms displayed that multiple safety features were not working and that the dealer needed to be contacted. Some of the messages included: Parking Brake System Failure, Cruise Control System Failure, Vehicle Stability Failure, Road Departure Mitigation System, Lane Keeping Assist System, Auto High-Beam Problem, etc... The warnings first appeared on January 8, 2024. The Pilot was taken into the Honda dealership on January 9, 2024. It remains there with no definite time for the problem to be resolved.
Corrective Action:
The wheel speed sensor has malfunctioned. Warning lights, messages, and alarms displayed that multiple safety features were not working and that the dealer needed to be contacted. Some of the messages included: Parking Brake System Failure, Cruise Control System Failure, Vehicle Stability Failure, Road Departure Mitigation System, Lane Keeping Assist System, Auto High-Beam Problem, etc... The warnings first appeared on January 8, 2024. The Pilot was taken into the Honda dealership on January 9, 2024. It remains there with no definite time for the problem to be resolved.
Additional Notes:
The wheel speed sensor has malfunctioned. Warning lights, messages, and alarms displayed that multiple safety features were not working and that the dealer needed to be contacted. Some of the messages included: Parking Brake System Failure, Cruise Control System Failure, Vehicle Stability Failure, Road Departure Mitigation System, Lane Keeping Assist System, Auto High-Beam Problem, etc... The warnings first appeared on January 8, 2024. The Pilot was taken into the Honda dealership on January 9, 2024. It remains there with no definite time for the problem to be resolved.
Mfg Campaign: 11568320
Recall Date: Jan 28, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The wheel speed sensor has malfunctioned. Warning lights, messages, and alarms displayed that multiple safety features were not working and that the dealer needed to be contacted. Some of the messages included: Parking Brake System Failure, Cruise Control System Failure, Vehicle Stability Failure, Road Departure Mitigation System, Lane Keeping Assist System, Auto High-Beam Problem, etc... The warnings first appeared on January 8, 2024. The Pilot was taken into the Honda dealership on January 9, 2024. It remains there with no definite time for the problem to be resolved.
Corrective Action:
The wheel speed sensor has malfunctioned. Warning lights, messages, and alarms displayed that multiple safety features were not working and that the dealer needed to be contacted. Some of the messages included: Parking Brake System Failure, Cruise Control System Failure, Vehicle Stability Failure, Road Departure Mitigation System, Lane Keeping Assist System, Auto High-Beam Problem, etc... The warnings first appeared on January 8, 2024. The Pilot was taken into the Honda dealership on January 9, 2024. It remains there with no definite time for the problem to be resolved.
Additional Notes:
The wheel speed sensor has malfunctioned. Warning lights, messages, and alarms displayed that multiple safety features were not working and that the dealer needed to be contacted. Some of the messages included: Parking Brake System Failure, Cruise Control System Failure, Vehicle Stability Failure, Road Departure Mitigation System, Lane Keeping Assist System, Auto High-Beam Problem, etc... The warnings first appeared on January 8, 2024. The Pilot was taken into the Honda dealership on January 9, 2024. It remains there with no definite time for the problem to be resolved.
Mfg Campaign: 11568320
Recall Date: Jan 28, 2024
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The doors on my new Honda Pilot have an extremely sharp, hazardous, protruding edge on the lower outer corner at the bottom of the doors. The edge is so sharp, that while exiting the passenger door, it punctured my left leg in my calf on the left side of my shin bone. This required me to have 12 stitches in my leg. The laceration was very deep and exposed my then swollen bleeding inner tissue. The impact forced the outer skin underneath my intact layer of skin creating a V shape like the edge of the door. This required extra time and care to first get the buried skin out so that it could then be sewn back together. The edge was very pointed hard and sharp. There needs to be a protective covering (rounding the edge) so it won't be so sharp. Or adding additional rubber or plastic, preventing it from piercing a leg. In the photos ,it is the black protrusion that is sharp not the white metal on the door. It is a little difficult to see from the photos, but it is a hard sharp black edge that is pointed and what caused the damage to my leg.
Corrective Action:
The doors on my new Honda Pilot have an extremely sharp, hazardous, protruding edge on the lower outer corner at the bottom of the doors. The edge is so sharp, that while exiting the passenger door, it punctured my left leg in my calf on the left side of my shin bone. This required me to have 12 stitches in my leg. The laceration was very deep and exposed my then swollen bleeding inner tissue. The impact forced the outer skin underneath my intact layer of skin creating a V shape like the edge of the door. This required extra time and care to first get the buried skin out so that it could then be sewn back together. The edge was very pointed hard and sharp. There needs to be a protective covering (rounding the edge) so it won't be so sharp. Or adding additional rubber or plastic, preventing it from piercing a leg. In the photos ,it is the black protrusion that is sharp not the white metal on the door. It is a little difficult to see from the photos, but it is a hard sharp black edge that is pointed and what caused the damage to my leg.
Additional Notes:
The doors on my new Honda Pilot have an extremely sharp, hazardous, protruding edge on the lower outer corner at the bottom of the doors. The edge is so sharp, that while exiting the passenger door, it punctured my left leg in my calf on the left side of my shin bone. This required me to have 12 stitches in my leg. The laceration was very deep and exposed my then swollen bleeding inner tissue. The impact forced the outer skin underneath my intact layer of skin creating a V shape like the edge of the door. This required extra time and care to first get the buried skin out so that it could then be sewn back together. The edge was very pointed hard and sharp. There needs to be a protective covering (rounding the edge) so it won't be so sharp. Or adding additional rubber or plastic, preventing it from piercing a leg. In the photos ,it is the black protrusion that is sharp not the white metal on the door. It is a little difficult to see from the photos, but it is a hard sharp black edge that is pointed and what caused the damage to my leg.
Mfg Campaign: 11568256
Recall Date: Jan 27, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury