Complaints & Recalls
Official Safety Recalls - Important!
34 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 108, "Lamps, Reflective Devices, and Associated Equipment" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Mfg Campaign: FLX, XLY
Recall Date: Jun 12, 2025
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2025 Honda Pilot vehicles. The third-row passenger seat belt assembly may not function, due to incorrect routing that traps the seat belt behind the passenger side panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: ZL4
Recall Date: Feb 5, 2025
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: EL1, AL0
Recall Date: Jan 23, 2025
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: OKM
Recall Date: Nov 27, 2024
Consumer Complaints
120 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
New 2025 Pilot with about 3,000 miles, driving in Montana on a level dusty gravel road at about 5,000 feet altitude. Driving into the morning sun for about 20 minutes at a slow speed of about 30 mph all of a sudden multiple warnings flashed, engine, brakes, etc. Steering was stiff and brakes did not feel active, very stiff. I just coasted to a stop on a desolate gravel road, no other traffic. The engine was still running, did not press on the gas for in large red letters the warning panel said "DO NOT DRIVE". The car was very dusty. If we had been on an Interstate at 70 mph that would have been an accident, with steering and brakes inhibited somehow? I shut OFF the engine, waited 10 minutes, started engine again and WARNINGS still active. Shut OFF engine and waited 20 minutes. Restarted engine and looked like warning were starting to clear, and steering and brakes felt normal again. With no WARNINGS showing I drove very slowly for many miles with no further occurrences. Slowly worked my way back across the country to Florida without any further failures. It appears to all be computer related, perhaps sensors failing and the computer shutting down what must be electrical steering and brake assist. At speeds with Interstate traffic, that condition will be an accident. There are no failure codes shown on the access panel. We have an appointment with our Honda service dealer, maybe they will be able to access a computer history to see the failure mode that caused loss of steering and brakes. The fact that a computer can impact those critical systems on a vehicle, is a serious safety issue. Prior to this incident, driving about 30 minutes on a dusty gravel road in Montana, some sensor must have been actuating the rear brake caliper, I could hear the scraping sound of pad on rotor, didn't sense the car slowing. The car was dusty, maybe sensors inhibited, the scraping lasted about 15 minutes, at least that it could be heard in the car. Could be a safety iss
Corrective Action:
New 2025 Pilot with about 3,000 miles, driving in Montana on a level dusty gravel road at about 5,000 feet altitude. Driving into the morning sun for about 20 minutes at a slow speed of about 30 mph all of a sudden multiple warnings flashed, engine, brakes, etc. Steering was stiff and brakes did not feel active, very stiff. I just coasted to a stop on a desolate gravel road, no other traffic. The engine was still running, did not press on the gas for in large red letters the warning panel said "DO NOT DRIVE". The car was very dusty. If we had been on an Interstate at 70 mph that would have been an accident, with steering and brakes inhibited somehow? I shut OFF the engine, waited 10 minutes, started engine again and WARNINGS still active. Shut OFF engine and waited 20 minutes. Restarted engine and looked like warning were starting to clear, and steering and brakes felt normal again. With no WARNINGS showing I drove very slowly for many miles with no further occurrences. Slowly worked my way back across the country to Florida without any further failures. It appears to all be computer related, perhaps sensors failing and the computer shutting down what must be electrical steering and brake assist. At speeds with Interstate traffic, that condition will be an accident. There are no failure codes shown on the access panel. We have an appointment with our Honda service dealer, maybe they will be able to access a computer history to see the failure mode that caused loss of steering and brakes. The fact that a computer can impact those critical systems on a vehicle, is a serious safety issue. Prior to this incident, driving about 30 minutes on a dusty gravel road in Montana, some sensor must have been actuating the rear brake caliper, I could hear the scraping sound of pad on rotor, didn't sense the car slowing. The car was dusty, maybe sensors inhibited, the scraping lasted about 15 minutes, at least that it could be heard in the car. Could be a safety iss
Additional Notes:
New 2025 Pilot with about 3,000 miles, driving in Montana on a level dusty gravel road at about 5,000 feet altitude. Driving into the morning sun for about 20 minutes at a slow speed of about 30 mph all of a sudden multiple warnings flashed, engine, brakes, etc. Steering was stiff and brakes did not feel active, very stiff. I just coasted to a stop on a desolate gravel road, no other traffic. The engine was still running, did not press on the gas for in large red letters the warning panel said "DO NOT DRIVE". The car was very dusty. If we had been on an Interstate at 70 mph that would have been an accident, with steering and brakes inhibited somehow? I shut OFF the engine, waited 10 minutes, started engine again and WARNINGS still active. Shut OFF engine and waited 20 minutes. Restarted engine and looked like warning were starting to clear, and steering and brakes felt normal again. With no WARNINGS showing I drove very slowly for many miles with no further occurrences. Slowly worked my way back across the country to Florida without any further failures. It appears to all be computer related, perhaps sensors failing and the computer shutting down what must be electrical steering and brake assist. At speeds with Interstate traffic, that condition will be an accident. There are no failure codes shown on the access panel. We have an appointment with our Honda service dealer, maybe they will be able to access a computer history to see the failure mode that caused loss of steering and brakes. The fact that a computer can impact those critical systems on a vehicle, is a serious safety issue. Prior to this incident, driving about 30 minutes on a dusty gravel road in Montana, some sensor must have been actuating the rear brake caliper, I could hear the scraping sound of pad on rotor, didn't sense the car slowing. The car was dusty, maybe sensors inhibited, the scraping lasted about 15 minutes, at least that it could be heard in the car. Could be a safety iss
Mfg Campaign: 11618247
Recall Date: Oct 5, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
New 2025 Pilot with about 3,000 miles, driving in Montana on a level dusty gravel road at about 5,000 feet altitude. Driving into the morning sun for about 20 minutes at a slow speed of about 30 mph all of a sudden multiple warnings flashed, engine, brakes, etc. Steering was stiff and brakes did not feel active, very stiff. I just coasted to a stop on a desolate gravel road, no other traffic. The engine was still running, did not press on the gas for in large red letters the warning panel said "DO NOT DRIVE". The car was very dusty. If we had been on an Interstate at 70 mph that would have been an accident, with steering and brakes inhibited somehow? I shut OFF the engine, waited 10 minutes, started engine again and WARNINGS still active. Shut OFF engine and waited 20 minutes. Restarted engine and looked like warning were starting to clear, and steering and brakes felt normal again. With no WARNINGS showing I drove very slowly for many miles with no further occurrences. Slowly worked my way back across the country to Florida without any further failures. It appears to all be computer related, perhaps sensors failing and the computer shutting down what must be electrical steering and brake assist. At speeds with Interstate traffic, that condition will be an accident. There are no failure codes shown on the access panel. We have an appointment with our Honda service dealer, maybe they will be able to access a computer history to see the failure mode that caused loss of steering and brakes. The fact that a computer can impact those critical systems on a vehicle, is a serious safety issue. Prior to this incident, driving about 30 minutes on a dusty gravel road in Montana, some sensor must have been actuating the rear brake caliper, I could hear the scraping sound of pad on rotor, didn't sense the car slowing. The car was dusty, maybe sensors inhibited, the scraping lasted about 15 minutes, at least that it could be heard in the car. Could be a safety iss
Corrective Action:
New 2025 Pilot with about 3,000 miles, driving in Montana on a level dusty gravel road at about 5,000 feet altitude. Driving into the morning sun for about 20 minutes at a slow speed of about 30 mph all of a sudden multiple warnings flashed, engine, brakes, etc. Steering was stiff and brakes did not feel active, very stiff. I just coasted to a stop on a desolate gravel road, no other traffic. The engine was still running, did not press on the gas for in large red letters the warning panel said "DO NOT DRIVE". The car was very dusty. If we had been on an Interstate at 70 mph that would have been an accident, with steering and brakes inhibited somehow? I shut OFF the engine, waited 10 minutes, started engine again and WARNINGS still active. Shut OFF engine and waited 20 minutes. Restarted engine and looked like warning were starting to clear, and steering and brakes felt normal again. With no WARNINGS showing I drove very slowly for many miles with no further occurrences. Slowly worked my way back across the country to Florida without any further failures. It appears to all be computer related, perhaps sensors failing and the computer shutting down what must be electrical steering and brake assist. At speeds with Interstate traffic, that condition will be an accident. There are no failure codes shown on the access panel. We have an appointment with our Honda service dealer, maybe they will be able to access a computer history to see the failure mode that caused loss of steering and brakes. The fact that a computer can impact those critical systems on a vehicle, is a serious safety issue. Prior to this incident, driving about 30 minutes on a dusty gravel road in Montana, some sensor must have been actuating the rear brake caliper, I could hear the scraping sound of pad on rotor, didn't sense the car slowing. The car was dusty, maybe sensors inhibited, the scraping lasted about 15 minutes, at least that it could be heard in the car. Could be a safety iss
Additional Notes:
New 2025 Pilot with about 3,000 miles, driving in Montana on a level dusty gravel road at about 5,000 feet altitude. Driving into the morning sun for about 20 minutes at a slow speed of about 30 mph all of a sudden multiple warnings flashed, engine, brakes, etc. Steering was stiff and brakes did not feel active, very stiff. I just coasted to a stop on a desolate gravel road, no other traffic. The engine was still running, did not press on the gas for in large red letters the warning panel said "DO NOT DRIVE". The car was very dusty. If we had been on an Interstate at 70 mph that would have been an accident, with steering and brakes inhibited somehow? I shut OFF the engine, waited 10 minutes, started engine again and WARNINGS still active. Shut OFF engine and waited 20 minutes. Restarted engine and looked like warning were starting to clear, and steering and brakes felt normal again. With no WARNINGS showing I drove very slowly for many miles with no further occurrences. Slowly worked my way back across the country to Florida without any further failures. It appears to all be computer related, perhaps sensors failing and the computer shutting down what must be electrical steering and brake assist. At speeds with Interstate traffic, that condition will be an accident. There are no failure codes shown on the access panel. We have an appointment with our Honda service dealer, maybe they will be able to access a computer history to see the failure mode that caused loss of steering and brakes. The fact that a computer can impact those critical systems on a vehicle, is a serious safety issue. Prior to this incident, driving about 30 minutes on a dusty gravel road in Montana, some sensor must have been actuating the rear brake caliper, I could hear the scraping sound of pad on rotor, didn't sense the car slowing. The car was dusty, maybe sensors inhibited, the scraping lasted about 15 minutes, at least that it could be heard in the car. Could be a safety iss
Mfg Campaign: 11618247
Recall Date: Oct 5, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving on a winding mountain pass traveling from Bozeman, MT to Butte, MT. I was driving my 2025 Honda Pilot in the inside lane while a semi was traveling in the outside lane ahead of me. As the road curved left, I approached as the semi was ahead in the next lane. I believe my Honda Pilot recognized this as a potential crash and braked hard causing the distance between me and the semi to increase dramatically, even though both vehicles were clearly in their own lanes. Fortunately there was nobody traveling immediately behind me.
Corrective Action:
While driving on a winding mountain pass traveling from Bozeman, MT to Butte, MT. I was driving my 2025 Honda Pilot in the inside lane while a semi was traveling in the outside lane ahead of me. As the road curved left, I approached as the semi was ahead in the next lane. I believe my Honda Pilot recognized this as a potential crash and braked hard causing the distance between me and the semi to increase dramatically, even though both vehicles were clearly in their own lanes. Fortunately there was nobody traveling immediately behind me.
Additional Notes:
While driving on a winding mountain pass traveling from Bozeman, MT to Butte, MT. I was driving my 2025 Honda Pilot in the inside lane while a semi was traveling in the outside lane ahead of me. As the road curved left, I approached as the semi was ahead in the next lane. I believe my Honda Pilot recognized this as a potential crash and braked hard causing the distance between me and the semi to increase dramatically, even though both vehicles were clearly in their own lanes. Fortunately there was nobody traveling immediately behind me.
Mfg Campaign: 11617148
Recall Date: Sep 30, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving on a winding mountain pass traveling from Bozeman, MT to Butte, MT. I was driving my 2025 Honda Pilot in the inside lane while a semi was traveling in the outside lane ahead of me. As the road curved left, I approached as the semi was ahead in the next lane. I believe my Honda Pilot recognized this as a potential crash and braked hard causing the distance between me and the semi to increase dramatically, even though both vehicles were clearly in their own lanes. Fortunately there was nobody traveling immediately behind me.
Corrective Action:
While driving on a winding mountain pass traveling from Bozeman, MT to Butte, MT. I was driving my 2025 Honda Pilot in the inside lane while a semi was traveling in the outside lane ahead of me. As the road curved left, I approached as the semi was ahead in the next lane. I believe my Honda Pilot recognized this as a potential crash and braked hard causing the distance between me and the semi to increase dramatically, even though both vehicles were clearly in their own lanes. Fortunately there was nobody traveling immediately behind me.
Additional Notes:
While driving on a winding mountain pass traveling from Bozeman, MT to Butte, MT. I was driving my 2025 Honda Pilot in the inside lane while a semi was traveling in the outside lane ahead of me. As the road curved left, I approached as the semi was ahead in the next lane. I believe my Honda Pilot recognized this as a potential crash and braked hard causing the distance between me and the semi to increase dramatically, even though both vehicles were clearly in their own lanes. Fortunately there was nobody traveling immediately behind me.
Mfg Campaign: 11617148
Recall Date: Sep 30, 2024
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Ripples in windshield cause distortion when viewing the road. This is only present in the passenger side on my vehicle.
Corrective Action:
Ripples in windshield cause distortion when viewing the road. This is only present in the passenger side on my vehicle.
Additional Notes:
Ripples in windshield cause distortion when viewing the road. This is only present in the passenger side on my vehicle.
Mfg Campaign: 11613677
Recall Date: Sep 10, 2024
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Poor back-up camera resolution at night. Almost hit pedestrian due to poor visibility from camera
Corrective Action:
Poor back-up camera resolution at night. Almost hit pedestrian due to poor visibility from camera
Additional Notes:
Poor back-up camera resolution at night. Almost hit pedestrian due to poor visibility from camera
Mfg Campaign: 11612401
Recall Date: Sep 3, 2024
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Poor back-up camera resolution at night. Almost hit pedestrian due to poor visibility from camera
Corrective Action:
Poor back-up camera resolution at night. Almost hit pedestrian due to poor visibility from camera
Additional Notes:
Poor back-up camera resolution at night. Almost hit pedestrian due to poor visibility from camera
Mfg Campaign: 11612401
Recall Date: Sep 3, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The transmission jerks/jumps when accelerating and also as slowing down. The vehicle, including the steering wheel, shakes when braking at speeds above 60mph. Several parts of the body are not put together properly, leaving gaps, overlaps, etc.
Corrective Action:
The transmission jerks/jumps when accelerating and also as slowing down. The vehicle, including the steering wheel, shakes when braking at speeds above 60mph. Several parts of the body are not put together properly, leaving gaps, overlaps, etc.
Additional Notes:
The transmission jerks/jumps when accelerating and also as slowing down. The vehicle, including the steering wheel, shakes when braking at speeds above 60mph. Several parts of the body are not put together properly, leaving gaps, overlaps, etc.
Mfg Campaign: 11611509
Recall Date: Aug 29, 2024
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The transmission jerks/jumps when accelerating and also as slowing down. The vehicle, including the steering wheel, shakes when braking at speeds above 60mph. Several parts of the body are not put together properly, leaving gaps, overlaps, etc.
Corrective Action:
The transmission jerks/jumps when accelerating and also as slowing down. The vehicle, including the steering wheel, shakes when braking at speeds above 60mph. Several parts of the body are not put together properly, leaving gaps, overlaps, etc.
Additional Notes:
The transmission jerks/jumps when accelerating and also as slowing down. The vehicle, including the steering wheel, shakes when braking at speeds above 60mph. Several parts of the body are not put together properly, leaving gaps, overlaps, etc.
Mfg Campaign: 11611509
Recall Date: Aug 29, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission jerks/jumps when accelerating and also as slowing down. The vehicle, including the steering wheel, shakes when braking at speeds above 60mph. Several parts of the body are not put together properly, leaving gaps, overlaps, etc.
Corrective Action:
The transmission jerks/jumps when accelerating and also as slowing down. The vehicle, including the steering wheel, shakes when braking at speeds above 60mph. Several parts of the body are not put together properly, leaving gaps, overlaps, etc.
Additional Notes:
The transmission jerks/jumps when accelerating and also as slowing down. The vehicle, including the steering wheel, shakes when braking at speeds above 60mph. Several parts of the body are not put together properly, leaving gaps, overlaps, etc.
Mfg Campaign: 11611509
Recall Date: Aug 29, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle has multiple electrical issues. The biggest problem is with the keyless entry system and remote start. In hot weather (living in SW Arizona), neither system works. Use of a vehicle key is required to enter the vehicle. Upon entry, the vehicle displays "keyless access system problem. See your dealer". The dealership finally diagnosed a problem with a control module. During this time we've had a loaner 2024 Honda Civic that does the exact same thing. Also experiencing problems with the backup camera display blacking out intermittently. The infotainment system regularly drops connection to our cell phones (Apple and Android).
Corrective Action:
The vehicle has multiple electrical issues. The biggest problem is with the keyless entry system and remote start. In hot weather (living in SW Arizona), neither system works. Use of a vehicle key is required to enter the vehicle. Upon entry, the vehicle displays "keyless access system problem. See your dealer". The dealership finally diagnosed a problem with a control module. During this time we've had a loaner 2024 Honda Civic that does the exact same thing. Also experiencing problems with the backup camera display blacking out intermittently. The infotainment system regularly drops connection to our cell phones (Apple and Android).
Additional Notes:
The vehicle has multiple electrical issues. The biggest problem is with the keyless entry system and remote start. In hot weather (living in SW Arizona), neither system works. Use of a vehicle key is required to enter the vehicle. Upon entry, the vehicle displays "keyless access system problem. See your dealer". The dealership finally diagnosed a problem with a control module. During this time we've had a loaner 2024 Honda Civic that does the exact same thing. Also experiencing problems with the backup camera display blacking out intermittently. The infotainment system regularly drops connection to our cell phones (Apple and Android).
Mfg Campaign: 11609313
Recall Date: Aug 19, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving my new 2025 Honda Pilot when I went to make a right turn and the steering system locked on me. I couldn't turn right and was almost in a horrible accident. Thank God that the other vehicles were able to stop in time. But I had to get the car out of traffic with the help of good samaritans. I cut the car off and all the systems dispalyed a error and said to see dealer. It was the most scariest and stressful time. I was late to work, my husband had to leave work to come and get me. I had the car towed to the dealership and was given a rental but I want to know why this happened and what will the Honda do to ensure this won't happen to me or someone else driving that car for it to be a 2025 elite edition. I could have been seriously hurt or killed.
Corrective Action:
I was driving my new 2025 Honda Pilot when I went to make a right turn and the steering system locked on me. I couldn't turn right and was almost in a horrible accident. Thank God that the other vehicles were able to stop in time. But I had to get the car out of traffic with the help of good samaritans. I cut the car off and all the systems dispalyed a error and said to see dealer. It was the most scariest and stressful time. I was late to work, my husband had to leave work to come and get me. I had the car towed to the dealership and was given a rental but I want to know why this happened and what will the Honda do to ensure this won't happen to me or someone else driving that car for it to be a 2025 elite edition. I could have been seriously hurt or killed.
Additional Notes:
I was driving my new 2025 Honda Pilot when I went to make a right turn and the steering system locked on me. I couldn't turn right and was almost in a horrible accident. Thank God that the other vehicles were able to stop in time. But I had to get the car out of traffic with the help of good samaritans. I cut the car off and all the systems dispalyed a error and said to see dealer. It was the most scariest and stressful time. I was late to work, my husband had to leave work to come and get me. I had the car towed to the dealership and was given a rental but I want to know why this happened and what will the Honda do to ensure this won't happen to me or someone else driving that car for it to be a 2025 elite edition. I could have been seriously hurt or killed.
Mfg Campaign: 11605562
Recall Date: Jul 31, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
I was driving my new 2025 Honda Pilot when I went to make a right turn and the steering system locked on me. I couldn't turn right and was almost in a horrible accident. Thank God that the other vehicles were able to stop in time. But I had to get the car out of traffic with the help of good samaritans. I cut the car off and all the systems dispalyed a error and said to see dealer. It was the most scariest and stressful time. I was late to work, my husband had to leave work to come and get me. I had the car towed to the dealership and was given a rental but I want to know why this happened and what will the Honda do to ensure this won't happen to me or someone else driving that car for it to be a 2025 elite edition. I could have been seriously hurt or killed.
Corrective Action:
I was driving my new 2025 Honda Pilot when I went to make a right turn and the steering system locked on me. I couldn't turn right and was almost in a horrible accident. Thank God that the other vehicles were able to stop in time. But I had to get the car out of traffic with the help of good samaritans. I cut the car off and all the systems dispalyed a error and said to see dealer. It was the most scariest and stressful time. I was late to work, my husband had to leave work to come and get me. I had the car towed to the dealership and was given a rental but I want to know why this happened and what will the Honda do to ensure this won't happen to me or someone else driving that car for it to be a 2025 elite edition. I could have been seriously hurt or killed.
Additional Notes:
I was driving my new 2025 Honda Pilot when I went to make a right turn and the steering system locked on me. I couldn't turn right and was almost in a horrible accident. Thank God that the other vehicles were able to stop in time. But I had to get the car out of traffic with the help of good samaritans. I cut the car off and all the systems dispalyed a error and said to see dealer. It was the most scariest and stressful time. I was late to work, my husband had to leave work to come and get me. I had the car towed to the dealership and was given a rental but I want to know why this happened and what will the Honda do to ensure this won't happen to me or someone else driving that car for it to be a 2025 elite edition. I could have been seriously hurt or killed.
Mfg Campaign: 11605562
Recall Date: Jul 31, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving my new 2025 Honda Pilot when I went to make a right turn and the steering system locked on me. I couldn't turn right and was almost in a horrible accident. Thank God that the other vehicles were able to stop in time. But I had to get the car out of traffic with the help of good samaritans. I cut the car off and all the systems dispalyed a error and said to see dealer. It was the most scariest and stressful time. I was late to work, my husband had to leave work to come and get me. I had the car towed to the dealership and was given a rental but I want to know why this happened and what will the Honda do to ensure this won't happen to me or someone else driving that car for it to be a 2025 elite edition. I could have been seriously hurt or killed.
Corrective Action:
I was driving my new 2025 Honda Pilot when I went to make a right turn and the steering system locked on me. I couldn't turn right and was almost in a horrible accident. Thank God that the other vehicles were able to stop in time. But I had to get the car out of traffic with the help of good samaritans. I cut the car off and all the systems dispalyed a error and said to see dealer. It was the most scariest and stressful time. I was late to work, my husband had to leave work to come and get me. I had the car towed to the dealership and was given a rental but I want to know why this happened and what will the Honda do to ensure this won't happen to me or someone else driving that car for it to be a 2025 elite edition. I could have been seriously hurt or killed.
Additional Notes:
I was driving my new 2025 Honda Pilot when I went to make a right turn and the steering system locked on me. I couldn't turn right and was almost in a horrible accident. Thank God that the other vehicles were able to stop in time. But I had to get the car out of traffic with the help of good samaritans. I cut the car off and all the systems dispalyed a error and said to see dealer. It was the most scariest and stressful time. I was late to work, my husband had to leave work to come and get me. I had the car towed to the dealership and was given a rental but I want to know why this happened and what will the Honda do to ensure this won't happen to me or someone else driving that car for it to be a 2025 elite edition. I could have been seriously hurt or killed.
Mfg Campaign: 11605562
Recall Date: Jul 31, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My CMBS stopped my car in the middle of the road coming home one day. There were no other cars around me (in front of me, behind me, or coming towards me). The word “brake” flashed across my dash and then it beeped at me and just stopped in the middle of the road going 55 mph. My kids and elderly mother in law were in the car with me and we were all shaken up and also very glad there were no cars behind us, or else we could have been injured in a rear-end collision. The dealer has had my car for 21 days now and cannot reproduce it, but they asked if I was in the road that it occurred on, because they have had similar complaints from owners. I do not understand why they don’t drive my car down that same road to be able to reproduce the incident. My below email was sent to the dealer on June 18, because the car keeps locking me out with the key fob inside and the dash resets itself, but won’t turn back on, it is just in the constant spinning reset wheel. My attached photos are of the car refusing to lock because it says a door is open or a window is down, when none of that is happening. (The doors are closed and the windows are up.). The CMBS incident occurred on June 24th, I drove home and had Honda tow my car to the dealership. They have had it ever since.
Corrective Action:
My CMBS stopped my car in the middle of the road coming home one day. There were no other cars around me (in front of me, behind me, or coming towards me). The word “brake” flashed across my dash and then it beeped at me and just stopped in the middle of the road going 55 mph. My kids and elderly mother in law were in the car with me and we were all shaken up and also very glad there were no cars behind us, or else we could have been injured in a rear-end collision. The dealer has had my car for 21 days now and cannot reproduce it, but they asked if I was in the road that it occurred on, because they have had similar complaints from owners. I do not understand why they don’t drive my car down that same road to be able to reproduce the incident. My below email was sent to the dealer on June 18, because the car keeps locking me out with the key fob inside and the dash resets itself, but won’t turn back on, it is just in the constant spinning reset wheel. My attached photos are of the car refusing to lock because it says a door is open or a window is down, when none of that is happening. (The doors are closed and the windows are up.). The CMBS incident occurred on June 24th, I drove home and had Honda tow my car to the dealership. They have had it ever since.
Additional Notes:
My CMBS stopped my car in the middle of the road coming home one day. There were no other cars around me (in front of me, behind me, or coming towards me). The word “brake” flashed across my dash and then it beeped at me and just stopped in the middle of the road going 55 mph. My kids and elderly mother in law were in the car with me and we were all shaken up and also very glad there were no cars behind us, or else we could have been injured in a rear-end collision. The dealer has had my car for 21 days now and cannot reproduce it, but they asked if I was in the road that it occurred on, because they have had similar complaints from owners. I do not understand why they don’t drive my car down that same road to be able to reproduce the incident. My below email was sent to the dealer on June 18, because the car keeps locking me out with the key fob inside and the dash resets itself, but won’t turn back on, it is just in the constant spinning reset wheel. My attached photos are of the car refusing to lock because it says a door is open or a window is down, when none of that is happening. (The doors are closed and the windows are up.). The CMBS incident occurred on June 24th, I drove home and had Honda tow my car to the dealership. They have had it ever since.
Mfg Campaign: 11603042
Recall Date: Jul 17, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My CMBS stopped my car in the middle of the road coming home one day. There were no other cars around me (in front of me, behind me, or coming towards me). The word “brake” flashed across my dash and then it beeped at me and just stopped in the middle of the road going 55 mph. My kids and elderly mother in law were in the car with me and we were all shaken up and also very glad there were no cars behind us, or else we could have been injured in a rear-end collision. The dealer has had my car for 21 days now and cannot reproduce it, but they asked if I was in the road that it occurred on, because they have had similar complaints from owners. I do not understand why they don’t drive my car down that same road to be able to reproduce the incident. My below email was sent to the dealer on June 18, because the car keeps locking me out with the key fob inside and the dash resets itself, but won’t turn back on, it is just in the constant spinning reset wheel. My attached photos are of the car refusing to lock because it says a door is open or a window is down, when none of that is happening. (The doors are closed and the windows are up.). The CMBS incident occurred on June 24th, I drove home and had Honda tow my car to the dealership. They have had it ever since.
Corrective Action:
My CMBS stopped my car in the middle of the road coming home one day. There were no other cars around me (in front of me, behind me, or coming towards me). The word “brake” flashed across my dash and then it beeped at me and just stopped in the middle of the road going 55 mph. My kids and elderly mother in law were in the car with me and we were all shaken up and also very glad there were no cars behind us, or else we could have been injured in a rear-end collision. The dealer has had my car for 21 days now and cannot reproduce it, but they asked if I was in the road that it occurred on, because they have had similar complaints from owners. I do not understand why they don’t drive my car down that same road to be able to reproduce the incident. My below email was sent to the dealer on June 18, because the car keeps locking me out with the key fob inside and the dash resets itself, but won’t turn back on, it is just in the constant spinning reset wheel. My attached photos are of the car refusing to lock because it says a door is open or a window is down, when none of that is happening. (The doors are closed and the windows are up.). The CMBS incident occurred on June 24th, I drove home and had Honda tow my car to the dealership. They have had it ever since.
Additional Notes:
My CMBS stopped my car in the middle of the road coming home one day. There were no other cars around me (in front of me, behind me, or coming towards me). The word “brake” flashed across my dash and then it beeped at me and just stopped in the middle of the road going 55 mph. My kids and elderly mother in law were in the car with me and we were all shaken up and also very glad there were no cars behind us, or else we could have been injured in a rear-end collision. The dealer has had my car for 21 days now and cannot reproduce it, but they asked if I was in the road that it occurred on, because they have had similar complaints from owners. I do not understand why they don’t drive my car down that same road to be able to reproduce the incident. My below email was sent to the dealer on June 18, because the car keeps locking me out with the key fob inside and the dash resets itself, but won’t turn back on, it is just in the constant spinning reset wheel. My attached photos are of the car refusing to lock because it says a door is open or a window is down, when none of that is happening. (The doors are closed and the windows are up.). The CMBS incident occurred on June 24th, I drove home and had Honda tow my car to the dealership. They have had it ever since.
Mfg Campaign: 11603042
Recall Date: Jul 17, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My CMBS stopped my car in the middle of the road coming home one day. There were no other cars around me (in front of me, behind me, or coming towards me). The word “brake” flashed across my dash and then it beeped at me and just stopped in the middle of the road going 55 mph. My kids and elderly mother in law were in the car with me and we were all shaken up and also very glad there were no cars behind us, or else we could have been injured in a rear-end collision. The dealer has had my car for 21 days now and cannot reproduce it, but they asked if I was in the road that it occurred on, because they have had similar complaints from owners. I do not understand why they don’t drive my car down that same road to be able to reproduce the incident. My below email was sent to the dealer on June 18, because the car keeps locking me out with the key fob inside and the dash resets itself, but won’t turn back on, it is just in the constant spinning reset wheel. My attached photos are of the car refusing to lock because it says a door is open or a window is down, when none of that is happening. (The doors are closed and the windows are up.). The CMBS incident occurred on June 24th, I drove home and had Honda tow my car to the dealership. They have had it ever since.
Corrective Action:
My CMBS stopped my car in the middle of the road coming home one day. There were no other cars around me (in front of me, behind me, or coming towards me). The word “brake” flashed across my dash and then it beeped at me and just stopped in the middle of the road going 55 mph. My kids and elderly mother in law were in the car with me and we were all shaken up and also very glad there were no cars behind us, or else we could have been injured in a rear-end collision. The dealer has had my car for 21 days now and cannot reproduce it, but they asked if I was in the road that it occurred on, because they have had similar complaints from owners. I do not understand why they don’t drive my car down that same road to be able to reproduce the incident. My below email was sent to the dealer on June 18, because the car keeps locking me out with the key fob inside and the dash resets itself, but won’t turn back on, it is just in the constant spinning reset wheel. My attached photos are of the car refusing to lock because it says a door is open or a window is down, when none of that is happening. (The doors are closed and the windows are up.). The CMBS incident occurred on June 24th, I drove home and had Honda tow my car to the dealership. They have had it ever since.
Additional Notes:
My CMBS stopped my car in the middle of the road coming home one day. There were no other cars around me (in front of me, behind me, or coming towards me). The word “brake” flashed across my dash and then it beeped at me and just stopped in the middle of the road going 55 mph. My kids and elderly mother in law were in the car with me and we were all shaken up and also very glad there were no cars behind us, or else we could have been injured in a rear-end collision. The dealer has had my car for 21 days now and cannot reproduce it, but they asked if I was in the road that it occurred on, because they have had similar complaints from owners. I do not understand why they don’t drive my car down that same road to be able to reproduce the incident. My below email was sent to the dealer on June 18, because the car keeps locking me out with the key fob inside and the dash resets itself, but won’t turn back on, it is just in the constant spinning reset wheel. My attached photos are of the car refusing to lock because it says a door is open or a window is down, when none of that is happening. (The doors are closed and the windows are up.). The CMBS incident occurred on June 24th, I drove home and had Honda tow my car to the dealership. They have had it ever since.
Mfg Campaign: 11603042
Recall Date: Jul 17, 2024
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My Honda Pilot 2025 vehicle's windshield cracked while driving on the interstate. The crack is on the driver side of the windshield, about 6 inches from the top.The crack begins as a single straight line before branching out into another curving line in the letter "L" shape. A passing vehicle kicked up rock or debris, which formed the crack. There was no collision or major impact on the vehicle. The vehicle was inspected by the manufacturer, but they were unable to assist me in any way because they did not have any windshields available or would be created in the near future for this vehicle. Recognizing the signs of poor-quality windshield, I believe the windshield quality was compromised to its structural integrity. I see it as very major issue in terms of the safety of the driver and passengers.
Corrective Action:
My Honda Pilot 2025 vehicle's windshield cracked while driving on the interstate. The crack is on the driver side of the windshield, about 6 inches from the top.The crack begins as a single straight line before branching out into another curving line in the letter "L" shape. A passing vehicle kicked up rock or debris, which formed the crack. There was no collision or major impact on the vehicle. The vehicle was inspected by the manufacturer, but they were unable to assist me in any way because they did not have any windshields available or would be created in the near future for this vehicle. Recognizing the signs of poor-quality windshield, I believe the windshield quality was compromised to its structural integrity. I see it as very major issue in terms of the safety of the driver and passengers.
Additional Notes:
My Honda Pilot 2025 vehicle's windshield cracked while driving on the interstate. The crack is on the driver side of the windshield, about 6 inches from the top.The crack begins as a single straight line before branching out into another curving line in the letter "L" shape. A passing vehicle kicked up rock or debris, which formed the crack. There was no collision or major impact on the vehicle. The vehicle was inspected by the manufacturer, but they were unable to assist me in any way because they did not have any windshields available or would be created in the near future for this vehicle. Recognizing the signs of poor-quality windshield, I believe the windshield quality was compromised to its structural integrity. I see it as very major issue in terms of the safety of the driver and passengers.
Mfg Campaign: 11592458
Recall Date: Jun 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My Honda Pilot 2025 vehicle's windshield cracked while driving on the interstate. The crack is on the driver side of the windshield, about 6 inches from the top.The crack begins as a single straight line before branching out into another curving line in the letter "L" shape. A passing vehicle kicked up rock or debris, which formed the crack. There was no collision or major impact on the vehicle. The vehicle was inspected by the manufacturer, but they were unable to assist me in any way because they did not have any windshields available or would be created in the near future for this vehicle. Recognizing the signs of poor-quality windshield, I believe the windshield quality was compromised to its structural integrity. I see it as very major issue in terms of the safety of the driver and passengers.
Corrective Action:
My Honda Pilot 2025 vehicle's windshield cracked while driving on the interstate. The crack is on the driver side of the windshield, about 6 inches from the top.The crack begins as a single straight line before branching out into another curving line in the letter "L" shape. A passing vehicle kicked up rock or debris, which formed the crack. There was no collision or major impact on the vehicle. The vehicle was inspected by the manufacturer, but they were unable to assist me in any way because they did not have any windshields available or would be created in the near future for this vehicle. Recognizing the signs of poor-quality windshield, I believe the windshield quality was compromised to its structural integrity. I see it as very major issue in terms of the safety of the driver and passengers.
Additional Notes:
My Honda Pilot 2025 vehicle's windshield cracked while driving on the interstate. The crack is on the driver side of the windshield, about 6 inches from the top.The crack begins as a single straight line before branching out into another curving line in the letter "L" shape. A passing vehicle kicked up rock or debris, which formed the crack. There was no collision or major impact on the vehicle. The vehicle was inspected by the manufacturer, but they were unable to assist me in any way because they did not have any windshields available or would be created in the near future for this vehicle. Recognizing the signs of poor-quality windshield, I believe the windshield quality was compromised to its structural integrity. I see it as very major issue in terms of the safety of the driver and passengers.
Mfg Campaign: 11592458
Recall Date: Jun 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
My Honda Pilot 2025 vehicle's windshield cracked while driving on the interstate. The crack is on the driver side of the windshield, about 6 inches from the top.The crack begins as a single straight line before branching out into another curving line in the letter "L" shape. A passing vehicle kicked up rock or debris, which formed the crack. There was no collision or major impact on the vehicle. The vehicle was inspected by the manufacturer, but they were unable to assist me in any way because they did not have any windshields available or would be created in the near future for this vehicle. Recognizing the signs of poor-quality windshield, I believe the windshield quality was compromised to its structural integrity. I see it as very major issue in terms of the safety of the driver and passengers.
Corrective Action:
My Honda Pilot 2025 vehicle's windshield cracked while driving on the interstate. The crack is on the driver side of the windshield, about 6 inches from the top.The crack begins as a single straight line before branching out into another curving line in the letter "L" shape. A passing vehicle kicked up rock or debris, which formed the crack. There was no collision or major impact on the vehicle. The vehicle was inspected by the manufacturer, but they were unable to assist me in any way because they did not have any windshields available or would be created in the near future for this vehicle. Recognizing the signs of poor-quality windshield, I believe the windshield quality was compromised to its structural integrity. I see it as very major issue in terms of the safety of the driver and passengers.
Additional Notes:
My Honda Pilot 2025 vehicle's windshield cracked while driving on the interstate. The crack is on the driver side of the windshield, about 6 inches from the top.The crack begins as a single straight line before branching out into another curving line in the letter "L" shape. A passing vehicle kicked up rock or debris, which formed the crack. There was no collision or major impact on the vehicle. The vehicle was inspected by the manufacturer, but they were unable to assist me in any way because they did not have any windshields available or would be created in the near future for this vehicle. Recognizing the signs of poor-quality windshield, I believe the windshield quality was compromised to its structural integrity. I see it as very major issue in terms of the safety of the driver and passengers.
Mfg Campaign: 11592458
Recall Date: Jun 4, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury