Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PIY
Recall Date: Jul 18, 2024
Consumer Complaints
763 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Vehicle makes clicking noises when making sharp turns at low speed. Replacement of left front axle done at 3,833 miles by dealership service department on 5/22/25. Clicking was reported again on 6/15/25 but was unable to replicate in noisy surroundings. Dealership advisor stated there is no solution to repair the problem and this would keep happening. Noise worsened and vehicle was taken to a different dealer on 7/21/25. The service advisor stated that they were "unable to determine cause at this time. Concern is under investigation." Advisor claimed this "may possibly be a normal characteristic."
Corrective Action:
Vehicle makes clicking noises when making sharp turns at low speed. Replacement of left front axle done at 3,833 miles by dealership service department on 5/22/25. Clicking was reported again on 6/15/25 but was unable to replicate in noisy surroundings. Dealership advisor stated there is no solution to repair the problem and this would keep happening. Noise worsened and vehicle was taken to a different dealer on 7/21/25. The service advisor stated that they were "unable to determine cause at this time. Concern is under investigation." Advisor claimed this "may possibly be a normal characteristic."
Additional Notes:
Vehicle makes clicking noises when making sharp turns at low speed. Replacement of left front axle done at 3,833 miles by dealership service department on 5/22/25. Clicking was reported again on 6/15/25 but was unable to replicate in noisy surroundings. Dealership advisor stated there is no solution to repair the problem and this would keep happening. Noise worsened and vehicle was taken to a different dealer on 7/21/25. The service advisor stated that they were "unable to determine cause at this time. Concern is under investigation." Advisor claimed this "may possibly be a normal characteristic."
Mfg Campaign: 11677088
Recall Date: Jul 29, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Forward collision warning system activated Automatic Emergency Braking system and brought car to an immediate stop. This has happened multiple times for no reason. Sometimes it will activate on a street with no other vehicles, today it almost got me rear-ended in traffic.
Corrective Action:
Forward collision warning system activated Automatic Emergency Braking system and brought car to an immediate stop. This has happened multiple times for no reason. Sometimes it will activate on a street with no other vehicles, today it almost got me rear-ended in traffic.
Additional Notes:
Forward collision warning system activated Automatic Emergency Braking system and brought car to an immediate stop. This has happened multiple times for no reason. Sometimes it will activate on a street with no other vehicles, today it almost got me rear-ended in traffic.
Mfg Campaign: 11676679
Recall Date: Jul 28, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Forward collision warning system activated Automatic Emergency Braking system and brought car to an immediate stop. This has happened multiple times for no reason. Sometimes it will activate on a street with no other vehicles, today it almost got me rear-ended in traffic.
Corrective Action:
Forward collision warning system activated Automatic Emergency Braking system and brought car to an immediate stop. This has happened multiple times for no reason. Sometimes it will activate on a street with no other vehicles, today it almost got me rear-ended in traffic.
Additional Notes:
Forward collision warning system activated Automatic Emergency Braking system and brought car to an immediate stop. This has happened multiple times for no reason. Sometimes it will activate on a street with no other vehicles, today it almost got me rear-ended in traffic.
Mfg Campaign: 11676679
Recall Date: Jul 28, 2025
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
Car makes loud clicking noise while making turns. Steering doesn’t come back to center after making sharper turns. Suspect bad CV joint, common when searching online for this problem.
Corrective Action:
Car makes loud clicking noise while making turns. Steering doesn’t come back to center after making sharper turns. Suspect bad CV joint, common when searching online for this problem.
Additional Notes:
Car makes loud clicking noise while making turns. Steering doesn’t come back to center after making sharper turns. Suspect bad CV joint, common when searching online for this problem.
Mfg Campaign: 11676802
Recall Date: Jul 28, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Car makes loud clicking noise while making turns. Steering doesn’t come back to center after making sharper turns. Suspect bad CV joint, common when searching online for this problem.
Corrective Action:
Car makes loud clicking noise while making turns. Steering doesn’t come back to center after making sharper turns. Suspect bad CV joint, common when searching online for this problem.
Additional Notes:
Car makes loud clicking noise while making turns. Steering doesn’t come back to center after making sharper turns. Suspect bad CV joint, common when searching online for this problem.
Mfg Campaign: 11676802
Recall Date: Jul 28, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Car makes loud clicking noise while making turns. Steering doesn’t come back to center after making sharper turns. Suspect bad CV joint, common when searching online for this problem.
Corrective Action:
Car makes loud clicking noise while making turns. Steering doesn’t come back to center after making sharper turns. Suspect bad CV joint, common when searching online for this problem.
Additional Notes:
Car makes loud clicking noise while making turns. Steering doesn’t come back to center after making sharper turns. Suspect bad CV joint, common when searching online for this problem.
Mfg Campaign: 11676802
Recall Date: Jul 28, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Frequently engages erroneously due to heavy rain or pavement markings. Last week when it was raining heavily, AEB engaged at least 10 times while I tried to back out of my garage (there was nothing/nobody in my driveway). And this past Friday it engaged 3 times on different colorings for patched pavement cracks in a parking lot while backing out of a parking spot.
Corrective Action:
Frequently engages erroneously due to heavy rain or pavement markings. Last week when it was raining heavily, AEB engaged at least 10 times while I tried to back out of my garage (there was nothing/nobody in my driveway). And this past Friday it engaged 3 times on different colorings for patched pavement cracks in a parking lot while backing out of a parking spot.
Additional Notes:
Frequently engages erroneously due to heavy rain or pavement markings. Last week when it was raining heavily, AEB engaged at least 10 times while I tried to back out of my garage (there was nothing/nobody in my driveway). And this past Friday it engaged 3 times on different colorings for patched pavement cracks in a parking lot while backing out of a parking spot.
Mfg Campaign: 11676490
Recall Date: Jul 27, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Multiple warnings: AWD temporarily unavailable, service stabilitrak, reduced acceleration drive with care. Not braking completely when speeding
Corrective Action:
Multiple warnings: AWD temporarily unavailable, service stabilitrak, reduced acceleration drive with care. Not braking completely when speeding
Additional Notes:
Multiple warnings: AWD temporarily unavailable, service stabilitrak, reduced acceleration drive with care. Not braking completely when speeding
Mfg Campaign: 11676421
Recall Date: Jul 26, 2025
Honda (american Honda Motor Co.)
Defect Description:
WHEELS
Potential Consequences:
Multiple warnings: AWD temporarily unavailable, service stabilitrak, reduced acceleration drive with care. Not braking completely when speeding
Corrective Action:
Multiple warnings: AWD temporarily unavailable, service stabilitrak, reduced acceleration drive with care. Not braking completely when speeding
Additional Notes:
Multiple warnings: AWD temporarily unavailable, service stabilitrak, reduced acceleration drive with care. Not braking completely when speeding
Mfg Campaign: 11676421
Recall Date: Jul 26, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Multiple warnings: AWD temporarily unavailable, service stabilitrak, reduced acceleration drive with care. Not braking completely when speeding
Corrective Action:
Multiple warnings: AWD temporarily unavailable, service stabilitrak, reduced acceleration drive with care. Not braking completely when speeding
Additional Notes:
Multiple warnings: AWD temporarily unavailable, service stabilitrak, reduced acceleration drive with care. Not braking completely when speeding
Mfg Campaign: 11676421
Recall Date: Jul 26, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Hears creaking sound when turning in low speed. Only 1000 miles on the vehicle. The charging door indicator won’t go off. Keep popping up during driving, blocking the meter screen.
Corrective Action:
Hears creaking sound when turning in low speed. Only 1000 miles on the vehicle. The charging door indicator won’t go off. Keep popping up during driving, blocking the meter screen.
Additional Notes:
Hears creaking sound when turning in low speed. Only 1000 miles on the vehicle. The charging door indicator won’t go off. Keep popping up during driving, blocking the meter screen.
Mfg Campaign: 11674484
Recall Date: Jul 18, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Hears creaking sound when turning in low speed. Only 1000 miles on the vehicle. The charging door indicator won’t go off. Keep popping up during driving, blocking the meter screen.
Corrective Action:
Hears creaking sound when turning in low speed. Only 1000 miles on the vehicle. The charging door indicator won’t go off. Keep popping up during driving, blocking the meter screen.
Additional Notes:
Hears creaking sound when turning in low speed. Only 1000 miles on the vehicle. The charging door indicator won’t go off. Keep popping up during driving, blocking the meter screen.
Mfg Campaign: 11674484
Recall Date: Jul 18, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
When I bought this car, when I turn it makes clicking noises and clunks when put into drive. Dealer said it was a safety feature, but after investigation its the CV joints on the car.
Corrective Action:
When I bought this car, when I turn it makes clicking noises and clunks when put into drive. Dealer said it was a safety feature, but after investigation its the CV joints on the car.
Additional Notes:
When I bought this car, when I turn it makes clicking noises and clunks when put into drive. Dealer said it was a safety feature, but after investigation its the CV joints on the car.
Mfg Campaign: 11674589
Recall Date: Jul 18, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
When I bought this car, when I turn it makes clicking noises and clunks when put into drive. Dealer said it was a safety feature, but after investigation its the CV joints on the car.
Corrective Action:
When I bought this car, when I turn it makes clicking noises and clunks when put into drive. Dealer said it was a safety feature, but after investigation its the CV joints on the car.
Additional Notes:
When I bought this car, when I turn it makes clicking noises and clunks when put into drive. Dealer said it was a safety feature, but after investigation its the CV joints on the car.
Mfg Campaign: 11674589
Recall Date: Jul 18, 2025
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
I cannot reverse with my car slamming on the brakes and it thinks I'm going to hit something when no one is behind
Corrective Action:
I cannot reverse with my car slamming on the brakes and it thinks I'm going to hit something when no one is behind
Additional Notes:
I cannot reverse with my car slamming on the brakes and it thinks I'm going to hit something when no one is behind
Mfg Campaign: 11674167
Recall Date: Jul 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I cannot reverse with my car slamming on the brakes and it thinks I'm going to hit something when no one is behind
Corrective Action:
I cannot reverse with my car slamming on the brakes and it thinks I'm going to hit something when no one is behind
Additional Notes:
I cannot reverse with my car slamming on the brakes and it thinks I'm going to hit something when no one is behind
Mfg Campaign: 11674167
Recall Date: Jul 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Knocking noise when making a right or left noise. Noise seems to slowly get louder.
Corrective Action:
Knocking noise when making a right or left noise. Noise seems to slowly get louder.
Additional Notes:
Knocking noise when making a right or left noise. Noise seems to slowly get louder.
Mfg Campaign: 11673575
Recall Date: Jul 15, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Knocking noise when making a right or left noise. Noise seems to slowly get louder.
Corrective Action:
Knocking noise when making a right or left noise. Noise seems to slowly get louder.
Additional Notes:
Knocking noise when making a right or left noise. Noise seems to slowly get louder.
Mfg Campaign: 11673575
Recall Date: Jul 15, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle emits a loud clicking or popping noise from the front axle/CV joints when turning from a complete stop, despite having very low mileage. It has already been serviced twice and is currently in service for the same issue. A failing CV axle is essential to steering and can pose significant safety risks, especially at higher speeds.
Corrective Action:
The vehicle emits a loud clicking or popping noise from the front axle/CV joints when turning from a complete stop, despite having very low mileage. It has already been serviced twice and is currently in service for the same issue. A failing CV axle is essential to steering and can pose significant safety risks, especially at higher speeds.
Additional Notes:
The vehicle emits a loud clicking or popping noise from the front axle/CV joints when turning from a complete stop, despite having very low mileage. It has already been serviced twice and is currently in service for the same issue. A failing CV axle is essential to steering and can pose significant safety risks, especially at higher speeds.
Mfg Campaign: 11673830
Recall Date: Jul 15, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
At almost 20,000 miles my car shut itself off while I was still driving. I was slowing down to a stop but my car was not functioning properly, could not turn my car off, put in park or turn of parking break. I had to sit in the middle of the street for at least a minute until I was able to shut off my car and restart it again. I drove straight to the Honda dealership. Waiting on diagnostic results. Also, I have always had a problem reversing out of a parking space when it rains. The emergency sensor reads an object behind me and automatically breaks even though I am the only car in the parking lot. It takes me minutes to back out enough to turn my car.
Corrective Action:
At almost 20,000 miles my car shut itself off while I was still driving. I was slowing down to a stop but my car was not functioning properly, could not turn my car off, put in park or turn of parking break. I had to sit in the middle of the street for at least a minute until I was able to shut off my car and restart it again. I drove straight to the Honda dealership. Waiting on diagnostic results. Also, I have always had a problem reversing out of a parking space when it rains. The emergency sensor reads an object behind me and automatically breaks even though I am the only car in the parking lot. It takes me minutes to back out enough to turn my car.
Additional Notes:
At almost 20,000 miles my car shut itself off while I was still driving. I was slowing down to a stop but my car was not functioning properly, could not turn my car off, put in park or turn of parking break. I had to sit in the middle of the street for at least a minute until I was able to shut off my car and restart it again. I drove straight to the Honda dealership. Waiting on diagnostic results. Also, I have always had a problem reversing out of a parking space when it rains. The emergency sensor reads an object behind me and automatically breaks even though I am the only car in the parking lot. It takes me minutes to back out enough to turn my car.
Mfg Campaign: 11672637
Recall Date: Jul 11, 2025
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