Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PIY
Recall Date: Jul 18, 2024
Consumer Complaints
763 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2024 Honda Prologue has been having service high voltage system, reduced acceleration, no heat or AC in while in the rain and with toddlers in the car. Car has had this issue twice before and just got the car back from the service on April 2, Had issue in December, Feb 2025 for 11 days. The vehicle was just returned 3 days ago for the same issue. Service keeps stating they don't know what the problem and vehicle is needs to be towed due to inability to charge or drive on Major roadway due to limited speed.
Corrective Action:
2024 Honda Prologue has been having service high voltage system, reduced acceleration, no heat or AC in while in the rain and with toddlers in the car. Car has had this issue twice before and just got the car back from the service on April 2, Had issue in December, Feb 2025 for 11 days. The vehicle was just returned 3 days ago for the same issue. Service keeps stating they don't know what the problem and vehicle is needs to be towed due to inability to charge or drive on Major roadway due to limited speed.
Additional Notes:
2024 Honda Prologue has been having service high voltage system, reduced acceleration, no heat or AC in while in the rain and with toddlers in the car. Car has had this issue twice before and just got the car back from the service on April 2, Had issue in December, Feb 2025 for 11 days. The vehicle was just returned 3 days ago for the same issue. Service keeps stating they don't know what the problem and vehicle is needs to be towed due to inability to charge or drive on Major roadway due to limited speed.
Mfg Campaign: 11652964
Recall Date: Apr 5, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Since purchasing the vehicle august 2024, I have experienced a noticeable noise emanating from the front axles whenever I turn the steering wheel in either direction. This noise is concerning and suggests a potential mechanical problem. I have taken my vehicle to Ocean Honda ventura on two separate occasions for diagnosis and repair of this issue. On both instances, the front axles were replaced. However, the noise persists even after these replacements. During my most recent visit on 04/03/2025, I was informed by Honda representatives that they have exhausted all current solutions and that there is nothing further they can do to resolve the noise issue at this time. I am deeply concerned about this ongoing problem. The persistent noise when turning indicates a potential defect that could compromise the safety and reliability of my vehicle. Despite two attempts at repair involving the replacement of the front axles, the issue remains, and Honda has indicated an inability to provide a further remedy. I request that the NHTSA investigate this matter. I believe this may be a more widespread issue affecting other 2024 Honda Prologue vehicles and poses a potential safety risk to drivers.
Corrective Action:
Since purchasing the vehicle august 2024, I have experienced a noticeable noise emanating from the front axles whenever I turn the steering wheel in either direction. This noise is concerning and suggests a potential mechanical problem. I have taken my vehicle to Ocean Honda ventura on two separate occasions for diagnosis and repair of this issue. On both instances, the front axles were replaced. However, the noise persists even after these replacements. During my most recent visit on 04/03/2025, I was informed by Honda representatives that they have exhausted all current solutions and that there is nothing further they can do to resolve the noise issue at this time. I am deeply concerned about this ongoing problem. The persistent noise when turning indicates a potential defect that could compromise the safety and reliability of my vehicle. Despite two attempts at repair involving the replacement of the front axles, the issue remains, and Honda has indicated an inability to provide a further remedy. I request that the NHTSA investigate this matter. I believe this may be a more widespread issue affecting other 2024 Honda Prologue vehicles and poses a potential safety risk to drivers.
Additional Notes:
Since purchasing the vehicle august 2024, I have experienced a noticeable noise emanating from the front axles whenever I turn the steering wheel in either direction. This noise is concerning and suggests a potential mechanical problem. I have taken my vehicle to Ocean Honda ventura on two separate occasions for diagnosis and repair of this issue. On both instances, the front axles were replaced. However, the noise persists even after these replacements. During my most recent visit on 04/03/2025, I was informed by Honda representatives that they have exhausted all current solutions and that there is nothing further they can do to resolve the noise issue at this time. I am deeply concerned about this ongoing problem. The persistent noise when turning indicates a potential defect that could compromise the safety and reliability of my vehicle. Despite two attempts at repair involving the replacement of the front axles, the issue remains, and Honda has indicated an inability to provide a further remedy. I request that the NHTSA investigate this matter. I believe this may be a more widespread issue affecting other 2024 Honda Prologue vehicles and poses a potential safety risk to drivers.
Mfg Campaign: 11652742
Recall Date: Apr 4, 2025
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
Front axle started making knocking noises when making sharp turns
Corrective Action:
Front axle started making knocking noises when making sharp turns
Additional Notes:
Front axle started making knocking noises when making sharp turns
Mfg Campaign: 11652758
Recall Date: Apr 4, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Front axle started making knocking noises when making sharp turns
Corrective Action:
Front axle started making knocking noises when making sharp turns
Additional Notes:
Front axle started making knocking noises when making sharp turns
Mfg Campaign: 11652758
Recall Date: Apr 4, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
When turning left from a stop, there is a clicking sound that is coming from the front left wheel area. I don't know if this is safety risk. I have not had a dealer inspection yet. There are no warning lights or messages in the car relating to this problem. It has happened several times. I first heard it at about 350 miles. The car now has about 700 miles. I have heard the noise at least 4 times.
Corrective Action:
When turning left from a stop, there is a clicking sound that is coming from the front left wheel area. I don't know if this is safety risk. I have not had a dealer inspection yet. There are no warning lights or messages in the car relating to this problem. It has happened several times. I first heard it at about 350 miles. The car now has about 700 miles. I have heard the noise at least 4 times.
Additional Notes:
When turning left from a stop, there is a clicking sound that is coming from the front left wheel area. I don't know if this is safety risk. I have not had a dealer inspection yet. There are no warning lights or messages in the car relating to this problem. It has happened several times. I first heard it at about 350 miles. The car now has about 700 miles. I have heard the noise at least 4 times.
Mfg Campaign: 11652784
Recall Date: Apr 4, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
When turning left from a stop, there is a clicking sound that is coming from the front left wheel area. I don't know if this is safety risk. I have not had a dealer inspection yet. There are no warning lights or messages in the car relating to this problem. It has happened several times. I first heard it at about 350 miles. The car now has about 700 miles. I have heard the noise at least 4 times.
Corrective Action:
When turning left from a stop, there is a clicking sound that is coming from the front left wheel area. I don't know if this is safety risk. I have not had a dealer inspection yet. There are no warning lights or messages in the car relating to this problem. It has happened several times. I first heard it at about 350 miles. The car now has about 700 miles. I have heard the noise at least 4 times.
Additional Notes:
When turning left from a stop, there is a clicking sound that is coming from the front left wheel area. I don't know if this is safety risk. I have not had a dealer inspection yet. There are no warning lights or messages in the car relating to this problem. It has happened several times. I first heard it at about 350 miles. The car now has about 700 miles. I have heard the noise at least 4 times.
Mfg Campaign: 11652784
Recall Date: Apr 4, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving on the interstate and the infotainment and drivers dashboard display cut off. I attempted to turn the car off and back on and nothing happened.
Corrective Action:
I was driving on the interstate and the infotainment and drivers dashboard display cut off. I attempted to turn the car off and back on and nothing happened.
Additional Notes:
I was driving on the interstate and the infotainment and drivers dashboard display cut off. I attempted to turn the car off and back on and nothing happened.
Mfg Campaign: 11652829
Recall Date: Apr 4, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. When backing the car randomly puts on the break with nothing around the rear of the vehicle.
Corrective Action:
When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. When backing the car randomly puts on the break with nothing around the rear of the vehicle.
Additional Notes:
When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. When backing the car randomly puts on the break with nothing around the rear of the vehicle.
Mfg Campaign: 11652448
Recall Date: Apr 3, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. When backing the car randomly puts on the break with nothing around the rear of the vehicle.
Corrective Action:
When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. When backing the car randomly puts on the break with nothing around the rear of the vehicle.
Additional Notes:
When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. When backing the car randomly puts on the break with nothing around the rear of the vehicle.
Mfg Campaign: 11652448
Recall Date: Apr 3, 2025
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. When backing the car randomly puts on the break with nothing around the rear of the vehicle.
Corrective Action:
When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. When backing the car randomly puts on the break with nothing around the rear of the vehicle.
Additional Notes:
When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. When backing the car randomly puts on the break with nothing around the rear of the vehicle.
Mfg Campaign: 11652448
Recall Date: Apr 3, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
CUSTOMER STATES CLICKING NOISE IS HEARD WHEN MAKING LEFT TURNS, PER CUSTOMER - THE NOISE IS COMING FROM THE LEFT FRONT AREA. INSPECT AND ADVISE. NOISE FROM THE LEFT FRONT AREA. * REPLACE THE LEFT FRONT AXLE **PART IS CURRENTLY ON A NATIONAL BACKORDER. POSSIBLE RELEASE IN MAY**
Corrective Action:
CUSTOMER STATES CLICKING NOISE IS HEARD WHEN MAKING LEFT TURNS, PER CUSTOMER - THE NOISE IS COMING FROM THE LEFT FRONT AREA. INSPECT AND ADVISE. NOISE FROM THE LEFT FRONT AREA. * REPLACE THE LEFT FRONT AXLE **PART IS CURRENTLY ON A NATIONAL BACKORDER. POSSIBLE RELEASE IN MAY**
Additional Notes:
CUSTOMER STATES CLICKING NOISE IS HEARD WHEN MAKING LEFT TURNS, PER CUSTOMER - THE NOISE IS COMING FROM THE LEFT FRONT AREA. INSPECT AND ADVISE. NOISE FROM THE LEFT FRONT AREA. * REPLACE THE LEFT FRONT AXLE **PART IS CURRENTLY ON A NATIONAL BACKORDER. POSSIBLE RELEASE IN MAY**
Mfg Campaign: 11652599
Recall Date: Apr 3, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
CUSTOMER STATES CLICKING NOISE IS HEARD WHEN MAKING LEFT TURNS, PER CUSTOMER - THE NOISE IS COMING FROM THE LEFT FRONT AREA. INSPECT AND ADVISE. NOISE FROM THE LEFT FRONT AREA. * REPLACE THE LEFT FRONT AXLE **PART IS CURRENTLY ON A NATIONAL BACKORDER. POSSIBLE RELEASE IN MAY**
Corrective Action:
CUSTOMER STATES CLICKING NOISE IS HEARD WHEN MAKING LEFT TURNS, PER CUSTOMER - THE NOISE IS COMING FROM THE LEFT FRONT AREA. INSPECT AND ADVISE. NOISE FROM THE LEFT FRONT AREA. * REPLACE THE LEFT FRONT AXLE **PART IS CURRENTLY ON A NATIONAL BACKORDER. POSSIBLE RELEASE IN MAY**
Additional Notes:
CUSTOMER STATES CLICKING NOISE IS HEARD WHEN MAKING LEFT TURNS, PER CUSTOMER - THE NOISE IS COMING FROM THE LEFT FRONT AREA. INSPECT AND ADVISE. NOISE FROM THE LEFT FRONT AREA. * REPLACE THE LEFT FRONT AXLE **PART IS CURRENTLY ON A NATIONAL BACKORDER. POSSIBLE RELEASE IN MAY**
Mfg Campaign: 11652599
Recall Date: Apr 3, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
We received a High Voltage System warning, making the vehicle undrivable. Honda states it is an AC check valve issue. The vehicle only has 477 miles on it.
Corrective Action:
We received a High Voltage System warning, making the vehicle undrivable. Honda states it is an AC check valve issue. The vehicle only has 477 miles on it.
Additional Notes:
We received a High Voltage System warning, making the vehicle undrivable. Honda states it is an AC check valve issue. The vehicle only has 477 miles on it.
Mfg Campaign: 11652373
Recall Date: Apr 2, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Axle or CV joint makes excessive clicking noise when turning right. Delaer has confirmed the issue. Parts have been backordered and no resolution for 2.5 months. Note, this problem appears to be reported by many other 2024 Prologue owners on the web.
Corrective Action:
Axle or CV joint makes excessive clicking noise when turning right. Delaer has confirmed the issue. Parts have been backordered and no resolution for 2.5 months. Note, this problem appears to be reported by many other 2024 Prologue owners on the web.
Additional Notes:
Axle or CV joint makes excessive clicking noise when turning right. Delaer has confirmed the issue. Parts have been backordered and no resolution for 2.5 months. Note, this problem appears to be reported by many other 2024 Prologue owners on the web.
Mfg Campaign: 11652431
Recall Date: Apr 2, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Service High Voltage System warning.
Corrective Action:
Service High Voltage System warning.
Additional Notes:
Service High Voltage System warning.
Mfg Campaign: 11651945
Recall Date: Apr 1, 2025
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. I brought it into Honda for them to look at. They know about the issue but don't have a fix for it and will not do anything for it. When backing you the car randomly puts on the break with nothing around the rear of the vehicle.
Corrective Action:
When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. I brought it into Honda for them to look at. They know about the issue but don't have a fix for it and will not do anything for it. When backing you the car randomly puts on the break with nothing around the rear of the vehicle.
Additional Notes:
When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. I brought it into Honda for them to look at. They know about the issue but don't have a fix for it and will not do anything for it. When backing you the car randomly puts on the break with nothing around the rear of the vehicle.
Mfg Campaign: 11651771
Recall Date: Mar 31, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. I brought it into Honda for them to look at. They know about the issue but don't have a fix for it and will not do anything for it. When backing you the car randomly puts on the break with nothing around the rear of the vehicle.
Corrective Action:
When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. I brought it into Honda for them to look at. They know about the issue but don't have a fix for it and will not do anything for it. When backing you the car randomly puts on the break with nothing around the rear of the vehicle.
Additional Notes:
When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. I brought it into Honda for them to look at. They know about the issue but don't have a fix for it and will not do anything for it. When backing you the car randomly puts on the break with nothing around the rear of the vehicle.
Mfg Campaign: 11651771
Recall Date: Mar 31, 2025
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. I brought it into Honda for them to look at. They know about the issue but don't have a fix for it and will not do anything for it. When backing you the car randomly puts on the break with nothing around the rear of the vehicle.
Corrective Action:
When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. I brought it into Honda for them to look at. They know about the issue but don't have a fix for it and will not do anything for it. When backing you the car randomly puts on the break with nothing around the rear of the vehicle.
Additional Notes:
When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. I brought it into Honda for them to look at. They know about the issue but don't have a fix for it and will not do anything for it. When backing you the car randomly puts on the break with nothing around the rear of the vehicle.
Mfg Campaign: 11651771
Recall Date: Mar 31, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
“While driving with my family, my car’s displays suddenly went black, which was a serious safety concern. I had to pull over for about an hour until they came back on, as I couldn’t see anything.”
Corrective Action:
“While driving with my family, my car’s displays suddenly went black, which was a serious safety concern. I had to pull over for about an hour until they came back on, as I couldn’t see anything.”
Additional Notes:
“While driving with my family, my car’s displays suddenly went black, which was a serious safety concern. I had to pull over for about an hour until they came back on, as I couldn’t see anything.”
Mfg Campaign: 11651820
Recall Date: Mar 31, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
"high voltage system failure" and inability to charge - co cooling and limited acceleration - took 7 1/2 weeks to repair - Tech found p1c0100 ac compressor motor underspend, recharged ac system nd found excessive freon
Corrective Action:
"high voltage system failure" and inability to charge - co cooling and limited acceleration - took 7 1/2 weeks to repair - Tech found p1c0100 ac compressor motor underspend, recharged ac system nd found excessive freon
Additional Notes:
"high voltage system failure" and inability to charge - co cooling and limited acceleration - took 7 1/2 weeks to repair - Tech found p1c0100 ac compressor motor underspend, recharged ac system nd found excessive freon
Mfg Campaign: 11651883
Recall Date: Mar 31, 2025
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