HONDA RIDGELINE 2019

Complete listing of complaints and recalls for this vehicle

257
Complaints
82
Recalls

Complaints & Recalls

257 Complaints 82 Recalls

Official Safety Recalls - Important!

82 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V751000 SAFETY RECALL
249K Vehicles Affected
Recall Date: Nov 13, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.

Potential Risk:
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
FREE Recall Solution:
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: XG1, GG0
Notice Date: Mar 28, 2024
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 22V867000 SAFETY RECALL
117.4K Vehicles Affected
Recall Date: Nov 23, 2022
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline vehicles. Opening and closing the tailgate may break the rearview camera wiring harness, causing the rearview camera to fail.

Potential Risk:
An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the rearview camera wiring harness, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is 6RW.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: 6RW
Notice Date: Aug 31, 2023
Recall Date: Nov 23, 2022
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V932000 SAFETY RECALL
724.8K Vehicles Affected
Recall Date: Nov 29, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.

Potential Risk:
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
FREE Recall Solution:
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: PBV
Notice Date: Jan 18, 2022
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V215000 SAFETY RECALL
624.6K Vehicles Affected
Recall Date: Mar 25, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: Multiple Codes
Notice Date: May 18, 2021
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
NHTSA Campaign: 20E068000 SAFETY RECALL
151.3K Vehicles Affected
Recall Date: Sep 17, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling all Honda Genuine Accessory Tonneau Covers, part number 08Z07-T6Z-100F, sold for installation on 2017-2020 Ridgeline trucks. If the tonneau cover is not properly secured in the open or closed position, wind resistance may cause the cover to flip and buckle. If this occurs, the hinges between the center and rear panel may deform, possibly allowing the rear panel to separate from the vehicle.

Potential Risk:
A separated panel may become a road hazard, increasing the risk of crash or injury.
FREE Recall Solution:
Honda will notify all registered owners of 2017-2020 Honda Ridgelines, and dealers will install tethers onto any Honda Genuine Accessory Tonneau Cover to prevent panel separation and apply warning labels, free of charge. In addition, an updated accessory user's information manual will be provided. The recall began October 26, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is F8M.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: F8M
Notice Date: Oct 26, 2020
Recall Date: Sep 17, 2020
Honda (american Honda Motor Co.)
NHTSA Campaign: 19V298000 SAFETY RECALL
93.9K Vehicles Affected
Recall Date: Apr 12, 2019
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.

Potential Risk:
Teeth separation from the timing belt may result in an engine stall, increasing the risk of crash.
FREE Recall Solution:
Honda will notify owners, and dealers will inspect the vehicle and replace any affected timing belt free of charge. Vehicles receiving a replacement timing belt will also have the engine inspected and any damaged components will be replaced for free. The recall began June 7, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is L4M. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is Z4L.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: L4M, Z4L
Notice Date: Jun 7, 2019
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
NHTSA Campaign: 19V053000 SAFETY RECALL
106.7K Vehicles Affected
Recall Date: Jan 24, 2019
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline trucks. Exposure to acids, such as from car wash soaps, can result in the fuel pump feed port cracking.

Potential Risk:
A crack in the fuel pump feed port can allow pressurized fuel to leak out, increasing the risk of a fire.
FREE Recall Solution:
Honda will notify owners, and dealers will replace the fuel pump, if necessary, and install a fuel pump cover, free of charge. The recall began March 14, 2019. Owners may contact Honda customer service at 1-888-234-2138. The recall number for this recall is Q3V.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: Q3V
Notice Date: Mar 14, 2019
Recall Date: Jan 24, 2019
Honda (american Honda Motor Co.)
NHTSA Campaign: 18V848000 SAFETY RECALL
404 Vehicles Affected
Recall Date: Nov 28, 2018
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019 Honda Ridgeline and Pilot vehicles. The mounting holes for the clip that secures the right center pillar trim panel may be larger than intended. In the event of a crash necessitating right side curtain air bag deployment, the clip may not hold the center pillar trim panel in position and it may potentially interfere with the curtain air bag deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection," and 226, "Ejection Mitigation."

Potential Risk:
In the event of a crash, if the curtain air bag does not deploy as intended, it can increase the risk of injury.
FREE Recall Solution:
Honda will notify owners, and dealers will install a bracket on the right center pillar that will securely hold the center pillar trim clip, free of charge. The recall began January 22, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is D3D.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: D3D
Notice Date: Jan 22, 2019
Recall Date: Nov 28, 2018
Honda (american Honda Motor Co.)
NHTSA Campaign: 18V664000 SAFETY RECALL
118 Vehicles Affected
Recall Date: Sep 27, 2018
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019 Honda Insight, Odyssey, and Ridgeline vehicles. The Supplemental Restraint System (SRS) control unit may have a manufacturing error, possibly resulting in the air bags or seatbelt pretensioners not deploying in the event of a crash.

Potential Risk:
In the event of a crash, if the air bags or seatbelt pretensioners do not function as intended, there would be an increased risk of injury.
FREE Recall Solution:
Honda will notify owners, and dealers will replace the SRS unit, free of charge. The recall began November 8, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B2R, C2P, and Z2Q.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: B2R, C2P, Z2Q
Notice Date: Nov 8, 2018
Recall Date: Sep 27, 2018

Consumer Complaints

257 Complaints
Honda (american Honda Motor Co.)
Campaign: 11623082 Other
Nov 1, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Over the last several months the vehicle developed a strong fuel odor in the engine compartment after being driven. I took it to the Honda dealer to identify the cause on 8/30/24, they kept the vehicle for 2 days and were unable to find a problem although they also observed the strong fuel smell. Their recommendation was to return with gas tank less than half full so they could check that. Fuel smell is clearly in the engine compartment, so I took the vehicle to my local mechanic who used a camera to localize the smell/leak to the top of the engine. They recommended removal of the manifold to diagnose further and identified a significant leak between the high pressure fuel pump and the injectors. They replace the fuel joint pipe, six injectors, and high pressure fuel pump cover which was saturated in fuel. Two areas of concern. First, there is clearly an unadressed leak problem with the fuel joint pipe. It is mentioned in several places on the NHTSA site for this Ridgline model and several related model designs. While this vehicle did not catch fire, a significant leak on the high pressure side of the high pressure fuel pump is a clear hazard and should be analyzed to identify the root cause. Second, Honda needs to proactively address this with their dealer technicians. I have no way to verify if they actually disassembled the top of the engine to access the high pressure fuel pump, fuel joint pipe, and injectors, as they told me, but it didn't take long for my local mechanic to identify the issue once they did. Bottom line is this problem is real, occurs frequently enough to appear as an issue reported to NHTSA and will not be easily identified by scanning the vehicle codes which is apparently what the dealer standard practice is.

Corrective Action:

Over the last several months the vehicle developed a strong fuel odor in the engine compartment after being driven. I took it to the Honda dealer to identify the cause on 8/30/24, they kept the vehicle for 2 days and were unable to find a problem although they also observed the strong fuel smell. Their recommendation was to return with gas tank less than half full so they could check that. Fuel smell is clearly in the engine compartment, so I took the vehicle to my local mechanic who used a camera to localize the smell/leak to the top of the engine. They recommended removal of the manifold to diagnose further and identified a significant leak between the high pressure fuel pump and the injectors. They replace the fuel joint pipe, six injectors, and high pressure fuel pump cover which was saturated in fuel. Two areas of concern. First, there is clearly an unadressed leak problem with the fuel joint pipe. It is mentioned in several places on the NHTSA site for this Ridgline model and several related model designs. While this vehicle did not catch fire, a significant leak on the high pressure side of the high pressure fuel pump is a clear hazard and should be analyzed to identify the root cause. Second, Honda needs to proactively address this with their dealer technicians. I have no way to verify if they actually disassembled the top of the engine to access the high pressure fuel pump, fuel joint pipe, and injectors, as they told me, but it didn't take long for my local mechanic to identify the issue once they did. Bottom line is this problem is real, occurs frequently enough to appear as an issue reported to NHTSA and will not be easily identified by scanning the vehicle codes which is apparently what the dealer standard practice is.

Additional Notes:

Over the last several months the vehicle developed a strong fuel odor in the engine compartment after being driven. I took it to the Honda dealer to identify the cause on 8/30/24, they kept the vehicle for 2 days and were unable to find a problem although they also observed the strong fuel smell. Their recommendation was to return with gas tank less than half full so they could check that. Fuel smell is clearly in the engine compartment, so I took the vehicle to my local mechanic who used a camera to localize the smell/leak to the top of the engine. They recommended removal of the manifold to diagnose further and identified a significant leak between the high pressure fuel pump and the injectors. They replace the fuel joint pipe, six injectors, and high pressure fuel pump cover which was saturated in fuel. Two areas of concern. First, there is clearly an unadressed leak problem with the fuel joint pipe. It is mentioned in several places on the NHTSA site for this Ridgline model and several related model designs. While this vehicle did not catch fire, a significant leak on the high pressure side of the high pressure fuel pump is a clear hazard and should be analyzed to identify the root cause. Second, Honda needs to proactively address this with their dealer technicians. I have no way to verify if they actually disassembled the top of the engine to access the high pressure fuel pump, fuel joint pipe, and injectors, as they told me, but it didn't take long for my local mechanic to identify the issue once they did. Bottom line is this problem is real, occurs frequently enough to appear as an issue reported to NHTSA and will not be easily identified by scanning the vehicle codes which is apparently what the dealer standard practice is.

Manufacturer: HONDA
Mfg Campaign: 11623082
Notice Date: Nov 1, 2024
Recall Date: Nov 1, 2024
Honda (american Honda Motor Co.)
Campaign: 11622722 Other
Oct 30, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: HONDA
Mfg Campaign: 11622722
Notice Date: Oct 30, 2024
Recall Date: Oct 30, 2024
Honda (american Honda Motor Co.)
Campaign: 11622288 Other
Oct 28, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: HONDA
Mfg Campaign: 11622288
Notice Date: Oct 28, 2024
Recall Date: Oct 28, 2024
Honda (american Honda Motor Co.)
Campaign: 11621897 Other
Oct 25, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and another dealer, Gallatin Honda (2109 Nashville Pike, Gallatin, TN 37066), were made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and another dealer, Gallatin Honda (2109 Nashville Pike, Gallatin, TN 37066), were made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and another dealer, Gallatin Honda (2109 Nashville Pike, Gallatin, TN 37066), were made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: HONDA
Mfg Campaign: 11621897
Notice Date: Oct 25, 2024
Recall Date: Oct 25, 2024
Honda (american Honda Motor Co.)
Campaign: 11621733 Other
Oct 24, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: HONDA
Mfg Campaign: 11621733
Notice Date: Oct 24, 2024
Recall Date: Oct 24, 2024
Honda (american Honda Motor Co.)
Campaign: 11621813 Other
Oct 24, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2019 Honda Ridgeline. The contact stated that while at a red light, the vehicle stalled. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000. Parts distribution disconnect.

Corrective Action:

The contact owns a 2019 Honda Ridgeline. The contact stated that while at a red light, the vehicle stalled. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000. Parts distribution disconnect.

Additional Notes:

The contact owns a 2019 Honda Ridgeline. The contact stated that while at a red light, the vehicle stalled. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000. Parts distribution disconnect.

Manufacturer: HONDA
Mfg Campaign: 11621813
Notice Date: Oct 24, 2024
Recall Date: Oct 24, 2024
Honda (american Honda Motor Co.)
Campaign: 11620430 Other
Oct 17, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: HONDA
Mfg Campaign: 11620430
Notice Date: Oct 17, 2024
Recall Date: Oct 17, 2024
Honda (american Honda Motor Co.)
Campaign: 11618954 Other
Oct 9, 2024
Defect Description:

ENGINE

Potential Consequences:

I am writing to bring to your attention a significant issue I have encountered with my 2019 Honda Ridgeline, which recently suffered a catastrophic engine failure from a seized connecting rod bearing, resulting in a blown engine. With virtually no warning, the dash lights illuminated and the engine lost power and started smoking while on the freeway. A 911 was called and police and fire responded. The engine compartment was drenched with water in an effort to prevent a fire. Any delay in emergency services response would have certainly resulted in a fire and possible accident or injury. The vehicle was towed to and is currently at my local Honda dealer who confirmed the cause of the engine failure. I was informed that there was a recall issued for this exact problem for 2017 and 2019 Honda Ridgelines, however my VIN was not included in the recall even though my vehicle experienced the same engine problems. Allstate insurance inspected the vehicle and confirmed the cause of the failure. Additionally, after researching this issue I found that there are numerous 2017 and 2019 Honda Ridgeline owners who have also experienced the same exact issues. I would like to understand why my vehicle was not included in this recall and if there is anything that the NHTSA can do to get it covered. I was told by Honda America that you have the authority to expand the recall. .

Corrective Action:

I am writing to bring to your attention a significant issue I have encountered with my 2019 Honda Ridgeline, which recently suffered a catastrophic engine failure from a seized connecting rod bearing, resulting in a blown engine. With virtually no warning, the dash lights illuminated and the engine lost power and started smoking while on the freeway. A 911 was called and police and fire responded. The engine compartment was drenched with water in an effort to prevent a fire. Any delay in emergency services response would have certainly resulted in a fire and possible accident or injury. The vehicle was towed to and is currently at my local Honda dealer who confirmed the cause of the engine failure. I was informed that there was a recall issued for this exact problem for 2017 and 2019 Honda Ridgelines, however my VIN was not included in the recall even though my vehicle experienced the same engine problems. Allstate insurance inspected the vehicle and confirmed the cause of the failure. Additionally, after researching this issue I found that there are numerous 2017 and 2019 Honda Ridgeline owners who have also experienced the same exact issues. I would like to understand why my vehicle was not included in this recall and if there is anything that the NHTSA can do to get it covered. I was told by Honda America that you have the authority to expand the recall. .

Additional Notes:

I am writing to bring to your attention a significant issue I have encountered with my 2019 Honda Ridgeline, which recently suffered a catastrophic engine failure from a seized connecting rod bearing, resulting in a blown engine. With virtually no warning, the dash lights illuminated and the engine lost power and started smoking while on the freeway. A 911 was called and police and fire responded. The engine compartment was drenched with water in an effort to prevent a fire. Any delay in emergency services response would have certainly resulted in a fire and possible accident or injury. The vehicle was towed to and is currently at my local Honda dealer who confirmed the cause of the engine failure. I was informed that there was a recall issued for this exact problem for 2017 and 2019 Honda Ridgelines, however my VIN was not included in the recall even though my vehicle experienced the same engine problems. Allstate insurance inspected the vehicle and confirmed the cause of the failure. Additionally, after researching this issue I found that there are numerous 2017 and 2019 Honda Ridgeline owners who have also experienced the same exact issues. I would like to understand why my vehicle was not included in this recall and if there is anything that the NHTSA can do to get it covered. I was told by Honda America that you have the authority to expand the recall. .

Manufacturer: HONDA
Mfg Campaign: 11618954
Notice Date: Oct 9, 2024
Recall Date: Oct 9, 2024
Honda (american Honda Motor Co.)
Campaign: 11615822 Other
Sep 22, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I currently have the following recalls; tailgate harness, hood latch striker, timing belt and fuel pump. I have contacted my local dealer and I am being told that there are no parts.

Corrective Action:

I currently have the following recalls; tailgate harness, hood latch striker, timing belt and fuel pump. I have contacted my local dealer and I am being told that there are no parts.

Additional Notes:

I currently have the following recalls; tailgate harness, hood latch striker, timing belt and fuel pump. I have contacted my local dealer and I am being told that there are no parts.

Manufacturer: HONDA
Mfg Campaign: 11615822
Notice Date: Sep 22, 2024
Recall Date: Sep 22, 2024
Honda (american Honda Motor Co.)
Campaign: 11615822 Other
Sep 22, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I currently have the following recalls; tailgate harness, hood latch striker, timing belt and fuel pump. I have contacted my local dealer and I am being told that there are no parts.

Corrective Action:

I currently have the following recalls; tailgate harness, hood latch striker, timing belt and fuel pump. I have contacted my local dealer and I am being told that there are no parts.

Additional Notes:

I currently have the following recalls; tailgate harness, hood latch striker, timing belt and fuel pump. I have contacted my local dealer and I am being told that there are no parts.

Manufacturer: HONDA
Mfg Campaign: 11615822
Notice Date: Sep 22, 2024
Recall Date: Sep 22, 2024
Honda (american Honda Motor Co.)
Campaign: 11615822 Other
Sep 22, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

I currently have the following recalls; tailgate harness, hood latch striker, timing belt and fuel pump. I have contacted my local dealer and I am being told that there are no parts.

Corrective Action:

I currently have the following recalls; tailgate harness, hood latch striker, timing belt and fuel pump. I have contacted my local dealer and I am being told that there are no parts.

Additional Notes:

I currently have the following recalls; tailgate harness, hood latch striker, timing belt and fuel pump. I have contacted my local dealer and I am being told that there are no parts.

Manufacturer: HONDA
Mfg Campaign: 11615822
Notice Date: Sep 22, 2024
Recall Date: Sep 22, 2024
Honda (american Honda Motor Co.)
Campaign: 11615578 Other
Sep 20, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: HONDA
Mfg Campaign: 11615578
Notice Date: Sep 20, 2024
Recall Date: Sep 20, 2024
Honda (american Honda Motor Co.)
Campaign: 11615062 Other
Sep 17, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

I request Honda consideration of payment for hood replacement on my 2019 Ridgeline. Since I bought the truck new in 2019, the hood has fluttered alarmingly in turbulent air. I took it in when I got the recall notice in Jan 2022, hoping that it would resolve the problem. The local dealer installed a bracket reinforcement at that time. It did not prevent the hood flutter. This summer, as I was travelling in Wyoming on a 2 lane road at 55mph, I encountered a blast of air from a semi truck going the opposite direction. The left side of the hood blew up 4-5 inches, accompanied by a loud banging noise. The hood latch held. When I stopped, the left side of the hood was deformed upward about 1.5 inches. At roadside, I torqued it down so that it did not have such a big gap, but after that, it would even deform up substantially with the bow wave from a passing motorcycle. Ultimately, I used Guerilla Tape to hold the hood down and to try to prevent air pressure from getting under the hood and lifting. This was effective, but I noticed that now the entire hood would flutter. In 2021, Honda sent me a recall notice about this issue and I complied. That notice said that one of the potential remedies was hood replacement. This seems adequate evidence to me that Honda acknowledges a design flaw. i believe that there are actually 2 flaws. one with inadequate stiffness of the leading edge of the hood, and the other inadequate prevention of air ingress under the leading edge of the hood. The combination of these led to hood failure. I believe that if I had waited to respond to the recall notice, that Honda would have certainly replaced my hood, the skin of which is now completely debonded from the underlying skeleton. I suspect that my local dealer followed recall guidelines in the placement of latch reinforcement, but maintain that this was inadequate remedy for a potentially lethal problem.

Corrective Action:

I request Honda consideration of payment for hood replacement on my 2019 Ridgeline. Since I bought the truck new in 2019, the hood has fluttered alarmingly in turbulent air. I took it in when I got the recall notice in Jan 2022, hoping that it would resolve the problem. The local dealer installed a bracket reinforcement at that time. It did not prevent the hood flutter. This summer, as I was travelling in Wyoming on a 2 lane road at 55mph, I encountered a blast of air from a semi truck going the opposite direction. The left side of the hood blew up 4-5 inches, accompanied by a loud banging noise. The hood latch held. When I stopped, the left side of the hood was deformed upward about 1.5 inches. At roadside, I torqued it down so that it did not have such a big gap, but after that, it would even deform up substantially with the bow wave from a passing motorcycle. Ultimately, I used Guerilla Tape to hold the hood down and to try to prevent air pressure from getting under the hood and lifting. This was effective, but I noticed that now the entire hood would flutter. In 2021, Honda sent me a recall notice about this issue and I complied. That notice said that one of the potential remedies was hood replacement. This seems adequate evidence to me that Honda acknowledges a design flaw. i believe that there are actually 2 flaws. one with inadequate stiffness of the leading edge of the hood, and the other inadequate prevention of air ingress under the leading edge of the hood. The combination of these led to hood failure. I believe that if I had waited to respond to the recall notice, that Honda would have certainly replaced my hood, the skin of which is now completely debonded from the underlying skeleton. I suspect that my local dealer followed recall guidelines in the placement of latch reinforcement, but maintain that this was inadequate remedy for a potentially lethal problem.

Additional Notes:

I request Honda consideration of payment for hood replacement on my 2019 Ridgeline. Since I bought the truck new in 2019, the hood has fluttered alarmingly in turbulent air. I took it in when I got the recall notice in Jan 2022, hoping that it would resolve the problem. The local dealer installed a bracket reinforcement at that time. It did not prevent the hood flutter. This summer, as I was travelling in Wyoming on a 2 lane road at 55mph, I encountered a blast of air from a semi truck going the opposite direction. The left side of the hood blew up 4-5 inches, accompanied by a loud banging noise. The hood latch held. When I stopped, the left side of the hood was deformed upward about 1.5 inches. At roadside, I torqued it down so that it did not have such a big gap, but after that, it would even deform up substantially with the bow wave from a passing motorcycle. Ultimately, I used Guerilla Tape to hold the hood down and to try to prevent air pressure from getting under the hood and lifting. This was effective, but I noticed that now the entire hood would flutter. In 2021, Honda sent me a recall notice about this issue and I complied. That notice said that one of the potential remedies was hood replacement. This seems adequate evidence to me that Honda acknowledges a design flaw. i believe that there are actually 2 flaws. one with inadequate stiffness of the leading edge of the hood, and the other inadequate prevention of air ingress under the leading edge of the hood. The combination of these led to hood failure. I believe that if I had waited to respond to the recall notice, that Honda would have certainly replaced my hood, the skin of which is now completely debonded from the underlying skeleton. I suspect that my local dealer followed recall guidelines in the placement of latch reinforcement, but maintain that this was inadequate remedy for a potentially lethal problem.

Manufacturer: HONDA
Mfg Campaign: 11615062
Notice Date: Sep 17, 2024
Recall Date: Sep 17, 2024
Honda (american Honda Motor Co.)
Campaign: 11614107 Other
Sep 11, 2024
Defect Description:

ENGINE

Potential Consequences:

I have a well maintained 2019 RIdgeline that at midnight on the highway started flashing a red motor sign at me, and within 10 miles was flashing all lights and chugging and grinding, stranding me. I found out Honda had recalled hundreds of thousands of cars due to a similar failure. I asked Honda customer service and my local dealer if I were to pay for diagnosis and it was the same failure as recalled motors, would they cover it, they won't answer me, but the dealer implies that I will pay all costs period, diagnostic fee as well as used motor cost, because even thought they quoted me a new motor at $20,000 they actually don't have the motor, so I have to take used motor. I went through a nightmare last year with them and had to pay $4000 for a torque converter repair while 2 1/2 yrs of my same truck got theirs free, mine was too newly built to be covered. I think they are borderline criminal in their actions.

Corrective Action:

I have a well maintained 2019 RIdgeline that at midnight on the highway started flashing a red motor sign at me, and within 10 miles was flashing all lights and chugging and grinding, stranding me. I found out Honda had recalled hundreds of thousands of cars due to a similar failure. I asked Honda customer service and my local dealer if I were to pay for diagnosis and it was the same failure as recalled motors, would they cover it, they won't answer me, but the dealer implies that I will pay all costs period, diagnostic fee as well as used motor cost, because even thought they quoted me a new motor at $20,000 they actually don't have the motor, so I have to take used motor. I went through a nightmare last year with them and had to pay $4000 for a torque converter repair while 2 1/2 yrs of my same truck got theirs free, mine was too newly built to be covered. I think they are borderline criminal in their actions.

Additional Notes:

I have a well maintained 2019 RIdgeline that at midnight on the highway started flashing a red motor sign at me, and within 10 miles was flashing all lights and chugging and grinding, stranding me. I found out Honda had recalled hundreds of thousands of cars due to a similar failure. I asked Honda customer service and my local dealer if I were to pay for diagnosis and it was the same failure as recalled motors, would they cover it, they won't answer me, but the dealer implies that I will pay all costs period, diagnostic fee as well as used motor cost, because even thought they quoted me a new motor at $20,000 they actually don't have the motor, so I have to take used motor. I went through a nightmare last year with them and had to pay $4000 for a torque converter repair while 2 1/2 yrs of my same truck got theirs free, mine was too newly built to be covered. I think they are borderline criminal in their actions.

Manufacturer: HONDA
Mfg Campaign: 11614107
Notice Date: Sep 11, 2024
Recall Date: Sep 11, 2024
Honda (american Honda Motor Co.)
Campaign: 11613512 Other
Sep 9, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

When driving and the transmission , when up shifting from 4th to 5th to 6th gears, produces rough and delayed shifting; sudden, harsh accelerations and decelerations ; and a sudden loss of power.

Corrective Action:

When driving and the transmission , when up shifting from 4th to 5th to 6th gears, produces rough and delayed shifting; sudden, harsh accelerations and decelerations ; and a sudden loss of power.

Additional Notes:

When driving and the transmission , when up shifting from 4th to 5th to 6th gears, produces rough and delayed shifting; sudden, harsh accelerations and decelerations ; and a sudden loss of power.

Manufacturer: HONDA
Mfg Campaign: 11613512
Notice Date: Sep 9, 2024
Recall Date: Sep 9, 2024
Honda (american Honda Motor Co.)
Campaign: 11613075 Other
Sep 6, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Driver’s sun visor is extremely hard to pull down quickly with one hand. It sticks so bad I need to use both hands to pull it down to shield my eyes from the blinding sun in certain seasons and driving situations. If I need two hands to pull it down how can I keep one hand on the steering wheel. I have Googled this issue and numerous owners have had the same problem. My vehicle was purchased as a Used, Certified HONDA that went through rigorous inspections. Looks like they never tried to flip down the sun visor in this one. This is clearly a safety issue if you’re trying to steer and struggling with operating the sun visor. It has been this difficult since I have owned the vehicle. When I asked the service provider they said “yes some do that for some reason but you’d have to replace it.”

Corrective Action:

Driver’s sun visor is extremely hard to pull down quickly with one hand. It sticks so bad I need to use both hands to pull it down to shield my eyes from the blinding sun in certain seasons and driving situations. If I need two hands to pull it down how can I keep one hand on the steering wheel. I have Googled this issue and numerous owners have had the same problem. My vehicle was purchased as a Used, Certified HONDA that went through rigorous inspections. Looks like they never tried to flip down the sun visor in this one. This is clearly a safety issue if you’re trying to steer and struggling with operating the sun visor. It has been this difficult since I have owned the vehicle. When I asked the service provider they said “yes some do that for some reason but you’d have to replace it.”

Additional Notes:

Driver’s sun visor is extremely hard to pull down quickly with one hand. It sticks so bad I need to use both hands to pull it down to shield my eyes from the blinding sun in certain seasons and driving situations. If I need two hands to pull it down how can I keep one hand on the steering wheel. I have Googled this issue and numerous owners have had the same problem. My vehicle was purchased as a Used, Certified HONDA that went through rigorous inspections. Looks like they never tried to flip down the sun visor in this one. This is clearly a safety issue if you’re trying to steer and struggling with operating the sun visor. It has been this difficult since I have owned the vehicle. When I asked the service provider they said “yes some do that for some reason but you’d have to replace it.”

Manufacturer: HONDA
Mfg Campaign: 11613075
Notice Date: Sep 6, 2024
Recall Date: Sep 6, 2024
Honda (american Honda Motor Co.)
Campaign: 11610880 Other
Aug 26, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

My torque converter is failing, sputtering in 1st and 2nd gear constantly. P0741 shows up in code however my truck is not part of the INVIN 8 year 150,000 extended. I currently have 140,000 on my truck with a bad torque converter and am having to pay in full for the repair.

Corrective Action:

My torque converter is failing, sputtering in 1st and 2nd gear constantly. P0741 shows up in code however my truck is not part of the INVIN 8 year 150,000 extended. I currently have 140,000 on my truck with a bad torque converter and am having to pay in full for the repair.

Additional Notes:

My torque converter is failing, sputtering in 1st and 2nd gear constantly. P0741 shows up in code however my truck is not part of the INVIN 8 year 150,000 extended. I currently have 140,000 on my truck with a bad torque converter and am having to pay in full for the repair.

Manufacturer: HONDA
Mfg Campaign: 11610880
Notice Date: Aug 26, 2024
Recall Date: Aug 26, 2024
Honda (american Honda Motor Co.)
Campaign: 11610919 Other
Aug 26, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

My truck doesn't qualify for the 8 years 150,000 extended warranty due to the vin, however at 140,000 miles my truck has continued to experience spuddering and low acceleration from 1st to 2nd gear. My mechanic informed me I have a bad torque converter, which is known to happen with 2019 ridgelines. However Scott Honda in West Chester PA isn't acknowledging the issue per the warranty. Code P0741 was evident when I got transmission flushed in April 26, 2024 by my mechanic at Qyst automotive in Upper Darby PA. He informed me to bring it to Scott Honda with the confidence they would happily take care of it because it is a safety concern. My truck feels unsafe to drive and although the same issue is happening under the extended warranty torque converter recall I have to pay out of pocket for an unsafe vehicle.

Corrective Action:

My truck doesn't qualify for the 8 years 150,000 extended warranty due to the vin, however at 140,000 miles my truck has continued to experience spuddering and low acceleration from 1st to 2nd gear. My mechanic informed me I have a bad torque converter, which is known to happen with 2019 ridgelines. However Scott Honda in West Chester PA isn't acknowledging the issue per the warranty. Code P0741 was evident when I got transmission flushed in April 26, 2024 by my mechanic at Qyst automotive in Upper Darby PA. He informed me to bring it to Scott Honda with the confidence they would happily take care of it because it is a safety concern. My truck feels unsafe to drive and although the same issue is happening under the extended warranty torque converter recall I have to pay out of pocket for an unsafe vehicle.

Additional Notes:

My truck doesn't qualify for the 8 years 150,000 extended warranty due to the vin, however at 140,000 miles my truck has continued to experience spuddering and low acceleration from 1st to 2nd gear. My mechanic informed me I have a bad torque converter, which is known to happen with 2019 ridgelines. However Scott Honda in West Chester PA isn't acknowledging the issue per the warranty. Code P0741 was evident when I got transmission flushed in April 26, 2024 by my mechanic at Qyst automotive in Upper Darby PA. He informed me to bring it to Scott Honda with the confidence they would happily take care of it because it is a safety concern. My truck feels unsafe to drive and although the same issue is happening under the extended warranty torque converter recall I have to pay out of pocket for an unsafe vehicle.

Manufacturer: HONDA
Mfg Campaign: 11610919
Notice Date: Aug 26, 2024
Recall Date: Aug 26, 2024
Honda (american Honda Motor Co.)
Campaign: 11610488 Other
Aug 23, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

See attached document for complaint.

Corrective Action:

See attached document for complaint.

Additional Notes:

See attached document for complaint.

Manufacturer: HONDA
Mfg Campaign: 11610488
Notice Date: Aug 23, 2024
Recall Date: Aug 23, 2024
Honda (american Honda Motor Co.)
Campaign: 11607372 Other
Aug 8, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

We started experiencing hesitation with our 2019 Ridgeline. We then experienced twice the check engine light coming on but eventually clearing on its own. We took the truck to the Honda dealer from where we purchased our Ridgeline new. They mentioned there is a huge backlog on the factory recalled fuel pump, which is part of the root cause of the truck stumbling and hesitating. They additionally cited the fuel injectors as a root cause. We then discovered the repair parts are not available with no date known as to when the parts will arrive. We then checked with the only other Honda dealer in Tucson, AZ and that dealer stated the parts were not expected until December 2024 at the earliest. We then called Honda corporate office in California, and they were even less helpful than the dealerships in town. We are VERY concerned that we have a 2000 mile trip to take at the end of August when we will temporarily relocate for me to attend graduate school. Is there anything you can do to get Honda moving on acquiring the parts so we don't get stranded somewhere on our trip?

Corrective Action:

We started experiencing hesitation with our 2019 Ridgeline. We then experienced twice the check engine light coming on but eventually clearing on its own. We took the truck to the Honda dealer from where we purchased our Ridgeline new. They mentioned there is a huge backlog on the factory recalled fuel pump, which is part of the root cause of the truck stumbling and hesitating. They additionally cited the fuel injectors as a root cause. We then discovered the repair parts are not available with no date known as to when the parts will arrive. We then checked with the only other Honda dealer in Tucson, AZ and that dealer stated the parts were not expected until December 2024 at the earliest. We then called Honda corporate office in California, and they were even less helpful than the dealerships in town. We are VERY concerned that we have a 2000 mile trip to take at the end of August when we will temporarily relocate for me to attend graduate school. Is there anything you can do to get Honda moving on acquiring the parts so we don't get stranded somewhere on our trip?

Additional Notes:

We started experiencing hesitation with our 2019 Ridgeline. We then experienced twice the check engine light coming on but eventually clearing on its own. We took the truck to the Honda dealer from where we purchased our Ridgeline new. They mentioned there is a huge backlog on the factory recalled fuel pump, which is part of the root cause of the truck stumbling and hesitating. They additionally cited the fuel injectors as a root cause. We then discovered the repair parts are not available with no date known as to when the parts will arrive. We then checked with the only other Honda dealer in Tucson, AZ and that dealer stated the parts were not expected until December 2024 at the earliest. We then called Honda corporate office in California, and they were even less helpful than the dealerships in town. We are VERY concerned that we have a 2000 mile trip to take at the end of August when we will temporarily relocate for me to attend graduate school. Is there anything you can do to get Honda moving on acquiring the parts so we don't get stranded somewhere on our trip?

Manufacturer: HONDA
Mfg Campaign: 11607372
Notice Date: Aug 8, 2024
Recall Date: Aug 8, 2024

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